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1. Enterprise Rent-A-Car - Evansville
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· 384 reviews
5220 E Division St, Evansville, IN 47715
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Micah Smith: Best enterprise you could ever ask for on division st McKinley and the team are great!
Cindy King: Staff is always friendly and helpful!
Leisa Poindexter: Great ride for my trip
Mary Myrick: I have been renting from Enterprise for over 3 years at the east side lot in Evansville, IN. They have always been very accommodating! Recently, I have worked with Lucas, Devin and Trent. But in the past everyone at that location has been great. I appreciate the fact that they listen to what I want and do their best to provide the right vehicle. Thanks to all!Mary Myrick
Dan Bevers: Well maintained fleet of cars... Great to have that newer car driving feeling even if it's just for a few days....
1supabowls: They provided me with excellent customer service.
Tasheem Belle: Trent and his coworkers always go above and beyond to make sure all my needs are taking care of. Absolutely great service every time I use Enterprise.
Cody Jones: I returned a rental back. They told me my refund will hit Monday or Tuesday. Still didn't get my refund
Justin Morris: Everybody is so friendly and helpful. They make sure you understand everything too
Kevin Stewart: They are excellent. They were quick but they didn't rush me. And everyone was really nice and friendly.
D P: They were professional and expedited service accommodations
Brooke Oats: They didn’t hassle me there was times they would call just to remind me but other than that they worked with me so well I was so appreciative of them. I was in a very tight situation and they tried to make dealing with them as easy as possible. I had to rent a car for almost 3 months from them spending over $2000. I appreciate it a prize more than they could imagine.
Patrick Hart: Enterprise is the absolute best in the business and this location is the best of the the best! Kudos to the team at Division Street Enterprise!
Jennifer Sperandio: Very nice employees, easy to book car online with the lowest prices in town. After hours car return was very simple, and customer service called to make sure I didn't have any problems. I will definitely rent my next car from them!
Anthony Clarke: Immensely enjoyed my experience at Enterprise! I was treat with care and respect as if I were family!
steven Steele: License plate were expired in march of this year. I told them I wasn't driving it cuz it isn't street legal per the police officer that stopped me. They said theyd pick it up but I still owe. And the email care@enterprise doesn't work
Ryan W: Staff is helpful and pleasant to deal with.
Corsica fox: Perfect! Always Perfect customer service!
Gloria Baker: The staff was polite, patient, and extremely helpful. Great Experience!
Lanna Eads: Best overall professional experience I have ever recieved. I needed a vehicle in a last minute situation and Enterprise Rental did not disappoint. The staff was very kind and I was back on the road in no time!!
Devan Wright: Super friendly staff, great customer service.
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Car rental agency
2. Enterprise Rent-A-Car - Evansville
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· 232 reviews
300 N Fulton Ave, Evansville, IN 47710
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Shantel Lutz: Andrew and the rest of the crew there are amazing! For someone who doesn’t rent-a-car often, they sure did make it as easy as they could for me.
Lauri Lutz: They were nice and professional during my first rental car experience.
Ann-Marie Kieffer: My husband and I needed a new, comfortable, and large SUV for a family trip out of town last weekend. Andrew Hammond made sure to have a perfect vehicle ready for us and he was a joy to work with. He was professional & detailed about explaining everything. Thank you Andrew for the awesome service! We will be back to see you for our next trip. Keep up the amazing work young man.
Eric Howard: Second time I've had to use this location due to insurance purposes.The first time it took close to an hour to get a car rented.The second time we called earlier in the day to let them know we would be in around 3 pm.We arrived at 2:50 only to be told there was no vehicle ready. It was at Midas and would be 30 minutes to an hour before vehicle would be ready.When I expressed dismay there wasn't much acknowledgement and concern. They just wanted to know if I was going to wait or come back. None of which were an option for me.Don't go to this location!!!!
Josiah Coleman: Madelyn Stockton was sweet great customer service and very well respectful I recommend anyone to rent a vehicle from enterprise thanks again Madelyn
Franco Sequeira: Muy buenos
Jenn Babb: I’ve had my ups and downs with enterprise but they always correct the issue when something happens.
