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1. Better Business Bureau Serving Northern Indiana - Fort Wayne
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· 49 reviews
4011 Parnell Ave, Fort Wayne, IN 46805
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Kelly Meyer: Very prompt at getting issues solved.
Bill Krutul: BBB, ACTED TERRIBALY.sicI CALLED TWICE TO CONFIRM I COULD FILE COMPLAINT ST ANTHONYS HOSPITAL GAVE MY MOM BACK THE WRONG HEARING AID CASE WITH ET HEARING AID GONE.BBB ASAURED US THEY WOULD HANDLE COMPLAINT AND SENT MEFORMS TO FILE OUT FOR MY MOMTHAN SICKLY WE RECIEVED A SIC LETTER BACK THAT THEY DO NOT HANDLE THEESE MATTERS.BBB THAN SENT THIS LETTER TO HOSPITAL.HEY BBB, MY MOMS 90 YEARS OLD.YOU PUT HER NECK ON A CHOPPING BLOCK ANF CUT HER HEAD OFF.KNOW MOM HAS TO PAY $1.550OUT OF POCKET.THANKS BBB,WE ARE KNOW TRAINED DONT CALL BBB.THEY WILL SET YOU UP FOR FAILURE.5 STARS FOR SICKENING UNPROFESSUONAL BEHAVIOR.GOOD JOB!!!!!!!¡!👎👎👎👎👎👎👎🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮
Alison Furge: Every time I call I get a message saying the office is closed. They are open until 4:30pm according to the phone message and the website. I'm calling well before 4:30pm, definitely before 4:00pm.
Kent Brown: The way I and my employees were treated by the BBB of Northeast Indiana is nothing short of atrocious.In 2021, a group of people decided that they would attack one of my small businesses for clout and notoriety. They made multiple threats, including death threats at me, my employees, and even my minor age child. The situation escalated to a place where law enforcement had to be contacted and a watch over my office had to be put in place. Marjorie Stephens, the acting president and CEO, not only protected the people conducting themselves this way, she attempted to dole out "reprimand" to one of my small businesses.I have many recorded calls and emails that substantiate every claim I have made in this review and then some.Why would any small business pay money to be treated this way?
Chad Hunter: The BBB is a great place to find trustworthy, reputable businesses in Northern Indiana. They truly want to help both businesses and consumers. Whenever I need to find a local company I can trust, I go through the BBB.
Rob Livergood: I’m putting this post out here to save all my friends and acquaintances a problem, never ever ever buy anything from Best Buy!!! I have had a horrible experience with an 85 inch Samsung QLED TV that I bought a warranty on that I was told if anything major happened I would have replaced, they have been out here three times and I’m still having problems with my TV I have talked to corporate and I have talked to a local lady who says she’s in charge of geek squad and they refused to back up what the sales person said to me and insist that they have to have the same problem happen three times for me to get a replacement on my TV. I don’t need free stuff but it is the principle of the thing, that I now have a lemon TV that I have to put up with this until I probably ultimately end up having to buy another one which will be from anywhere other than Best Buy
martin diedrich: Couldn't find what I wanted because their system was down.
jewarren warren: Having tried the "box" stores, and tired of hearing why they cannot do what we needed done, Copper Ridge made our project very easy. We needed countertops only, and Copper Ridge was attentive from the outset.Happening during Summer of 2021, not the easiest time to get workmen or product...but our project was delivered in a timely fashion and installed without any incident. Great quality and outstanding workmanship, completed on time.
Christopher Wilson: This business charges for their “accreditation” they are a for profit organization. When I did not respond to a bad review (because it was more complex than an angry customer) as it was a legal issue and I was advised not to. My lawyer asked me to send a letter requesting the customer removed the blatant lies that were posted. I received an email from the BBB director. This email scolded me for not responding to the review. Claiming my tactic of forcing someone to remove their review was unprofessional. The put my business accreditation “under review”. Also demanding to review contracts I have with clients. I have paid them close to $1,000 for their “accreditation”. My response was to stop paying for this advertising membership. For a company claiming to help resolve matters and being a neutral party, it was surprising the kind of email I received. What is not surprising is their fading presence. Maybe they should stop biting the hand that feeds them…. As I seen in other reviews!
Taquilla thomas: The workers there are very nice very respectful and helpful. I would refer them to anyone that needs help or have a problem. Thank you all so much for your time and your help ❤
Greg Lawson: Not sure
Victoria Leyva: Super helpful and knowledgeable people. I have used them several times and I am never disappointed!Glad we have a BBB!
Zachary Sutton: Useless organization. They allow lies and slanderous statements to destroy businesses and livelihoods. Stay away from them at all cost.
Jessamyn Burnett: They gave me the information I needed.
