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Cell phone store
1. AT&T Store - Fort Wayne
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· 151 reviews
712 E Coliseum Blvd, Fort Wayne, IN 46805
karli b: If I could give 0 stars I would. I went in to get a new phone, the young man states they have a promotion of $800 off your new iPhone, any condition as long as it turns on and off. Today I walk in to drop the phone off and the lady points out every flaw she can find on the phone and tells me my trade in value won’t be much. She also wrote down the wrong GB for my trade in but not noticed until I got home. Very unprofessional and need to be clear with what you’re selling. Don’t recommend this location, scammed.
Josh Quintana: I had a problem with two of our family’s iPads, and I was pleasantly surprised when the representative, who is named Seth, was able to solve my issue and get both iPads up and running in less than 10 minutes. On top of this, he apologized for the iPads, not working, solved the issue and there was no charge for the service. overall great experience thank you Seth for providing a great experience.
Adrienne Knight: Great service
TRUTH Be Told: Seth was great I was in and out in no time.
Alena Martynyuk: I was paying my bill by Kiosk . Thank you for install Kiosk back .
Nadine Putt: Not happy, no one knows what is going on, everyone gives you a different answer, I do not have what I signed up for, and paying more!
James Murray: Went in the location off of coliseum to see about upgrading my phone.Acted like she didn't have time to listen to what my needs were and what i was looking for in a new phone. Asked me if I had a prepay plan and if I was gonna buy a new phone straight out. I said yes and then she told me to go to Best Buy..lol that's not good business practice shifting a customer to someone else. Been with AT&T probablylonger than she is old. I have always had a prepay account by my own choice. The same # also from the start. Her attitude and demeanor makes me rethink my loyalty to ATT as I'm shopping at BEST BUY... I think corporate would be real happy about this LOL
Hunter Justice: Had some issues with my phone. Walked in to the store and Alexis greeted me. She resolved my issue with in minutes. Super sweet and knows what she’s doing ! 10/10 recommend working with Alexis at this location.
Angie Sturm: I had the BEST EXPERIENCE HERE!! I always avoided getting a new cell phone bc it was overwhelming and people always made me feel stupid. NOT THE CASE HERE! They made me feel appreciated and were real people!!! Thank you for making something I use to avoid for months now a good thing I look forward to! Will recommend to everyone I know THANK YOU!
Kyle Dellinger: Great staff, very friendly and educated on the business. Got exactly what I wanted and was in and out in less than 10 minutes. 10/10
Angela Miller: If I could rate a 0 I would. This has been the absolute worst experience I have ever had with a cell phone company in my life. I ordered phones online and there was a huge problem with that. Reluctantly then I was forced to go into the store to sign up for service. I was there for 4 HOURS. FOUR. HOURS. I. SAT. and waited for phone. Then TYPICALLY a PROFESSIONAL asks all the plan details. I was not asked which plan option I wanted at all. I literally TOLD them I did not want the insurance nor any additional add-ons and all that was STILL added to my bill. Then come to find out that particular woman I worked with had LITERALLY. PUT SOMEONE ON MY PLANS NAME AS "AHOLE" so that when he called anyone thats what came up on thier caller i.d. How anyone in the customer service industry could be SO..ENTIRELY. UNPROFESSIONAL. is just beyond me. FURTHERMORE..then my phone had a problem transferring numbers from our old t-mobile accounts and my mother didn't have service on her phone for 2 days and I couldn't even call her to know that it was a problem and spent at least a total of 4 hours on the phone with customer service the following days trying to get this issue resolved. The transition was absolutely horrible and i HIGHLY reccomend that if you are switching to at&t to not go to this store in particular.
Michael Filosa: Not entirely helpful. Honestly better off doing what you need to online.
Nicole Culbertson: Anthony at the Coliseum store was fantastic!! He got me right in, listened to what I needed and got it 100 percent spot on!! I got a new plan with a new phone, got my work discount !!! I have never had such a great experience at a phone store!!
izabela chociej: Andrew at the Coliseum location I’m Fort Wayne is amazing. If you need anything I would suggest going to this location! Effortless, easy and super helpful visit with getting a new phone! Sooooo appreciated! Thank you!
Tammy Garcia: Andrew at AT&T Spearhead Mobility was amazing. He was very help and patient with my family.
Jesse Garcia: Very helpful and thorough knowledge
Meaghan Caliste: Store manager Andrew was very helpful and nice. He was very understanding when my kid was running around and helped me through everything. Will continue to go to this store for the customer service.
Anton Jamar: Great service and timely
Jerimee Haiman: The wonderful woman who’s name starts with an A (I don’t want to butcher the spelling) went above and beyond for us. She was incredibly friendly, efficient, personable, and handled our two new lines while also helping a family without sacrificing the attention from one or another. She made the entire process as stress-free as possible, and if she isn't a manager, I would love to see her as so the next time we visit. She rocks!
Deven Cobb: I went in this AT&T location with the very complex and somewhat confusing situation Right away I was direct to management like I expected I would be given my situation. The manager was very patient and friendly as well as a Attentive She listened everything I had to say and then based on what I had to say She decided I needed a new SIM card So within minutes my phone was back working again I was able to make calls and left without being charged anything This was my 1st experience at this location and overall it was a good experience much better experience than I had at the corporate store on Jefferson road They could really learn a thing or 2 from her over there. For now on any problems I have or any upgrades I have Will only be done at this store
Joe Burns: Very helpful!! They were so nice!
