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1. America's Best Contacts & Eyeglasses - Fort Wayne
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· 122 reviews
10021 Lima Rd, Fort Wayne, IN 46818
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Salena Golden: Highly disappointed I have been a customer here for over 10-15 yrs my experience yesterday was nothing short of disgusted! The doctor didn't test the contacts in my eyes before check out. Walked me up front and mind you I cannot see I drove up there with no glasses or contacts in my eyes and these people want to check me out and pay and I still cannot see. I literally had to ask for my trials the girl was so rude! That after 10 plus yrs of my loyalty as a customer they lost my business yesterday.
Addison Barrett: Mason did an amazing job helping me pick out frames and figuring out what would work best for me! He has great customer skills and was very welcoming and kind!
Kathyrn Peters: Mason was the young man who took care of my needs. He was professional and seemed to genuinely have my best interest at heart. I appreciated that he took the time to make sure my glasses had everything I wanted and needed..He has good customer skills.
Patti Gump: Very good expo and was very satisfied. Nathan was very polite and very nice to work with.
Michele Geiger: America's Best on Lima Road was an amazing experience for my husband and I. It was our first time there and we were greeted with a smile. They are well organized and the appointment was completed in a timely manner. I would like to give a special thank you to Mason for taking the time to get us the best deals possible. He spent a lot of time with us and made sure we were completely satisfied before we left. I would recommend America's Best on Lima Road to anyone looking for great customer service and Vision Care.
Gracie Gilbert: Our experience was awesome! The doctor was very good. She really knew her stuff! And our salesperson, Mason, was amazing! He made the experience very easy, fun, and stress free from picking out lenses to picking out plans. He was very nice, ask for him if you go it’s worth it!
Earl Michaels: I had an eye exam today and the office was very busy this afternoon. Alysa, conducted a pre eye exam and Dr.Tram completed my exam both were very professional and pleasant explaining each step of the process. I also met with Carin, she was great assisting me with options regarding my glasses, pay options, and the transition glasses process.I know there were other staff members doing a great job as well today so, too all great job and thanks again!
Roger Urick: Arleth was great to work with. Very helpful!
Taraka Campbell: Mason was very kind and tried to give us the best deals we possibly could get. Very outgoing to talk to great guy !
Kelli Richards: WOW! After just three months, the finish has worn off of the frames for the glasses that I purchased from America's Best. Upon calling the store, I was informed that they would do nothing, as I had not purchased a warranty. Seriously, a $300 pair of glasses is only supposed to last for three months?! NEVER AGAIN!
cyndi mcnutt: Mason was very helpful.. great experience.
Lugo: Arleth is amazing highly professional worker great experience
dayana ruballos: Arleth was amazing great experience super friendly.
Amber Afarin: I do not even know how this place has a 3.4 star rating...If I could I would give it 0 stars.The exam was so basic that I could have done it myself at home (such as "what's the smallest line I could read", "what number(s) do I see in the colors"). I spent more time waiting for my scheduled exam then the actual exam took, and the bigger irony was that not only did the "tech", if you could call her that, do more than the actual optometrist, but she even said she was new and didn't know what and how to do everything which I am guessing why the exam was ridiculously basic. Furthermore, the whole time I was there the optometrist and rest of the staff was more concerned with trying to sell me "packages", additional exams (one of which was a glaucoma screening which should have been included in the exam I was there to get since it was covered under my insurance), and other products I did not even need (like the optometrist telling me I need to get glasses with bifocals with UV protection and finding out from gal checking me out that I did not need prescription glasses and could use reading glasses as necessary, So basically, not only was it a complete waste of time, but I ended getting screwed by these people since they did not perform the full eye exam that my insurance covers but the worst is that my insurance will only pay for one vision exam per year....so it will won't be until October 18, 2023 before I can get a real eye exam by a professional optometrist who is not looking just to see how much they can con me into getting un-necessary packages, additional exams, or products I don't need or should be included to begin with.
Paul Goodridge: Dr was great! When I went in to pick up my glasses was a different story. Mgr. was short and ready to leave or something. I then was told that I have a $40 something balance after I paid for my glasses in full at the time of my exam. Caught me off guard and actually was very embarrassed and humiliated in front of other patrons and employees. Mgr ended up agreeing to let me just pay the balance next week when I get paid. I will find my receipt and this will be continued. This could/should have been handled differently.
