Best Mailbox Supplier Fort Wayne Near Me

Tammy Rivera: Jessie was so wonderful. She answered all my questions and was extremely friendly. I refuse to go to the other places.....Pak Mail can take care of it all! Go see Jessie!

Eric m: Bought 5 brass plates about 14" x 6" and 2lb each = total 10lbs. at Strawser Auction. Had Pakmail ship, no special packaging and all boxed together, fed ex ground Fort Wayne to St. Louis (370 miles) ...$76.86. Total shocked...

Steve Jones: Great place. Knowledgeable. Really nice people. Easy to do business with!!

Elizabeth Straley: Pak Mail helped me find just what I needed gor a specific size dorm mailbox and was very patient as I struggled to find the right information. thanks- I'll be back!

Laura F: I went in to send a small birthday package to my dad. Not having any idea of what packaging I would need to ship it and also offer protection from damage. The person that was working was absolutely fantastic!! Friendly, efficient and so helpful. All I had to do was show her what I was sending and she took it from there. I paid and left. She took care of addressing it and packaging it. I highly recommend Pak Mail for all of your shipping needs (plus they have cute little gifts in the store)

Rachel Davis: There were 2 of the NICEST girls working there today! I always have a good experience here but these girls took customer service over the top today and that is RARE nowadays!

Yioti Panayi: I'm hardly a customer because all I do is pick up packages that I have delivered at Pak Mail instead of my apartment. That way, I don't stress about porch pirates. Everyone that works here is extremely friendly!

Steph Owen: Needed to print, notarize, and mail documents. Super helpful and price was reasonable!

Amy Zierath: Very pleased with the quality packing and shipping of recent auction wins. It’s very clear they invest in quality boxes and packing materials and labor to get the fragile pieces safely transported. Highly recommend and hope to use again!

Kyle Davis: Always like going to this store, they are very professional, knowledgeable and helpful.

Debra Wyatt: Bought a light weight pitcher from Strawser and Pakmail wanted almost $50 for shipping. If you buy from a strawser auction I advise you to use another option.

BPPromos Team: I cannot say enough good things about the people that work at this Pakmail. I run a small business and we ship packages several times a week and I always bring them here. They have opened packages and repackaged them for me when I was concerned they were packaged securely, they help unload my car when I have multiple packages, and they're some of the nicest people ever. They know me and my son and treat us like family.

spartan amacher: Grate service. Above and beyond.

Greg T: The customer service here is superior! I have been coming here for several years. Recently I went in for an estimate on a large shipment. I had been told it would be an expensive mailing. I received several options to keep my cost as low as possible and I was surprised how much lower it was than what I had been told. I will use this location for all future needs! Another great experience here!!

John Hutchison: They packed my items from Strawser Auction Group and it arrived in perfect condition. I honestly could not believe how ell it was packed. to us these were very priceless antiquities being shipped and it was done very professionally. I felt like Indiana Jones pulling out my treasure.Great Job Highly recommended

Sarah Davis: Karen was very helpful! After having multiple issues remotely closing on our house Karen was able to help us notarize and overnight all our documents!

Dawn Morris: While I don't rent a mailbox here I have been regularly stopping by PakMail for a couple years to pick up a client's mail for them. The selection of gift items for sale is always changing at this location, and the staff works quickly and efficiently.

Edwin Yoder: Meliha is the best! She determined the lowest shipping cost and quickest delivery time too. Highly recommend Pak Mail at Dupont, friendly, no pressure customer services. Definitely use again.

Joe Andrews: Always polite and professional service! Ready to serve the public whatever the need: to get stamps to mailing packages to P O boxes. Don't come here often, but when I do, they care for my shipping and postal needs! Thank You Pak Mail!!

Philip Abram: Pak Mail on Dupont has a very professional and helpful staff who are willing to find the cheapest and safest way to ship your package. I've shipped hundreds of dollars of packaging with them and never a mishap or breakage. I highly recommend their services.

Tony Zuber: I had a number of questions in addition to my shipping needs. The person that assisted me was Beth, who was very helpful, knowledgeable and pleasant. The experience couldn’t have been any better. 👍🏼

Mark Pope: Slow and disorganized

Christina M Stone: Fabulous, friendly, and knowledgeable employees! I will most deffinately return!