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Mobile phone repair shop
2. Cell Phone City - Fort Wayne
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· 255 reviews
801 Northcrest Shopping Center, Fort Wayne, IN 46805
ricky jordan: Can't thank you enough. Fixed my screen, fixed other peoples mistakes, fixed my charging input, did it in a timely manner and saved my phone. Learn from my mistake, make Cell Phone City your first call. Plus he is local, not an out of town Corp. If I need any repairs in the future, I will be back.
Benjamin Byerline: Took a iPhone 11 for a new battery and screen. Was told $204. Would be finished in 40 minutes, 4 hours later not done and phone continued to shut on and off. Took phone to a+ computers for a 2nd opinion. This guy destroyed the complete inside.Now I have to sue to have this guy replace the phone he damaged.
Nicholas Price: Thought I would have to buy a new phone after dropping it on the ground. Owner reassured me he could fix it. Done in 25 minutes. Best spot around
Ashley Crawford: Super knowledgeable and accommodating, friendly and beyond helpful!!! Will return for all my repairs and questions!!!
Shaun Springer: Good service, nice people
Herbert Liddell: Excellent work! Very efficient, reliable, and very reasonably priced
Laura Blake Dangler: Service was great and fast. Definitely recommend
Megan Wilson: He fixed my phone twice with a simple trick. Thanks!!
Kevin Zehr: Walked in and someone immediately came out to help me, I gave my phone and said what was wrong and got a price check within the minute I walked in!! Honestly best experience I’ve had at a phone store! Super helpful and very informative!
art tonsing: my old style flip phone froze up-- took it in to these nice people-they showed me how to "fix" in about 15 seconds-wow! "no charge sir" again wow. i can't say enough how nice these people are!
A. M.: Best place for phone repairs in Fort Wayne hands down!!! Had an iPhone 11 screen replaced at the end of May by another place in Fort Wayne. It never fully sat right at the bottom and broke in multiple places from a very minor drop while in a protective case 3 months later. Went in to the original business to see about getting it replaced again. Was quoted $170 and at LEAST 24 hours for repair. That just wasn’t acceptable. Found Cell Phone City from a Google search and walked in on a Friday afternoon a little after 1pm. Had a fully repaired phone by 3pm at a better price. This screen feels much more durable than the last one and is properly seated. The customer service was phenomenal and, while I pray we don’t have any more broken screens, if we do, we will definitely be going back to Cell Phone City!!!
jeri brown: Outstanding service, very professional, great value! Went above and beyond. Will be using for all of my cell phone repair needs!
IDont3venCare _: Had a small issue with my phone and he knew a workaround that I didn’t didn’t ask for payment have also been there before for new screens always quick and priced lower than other places
Anela Kliko: Great service! My phone even got charged after the awesome service. Thank you Cell phone city.
Trent Green: I use Cell Phone City for any and all cell phone needs. Bill is always friendly and helpful. The turnaround time is quick and the prices are fair. I would recommend this place to anyone!
Nikita Cain: Fixed my iPhone 11 Pro Max in 40 mins for $90 cheaper than any competitor! Fast and efficient service!!!
Kathryn Corpe: Positive:Professionalism,ResponsivenessSo happy with customer service.'
jenni vorderman: For years we have been trusting our phones to Cell Phone City. And with six cell phone users, mostly kids, we run into problems often. Service, cost, turn around time and quality are better than any other place we have ever tried in the past. If you are in need of having your cell phone repaired, I cannot recommend Cell Phone City enough!
Dana & Kim Plattner: We had a screen on the blink on an iPhoneXS and went to this place because of the high google review. When I found out it was cash only my concerns went up. We got the new screen for about $170 which seemed high but, hey, we needed it fixed. Shortly after getting it home, the screen starting blacking out at random times. We took it back and were met with resistance and disrespect. We were told this was a different problem and he wasn’t responsible for it. He tried manipulating us and frankly made my wife feel awful. I’m not sure how many of the 5 star ratings are real, but I would never recommend this place. I’m sure the owner is going to reply to this message and say please bring it back in and they will make it right, but don’t believe him. It’s in all the bad reviews.Update 1/7/2022 - the new screen eventually became completely useless and we took it to another competitor called CPR Cell Phone Repair and they replaced the screen again (for about the exact same price) and discovered that the replacement screen was an inferior product. Not only does Cell Phone City have terrible customer service, but they also use inferior products. Don’t let the 4.7 stars fool you! Take your cell phone somewhere else!
Steven Herman: Positive:Professionalism,Quality,Responsiveness,ValueCell Phone City is exactly the type of business we should all want to support. This is a small business which focuses on the needs of their customers. They are very friendly and extremely helpful.
Brian Schackow: Positive:Professionalism,Responsiveness,ValueOnly place I take any of our phones...they are the best. Also super quick and responsive any time we need something fixed.
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Cell phone store
3. Boost Mobile - Fort Wayne
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· 363 reviews
2837 E State Blvd, Fort Wayne, IN 46805
jessica dugger: Joseph was very helpful and nice!! I greatly appreciate him!!
