Best Jewelry Repair Service Fort Wayne Near Me

kathy ann: Quick sizing on a wedding band. Employee was knowledgeable and answered all our questions. Highly recommend!

Marc Schultz: I brought my watch and two exchange the band. They were quick, very professional would highly recommend Will jewelers for all your jewelry needs. Thanks, Darren great job.

Matthew Byers: Nice selection of jewelry, but fairly low end watch selection. Seems the only quality watch brand any of the Fort Wayne jewelers carry is the ubiquitous Rolex. I did find a gorgeous and rather unique ring for my wife though.

Jim Hoag: Very helpful staff and quick with jewelry repair and resizing. Very nice store and great selection of jewelry.

Matt Schneider: I walked with some repairs that I needed on a gold necklace and Dawn was amazing and very sweet and helpful. I will always come back to Will Jewelers for my future jewelers needs. You guys are amazing thank you for all that you do.

Phil B: Had broken gold chain. Only got $25 for 14k chain. New chain and gold cross was $400. Not a very good price for my broken chain.

Dennis Massey: Very professional and solved my issue.

greg6833 smith: I have been coming here for repairs, appraisals, re-sizings, cleanings, etc. for years now and have never gotten less than top-notch care.I just had two rings resized here and could not believe the quality of the work. Both rings fit perfectly and they were so well polished that both looked brand new.Heather helped me throughout and is an excellent consultant. Gorgeous store but no ELVIS rings on display. BOOHOO! They also have their own line of watches, Seiko, and they are also a Luminox dealer. Lots of engagement and wedding rings too.

Brian Flom: They were very helpful 🙂 answered every question that we had

Keith Hall: Best Jewelry store in town…Family owned and it shows by the way you are treated. I have always had great service and selection. My 25th Anniversary is coming up and I’m going to Will’s.

Janet Carroll: Employees were very nice, friendly and went out of their way to be helpful.

Dale Warner: Outstanding service and wonderful quality!We have been customers since 1983 and Will Jewelers is our go-to jewelry store.

Jo Blackburn: Jim Blackburn says staff very friendly & experienced. Needed to resize wedding ring!!

Jeff Kobee: Before finding Will Jewelers, we had spent months shopping for a bridal set and had recently had a very bad experience with another jeweler. We were pretty discouraged about the whole ring shopping experience and feeling rather hopeless. We went to Will Jewelers and they were just fantastic. They created a beautiful bridal set that met our exacting expectations. They turned our frowns completely upside down! Throughout the process, Dixie was so patient and helpful – and the family in general was great to work with, very personable, and respectful. We later bought a contemporary men’s wedding band there as well. We returned yet again to have them redesign a pair of Sapphire earrings and they did a wonderful job. We have since moved out of the area and live 2.5 hours away. However, when we have an occasion to buy jewelry again, we’ll definitely make the trip to Will Jewelers. They are the real deal.

Nathan Herber: Family owned business with awesome sales selection and repair services. Always friendly, fair, and excellent quality work.

Lois Gordon: I had a ring stuck on my finger, tried everything I could think of to get it off. We went to Well Jewelers, everyone there was very nice and friendly. The lady that got my ring off was superThanks again

Mike Yoder: Great craftmans work here and treat customers very well like everyone is family I will return Thank you

