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1. Chase Bank - Fort Wayne
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· 18 reviews
5944 W Jefferson Blvd, Fort Wayne, IN 46804, United States
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shelbie parish: Ashley Teekaram is an awesome employee! First off she recognized me from the one other time I had been at that bank, which I appreciated. Then, she went above and beyond to make sure she did everything in her power to resolve an issue that she had nothing to do with. I really appreciate the time and effort she took when she didn’t have to. It’s refreshing to see people who care about their job and their customers!
James Dumford: Can't even be bothered to answer the phone during work hours?
Amber Ryle-Hopper (Amberry13): Slow as molasses...
Darby Fleming: Drive thru atm in working order and well lit
M B: Alaina is awesome! Very friendly every time I visit the drive-thru!
Karla Olvera: Chase Bank required me to come back tomorrow because they didn't have the cash for today's withdrawal. The Mgr (Amy) preferred inconveniencing me to come back vs waiving the $8 check fee. Even when I explained the many trips the bank made me make to correct their own mistakes over the past (because they wouldn't correct them via call) wasn't enough of an appeal to keep me as customer.
Claire B: They honestly don’t deserve any stars. Everyone is so rude and they mess up all the time. Ridiculous.
Grant Crawford: I was extremely disappointed to learn that this Chase location does not accept coins unless they are pre-rolled. And they say they do not have a coin counter I find this absolutely ridiculous as they are a bank and paper money isn’t the only form of currency in the United States let alone foreign currency exchanges but that’s besides the point. And for the bank teller I spoke to to say that she didn’t know of any coin counters at any chase locations but not actually look up that information and be able to help me with my request as long time chase customert this was again very disappointing
Pamela Smith: Friendliness of the staff is the only reason they get these stars. The institution gets none. Tellers, don't share these stars!ATM didn't dispense money, but took the money from my account anyway. Went inside Branch, they said the money wasn't put back in my account like it should have been. They told me to call the number on the back of my card.. I went out to the car and did as I was told. I was on hold for 30 min 16 sec when the call was dropped. Frustrated I called again, put on hold. Meanwhile I went into the branch again to see if I could speak with a manager, was told that it wouldn't help and that I could only call to have it resolved. Was on hold again for 45 min and 30 sec before the call was dropped...again.I should not be spending my time over a mistake that was made by the bank/atm. I spent over an hour of my time on the phone, in addition to typing this message to them (and copying it to my this review). Not to mention the frustration that comes along with this. I am the customer. A teller, assistant, or manager should have been on the phone to deal with this, not me. I drove the half hour home with no money in my wallet. After this is cleared up I have to make another trip to town just to get the cash. (Request: Please put in a Chase ATM in Huntington, IN)If I make a mistake in my addition and something bounces in my account I don't expect the bank to spend hours trying to get ahold of me. I know they'll charge me over $30 and call it a win. So I'd like to charge them $30 for the mistake, $20 for the gas and what the heck, I'd like to not pay the $12 monthly maintenance fee. Then I'll consider the issue resolved.OH and also give back the $500 that was taken from my account.Update: Next day, my Saturday. Was on the phone and reached a person after 20 minutes. He basically said I'd have to wait a couple days for MY $500 in case I am a liar. He said that they'd have to send someone out to the ATM and that would take a couple days, when the Teller already said she put a ticket in for the ATM to be looked at.He saw there was an error code on the transaction, two other people in line for the ATM went inside the bank to tell them there was a problem. Seems like someone could have put a note on our accounts at the bank when we went in.Big banks should have a better system than this. No accountability.
Steffi Moore: Never enough staff. The ones that are working are suppppperrrrr slowwwww. Be prepared to wait here for at least 20-40 mins for every visit here. Ive had chase for 8 years and tbh this branch alone makes me want to entirely switch banks!!!
Tim Funk: Great staff, it's a small bank be patient. Clean safe building.
Kasey Abbott: I went to the Jefferson Blvd. location today to open a business account and the staff was very nice and accommodating. I worked with Stephanie, the branch manager, and she gave me great advice on what types of accounts would be best for me. I will definitely go back in the future to them!
Leila Thomas: Went in to DEPOSIT a check and received no assistance due to a huge communication issue and lack of knowledge on their behalf...would not recommend this location!