Nathan Williams: He helped me unfreeze my phone and fix my contacts thank you sir!
Valerie johnson: This place is amazing, the gentleman helped me clean my phone and it was fast and he's smart!
greg6833 smith: Just bought a new phone
Puanani Harrington: Very good customer service this location was warm and welcoming will be returning if I have any more problems
John Beck: Collin helped me get my contacts back really fast! Amazing
Mary Benhower: Got new phone from the store. I would recommend this store because people working at stores are super nice
Alison Roser: These Gentlemen Know how to help me all the time. I appreciate them so much.
Annette Marker: Got new phone today. Highly recommend this store
Andrew Morken: Joseph and Collin are very professional. They set me up with a new phone with coupon code from insurance company.
Pat Espinosa: Sweetly done
Christy Myers: Excellent service
John McNulty: Excellent work
afro hammite01: Nice work Joseph
James Muguku: Nice work joseph
Jessica Dunkel: Awesome
Jesse Jackson: Very helpful
Darlene Miller: Excellent employees
Collin Hicks: Nice work
James Garrison: Great customer service. Great staff and affordable phones. I would definitely recommend to anyone looking for a phone or upgrade to come to boost mobile on e. State Street.
kim bradley: Excellent customer service and very helpful with my new phone purchase
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Electronics store
4. CPR Cell Phone Repair Fort Wayne - GTS Repairs - Fort Wayne
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· 400 reviews
427 Coliseum Blvd W, Fort Wayne, IN 46805
4worldlovers: 
CPR technicians are professionally trained to repair the latest Apple iPhone models. From smaller repairs like cracked screens, broken home buttons, muffled audio and broken charging ports to more complex issues such as broken LCDs, water damage, and jailbreaking, CPR Cell Phone Repair can fix your broken iPhone.
At CPR, we fix smartphones of all makes and models including devices by Samsung, Google Pixel, Motorola, BlackBerry, and more. Our technicians are here to save your mobile life when your smartphone has a cracked screen, malfunctioning charging port, water damage, or any issue that prevents you from getting the most out of your device.
At CPR, our technicians are trained to professionally and quickly repair iPads of all generations. Whether you have a broken digitizer, shattered screen, broken microphones or speakers, charging issues or water damage, CPR can repair your iPad.
From laptops to desktops, our experienced technicians are equipped to repair all makes and models of Apple MacBook computers. Whether it’s a small glitch or major issue, CPR is the best in the business when it comes to fast and affordable fixes.
CPR’s expert technicians work on all brands of laptops and PCs including HP, Dell, Compaq, and more. Bring your malfunctioning computer to any of our convenient locations for a free diagnosis and estimate on repairs.
From cracked screens and water damage to broken charging ports and malfunctioning buttons, the technicians at CPR are professionally trained and well-equipped to repair tablets of all makes and models.
At CPR, we have the specialty tools and know-how to handle a multitude of game console repairs. From Xbox’s “Red Ring of Death” to disc drive repair and more, our technicians will have your console ready to game on in no time.
CPR technicians are professionally trained to repair the latest Apple iPhone models. From smaller repairs like cracked screens, broken home buttons, muffled audio and broken charging ports to more complex issues such as broken LCDs, water damage, and jailbreaking, CPR Cell Phone Repair can fix your broken iPhone.
At CPR, we fix smartphones of all makes and models including devices by Samsung, Google Pixel, Motorola, BlackBerry, and more. Our technicians are here to save your mobile life when your smartphone has a cracked screen, malfunctioning charging port, water damage, or any issue that prevents you from getting the most out of your device.
At CPR, our technicians are trained to professionally and quickly repair iPads of all generations. Whether you have a broken digitizer, shattered screen, broken microphones or speakers, charging issues or water damage, CPR can repair your iPad.
From laptops to desktops, our experienced technicians are equipped to repair all makes and models of Apple MacBook computers. Whether it’s a small glitch or major issue, CPR is the best in the business when it comes to fast and affordable fixes.
CPR’s expert technicians work on all brands of laptops and PCs including HP, Dell, Compaq, and more. Bring your malfunctioning computer to any of our convenient locations for a free diagnosis and estimate on repairs.
From cracked screens and water damage to broken charging ports and malfunctioning buttons, the technicians at CPR are professionally trained and well-equipped to repair tablets of all makes and models.
At CPR, we have the specialty tools and know-how to handle a multitude of game console repairs. From Xbox’s “Red Ring of Death” to disc drive repair and more, our technicians will have your console ready to game on in no time.
Angie Hossler: I called to get a quote for a broken screen. I spoke with Rachel, she was very professional, kind and understanding. I dropped my phone off and they called ahead of the scheduled time for pickup. They did a wonderful job and were very reasonably priced compared to other places I called!
Connor Kinnaman: Replaced my cracked, glitchy green screen, on my 5 year old S9 phone. Hopefully it manages to survive at another 5 years, or at least until I want to upgrade. Staff was very kind and helpful!
jim carl: The staff is very knowledgeable and professional.Repair time was exactly as promised.I highly recommend Troy Spath's work - excellent. I am very happy with the results and will not hesitate to go back when the need arises. This is definitely the place to go for cell phone repair.I
tammy lata: Great Sevrice friendly staff, KnowledgeableAnd on time for me to pick up.