Hannah Snyder: Although some of the staff was very nice and helpful, my experience at Will with my wedding and engagement ring was very negative. My fiancee did not get my engagement ring from Will Jewelers, but both my mom and grandma had been customers of Will's for YEARS. I went in eager to pick out my wedding band from a family owned business with great selections and prices. I decided to purchase a wedding band from Will's and left my engagement ring with them for a day for them to make sure the two rings fit together well. When I returned to pick up my rings the following day They were both beautiful. I drove down the street and felt that my engagement ring was fitting incorrectly to how it fit before (I would know because I wear it everyday). I pulled over and inspected my ring and realized that not only was it falling off my finger but the engraving on the inside of my band was also gone. I took it back immediately and they informed me that whoever worked on the engagement ring "had to make the ring bigger to fit with the wedding band which also removed the engraving." I would also like to clarify that I never got a call regarding this "problem" they were having with my engagement ring. This was a major lapse in judgement. The man that also helped me when I returned to the store made a comment along the lines of "the engagement ring won't fall off your finger when you are wearing it with your wedding band." Sir, that must have been a joke because I am not getting married for another YEAR. I am supposed to walk around with my engagement ring falling off now apparently because "it will fit the wedding band." They wanted to make the situation right so they made my engagement ring back to the original size and only made adjustments to the wedding band I purchased from them. They added an engraving back to my engagement ring as well, but I feel as if the situation was only partially corrected. My engagement ring from my fiancee now has a different engraving and I feel like the integrity was altered because of someones lapse in judgement. My suggestion would be to make it very very clear what you expect them to do. I should have gotten a call before my engagement ring was altered at all because it was not their ring to mess with. I still feel like the situation was not properly resolved. I was not offered any sort of discount or reimbursement from them even though I received my engagement ring back in an altered state from how I dropped it off. Very disappointing. My feelings were pushed off when I tried to convey my unhappiness with their judgement and they just kept telling me the ring was "beautiful." I feel slighted by the opinions or decisions they made without my consent.

George Miller: My family has purchased from Will's for over 40-years. They are a topnotch Jeweler staffed with experts. They have a great selection of jewelry for all ages and genders, and their products are reasonably priced.

Dan Mattes: My only place to shop for that important jewelery.

Mike Mattozzi: Very nice enjoyable experience. They took their time with us and helped us find just the right ring 💍.

Sir CES: Beyond first class every time we go in. They've also always been great for taking old family jewelry and getting repairs flawlessly done as well. This is a place where you get what you pay for and it's darn sure worth it.

Raymie Bywater: The girl who waited on me was Fantastic

Sedina Bear: One of the best jewelry companies in the Fort Wayne area! I’ve always been satisfied with the service and professionalism from every member of the staff! This last time I went in and had my ring, rhodium plated, along with checking of all the stones. Felicia was phenomenal with making sure that everything was taken care of and informing me when it was ready for pick up. This is the one place that all of my family members and I go to whenever we would like to treat someone with a one of a kind gift! Thank you to Bradley Gough , for being a part of our community!

Kim Siercks: We found the exact ring we were looking for the first time we had a consultation with Tamara. She didn’t pressure us, and actually supported us with staying in our small budget. I’m super happy with this engagement ring ❤️We will be buying more jewelry from this local jeweler.

Dylan Belcher: Tamara helped us find the exact ring we were looking for. And she was very supportive about our budget we were working within. We honestly had fun looking and conversing with her and she made everything we wanted happen for us.The ring fit perfectly and she said yes with a big smile!

Brett Graham: My service through Bradley Gough was top notch. Their willingness to help me find what I wanted and within my budget was great. My wife loved her new necklace. I never go anywhere else when purchasing fine jewelry.

janel childers: Great experience and customer service. I would recommend them to anyone! Very knowledgeable and took the time to explain and help me find the best gift.

Chris March: Alyssa was very knowledgeable and helpful. She answered any questions I had and helped direct me in my purchases.

Robb Gerken: Bradley is personable and friendly

Paul Goodridge: Great service and was happy to appraise my watch.

Nate Romine: My fiancée's engagement ring was damaged and having purchased from Bradley Gough we preferred to have them make the repairs. Small issue was we moved to California last year. Bradley Gough was more than accommodating with shipping and repairs! The turnaround was quick and painless. I cannot thank Erin and the team enough for their help throughout the process!

Preston T. Wright: The team at Bradley Gough Diamonds helped me create the perfect custom engagement ring. The process was clear & transparent. The ring arrived in the timeframe promised, and I would recommend them if you are considering a custom ring!