Lisa R: I’ve been with Chase Bank at Times Corners for many years. The last 2 years the employee turnover is frequent. Branch manager not friendly at all.I was told I need to make appointments. They are just too busy for walk-ins. Time to find a new bank!
Robert Cole: I was told I would have funds available next day. And was also informed that if they couldn’t help me with the issue they would be giving me a call. I will be withdrawing all of my money from chase and getting a new bank. Not happyI called in to talk to someone 16 times today and got no answer from 9am-noon
Allen Shaw: the ATM outside this bank has not worked right for over 3 months, time to change to a different bank.
Mike Cuci: Crappy service
Ashley Beeks: horrible experience!!! I sat in the drive thru of this bank and they had to research my Id online for 20 minutes because it was an Illinois ID. I am so done with Chase. No wonder they took all the arms out of walgreens
Lana Scherer: Friendly staff and competitive services, we have had years of good experience here for both personal and business banking.
Tabatha Thomas: That been my bank since I was 16, IV not had any issue with their tellers. They are always in good spirits and willing to help and explain things.
Jacob Evans: Terrible service. Standard Chase bank employees here with nothing in sight but profits for shareholders.
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2. Chase Bank - Fort Wayne
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· 14 reviews
10120 Coldwater Rd, Fort Wayne, IN 46825
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Kimberlee Uecker: Everyone at this bank goes out of their way to help my 80-yr old dad with complicated transactions. We are so grateful to this branch!
Evan Asper: DO NOT OPEN AN ACCOUNT WITH THIS BANK. THEY NEVER ANSWER THEIR PHONES, YOU CALL THE 800 CHASE # AND THEY CANT EVEN GET AHOLD OF THEM ON MULTIPLE OCCASIONS. WHY LET SOMEONE HOLD YOUR MONEY IF THEY AREN'T WILLING TO HAVE A CONVERSATION?Corporate told me a year ago, they would reach out to them and address this issue. Tried calling them again today, same replay and corporate cant contact them as no one is answering.The corporate representative told me Chase no long has notary services which took me 30 minutes to figure out because of problem above. Then, they transfer me to someone else who says Chase does do notary, it's just specific branches.Greedy bank, don't want to work for you, just want your money.
Olivia Gerardot: ATM is never available
jerry leslie: Great customer service
Jake Worley: Every time I come here the service is always great. The people there are very nice and get the work done fast
Connie Peters: Hours go by. I call from out of town trying to reach my bank with only a recording sending me to an automated number with no one in the service department available at all. This happens
Sydney King: Everyone at this branch is extremely helpful and well versed in what they do. Everyone takes care of their customers with the upmost care! Very happy with every experience I have here.
Angela Gard: Efficient and friendly!
James Sands: The staff is always friend and there to answer any questions you have. I don't go into the bank often but everytime I do everyone is so friendly.
Amber K.: I have no issues with this location... People are fine. Chase it's self isn't the greatest. Steep fees. But generally are good about helping.
Owdren123: Eric, Ryan, and Karen are professional, and extremely patient every time I have a question about my account or need assistance. I am always impressed with their ability to service my needs whatever the circumstance is.
Nicholas: Professional staff, best branch for small business banking!
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3. Chase Bank - Fort Wayne
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· 15 reviews
5745 Falls Dr, Fort Wayne, IN 46804
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Scott Jewett: They have always been helpful and friendly and mostly have low wait times.
Little Bean: Very friendly workers. They greet you when you enter and if there is a wait they ask you if you want any coffee or water. They are very helpful when you meet with a banker and they answer every question you could possibly have. 10/10 service at this location.
Lizzy Puttmann: Last Saturday my boyfriend and I walked in to open a joint checking account. We were told the only banker in that day was completely booked. However, a female employee told me that because I already had an account with them, that I would be able to set up the new one and "pre-authorize" my boyfriend. She said after that he would have 30 days to come into the bank with his ID and he could be added to the account. I set it all up online and spent a half an hour searching for this option. I get fed up, I call chase customer service to see if they can tell me how to do it and they tell me, she basically lied to me and that that has never been an option. So annoying, like, why lie?? Just posting this here in case she's telling other people that. Don't waste your time and just book a meeting with the banker.