Cher Richardson: Customer Service was great. Phone works. Service was done within 24hrs. Highly recommend.
Christine Sweigert: Brought in my iPad for a cracked screen and they had it done in a couple of hours. Looks and works great.
Joshua C: Great work and the best prices around. I cannot recommend them enough if you need cell phone work done!
Nathan Miller: Excellent service! I took a MacBook Pro in for a screen replacement and they were super fast! The computer works great now.
Craig Sikes: Their lifetime guarantee is what I'm seeing as why I will use them again. Nice people. Quick part order. Replaced the charging port on a Galaxy A50, which seems to be an issue with this phone. Also bought òne of their charging cables. Can't go wrong. If it won't charge due to either being an issue, I'm covered. (Cable replacement is $5). I 'm happy. Fast charging connection every time I plug it in.
Laura Wulpi: Cody was very knowledgeable , could answer all my questions. Easy to talk to.
Dillon Hurlbut: Staff was friendly and fast. Shared a couple laughs while they quickly installed a protector. Quick and hassle free interaction.
Grant Bowers: knowledgeable and friendly staff. Great place to go. It sure solved my issue. Thanks!!
Dana Hedrick: CPR Cell Phone Reapir was so nice to work with and made getting my screen fixed easy and stress free! Very fast too which I greatly appreciated, definitely recommend and will use them for any future needs I have!
sherry white: Only had to wait an hour and a half!!
Lance Baughn: Great service, speedy service I brought my son's Xbox One in 5 days before Christmas and they got it fixed the only problem was they got a bad batch of disc readers they ended up putting four disc readers in to finally get a good one. I know he told me this new one was a part of a different batch so I'm pretty confident it should hold if not I know CPR will hold their end of the deal. They were great thank you
Debbie F: Staff should definitely confirm your repair need "diagnosis" with you when they take your phone. Apparently when the T-Mobile guy filled out my repair ticket, he filed "cracked screen" for me, which was incorrect. So I waited 2 hours to have my NOT broken screen replaced, then had to wait another 1 hour to have the new screen removed & the old one put back on so we could file/change the claim to get the SIM card reader repaired. I literally spoke to the woman who checked me in for ~2 minutes about my SIM card NOT being read. When she reported my repair complete, she said she never heard me say anything about the SIM card reader. 🤬🤬 Maybe they could confirm your problem/ need for repair when they check you in, so no one else had to spend 5 hours NOT getting their repair done.
Trista Herndon: From start to finish everyone was helpful and stayed professional. Quick turn around time. I will be going back here for any repairs I may need in the future!
Rachel Griffin: Great customer service- took nephews iPad in to see about getting chapter top out of port. They were going to have to replace but got it out instead: big Dave much appreciation. Thank you!!!
Thomas Roesler: Great service, had my part in stock, was able to drop off near closing and pick up the next day, even though there was some bad weather and the roads weren't great. Good overall experience.
Bill Maynard: Nice people to work with and knowledgeable. Good price . I would recommend this repair shop.
Judy Schroff: Great customer service and friendly staff. Repaired the problem quickly with reasonable pricing.
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Cell phone store
5. AT&T Store - Fort Wayne
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· 234 reviews
6723 W Jefferson Blvd, Fort Wayne, IN 46804
Kathy Stevens: The Jefferson store in , Fort Wayne is the place to go . We have always went to the Warsaw stores and we realize they have lied to us a lot and have taken advantage of us numerous of times . Deb at the Jefferson store worked on our bill at Direct tv got our cost down took care of my I watch and new phone .. I will not go back to the other stores in Warsaw or Elkhart because of the care they gave us !! Thank you all dearly we will be back .. thank you
PAC PAC: Elizabeth Hathaway at the AT&T store at 6723 W Jefferson Blvd, Fort Wayne is amazing! She was so knowledgeable and helpful! She helped us pick a new internet plan that we’ll use in a different state, plus a share plan that was perfect for the two of us. She helped us work thru getting my husbands phone off his company plan, and validated the plan and billing was correct! Thank You Elizabeth!!!
kendyll landis: elizabeth was the best help ever! couldn’t have asked for better service!
Suz Blaugh: Dustin was a real help to me today. Great customer service!
Eve McManama: I already have AT&T service and have been to other AT&T stores but this was by far the best experience I've had at a cell phone store in years!!! Nick helped me add a hotspot to my account and also showed me how to set some things up on my current phone. Everyone in the store was very helpful. I would string recommend them!
Deb Shaw: Nicholas Simmons went beyond the call of duty to make sure our experience was positive! Totally recommend this store!
Hailey Hackworth: I had a great experience at the store on W Jefferson Blvd! I just bought a new iPhone at the AT&T store in Columbia City. They changed my data plan without my consent and did not give me the promotion they promised me. I went to the AT&T store on W Jefferson Blvd and Dawson helped me get it all straightened out! An absolute LIFESAVER!
Philip Dail: Great customer service ! Jefferson corporate store is awesome
renee robinson: Deb was great at helping me choose my phone. Dawson was awesome too!
