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Carpet installer
1. Jack Laurie Home Floor Designs - Fort Wayne
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· 67 reviews
430 Coliseum Blvd W, Fort Wayne, IN 46805
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Julie Masri: We had a runner put on our stairs and flooring put in our basement. Both jobs were done beautifully. Communication was great throughout the process!
Sam Snyder: We had new flooring out in. Great service, exceptional quality of install
Sandy Hofmann: We used Jack Laurie to replace our entire kitchen floor. They were very helpful and professional, and stayed in contact during the whole process. The installers who came out to tear up the old floor and replace it with the new hardwood did an amazing job! They were so courteous and professional. The floor looks incredible! Connor, Tyler, and Ashley were so nice and helpful too. We would definitely use them again for our flooring needs.
Kim Alexander: We worked with Jack Laurie Fort Wayne to install carpet in a bedroom. The installers were on time and did an excellent job. Carpet is beautiful. Very pleased with overall service, product, and attention to detail that Jack Laurie provided. Thank you!
Harry Exford: Installer showed up on time, very polite. Work was completed quickly and we are very satisfied with results.
Gary Clark: Did a great job!! Ashley is super helpful and solves any issues we had.
Jane Relue: The staff is wonderful, very helpful, courteous, and pleasant. The installers did a fantastic job. I've never seen it done so well.
Daniel Branson: The whole team at Jack Laurie was EXCEPTIONAL! We had to redo our entire kitchen, laundry room, and bathroom flooring. From start to finish their care for the process, attention to detail, and coordination was flawless. A massive shoutout to Tyler, Ashley, Omar, Conner, and Dean for their terrific work and service throughout the process.
Richard Rockwell: High quality wood flooring install, was done right, was completed a day sooner than worst case estimate, best cleanup I've ever had by a contractor, and everyone there was nice and easy to work with. Really customer-oriented business!!I am adding an additional remark: at that start of the project, Jack Laurie worked with me to find a match for some pre-existing flooring. They were able to find the only inventory of a discontinued style in the entire U.S. and get it shipped from a single warehouse in Texas that had it. Really going above and beyond the job for customers! They replaced some damaged boards in the existing flooring and you cannot tell the difference!
Sky High: We ordered flooring and shower tile for our new home and it looks amazing! We had a very nice experience. Everyone at Jack Laurie did a wonderful job. Great people, great service and products. We highly recommend Jack Laurie to do your flooring and tile!
Lori Park: My experience from in store sales to scheduling to install was very good. I always knew where I was at in the process and all my questions were answered right away. Everyone was professional and friendly.
Jane Needham: I would highly recommend Jack Laurie to do any flooring project. We have worked with Christine when replacing flooring through out our house. She was very professional and did a great job! When we decided to remodel our master bath and wanted to use them again! Tayler, has a great eye and made my decision easy when picking out tile! She offered some great selections and ideas for the shower niche! Their service and quality of work far exceeded my expectations!
Kim Kiess: Bleach had discolored a plate size area of our carpet which was laid by Jack Laurie about 4 yrs ago. The service guy did an excellent job of replacing the discolored area with a piece that we had leftover from installation. You cannot even tell that there was an issue. Highly recommend!
Greg Smith: My wife searched for the perfect Luxury Vinyl Plank (ordered at least 20 samples from all over) and found it at Jack Laurie.Installation was a bit rocky - originally 2 stair treads were missing but the installers came back when they came in and finished the job - looks great! If you shop wisely you may pay a bit more but quality material and service never comes cheap!
Bonnie Reas: Have to Thank the entire staff at Jack Laurie Flooring for a Great Job. From Jacob/Sales, Ashley/Scheduling, Omar and his installation crew and the 2 guys who laid the carpet. I would recommend Jack Laurie to my family and friends. Fantastic Customer Service!
Sheena Leugers: Jack Laurie Home Floor Designs does beautiful work!