Jennilyn Brown: Had to rent a vehicle for a few days. Was pleasantly surprised when they offered me a Dodge Charger. Um yes please!
Antoinette “Anita the reviewer”: I have used thier location is n Clarksville, Tennessee and their location in Indiana: They are quick to respond, I also like their car selections. Our car was clean and good on gas! I highly recommend them.
Eric WIll: The 2 employees were great even with the rude customers they were having to deal with. 5⭐⭐⭐⭐⭐'s.
Deborah Blackford: My 1st rental experience.
Kenny Dietsch: Great service
Buddy Wilsey: Nice people
Mark Stamm: I was quoted $1048 for a weeklong van rental. I missed the 12 o'clock return on Saturday by 2 hours. The location was of course closed by then and since they don't work on Sundays I was charged extra for Saturday and extra for Sunday. Needless to say, if you're looking to rent a vehicle, look somewhere other than enterprise, and if you do end up renting from them make sure you get all the details about their operating hours so they can't screw you like they did me. The total charge ended up being $1305.69, my recommendation is to try Hertz.
Megan Frazier: They was amazing and super fast at get the customer on the road. So many nice people work here.
Sally Slygh: They like to make things as difficult as possible for you so you won’t rent from them. I had to drop my car somewhere for a repair and that company was going to pay for a rental. I also happened to be having a medical procedure today and couldn’t drive. They won’t deliver a vehicle and you can’t have someone else pick it up even if your insurance policy covers anyone with permission to drive your vehicle. I’ve dealt with them a few times. When my insurance company paid for my rental they gave me a car that was not even comparable to what I drive. I believe next time I’ll try Hertz. They want your business.
Kody Deer: If I could give one star I would. The lady behind the counter is the latest lady I've ever met in my life she would not give me a call whenever the car is in my name she just would not even look at my phone or got my insurance lady had to say also complained on her maybe fired I've never put back into facility.
Brad Butler: Have been an avid rental from this particular location for a little over a year now. I have never had any problems with the staffing, the vehicles, or anything. In fact, the one time I had a minor issue was last time, I had rented a full size sedan. They didn’t have any, so they gave me a Mustang Convertible. That’s great… in the summer. Unfortunately, this was winter, so I needed something with a little more grip. They said to try it out, and if I didn’t really like it, to trade it in to one of the other locations in Evansville. Ended up trading it in at the airport, for a Charger R/T AWD. Good thing, too, because snow came down that night. Friendly staff, great customer service, and clean cars.
Darren Helms: Very helpful
Robert Likens: Good
Pam Shortt: Great experience.
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Car rental agency
3. Enterprise Rent-A-Car - Evansville
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· 165 reviews
7801 Bussing Dr, Evansville, IN 47725
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Amber W: I needed to rent a car to go on a 3 hour drive there & back 3 hours due to being safe & needing repairs on my car. I have rented from the ones at Evansville airport before more than once. I gave her my bank Visa card with almost 9000 on it but was turned away from a rental. I need to leave at 5am tomorrow. How in the world can I not rent a car? I wasted my time driving to the airport
Christian Chamberlain: I almost always deal with Dyris Haywood when I rent cars from this Enterprise location. The customer experience he provides should serve as an example to others. He's always pleasant, efficient, and handles issues calmly and effectively. Enterprise should be working hard to keep him around, if not moving him up the ladder entirely. Thanks for all your help, Dyris!
Rick Woolsey: Great service. Very clean car
Misty M: Dale is the best! Such an asset to the company!
Celina Stanley: My friend called ahead to make sure he was going to be able to rent the car, but when we got there, the worker informed us that he was not going to be able to do so. My friend is currently without a car, so we took a Lyft there, which was no cheap, and then had to take another Lyft to leave because we were not told the truth over the phone.
Danielle Sydnor: Great place to rent! They will stay open until the last flight arrives. Usually there is a representative at the Budget counter that can assist with your Enterprise rental after hours. Excellent customer service!
Danwin Renard: Car rental has gone to the roof, u really have to shop around for a deal. The staff was great and the service was fast.
