Best Bus Company Fort Wayne Near Me

April Harter: Nice place

Erik N: Greyhound is still a great experience is you could simply get rid of the idiot general public that rides the bus as the service is awesome!

Peter Martina: Right on time.

Kevin Justice: Right on time and a very luxurious bus with all the bells and whistles! Driver was a bit moody though! Not real personable. Maybe just having a bad day?

Bashir mohamed: They never give you back money if you cancel trip,

John Stump: Use this often, just wish I could get rewards towards rides... And maybe the possibility of a free ride/round trip.. I use it to travel back n forth between Fort Wayne Indiana, and Louisville Kentucky. Nice bus, and actually pretty good with the service..

Jewells Bliss: They lost my bags and sa, they can't find them

April Baker: Great prices, nice driver.

Shane Wilson: Driver did nothing when two of my female friends were felt up by a fellow passenger and were being catcalled.

Eddie Coleman: It was ok

Shirley Murry: It was the worst ride I have took in years 72 years old no can respect for the early I was stuck on the bus painting all the way there no leg rest to stretch your leg I would never write a Greyhound bus again

Kenton Ganger: Busy as usual. With both Barons Bus service and along with Citi Link buses.

MICHAEL SHEA GRAY: Just use the city bus to help me get to where I need to go....

Rebecca Strange: It's hard to be a first time rider and not get confused. I had a 3 hour trip with 4 stops but we couldn't get off at any stop because they're off the side of the road and no Greyhound workers except for the driver.

Elizabeth Taylor-Banks: Fast and easy.

Tina Bernath: small but well lit station

Mike boyle: It ok

Debbie Hilley: Always late. Driver made me load my cripple son's bag while he watched. Bag was heavy and I am old.

Robert Harmon: Trash everywhere bus never on time 🚌 are always dirty

Tina Atkison: Nothing wrong with this particular location. I just don't like the company. Used it twice & had a bad experience each time. The worst was in Indianapolis & the other was in Atlanta, Ga. I hope they've made some improvements in the past few years.

Karen Richard: Our church group just returned from a three-day trip with Mark. He was awesome! Besides being an excellent driver, he was so kind, caring, and patient. He is the best! The bus was top notch. Very clean. Wifi, seat belts, plug-ins, good lighting, etc. From now on, they are our bus company!

Tanielle Martin: Thank you Arlene Townsend for being very professional, nice, fun and a safe drive on our family fun day. I hope we will have you as our driver on the next trip.

Arlene Townsend: Kristyn is so pleasant from the time you walk in the door, Pat is the same way Excursions (Ft Wayne) is like a big family 💕

Abby Johnson: Excursions was flexible and made a wonderful field trip possible for our students. We could not have done it without their willingness to help! Thank you Excursions Trailways!!

dlahair: I've been in retail for 12 years and dealt with a number of transportation companies. Excursions Trailways is by far the best I've ever experienced. The driver was first class, the office staff is too, and the entire experience went according to plan. They even sent me a thank you note all the way down in Houston to let me know they appreciate our business. Recommending them to anyone and everyone I know in Indiana and Ohio. They are awesome!

Mark Savana: Called to see about dumping my holding tank there, spoke with Cheryl, she was very polite and friendly. She said she would have the garage manager joe call me to set up a time to come and dump, within 10 he called me back. Got there and dumped and decided to see about having them wash the bus instead of going to the blue beacon up the road. There bus wash guys went above and beyond to wash the bus, hand washed the front and back of the bus and also hand washed the rims. They also checked the air pressure in my tires and wanted to clean the inside of the bays. I highly recommend this company if your needing something done to your bus. I wish I had gotten the names of the 2 guys washing the bus, hats off to them. I will definitely use them again next time I'm in Ft. Wayne.

Dean Drews: The finest motorcoach operator I have ever done business with. The equipment is top notch and the drivers are a cut above.

Color Station: Most drivers are nice but the phone people needed to be retrained or totally hire new people who know how to talk and reply.

Misty Stapleton: Most of the drivers are nice but most are the rudest people that I have have met. Honestly you guys should put Bill on another bus route. He is the most rudest person.

Ashley Scribner: Driver on bus 3 has drove past me 3 times in one month

Tee Smith: Bad Phone Service. They're Rude & Act Like They Have A Attitude

Jason Barnes: Reckless drivers putting the lives of everyone on the road in danger.Almost been hit on multiple occasions by their road raging and careless drivers.Improve your driver screening and training or get off our roads.

Sean Jordan: Unfriendly phone service as well as inconsiderate drivers see you on one are of the street... and will leave you hanging

DesireKay Dozois: I have had two instances now with my children that are absolutely unacceptable. One where there was a lead of some sort substituting and he couldn’t get children under control to the point it was pure chaos and my autistic child’s bag and clothes were ripped. Now today the bus driver came at 3:49 when she has never in this entire school year been there that early. So now my autistic son, my son with ptsd, and my youngest baby is at south side high school. On the complete other side of town.Oh I guess I’m leaving out the referral my son got because. His pen exploded and he tried to clean up the mess so it smeared. My son has severe anxiety and is terrified to get into trouble. Now he has a referral.I don’t know if there’s funding issues or what but FWCS will also be getting emails to the parties that control this thing. I am done with the years of incompetence that this transportation has shown.