ANISH KUMAR: Never paid $3.50 for a black and white print out on A4 paper. One copy only. Ridiculous.

R. Andrews Lang: Handled shipping for AAA Auction Services & they were exceptional in contacting me with costs & handling the packing and shipping through Fed Ex Ground supplying all tracking information. Beth & Brad were a pleasure to do business with-NO worries at all on a high value item! Thanks

Shannon Lawrence: Customer service goes above and beyond every time. I have been using Pak Mail for years and they have never disappointed.

Shelby McClure: You can always count on being taken care of here! I never feel rushed and never have to wait long. They take excellent care of you and whatever you're shipping.

Brian M.: This location was recommended to me to ship an auction item I recently purchased. The service was excellent and the price for packaging and shipping reasonable. Kudos to John for all the assistance he provided.

Anton Babich: Excellent service from excellent staff! They are always friendly and helpful and know there stuff. Not to mention called me back from # on my shipment to let me know I made a mistake on a shipment. 🙌🏼🙌🏼5 stars and a bonus 🍆

Voltron: Always have had great customer service.

Cassie Waldron: Very professional and friendly staff! Also, very quick in & out! I use this facility at least monthly!

Brad Stinson: The staff are VERY helpful and friendly. If you need to ship something, this is the place to go to find solutions to your packaging and shipping needs.

Jenny Hall: Great customer service and a wide selection of mailing options. I love this place!

Ashley Motia: I've been here several times to ship packages of various sizes and weights. The wait time is usually minimal, if you wait at all, with three customer service stations to get your package shipped so you can get on with your day. Every time I stop in, the staff are extremely helpful and friendly. Prices for shipping boxes are clearly displayed, and they will help you measure and figure out which box you need. I generally find mailing anything out to be a pain, but these folks make it easy--a pleasure, even.

Beth Hartzog: Nice folks

Mark Downing: Easy in and easy out, friendly and helpful folks. A pleasure to do business here.

Siavash Mortazavi: Very quick and friendly staff. I notarized a letter there and posted packages.

B. Rittenhouse: Good service.

jack hite: DIDNT SHIP ITEM AND NOW IM OUT $500 THANKS!

Alan Falls: Tim at PakMail was referred to me by a local print shop. We sent 1500 marketing letters to different neighborhoods in Fort Wayne and PakMail addressed all of the envelopes. He suggested another idea that we used for our second mailing of another 1500 letters. Tim addressed and used bulk mail postage which was less work for me and saved us money. He followed through on everything, was helpful, and completed my project quickly. I will use PakMail again in the future and would recommend them to others.

Garrett Moon: Came here today to ship a small package to another part of Indiana. Seeing that I ship frequently I had an idea of what it would cost. Told the employee I just wanted the cheapest option. He told me it would be $17.28….. to ship something 2 and a half hours away. I knew that wasn’t right. Went down the road a mile to copy solutions and paid $8.55 for the same service. Won’t be using pak mail any longer. Double the amount usps is charging.

Walter Moore: Very helpful, and outgoing!

Chad Hartley: Guy behind the counter was not wearing a mask during the Indiana state mandated order for the Covid-19 pandemic. I asked why he wasn't and he said because it was private property he didn't have to. If you get the virus and it could kill you, don't go here.

Stephanie L.: I will never use anyone else for shipping now. I was very frustrated at trying to ship something back to Amazon, and I actually just went in to buy a box. They ended up helping me and made my day... The people in there are about a billion times more helpful and kind than other place close to them.

Lisa Ruth Freeman: Person was friendly and helpful. They saved me a trip to UPS.

Renee Jackson: Someone needs to update this web info and let it be known that there is not a notary available on Saturdays.

Bob am: I send a package to and old address which is a DHL address a pick up location the guy in the counter send it to hem without telling me the receiver name when I know that it was a wrong receiver I called them told that I dealt with your office so you should call them and ask them to change the receiver name they barley did it called me back told that they will have to send them a letter in mail .....and the process will take few days . Then I called DHL myself and changed it in a minute so I figured that they were lie I wish DHL would have an office here rather than a middle man !

Tony: Great guys, great service, always in ad out in a jiffy!