Mary Deaver: The General Manager (Josh) is highly professional. We had an extremely difficult situation and his efficiency not only made the situation feel manageable, but also made us feel well taken care of. The customer service in my opinion cannot be matched. My family drives and hour to work with this staff and will continue to do so for all of our eye care needs. Thank you Josh and all of the Lima Rd staff!From the Deaver Family
Very Sus: Customer service just plain sucks at this location! After calling for an appointment was told that they are booked and can’t make any appointments. No help with getting any replacement contacts. Just told to find another place! Apparently you don’t want any remaining patients for your new doctor!
James Shirks: Very helpful and friendly!
Chelsea Yoder: Only reason for the 5 star review is because of Katelyn. I took my daughters 2 pairs in to get the warranty before it expired the First Lady I dealt with kept arguing the glasses I had where from a long time ago mind you my daughters vision only got worse from 2019 to her last check up in 2021 she acted like she couldn’t help me and a guy in there was rude as well till Katelyn and another nice lady fixed the problem and actually listened to me and fixed the problem I can’t thank those girls enough!!
Liz Coyle: Nathen was good
christian hall: Staff were super nice and had a very good experience. I was got great help in picking out glasses that worked well for me. Would 100% recommend!
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2. EyeCare Express - Fort Wayne
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· 154 reviews
700 E Coliseum Blvd, Fort Wayne, IN 46805
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4worldlovers: The EyeCare Express Fort Wayne location is an Indiana Medicaid provider. New patients can call to set up a Monday visit by dialing (260) 482-2020.
Today at EyeCare Express where you can get an eye exam
Today at EyeCare Express where you can get an eye exam
Marvin: Great job cost as expected
Vicki Tatman: EyeCare Express has the BEST customer service and AMAZING prices
Diandra Bruen: Dr. Baird was awesome! He explained details of my eye sight that was never disclosed before. The staff was friendly and I was able to get in and out fairly quickly.
Amy Tatman: Always professional service and friendly folks....price is spot on
Katy Ruiz: Just don’t go here. I’ve had bad customer service but this one is whole new bad. Just don’t go here.Update:Got a copy of my families prescriptions & tried to place an order elsewhere. EyeCare Express rejected the prescriptions they wrote us saying they were invalid!Save yourself the headaches & frustration and don’t go here. Wish I could give a 0 stars rating.
Londa Walda: The staff was wondering, I'm giving it 3 stars because it says same day pickup so I went in the morning to make sure I would get them back the same day !! But after my eyes exam and picking out my glasses they tells me it's going to take a week to get them back 🤦🏿 not happy at all !!
Melissa Bridges: My experience was horrible. I never got my script for my contacts. They told me I couldn’t get my prescription until the doctor finalized it and I try the trial contacts. No one called me to let me know the contacts came in. Ok fine, I called to check the status. On my way to work I stopped to try to get things finalized. They had no doctor in. Their professionalism is clearly not within those employees. I didn’t have this problem in the past. I will not return.
danny mccue: always satisfied with the service
Ashley The action: Horrible horrible horrible I would not recommend…. This is the worst office in history the staff is unprofessional to say the least I am sure no one has ever worked in a professional environment. Stay away from this place I have been waiting for over a month for contacts that were never ordered by this office. Save your time and money and go somewhere else. I knew there was a reason I was able to get a same day appointment. What a horrible experience
Mystie Dollarhite: They have the worst ethical standards . I ordered sunglasses and a regular pair of glasses. When receiving my sunglasses, they were the wrong tint. They attempted to fix them but I when I got them back, they were completely messed up.My regular pair of glasses, when receiving them the lady pulled the side part off. She took them to the back to have someone help her fix it. When she brought them back, everything was fine so I thought they were actually fixed. About a month later the side broke again. It looked just like when I picked them up. Frustrated still because of the sunglasses I never took them back in.. I had my old pair that I just have been wearing.I decided to take them back since my daughter needed glasses & I was already going in. The lady informed me that the hinge is completely broken and so they where unable to be fixed. But why I was given a pair that were broken and they pretended to fix when I paid almost 400$!Apparently, I didn’t even have a warranty, even though I was told if anything happened I could bring them back to get them fixed. So there was nothing they could do except to see if there was a pair that my lenses could fit and I could purchase those… I think NOT.Worst possible eye place AND no, I did not end up getting my daughter glasses from here either. I will take my business somewhere with better morals.
Mr. RN4L HaterBaiter: Worst place to go.
Amy Martin: When I booked the appointment I saw they only had a 3.4 star rating.I decided to give them a chance; I assumed that my experience would be fine, but I was wrong.Their customer service is awful. They did not smile, make eye contact, or show any interest in me. I was a new customer, but received no welcome.I felt like a bother the entire time I was there. Staff at the front desk seemed stressed, disorganized, and in a hurry.I also waited 10-15 minutes for the eye doctor to see me, and another 15 for the perscription to be written.On the positive side, I received a correct contact lens perscription and free pair of contacts for $89.Overall, I give them 2 stars and will not be going back.