Chuck D.: Great service and courtesy.
Nelson M: Landmark reviewIs this a one star bank, I don't think so, but it is definitely not a 5 star experience. Our first visit was on a Thursday night 1 hour prior to closing. The place was super busy and they told me that without an appointment there is no way they could start up a new account that day. I asked about the following two days and they said they did not have any availability either so we went with the following week. When we returned at 4pm on a Tuesday, there was barely anyone there. I did not receive a reminder call about the upcoming visit. The whole experience took 1 hour to set up the checking and savings account. I am impressed by the 600 dollar credit that I can get if I get direct deposit and place at least 15k for 90 days. They did not have any of the free size safety deposit box, but the account manager was nice enough to check down the street and confirm that was available. Overall, I try to limit my bank visits and do most of my banking online. One tip would be to avoid going near closing.
Manohar N. C.: Zero Star if i can give one. I have an account in Chase Bank and i wanted to refer a friend of mine and took him to open a checking account. My friend moved to US couple of month ago and wanted a bank checking account for getting paid from my employer. He was yet getting settled and getting all the required document required. The manager here did not even care to check what kind of document he has. The manager just wanted documents which she knew and never suggested what alternate documents can be produced. Never ever seen such a bank manager in my life. We went straight to PNC bank without an appointment, with whatever document we had that day, and within an hour my friend's account was opened. I will not recommend this branch to anybody.
Tina Boger: I live in FL and do banking at Chase several times a week. I have an account at Chase that is a for C Corp I run. I deposit at least a hundred checks a week with my business name on them. Not the Corp name.This bank would not deposit my check. I had proper ID and have several other accounts at Chase.Doing business elsewhere is being discussed. Ridiculous.
R C: ......."Customer service" in the bank is still substandard , and their still should be some improvement.....I see they got rid of a few useless "employees", However Chase bank needs more improvement, especially with their third world "customer service". (via phone) You are forced to speak with non English speaking people, who do not know how to use a toilet.
Olivia Jimenez: Super friendly and helpful staff, knows me by name and is almost like friends. I prefer to go inside instead of going through drive through because they are so nice.
Chandler Fairfield: The suckers in the bowls on the counter were amazing! 5 stars
Tim M: First, this branch does not have a coin counter. Secondly, I was prevented from making a withdrawl because my license was expired by less than a week. Fortunately, my regular Stellhorn branch is orders of magnitude better. Personally, I will go out of my way to avoid this branch in the future. This review is for this branch only, not Chase as a corporation. Overall Chase gets 5 stars.
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4. Chase Bank - Fort Wayne
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· 19 reviews
6141 N Clinton St, Fort Wayne, IN 46825
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Joshua Cain: Called to inquire about loans and after informing me they didn’t do the type of loan I was asking about the lady said bye and hung up. Didn’t ask if I had other questions, needed anything else or even have a nice day. Never experienced this type of rudeness from a bank before. I’ll be switching to Three Rivers Credit Union after this. They are more for the people there and I should have switched long ago.
Isaiah Sawron: Made a order for a replacement debit card through them because mine was stolen, two weeks have now gone by without my card then I had to pay a 5$ fee for them to reorder and ship a new card out fast, I have autopay bills that need payed and this has caused me late fee’s.
John “Wally”: The people are nice to work with. Lines weren't a problem when I was there. I would use this location.
Merr Games: No ATM to use outside business hours.
Sam Crago: Went in to cash my check and they vailed it where I had to go back to my employer to get issued a new check because I can't cash my check will never bank with chase ever
Carter James: If you call when they open, you can hear them answer, be laughing in the background, and they will hang up. I called back 4 times after that happened today, got nothing. They had just opened too. So unprofessional. The gatekeepers of my money but will do anything they can to not have to interact with people.
Humane Human: I had the best assistance and help that I needed today from Melanie Fullenkamp. I never owned a credit card and was hoping to get the best help that I needed and was looking forward to speaking to a personal banker who would help me understand and answer my questions. She was very professional and helpful.
Cristina Dever: Slowest Chase Bank I have ever been to.
Grinch XIV: They won't let me take my own money and send my payroll check back worst bank
Brock B: I had a very frustrating issue with QuickPay and my account getting locked. I was unable to resolve it over the phone so I stopped in this branch. Tony was extremely responsive and proactive in helping me get the issue resolved. His thoroughness and professionalism were a refreshing contrast from Chase's phone support. Tony is deserving of some recognition!
