Best At&t Evansville Near Me

Dave Molinet: BUYERS BEWARE!! We bought a new phone there was on a promotion $1000 dollar trade in on any condition phone. We had to take the phone to get all contacts pictures etc transferred to new phone. We returned the phone and there trade in is now $800. And they just said sorry that trade just happened to in on the day we bought the phone. Don't do business with them this is not the 1st time they have screwed up my plans

Ben Hill: Sold me a phone but didn’t have stock. They shipped me a different phone and now require $55 restocking fee. Make sure they order what you tell them.

Larry Parrot: Very bland and toohigh.

Andy Funk: Was there this week. Michael W was great to work with. He was very knowledgeable and very patient. I highly recommend him and this store. Thank you Michael

Amy Bonenberger: My father in law went into this location to get his phone line switched from our business plan to a personal plan & Justin was so helpful. I would highly recommend this location! He made sure we understood everything & explained it in detail. Thanks again for taking care of us!

Matthew Miller: They are quick to help with any issues I've never left the store unsatisfied I would recommend to anyone considering AT&T.

Tiek 1970: Friendly staff knowledgeable.

Larry Wilzbacher: Awesome professional Service from Jaidah $50.00 a raise.Larry Wilzbacher

Kris Riley: Waiting over an hour for zero help - even while on a "list" that is barely acknowledged by employees.I'd rather eat mulch than go back in there.

Mark: The guys at this store were very helpful.

Awanda McElwee: Joseph was very very helpful. He helped usi n trying to help us get the best deal possible. He let us know about a special they are having to help us save money. Believe me he will keep us returning.

Linda Green: All my needs were met with professionalism very pleased with my visit

Lyle Gamble: Professional & Honest

Chad Neal: If they had negative stars I would have given them at least 2 and the store on Burkhartd 4 negative stars. Att shut my service off because I had a 3g phone neither store would help me because I was a prepay customer. They kept trying to push me into a contract. They said prepay customer's have to use the customer service line. Since att deleted my acct I had no phone to call customer service. Neither store would let me use there phone to try and resolve my problem. So after buying a Brand New unlocked Att compatible phone they refused to help me. They stated my phone was not compatible with att (I assure you I checked with the manufacturer and provided documentation thanks to the extremely helpful people at best buy) needless to say after 6hrs on a friend's phone, talking to 3 call reps and a manager I finally got my issue half resolved I had to call again the next day to get them to credit my acct what was still owed to me and for them to turn on my mobile data. I have been a loyal customer since 2001 I've kept the same phone number the whole time and the automated system had more information about my acct than the call center reps. I'm beginning to think it's time to change carriers.

Ray Kastner: Terrible service I will never go back.

Stephen Hawes: Quick and expert service. The representative was awesome

Me, Myself AndI: Michael is/ has been a valuable asset during my services & new phone change-upHighly recommend!

Andrew Osborne: The staff were all very friendly and informative. I walked in and was helped immediately. All of my questions were answered with detailed information.

John Anoskey: My visit on April 18 to upgrade two phones on my account was excellent. My rep, Joseph was knowledgeable, efficient, friendly, and very helpful.

Carla Jochim: My husband and I visited the AT&T store on GreenRiver Road on Tuesday, April 5, 2022.Our representative was April. She was knowledgeable about the products, easy to talk with, and very helpful when making our selections.She is definitely a top notch salesperson.

Heather Grant: I was on the verge of cancelling my service because att is constantly pulling charges out of nowhere and jacking my bill up. I called 2 different times and tried to get the worker to fix my bill. The first time the worker said he’d fix it. He didn’t. I called back another time and she just gave me the run around. I ended up hanging up because I was so frustrated. Then I talked to Sarah Feese and she is the ONLY reason I still have att. She fixed my bill, listened to me, and made me feel heard. Next time, just send me Sarah Feese. She’s the only one that listens.

Kymberly Himsel: Really terrific service from the great crew at the AT&T store on First Avenue! Robert and JT worked tirelessly on a problem phone and were so knowledgeable, patient, and friendly. Above and beyond great job!