MOTOMAN: They do not care about students or their safety and the people on the phone are rude 10/10 would not recommend

Kimberly Huddleston: Never on time, front office individuals, I feel are short with us parents, rude and it's like we are bothering you with bus info, and that is your job, bus drivers should make 2-3 times the amount of pay then the front office administration makes. FWCS needs a bus tracking app for us concerned parents. Your welcome

Anthony The Logo Guy (News): as school safety patrol 2 buses are ALWAYS LATE!

Rizo & Fam: They are never on time or can't even tell you when the bus is pulled over and have to wait to be released from the police ,like what,, when I call and complain I got told "well if I had kids I would provide for them what they need " I'm reference to me suppose to be having a car to pick my child up from school, very unprofessional they need some definite help fixing these problems

Charisse Orendorff: Gearing up for the new school year!

Ulanda Hairston: They keep changing the pick up drop off times for their convenience& never inform the parents rude hanging up on parents who are irate about their young children who are left on the bus stop . Making excuses for their early arrival and late drop off not everyone us a stay @ home parent they need to stick to their assigned schedule or get more reliable drivers & train the workers @ the transportation site on better customer service behavior dont be mad @ the parent because the bus left their children just like they have to be @ their jobs on time so do the parents of the children they leave on the bus stop. Be considerate of that fact mam&sir

Shawn Martin: What a sorry excuse of transportation. They literally make no sense on how and where you can and can't get a bus ride.

Jayden “Jay” Gage: Where my bus?? 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎been waiting for 5 hours and it's still not here where it's at!

Mr Bubbles: Ghetto bus, people. Just like the Ghetto city! -100

Cainan Cripe: Would be easier if the buses all had different numbers not the same numbers going different ways

Jack Wilson: Buses always on time

Orkit Thomas: Workers that work in the station in the office do not give a s*** about your well being

Tom Boyer: The 1 Route has a huge detour and doesn't go south of Taylor Street anymore. Trip Planner and Route map do not show this. If you want the 1 Route, call to find out the route. When I called, the Rep said they won't update route map and cannot update Google Trip Planner.

Lisa Young: The only thing is inside the bus station it smells like cigarette smoke it has an odor the floor needs to be swept under the vending machines all over the place needs to be sanitized wiped down windows need to be clean i didn't go in the restrooms but i bet those need to be cleaned and sanitized as well and the floors need to be mopped people passing out mask the whole place needs to be cleaned or its going to be runned down.

yolanda: This morning it was 12 degrees outside. I waited on the # 2 bus at Richfield apts from 5:30am to 6:38am. I called someone at customer service at 5:45am inquiring where the bus was at. I was told that the bus was on it's way. I called customer service again at 5:56am and was told the bus was on its way. At 6:00am I called customer service because I needed her to hold the #8 Glenbrook bus for me because I needed this bus to get to work at Dupont Hospital. At 6:15am I called customer service again because the #2 bus had still not arrived. The customer service rep was surprised to learn that the bus had not arrived. Her exact words were..." It still hasn't come?"....to which I replied no. She then told me that a supervisor would be arriving in a Citilink van to pick up the three of us who had been waiting at the bus stop and take us directly to our destinations. I said ok and continued waiting. By 6:30am the supervisor still had not arrived. I called customer service again asking where she was and was told that she had called her and that she would be arriving soon. I explained to the customer service rep that we had been waiting an hour in frigid temps. I asked why the bus never arrived and was told that the driver never showed up. I learned that had I not called, she would not have known that the driver did not show up to work. This perplexed me because I could not logically understand how Citilink management would have no idea an employee did not arrive to work to begin his/her shift. The other folks at the bus stop left. One left due to not being able to feel his extremeties anymore and the other passengers employer sent an Uber to pick her up. The supervisor arrived in the Citilink van at 6:43. I was outside waiting from. 5:30 am to 6:43. The Citilink supervisor passed me in the van. I told the customer rep I was at the bus stop in front of Richfield apartments on reed rd...in front of the bench. When she did arrive she told me that I should have been flailing my arms and hands because it was dark outside. I was thinking, um....I have been standing outside in 12 degree weather for an hour. I can barely move my extremities, let alone flail my hands. Once I was in the supervisors Citilink van I made some suggestions so that this would not happen in the future to other Citilink bus riders. I suggested that there be some sort of message on the Citilink website alerting riders that a bus will not be running so that the riders can make other arrangements to get to work and are not standing in frigid temps waiting on the bus. I was told by the supervisor that would not be possible. The supervisor blamed drivers getting stimulus checks and covid for lack of drivers and the bus not running this morning as scheduled. This left me scratching my head because I recall getting my stimulus check and coming to work. All during the pandemic I have not missed a day of work and I work in the healthcare industry. I felt as though she and the gentleman who worked for citlink and was riding along, were perturbed with me. I could not fathom why they would have been frustrated with me in the slightest. After all I was the one waiting for the bus for an hour in 12 degree temperature. Once we arrived at Dupont Hospital, she asked for my name and address so that she could send me a daily pass to ride. I told her I didn't really need it because I use the app to ride the bus daily. That was of little consolation to me . I'm convinced more than ever that customer service in the true essence of it's meaning no longer exists. Unfortunately, I feel that many people and businesses have used this pandemic as an excuse to neglect their responsibilities and treat customers without care, consideration, and understanding. I hope that changes are made and that this does not occur again.