Susan Davenport: Jeep had bad key fob. Was told we could replace battery and turn in receipt for payment.
Jason Marsh: Fast and friendly service. Highly recommend!!
Tyler Dixon: No complaints. They'll take care of ya
Dave Esary: Great experience. Car rentals are located in the terminal and you can get off your plane and into your car in 10 minutes. Amazing.
Brandi Douthit: Wasn't there
Kevin Lorash: Fast-friendly efficient service.
Cynthia Casanova: STOLEN IDENTITY!!This location STOLE my personal information and allowed a car rental to be authorized in my name without my permission. I have never been to this location, nor did I live in the state of Indiana. The agent who allowed this rental to occur did not ask for any ID or Credit Card to be placed on file. Someone rented a car for over a month before turning the rental into this location. Today, I have been contacting Enterprise to remove this charge of over $800 in my name since December 2021!! DO NOT DO BUSINESS at this location due to possibly of FRAUD and STOLEN IDENTITY!!
Robbie Neuville: Customer service was excellent. Received a text from Tifanie asking how my experience was with the rental. I had an issue with my car that I let her know about and she allowed me to return the car and pick up a new one same day. Highly Recommend if you are in the Evansville area and need a rental car.
Leonard Pickel: Great car at a good price.
Kristy: Super nice clerk. Automatic upgrade.
Joshuipa Castillo: Aeropuerto de la Ciudad Evansville
Rene saucedo: Quick, easy and clean cars
Matthew Rodgers: Loved the easy experience! Got to the rental location and the attendant was great. Really nice, attentive and laid back. They were out of the car I reserved so they gave an upgrade free of charge. Return was quick and easy too. I highly recommend this location.
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Car rental agency
4. Enterprise Rent-A-Car - Evansville
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· 59 reviews
6331 Flightline Dr, Evansville, IN 47725
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Truck rental agency
5. Enterprise Truck Rental - Evansville
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· 19 reviews
6331 Flightline Dr, Evansville, IN 47725
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Noland Clark: Was not very happy besides being expensive my wife and I got half way threw our trip and found drugs in the passenger door of the truck. I have a class A CDL not only would I have went to jail but would have also lost job if we had been pulled over.I have Rented from Enterprise for a number of years and have never had this type of problem before. The vehicle has a Covid cleaning tag on it but was definitely not cleaned properly or this would have been found. After my trip I explained this to the representative and he said he would help me out with the expense for my trouble, but not only did he not do that I was charged $27 for fuel. The truck was at half a tank as it was when I picked it up. Very disappointed
Denice Baughn: It's where I go to rent all my cars them guys will help you out with anything
genesisdrywall: Courtesy and professionalism.
Rick Woolsey: Great friendly staff
DJ White: Adam is very helpful and patient with questions. So far a great experience.
Mary Lee Gher: Super friendly, helpful and fast
J Smith: Just drive
Chris Sheffield: Super staff
Jessica Voyles: This really is the Best Enterprise! They are incredibly easy to work with and will work to save you money. We rent frequently and even though there are Enterprise locations in our area we drive 45mins to this one... because of the AMAZING SERVICE! (Ask for Steven!)
C W: Expensive, but they provide excellent service and take good care of their clients!
Roberta Bush: They were very accommodating as we arrived late for our pick up of the rental. Completed our transaction quickly and we were on our way.
Buttdr01d: I have rented from Enterprise numerous times and had never had an issue. This is my first time using the Truck Rental service in Evansville, we were in and out in no time. The employees made sure we knew all details to rental agreement and answered all questions we had. Thank You!
David Autumn Langham: These guys gave gone out of their way to help me here. I will definitely be renting a commercial tuck here again!
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6. Enterprise Rent-A-Car - Newburgh
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· 121 reviews
8400 State St #66, Newburgh, IN 47630
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4worldlovers: Check rates and reserve your next car rental from Enterprise Rent-A-Car in Newburgh, IN. Rental car classes include economy through fullsize, premium, minivans, SUVs, pickup trucks, cargo vans, 15 passenger vans and more.