Jeff Fabini: Knowledge and expertise on every level. From the show room through the selection process to the installation. You wont be disappointed.
Scot Moses: Recently had carpet installed in living rm. The installation process was not smooth at all, missed scheduled day, rescheduled for next day, came the next day did not have the proper z bar for install, installer seemed frustrated with me because he wanted to do it without the z bar and I refused to have it done that way. The installer did not have the proper supplies on his truck the install was then rescheduled again. I called Laurie and talked the scheduler and asked for someone to supervise the install, they did send somebody, but let me tell you I installed very expensive Karastan carpet for 13X18 room and they didn't even use a power stretcher, very disappointed coming from a store with such an advertised reputation. Going have to think twice before returning there for another purchase. I was never contacted by a manager as they stated as a follow up to my review. Update long time coming, Jack Laurie followed up and came thru. Representative came to my house it was agreed the flooring was not installed correctly, they insured me they would make it right. The carpet is installed correctly, power stretcher used and carpet to hardwood is now done right. I appreciate the effort to make this what it should of been from day 1. Thanks
Elizabeth Grider: EXCEPTIONAL Service, AMAZING Product, SUBERB People! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️From our first store visit to flooring installation, the Jack Laurie team did not disappoint! Jacob, our awesome Sales Consultant, patiently helped educate on numerous flooring options and pricepoints—over the course of months—until we found the perfect fit for our home. Ashley, our attentive scheduler, worked with us closely to coordinate logistics of installation. The install crew was uber professional and efficient. My husband was literally astonished at how quickly and well the team worked to install our new floor. All this would have earned a 5-star rating … however, our home flooded a few months after the initial install and we had to rip up the majority of our brand new floor 😰 ! The same team of people worked with us to quickly order, deliver, and install flooring again!!! The way this company stands by their work and by us as a customer has earned them my “6-star” rating 😊. Thank you!!!
Carol Kalp: Such a positive experience!They were on top of every detail and reached out to us with the info.I have already shared their card with a neighbor.From this teacher, they get an A.
Jill Moore: We worked with Jack Laurie of Ft Wayne to remodel three bathrooms and install new flooring in our entire home. Our experience working with Taylor for our designs was amazing! She was always available and responsive also helpful with the endless design options. Once we submitted the order we were updated weekly by Ashley. Although supplies took some time to come in, we never felt forgotten about and communication was top notch. Once supplies were in, they quickly assigned workers to our projects. Tim and Chapin worked on our new showers and Tim’s tiling work is exceptional! They worked on our project full days until completed, which is incredibly important when bathrooms are torn apart. Tim and Chapin are very comfortable to be around which is important because the projects took a week or more to complete. When our flooring was done, we worked with Omar and his two teams of exceptional and professional workers. The project was scheduled for three days (including a Saturday) and they finished it in two full days so we were able to regain sense of our space a day earlier than we anticipated—a bonus for sure! We would recommend Jack Laurie of Ft Wayne to anyone. Remodeling is stressful and a financial investment and they make it the absolute least stressful with continual communication and by getting the work done. Ashley and Taylor love to text which makes communication super easy for working families. We absolutely love our three new tiled showers and hard floors and appreciate all of their time and expertise!!! Now, if they only painted!
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Carpet installer
2. Michael's Floor Covering - Fort Wayne
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· 49 reviews
6161 E State Blvd, Fort Wayne, IN 46815
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4worldlovers: Welcome to Michael's Floor Covering!! We are an award winning, locally owned, family business that has been trusted for over 60 years to deliver excellence.
We are proud to showcase a great selection of carpet, ceramic, porcelain, laminate, hardwood, luxury vinyl tile/plank (LVT/LVP), luxury sheet vinyl, and beautiful area rugs in our newly expanded showroom!
We are excited to offer the most beautiful carpet from Fabrica, Karastan, Masland, Shaw, and Mohawk in residential and commercial styles. You may also choose from an exceptional selection of hardwoods from Preverco and Anderson. Be amazed at the look and comfort of our luxury vinyl, available in planks or tiles. Or, let us beautify your home with porcelain or ceramic!!