Tim McPhate: I brought in a couple of sentimental, older watches for repair at Bradley Gough. According to the company site, they are "experts" in watch repair and offer everything from battery changes to quartz movement and crystal replacement, etc. No job is "too big or small" for them "to handle," in their words.My watches had mechanical issues (they simply aren't working), which I thought was a battery.When I came in to pick them up, I was told that it wasn't a battery issue. I then probed further, but the gentleman who was "helping" me shrugged his shoulders and told me they were not able to figure out the problems. I then asked if that was all, and he nodded and said I should take them elsewhere. He was actually quite rude and standoffish.So, it turns out, Bradley Gough are not "experts" in terms of watch repair and the information on their website is misleading. Which leads this potential customer to question whether they are experts at anything. Of course, maybe I was deemed not "important enough" as a customer, given what I came in for. After all, repairing a watch is a far cry from an engagement ring.The interesting twist is that I am actually mulling a major jewelry purchase, and was considering Bradley Gough. However, I will surely take my business elsewhere after this poor display of customer service and credibility.

Stacy Utterback: Friendly staff with amazing inventory. I have had them make repairs to my ring twice, and both times it has come back looking more stunning then when I dropped it off.

David Wingate: Was wait for the right Rolex and finally found it!! The Staff is amazing and has earned my future business.David Wingate Jr

Deborah Oberlin: everyone is always cheerful; knowledgeable and efficient. Their products are exquisite!!!

Quinn Hurley: I found myself in Bradley Gough after a rather unpleasant experience with a different jewelry store in town. What I experienced at Bradley Gough is nothing short of the best customer service experience of my life. Each time I go in, I am treated with kindness and compassion — listening and guiding for my needs. I’m never made to feel dimwitted for not knowing about jewelry, and am offered help and input each step of the way. This most recent visit I had the pleasure of being assisted by Alyssa, who could not have been more of a joy to be around. I’m thankful that Fort Wayne has such an incredible jewelry store

Dylan Wolf: Great work, reasonable prices. I was able to get my watch rebuilt and some custom silver work done with Bradley Gough in a nice and short amount of time. The work is good quality as well, and the staff are great and very friendly.

Barbara Deckard: Your where to go for a watch battery!

Dalton Elsea: Dave is the man, hooked me and my homies up with the best prices in town on the best jewels in town, 100% going back, dave dont mess around tho dont play wit my boy Dave

Issac Perry: Friendly and very knowledgeable, best variety and quality selection in town. Many compliments on my chain and bracelet.

Ryan Smith: I went to the location near "game stop" Brought an old wenger smt with a double spring style watch band. Got my watch back and was missing the compression spring. When I paid I was told over the phone to have $30, when I paid in person with 2 $20 I got $5 back. Will never go to this location again.

Gloria S.: We have been coming here for 15 years! Great service everytime!we buy all our 💎 and gold from this guy!

Oscar Saldana: Best place to get your jewelry I been coming here for 17 years great place and great people good quality all the way around

Katalina Khan: The only Jewelry spot I go to in Fort Wayne, amazing customer service. My guy.

Denisha: They get this rating because honestly to me it seems like they make up prices and then when you go to get something repaired they take forever to give you your items back. What’s the point of writing my number on a ticket for you never to call when my jewelry is ready. Have been waiting on an item for 3 weeks now when he told me it would be done in 1 week!

Nathan moran: Great quality and prices.

Kenny Williams: Cleanest chains in the Fort

Misty Pratt: Howey(Deal or no deal) is the best jeweler in the mall hands down best in Fort Wayne. I always shop with him for years. So visit him. You won’t be disappointed ❤️

theyylovee k: very good costumer service and he helps with picking out good jewelry.

Kerri Alysia: THE BEST GOLD IN TOWN always hooking it up thank you so much for my sons new chain!

Victoria Freeman: I always come to shop here and I ALWAYS have such a phenomenal experience. I have shopped here for years and there has never been an issue with any of my jewelry. These guys know what they are doing ! Best service ever for 15+ years !

Jamie McCoy: Jewelry Box is easily the best place to purchase gold. The prices are fair, and they provide the best customer service. Been going there in Glenbrook Mall longer than I can remember.

Bree Young: Been coming here for years.. always helps me out in a timely manner. Never disappoints me! I leave satisfied every time. Have gotten my jewelry cleaned and fixed here. They are super friendly and helpful 👍🏼

Chris Bracknell: My brother been coming here for 10+ years buying Ginuwine gold jewelry , Dave always is very friendly and give good customer service i just recently started dealing with him I took a piece of my jewelry to him and he looked out tremendously and ill be able to get my piece back!!! I recommend jewelry box 10 times out of 10 for any jewelry you might want repairs or cleaning hands down best in the city

Brianna Anderson: Very great people and business

giovaughni bonner: I like the fact that they are very professional and will help you find what's right for you

Big E: I get all my jewelry here for 5+ yrs, cause they have good deals, and the workers know how to compromise and work with you quick and efficiently. It’s right by journeys so I always stop by!