Paul Revere: The owner is the nicest guy and gives excellent customer service. Twice they have come to my apartment and picked up heavy items which I could not return simply because I no longer had a box. They boxed everything up and put on the labels I received from Amazon. The refunds I received made it well worth the cost of using Pak Mail.

Muhsan Raza: Excellent serviceVery friendly staff

Trevor Spencer: Been a customer for 6 years, hard to beat the service.

Alan Maier: Excellent service and very friendly staff

Jason Haines: Great customer service.

Jennifer: I know that you pay a premium for using Pak Mail. I thought I'd take a chance. I was greatedby an "employee" he had bed head, was wearing a christmas shirt and pajama pants. His hair was grey tipped and it looked and smelled like he hadn't bathed in weeks. He reluctantly looked up my package information as well as my personal information. He then goes on to tell me that the doll outfit I'm sending to Colorado would cost $20 to mail. Standard post, that's your cheapest option he says. BWAHAHAHA seriously I have mailed this exact item for $6 before from the post office. I was offended, it was the worst most unprofessional experience I've had. Mike, don't hire your kid if he can't be bothered to get dressed to go to work. Don't go here, drive a few more miles for a real postal option.

Brandy Dull: This location is amazing! I ship all my custom sprayed books here! Staff is super helpful and friendly! Highly recommend!

Linda Smith: My husband and I both agreed, that we have to write this review.Ariana was amazing! We went there yesterday, to mail a used MacBook to my cousin. Since it’s an international shipping, there are so many paperwork to do. It took a while, but during the whole time, she was so patient, so professional. I could not ask any better customer service. Thank you Ariana!

Tricia Guadnola: The cigarette smoke in this place is awful! I feel like I’m at a bar.

Cassi Tiedeman: I guess I should have read the reviews before coming here. Horrible customer service. Ran over to Copy Solutions by cebollas and they were more than happy to be nice and helpful!

Rebekah Dorsey: I took a large package into return an item this year. The box had never even been opened and had my shipping information still on it. When I took it in, the girl behind the counter said she was going to help me with the door because the package was so big, but I had gotten it in okay. So that was nice...but read the rest...I had the return shipping label printed out and took both the large package, and shipping label on paper up to the front where the counter and scales are. I told her I was dropping it off and it needed the return shipping label taped on. She said she would take care of it and didn't ask if I wanted a receipt or anything. She just told me thank you.Well months later my package never arrived at the return facility and in fact it was never even scanned into UPS!! There is proof the return label was printed out but it was never scanned in for shipping. Pac Mail told me they have no record of it being brought in there when I 100% took it in there to return it! I called the company, Pottery Barn where I purchased it from, and they would not refund me the money for it and they of course informed me that they never received the return. Pottery Barn said they would not refund me my money since they never received it and that Pac Mail should be held responsible for refunding my money since they are the ones who "lost" it!It was a $287 girls desk chair from Pottery Barn and that didn't even include the tax or shipping I paid.The manager at Pac Mail won't return my calls and won't help me out with this situation. So now I am out over $300!! Maybe I should take this to small claims court since this Pac Mail won't deal with the situation properly. I am sure there is video evidence of me dropping of the package that day and I even told 2 employees there about looking at the video, but it was never investigated or looked into.I am very upset about this and I have asked them for a receipt when dropping off other return packages and they wouldn't give me one and just told me they record everything in their computer under my name. This is NOT right at all either!If you want to get your package to it's destination, Do Not take your package here!!Also my 22 year old son didn't know better, went there to ship something and they just charged him $99 to ship a small TV box!! That is insane!!! Oh and check this out....it only has a $100 warranty on it. SMH

MaryLou Rode: Very rude! Extremely unpleasant and unprofessional !

Google User: This place charges twice what the US post office charges for a package. Two separate occasions I have tried them and both times a few cents of twice as much for the same package. Nice store, but you are paying twice as much. My advice, go a few extra miles north to the Arcola Post office and save yourself some money. Directions are north on Scott Road, left on Bass Road, right on Eme Road, then right at the four way stop. The post office is shortly on your left. About a 5 minute drive.