Paula Bogle: Never again will I use this company. "Express" is a joke! I was told next day glasses, ordered 10/5. Not the next day because I wanted anti glare coating. It would be 2wks, called on 10/14, lens were never sent out. I got a call on 10/25 my lens were damaged by the remodeling in building, would be 2-3 more days. Called today 10/27 and now the lens "don't pass inspection" and it will be another week! Never again..
Matthew Ragatz: 100% Cheap corporate schlock…unless you’re absolutely desperate go somewhere else
T T: This place is out of my list now they don’t care ..they do false advertising and you are stuck with them. They will not care if your glasses are on time or if your glasses even you can see after you get themThis store should be closed now And I’m going to report for them for sureFor false advertising.VERY DISAPPOINTED
Rozalynn Brogan: you call and it just rings and rings and rings they don't know how to answer the phone apparently
Cora Perkins: Nice people, nice Dr, that listens to any concerns you may have.
Joanna Yeager: Probably the grumpiest, least talkative, unfriendly optometrist I’ve ever encountered. Everyone else was very friendly and easy to talk to.
Joe DeFord: They were very friendly and helpful. I recommend them to everyone.
Sandra Black: Great EyeCare no complaints at all and will tell family and friends.
Monte Southward: I have been getting glasses here for 20 years. Have never had a problem. This time I experienced very bad problems. When I received my glasses I had a hard time seeing with them. I returned and complained. They said oh just wait a while and get used to them. Well I knew that was just an excuse to kick the can down the road. After waiting a while I returned complaining I can't see properly. So they sent my glasses in to get different lens, as I think they were having issues with their lens company. After getting back my glasses, the problem still existed. At this time the manager said I probably have cataracts. Another excuse to kick the can down the road. Seems they have many excuses here for all situations. And they would not take care of the glasses until I had cataract surgery. I then went to a Big Box store and purchased reading glasses. Guess what. That healed the cataracts. Amazing!! No surgery. So customers beware. I have seen many more reported of similar problems. Must be a lot of folks with cataract issues. Looks as if I will need an attorney if I want to be able to see properly. I will not be going back to Eye Care Express.
3. Stanton Optical - Fort Wayne
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· 435 reviews
409 E Coliseum Blvd, Fort Wayne, IN 46805
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Kahlia Reeder: Very helpful and positive experience
Chuckums: Friendly staff. Fast and courteous service. Knowledgeable and very affordable
Jeffrey Hecke: Either slow or busy. Friendly caring staff.
Shaun Wallace: Doctor and all other staff give amazing service!
Michael: Friendly knowledgable staff. Very quick process from in to out. I would recommend stanton optical to anyone.
Sean Goddard NP: I have to tell you as a provider I am very disappointed. I scheduled an eye exam and no one advised me I would not actually see a Doctor. Someone digitally signed off on my script. I had to order glasses from a third party as they did not have big enough ones for me. Once they arrived I could not see more than three feet in front of me. I called customer service which ended up being a bunch of folks who could not speak english well. I finally drove into the store. While the young lady there was very nice and helpful she advised me I could come in the next day as a Doctor comes every two weeks. As soon as I walked in with him he said "you know you need bifocals right". I advised something must be wrong but if he knew this before seeing me why did this not get ordered in the first place. After sitting me down and checking the results he said "you are old" you will need to come in every two years to be checked "because you are old". We ordered new replacement lenses and they advised me it would be back within two weeks "but probably sooner. This was 2/18/23. As of today the order status says one pair is delayed and will be ready 3/22. However this is the forth ready date. The second pair says 3/28. I originally got my eye exam in December. I should not have to go four plus months at this rate without my glasses. When I called the store after strongly with customer service that I needed to talk to the local store to get an answer, they advised me that they switched labs and have been having all kinds of issues. So it would appear they subcontract the work out. I can say I will never refer a client to this store.
Julian Brower-Bailer: They were fast and friendly. That was the only time I had the Doctor actually talk to me.
Anna Nahrwold: Literally the WORST place I guess I could’ve chosen to go. Struggled with insurance for like an hour while there was another person having the same problem because they have to have your login information for your insurance for some reason? I feel like that’s illegal. And then the doctor rushes everyone through so quick there’s no way he’s doing his job right. My frames are okay I guess but the contacts I got? I was told I paid for A YEAR of contacts and received 6 months of contacts I can’t even see out of. Waste of money. 0/10. Should’ve just tried to find somewhere else that accepted my vision insurance. OH AND I had to go into the store about 5 times before I actually got the HALF of the contacts I was SUPPOSED to receive! NEVER GOING BACK!