Camille C: I will start by saying I have been an AT&T customer for many years and have never had any issues with the plans or customer service. That is until November 2022 when I visited this particular store. I visited this store to purchase an iPhone for an additional line. During this visit we were told that it would be cheaper to add two additional lines on the one device and that when we were ready to use the additional line we could purchase a new device. I was also told that there was a better plan available and we would not lose any incentives we had with our current plan. In addition, the store was “running a promotion” where I could get two “free” AirPods pros. The problems I have since encountered since this visit in November are:1. When the plan was switched we lost the HBO access we were told we would not lose.2. The “free” AirPods began showing up on my bill as a $41.67 12-month installment plan.To make matters worse I called AT&T to get the AirPods issue resolved and was told there was nothing they could do since stores run their own promotions. I was told to call the store to see if I could return the AirPods since as I had previously told the store, I already had AirPods and did not need anymore. The store had since changed managers and I was told I could bring them into the store and they would credit my account. I returned the AirPods to the store and they reversed the charges. I wish this is where the nightmare visit ended. I was told they could not do anything about the future installment payments and I would have to again call AT&T to get this issue resolved. When I called AT&T they informed me that a credit was given to me by the store. I have searched each account I use and this credit has still not shown up. Until this day I have lost my HBO access and am continuing to go back and forth between AT&T and this store to have this installment payment to stop occurring on my account.My advice to anyone reading this is please DO NOT come into this store or any other “authorized seller”. Save yourself the headache, mileage, and countless hours on hold and just go into an AT&T store. I am highly disappointed and still do not have this issue fully resolved.

Shakopee MN: Quick n Easy

Jerry Falnes: Great food Great people

Mr. Goats N' Hose: One of my favorite locations to do business with.

Jeni Orr: They helped me with my phone thanks ladies

Jennifer Feese: Sarah is great and always willing to help. Addy is super friendly and a joy to talk to.

cant bestopped: sara and addy are my favorite! they helped me understand my bill and set up my new phone!

Virginia Box Ryan: Only have contract phones! Go to Burkhardt store it's better!

Rebekah Eskridge: Best experience in an AT&T store!

Tyler Feese: . Isaac demanded to know what the number was, and the representative notified him it was his watch's number. Isaac then wanted to return the watch because he was not able to use his number sync or its line, one. The employee notified him that he was outside the buyer's remorse period to return the device so they could not return it in-store. He got irate and began blaming the rep for company policy she had no input in creating and blaming her for not disobeying company policy. Seeing the customer was getting more irate and the situation was not going to be de-escalated because he was all but cussing the representative, the representative asked him to leave her store. It is like Isaac could not comprehend that someone only 3 levels up in the company had no part in designing a policy that was decided by upper management for the entire company. Also, it seems the customer cannot comprehend that disobeying company policies get employees write-ups and terminations (or he was too selfish to care

Isaac Tucker: Worst place ever

Rick C: Addy and Korey were wonderful and help an inexperienced businessman out!

Joshua Capps: The workers were very friendly and professional.

Autumn Benson: Amazing staff and fast service!

Jim Adams: Seemed really nice,and helpful.

Ladonna Hight: Robert was extremely helpful, knowledgeable and very patient. He answered all my questions and took care of a new phone set up. Great customer service!

James Gray: Abby was fabulous! Patient with us oldsters, very knowledgeable, and kind. Love my new I Phone !!

Chasity Davidson: Way better than the Westside! Actually got my husband's watch working!

Tess Harper: Best customer service I've experienced in a long time! The manager, who's name I didn't catch, was so helpful. The next day, I went in to get my new phone & Korey H. & his coworker, who I think was a new employee, were so helpful & nice! They took the time to show me different cases & explain everything to me & it was a much more positive experience than I had expected it to be. I will definitely be going to this location every time from now on!

Asher: Excellent customer service. Nathan was extremely helpful and knowledgeable, I highly recommend him and this store.

Jo Jo Durocher: Great experience Nathan helped me lower my bill and got us all new phones.

kick white: We drive over 1 1/2 hours to have Nathan take care of us. We won’t do business with ANYONE EXCEPT NATHAN. PERIOD!!!!!

Steven Eisenhauer: Nathan was very helpful and friendly with our deliema.

Emma Hagan: The manager, Dakota (who has since been fired for theft) ordered me the wrong phone, then when I received the right one said that he could return the wrong one and never put it in the system. My account has been on hold for 6 days and corprate will not communicate with this third party store in the mall. They're attempting to bill us 1600 dollars for a phone that we returned to the store under false pretenses.

Kim Bayer: I always dread going into AT&T because I am not tech-savvy and it gives me extreme anxiety just walking in the store. I was greeted the minute I waslked in with a warm welcome from Nathan. I was long overdue for a new phone but on a tight budget. Nathan (manager) was so extremely helpful and respectful of my time. Highly recommend checking this store out. I am not from Evansville and would make the hour drive back there just for the awesome customer service!!!

