Best Records Storage Facility Fort Wayne Near Me

Catherine Christoff: Professional and excellent company. I like it that they let you drop off too.

Esad Livadic: Delivery is east side of the building very quick and professional ,overnight parking is available on gravel lot

Michelle Dallas: Very clean storage The man at the front desk is very polite nice I would recommend downtown storage If someone is looking for a nice clean Storage Unit

John: Nice, friendly, and helpful staff.

Jenna Zehr: Kevin was awesome! Straight forward and authentic giving me all of the pros and cons to think about when choosing a storage unit as I was a 1st timer and 30yr old young lady looking for a place to store things in the cooler months..he answered any and all questions I had. Wasn't at all a salesman and it was much appreciated and made my decision on choosing them a no-brainer. Very satisfied with the service I recieved and decision on choosing them to store my all of my belongings! ( :

Juan Aguirre: Storage unit price was great and great customer service , over the phone and in person. Very professional, highly recommend if in need of storage

Emalia Lowkey: This place is awesome!!! I was blessed and very grateful for what this company did for me to get my mothers personal items back. Thank you!!!!

Lauren H: Kevin at the front desk was wonderful. My boyfriends card was recently stolen and we forgot to call and change over payment information making us late on our payment! They were very kind and understanding about it and we were still in the 9 day grace period for payment. The locker was clean when we moved in and the perfect size for what we needed it for. They have big elevators that make it easy to move things in and out. I definitely recommend them here.

JoAnn Sandlin: WE USED THIS STORAGE PLACE FOR ALONG TIME .IOVED IT HERE I FELT THAT MY FURNITURE WAS SAFE AND WE HAD TEMPTURE CONTROL AWESOME STAFF .IT WAS VERY CLEAN THERE THE PRICES WERE REASONABLE AS WELL.WOULD USE THIS FACILITY AGAIN IF I HAD TOO.THANKS TO THE STAFF AT DOWNTOWN STORAGE.

Karla Stranger: They dont accept cash.

Sayge Ryan: Kevin was amazing helping me close the account once I was done with the unit! Kevin was also super polite and just didn’t make me feel like an idiot when I forgot things…Great unit never had issues with pests. Very clean and would definitely store all my possessions here again when we have to move!! Thank you Kevin your the bees knees

Mimi King: I had been there for over a year. Never had the first problem. Very reasonable rates better then most including insurance. Yes I will use this business again. Very friendly and helpful personnel.

Anthony Michael: Moving can be so stressful. Security and storage of my personal items during a time of transition was so important. I could not have chosen a better facility. The staff were top notch, competent and reassuring in helping me to make the right decision for my storage needs and the guidance and support to get the job done. I can further report that the transition in moving my belongings from Fort Wayne Storage Downtown was very satisfactory as well. The staff were professional in completing the process as I moved my personal items into my new home here in Fort Wayne. Thumbs up.

Rebecca Foreman: Keeps my stuff safe

Mike Marus: Had an outdoor unit for a little over a year price was great! Staff was professional and knowledgeable and all my possessions looked as good the day I got them out as they did the day I put them in there I had a unit at the location at the corner of State an Lafayette which was a great location pretty much made it close and easy to get to from any part of town I highly recommend it

Lindsey Downs: Fort Wayne downtown storage was seriously so helpful with getting the unit and with the return of the unit! Kevin was definitely a huge help with the return of the unit. The employees was very nice and helpful on everything. Definitely would recommend! Thank you again

Yohansen Fincher: Had a good experience with customer service. Kevin was very helpful, not only with his job, he has a lot of knowledge and sources. Me renting a rental unit from him turned into him sharing business ideas with me that I greatly appreciate Great guy!

David Bleke: Great location close to downtown. Reasonable pricing. Usually runs close to full. 2 levels climate Control with outside units too

Mikah: I had a great experience renting from this location. I stored a 104-year old upright piano and several appliances in a temperature-controlled unit for 8 months without any issues. Kevin was very helpful with the checkout process. Would definitely recommend.

Kevin Johnson: Very affordable,clean and friendly guy,very understanding of my situation when I needed to chill at unit few hours every single day for awhile but barely there now thanks to the rescue missions outreach program I'm staying on track instead of on the train tracks. Thanks

Rex Mercer: Super clean facility and the the staff are great as well.

