Best Photo Restoration Service Fort Wayne Near Me

Hays + Sons Complete Restoration ServiceMaster by Restoration Contractors® Paul Davis of Northeast Indiana ServiceMaster by Monroe Restoration, Fort Wayne Five Star Complete Restoration Fort Wayne Protechs Restoration Inc.

1. Hays + Sons Complete Restoration - Fort Wayne

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· 72 reviews

3819 Superior Ridge Dr, Fort Wayne, IN 46808

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Hays + Sons Complete Restoration: what do users think?
Matt Bowers: I was very happy with Hays and Sons. The entire process of cleaning up our water mess was fast and professional. They were professional and were on time. They had 2 men who really stood out to us. Russell and Caleb. They were professional and answered all of our questions. They really had a depth of knowledge in this industry and I even learned a couple things! They took care of our property and treated it well. Russell was amazing and communicated the process in layman terms. Both Russell and Caleb were friendly and genuinely caring, really great guys! They really wanted to get us back up and running ASAP. I could tell they cared about their work and wanted us to be happy. Which we were! Hays and Sons are a professional and personal company and have a top tier workforce! Thanks for your service!Services:Flood cleanup,Flood restoration,Water damage-related cleanup repair
Michael Stott: I wasted 2 months of time that should of been used in finding a relaible company. I had zero contact for 1 month from this company, and send an email relaying my frustration and concerns and 1 month later learn my rep thought i wanted nothing to do with Hays and sons. We were talking a 100K job that would have been 20K plus profit! Can I bill you for my time that was wasted? against the bill i am sure you will send!Services:Roofing,Water damage-related mold removal,Water damage-related cleanup repair
Mariah Anderson: Hays + Sons were amazing to work with. Tom Dunlap was amazing to us. He made sure everything got done and got done right. He stepped in and helped when needed. He made sure we were highly satisfied with our home. I would recommend Hays + Sons to anyone. Defiantly a great company for all the water damage that was done to our home. Tom deserves more than a 5 star rating. Thank you. Seriously!-Kyle & Mariah AndersonServices:Painting,Water damage-related cleanup repair,Flooring
Farbod Salman: Initially called for water damage and was told they would have someone out in about 3 weeks. 2 weeks later I called to get an update to at least get a day and time. Was told we were in the system and that someone would call us back. No one called so I called them again and I was told they don’t know when and if they can send someone out. They are too busy. Even though I was in the system already they were too busy servicing others. Told me they don’t know when they can come out and to “just call another company.” They don’t care about their potential customers so yes don’t waste your time and just call a different company. I would avoid Hays and Sons and the headache. Take THEIR advice and call someone else. Don’t bother with this unprofessional company. 0/5 if I could.
Michael Ferrell: We used them once and we will NOT usethem every again. We are NOT satisfied with how the new flooring is installed because it was NOT installed exactly like the original flooring. The new flooring is supposed to be installed exactly like the original flooring that was removed since that is what the word restoring means and that was NOT done. To solve this problem I will have to remove the new flooring and reinstall it exactly the way the original flooring was installed since that is the way we wanted it done in the first place. Second choice for us is to hire a contractor to reinstall it exactly the way it was just like the original flooring was installed. Either way WE will get the flooring laid down exactly the same way the original flooring was installed. My mom is the home owner and she is NOT satisfied with how they installed the new flooring and she wants it reinstalled exactly like the original flooring. My mom deserves to be happy and satisfied with the work being done to her home. She is not happy and satisfied with how they installed the new flooring so that means either I will redo the flooring myself or I will need to hire a contractor to fix the problem by reinstalling the flooring exactly like the original flooring.
Dale Hess: My insurance company recommended Hays & Sons and they contacted me immediately. I had a pipe break in my downstairs bathroom which caused extensive damage to my first floor and finished basement. They sent a remediation team within a day and they really did a great job. Their project manager Tom Dunlap coordinated all repairs. He did an outstanding and professional job setting up our repair schedule and getting the job done in a timely manor. The contractor who he brought in to do the work was an amazing hard worker who did a fantastic job making sure we were satisfied with his work. I highly recommend Hays & Sons and the fine job Tom Dunlap did for us.Services:Remodeling,Mold damage restoration,Carpet cleaning,Mold inspection