Sherale Greer: Nathan has really helped me and my daughters today and he was really patient with us and we were able to get what we needed. I greatly appreciate you and the service provided!

Gladys Helena Lopez, MD, MPH: Korey was absolutely amazing !!!We would not go to any other store from this point on.Best costumer service for AT&T in Evansville, IN

Trionna Greer: Nathan was amazing! He literally took his time to explain the process of everything with getting the phones and even when we didn’t get the answer we hoped for he made away to help us out, which was greatly appreciated! He never got frustrated and was very understanding, I think he deserves so much more but this review will have to work! He’s a great salesman and even better person! Nathan thank you so much! Especially for helping my mom finally get another phone!! If you are in need of new phone or service, Nathan at AT&T in Eastland mall is your guy!!!!

Paula Gist: Nathan is awesome! He helped us so much, he was also very patient with us. He's so knowledgeable about everything!

Zdoh Designs: My girlfriend and I had a wonderful experience with the store Manager by the name of Nathan. This Gentleman had a wonderful personality and really cared about his customers. I look forward to continuously doing business with that particular person.

Courtney Hawkins: Nathan was awesome. Parents purchased items in owensboro location. Something messed up and he went out of his way to fix the problem he did not create. Awesome service 🤟🏽🤟🏽 #bear 💩🌲🌲

Amber Jones: Nathan M, the store manager at the Eastland Mall location on Green River Rd in Evansville, IN, was a pleasure to work with. He saved me enough money on my bill that I was able to walk out of the store with two new Apple Watches but still paying less than when I walked in. I had a great experience.

Stacy Ragsdale: Nathan was very professional and excellent at explaining the plans. Been with Verizon for years and def thinking about switching!

Bethany Lewis: Nathan was very helpful! A nice young man.

Sylvia Malec: I usually don’t check out the location in the mall but I decided to stop by and look at phones for my son. Nathan greeted me with a warm welcome and made me feel like he really cared. Will definitely come back to this location from here on out just to work with him!

Emma Colboth: Grey employees Nathan was awesome and helpful

Angela Lewis: Well I had the best experience with Nathan and his Co worker they did a fabulous job took the time too help every customer that came in the store if I had too chose a phone company it will be at the Eastland Mall in Evansville Indiana if u need a phone please go to Nathan at the Eastland Mall

Sharon Tison: Nathan has been a life saver for me. I wanna thank you for hiring him, hire more like him please!

Joseph Powell: This is the only AT&T store I use. There is one closer but nowhere are the staff so friendly, knowledgable and ready to help.

Mr Stevo: The employees were very rude and they lied about how my price would be locked in. I asked them over and over and they said no additional charges.

Roger Slocum: We have probably purchased about a dozen phones at this location over time. The staff is always knowledgeable, friendly and helpful.

Bernie Miller: Great Service

Nolan Baysinger: They added every possible feature while telling me they were all free. I was intentionally mislead and it took a long talk with customer service to fix everything.

Angie Payne: I had a really nice experience at the store I went to

Connor Stead: Grace was super helpful, resolved all ofMy issues, & was very friendly!

Destiny Schneider: Super nice people, clean store, had a great experience

Rick Gregory: Friendly customer service representatives.

Sandy Smith: I like at&t because I e never had dropped calls no matter where we have gone. It's a little high but you pay for the best.

Paul D: I recieved service and assistance from this store unlike the store in Henderson!

Trevs!: Cody was a great help and got my new phone set up with no issues

Kevin Shaw: This store needs more help, plan on waiting 45 min or longer. Be sure you get your total monthly payment in writing as well.

Alessandra Darr: Made an appointment hours beforehand. Waited 30 minutes. Beaides that employees were nice and store was clean and we got what we needed.

Anna Jones: Cody did so good. Very nice and helped me with everything I needed help with. Thank you Cody

Devin Feulner: I had to get a new phone and Cody at AT&T helped so much

Jill Zueck: The Reps here are SUPER helpful and friendly! Everyone that I have worked with makes me feel like I am an important customer and that my concerns matter. My data and cell service since I switched over to them, has been AMAZING! I most definitely recommend giving them a chance to make your life a little simpler! So glad I did!

Terrell D Session: Delivered new table displays!

Megan Jung: Very poor customer service. Sat in the store for almost 2 hours with not one of the four workers on the floor approaching to talk to us, take our names, or ask us why we are here. Watched them help customers who came in an hour after us before us. Ended up just taking care of ourselves and walking out. Will not be returning to this location as they seem to busy to help anyone who isn’t a female in short shorts and a crop top.

Michelle Morris: Good customer service in store