Lloyd Expressway, Downtown Newburgh, Bell Road, 261 N/S, Oak Grove, Anderson, Lincoln, Casey, Reo, Epworth, Libbert, 164, 64, 62E/W, Morgan, Cross Pointe.
Lloyd Expressway, Downtown Newburgh, Bell Road, 261 N/S, Oak Grove, Anderson, Lincoln, Casey, Reo, Epworth, Libbert, 164, 64, 62E/W, Morgan, Cross Pointe.
c Po: Got me in & out in less then 10min
Scott Larock: I rented a car from there for a few weeks after a car accident. Overall, it was a good experience and the staff were friendly. My only complaint is that they are very difficult to reach by phone. When you call and you go through all the prompts, you can be on hold for a substantial amount of time.
Christina Chan: The staff at this location were very friendly 👍Give me a lot of help and hope they get a raise in the new year. Good customerservice👍👍.
Sherri Hayes: I am always pleased with the customer service and attention to details at the Newburgh, IN, Enterprise Rental! Every person has been professional, kind, and wants to make sure I’m comfortable with the car and price. McKenzie was the representative I had the pleasure of meeting and she helped greatly with great customer service. I can tell you anyone in the office will take care of you!
JC CAMPBELL: This place is absolutely phenomenal! Their customer service is 5 star! More importantly, a wonderful young lady name Donna works there and when I tell you she is an absolute rockstar! She is kind, knowledgeable, accommodating, and knows her stuff! I know it's the smaller office of the ones in town, but trust me, it's the one you want to visit! Donna rocks!
Kristina Millay: Car was filthy and smelled bad. They reimbursed one day but it wasn't enough to compensate how it effected the traveling for vacation. I used the email they always respond with on the reviews and the response I got was, I can call the same place I called the first time. So beware when they respond on these reviews like they are going to fix it because they don't.
Jody Freihaut: First time renting a vehicle. The staff was very friendly and helpful! Highly recommend this location!
Steven Villines: Simply the best.
Paul Kandal: Staff was courteous, they got me in & out of their with a rental car after my insurance declared my "accidental" car totalled.
Doshie Settle: Great service and staff
Paul Arthur: Love these folks; they always take care of me and make it a good experience.
Hazie Goines: I tried to swap out into a different car at this location because no Evansville location, specifically Division St. had any cars. Lady said we can switch you out for sure, in the morning. I was like it would only take me a few minutes to make it there. The lady said sorry, it would have to be in the morning because we close in a few minutes which I kind of understand, but not really.I wouldn't write a review, but I have had issues with the Newburgh location too, so this review is overdue for real. Enterprise is terrible anymore. There is no way to get into a decent rental anymore. The customer service is terrible a lot of times.
Jennifer Lindenschmidt: Great service, easy rental.
Deb Conner: Need a rental for whatever reason?! See Jerimiah Fields at Enterprise Rent A Car in Evansville at 5220 Division St, and he will hook you right up! This rental agency is responsive with great employees…and I have dealt with them numerous times. It will turn a bad day into AT LEAST a BETTER day! They have two Evansville locations, and one in Warrick County as well!
Tom Jamison: Thanks Ryan for fixing me up... Very friendly and helpful. Great ride, no trouble at all... And an extra star for Holly, thanks also. ⭐
Brad Herrell: I would give them a zero if possible. They DOUBLED the price ONE day before our scheduled vacation. We reserved the rental a couple of months in advance of our trip. Our rate of roughly $550 for a week was changed to $1024 the day before we were scheduled to leave. They called us and asked if our rental was for business or pleasure. My wife said for pleasure. They informed her that the EVSC employee discount has two rate options. My wife was only presented one link to choose from and the question of business or pleasure was not asked in the set up. Long story short, they refused to make it right! When we checked in to get the car the local manager told her they "fixed" the problem on the website. Not an ethical company or locale to deal with.
Patricia Anderson: Pleased with service, was given upgrade vehicle when picked up the car. Would love it if they could offer frequent renter discount. I rented with them 3 or 4 times in the past year, but the rates per day have really increased since my last rental in January. Car was satisfactory with no problems.
Mike Irvin: Not very helpful
Tracy Rodriguez: Excellent service!!! Holly worked so hard for us!