Jim Blaszyk: Yesterday I started with the UPS store on Coventry Dr. In Fort Wayne. The lady was so rude and unhelpful. I left so confused as I have always used them in the past. They basically refused to provide any services. After a Google search I found this PAKMAIL location on Chestnut Dr. I rented a mail box, got notary service and expidite mail service. I would recomend Ian or Kermit. They were so friendly and professional. Since I'm new to Fort Wayne I'd like to help spread the word about the service I got at PAKMAIL. I am not being paid by PAKMAIL, nor have I heard of them before my Google search. I would recomend their services to a friend!

Lana Scherer: Avoid this place at all costs for your critical (or any) packages. They act inconvenienced to give a receipt for labeled packages that are dropped off, which means there is no record they rec'd the package. Most recently my husband called and spoke with the store manager to verify the critical next-day air package we dropped off actually went out. The manager assured him, yes, the package had left -- and our UPS account showed it was scanned, but, in fact, the package was still sitting in the store. The health clinic waiting for their expensive patient equipment did not receive the package on time. Complete negligence after we had specifically called to make sure there were no problems. We had to go back to the store the following day, retrieve the package and drive it to the UPS terminal. My husband called to complain, spoke with yet another employee and asked for a call and apology from the owner. A week+ later, still no call from ANYONE. We are DONE with this place. If I could give a ZERO, I would. We have had similar problems in the past and will continue to drive 45 minutes out of the way to go directly to UPS.

Eddie Goble: I used to be pretty satisfied with this place and used it as my shipping terminal. Recently they decided not to give out receipts, so I switched over to Meijer.

Brian Doepke: Really! The saturday before Christmas they close at 1 p.m.??? SMH

Laura Klerner: Have had good service in the past but will be using another method in the future. Paid extra for next day service but it still took 4 days and when I called and spoke with the lady she was less than helpful telling me she would have the manager call me. Still waiting on that phone call.

Toni McEathron: I just mailed a large flat rate post office box from this location at a cost of $28.10. When I questioned the price I was told "Yeah the cost just went up." The cost to ship from the post office is $18.90 so they tacked on almost $10 in fees, however the person that waited on me did not mention any fees. Considering all they did was put a label on the box those fees are ridiculous. Unless you absolutely had no other options, I would not use this place.

Trevor Troxel: This place has always went over and above to help me. I will continue to use them. Thanks.

John H: UPS store very busy on Saturday at noon before Christmas, but they sure made it go fast, and friendly. Cudos

Talia: Gary at this location is extremely rude and unprofessional to work him. He belittles customers and doesn't offer helpful solutions. Won't be back.

David Foreman: Wow. Totally Awesome Service! Tina assisted us with notary services, and she was extremely helpful. She went above and beyond, and we really, really appreciated the help!!!

Wendy Geisman: In and out in under a minute. Super friendly staff.

Sabrina Crager: Preston!!!! There are no words that can express the FANTASTIC service Preston gave. UPS is LUCKY to have him!! His future should be very bright and advancement is a must!! His tenacious work ethic along with his drive to make what seemed impossible to make happen was undeniable! His follow through daily til he made sure the package was delivered for OVER A WEEK calling Mexico each day!! He also kept me informed all along the way with professional yet very kind authentic communication! It made this nerve wracking upsetting experience trying to get this special package delivered AMAZING!!! I think Preston is not only a great asset to UPS but he’s a great human being. Bravo!! Thank you Preston!!!

Darby Fleming: They were slammed but they stepped up their shipping game. Got speedy with an extra body behind the counter !!!

Barbara Wyatt: Not open when suppose to

Kyle Lanier: Owner has the worst customer service skills in the history of business ownership.

Catherine Christoff: This store is fantastic. I had a lot of things to ship and they found the right size box and wrapped it all carefully and sent it for me. Everything arrived right on time unbroken. Staff was friendly and knowledgeable. Couldn't be happier!!

Vincent Shemwell: In my experience, very unreliable business hours.

Adam Holmes: Very friendly and helpful staff!!

Diana Bey: I needed some documents from my phone printed out. Shauna was very nice & very helpful. I was in and out in less than 10 minutes. I will definitely be using this business in the future.

Mary Cochrum: Preston was awesome! The place was extremely busy and I had a complicated request to send someone in New Mexico a prepaid container to send something back to me. I had no idea where to start with such a thing. Once Preston understood what I needed, he walked me through the process. The poor guy was working as fast as possible (looked exhausting to me). Thank you Preston! You are doing an awesome job! 😁

Aaron Hawkins: I regularly use this location for shipping items, Amazon returns, etc.They're always friendly, helpful, and take care of things quickly. I did have a standout experience where I needed some expensive items packaged carefully, and shipped. Preston went above and beyond with the packaging job, and the items arrived in perfect condition. The receiver was very impressed with it, and called it out immediately.I will continue to use this location for all my shipping needs.