Cierra Braden: Spacious units and easily ably to get a truck and trailer to the outside units

Whoshotya574: Hema Perera helped us out and was very and explained to us very well, went over some helpful tips so mistakes werent made. i recommend public storage for your goods.great customer service of Hema

Derek Beverly: Good customer service. Hema made sure I got what I needed done done

Lauren Hendry: Shanice is the example of what an excellent property manager is like! She went out of her way to help find solutions to work things out with me after falling behind a few months on my rent for the first time in a year and a half of renting with Public Storage. I walked in expecting to speak to a careless dud behind the desk just doing their job since my things were up for Lien sale, but after leaving, she totally changed my mood to feeling positive with her welcoming and bubbly personality because she makes the atmosphere feel that way! She’s very helpful, understanding and will go out of her way to help find you solutions! I felt like I mattered and wasn’t just some customer number to her. She helped me see Public Storage in a positive light again, as a company that values it’s customers by understanding that we all fall on hard times and that they will work with you, especially with how rough things are financially for many people right now! Do not lose her Public Storage!!! She is the management you need to attract and keep your customers!! I was very upset and ready to leave today for good and never look back or recommend it to anyone. I felt this way after speaking with your phone agents who were not at all willing to work with me, not helpful at all, and telling me I had to pay the full amount or lose my stuff in auction in two days, even though this is the first time I’ve fallen behind like this. I was very frustrated and devastated! That really upset me because I didn’t feel they cared to find solutions and to be more helpful. They weren’t willing to work with me to keep from losing my family memories I can’t replace, that’s big! Because of Shanice, I will continue to rent from Public Storage! I had reservations set and ready at a different storage facility and was ready to take my business to them, but she changed my mind! Thank you again Shanice for being the awesome person you are! You were so helpful today!!! ❤️

Riley Rae: Rita was awesome, super friendly and helpful. Would come back and recommend to others.

Cheyenne Cottrell: Great customer service from Rita she helped us when we arrived at location and showed us our unit. Very informative and pleasant experience. Definitely will be referring people here.Thank you!

Michael Stewart: Hema was helpful with setting up my app for me Very pleasant to work with thank you

Joy Prater: This storage facility has been so helpful and convenient for me. Rita in the office has also been a great help

Aaliyah Quinn: Hema did a great job!!

Andrew Farnsworth: Good customer service from Hema.

Robert Tindall: Very helpful and very good sense of humor

Ron Daniels: Shanice’s customer service was amazing and she was very knowledgeable. A sense of humor and the details that I needed to complete the storage space rental. Give her a raise, but no overtime lmao

Ron F: Rita was very friendly and helpful in answering the questions I had inquiring about size and price options at the facility

Ryan Pasick: Good service. Hema was very helpful.

jabar ray: Shanice was amazing and helped me beyond what i could ask for! Definitely need more people like her running things! 100 out of 10 for me! Thanks again!

Abbie Dauterman: Rita was amazing. She helped me upgrade my storage unit without any difficulties.

Tangee Routon: I came in today had the best experience. Rita answered all of my questions and concerns and was extremely helpful and friendly. Definitely a good place to go if you’re looking for some extra space.

Graham Overmyer: I had an issue with the first lock given to me. Went to the office and the lady kindly and quickly changed my unit to resolve my issue. I believe her name was Shaniqua. (Might have butchered the spelling).

Josh S: Recently discovered someone attempted to break into my unit using a crowbar. When I alerted the employee about it, she told me "Well, if anything was stolen we would just file an insurance claim." I don't want to have to file a claim, I don't want my belongings stolen. I pay for two things: a place to store my stuff, and security for it. On top of that, the main gate motor has been broken for almost a month, meaning the gate has been wide open 24/7 so anyone and everyone can walk right in. Instead of hiring at least nighttime security, they apparently thought it best to just leave the entire facility unsecured. I won't go into anymore depth about the conversation with her, because the things she said were consistently more stupid each time she opened her mouth. Needless to say, I got all my belongings out of that unit asap before someone came back to finish the job. Do not store your things here if you're concerned about security.

Brian Forsyth: Our storage unit was bought out by this company and in less than 1-year we have had 2 rate increases! The new rate they want us to pay will be 50% more than the price we were paying before they bought the property. So we will be moving taking our business elsewhere

Joe Hyndman: Attendants were very helpful and super friendly.