Elizabeth Swager: Great service. Fast!
- Andrei -: They do not want to work. , Apparently they do not need new customers!
Malorie Howard: Very professional, love Chase bank
JaMeS AuBreY: This is the branch that I do all my banking and it's close to home which makes it convenient plus the staff is friendly. I've been a member of Chase for over 10 years.
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5. Chase Bank - Fort Wayne
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· 14 reviews
204 E Pettit Ave, Fort Wayne, IN 46806
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Gabi: There is literally no building here just an atm at a gas station where did those pictures come from lol
L: I have had the same bank account for 30 years with what is now Chase. During the pandemic, Chase has taken $12 fee out of my account for not having enough funds deposited into my account. They have refunded some fees, but why would they be charging customers during a pandemic??? I have been sick, my household has been struggling, but Chase is just a corporation that doesn’t care about lifelong customers. Chase only cares about making more money for corporate. I originally signed a bank account contract that stated I wouldn’t be charged monthly service fees. Chase can’t find my paperwork and doesn’t care to look for it. I’m canceling my bank account finally. My fiancé will be as well. This is a new era with plenty of new banking companies that do not punish their customers for going through a hard time in life. I will be sure to spread this information to as many of my friends and family members as I can. People are tired of being treated terribly by large corporations like Chase.
Roki Ya: I went to withdraw money but the ladies didn’t give me the full amount of moneys as I ask and left some. And she didn’t even count the cash. So I came back home and count it but some of the cash is left with her. As soon as I noticed that there’s some cash missing, I rush to the bank as soon as I could. When she saw me she didn’t tell me that she has some cash left with her but ask me how can I help you so I told her the money that she gave me is not a full amount that I withdraw than she was like oh yeah I was forgot and didn’t give you the other half. She told me that she thought I was gonna come back and get it or she will put it back to my account. But the cash is with her still. I am Asian so she thought she could try to lie to me.
Jonathan Moore: I have been using Chase bank for years and recommended the bank but not this location. Made an appointment with a banker and had to drive an hour to this location which was the closest. They changed the day and time to a day earlier then canceled at the last minute as I was driving to appointment. Complete waste of time, energy, and gas.
Armando Orozco: Jen was super helpful couldn't have asked for anyone better, had a huge issue and she helped me out without hesitants , thank you so much Jen
Rhonda Englehart: They Never pick up the phone
Alex Linsenmayer: Undoubtedly the worst bank you could choose to do business with. Here’s my timeline:Account opened on Friday. 6.3.2020Large check deposited Friday. 6.3.202010 day hold on check, new account.Monday, still 10 day hold. 9.3.2020Tuesday, account closed, no reason. Took two hours to get money out. 10.3.2020.What a waste of time.
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6. Chase Bank - Fort Wayne
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· 20 reviews
101 E Washington Blvd - Lobby, Fort Wayne, IN 46802
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4worldlovers: 
We're here to help you manage your money today and tomorrow
Choose the checking account that works best for you. See our Chase Total Checkingoffer for new customers. Make purchases with your debit card, and bank from almost anywhere by phone, tablet or computer and 16,000 ATMs and more than 4,700 branches.
It’s never too early to begin saving. Open a savings account or open a Certificate of Deposit (see interest rates) and start saving your money.
Choose from our Chase credit cards to help you buy what you need. Many offer rewards that can be redeemed for cash back, or for rewards at companies like Disney, Marriott, Hyatt, United or Southwest Airlines. We can help you find the credit card that matches your lifestyle. Plus, get your free credit score!
Get a mortgage, low down payment mortgage, jumbo mortgage or refinance your home with Chase. In our Learning Center, you can see today's mortgage rates and calculate what you can afford with our mortgage calculator before applying for a mortgage.
You might be able to use a portion of your home's value to spruce it up or pay other bills with a Home Equity Line of Credit. To find out if you may be eligible for a HELOC, use our HELOC calculator and other resources for a HELOC.
Chase Auto is here to help you get the right car. Apply for auto financing for a new or used car with Chase. Use the payment calculator to estimate monthly payments.