Michael: Edit*Nathan and I did speak about this issue and part of the issue was no breakdown of services rendered was sent, just a simple invoice. After the detailed invoice was sent, the services were more laid out, though still high in my opinion. Will add another star to the review because the guys in the field and project manager do seem to be genuine and want to do things right by the customer.$4000 for them to run 2 dehumidifiers for 6 weeks. It was 6 weeks because they had to keep swapping out the dehumidifiers because they wouldn't work. On the second swap the dehumidifiers leaked, damaging the wood floors. The solution for this, Old English floor stain to hide the new water mark. Nothing to address the cupping of the boards and we had to hire a different company to come in and repair the floors. Why not put a pan under the dehumidifiers to catch anything if there is a leak? The techs that came out were nice guys and professional, but not impressed with the solutions or the cost.Service:Water damage-related cleanup repair
Lesley Crowe: Fire chasers took advantage of our grief nothing but problems with the house and its been almost 3 yrs example who lays carpet without laying a sub floor first? Sometimes I feel like I'm going to fall into the basement funny part our front yard had a huge stack of plywood for foors that disappeared but insurance was billed. Doors are not hung right I can go on and on but I'm tired of wasting time with this company oh and the cleaning company lost some of our things whoever that guy Juan they hired as a construction company also has bad shady reviewsServices:Fire damage cleanup repair,Painting,Remodeling
cathy: Positive:Professionalism,Punctuality,Quality,ResponsivenessProject manager Tom was awesome. He was personable and professional. They did the work wuickly and it was top notch quality. All the workers that worked on my basement did an awesome job. Thank you!Service:Water damage-related cleanup repair
Laurie Arnett: Services:Painting,Water damage-related mold removal,Mold inspectionPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Shannon Griffith: Did insurance repair after tree hit our 4 seasons room. We also did other work to enhance the new 4 seasons room. Rick Green was our project manager and did an awesome job as this work took over year to complete due to Covid and material delays. Rick even jumped in do some of the work himself when they were short handed. Communication was excellent and attention to detail was on point. Just great to work with even thought this job was a nightmare from the beginning.Services:Flooring,Remodeling,Painting
Laura Jenkins: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueHays and Sons are amazing!! We've never been through making a claim and they have treated us with so much respect and actually care about us and not just with the project. I would use Hays and Sons again in a heartbeat!!!Services:Water damage-related cleanup repair,Remodeling,Water damage-related mold removal,Painting
John THOMPSON: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTOM DUNLAP was great to work with. He was veryProfessional and always able to answer any question and solve any problem.
Paul Pratt: Services:Flooring,Fire damage cleanup repair,PaintingPositive:Professionalism,Quality,Responsiveness
Brittany Mitchell: Positive:Professionalism,Punctuality,ResponsivenessWe had a water leak that ruined our walls and floors in our bathroom, hallway, and living room. Hays and Sons got to our house quickly and helped mitigate the damage. We had a great experience with them!Service:Water damage-related cleanup repair
Jan Van Horn: Critical:Professionalism,QualityThe water extraction was completed very well and quickly. The restoration was a cascade of frustration...poor communication, incompetence, and aggravating attitude. I could go on! Bottom line... would never use again and would never recommend.Service:Water damage-related cleanup repair
Nathan Smith: Took care of everything the only thing that could be improved is I received a couple of calls about deposit but everything was covered through insurance and I should not have received those calls.Services:Flooring,Water damage-related cleanup repair
Nicholas Orth: Terrific Restoration company!!
T K: Hays & Sons handled my water damaged basement with professionalism throughout the restoration. I knew I was in good hands when they were hand wiping the garage floor of shoe prints ensuring no mess would be left. They were great. A special thanks to Rick Greene throughout the restore portion and Kenny Belford and Nate Johnson for the mitigation process and keeping me informed of daily progress. Thank youyou can take the photos and post them.Services:Flooring,Water damage-related cleanup repair,Remodeling,Painting
Amy Wheeler: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueOur general contractor, Landon, did a very nice job communicating throughout the whole bathroom remodel project with us! We are pleased with Hays + Sons’ work.Services:Flooring,Remodeling,Plumbing,Painting
Thomas Swank: Ernesto did a fantastic job repairing our ceiling. He is a master craftsman.Service:Water damage-related cleanup repair