Stop in our beautiful store, or if you prefer, you may shop at home by completing the contact info. We will call you, find out what you're looking for and bring it to you.
We will measure and provide you an estimate - all for free.
Find a floor that fits your style and see it in your room instantly, using our state-of-the-art visualizer.
We offer a range of services so that you can focus on your vision
Michael's Floor Covering has been serving our community’s flooring needs for many years. We are a teamof experts who take great pride in both our craftsmanship and our long history of satisfied customers. We appreciate that every client has specific needs — our first task is to listento you. Once we understand your vision, we harness the skill sets of our specialists to make it happen.
Share your vision with us, and we’ll bring it to life!
We are very pleased with how our flooring turned out! Michaels worked very well with us. We would highly recommend them.
We stopped by Michael's Floor Covering to see what type of carpet they offered and were pleasantly surprised by the professional and knowledgeable sales person. Most important she listened to our needs and helped navigate us to what best suited! Today they stopped out to measure and in 3 weeks they will lay our carpet! We are so excited and are looking forward to our new carpet!
Excellent product and work. Would strongly recommend Michael's for future flooring jobs.
Very friendly service. The staff was extremely helpful. They did an awesome job putting in our new flooring.
We are proud to showcase a great selection of carpet, ceramic, porcelain, laminate, hardwood, luxury vinyl tile/plank (LVT/LVP), luxury sheet vinyl, and beautiful area rugs in our newly expanded showroom!
We are excited to offer the most beautiful carpet from Fabrica, Karastan, Masland, Shaw, and Mohawk in residential and commercial styles. You may also choose from an exceptional selection of hardwoods from Preverco and Anderson. Be amazed at the look and comfort of our luxury vinyl, available in planks or tiles. Or, let us beautify your home with porcelain or ceramic!!
Stop in our beautiful store, or if you prefer, you may shop at home by completing the contact info. We will call you, find out what you're looking for and bring it to you.
We will measure and provide you an estimate - all for free.
Find a floor that fits your style and see it in your room instantly, using our state-of-the-art visualizer.
We offer a range of services so that you can focus on your vision
Michael's Floor Covering has been serving our community’s flooring needs for many years. We are a teamof experts who take great pride in both our craftsmanship and our long history of satisfied customers. We appreciate that every client has specific needs — our first task is to listento you. Once we understand your vision, we harness the skill sets of our specialists to make it happen.
Share your vision with us, and we’ll bring it to life!
We are very pleased with how our flooring turned out! Michaels worked very well with us. We would highly recommend them.
We stopped by Michael's Floor Covering to see what type of carpet they offered and were pleasantly surprised by the professional and knowledgeable sales person. Most important she listened to our needs and helped navigate us to what best suited! Today they stopped out to measure and in 3 weeks they will lay our carpet! We are so excited and are looking forward to our new carpet!
Excellent product and work. Would strongly recommend Michael's for future flooring jobs.
Very friendly service. The staff was extremely helpful. They did an awesome job putting in our new flooring.
LR H: I havent placed my order yet so I cant speak to their efficiency in ordering, delivering, and installing but their customer service is patient, kind, and fun. Clean store. Nice, knowledgable staff. Good selection.
Jim Thompson: Excellent product and work. Would strongly recommend Michael's for future flooring jobs.
Barbara Deckard: We stopped by Michael's Floor Covering to see what type of carpet they offered and were pleasantly surprised by the professional and knowledgeable sales person. Most important she listened to our needs and helped navigate us to what best suited! Today they stopped out to measure and in 3 weeks they will lay our carpet! We are so excited and are looking forward to our new carpet!
Mike Pennington: Very friendly service. The staff was extremely helpful. They did an awesome job putting in our new flooring.