Whether you choose to work with a financial advisor and develop a financial strategy or invest online, J.P. Morgan offers insights, expertise and tools to help you reach your goals. Check here for the latest J.P. Morgan online investing offers, promotions, and coupons.
Investment and insurance products are: • not fdic insured • not insured by any federal government agency • not a deposit or other obligation of, or guaranteed by, jpmorgan chase bank, n.a. or any of its affiliates • subject to investment risks, including possible loss of the principal amount invested
Get more from a personalized relationship with a dedicated banker to help you manage your everyday banking needs and a J.P. Morgan Private Client Advisor who will help develop a personalized investment strategy to meet your evolving needs. Contact your nearest branch and let us help you reach your goals.
Investment and insurance products are: • not a deposit • not fdic insured • not insured by any federal government agency • no bank guarantee • may lose value
With Business Banking, you’ll receive guidance from a team of business professionals who specialize in helping improve cash flow, providing credit solutions, and on managing payroll. Chase also offers online and mobile services, business credit cards, and payment acceptance solutions built specifically for businesses.
Chase Bank serves nearly half of U.S. households with a broad range of products. Chase online lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. To learn more, visit the Banking Education Center. For questions or concerns, please contact Chase customer service or let us know about Chase complaints and feedback.
Chase gives you access to unique sports, entertainment and culinary events through Chase Experiences and our exclusive partnerships such as the US Open, Madison Square Garden and Chase Center.
“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.
Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.
J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
We're here to help you manage your money today and tomorrow
Choose the checking account that works best for you. See our Chase Total Checkingoffer for new customers. Make purchases with your debit card, and bank from almost anywhere by phone, tablet or computer and 16,000 ATMs and more than 4,700 branches.
It’s never too early to begin saving. Open a savings account or open a Certificate of Deposit (see interest rates) and start saving your money.
Choose from our Chase credit cards to help you buy what you need. Many offer rewards that can be redeemed for cash back, or for rewards at companies like Disney, Marriott, Hyatt, United or Southwest Airlines. We can help you find the credit card that matches your lifestyle. Plus, get your free credit score!
Get a mortgage, low down payment mortgage, jumbo mortgage or refinance your home with Chase. In our Learning Center, you can see today's mortgage rates and calculate what you can afford with our mortgage calculator before applying for a mortgage.
You might be able to use a portion of your home's value to spruce it up or pay other bills with a Home Equity Line of Credit. To find out if you may be eligible for a HELOC, use our HELOC calculator and other resources for a HELOC.
Chase Auto is here to help you get the right car. Apply for auto financing for a new or used car with Chase. Use the payment calculator to estimate monthly payments.
Whether you choose to work with a financial advisor and develop a financial strategy or invest online, J.P. Morgan offers insights, expertise and tools to help you reach your goals. Check here for the latest J.P. Morgan online investing offers, promotions, and coupons.
Investment and insurance products are: • not fdic insured • not insured by any federal government agency • not a deposit or other obligation of, or guaranteed by, jpmorgan chase bank, n.a. or any of its affiliates • subject to investment risks, including possible loss of the principal amount invested
Get more from a personalized relationship with a dedicated banker to help you manage your everyday banking needs and a J.P. Morgan Private Client Advisor who will help develop a personalized investment strategy to meet your evolving needs. Contact your nearest branch and let us help you reach your goals.
Investment and insurance products are: • not a deposit • not fdic insured • not insured by any federal government agency • no bank guarantee • may lose value
With Business Banking, you’ll receive guidance from a team of business professionals who specialize in helping improve cash flow, providing credit solutions, and on managing payroll. Chase also offers online and mobile services, business credit cards, and payment acceptance solutions built specifically for businesses.
Chase Bank serves nearly half of U.S. households with a broad range of products. Chase online lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. To learn more, visit the Banking Education Center. For questions or concerns, please contact Chase customer service or let us know about Chase complaints and feedback.
Chase gives you access to unique sports, entertainment and culinary events through Chase Experiences and our exclusive partnerships such as the US Open, Madison Square Garden and Chase Center.
“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.
Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.
J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
Alex Alanis: Thanks to Kamery for helping me in store. She went above and beyond to help me get my bills paid. Thanks again!!