Lance Lothamer: So far not happy. Staff is very friendly. I was unable to check location of storage unit until about an hour after they closed. I found the unit they assigned me but it had a lock on it. This is on a Friday afternoon at 3:30pm. I was able to get ahold of someone but she could not get ahold of anyone to get me into a different unit, but never called back, now I'm stuck putting stuff at a different location till I hear from someone hopefully by Monday. I am moving stuff on Sunday. Hopefully they will make it right.

Leah McDonnell: I had a wonderful time talking with Deena, I did not get a unit today, but she was very personable and made me feel very comfortable. I may be returning later, just looking for other options at this point.

Gary Wyatt: Dena was very pleasant to talk with.

todd fick: Great storage place & gal in office (deena) is always there to help. I highly recommend this storage facility!

Leida Saylor: Prices are reasonable! Deena in the office is always so cheerful! Im glad they have a nice lady to talk to in person when I have questions.

robert wyatt: Great management Deena! Prices are great!

casey patterson: Affordable/Access my things 24/7. Office personnel Deena always friendly & upbeat.

Madison Partridge: Our family has used this storage facility for years. The new manager Deena is always so helpful!

Todd Partridge: Weve stored our boat here for years. I come back every year the price is very affordable. The manager Deena is a great gal!

raedear06: Deena is by far the best manager ever! She takes the time to explain everything when you are new to renting a storage unit. She is willing to go that extra mile for you & with a caring attitude! I also love the onsite security.

Vera Wyatt: Love this storage facility! The manger Deena is very helpful and always has a friendly smile. Always makes customers feel welcomed!

Kelsey Rae: Love the new management! Deena is Awesome! It is very affordable & I love the new outside secured parking!

nicholas wyatt: #Deenastorehere fort wayneAwesome management/prices unbeatable

bridget hilts: In the heart of downtown Fort Wayne. Great for business document storage!

Carolyn Smith: Fort Wayne storage is close to home and is well taken care of. Management and employees are very courteous and helpful. Thank you for all your help.

Chris Zimmerman: Awesome guys, we rented a unit and our code didn't work to get un gate...made a call and they were there in 10 minutes to make sure we were taken care of...highly recommend this storage!

Reese Boroff: This place is awesome, friendly staff that's very helpful. We had an issue with our access code and no one was at the location. We called and a staff member fixed the issue remotely and then drove to our location to ensure our code would work. Very secure with cameras everywhere.

Matthew Wright: The young lady working was very kind

Amber McClure: I had a Storge unit for 3 years with this place and had 0 issues, the maintenance was done in a VERY decent amount of time. We had an issue with our lock and they worked around my schedule, and what worked for me, to get this fixed. I highly highly recommend this place. Kevin was very understanding if things were to come up, and he was always ready to lend a helping hand where he could!

Robin Powell: I have had 2 rental units, the grounds are always clean, not run down, units are clean and nice, security cameras and friendly staff.

Timothy Jacks: My friend has a storage unit here. The units are decently kept and the area is clean. If I needed a storage unit I would consider going here depending on the price ranges.

mi bowouser: Clean and secure

Grant Powell: Its a very nice and secure place even has climate control

Coy Grubb: Easy Access, affordable, an convenient

Daniel Hopper: We found the whole rental process here consumer friendly and very easy to use. The new owner 'Wes' is a nice guy and professional to deal with.

Bethany Allen: I had a great experience! Very secure and felt safe going all hours of the day or nigh .

Julie Hayward: I had a great experience with them it was clean I was always able to get into it 24 hours a day very secure

Benjamin Faulkner: I cannot find my gate code pin. I need to get some or my work equipment out. I Was told that they can't release the code over there phone. If proper information is given. There should not be an issue . I think that's absolutely ridiculous and am now considering switching storage facilities.

Dawn Bowie: Best climate-controlled storage in FW area

Sonya cyrus: The unit was very clean and the rental process was fast and painless. They were very helpful on the phone when I first called and inquired about their units.

Lauren Voss: Reserving a unit was quick and easy! The automated system allows you to do it on your own time, and they even provide a lock at the end of your registration. The units are clean and good quality! Would highly recommend.

Josh Carroll: Absolutely seamless to use. First time I had ever needed to use a storage unit... and the automated system coukdnt have been ahy easier to use!!!!

Marlin Eicher: The staff is great! The facility is very clean and well taken care of. I could not ask for a better place.

JEN HOLTZ: Very clean and secure storage area very well maintained.