Google User: I use this location for Amazon returns, never had an issue with this place. Always have received friendly service.

Carlos Rodriguez: The workers here have more patience than a Saint. Thank you for all you do. It's truly appreciated.

Katie J: Fast and polite service. I’ve never had a problem. Get in and out in less than 5 minutes.

sharon rhodes: I was at your store and a young man Adrian was so helpful. I will definitely be back and will be tell all my friends to come there. Thank you Adrian!!

Jennifer Arauz: Super clean convenient and great staff a young man helped me with my packages very friendly named Adrian thanks for all your help God bless

Jacque Heller: Adrian took care of me when I did a return he was polite, courteous & efficient.

Ginger Gadoci: Very unfriendly employee (Meghan) that did my Amazon returns. Not a fan of this store due to location and staff being snippy. I am updating because the owner tried to say it was the Amazon process.... NO, it was Meghan's attitude. Told me I had to take my item back home and box it. After doing my other returns, when I said I guess I have to take that back home, she finally said "unless you want to buy a bag for $1.06". She could have told me that from the start and said it nicely. She was rude and in a bad mood..... Do not blame on the Amazon process. I will not use this store in the future.

Neil Stumpf: Came in to return an amazon package. while there i was told i had to separate my items out and have individual return codes for each item although they came in the same package from amazon under one order. The attendant at the counter was very rude to me while I was explaining this, no big deal it was after the holidays, and I understand the pressure they are under, so I took my other items to return another day. I noticed amazon then refunded me for the whole order even though I still had some items. So, I called the store an hour after I left to explain this issue and see if they could hold the package so I could bring the items back to package together I was told the morning shift had left and they would give me a call back in the morning and would keep an eye out for the package. didn't receive a call back the next day so I called myself and was able to speak to the attendant that Helped me the day of the transaction. she was very rude on the phone still and was trying to tell me I was wrong. overall, this wasn't that big of an issue, and I understand mistakes happen but the rudeness from the person who "helped" me in inexcusable. I was friendly in person and on the phone and got nothing but a rude tone and a not my fault not my job kind of manner.

Jodie Clark: Staff treats everyone like cattle. No one working there cares about individual situations, and acts like the customer is a bother (unless you have items to scan and leave so the staff doesn't have to put effort in to helping you). And I've been there many, many times.. With NO change in their behavior.The manager, Meagan, and owner, Shelli, are never available to talk to and Meagan has been unprofessional in her email and voicemail responses. I'm frustrated and shared that frustration for their great error... But apparently that means it's ok for the manager to be rude and the owner to ignore contacting me.This business definitely does not care about the customer, even though we are trusting them to take care of our valuable items.I'll be going elsewhere. I suggest others do too, unless you don't care that they don't care. The UPS Store on Coventry has the majority of their reviews 5 or 4 stars. It'll be worth driving a few extra miles to be treated decently.Lastly, interesting that there are so many negative reviews about the rude employees, but nothing seems to be done by the owner.. Except her telling each customer to let them know of their experience. This is funny since their manager is only there until 2 pm, when the rest of the world is at work, the owner rarely comes in and the phone there does NOT allow staff to answer... So another excuse for the owner to make it look like she cares... But obviously doesn't. I mean she keeps making money, so why care about people?!!The owner also seems to continually point the blame back onto the customer, as you can see in all negative reviews. Maybe she needs leadership training on how to address her staff work with the public instead of blaming customers. I guess owning a business doesn't mean you know how to successfully satisfy your customers by teaching staff (and self) to improve and grow in areas that need improvement.

Gary Skeel: I use this store frequently, and even with a line out the door the staff moves people in and out quickly and kindly. Can’t ask for more!

Allison Brooks: Even with a line to the door it was quick and easy. Less then 3 minutes

April Slick: Always helpful and professional.