Bruce Tippy: Act like they would rather not have to do anything.
cheryl wyatt: Non working number????
Joe Andrews: Received an offer for a very large amount of money. It seems too good to be true, so I decided to go to the Better Business Bureau to find out if it was legitimate. The young lady listen to my story and then consulted with a couple of other employees. She returned to tell me it was a scam. I thought it was too good to be true and it turned out that way. Thank goodness for the Better Business Bureau to affirm or not confirm a business transaction that could have turned out very costly!. Thank You Better Business Bureau staff and management for your knowledge and experience to help the general public with situations the ordinary consumer is unfamiliar with. Extra kudos for Better Business Bureau and staff!!!
Multi Level: Filed a review of a business and the Better Business Bureau decided I could not file a review because I was not on the phone call when the offending business disrespected my partner(also my wife) and then threatened to file a false BBB report on our business when she said she was going to file a BBB complaint. I thought the BBB was there to protect consumers but apparently they are just there to make money and the only people that pay them money are businesses in order to be accredited.Its a shame that the BBB is just a scam!
William Smith: Very helpful
Eddie Goble: Just look at all the negative reviews! This location can say nothing to refute all of their problems. The Better Business Bureau of Northern Indiana has no integrity. They exist to buddy up with local businesses who pay them to keep their rating high while ignoring complaints from consumers. I disclosed a complaint on a local Fort Wayne scam with concrete evidence and details. The BBB chose to hide my complaint from the public website and refused to give a reason. I wonder how many other complaints against businesses are hidden from the public and not factored into a company's rating.
Svetlana B: Felt discriminated. Never again
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Nursing home
2. Majestic Care of Fort Wayne - Fort Wayne
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· 20 reviews
7519 Winchester Rd, Fort Wayne, IN 46819
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Charlynne Gervais: This is NOT MAJESTIC CARE OF FORT WAYNE.This is a different majestic care.
Hajrudina sakanovic: This horrible place should be given a negative review below zero. But it's not an option unfortunately. This place is dirty, floods inside the room, contains toliets that are clogged, management does nothing about issues like these or issues on lifts being broken. Issues about an individual not getting showers, changed, hygiene, medication. MEDICATIONS ARE LEFT ON THE TABLE. EVEN DOUBLE DOSES! Food was not left in his room, my father was nonverbal and had a brainstroke with right side paralyzed. Nobody pulled him up in bed to reposition him not to slide off the bed. To solve this problem at one point they brought a matress covered in feces that were dried on there. Disgusting place you can't even put to words. If anything can tell u my father was admitted with no one introducing them selves or a care plan meeting. After 5 months of him living there I signed papers for him to live there. My dad had a bad diaper rash that resulted in a fungal infection that was bleeding that was diagnosed in parkview due to thier poor treatment, unorganized staff, unavailability to care for a patient, as well as a lung infection. 4 weeks of trying to have thier "nurse practioner" get time to diagnose my father. He developed things that could have been prevented.
melanie Brunet: I wouldn't even give them one star. This place is dirty, they don't change the residence clothes or give them bedding to sleep on . I was so shocked when I visited and saw the conditions these people were living in. the roof on the outside is also failing apart. Its also a lock down facility , they don't take the people out anywhere and hardly take them outside.
Terri Harris: My sister is there and has been for a few years I’m happy with her care. ‘My sister is a challenge and they call me every uptime there is a issue , no place is perfect . But she is getting the care she needs .
Mrs Lady247: If I could give 0 stars I would. This place has very dim lighting, it's nasty, they do not treat your loved ones with respect. Visitation rules are made by whomever answers the phone. I called to make arrangements (2hr drive) for belongings after the passing of my loved one, D.O.N. Nancy never called me back. Nor was there a call to express condolences.On the day of passing, I was told my loved one was fine, 30 mins later got called to say goodbye. Needless to say, I didnt make it in time. DO NOT SEND YOUR LOVED ONE HERE!!
Willis Cotton: I was here for rehabilitation which was good, the Social Service person and another associate are car sales people telling you stuff to make you feel good and too trust them. The food is served cold and if you are diabetic you will not get enough to eat. Some aides are lazy and will ignor call light average reaction time is 45 minutes. Upper management have no concern what goes on all they are is there salary. The New Haven location should be closed and not have any residents. It's a shame that the VA send veterans there@$200 day to mistreat our veterans is not right.
Judy Whitman: The aids stand around and do nothing. They ignore you at the counter and you have to say "excise me" before the acknowledge you. Very dark in bad depair. Not enough help who cares, everyone hangs out at desk....
Katelyn Gustin: My mother worked here when it was still riverbend as well as my mother in law! My mother and mother in law both tried to help this place and both ended up leaving due to horrible horrible work place! Aides don’t want to work at all just horrid all together!!!