Ari Leshé: The quality is great & so is the customer service.. been coming here for years and never failed me especially with their deals & prices! 😘

Sarah Smith: Truly the best place for jewelry repair. They no longer do watch repairs, but their professionalism and prices are truly unmatched! I won’t go anywhere else.

Jeff Turner: Excellent jeweler I’ve worked with them for many years and they are very very goodI highly recommend them for any jewelry needs

Adrianna Farris: They did a same day ring resize and complimentary cleaning and my ring looks great and is sized perfect!

Matt Barker: I've been going to Voors for a few years now, whether it's to have a new battery installed or have a stainless steel bracelet sized on a new watch. Never had any issues and he seems to be a great guy.Most of the time, the work is done while you wait, but there was one instance when I took two watches (one for my watch, one for my wife) that needed new batteries. He told me to come back in an hour, so my wife and I went to Curly's and had a few beers and came back later. No problem.This morning, I came in to have a new watch band resized and he did it in just a few minutes while we discussed the weather. Now it fits perfectly and he only charged $6. And I paid in cash. Cash is king here.I'm a watch enthusiast with a 12-slot display box with different watches of varying price points that include automatics and quartz watches. I have all the confidence in the world that if any of them need repaired, Voors will do a great job.

ras1098: I just picked up 5 pieces of jewelry he fixed for me he did a great job and was very reasonable thanks

Kevin Barnard: Horrible customer service, as if I was bothering them for a jewelry repair, walk out and seek other options, recommend you do the same.

Jay Raw: Wasted my time & gas going here to get a watch battery changed. Went in he said he had to take the whole casing off to change my battery & it won't be done today. I told him it's only 4 little screws to take off not the whole setting & he got an attitude about it & said no it doesnt. So I went home took it off in 1min called to make sure he had the battery in stock he did so went back up there & he would accept my bank card as a payment & only accepted cash. So I did his job that he said he had to take the whole setting apart & would take a whole day when it just took me less the 1min to swap the battery out. Bad customer service & rude employee. Should have a sign that says do not accept cards unless over a certain limit would save alot of your customers time.

Lyn S: The owner was really nice and fixed my chain necklace it was broken charged me cheap.

Roderick Robinson: Voors was amazing fixed my diamond watch fast and cheap, he also has jewelry cleaner that is the bomb. Nice pieces he got in the there too.

Christine Mullins: Kind man

Justin Flowers: I have been to this jewler shop on three occasions , always prompt friendly, and top notch service , would come back again and highly recommend,

Maggie Miller: Covid cost my fiancé and I both to lose our jobs. We postponed our wedding and decided to see what we could sell our rings for. The man that runs this shop told me to “get a job”. I said, I did. He said “well get another job.”Not everyone has it easy, we were in the tourism industry. I found his comments extremely rude and unprofessional. I left very upset and will not return or recommend to anyone.

Stan Pochopien: Very fair prices does very good

Michelle Knipstein: Nip is helpful and professional. I would recommend for watch batteries. He fixed my favorite necklace in minutes. We moved away and I drive back for all our jewelry needs.

Jeanne Nunn: It's my neighborhood jeweler and a friendly place

Maria DeCair: I got a ring sized that many places did not want to. Absolutely LOVE how fast it was done and it looks Amazing!

Nick Beck: I went in there with a broken gold chain with missing links. He assured me he could order the missing links I needed and fix my chain for a price of $80. I went to go pick up my chain today and realized he only placed a new clasp and said he was unable to order the links after he had ALREADY charged me the $80. He's a great con artist. And all his gold is marked upWouldn't suggest going to this jewelry store, there's a lot better ones here in Fort wayne. Shouldn't even be giving this company one star.

Cheryl Thompson: Good prices for service.