GT Riegling Jr: Drive Thur line is usually short and quick.
Faith Anderson: I LOVE banking here! I have had them for over a year and not a SINGLE issue with anything!
Kenton Ganger: I always get very good personal service when I need it. It has a walk up ATM available 24 hrs a day. Just can't make with draws from it 24 hrs a day.
Andy Kurzen: Chase Bank does not care about Fort Wayne. I've never had an issue with a Chase employee. But they're a giant corporation, and they're much more concerned with profit than customer service or convenience. Choose somewhere else unless you don't mind very limited hours and locations and the complete inability to reach a human over the phone.I just wish it wasn't such a pain to switch banks.
Cindi Baringer: Just making my usual bank deposit. The tellers are always nice and I am always in and out.
Patrick T'Kindt: FIX YOUR BROKEN ATM. IT'S ALWAYS NOT WORKING
Melanie Rice: Oh, my. I only banked with Chase because I was making a cross-country move and needed a bank with locations on each end of my move.What a colossal mistake this was.At this location, I did usually receive courteous service from tellers, which was NOT my experience at other local branches. Read: St Mary's and Washington Square. But that's another story.However, when I went in to close my savings and checking accounts at the downtown branch recently, Michelle, who identified herself as the manager, failed to actually close EITHER account. She did some scribbling on a piece of paper, and came up with a total amount of my funds on deposit in both accounts. She then filled out 2 withdrawal slips that should have equalled my total funds on deposit, and had the teller issue me a cashier's check in the total amount. Or so I thought.I received NO other paperwork stating my accounts were closed - not even withdrawal receipts. I questioned her on this, as I've never closed accounts at any bank ever - where there was no closing paperwork to fill out. But Michelle assured me this was how they did it.So off I went with my cashier's check to deposit at my new bank, thinking my dealing with Chase was done.But nope. Today I received a notice that my account was overdrawn. Account? What account? I just closed those.Now Chase says they have no manager at all at the downtown Fort Wayne branch, and a lead teller has informed me that neither account was properly closed. But that was the good news. The bad news is that Michelle's math was wrong, and they issued me a cashier's check for MORE THAN I HAD ON DEPOSIT! As in $300.00 more. How is that even possible? Shouldn't their system have flagged that?After giving me the cashier's check, I didn't even get receipts for the transaction - which apparently was done in two parts, with withdrawals made from each account.And the story's not over, as I can't even get contact information for an area manager and have nothing but a phone number for a branch whose manager may be taking over the downtown branch.The moral of the story? Just say "NO" to Chase.
Paul Nieto: Everyone there has always been nice to me. They also have 2 ATMs, one inside and another one on the west side. You can also get things notarized there. It is free if you are customer.Once I lost my wallet, and since they knew who I was, since they had seem me there before, they allowed me to take $100 from my checking. This allowed me to pay parking, pay for a new badge, and get things together until my new debit card and credit cart came by mail. It was a HUGE help.Also, if you get an Amazon/Chase credit card, you get 2% back at grocery stores and gas stations, 3% back at amazon or 5% if you are a prime member, and 1% on all else.
Shawn and Melinda Ambrose: Very helpful employees
Michelle Schnotala: Always having issues with their atm's
Attempt to make a podcast: i live in this town so it k to me and this is in the biggest building we have
Sarah Kroemer: Friendly staff, very willing to help!
Dan Hart: Stopped in the Downtown Chase branch to apply for an Ink Preferred Business credit card. Having been a Chase customer for the last few years, this branch has a great personal banking presence as well as a Business Relationship Manager--one you need for Business Banking and wealth management.Bradford Ziebell is the BRM at the downtown branch, and he was quick and proficient in all our dealings in the past and so he was the go-to guy for the ink Preferred. The application process was easy and Bradford facilitated the process by assisting with relevant information and ensuring I had the appropriate documents in order prior to submitting the application.This year, as well as last year, Bradford kept me apprised of the application process, even going so far as to let me know I was approved, right as the Chase corporate e-mailed.I chose Bradford and the downtown Chase branch because they are friendly, go the extra mile and care that I have a good experience as a Chase customer.
Anjelita Heredia: Worst service I've ever had! Went into cash a check and the manager made every excuse why she couldn't cash it. Luckily the Waynedale branch took great care of us and was able to cash my check!