Alejandro Leon: I had a great experience. Staff was very friendly and professional. I feel I got a good deal for my contacts. I rather deal with a human being instead of trying to order them online. I’ll definitely be back.
Ron Rivas: Took a friend to get an eye exam and she wasn't able to speak english. Thankfully there was a nice pretty lady who i wasn't expecting to know spanish and she did! Her spanish was really good. Thank you to whoever you were and my friend was able to help her and set an appointment.
Della Maier: Dr. very impatient does not work with you its a push in push out kinda place wasted my drive time to come hereDon't waste your time!
Jamie Andorfer: I had an appointment for 3 of my young kids. They were so helpful, not only in making sure they were all scheduled at the same time, but helping me get them where they needed to go. The doctor was so nice and very patient. They all needed glasses and the cost was so affordable! I highly recommend Stanton!
richard free: Friendly and quick
Ben Haney: Outdated equipment they can't tell you if you have cataracts or any other disorder in your eye. Dont waist your time .
Harry Drake: They have gone above and beyond every time my wife and I have to get glasses. They always make sure to cross every T and dot every I to make sure that we got the maximum discount. They always make sure that we were taking care of. We love your glasses, and that we were satisfied with.
Jessica Sark: I only go to Stanton. Nowhere else. Not only because of the amazing people here but because they actually care. They take thier time to actually listen to you and never push you to buy anything you don't want. I am always welcomed when I walk in by multiple different people. Don't go anywhere else!! They are great here.
Lisa Drake: Of all the years that we have been with Stanton Optical we have had a couple of bad experiences. With this experience, though it was actually the opposite, which was very relieving. They listen to our situation. They understood our limitations, as well as what we could afford. it went above and beyond to make sure that I got what I needed. thank you stay safe
J Mc: Always caring and helpful. They work to make sure my new glasses fit correctly!
Cherri Odom: According to the young manager on staff, 1/23/23 around 3pm, sunglasses only last 2yrs, preposterous. The same person was not helpful in ANY WAY every instance was an argument with no solution on her end and attitude until I left...her closing remarks "Good luck with that". I don't need luck just assistance which she had none to give. Stanton needs to send in random customers so they can see the terrible service given. No options, no "let me figure out what we can do" just "we dont have those..we cant do that...you need an appointment". Go literally anywhere else than this place.
Just Peachy: Thank you Mariah for being such a huge help, your customer service skills are outstanding and my son and I both left feeling content with our purchase.
Augustine Ostman: To sum this up, such a bad taste in my mouth from this place. From the first time walking in to just having to repair my glasses. I bought glasses under the assumption that it would be "same day" as they had advertised on the website and in newspaper ads, for their 2 glasses deal. I went in, got my free (rushed) exam, and was told after I paid to come back in 10 - 14 days, instead of the same day I was promised.Months later, I had an accident with my frame. Every other glasses place nearby and in town do free repairs, I was even offered a free repair by a company I didn't even purchase from. Yet even with the "1 Year Frame Warranty" my glasses cost 25% of the total cost to even repair my frames.Friendly service by everyone up front, but I would highly recommend elsewhere for frames. I can't say anything about their contact services though.
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4. Eyeglass World - Fort Wayne
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· 453 reviews
333 E Coliseum Blvd, Fort Wayne, IN 46805
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Khaury Carteaux: Always amazing service and great people!!!
Scott Carteaux: Amazing people and always great service !!
Keaton Honaker: Had an amazing experience with Dr. Syed! His energy made my whole day and he had me in and out super fast. Never been happier with my experience at the eye doctor!
Maddy Wolford: Rick has been awesome both times I’ve been in to get glasses and then have them repaired. I appreciate the speedy, personable service!
Shawn Epp: The general manager Ricky Floyd addressed my needs very quickly, and was very respectful with my glasses, and me. He also went out of his way to help an older customer in the door. Outstanding gentleman!
Lisa McKinney Karamol: Rick was absolutely amazing, very patient and understanding with my situation!
Riley Teetsel: Rick is amazing as always. Hun and his team make you feel welcome from the moment you walk in the door. I needed new contact and they had them right there at the store, which was great!
Alicia Jones: This store was awesome! Great prices, glasses were ready same day, large selection, and great staff! Highly recommend!