2. ServiceMaster by Restoration Contractors® - Fort Wayne

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· 9 reviews

1601 Short St, Fort Wayne, IN 46808

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ServiceMaster by Restoration Contractors®: what do users think?
Jeremy West: My opinion may be biased and seen as disgruntled as I was a former employee for Monroe restoration. My employment lasted a total of 3 months as a carpenter. My position was terminated because a customer had an interior water leak inside of the structure of their home. I had very little to no knowledge on the situation and was still in training and just did as I was told to do as I was hired without any experience at all. My position was terminated because I did not turn the water off even tho we reached out to management right away about the leak and nobody told us what to do and or even give us direction to resolve the issue. The damage was already there and we did not see any active leaks.Upon my termination Jerry Fair, the guy who hired me, fired me and gave me very little reason and would not even have a conversation about the situation claiming we cost the company 3k but the damage was already there upon arrival. I was told i didn't shut the water off. Mind you I'm still in training and have no experience in this field. I was hired as a carpenter not a plumber. The damage was all internal and I was only following orders from the guy training me. Who's actually a great carpenter and awesome worker ( also not a plumber)Besides all of that working for Monroe was rather annoying, I've read all of the previous reviews and can relate to a lot of the 1 star ratings as they are very unprofessional, zero communication, zero empathy and no compassion for peoples homes and or their employees. They are unorganized and very irresponsible in the start to finish process of somebody's home. Of the 3 months I have been there I have heard nothing but complaints about the company from clients and I couldn't agree more.Now I can also say that the five star ratings are well deserved because the water tech team boys are awesome! Very professional and very kind but that's where the professionalism stops. Those guys deserve every rating they have and more.My advise to you, if you have a water leak the water techs guys will be awesome, if you have any other issues, such as storm or fire damage do not call Monroe unless you want your projects to drag out for months and months. On average customers that were not satisfied ( I've talked to a lot of them) were around the 6-9 month area with getting their homes somewhat put back together.End of rant.- Jeremy westFormer carpenter for Monroe
Matt Lantz: Positive:Professionalism,ResponsivenessA car had hit our house in the morning. Servicemaster was there that afternoon and had the damage covered before they left. Trent and Zach did an expedient and professorial job.
Aaron Gernhardt: Positive:Professionalism,Quality,ResponsivenessRayden, Noah, Zach and Trent were rockstar who performed their job at a high level while showing professional courtesy and compassion!Service:Sewage cleanup
Mallory Pruden: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTrent, Noah, Zach, and Rayden all did a phenomenal job. From start to finish everything was very professional. I would absolutely recommend this company to anyone in need of this type of work done.Services:Mold cleaning,Water damage-related cleanup repair,Water removal,Mold mitigation
Deborah Denton: Rayden n his team were on time every day! Would call n give heads up when coming, always a smile n kind words!! Explaining thru whole process, unbelievable for this day in age, SUPREME COMPANY, at least here in Fort Wayne/New Haven, Indiana!!! Cannot praise enough, THANK YOU SERVICEMASTER, THANK YOU!!! Btw, this is from Gary/Deborah Denton..,,,Services:Water damage-related cleanup repair,Water removal,Carpet cleaning,Flooring
Jake Johnson: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThese guys were awesome! Extremely knowledgeable and efficient. Answered all my questions in helpful ways. Trent, Rayden, and Alex were incredibly hard workers and very professional.Services:Water damage-related cleanup repair,Flood restoration
Rob Nick: Positive:Professionalism,Punctuality,QualityTrent and Rayden turned a bad situation into a pleasant one. These two men should be promoted for the quality of service they give!Service:Flood restoration
Jordan Freedman: Positive:Quality,ResponsivenessThe team was responsive, professional, and experienced. They told us what they needed to do, and did what they said they would do when they said they would do it. Can’t ask for a better experience at a difficult time.Service:Water removal
kate hurd: Positive:Professionalism,Punctuality,Quality,ResponsivenessVery respectful staff. Kept me updated throughout the process. They all did a great job. I hope I don’t have to hire them again lol. If the situation was to arise again, I wouldn’t hesitate to contact this company.Service:Flood cleanup
The Swish: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRayden, Jermaine, Trent, Alex and Chris were great. They were very accommodating to our needs. I'm very please with how everything went.Service:Water damage-related cleanup repair
Jerry Fair: We had water damage at our house cause by a line to the dishwasher that ruptured. Our entire floor was ruined. The team at ServiceMaster showed up, removed the damaged floor and started the process to dry everything up. The have went to great lengths to make sure everything is mitigated and contained. Trent, Rayden, Jermaine, Alex and Chris were prompt, professional and helpful.Services:Water damage-related cleanup repair,Water damage-related mold removal,Mold mitigation
Gina Gould: Services:Flood cleanup,Mold remediation,Water damage-related cleanup repair,Flood restorationPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Gerard Willis: Service:Water damage-related cleanup repairCritical:Professionalism,Punctuality,Quality
Savannah Coonrod: Positive:Professionalism,Quality,Responsiveness
Todope Dope: Positive:Professionalism,QualityThey came and did everything I asked for in a timely manner and very professionalService:Fire damage cleanup repair
Tara Bliff: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThis company was VERY responsive, within 1 hour someone was at my house and instantly relieved my stress. I had a sump pump fail in my basement and they helped me get it all out and put new flooring in. They dried my basement and we’re very professional.Services:Water damage-related cleanup repair,Water damage-related mold removal,Mold inspection,General carpet cleaning
Jeremy Davidson: Positive:Professionalism,Punctuality,Responsiveness
Owen Fischler: Everyone at Monroe Restoration was terrific. They remodeled our old tired bathroom and turned it into exactly what we wanted. We could not be more pleased! They just transformed our bathroom! Thank you everyone.

3. Paul Davis of Northeast Indiana - Fort Wayne

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· 475 reviews

3010 Butler Ridge Pkwy, Fort Wayne, IN 46808

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4. ServiceMaster by Monroe Restoration, Fort Wayne - Fort Wayne

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· 14 reviews

3707 Transportation Dr, Fort Wayne, IN 46818

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5. Five Star Complete Restoration Fort Wayne - Fort Wayne

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· 17 reviews

3209 Caprice Ct, Fort Wayne, IN 46808

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6. Protechs Restoration Inc. - Fort Wayne

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· 43 reviews

2777 Sherman Blvd, Fort Wayne, IN 46808

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