Dawn Hearst: Very friendly
Judy Henry: Ryan, who picked me up was very nice and thorough! Thank you for your great service!
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7. Hertz Car Rental - Evansville - Green River HLE - Evansville
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· 79 reviews
1396 N Green River Rd, Evansville, IN 47715
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Kelly Counts: First time I had a reservation, they were overbooked, and didn't have a car for me. The second time, they only had a short-range tesla 3 available we were told to trade out in Dallas due to our destination not having changing stations.
Debbie Moore: The vehicle I got was very clean and exactly what I wanted for my trip. Kat was very helpful in getting me the perfect vehicle.
Lori Mack: The customer service at this specific location is exceptional. We had a family death and needed a vehicle for several weeks. Kat (Katrina) was so kind to my elderly parent and assisted them with navigating the rental process. Her customer care, professionalism and service delivery is appreciated and valued. I highly recommend this location for car rental and service!
Amy Mckinney: The night shift is incredibly rude. My reservation was for 6 pm. I called a few minutes before 6 pm and told them I was a couple of minutes away. She told me if I wasn't there at 6 pm she was locking the door. I got there at 6:02 and the door was locked. She was still in there but refused to open the door. I reserved the car to take my sick husband to a specialist in Indianapolis. This was the absolute worst experience. I was unable to get my husband to his appointment and hopefully he makes it to be able to get to the rescheduled appt. Don't Make a reservation for 6pm if the store closes at 6pm. You won't get it.
BLUEGLUE SMURFBLOOD: Great location .. vehicles are in good condition
daddy Crown: Absolutely horrible policy. Let me confirm an order..and email confirmation said bring your credit or debit card that you prepaid with paid in full walked in the store to pick the car up and was told they only take major credit card.... Had a trip planned for Florida trip had to be canceled had to tell the family we can't go. Please avoid Hertz if you have a family.
Precious Dela Rosa: Arrived at the business location at the time of my pick up appointment, business was closed at that time. I interacted with two employees who were dumbfoundedly unhelpful.
Mel Sweeney: This was my second time renting from them. Both times the vehicles were very nice and clean. The staff is always friendly and helpful. This will always be my first choice whenever I need a car!
Kimberly Dooley: First off the energy in this office is so uncomfortable and weird I don’t recommend anyone even stepping foot in there. Second off the staff won’t even acknowledge that you are standing there making it so awkward and offensive that you don’t really know how to act. Once they finally ask you what you need they’re super eager to say no, no matter what the circumstance is or what your needs are. It’s a very weird experience. Go elsewhere.
Ted Grange: Hertz is no longer at theEvensville Airport. You have to take UBER or a Taxi to get to rental car facility. That's $42.00 ontop of the already inflated car rental fares. Move back to the airport or knock the UBER or taxi fare off the car Rental. STOP blaming everything on COVID!!!!!!!
Cindy Hayes: Having a lot of trouble getting a rental that will be paid for by the other person's insurance. Tried calling waited 47 minutes listening to the same awful music which started over every time the computer let me know that "the next representative will be right with you'"
Jennifer Johnson: Friendly and courteous service when I needed a rental car while my car was being repaired.The Toyota Corolla was ready and cleaned. It had great gas mileage to get me to and from work every day!
Dusty York: Great experience. Fast and knowledgeable
Dustin Adkins: Had the car we needed ready to go when we got there. Didn't push their own insurance plans too hard. Reviewed everything with us and answered our questions before letting us drive off. Worked with my insurance company with no snags or hassles. Dropped the car off after hours and used their key dropbox. Closed out the rental the next day. Renting a car is a pretty easy process, no thrills to be had here, but they did a good job making everything easy peasy.
Allaina Johnson: Easy drop off. Kind staff. Call ahead; door may be locked tied to COVID. Decent price for nice vehicle. Rented a Pearl colored Chevy Spark. Drove vehicle from Evansville Indiana to Upstate South Carolina.Become a Gold Member for great rates and to make upgrades/changes to rental.Will rent again. Major credit cars is much easier than debit. Rent a day ahead if you need to use your debit card (will be subject to credit check).