Steve Herrick: I can’t remember the name of the gal that helped me. I think her name was Angie. She was extremely nice and knowledgeable and help me get what I needed.
vanity grant: Great staffing n help me save money 👍🏽👍🏽
Kaydi Shepherd: Took my entire family. Used my insurance they said one of my kids weren't covered. Her name is on the card itself charged us full price for her. Called my benefits she is covered. Tried calling back and asking them to rerun it bc she should have been covered. Was told 4 different times they would call me back never do. Will not ever use them again or send anyone their way..
Claudia Childers: Great, quick service!! Very helpful and friendly :)
Richard Griffith 921: Told me my glasses would be ready in 1 day and they would call me when I could pick them up. Never got a call. Called them three days later they told me they were ready and I could get them. Showed up and couldn't get them. Still no glasses
Larry Wellman: Great and friendly service.
Jan: I ordered my glasses Dec 28, 2022. It is now March 3, 2023, and STILL no glasses. The may do great if you have a simple prescription, but if your is complicated, go somewhere else. This is now the second time I've waited 8 weeks or more for my glasses. Never again.
Maria Carlisle: I've been a long time customer of this location. I've always received great service and exceptional consideration. Summer and Rick the managers there, really aim to please the customer therefore; keep coming back for my glasses needs!!!
Matthew Lovato: Very helpful, received a call ahead of time to let me know that I could come in early for my appointment all my questions were answered
Libby Battershell: I visited using my formal name, Elizabeth, but I had a very friendly and casual experience at Eyeglass World. Ricky was so nice and honest and kept checking on me in a way that made me feel supported and not rushed. My glasses are my favorite I've ever had so far, Thank you Ricky!!
Lashonda Whitfield: Rick was amazing! He took great care of my family and I. Dr Syd was so personable and explained every aspect with thoroughness and care. Great location!
Erica Smith: Great customer service and very friendly people! Treated like family by the doctor and Especially the general manager Rick!!! Hands down the best experience I have had in so long. Keep up the amazing job
Tyler Smith: Great customer service and very friendly people! Treated like family by the doctor and Especially the general manager!!!
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5. America's Best Contacts & Eyeglasses - Fort Wayne
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· 11 reviews
1722 Apple Glen Blvd, Fort Wayne, IN 46804
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Ann VanRyn: Kendra was ABSOLUTELY AMAZING!!!
Donna Detweiler: Kaitlynn and MaKenzie did a fantastic job helping me choose and order my new glasses. Great customer service! They took a lot of the stress out of it with their patience as I looked, helpful input, and competence all around.
Cee Cee J: Kendra was knowledgeable and patient!
Tierney Scantlin: I have been so pleased and impressed with the 3 pairs of glasses we've purchased recently at this Jefferson Point location. MaKinzie was so kind & knowledgeable in helping me select & order. And Ryan, the manager, made sure they fit well & was so nice when I picked them up. This is definitely the best place I've experienced in many years of buying glasses.
Mary Winans: Makenzie was super helpful! She cleaned and adjusted my glasses so they fit perfectly on my head again! She was very friendly and professional, I highly recommend this location! I will be back to buy glasses in the future for sure.
Carrie Wilson: Ryan and MacKenzie were very helpful. I was quoted $863. At another eyeglass place.. And they got me down to under 200!! Amazing customer service !! THANK YOU 😊
Jaanei Murphy: Without having to go through any trouble of fixing my screws and arms on my glasses, Victoria and Makayla were able to fix them in no time! Fantastic service, highly recommended!
Ashley Antrobus: Absolutely amazed with this office, and the lovely, so very helpful staff!! We went in, was immediately welcomed, and immediately comfortable. The staff went above and beyond to distract, and keep my ASD daughter entertained while we were frame fitting. They would get 10 stars if i was capable of providing them with 10. Definitely will recommend, and return!
John Wyatt: Quick and professional, I’ll be back!
Julie Stine: I had an amazing experience finding glasses with the nice, caring staff!
Jerry Stine: Very nice and helpful staff!
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6. Heartland Vision - Fort Wayne
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· 51 reviews
3972 W Jefferson Blvd, Fort Wayne, IN 46804
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Ronald Blum: I was able to see Allison, the very professional and attentive optician, that welcomed me and showed me to the doctor. She helped me pick out the perfect glasses after my results came back with a need for a prescription. The entire staff was polite, friendly, and very professional. I will continue to go to Heartland for any of my vision needs. Thank you Allison and company!