Allison Ward Fuscaldo: My mother and I visited this store to pick out carpet for her home. The sales person was nice and helpful, but was standing much too close for our comfort. He was also not wearing a face covering. I know this is a controversial issue in Indiana, so we did not say anything and had our own face coverings on.For first appointment my mother made to have her home measured for carpet no one showed up or called. She had to make a second appointment. When the man showed up she asked him to wear a face covering to enter her home, and he refused and said he did not have to. He also said he was unvaccinated. That doesn’t make sense at all! So thankfully she asked him to leave immediately and has since taken her business elsewhere. I wanted to put this review here so that people that are protective of their health during this time, like my mother who is a senior, can make an informed decision as to whether to use this company. It’s inconsiderate, disrespectful, unprofessional, and unfortunate.
Erin Salyers: First impressions were good but it went downhill after that. They spent time helping us in the showroom. We made our selections and scheduled installation. Installer was friendly but let us know when he got here he was supposed to have a helper so he may not get it done himself that day. He didn't finish and promised to come back the next morning, so we stayed home all day and he never showed up. We emailed the sales office, they apologized and sent him back the next day to finish. We paid a little extra to have a repair done to a seam in our basement, but the installer said there wasn't anything he could do to fix the seam, so I have been asking for a partial reimbursement for that and have been met with complete silence for over 6 weeks. No responses whatsoever. I waited to write this to give them some time, but am pretty disappointed. We chose this company because we had a good experience in the showroom and they are locally owned but we will have to find another locally owned place next time.Update: They sent a partial reimbursement a few months later so I added a star.
jay young: Thank you Michael's for a great renovation of our house! Started this just before Covid. I placed project on hold until we felt safe. Bill, Casey and Tim worked tirelessly to get things done quickly and safely once we started again. The craftsmen they provided were wonderful. Every crew worked professionally and cleaned up daily. Our inconvenience was small but the reward was great! We HIGHLY recommend Michael's for any project big or small. Thank you so much! Deb and Jay Young
Kim DeYoung: Very nice folks to work with. Not pushy. Haven't had our carpet installed yet though so no comments yet.
John Regedanz: excellent quality carpet, bar none. Installation perfect! would recommend to anyone.
martin diedrich: Great sales person (Bill), real good prices on floor coverings.
Angie Gibson: The best customer service experience ever in purchasing floor coverings! Very much appreciated!
Nancy Vacanti: From the time I walked in to the completion of the job, it was a great experience. I love my hardwood floors and new carpeting. A big thank you to Casey and Tim.
Linda novak: We love our new carpeting. Everyone from selection through installation was great. Thanks for great service
Lisa Killion: I couldn’t be happier with the service I received from Michael’s. I think it was 3 weeks from start to finish. Bill was very helpful and responded to all my questions immediately and Kenny did such a great job installing my new flooring. I would definitely recommend Michael’s !!!
Marla Wigent: We are very pleased with how our flooring turned out! Michaels worked very well with us. We would highly recommend them.
Cyndi Coyne: I had a great experience with Michael's Floor Covering from the first time we walked into the showroom, all the way through installation. Everyone we dealt with was very friendly, helpful, and professional. We had a tight timeline and they worked hard to successfully accommodate it. Tommy and his team did an excellent job installing our carpet in our living/dining room as well as our stairs. They were very skilled, meticulous, efficient, courteous, and cleaned up every speck. I highly recommend Michael's to anyone looking for new flooring!
Ashley Carter: Love the staff. Great products, great service, great everything
Elaine Johnston: These guys are so great and accommodating as well. The carpet looks great and Tommy and Jaylen did a great job..
J Bickley: Large selection of flooring and carpet. No pressure, had small bathroom floor installed, installers were thorough and neat! We are happy with the work!
Michael Jacoby: very very pleased
Anna Grate: Fabulous customer service from the time my order was taken to when the installation was completed! Can't wait to do business with Michael's again!