Doug S: Voor's jewelry is not your typical jewelry store. Mr Voor's is a great guy who loves to help people out, be it replacing watch and car remote batteries. What I like about him, is that he takes his time and explains jewelry quality and price with you. He is not a pressure sales guy, he wants you to be happy with your choice. I will only buy from Voor's jewelry.

Skylar P: What an amazing little spot! The wife was so sweet and kind, and I love that they’ve been around for so long. They have an amazing collection of jewelry and are so patient. Please give them your business and check them out! They also let me know they were able to source lab made diamonds, which are cheaper than mined diamonds. All in all what a beautiful little place!

Lee Geary: Stopped in today for a watch battery and to ask about repairs. I was prepared to leave my my jewelry for a week or so. Imagine my surprise when he did the repairs on the spot within 10 minutes. He was very honest about NOT repairing one bracelet he said it would just break again. THANK YOU! I will be back. Wonderful folks!

Ron C. Nelson: It has been a VERY long time since I have found a family owned jewelry store that is as friendly and honest and connecting as the Do's. They are one of the few left who understand good honest work ethic and connecting with the customer.

Heath Stanfield (Gator Hater): Mr. and Mrs. Do are absolutely awesome. They are fair and honest people. They've helped me on several occasions and always do me right. I would suggest them to anybody I know. That's all beside the fact that he's one of, if not, the only gold smith in town. He will repair your beloved jewelry in house (he doesn't ship them out) and sometimes right in front of you.I see no reason to ever go anywhere else.

Tony James: This couple conducts business in an extremely unethical, rude, inconsiderate and disrespectful manner. Do NOT allow them to act as though they are a respectable caring couple who's pretending to have integrity and morals. I am DISGUSTED by these people!

Quentin M Graber: Had the worst event ever happen to my wife and I turn into a great event. Wife's wedding ring was stolen at the beginning of the year on her birthday, and navigating through that process was not great. We eventually found out the insurance we had, covered everything BUT a stolen ring, and that there was nothing they could do about it. I found a silver/CZ wedding ring replacement and then proceeded to go to the big name brand store I bought our previous wedding ring from to try to get our fake ring resized and joined. They rejected us, and said they won't fix CZ rings. After spending 3 G's with Jared's they were absolutely good for nothing. So, I had a coworker reach out to me and tell me about this small jeweler in town that could easily size and join our CZ ring together. Well i stopped by and the woman was so happy to help me, I was expecting a week time to get it done and she said it would be done by noon the next day. The next day I was greeted by the owner and the amount of care he pit into our fake wedding ring told the whole story about him and the company. I absolutely would 1000% recommend this guy. Not only that, he gave me a discount when I came to pick it up. Such a sweet couple! Thank you, I know my wife is so happy to have a ring again and I can't tell you how much that means to me.

Terry Isley: It was my first time there. I needed my wedding ring resized (too tight). The lady recommended I wait until my finger regained its natural shape. I appreciated her honesty and wasn't in a hurry to charge me for some work. I'll be back.

Kayla Cable: Awesome service! I had an opal that kept popping out of my wedding ring and had been to a jeweler several times to get it reset. The first time Do's took a look, they suggested improving the setting so it wouldn't happen as easily (I'm very clumsy) and had the ring back to me, repaired and improved, the next day. Very fair pricing as well.Thank you so much, Do's!

Elizabeth Watson: Very nice and helpful. Remove a link from a new bracelet.

Cheryl Brooks: Great place to shop for jewelry or get jewelry repaired! They are so friendly and kind! Absolutely the best!

iisruthy: Quick and polite service. My watch was resized expertly and very budget friendly. Definitely recommend

Emma Morreale: Do's was recommended to me by another jeweler for replacing a very small diamond in my wedding band. Excellent work and very fast service. Will recommend to others.

Anna Forrester: Fantastic service! I can't say this enough. Very fair prices, timely service. I was able to get 2 rings sized up in just 1 day! They also were able to put fresh rhodium plating on my wedding and engagement rings. Mr. and Mrs. Do were so kind and very knowledgeable.