Sheila Wade: The BEST experience with Hannah, Tori, Meghan, and the Doctor, Cain, we’re all absolutely amazing!!! I will never go anywhere else!! All so friendly and knowledgeable :)
Cheryl Krider: Christie was very helpfull
Colleen R Weaver: There's a lot of selections for frames- so it's easy to find something you like. Tori was sweet and made the process easy. It's not hard to SEE why she got hired at a place with heart in the name.
Domminque L: I always come here to get my contacts and eye exams! Everyone that works here is so nice! Charrie Hester at the front desk is amazing! The doctor does a great job aswell! Thank you Heartland Vision! ⭐️⭐️⭐️⭐️⭐️
Victoria Reynolds: Had a great visit! Doctor was super helpful and all the staff was very friendly. They even sent me home with a sample pair of contacts!
Amanda Walker: Fast and great
rita green: First time customer at heartland and I had a pretty good experience. Everyone was friendly and concerned about my needs. Thanks ladies. I will be return.
Latricia Collins: Great dr. And customer service
Keiara Marae: Dr.Robinson is absolutely FANTASTIC ! Super sweet, and friendly . Very personable ! By far the best eye exam I’ve ever had . I’ll never go anywhere else !!! Thank you Dr.Robinson!!
christalena spiece: Ty love u guys
damikco stockard: The staff was great, and professional!
LADY_D EVANS: GREAT CUSTOMER SERVICE ALWAYS!!! Dr. Robert Scott is AMAZING!!! Also kid friendly. I would definitely recommend!!?
Nijae4real: Great customer service😁😁😁
Cynthia Gevaart: Great selection of frames and staff and Dr are super helpful!
Jessica LaBranche a: The Dr.’s and Opticians are very helpful and knowledgeable. Will recommend to everyone I know.
Roy Munguia: Went in pick up my safety glasses, and get my current glasses fixed too. Christy helped me and tried to fix my glasses as best she could. A small screw was sheared and hole was distorted. Christy gave me a temporary fix and recommended a place that could fix my glasses. The customer service at this establishment is second to none. I've been coming here for years and love the care and professionalism that they show for their customers. The workers at Heartland are awesome!
Latroya Davis: Everyone one is so helpful and kind!
Brian: Very friendly people with very fast service, very pleased with my experience here. Would recommend to anybody!
Marissa Wilkinson: Hannah is absolutely amazing and very caring and so are the other ladies there!
Ariel Kingseed: We love Heartland! I called the day of for an appointment and they got me in the same day. Megan was AMAZING, so sweet and kind and gave me all of the information I could have needed and more. So helpful and we thoroughly enjoyed our experience. HIGHLY recommend!!! 10 stars!
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7. AICO Optical - Fort Wayne
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· 110 reviews
10301 Dawsons Creek Blvd Suite A, Fort Wayne, IN 46825
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4worldlovers: 
I am very impressed and delighted with my first visit to Aico Optical. Very friendly staff, patient and took the time to explain and answer all my questions. I noticed every time I spoke to ask a question and just converse, they stopped what they were doing to make eye contact with me. That is really putting the patient first!
Thank-you for all you are doing for me. Can't wait to get my new glasses and to feel confident in my vision. Have already recommended Aico to others.
A very competent doctor with a friendly staff. In addition, an optical technician on-site.
Always love the professional quality team at Aico. From the eye same to their selection. Top notch.
Dr. Heaston is so kind and caring. She taught me to use my first contacts, I was so nervous! Now she is caring for me as I am turning older and watches for any problems I may be facing. I trust my eyes to her.
I have been going to Aico for eye care for many years now and will never go anywhere else! caring and attention to detail are great. just wish you took Parkview Signature care--then I would go 5 stars
I am very impressed and delighted with my first visit to Aico Optical. Very friendly staff, patient and took the time to explain and answer all my questions. I noticed every time I spoke to ask a question and just converse, they stopped what they were doing to make eye contact with me. That is really putting the patient first!
Thank-you for all you are doing for me. Can't wait to get my new glasses and to feel confident in my vision. Have already recommended Aico to others.
A very competent doctor with a friendly staff. In addition, an optical technician on-site.
Always love the professional quality team at Aico. From the eye same to their selection. Top notch.
Dr. Heaston is so kind and caring. She taught me to use my first contacts, I was so nervous! Now she is caring for me as I am turning older and watches for any problems I may be facing. I trust my eyes to her.
I have been going to Aico for eye care for many years now and will never go anywhere else! caring and attention to detail are great. just wish you took Parkview Signature care--then I would go 5 stars
Chris Oswalt: AICO does a fantastic job of being creative if needs pop up. They also have great customer service and top of the line staff!