Ashley Ketcham: This place was fantastic it was easy they had everything done and with information being text the whole time to make sure things were going through thanks
Tanikia Johnson: Customer service and pricing were excellent. They got me checked in and on my way and dropping off was just easy. Definitely will be returning
Tara Black: Just called to see about renting a car and sat on hold for 15 minutes. He should have asked for my info to call me back or had another employee to help me.
Pamela Watson: Love me some Hertz car rental
Llsa Hiatt: Couldn't get the car that fits my needs
Anthony Martinez: This location is great. If you're ever in there ask for Ryan he helped me through the horrible time that I had with Allstate trying to get a truck so I could go back to work. There was also a misplaced key and he even stayed an hour after close to help us locate it we searched all around and then he ended up getting me another car to use for the night. I've never seen a place that has a person like that who will go above and beyond and try to help and he lives down by Madisonville so he stayed pretty late and had to come back in early the next day. I will never go anywhere else except to Hertz and deal with Ryan
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8. National Car Rental - Evansville
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· 96 reviews
7801 Bussing Dr, Evansville, IN 47725
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Nancy Cutrell: Great experience. I was upgraded to an SUV. I felt safer since I was driving for work into a snowy area. Mackensie Russell was a delight when I returned my rental. She asked to make sure everything went as expected, and even asked if I was treated well when I picked up the rental. I appreciate employees who care about their customers. This is why I keep returning to National.
Crystal Lynn: I had a great experience with getting a vehicle from National Rental. The process was extremely fast and the staff was very professional. Upon arrival, I was told that no cars were available and that they only had trucks left. I was willing to take a truck with no problems. I'm a southern girl:) but a SUV showed up at the last minute. The SUV was waiting at the front door for me and my travel companion. The SUV was clean and filled with gas. The return process was even faster. Thank you National!
Jess Ehm: Completely unacceptable. No one working either National or Enterprise counters at noon on a Friday. No one around. No one to offer any service. Not sure how you run a business without having employees.Not sure how I'm supposed to pick up the car that I have reserved...
Jason Marsh: Friendly people and nice car selection.
Scott Massamore: I try to fly into this airport frequently and rent from this location. Unfortunately my flights are usually late arrivals around 10pm or later. National/Enterprise has always worked with me and said while their hours say they close at 11pm they actually stay open 2 hours past the last flight. For some reason my carrier has pushed my arrival time on my regular flight to 11:04pm and now National/Enterprise will not let me rent a car online. So I try and call the airport location to discuss and it just rings and rings before it tells me my call cannot be transferred. When I try the other methods I get someone at the corporate office who tells me they can't rent a car after 11pm. So my options are pay over $200 extra to Uber home and Uber back the following day to pickup which I have no desire of doing or to change my flight to a different airport such as Nashville that has later hours.While this location has been helpful and useful in the past, it appears that will no longer be an option which is why I give the 2 star rating.
Kevin Fleck: I've never had an experience with National that hasn't been leaps above expectations. Disappointed that I can't give them more than 5 stars.
jagdeep singh: Car options are not much… no emarald aisle…staff is helpful but with not good cars it’s not a choice but lack of options
Shane Stotlar: Extremely disappointed. Was given the option to pick up from EVV at 5pm. I show up at 5PM and no one was there. They had closed. Called customer service and talked to a nice lady. She said they closed at 5pm. I asked why it let me choose 5PM as a pick up time then and unfortunately she had no answer to that. If you close at 5PM, why would you allow that time to be chosen on the web site then? I was told they open at 9AM. That's fine, but my family and I would have been at our destination by the time I now have to pick up the rental.
trudy konrath: disappointed, We have rented vehicles from EVV on a multitude of occasions and we got a vehicle from National this past weekend that was to say the least subpar. It smelled like stale cigarette smoke, the back seats were not cleaned, and the tire sensor on a tire was malfunctioning. When I reported these claims to the customer service agent at the counter on the return of the vehicle, she merely stated "sorry". I did not notice the smell at first because the air was on, when I had to turn it off is when I realized so it was just too late, the sensor I thought was no problem just check the tire pressure....no it would go from one number to another so it wasnt the tire pressure it was the sensor. I did not have to use the back seat as I was traveling solo, but on my return I was traveling with more than I came with and was putting things in the back seat and it had what appeared to be sand on the back seats. Just disappointed with the vehicle and the lack of concern from customer service.