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Carpet installer
3. K & N Carpet - Allen County
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· 31 reviews
12108 US-27 South, Fort Wayne, IN 46816
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NaNa Clif73: Friendly & Knowledgeable Staff. Installers are professional and eager to please customers! Great experience from start to finish! Highly recommend K&N Carpet for all your flooring needs!
David S: Excellent service I had getting my carpet & linoleum replaced with vinyl planks, and competitive prices when I compared to other service providers in the area!
L W Durril: Sales staff attentive to details. ... Answered the questions that we asked and showed us carpet that fit what we're trying to do ‼️😊
Skyler Spurling-Newsome: I picked K&N because of all the five star reviews. They lived up to the hype. Everything was smooth from quote install. We will choose them again in the future!
Hans Nemec: Great selection. Excellent owners
blake herb: Easy to work with and a great price! Raymond arrived on time and got the job done quick. I am very pleased and look forward to working with K&N again!
My greatest gifts call me Mom: There's nothing negative I can say about our experience with K&N Carpet. Our purchase was done over the phone (since we live in Florida). Our salesman Mike was very friendly, knowledgeable and most importantly Honest. He knew exactly what we wanted based on his expertise and our conversations. Mike did the measurements, picked out our carpet (based on wall color and what was previously in the condo) and arranged installation. Our installer was prompt, courteous and professional. We couldn't have asked for a better experience. 🤗
Robert Hockemeyer: Great place to buy carpet or any other product for floors
Sue Fairfield: Very helpful in choosing carpet for my needs. The installer, Raymond Lowe, was very friendly and did an excellent job installing and cleaning up after the install. Would highly recommend
Mark Wellington: Excellent. Collected estimates from several providers and K & N were actually highest. I decided to go with the recommendation I had received and was rewarded with a job done with excellence, timeliness and no "surprises." In office and in the field K & N proved to be best value.
Z J: Jobs big or small, they can handle them all. Quality installation and quality flooring.
Mark Jarrell: Easy to work with the new owners are great, we'll be back. Install went flawless by Tyrone.
Robert Gonser: Mike and his crews did an awesome job on our flooring projects and back splash in out kitchen. We had need carpeting installed in bedroom, tile in bath and kitchen and it was all done with expertise. Back splash was the same. Mike was great to deal with and very affordable when comparing to other companies. We will be back in the future for more flooring needs!!!
J E S: Awesome service for my flooring.
Robert Hutchins: Great selection of flooring. Friendly staff.
John Cooper: Mike Clifton and his crew were very upfront, honest, and professional. My wife and I will go back for our flooring needs.
Nathan Coates: Great service
Harriet. I. Paul: Should be able to take 469 S. To K & N but doesn't show when to get on or what exit to take off. Been too long since there for me to remember.
Deborah Mishler: Great quality, great prices, great staff
Victor rosa: Good service, price is right.
Bill Stoner: Very large selection of top quality carpet tile and flooring. Frendly staff and a pleasant no pressure country setting.
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Flooring store
4. Carpet One Floor & Home - Fort Wayne
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· 83 reviews
1111 W Washington Center Rd, Fort Wayne, IN 46825
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Carpet store
5. C R Carpet Inc. - Fort Wayne
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· 69 reviews
9606 Stellhorn Rd, Fort Wayne, IN 46815
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June Ball: Great variety of carpeting. Easy to work with. Fantastic installation.
Angela Harris: Called to inquire about having my carpet stretched. Gentleman came out to give me the estimate was very informative and helpful
OPPS SORRY: ☘️ I'd walk through fire just to have C R Carpet Inc. do another job at my place. Well not FIRE, because it's dangerous. But a super humid room. But not too humid, because my hair. ☘️
Mariann: Folks are real nice. Products they carry are awesome. A little pricey for me, budget.Otherwise, they have really cool products. You won't know if you don't stop by.