John “Wally”: Quick and easy the staff was patient and helpful

William Smith: Use this UPS store many times and never had an issue or problem.

daylan barnard: When me and others walked in a lady behind the counter asked if anyone had amazon packages to drop off. I said yes and was in and out withing seconds!! Well a week later I noticed my package hadn't updated tracking movement.Something is wrong with the phone there, as it wouldn't connect me. Not sure as i tried to call from my work phone also.So I sent an email.MEGHAN was quick to reply and told me that they have no info as amazon recieves returns in large container and that tracking doesn't update and informed me to contact amazon for updated info.I also noticed many people leaving negative feedback with same issue. Apparently it's an issue with amazon not updating the tracking etc... but anyhow I wanted to leave a positive feedback for the UPS Store on Dupont. Thanks for the quick professional service and prompt reply and clarification. Please have your phone checked. Thanks for everything!

Itzel Barron: Employees and service is efficient.

James Hall: Normal location. Staff is friendly and helpful. A lot more services than just shipping.

Jan: I recently used this location for the first time. I've never shipped anything from a UPS Store prior. I was greeted by an employee who was very helpful and intolerant of my ignorance of the process. She politely and efficiently helped troubleshoot my problem of theQR code not scanning. I apologized to her and the 6 or 7 other customers who had filed in the lobby after me. I was sure she was working alone. Just as I was finishing, another employee (Amanda) appeared from the back. She had a look of pure disgust on her face and a tone of voice to match. "Who's next?" *sigh *eye roll. Gee...sorry to bother you. Plenty of people are looking for work. Maybe she should be one of them.

Jonathon Weibel: It seems as if upper management and employees with more experience treat new staff members in a unprofessional and rude manner. They don't seem to seek solutions but rather sigh and roll their eye's when asked for help. It's not a wonder why they're always hiring. I hope that UPS understands that this can easily be turned into a discriminatory incident if these poor folks are new hires. I know I wouldn't put up with that kind of treatment. UPS store #4682 in Fort Wayne, IN 46825 needs a little reminder on how to treat people! Just saying!

Brian Meyer: Very poor customer service. 4 people behind the counter gossiping while the customer in front of me and I waited. Also very uninformed on what can and cannot be shipped.

Donna Williams: Worst customer service experience ever. Rude and disrespectful. I went in to pick up a package that showed delivered 2 days prior and was told they didn’t have it. After I called the shipping company and was provided proof it WAS delivered, I made a 2nd trip and all of a sudden they found it and informed me it would be $5 pick up fee. I have had 2 other pick ups at this location with no pick up fee and the girl tried to tell me it was always their policy to charge for pick ups. She was very rude when I informed her I had not been charged previously and she continued to argue it was always in place. Pay attention to the reviews, there’s a reason their rating is 2.9. Will drive to another location to avoid this place in the future.I appreciate the response and explanation of why I was charged this time but the main complaint of my review WAS NOT addressed, which is the rudeness of your employees and their incompetence of finding my package on my first trip causing me to make a 2nd trip AND why they did not they explain why I was charged this time instead of arguing with me that it was always their policy to charge for pick ups. Customer service at it’s worse.

Altermeise Porter: No friendly customer service at all limited amount of things they are able to sit for you again no customer service at all the lady was rude and impatient I wish I could give them a - 1

Benjamin Thomas: I would have given 5 stars but their online schedule for times they would be open during the holiday weekend on the 24th till 7:30 I drove across town to return something to Amazon before they close and I arrived a little after 5:00pm and they were closed, I tried again on 12/26/21 online said they opened at 8:30am so I arrived at 8:30am and once again they were closed don’t even open on Sunday lol but online they say their open.

sean barchick: June 2021 I shipped 2 parcels from this location. According to tracking they didn't leave, and were never delivered. I ended up having to pay for both again. They were both plumbing supplies.

Brianna Helmer: I get these people work hard but the line in here is so long and business is going by slow😑

Ali Akida Wangara: A great place to get service, in and out very fast. But got frustrated for second time. I made a return with UPS at Dupont and Amazon said they never received it. I visit the store and they say they have no records, that I need to look for the receipt they issued with the return, which was 2 months ago. I wish they could have records of their processes. 1st time I had a push-pull with Amazon till a couple of days later when they said they have now received it. I never knew whether the problem was with Amazon or UPS. This second time, Amazon owns up and say they received the package and erroneously charged me again.