Ronda Smith: Majestic Care formally known as Riverbend.. my son was here and it was an awful awful place.. his upper torso had fallen out of his bed with his legs still in the bed as he was partially paralyzed and no one came in to help him. he had 1000's of tiny ants all over his floor clustered in a corner. I had to take my son to the shower and bathe him because staff was too damn lazy to do it which was a safety liability for me. horrid horrid place. I took my son out AMA. this was in 2014
John Pranger: I give this place no stars!!! Oh read this quickly because they delete any bad reviews! I would not send my dog or worst enemy to this place! They don’t take care of your loved ones. Takes 30min to answer call light. Report them to state! Hope they shut that dump down!
Doris Bontrager: I was at Premier Healthcare for 3 weeks for rehab. My rehab went well and I got to go home. The staff at Premier Healthcare were all very friendly and caring. Everybody there does there best to make sure you are comfortable and taken care of.They have plenty of activities for the residents to help pass the time of day. We got 3 balanced meals daily. A nurse on hand at all times.Physical therapy worked with me daily and I got strong enough to return to my own home. I appreciate everybody at Premier Healthcare and am thankful for all they did for me.
3. North Woods Village at Inverness Lakes - Fort Wayne
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· 24 reviews
8075 Glencarin Blvd, Fort Wayne, IN 46804
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Ahna Fugate: The entire staff is so loving and attentive. I was so unsure about how to handle my Mother's dementia. I will forever be grateful that North Woods Village came into our lives and that they have enhanced our journeys through this phase of life with dignity, love, and endless kindness.It has been just over a year now and I have not a negative thing to say.
Charles Ehinger: My father was at North Woods for 3 months until his passing. The nurses and aides were outstanding in their care and compassion. They were always out among the residents. My father was in hospice for the last month, and North Woods worked seamlessly with hospice to make my father comfortable. And the professional level of their care meant that my family & I didn't have as much to worry about.
Linda Robinson: The staff is so kind and caring. They all truly care about their well-being and making each and every person feel "right at home".
Danny Liechty: I have been to 8 or 9 assisted living/nursing homes is Fort Wayne andNorthwoods is by far the finest place in the city. The director, staff, cooksand facility are absolutely outstanding. If and when i go to a facilityit will be that one. my wife was there for 3 years, and she enjoyed it.DANNY LIECHTY 9208 Aboite Center Road
April Christman: Beautiful community with some great people! Sure to feel at home here!
Kathy Sirocky: This is a very fine place to work - my new boss is a true jewel.
Hannah Hoffman: I attended the Cultivating Self-Compassion and Emotional Well-Being free webinar that the Fort Wayne facility hosted to the public and it was amazing! You can tell that they really care about their residents and also the community as a whole by offering unique opportunities like this.
Ellen Osborn: I’ve attended marketing events hosted by the Fort Wayne facility and it’s always so evident that their passion and focus is providing top notch personalized care for their communities. Keep up the great work.
Jerry Reinking: A wonderful place for your loved one to call home! Every single staff member cares for the residents and takes the time to get to know them and interact with them daily. There are engaging daily activities for everyone, and when visitors were not allowed due to COVID, the staff did one on one activities with each resident to keep their spirits up. If I could give more than 5 stars I definitely would...NWV is simply the best!
vivian priddy: The staff and the facility are the best!
Whitney Kanjala: I have worked with North Woods Village at Inverness Lakes for a few years now and only one statement comes to mind to describe this community: excellence and nothing less. From their office personnel to their skilled nursing personnel their approach to care is unmatched. Everyone there shares a common goal to enrich the lives of those they care for while also keeping them safe. You are greeted upon arrival with a smile by their secretary who is ready to help. The environment is always spotless making you feel like this could be a place you can call home. Anyone considering North Woods Village Inverness Lakes as a place for a loved one just know it is the best decision you can make on their behalf.
Brittany Witte: As a hospice nurse, it is so important to know that my patients are being well cared for between my nursing visits. North Woods Village is a wonderful facility to collaborate care with. I can always trust that my patients are receiving the care that they deserve.
Amanda Pedro: As a local health care provider, I have the opportunity to provide care in many area facilities. I absolutely love being able to co- care for residents at North Woods Village for many reasons including: the aesthetics, the cleanliness, the attention to detail, and most importantly the quality of care these residents receive. From administration down to housekeeping, this facility has high standards and it shows.
annachillxo: This facility is beautiful! The staff are amazingly kind and so easy to work with, specifically Emily Osborn! She is the best to work with and is always so thoughtful and ready to help! I highly recommend this facility! 😊
Victoria Wright: My experience here at North Woods Village working out front as a Concierge has been a positive experience interacting with staff, residents and their families. No two days are alike and I enjoy finding ways to meet the needs of families and their loved ones. It's satisfying to get to know them personally and greet them by name when they come in the door!