Manuel Martinez: Very knowledgeable staff
Nikki Jeffery: I visited the store was told I had to wear a mask and even though I have anxiety I agreed. Spent quite a while chatting with a couple ladies thought they were kind. Scheduled an appointment for a measure so I can get an actual quote and the one lady just walked off mid conversation and just left me standing there. Well ok we will go is what I was thinking. The guy came out to measure and spends the whole time talking down the free install free haul away free this and that Lowe’s offers and to watch cause it’s hidden in there somewhere which I suspect but I don’t know I’m just looking for help for a problem and don’t know what to expect so I’m checking out a few places. The man was at my home in June 7th and said I would have a quote in a few days and a month has gone by with no phone call. I was forewarned this is a common problem with you but hoped for a better outcome just to find the rumors are true. So clearly despite the negative comments I will choose Lowe’s thank you anyway!!!!!
Todd Coressel: Great service and product
Carynus: They came out - took measurements. Never heard from them again. No quote or contact. Went elsewhere to someone who wanted the business and did a great job!
RAYZILLA BEAST: They are very friendly. I had them put in new floors in my entire house and back splash in my kitchen. They did an amazing job in a timely fashion 10 out of 10 ill use them again
Marcelo Alviso: I work there as carpet installer. Is a great place to work. You won’t be disappointed if you want to give them a try.
Jack E.: We are very happy with our Coretec flooring from CR Carpets. Dawn was very helpful with our flooring selection, we actually chose something she suggested, and the installer did a first class job. Wish I could remember his name, but he was a middle aged Spanish guy, small build and glasses. He was great. Will use CR Carpet again without hesitation.
Anthony New: Even though the sales staff seemed knowledgeable. They are overzealous mask people and you can't drop by (even if the store is empty) to shop. You have to go and make a phone call and set up an appointment, very stupid. Then they lock you in when you shop, which I am sure is against the fire code. They sure did not earn my business that day.
Debra Miesen: They were very helpful I appreciated that and kind
Chris Welter: Vanessa was very helpful, fit me in without an appointment, and has my carpet ready for installation within a week. They also greeted me at door made sure I had my mask on and gave me gloves to use while browsing. So nice to have a company take safety so seriously during a pandemic. Great job and high five CR Carpet..
Cindy Mack: We have bought flooring from them twice (and plan to only work with CR for future needs). We have had a few problems and the staff there has been very attentive, come out to our home, and corrected the problem immediately. They have also represented me to a flooring company (when the problem was not theirs) to get it resolved. Their communication is the key, they keep customers informed and happy.
camden wild: We received a much needed upgrade to our carpet and hardwood. The installers were great and the flooring looks fantastic. Great company and Great people.
Byron Funnell: Vanessa has been very helpful in suggestions and getting our order figured. We are currently working with her on a new order. Prices are good too beating almost all for the same plank flooring.
Allison Daring: I’ve used CR Carpet before and never had issues like I did most recently. The saleswoman I was working with got me mixed up with another customer I believe. She told me a guy never came out to measure (which he did come out) and then asked me about removing my baseboards because I had said that I wanted to (not true). Luckily all of that was worked out before install, but then I noticed on my statement that my card was charged twice. I called and spoke with the manager at this point and expressed my concerns, to which she made excuses for me being charged twice, took no responsibility for the errors, and talked over me when I was trying to explain that I overpaid. I’ll be going elsewhere next time to save myself the headache.
Phil Stump: 🔥
Yellowirenut: Unable to visit, no weekend or evening hours.
Roy Cronk: Haven't had anything done yet but as the stuff has help me and wife was great.
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Flooring store
6. Kaleidoscope Floors - Fort Wayne
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· 39 reviews
1610 W Cook Rd, Fort Wayne, IN 46825
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Kim Freiburger: We are working on our home. They have a great selection of everything carpet, tile and hard floors. The staff is helpful but not pushy. I will go back soon.
Anthony New: Best selection I have seen and great service. The associate was friendly and helpful, but not pushy. The prices seemed to be reasonable.