Maumee Rentals: Great experience
Jesus Hernandez: Upgraded my phone to the newest iPhone. Great experience!
Alejandro Guzman: Very fast customer service
Corine Jones: Elizabeth Hathaway was AWESOME! Had the worse ordeal with ordering online and she fixed it and made it all better. If you ever want service from AT&T go see Elizabeth she will take real good care of you!
Gladys Calderon: Helpful staff!
Byt Bro: Stopped by for an upgrade and was an amazing time, great staff !
Anthony Miller: Nic was very knowledgeable and quick to help me.
Jamie Freeze: Chris and his team were informative, professional, and quick! I would always recommend Chris and his AT&T store.
Doug Morris: I’m approximately a twenty five minute drive from this location, but I will continue to make the trip for any of my account needs. Chris Vogel and the rest of the staff are at the top of the field in customer service, patience, and product knowledge.
Tim Vogel: Great Customer interaction with all the staff members, very clean store!
Nikki Lesley: Scheduled appointment online for Saturday afternoon. We showed up early and were helped by Nic right away. He was very efficient and helpful in our purchase of 3 new phones.
Will R: Not gonna work with att anymore. Make sure they add the next up feature on your bill. They did not when i bought the phone when i said yes when wanted it. Surprised they added the insurance. Dont even bother calling into costomer service over the phone. You'll get the run around. Switching to Verizon ✌️
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Cell phone store
6. AT&T Store - Fort Wayne
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· 173 reviews
4201 Coldwater Rd Ste J03, Fort Wayne, IN 46805
Jessica Woodward: Colten and Bradey were wonderful, knowledgeable and solved all my concerns.
jessica justus: AGM and the general manager were both great! They were fast when trading in our phone.
Omolola hall: I’ve been with AT&T Over two years and I love coming to this store specifically! This is my second time here and 2 months and everyone is the best Brady, Noah & Coltin are the best ever !
Leona Rembert: Brady and team are so lovely and helpful every time I come in they are so friendly and solve all of my problems so quickly and efficiently. Always offering up new deals and products the team seems to work well together to execute greatness, we love to see it.3
Seth Zimmerman: A paragon of cellular customer service.Like many others, I have had terrible luck with phones and even worse luck with cellular providers. The prospect of being forced to cancel my service and buying a new phone was daunting, at first. Thankfully, an AT&T representative was hand picked by god to assist me.Unfortunately my phone was stolen and that began the process of shutting off my service. I came back in person four out of five days, constantly getting bad information from the 611 line. They helped me suspend my service, make me an authorized user, reactivate my service, and purchase a new phone while simultaneously correcting the mistakes of the helpline.I was a basket case and they helped me gather my proverbial eggs and tie a nice little bow on it. It was truly one of the greatest customer service experiences I have ever had and if I ever need anything regarding my phone or service I will be calling them personally.Ask for Noah. Enter bliss.
David Hunt: Very pushy
Nathaniel Grizzle: Went to att to look into adding an iPad to my plan. First day a representative, came up I wanted to see the iPad 12.9 2022. The representative was very transparent and said they did not provide any demo versions of the 12.9 or new Apple Watch and advise to head to Best Buy. I decided to add it to my plan a few days later. I got there and a new rep helped me and due to technical difficulties the new representative was also upfront and transparent with me regarding the technical issues. After a few hours, going back and forth he was very sympathetic and transparent. I can say that all the reps I spoke with were respectful and helpful. I recommend if you got questions or concern. I’d gladly go back to this store.
Cody Jenkins: Great customer service my representative did an amazing job.
Pat Boyd: Noah was great and very quick on getting everything done i appreciate him
Cathy Leasure: Great service very helpful
Jenny Boyd: Great service!! Noah was super helpful and friendly. I would recommend him and the salesmen in this store to everyone!!
Crystal Grate: Noah helped my boyfriend upgrade 5 lines big shot out to Noah for amazing customer service and patience!!
Donyell Smith: Colten and Noah had fantastic service. Attentive to my needs. Makes me happy to be an Att customer!
Sylvie Chrissikos: Everything was very quick and easy! Definitely recommend coming here. Try to get Colten if you can
Judy Haines: Noah was fantastic
Janis Chrissikos: Colton at the Glenbrook Mall store helped my daughter get her first phone Feb 3, 2023. He was friendly and knowledgeable, making sure that we got all the discounts available and that we understood our new service. We were very pleased and would recommend him to everyone. This is the second time Colton has helped me with a phone so I was very happy to see him there when I walked in. He delivered the same great service as before.
jenessa smedley: the gentleman, thom, who helped me was amazing!!i was without my phone for over a week from being stolen and he had me taken care of in 5 minutes. on a super hard week, it was super nice for someone to help me so quickly and be so nice. we need more people in customer service like that! A+!
Tim Wellsand: Nate was excellent at helping us upgrade our phones and service!
Amy Crowley: Staff was really helpful and patient. My phone was not very receptive to getting a new sim.
Brandy First: Tom, Noah, & Brady were AMAZING at their job. They did try to upsell me, but I get it. They were all very helpful, fun to work with, and made the entire experience great!!