Kelly Smith: Can't say enough wonderful comments about Do's Jewelers!!! Mr and Mrs Do are the kindest most professional people, and the skill and beauty of their jewelry is outstanding! They are all about customer service, quality and above and beyond what makes this community great! SPEND YOUR MONEY HERE!!!!!!

Caroline Valentic: WOW! What an amazing experience we had with the upgrade of my wedding ring. They are honest, hard working couple and can replace/change your diamonds in your jewlery and also have a huge selection of engagement rings and other unique pieces.We are happy to keep returning back for future services. Save your money, Fort Wayne and go here for a wonderful experience without the chain jewlery store experience of pressure and expense.Thank you so much. ❤

Stephanie: Another jeweler recommended this place and I’m so glad they did!!! The owners are so sweet and friendly. The fact that they could fix my ring without sending it out was wonderful as they do it all there. Also it was less than 48 hours from the time I dropped it off to picking it up!!! Not to mention, the work was beautifully done. Extremely pleased with them. Would recommend them for all your jewelry needs.

Jeremy Cardinal: Love the customer service.

curtis jolly: Beautiful bezel in 24k. This husband and wife team are warm and down to earth folks. The pieces here are beautiful and not something you're likely to find elsewhere in this city.

jerry Ramirez: They always done an excellent job,I highly recommend them.

Deanna Shoemaker: After being told by several other jewelers that my engagement ring was irreparable, we began the exhausting task of choosing a replacement ring. We stopped in to another local jeweler, who asked to look at my current ring and said though too extensive for their abilities, he believes it could be repaired. He said if Do's can't do it, no one can. We cautiously optimistically took it there and were elated to be told it could be fixed for what we feel is an extremely reasonable price and it would be ready in 24 hours. We just picked it up and it's absolutely stunning. He replaced a missing diamond and reattached and secured the bridge on top. You'd never know my ring was in pieces before. Fantastic work!

Barbara Werner: Being there are actual gemologist working at Peter Franklin Jewelers, you know that they have a keen eye on jewelry worthy of repairing, etc! I know they can be trusted!!

Katie Brown: Claire is amazing!! She is the best sales representative at Peter Franklin!!

Brent Cannon: The entire team at Peter Franklin Jewelers are phenomenal. I’m greeted upon entry and they always go above and beyond for their customers. Although I’m from the area, I lived in California for an extended time and it isn’t easy to find a dedicated exclusive jeweler. You won’t be dissatisfied at Peter Franklins, I guarantee it.

Andrew Gasaway: It's a great store and they have an actual factory on site. It's ideal for custom pieces. They have a gemologist which most stores in town don't. It's the only place that ever stocks your A brand Swiss watches in. Fort Wayne. Most jewelers just have your Hamilton, Seiko ect. Their diamond prices are where you can be as a jeweler. It's probably the best local jeweler.

Theresa Smith: I stopped by the new PETER FRANKLIN JEWELERS on my way to work for a battery replacement for my watch. I was provided great feedback on new location so I had to see for myself. I was greeted by Jackie, whom was eager to help and super sweet. Another young lady swooped up my watch for the repair while I perused the cases and spoke with Jackie a bit. I asked about a recent event they held upstairs in their private event space and Brandon the manager stepped out to reply. I ended up getting a tour of the facility (gorgeous!) and the best part they took great care of me, no charge! I hope I can pay it forward with this review. If you haven't been, stop by. It's going to be a great space for small events and they are local and support local. Did I mention the gorgeous jewels.....yeah. There is something special for everyone!

Miss Bee: Great People, Giving Fantastic Service!! Thank-You!

Chris March: Knowledgeable and helpful employees.

Bella Rose: Went in to get a watch cleaned and resized. The girl who assisted us was incredibly helpful and gave us wonderful customer service. Everything ended up being on the house! Definitely will be going here from now on for any jewelry needs!

Deborah Hesterman: Peter Franklin Jewelers has a stand up staff and I have always had a great experience when visiting their store in Fort Wayne! Keep up the good work!

Karen Delcid: Alex was very helpful , she took care of me from the start, took us 2 days to complete transaction and she was very patient!!