Erin Carden: I am honored and privileged to be the Director of Nursing at this facility. I enjoy the close relationships with the employees, residents and their families.
Brian Spears: The nurses and housekeeper truly care for the residents. The building is new and beautiful. They struggle with very high turnover with CNAs and kitchen staff. Sometimes that presents problems.
Melissa Huffman: My son's college wrestling team volunteered here, wondetful staff, residents seemed so happy.
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Nursing home
4. Life Care Center of Fort Wayne - Fort Wayne
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· 23 reviews
1649 Spy Run Ave, Fort Wayne, IN 46805
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Adam Thomas: Pretty horrible experience for my mother so far. The meals are never hot meals as I have been there many times when they are brought in. I wouldn't really even consider it a meal as it's usually a cold sandwich with chips, no real regard for my mother needing a diabetic diet either so we have to have groceries delivered quite often. Something we shouldn't have to do after being charged almost 10k a month! We also recently learned from the nurses that my mother has not been receiving regular showers for a few months now. Very neglectful facility overall! Definitely would not recommend to anyone!
Sandy White: I had the pleasure of visiting life care center of Fort wayne. Visiting a dear friend. I was so impressed by the love and care these residents were receiving. Was very impressed when the director, Holly came by and introduced herself. Keep up the great work. Your kindness and caring hearts will pay you all back ten fold. Would definitely consider life care for any future needs.
Gloria Carper: Visited my Aunt Sandy today and really enjoyed myself with the caring staff and other residents. The staff was great with activities for the residents. They made it fun for them and interacted with each on their own personal level. I'm so glad my aunt has good hard working caring people to take care of her. Thank you all for a great day.
D G: Admin staff is more than helpful and very attentive to family needs. Even if family Dynamics are a bit odd, they are more than willing to try to accommodate and understand everything that is going on. They definitely make you feel human when trying to juggle life in general.
Sabrina Mycroft: Life Care Center Amazing People Friendly helpful I came in barely doing my own care now I am doing some stuff for myself. I would highly recommend Life Care Center to Anyone, All the Staff from nurses to. The Therapy Office staff are great .
Alec Burton: Respectful staff, patient centered care, great environment!
Pamela Krotzer: Life Care Rocks. We have the best staff and residents. Management is awesome. They truly care about our residents. We are passionate about their well-being.
Johnnie Clemons: My experience with Life Care Center of Fort Wayne was very great. Walking into the building everyone was friendly and all smiles. They helped me in best way possible
Larry Krotzer: I have visited a loved one here. I had a very positive experience. Very helpful staff and other residents.
Judy Luthy: The crafts were varied and fun. Recommend for everyone
colton gentry: Glad to be back at lifecare volunteering again. Nice to see some previous and new residents and staff
Mark Burton: Friendly staff and uplifting atmosphere.Very helpful in answering questions. A feeling of outstanding service from the moment you arrive.
Theresa Maley: Great physical therapy.
David Oviatt: Went in for an interview that they asked for. Had 2 emails that stated they looked at my resume. After I got there was told I didn't have enough experience and basically I had to tell them that I wanted to still do the interview just to ask them why I had been asked out. Was not given the same experience as the other people you requested to interview. Here is a small idea if you said you looked at a resume maybe you should, instead of having someone come out and waste their time and money
April Jones: Life Care Center is a great atmosphere to be in. Their administrative team really makes sure their residents are cared for. I have been here several times, it is clean and welcoming.
Jenny Sanderfield: I have favorite aids, who care for me. I enjoy friendships. I also have 4 nurses who provide excellent care. My experience is ok.
Patricia McKenzie: I have been at Life Care center for rehab 2 times. The therapy department is fabulous. Fellow residents are very nice. I enjoy the activities also. Good experience overall.
Debbie Tyler: Very clean facility. Super kind & friendly staff.Accommodating & helpful. Smaller facility.I’m told that the food is good.This is a great place!
E'Lise Borden: I greatly appreciate the TLC that Life Care provides for my Mom!! Thanks to all of you!! 🙂🙂
Suku-Chan (LeiLei): I see they got people from Management on here lying. I didn't come on here to slander the place even though I have seen and heard enough for a state to get involved. But to sum it all up a change needs to happen. Your staff will only be as good as management it's only going to get worse over there. I was there 4 years. And I appreciate the experience I gained during my time there but corporate needs to throw the whole management team away and start over it's toxic. And the only people who are suffering are the residents.
April Christman: They really care about their residents! Management has the best interest of the residents. The activity director is amazing and makes sure the residents enjoy their days! She is great at putting a smile on all of their faces!