Thomas Gaskill: The front staff was so welcoming and efficient. Dr. Heaton was caring and answered all my questions. Really great experience!
Valerie Holley: I have been going to Aico for the past several years. My daughters and granddaughters all went there first and when it came time for me to look into some vision issues they encouraged me to go also. I have been nothing but happy with the care, kindness and expertise that I receive every time I am there. They are willing to help however they can. I have had to take my glasses in for an occasional adjusting and they are more than happy to help. I would definitely recommend Aico to anyone searching for a great place for eye care.
Mike Lindsey: I have been a patient at AICO for many years and I highly recommend Dr. Heaston and all of the staff. She is very caring and easy to communicate with, plus she and her staff provide great attention to detail and service that is top-notch!
David Behnke: I have been coming to AICO for years. The doctor and Cole are both professionals. My exam is always a positive experience and the doctor always explains things well. Just great people to work with.u
Bee Blast: I just want to say thank you, thank you, thank you to the lovely women here, especially to the one who took my call this morning. I had called around to several places before calling this place. I’m from out of state and I ran out of contacts so I was trying to find some to buy without having to order them. All the places I called gave me such a hard time about it because I wasn’t their patient, even though I had my prescription with me and was willing to pay cash. I’m a nurse and I work night shift so I was under a ton of pressure to find contacts, go pick them up, then get back home to get some sleep before my next shift tonight. Finally when I reached AICO Optical, I felt so grateful to the soft, sweet and immediate helpful voice on the other end. The interest she showed in helping me made a world of difference! And they also had my contacts in stock and ready for me to pick up. I picked them up and now I’m in bed. So thank you for providing me a sense of calmness to my spirit with your kindness. 😊 I definitely recommend this place if you care about how you’re treated when you’re offering your business! 👍
Nevin Tew: The staff was kind and polite and able to answer my many questions and doctor aileen explained to me very thoroughly the test I was taking.
Hy Plimpton: Each visit is very professional and pleasant. Both Aileen and Cole go the extra mile to satisfy and improve your sight as much as possible. I have been a client for over 10 years and I highly recommend them.
Tony Huff: AICO has been my eye care for well over 20 + years. And care for my glasses. Dr Aileen and Cole and company are simply the best and just get better keeping up with technology!
T Cheviron: First class operation! Friendly, informative, helpful and more importantly they care. They have an amazing selection of latest styles in eye wear. Would highly recommend them.
Laura Sievers: I now understand why the Heaston's have a 5 star rating!! From the minute I called for an appointment, I was given excellent care!! Everything was explained to me thoroughly, including costs, eye exam results, all the way to my options in lenses and the pros and cons of each. I can't say enough good things about these people and their excellent service reputation!
Lois Sommermeyer: I felt like the staff was waiting for me. Pre testing was easy. Dr Heasten always gives me a thorough exam. I get great help picking out new glasses. Cole is always a miracle worker, fixing my broken glasses.
Lorraine Meyer: My family has been going to AICO for over 25 years and now my grandson is going there. Doc and staff are awesome and I would highly recommend you call for an appointment!
Holly Conway: Highly recommend. Very professional, competent, and friendly.
Jackie Hallgren: Great place and staff. All very kind and very efficient, but didn't feel rushed. I will continue to go there and would recommend to anyone.
Jerry Nuerge: Dr. Heaston and her staff are always pleasant and professional. Her care for my eyes is greatly appreciated. I am always comfortable with her recommendations!
JoAnn Burke: Awesome! Great doctor and very extensive selection of frames. Something for everyone.
Kathleen Coffin: Always a welcoming experience coming to AICO Optical. They treat everyone like family from the time you walk in the door until the time you leave. Large selection of frames to choose from.
Debrah Roemisch: The only place I will go for eye exams and glasses. Always professional and caring. And no one can adjust glasses like Cole does--finally someone who can deal with my OCD on having my glasses fit perfectly.
Gregg Schnelker: Very thorough in eye examination using the very latest in technology, giving you the best results for your prescription in eye glasses. Courteous in every way and work with you with any problems you may have to give you 100% satisfaction. Highly recommend!
Susan Bryce: Aico Optical is a very clean and friendly place. The staff was ready for my appointed time and I only waited to see the doctor for about 5-10 minutes and she was very thorough in her examination. I would highly recommend Aico Optical if you are looking for a new optometrist.