Jess Caplinger: Horrible service
Bret Wilson: The tellers and management have nothing but service in mind. I've never had a less than desirable experience here after 4 years.
M Grey: One of the worst customer service experiences I have ever had was at this location; pushy, sales driven bankers who do not listen. Went into make a simple mortgage payment, walked out signed up for some promotion I had to call in to cancel. If my mortgage hadn’t gone ‘round the wheel of sell offs, I would never bank at Chase.
Tyler Kessler: Closed Saturday?!
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7. Chase Bank - Fort Wayne
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· 16 reviews
6704 E State Blvd, Fort Wayne, IN 46815
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donny dododo: Melissa is so helpful and friendly
D Hilton: Only 1 atm and it is out of order.
Merr Games: No external/interal ATM to use outside business hours
Brandon McCann: Can't get any Chase branch in town to answer the phone. My card won't accept instant deposits for whatever reason and can't get anyone to fix it
Larry Jordan: Been with for 13 years, never had a problem with them... Courteous an kind..
Peter MacDonald: I love my bank! The interior is super fancy and everyone in here treats you like family! I remember getting my first debit card here in 8th grade and the guys setting it up was super friendly and engaging. This has an awesome atmosphere! Also it’s right next to my house so it’s super convenient to head to the atm real quick!
Steve Butler Sr.: We had a financial problem with our son and his wife that live in Orlando FL. We walked in the Georgetown branch late on a Friday evening and needed a whole lot of help to get some money transferred to our son in florida. It was late and close to closing and my wife and I were very upset. A teller by the name of Maria took over and stayed way late to assist us. She was so understanding, compassionate and knowledgeable. Maria went way above and beyond to assist my wife and I and get the money transferred. Maria is a person we will never forget ever. She could teach classes on how to go the extra mile to help a client in distress. God bless you MARIA!
Chadi Braish: I make an effort to go to this location because of how fast they are. I appreciate that. Very friendly staff as well.
Pete Beber: One star based off they couldnt set us up an account yesterday cause they were "too busy". We scheduled an appointment for the next day then at 11 am. Im now sitting here at 11:20. Been here since 1045 and have not even been acknowledged. Two people that walked in around 1030 are now getting helped instead. What a trash location.
Edmund Dunn: I wish more of the Chase banks had stayed open, because this one is so far east.
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8. Chase Bank - Fort Wayne
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· 24 reviews
6225 Stellhorn Rd, Fort Wayne, IN 46815
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ANISH KUMAR: Great customer service!
Katarina Otero: No atm, shorter hours. If you're a normal human being working 9-5 you can't acess your own hard earned money. Just how they want it.
Angie C: Rude. I legitimately got yelled at by an obese lady. I just didn't get why I was charged a fee and I was trying to explain it in 3 different ways how it didn't make sense. Her response was the same and kept repeating it louder and louder each time. Not to mention the teller who I was originally talking to was also speaking at the same time the obese one was. I don't recommend banking here unless you're into being yelled at.
Tim Zink: Good customer service experience on Wednesday, June 29, 2022.
Roman Schlabach: ATM has not been taking deposits for 3 weeks now. Nobody's fixing it.
Adrian Lepper: Dont pick up the phone when you call
Case: They supposedly ordered my high school debit card, and a month later never got it. Went in there and they wouldn't re order it, even when i had chase mobile and ssn
K.P. Perkins: BRAD SAVED THE DAY!! After having a horrible financial week, we were left with 35.00 to our name! Insufficient funds fees that I had no choice but to just accept. On a whim I called to see if there was anything Chase could do to help us out. Less than 30 seconds later REVERSED!! THIS IS WHY CHASE HAS BEEN MY BANK FOR OVER 17 YEARS!! Thank you Brad for helping us, and taking our worries away.. especially during these dark times.
Nicole H.: Tap service is working on ATM finally!
MICHAEL BURTON: My family has been dealing with Mark M.,and Rick G. For a couple of years at this location, and we couldn’t be more pleased. They make banking/investing an easy experience, and couldn’t have been more helpful at the time of my fathers passing.......would recommend either of these gentlemen to anyone needing their expertise !