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Cell phone store
7. Apex Wireless - Fort Wayne
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· 8 reviews
1104 W State Blvd, Fort Wayne, IN 46808
Sharon Schmucker: The only place for cell phones and home internet in fort wayne indiana locally owned the team is amazing
Melvin Schmucker: If your looking for local cell phone store stop looking and go see the team at apex wireless been using them for years cannot beat there aervice for cell phones and home internet
Mervin Schmucker: Home internet and cello phones this is your place
Anita Schmucker: Great place to buy cell phones and home internet. Customer service is top notch
Carla coleman: Our questions were answered. And our phone needs were met.
Cheryl Sherpinski: I have been doing business with Apex for years, since they were on Coldwater. Great monthly phone rates, great customer service. Local business so yeah, I'm into that. Always try to shop local or regional.
Naomi Lewis: We always get good service at a reasonable price.
Dave Collins: Great local resource! WAY better than dealing with the phone company stores or "Bob" in Bangladesh! Dennis really helped me out! I was getting nowhere trying to migrate from Xfinity wireless to an annual prepaid ATT account on my old iPhone 7+. Dennis explained the best options for me, as well as the pitfalls of annual prepaid plans. He dealt with all the overseas twists and turns of canceling my ATT transfer, then set me up with a monthly Verizon plan. Now I'm dealing with a helpful local business if my needs change! Highly recommended.
John McFann: These folks are the best. I first went to them 10 years ago (or so) to escape Verizon's high rates. They saved me a lot of money at the time. Today I visited them to switch to a provider that would supply voice and text at a reasonable cost and allow me to purchase data as needed over the minuscule monthly amount I currently had. The carrier was picked, but it took a while for the previous carrier to release the line. They sent me home with the instructions to put the new SIM card in when my phone quit working. It finally did and I switched...but the phone showed "no service. Locked SIM card". The were closed at the time but I emailed them and they responded right away. I gave them them my land line number, they called me right back and spent about a half hour with me resolving the problem. If you want customer service, Apex Wireless is the place to go.
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Cell phone store
8. AT&T Store - Fort Wayne
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· 105 reviews
5409 Meijer Dr, Fort Wayne, IN 46835
courtnie coppes: Manager was worthless no help
samuel schwartz: You need a new phone and you’re worried about going to AT&T because it will take awhile or you will get bad service? Worry no more as AT&T on Meijer drive is awesome! Pone takes care of me on every single thing I need no matter how big or small they may be! Tonight he set up 2 new lines for me within 30 mins!Can not recommend this man enough!
Keith Feller: Was quick and attentive with service.
Anna Kyle: Best experience at this store! Helped with my needs and explained all my options. Very friendly and patient.
D B: We visited the Meijer Drive AT&T location to upgrade a phone for my mom, and add a line for an Apple Watch. The two gentlemen were professional and thorough in helping us with our cellular needs. Keep up the great work!
Jaspartap Singh: Nice staff members.He solved my issues.Thank you so much.
Jacob Reinhart: This place is trash. Been an at&t customer for years, was excited when this store opened because it would be the most accessible from my house. 3 times going in and waiting for 45 minute average and all 3 times my problem wasn't resolved and they sent me to another location. Still a fan of the service, but this place is terrible.
AxN ChaoticWolf: They were soliciting in Big Lots in New Haven without permission and made my shopping experience at Big Lots uncomfortable
William Quaintance: Pawn, Aaron, Derek? Were awesome
Teri Duesel: Aaron was Awesome! The staff at AT&T on Meijer Dr off Maysville have always worked wonderfully with me! You guys rock!
Ryan Romich: The employee helping us was all over the place but rarely helping us. We got tired of his constant phone calls and text messages so we ended up walking out. I gave them 2 stars instead of 1 because he said he was sorry but it was a stressful day.
Jared Saylor: Fine job
Cheri Dellinger: Went to the store at Maysville location. Karen and Aaron were fantastic! Had a couple issues I needed help with. Very knowledgeable, patient, kind. Thankful for them and the experience I had! Walked out with an awesome new phone as well!
Linda Zimmerman: Professional, courteous, good experience
Alecia Fahl: Both of the young men was very helpful
angela olvera: Chris was so helpful!
Brian White: Karen the store assistant was helping another customer when I got there and she finished up with the other customer and was extremely nice and helpful. She did an awesome job at helping me out with getting a new phone and plan
Danny Captain: Anthony was extremely helpful getting me setup with a new plan and phone. Thank you!
Amanda Ellison: Very helpful staff
David Phillips: I went into the physical store as directed by at&t customer service to switch out a phone. Anthony was rude, dismissive and condescending. I have been with AT &T for over 20 years. I have never had such terrible service. When asked for a member of management, he was cagey and uncooperative. Anthony should NOT be the public face of this company or any other company.
Enrique Arguello: Simply amazing! Chris was incredibly patient and knowledgeable and went far beyond your typical employee as far as customer support and customer satisfaction goes. The rest of the team were also Amazing! Isaiah, Anthony, and Karen were always great at jumping in with any questions we had. Thank you all for a great experience, definitely 10000 better than the Coliseum store.