Michael Peters: Excellent products excellent customer service
Diana Hensch: Easy to work with, called back to give me availability of flooring, etc.
Jimmy Adams: From the team in the showroom to the installers, you can’t beat the quality and reliability of Kaleidoscope. Thank you again for a great job.
Debi Kennedy: From helping me to choose a vinyl to match the carpet, to measuring, planning and installation - everything was best you could ask for. Customer service is their priority and it shows. Corbin was great to work with and the installers were phenomenal!! They were doing our lake house which is small to begin with but made it work perfectly. 100% happy with everything!!
Sara Millspaugh: We had an exceptional experience. I can't express enough how much I appreciated Damon Roe's patience. We have an older home, which means the area we were trying to tile/carpet is not your typical shape nor size. He helped me narrow down their vast amount of choices to something that fit our home and budget. Damon's customer service is top notch! We highly recommend you ask for him by name as well as the installers, Chip and Dominic. They too were excellent to work with. Their superb craftsmanship was noticed by our Easter guests. Thanks again guys.
Leslie White: great people good prices
Kelley L: Best service ever! I felt like I had personal shoppers! Love my new tiles in my bathtub surround. A couple boxes came in damaged, they replaced it with ease. Best service ever!
Chris Simmers: Great staff and service! Very friendly and knowledgeable. I would recommend this store to anyone! We will return soon for another room with a floor remodel.
Chuck Cenci: So...it's been three months since I had my new flooring installed by Kaleidoscope Flooring. My background of being a finish carpenter and project manager for a commercial general contractor this was the first home project that I did not do myself. My wife told me that she felt sorry for the installation crew because of my standards. I have to thank Damon for helping us select the flooring that worked excellent in our home. I also want to thank Shane the installer for a fantastic job. Shane called me and asked me to do a walk thru with him before he left. I went thru the entire project area and found nothing wrong. Now three months later everything is great! I thank all of you for a great experience.
Thomas Petersen: When my wife and moved to Ft Wayne last year (just getting around to this review now!) we purchased a house where we needed to replace 95% of the flooring. We went to multiple places in town and also looked online.While there were some decent places, Corbyn at Kaleidoscope was the only one who really went the extra mile to find us flooring we loved that was also in our price range (not an easy task with how much area we were doing).In addition, the installers were also great. They are Kaleidoscope employees as well (which we learned is not the case at every flooring company- something that made us feel more secure that it was all handled by one company in case any issues came up).Was definitely a great experience start to finish, and to reiterate just really appreciated the time and effort Corbyn took in understanding exactly where we were at and making it happen!
erzweiler: I told the sales guy, Damon, from the get-go that I only needed carpet for one 12 x 13 room and that I was hoping to find a remnant for under $500. He didn't have a suitable remnant, but he showed me some samples that were $3.09/sq.ft., and he said that that included measuring, installation, and removal of the old carpet and pad. (No mention of having to spend X amount in order to get the free installation.) So that would have been under $500. I took some sample boards, made my choice, placed my order. A guy came out to measure, and a few days later, Damon calls and says the total is around $660, including $250 for installation and a $55 ordering charge! So, bottom line, he wasted a lot of my time, and I don't appreciate that kind of sales tactic.
Dan Bolt: Very overpriced flooring and the staff wasn’t friendly. I ended up getting flooring from CR
Krystal Jahnigen: Damon was polite, professional and very informative from the first time we stepped into the door to the moment we finished our project. We had an issue that he resolved with ease. Store is clean, neat and organized. 5/5
Zach: Don’t get anything from them. They told me one price then when I got in to the store to pick it up I was told I was getting charged an extra $55 for shipping that I was never told about. So they they had the owner come talk to me and he told me the shipping was $70. They will try to take advantage of you and make no attempt to make it right.That response is generic and old. You have an excuse for every bad review. How about admitting fault, or blaming the customer and fix the problem. I actually was a customer of your business as soon as I walked in the door. From that second I wasn’t treated well and then when the owner came out he talked down to me like I didn’t matter.