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8. Meijer Optical - Fort Wayne
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· 6 reviews
6309 Lima Rd, Fort Wayne, IN 46818
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Eric Opliger: Had an appointment at Eyecare Express on coliseum (I’ve been going here for years) and basically got pushed out the door so the staff could go home. In a pinch I called Meijer Optical around 5pm and they got me in that night for an eye exam. Got my contacts and glasses ordered for CHEAP. The lady’s there were a ton of help and very friendly. Officially my new spot!
Ken Jamison: Meijer Optical - Helping you live your best life!
Brian Kilmer: I have been shopping there for glass on a recamendation of friend know for a couple years. Love dealing with Janet, very friendly and helpful. Just took my glasses in to get a screw put back in no problem.
Brett Yeoman: Doctor royally screwed up my prescription. Meijer refused to fix it because it had been 2 months (holidays, a sick partner, full timeschool and work make it hard to find time). On top of Meijer refusing to replace my lenses, they told me I was no longer covered by my insurance, which I checked 5 minutes later, and still am. Quite upset with this place and will never recommend it to others.
LucKey711 Vintage: Great staff and Doctor. Janet is amazing! Went above and beyond to help today. 10 stars!!!
JaMeS AuBreY: Prices are too high selection is very small.
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9. Walmart Vision & Glasses - Fort Wayne
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· 8 reviews
5311 Coldwater Rd, Fort Wayne, IN 46825
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Blaise Shields: Operator hung up before I was done talking and was not super helpful
Trisha Eiler: They never answer the phone. Saturday only appointments & I’ve been waiting over 2 weeks now for my trial contact lenses to come in. After this fitting is done, I will not be returning.
Hanna: Very sweet women who work here, and always as helpful as can be!💖
J Sylixx: The eye doctor sucks.
Theresa Wolf: Colleen was great! She's fairly new and sweet as can be. She needed guidance but Cyndi (the manager?) Was too busy helping the people that came AFTER us and would not stop to help for 5 mins. Colleen has to call other stores to get help. NOT a good manager!! Had to bite my tongue when Cyndi would walk by...but still sitting here. May unbite it soon.
Limit: Don't go here. 3 weeks later I still don't have my glasses. Called them twice and I was told they had shipped, Still not here, asked them to track the shipment. Called next day to find out the glasses were never made at the lab. I was just told they had been sent out. Save the headache don't go here.
connie fedorow: First time at this Walmart. Customer service staff is lazy. One who calls her self office manager, don't know what she is doing. Had to my glasses don't twice after 2 times seeing the doctor. Office manager tried to fix my glasses, had to get a replacement frame, she scratched my lens, and the rope was hanging out the side. When she brought them back she wasn't going to tell me about the scratches nor the rope. And after having a stroke, her so called adjustments caused me problems. I went back to get a refund, and explained it all to her. Got my refund and went else where.
Katie Martin: This vision center is horrible. I refuse to return after multiple frustrations with them. The ladies like to talk and have a lot of fun that work there. Too much. They are negligent with their patients and take their sweet time. The ladies need to look and act more professional. I witnessed one of the women not washing their hands before doing my contact exam and touching my eye contact. Very unprofessional.
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10. Longe Optical - Fort Wayne
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· 146 reviews
6709 W Jefferson Blvd, Fort Wayne, IN 46804
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11. Walmart Vision & Glasses - Fort Wayne
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· 12 reviews
10420 Maysville Rd, Fort Wayne, IN 46835
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12. Pearle Vision - Fort Wayne
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· 100 reviews
4201 Coldwater Rd Store N-7A, Fort Wayne, IN 46805
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13. Walmart Vision & Glasses - Fort Wayne
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· 9 reviews
1710 Apple Glen Blvd, Fort Wayne, IN 46804
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14. Longe Optical - Fort Wayne
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· 67 reviews
10202-B Coldwater Rd, Fort Wayne, IN 46825
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15. Longe Optical - Fort Wayne
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· 14 reviews
6413 Lima Rd, Fort Wayne, IN 46818
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16. Walman Optical Co - Fort Wayne
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· 1 reviews
4920 Executive Blvd # C, Fort Wayne, IN 46808
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17. Longe Optical - Fort Wayne
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· 57 reviews
3409 N Anthony Blvd, Fort Wayne, IN 46805
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18. Walmart Vision & Glasses - Fort Wayne
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· 7 reviews
7502 N Southtown Crossing, Fort Wayne, IN 46816
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19. JCPenney Optical - Fort Wayne
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· 4 reviews
4201 Coldwater Rd, Fort Wayne, IN 46805
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20. Longe Optical - Fort Wayne
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· 80 reviews
7625 N Southtown Crossing, Fort Wayne, IN 46816
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