Josef Holmes-Ploor: Just spent 40 minutes waiting in the drive-thru behind 2 people. I was there to return a money order I ended up not needing, which they wouldn't refund the $5 fee for. Then after driving away realized they didnt give me my debt card back. So I had to drive back and go in anyway. Not even a simple acknowledgement of the inconvenience. We're switching banks. We've been banking with Chase for 13 years, we get no benefits and now we don't even get basic timely service or courtesy.
Charlene: I'm a regular at this location, for business and my personal accounts. The people are always friendly and knowledgeable. Good experiences all around.
Voltron: I went in to get three months of bank statements . I had to listen about the weather and somebody personal life instead of helping customers. I prolly won't come back to this chase bank . If it happens much more I will leave this bank .
Claire Chapin: Need funds right away for traveling overseas. Teller told me there is not enough cash bill at their branch to give me, need to place an order. Promised will call back early next week, didnt hear a thing. Then I called back, teller lied said it was the week after. I am leaving this weekend!. So crazy, a bank branch don't have enough money to give to client while I have enough fund on my account!!!! Is is a bank?!?!!?!?
J Sharpe: They no longer take change! So if you have a coin jar, forget it.
Sarah Franjesevic: I've never had an bad thing to say about this bank. We switched to Chase when we moved to Indiana just over 3 years ago. They were very accommodating and it's never taken us too long to get things done when we've gone in. They've always been very helpful and friendly whenever we needed assistance. They have even gone above and beyond to refund service fees that were mistakes on OUR part. Nothing but good things from us. Although I wish they did have a free checking account without a minimum amount. It would be nice to use one as a learning experience for our children when they are old enough to start saving money in the bank.
A K: Honestly worst bank experience ever.
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9. Chase Bank - Fort Wayne
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· 13 reviews
9105 Lima Rd, Fort Wayne, IN 46818
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Tera Woolley: No tellers or ability to get out specific bills. No drive thru. Do not recommend this place at all.
Robert Motley (RJ): Nothing
Antonio D'Archangel: The atm is the only useful thing here. They don't carry cash inside and have no tellers. This location is almost useless. Just come for the atm not your banking needs.
jacob Schwartz: No drive thru, no tellers. JUST AN ATM.!!!
Think Twice: I’ve been there once, and my experience was ok
Tiffany Strahm: Warning Do Not Use ATM!!!! They took money out of our account and then didn’t give us the cash! At the bottom of the receipt it stated sorry we can’t give cash at this time! Are you kidding me?! Then I call they said I had to make a dispute with my bank that could take up to 7-10 business days! Chase bank SUCKS......quick to take money that isn’t theirs but slow to return it!!!
Sophisticated Mapping: go to 3 rivers instead ok guys.
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10. Chase Bank - Fort Wayne
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· 8 reviews
2601 Lower Huntington Rd, Fort Wayne, IN 46809
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Denise Ritchison: Can't speak to a human!!!!! Seriously!
playlist fave: My husband called to see if he could bring some pennies there to cash them in. He told the lady that they weren't rolled. She said yes, no problem. So he walks over there & is on a walker and some young guy with a nasty attitude tells him that he won't take them because they're not rolled. I don't know if he was on a power trip or everyone needs more training or what the problem is but there is definitely a problem that needs to be fixed here before you make people who are handicapped make a wasted trip for nothing.
Julie Andrews: Nice e experience!
Jenna: Love chase bank and yes you will get 200$ when you open a checking account and setup direct deposit:)
MTO 26IX: Good and quick to the point.
Nope Annotomous: Teller was extremely snobby n rude
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ATM
11. Chase ATM - Fort Wayne
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· 5 reviews
707 Northcrest Shopping Center, Fort Wayne, IN 46805
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ATM
12. Chase ATM - Fort Wayne
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· 1 reviews
204 E Pettit Ave, Fort Wayne, IN 46806
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Mortgage lender
13. Chase Mortgage - Fort Wayne
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· 1 reviews
101 E Washington Blvd, Fort Wayne, IN 46802
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ATM
14. Chase ATM - Fort Wayne
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· 2 reviews
5944 W Jefferson Blvd, Fort Wayne, IN 46804
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ATM
15. Chase ATM - Fort Wayne
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· 2 reviews
6141 N Clinton St, Fort Wayne, IN 46825
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