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Cell phone store
9. CPR Cell Phone Repair - Still Genius! - Fort Wayne
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· 262 reviews
5215 Illinois Rd #105, Fort Wayne, IN 46804
4worldlovers: 
Genius CPR has refreshed our Fort Wayne, IN location and rebranded as Cell Phone Repair by Assurant. From Huntington to Columbia City, Decatur, Fort Wayne and Northeast Indiana, we have you covered for Computer & Laptop repairs, iPhone repairs, and other device repair.
Genius CPR has refreshed our Fort Wayne, IN location and rebranded as Cell Phone Repair by Assurant. From Huntington to Columbia City, Decatur, Fort Wayne and Northeast Indiana, we have you covered for Computer & Laptop repairs, iPhone repairs, and other device repair.
David Kaiser: Fast friendly service! Said for me to come back in a hr. and even though I was a little early it was fixed and ready to go! Highly recommend!
Bob Bingamon: Excellent, same day service. Very friendly and helpful. Good prices.
Nala 812: DO NOT GO HERE. GO ELSEWHERE.They lie and try to gaslight you. I wouldnt trust them to take care of a fake plant.I took my ipad there because the screen went out over night. They didnt have the the part, said it would be fixed in 5 days for $180 which was fine. I pick it up, the screen is fixed, battery is at 4 percent. I get home, the screen keeps flickering on and off. I tried to charge it, for over an hour and it never charge. I called and ask to bring it back. I was then told that it could be the battery or the port and it would be 150-300 to fix one or both. Something didnt seem right so I asked if they could just refund me for the part that they had put in because it was $80 and i would just accept the $100 service. And just go buy a new ipad, because i barely had the 180, much less another 300, for it to maybe work.I ended up picking it up abd taking it to another store. Where they told me that Genius bent the enclosure from fixing it. And thats why it wasnts working, and there really wasnt any way to fix it.I called Genius to see what they could do about it. I told them what the other shop said.Troy said that they must have bent it, and told me it was Genius because it wasnt bent when they had it. He know who i am, and whos ipad it was and hes the ones who worked on it, and gave it to me and it wasnt bent at all. When i told Troy that i had video, and was watching them the entire time(the other shop). Troy changed his entire tune, and said give me a second to look up your report. It then changed to , oh yes it says right here it was bent. When i asked for an email of the report. He said he couldnt do that.Just save your self the hassle and dont go to them.
Ron Mejia: Never go here.Wife came here with her iPad.The iPad powered but showed a black screen.Got the screen fixed by them. The iPad was bent which caused charging issues and the screen was not even installed correctly. Then they tried to charge my wife more to fix this issue.
Rosemary Saylor: Stopped by because husbands phone was not charging well. Phone had some lint carefully removed and canned air used. Very fast and reasonable. Thanks!
Sheridan Phinezy: Went to take an iPad in to get the screen fixed (2nd time) but they’ve always do an awesome job and the turn around time isn’t long at all. With the weather and what not I really wasn’t expecting my iPad to be fixed by this afternoon.Troy is awesome, he’s the one who fixed my ipad and hopefully does wonders on this switch I’ll be bringing in later.Chester was understanding and thorough with the information given.These guys are my go to and I always recommend them if I have family or friends that are in need of their electronics fixed.
Chris Richardson: This place is a joke they had my phone apart 4 times damaged the battery would not even replace the battery Got two different screens on it and still could not fix it then I took my phone to other place and they said they also damaged the pins inside the phone also I would not go to this place all they will do is brake your phone worse then it was and say they can't do anything
Stephen Shlater Jr.: Thank you CPR for taking care of my screen in a timely and professional way.
Pamela Gerber: Had problems with my phone, they replaced my screen saver and told me to screen shoot if error comes up again
Julie Replogle: After dropping my cell phone causing the screen to be destroyed, I was referred to CPR by 2 people, and I can see why. Troy provided excellent and efficient service.
Jeanene Harris: I was very pleased with this repair shop! Troy was courteous and polite. He answered my questions, explaining so that I understood what he was going to do and the same when I picked up the the iPad. It was done same day which made my day. He also showed me other product in the store that I may have needed. This place was recommended to me and I will recommend it to others😊
John McGauley: These guys are amazing! Brought in an iPhone 12 with a crushed screen. I just assumed it was destroyed, but wanted to at least ask. Troy had it repaired and back in my hands, good as new, so fast I hadn't even made it back to work yet when he called. Looks and works perfectly.
Alisha Furlong: Troy was so pleasant and helpful! He was able to fix my iPhone in less than an hour which was a LIFESAVER for me! Highly recommend their services, I’ll use them again for sure!