David Fennell: went to the store after getting a quote over the phone the kid that worked their when we went in quoted us 800 more than on the phone and when we went to the back to look at the carpet the place smelled like smoke. they were smoking behind the rolls of in stock carpet. Will not return.
Brandon Bunsold: I got some carpet and padding from them to do it myself I asked them to cut it for me and they did my sales person was Justin very nice guy I also asked them to hold it for a week till I can pick it up they kindly said yes now these things sound simple but I asked carpet one for same options nope and Lowe’s I’m not even gonna bore you with them. If you ever want flooring done by Lowe’s just smack yourself because it’s gonna be a nightmare. I will always go to Kaleidoscope for my flooring thanks Justin
Holly Hudson: Our rep, Justin explain to us that intallation and pad was included in the posted price of about $6 per sq ft. He did mention that some extra cost would be added for the areas where we do not have tack strip but there would be a discount because we dont need carpet removal. We had to call to get quote which was $1000 over expected. When we asked to look at the details there was no sq footage listed and no price per sq ft. He said, "THEY DONT GIVE OUT THAT INFO". Overall, the price came to about $8.15 per sq ft. We got a measure and quote from Klopfenstein that came out $1600 lower. I suggest avoiding this company!
Diana Rowe: Knowledgeable about flooring and got us quotes quickly . Most definitely going to hire them. Corbin is awesome!
JR Ray: Overpriced and know it all. Not very nice
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Carpet installer
7. CFS INC - Fort Wayne
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· 15 reviews
1801 S Clinton St, Fort Wayne, IN 46803
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Jordan Dillman: CFS is a great place to buy Residential and Commericial flooring. Each person cares about your experience and wants to ensure that each customer is happy. CFS is a veteran owned business, and Steve is very proud to have served his country, and really cares for other Vets.
Tim Durnell: These guys do a great job, reasonably priced and very helpful!
Jeremy Fletcher: Incredibly nice and professional!
Olivia Long: They were so kind and helpful, definitely recommend for any carpet needs!
Stan Pochopien: Good place to buy carpeting and floors
EZ Wheeler: Steve and the guys always give us great service at a great value. The installers were in and out in a timely manner, cleaned up their mess and did a good job. The installers arrived on time and then the job in a timely manner. They cleaned up their mess and didn't damage anything.
Jasmine Darco: They do amazing work. Very kind and helpful employees and great prices !
Mark Holst: Wide selection. Great helpful staff. Competitive pricing.
Joe Kessler: Friendly competent sales and service
Christine Potter: Products are fair-ok but they don't care about your schedule. We had a repair installation scheduled for 9am Tuesday. They called mid afternoon on Monday to say that it would be between 11-1 before they came because of other jobs. I rescheduled it because I was waiting for them to come so I could let them in before I left for work. We rescheduled it to a day they could be here at 9. The repairman showed up at 10 not knowing anything about the job. Didn't know he needed tack strips, that the carpet patch we had was running the wrong direction, didn't know any details at all about the job. I called and spoke to the owner who said that the person I originally spoke to about the job had called in sick and no one knew anything about his notes on the job. No communication at all. The repairman had to leave because he didn't have all the materials needed and now I'm looking at having to schedule the repair for a third time.
Nicholas Mason: Great service and the work they did was excellent. I would refer them to anyone looking for new flooring of any kind.
Nic Incremona: Do a great job
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Carpet store
8. City Carpet Outlet - Fort Wayne
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· 87 reviews
6313 Cross Creek Blvd, Fort Wayne, IN 46818
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Flooring store
9. Coleman's Flooring & Blinds - Fort Wayne
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· 74 reviews
9389 N Clinton St, Fort Wayne, IN 46825
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Carpet store
10. All Tile - Carpet Cushions & Supplies - Fort Wayne
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· 33 reviews
1709 Production Rd, Fort Wayne, IN 46808
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