Bill Swart: I cannot give zero stars. I am utterly dissapointed - arranged travel plans and asked Elaine specific questions about the hire. When the travellers were stranded at the airport the information given was incorrect or incomplete. This will cause me to rather catch a bus or hitchhike before I ever use or recommend National to anyone ever again
Lupe Rangel: I am an elite member of national. The last 2 times i guess E IS FOR EVERYONE doesn't include me. First a 300 deposit. I have never been charged anytime before this. It feels like the Gestapo was behind the counter. What happen to friendly customer service last time i will ever step into a National or enterprise.
Jared Jeffries: Not very helpful attendant at desk on my Thursday morning car rental. Had me call a number to answer a question that the customer service representative said the desk attendant should have answered.
Gary Burge: Friendly and efficient counter staff in airport. Car was new and clean. Easy in/ out at the airport.
Robert Williams: Up until recently I have had a good longstanding relationship with national. The last three rentals haven't been sanitized and properly cleaned. This is real concerning seeing that we are in a pandemic. I was promised a call from the manager at the location to discuss my complaint with the cleanliness and never received a call. There was trash in the car from the previous renter that made it clear that the car had not been cleaned and sanitized. Also the staff and management at enterprise are very rude. I never had a problem with the national staff and management. Unless there is another National in Evansville, I don't think I will continue to be a customer.
Donna T: Local Rental Site (EVV) - I have been a member of National Car Rental for several years. My job requires me to travel to locations outside the local area reach requires to rent a car. I have never been told that a deposit was required if you live locally until this last rental. I was told if I had arrived via flight that I would not have to make a deposit. This does not make sense at all. Very disappointed. I noticed the National Rental counter was closed, so Enterprise assisted with my rental. I was told this process was to align National with Enterprise. The deposit is returned once you return the car. If this is the new process to also charge a deposit, National should communicate this change to it's members. For budget and expense purposes this is important to know up front.
Ken Caryl: Great selection of vehicles at competitive prices. I've been using National Car Rental for years and am rarely disappointed.
Robert Morin (Bob): The rental was poor. First, the car stank of smoke, though it was to have been smoke-free. Second, I called six to ten times over the next 18 hours, before I left the area, and I could not reach the local office to see if they would give me a smoke-free vehicle. I kept getting outgoing messages putting me on hold for five minutes before telling me to call back later. Third, the car was a Ford Focus, and was supposed to be a full size car. Well, its not. Its a two-door sedan, and with the seat adjusted comfortably for my five-foot eight-inch frame, there was no leg room for a rear passenger. I was not happy with the deal.
Lisa Tomlinson: Extremely friendly. Very helpful. Car was very clean. No smoke or lingering fabreze smell. Eat out and back.
Aires Pavao: Good experience and thanks for the upgrade.
Al Dombrowski: Service Counter WAIT was very long (roughly 25 minutes). I laugh now when I see the lose weight commercials for National. Only one person working and the person was very slow.She asked me if I would like an upgrade and I said sure since if it is on National for the long line and wait I encountered. She said no it would not be on National and said something to the affect that other folks waited just as long in line as you for whatever that means.Instead, I got a heavily smoked in Chevy that made my stomach sick as soon as I got in the car. Instead of heading all the way back to the counter to get a new car and wait in line.Also, this was after waiting 8 hours to catch another flight after I missed my connection while waiting for my first flight's gate to open up for 50 minutes.Its a good thing at least Marriott takes care of me unlike National and American Airlines.Looking for another rental car option.
Brenda Delapaz: Bad experience. Overcharged on car rental. Horrible.
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9. Enterprise Rent-A-Car - Henderson
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· 107 reviews
2021 US Hwy 41, Henderson, KY 42420
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10. Avis Car Rental - Evansville
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· 51 reviews
7801 Bussing Dr, Evansville, IN 47725
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