Darren Crow: DO NOT GO HERE!!!! Replacement parts are NOT GENIUNE PARTS so they keep alerting you that the replacement part is unknown. THEY DO NOT REPLACE WATER SEALS, YOUR PHONE WILL NO LONGER BE WATERPROOF!!! If anything breaks during the repair it will be claimed as a pre-existing condition. In my case Face ID doesn't work after the repair. I lost over $200 on an iPhone screen repair because now I can't even sell or trade in my phone in good conscience. I've gone back 4-5 times with same issue and I have not once been offered any compensation, refund, or anything for breaking Face ID on my device. They charge within $15 of the price of official Apple repair at Best Buy. They will also NOT tell you any of these things before taking your device for repair. You will be screwed with no recourse if you choose to have your device repaired here. STAY AWAY!UPDATE 10/11/2022 (2 Months later): Response below says to email or call the number. No response received (after emailing/calling) from this company or any effort to remedy this issue other than posting the response below in an attempt to save face in their reviews.
luke hurst: Went in to get the screen replaced because I had cracked the side that morning and when I got the phone back the new screen came back not even on all the way and the end half of the screen completely open. We made the mistake of going back again to get it fixed and the person said “oh the frame was bent so we couldn’t get it on there” which the frame was most definitely not bent before we took It there then after like 10 minutes he comes back with the phone fixed so clearly the frame was not bent if he fixed it. But now my phone has dead screen marks all along the bottom where it was not put in correctly the first time. Very bad experience with this location and will not be coming back anytime soon.
Susan Rice: This company is the best!!!! Another place wanted to replace my iPhone battery by keeping my phone for 24 hours, and telling me to get there when they open to get in line. CPR did the job in 30 minutes while I waited for the same price! I used them 4 years ago to replace a speaker in my phone. Same service — fast, professional, reasonable! I’ll be back!
Emelia Benson: Went in with a water damaged screen and got it replaced for a very reasonable price and in less than an hour. Troy was extremely sociable and very kind and the atmosphere of the store was reassuring! Definitely would go back should i have any issues later!
kaylin burns: my whole screen was busted, they fixed it less than an hour. super great service! will for sure be going back there for future repairs. :)
Schmajor Edd: Great service.
Gary Baumgartner: Finished our repair on time. Very friendly and helpful.
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Cell phone store
10. Cell Tech R E P A I R - Fort Wayne
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· 41 reviews
4201 Coldwater Rd, Fort Wayne, IN 46805
j G: very knowledgable, and helpful.
Pranathi Pranu: Got my iPhone screen fixed here. Very good service!!
Jeremy Chester: Bought a phone here yesterday. Owner was extremely nice and knowledgeable. Very friendly and easy to talk to. Amazing service
Donald Martin: I went in to get the screen replaced on my S20. They didn't have one in stock but ordered one and had me all fixed up by the next afternoon.
Jabreyona Morris: Man was super nice and understanding most definitely will be coming back
Garrick Roemer: Great guy very honest would recommend
MysticBou: ☆
I AM ISAAC ANDERSON !: Good and fast service for affordable prices
Rena' Michelle Coleman: Quick and reasonable priced. Did great screen repair.
Jessie Htoo: Thought my phone wasn’t ever gonna get fixed and thought of getting a new one but he offered to fix it for a cheaper price, had it fixed in 40 minutes good azz new would ,recommend 5/5
Toad McQuade: They did a great job and did it quick
Peter Mambu: Great store and helpful staff. Free 1 year warranty on my screen. Check it out soon.
Nate Zehr: Plain awefull will take your money and run. Just a little piece of advice keep your hand on your wallet when you walk past caz they will have your wallet jis jumpin out u pocket
Matthew Zehr: Very very very very bad!!! Service sucks foreign guys operating the store that you can't even understand!! Bad for business!!
Lexy Ellis: Great service prices experience nice Lil one stop shop free case with phone purchase best selection of used phones around town recommend and will return
DANIEL WEAVER: This is the very best phone cell phone device location that you will ever experience
Zach Harper: Decent service some may be rude
Heather Oti: This guy is the best!
Jen Springer: Great staff. Good prices.
Stacey Campbell: Got what I needed to get. Staff less than friendly.
L W Durril: Offers cell phone repair service 📲Small shop🏆 Knowledgeable staff🔌
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Cell phone store
11. T-Mobile - Fort Wayne
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· 338 reviews
5525 Coldwater Rd F, Fort Wayne, IN 46825
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Cell phone store
12. Wireless Blvd - Fort Wayne
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· 2 reviews
204 E Rudisill Blvd, Fort Wayne, IN 46806
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Cell phone store
13. Metro by T-Mobile - Fort Wayne
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· 70 reviews
1622 N Wells St, Fort Wayne, IN 46808
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Cell phone store
14. T-Mobile - Fort Wayne
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· 132 reviews
4832 Illinois Rd, Fort Wayne, IN 46804
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Cell phone store
15. T-Mobile - Fort Wayne
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· 13 reviews
4201 Coldwater Rd Ste C02, Fort Wayne, IN 46805
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Cell phone store
16. T-Mobile - Fort Wayne
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· 111 reviews
7601 N Southtown Crossing, Fort Wayne, IN 46816
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Cell phone store
17. Verizon Authorized Retailer - Cellular Sales - Fort Wayne
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· 261 reviews
5243 E Dupont Rd, Fort Wayne, IN 46825
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Cell phone store
18. Verizon - Fort Wayne
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· 333 reviews
175 Coliseum Blvd W, Fort Wayne, IN 46805
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Cell phone store
19. TGFMobile - Fort Wayne
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· 15 reviews
3706 Calhoun St, Fort Wayne, IN 46807
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Mobile phone repair shop
20. Wayne PC Tech / Cell Phone Repair Specialists - Fort Wayne
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· 291 reviews
2605 Calhoun St, Fort Wayne, IN 46807