Ashley Gomez: Super ghetto, bathrooms are disgusting , too many homelessPeople don’t pay 1$ fair for transportation, we’re talking about full amount of 50-60$ grey hound should update there sanitation’s hire more employees for cleaneing service, Blank point it’s unsafe ! No safety securityTo many homelessBathrooms are for passengers and they just walk in here like nothing

Jared Medrano: I got harassed by a bus driver because I had my mask on one ear while I was on the phone with a sick relative and get this there was no one on the bus at that time I was on the phone so I felt safe enough to ware the mask on one ear while I was on the phone but the bus number 6 driver abruptly stopped the bus got up out of his seat so fast while yelling threatening remarks to me and embarrassing me while I was on the phone it startled me to the point of shaking me I nervously recorded the whole thing showing him harassing me and getting up out of his seat to approach me with threats and told me to quote, "try me!". I was so shook up because No one was on the bus but me and him for an agonizing 5-10 mins until someone else had to get on then I felt relieved to a point but still I was shaking nervously so I waited until we got to the bus station to report his misconduct but nothing was done about it so I left defeated and distraught it was a living nightmare not to mention when the provided mask were given out he touched them with his bare hands and I was shocked to learn that the bus station attendant/receptionist did the same thing handing the masks out with out medical grade gloves and she told me that they are not sterile while I mentioned to her that cross-cantamination happens when your touch your face or touch objects like a keyboard which she had to use for her job and had one sitting right in front of her and so I asked her to use a glove to touch and give me a mask which she denied and her supervisor denied that they don't have any gloves so I asked again this time to take a piece of paper to pick up the mask and hand it to me or let me pick the mask out myself denied twice to give me a mask which they require to sit in the lobby or ride the bus. The Atrendant/Receptionist and Supervisor was being rude and getting an evil angry stare from a police/security officer that it made me real uncomfortable and scared that he might attack me just for having a conversation with the attendant/receptionist and supervisor so I left defeated and scared from this incident.

Daily Reminder Show: Today bus 8 went right past the bus stop. I along with multiple others were there waiting and the bus driver didn't even begin to slow down. Its as if he didn't care or even look to see if we were there. I talked to a lady on the phone and downtown but I knew she wasn't going to report it. I had to run downtown from Calhoun and Leith st. Me and the people at the bus stop must be on that bus camera and something needs to be done. According to a guy at the bus stop this isn't the first time it's happened. Ive been riding this bus since I was a child and I find this HIGHLY unexceptable. Someone could've been late to work and fired. Their life ruined because a bus driver didn't DO THEIR JOB. And the fact that I can't even report it in because I'll be on hold until someone feels like talking to me and the people in the office building don't care. Worse experience I've ever had with citilink. I was able to run down town before the 10:15 deadline but there was no chance the other could've made it given their age. If someone important sees this it was bus 8 coming inbound before 10:15. I hope something is done because there's no way that driver should be allowed to be bussing. Check the camera and you'll see how irresponsible a bus driver can be.

EASTERN SKIEZ: Gets you where you need to go plain and simple... Drivers are pretty cool.!.!

Holly Jones: They get me to work and home. The drivers are very knowledgeable about the routes.

Abdul Bey: Good drivers really cool people

Jenna Marie: Here lately they have been junk, cant even track the buses smh.

Terrence McClain: Get's me where i need to go!😄

Matthew Martinez: Whatever you do hide your cigarettes. If you don't like sharing them don't smoke in the terminal.

Richard Smith (RichardKSJ): My bus driver was driving like a crazy man. I was scared for my life. Like for real guys. We made great time though. Actually it was pretty thrilling. Like in an action movie. What's that one movie called? Oh yeah Speed. Good movie.

Amber Mariee: So for years the Citilink bus has been driving through my yard because he refuses to wait on the street. We asked him to stop and he was rude and said hes been doing it for 14 years said he won't stop , we said we'd call his manager and he said go ahead. My fiance called Citilink and they didn't even care . Not once. It's ridiculous that we have to fix our yard and they won't do anything to stop him. Not sure what to do to keep a 100 thousand pound bus from shredding our grass . I do not recommend this bus station , they are rude, they are lazy, they don't want to wait for turning cars and just plow through yards . This is a horrible way to handle business. The big fat man who was driving the bus was rude and looking for a fight. Literally and Citilink won't do anything to stop him from destroying properties

Anthony Adkins (Tony): Good service. Also, WAY cheaper @ their rates & fair’s than other cities I’ve been to

Candy Dart: Great!

Kimberley Snell-Byrt: Awesome service. The driver was great. Had so much fun!!!