Sarah Bricker: I wanted to trust Peter Franklin with my business, but they made our relationship complicated. What makes the industry of fine jewelry repair most challenging is that they hold the fate of expensive sentimental items in their hands. In 2016, my engagement ring was bent in half in an accident during my first year of marriage; I was devastated. PF repaired it and returned it to me looking exactly as it had when it was gifted to me from my fiancé. I was deeply grateful beyond measure, and I began to bring all my jewelry to PF for cleanings, repairs, etc. After the ring, I can’t recall one repair that went the way it should have – two pairs of earrings and a necklace were “repaired” multiple times for the same issue. The floor manager was unapologetic, and I was often subtly led to believe that there wouldn’t be a charge, but at pickup would be quoted a cost (or they would offer me a price range for a quote, and the cost was always the max of the range). When I inquired about any of it, I would receive salesy excuses. Six years later, my engagement ring fell apart (the center diamond fell out, and the shank cracked in half) from “wear and tear” according to PF. I account for some of this being that the structural integrity of the piece was affected by the initial accident, but no ring should become unwearable after six years if it was properly repaired. PF agreed to repair some parts of the ring again without charge, but not others. Mind you, the ring did not sustain any new traumas, and before it broke the second time, PF had inspected it less than a week prior, and gave it a passing grade. Eventually, we came to an understanding where they felt I was made whole by the few repairs they made at no charge (which at this point I wasn’t sure I could even rely on), and I did not agree. I don’t doubt that the Market Manager I worked with sincerely wanted to make things right, or that their head jeweler was very skilled, but at the end of the day it seemed they were more interested in making sales rather than making amends. Once I chose a new local jeweler of 30+ years, and explained my situation, he then shared with me that PF used to be owned by a pair of brothers – a jeweler and a business man. The jeweler passed away relatively recently, may he rest in peace, and the businessman was left to run the company. Since then, he noticed more customers coming to his shop with complaints about the quality of PF’s work being less than satisfactory, and he noticed more PF locations opening around Northern Indiana. Take that as you will. I was impressed with the facility itself (on Dupont); it has a very wide selection of jewelry for men and women, and it is beautiful, professional, and clean. I am grateful for their service to me, but I have since lost trust.

J: Thank you, Mr. Todd, for allowing my kids to have a "field trip" at your store to learn about gems and the whole jewelry process. My kids will remember this forever!

Dana Reuter: Jordan Wills handled all my delicate pieces with great care. He treated my family jewels as if they were his own. His delicate touch on my Pearl & gold chains were appreciated. Would definitely recommend Mr Wills.

Mike Millikan: I walked in to the store and was greeted with very friendly personal. I explained exactly what I was looking for/ wanted and in within a very reasonable time, I am proudly wearing my purchase!I will and do highly recommend you visit Peter Franklin jewelers!!

Manu Mistry: I was treated so well, professional, kind and they know what they do, I was very impressed with their service and I would go again and again no question worries. I am just glad we have store like them where u can talk face to face & not on line, God bless all the staff at Franklin Jeweler's.

Jeff Lee: This store/location is the best jewelry store in Fort Wayne, in my opinion! Great selection here and the staff is always friendly and very helpful!!

Philip Richmond: Just wanted to say thank you!!! The old ring that you restored and resized for my wife looks amazing!! Should be a great 20th anniversary!!

Cindy Pfeiffer: This was my first visit to Peter Franklin Jewlery store. I was greeted with a smile. All my questions were answered by Kennedy and Spencer. Kennedy was a pleasure to work with. She was very patient and knowledgeable. She offered me a fair price for the jewlery from my mother's estate and took the time to explain everything. I highly recommend Peter Franklin Jewlery for your next jewlery purchase. The store and jewlery were displayed beautifully.

Bill Moore: Friendly staff.....Trustworthy on repairs....nice selection.

Chris Kohrman: I worked with Kennedy Ball at the DuPont Road location in selecting an engagement ring. Kennedy was professional, matter of fact and very knowledgeable throughout the process. She listened to what I wanted and was quick to show me different options. My fiancé loved her ring. The quality and shine of the ring is incredible. Thank you Kennedy for all of your help, knowledge, friendliness and time throughout the process. You have a customer for life! Also, I appreciated the cocktail(s), very nice touch.