Best Scotts Miracle-gro Fort Wayne Near Me

Gregg Berg: Positive:Responsiveness

Don Dunbar: Great results every year.Service:Weed control

Marretta Patterson, RN: Services:Weed control,Grass seedingPositive:Professionalism

G Williams: Service:Weed controlPositive:Professionalism,Quality,Responsiveness

Brendan O'Hara: Positive:Professionalism,Quality,ValueSo far, I'm very happy with the results and the communication.Services:Weed control,Grass seeding

Shana Kolb Boggs: I only give them a one star because I had asked for a certain type of treatment that was I was having a lot of spider issues and I'd ask them to come and spray to remove the spiders from my property and come to find out that they only came and sprayed for mosquito which I did not ask for and then they came back and I had actually called a second time and asked for them to fix it and then the second time they came back and sprayed a second application of mosquito spray and charged me when I had complained about the first time they shouldn't have charged me for the second time they did charge me for the second time and when I called back the second time they informed me that it was just a mosquito when I asked specifically for a spider killer which they did not have so if you are looking for a spider killer do not contact them that it's not an offer that they had a service that they provide which is why I give them a one star

M T: This has to be the worst lawn service I have ever used! I mean, seriously! I was with Galbraith's for several years and thought I'd save some money. Horrible decision. My entire property is camera'd out. Every time they would come out to service my lawn I would watch them skip entire areas of my lawn. ENTIRE AREAS! I would then call them and they'd send someone out to re-do my lawn. The next time they came out the "technician" would skip areas again and they'd have to come out and do it again! I have had my absolute fill of this place. After numerous trips out to re-treat (do what I paid for) you'd think they would pass along that I watch everything live on my cameras. Clearly, they don't or the guy just doesn't care. Today was my last scheduled application of the year. I received notification the "technician" was at my property to perform the application. I watched. I watched him ONLY DO MY FRONT LAWN, run his hose in, and drive away. This place drives me crazy!! I called them again and got the "me so sorry" response and asked for the Fort Wayne office to call me personally. If they do this to me on a regular basis what are they doing to others? I know I have bad luck, but this is ridiculous! If you are a current customer I strongly encourage you to look at your cameras or install them. If you are looking to use TruGreen I would recommend getting cameras installed ahead of time. I have canceled my service with them and signed up with Galbraith's again for 2023. Definitely, a lesson learned. I'm sure I'll get the canned "we're very sorry" response or "email us with more details...we care" response. They should already have plenty of notes on file and recorded phone calls "for quality assurance" on file. No need for a canned response.Services:Weed control,Lawn pest control

Dom DiCesare: Service:Weed control

Kristine McDonald: Positive:Quality,ValueThey do a good job and are quick.Service:Weed control

Kari Cox: This year has not been their year- which is crazy because I’ve paid more this year. First issue- their app had me scheduled, then they never showed. When I called it was going to be another 10 days before serviceToday they said in the app that a specialist was at my house. Well it was a good thing I was home because no one actually showed up. So they were going to charge me for a service they didn’t even do.It seems like every month I’m calling for a re spray because my husband and child have welts from mosquito bites less than a week after they “spray” for mosquitoes. The only reason I gave them 3 stars is because last year their service was betterService:Lawn pest control

Don Talkington: Positive:ResponsivenessHe did a great job, my lawn looks better this year than it ever has.Service:Weed control

Christina Williams: Today my husband and I are both home and witnessed our specialist Kyle Darrow not complete the services we are subscribed to. He was on-site for aeration and overseed. He only did the front yard, approx 2,000 sqft, and left. He never stepped foot in the backyard. He then invoiced us for the entire 7,400sqft. As you cannot contact the local branch on Transportation Drive here in Fort Wayne, we could only call a customer service 1.800 number. We were told he couldn't come back out because he had finished our work order out and had a schedule with other customers to keep. But, they would reschedule our service within the next week.There is no accountability, no integrity, and no customer service. This service was $400 and they are robbing their customer base. The rest of our neighborhood uses Spring Green and clearly that is where we are going next. They refused to get anyone back out today, would only provide a partial credit, and said if we refused to pay they would send us to small claims court. There is no longer customer satisfaction or doing what's right. In this economy, these services are a luxury item and not an essential you would think companies would try to keep their base.If we hadn't witnessed this we would have never known. Furthermore, how are we guaranteed that the additional service would come. Additionally, how can we now trust that services are being rendered as our service agreement states. We typically aren't home and have no idea if this has happened before. 100% would never recommend TruGreen.I have also filed a complaint with the BBB. Our current invoice is $456.84.

Jan Lepper: Service:Weed controlPositive:Quality,Value

Deborah Saylor: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTruGreen has been my lawn care service for many years and will continue with them, hopefully, for many more. The reps have answered any questions I have had.Services:Lawn pest control,Weed control

Leila Thomas: I was charged for a service that was never provided. I received a text saying that tech was on their way to service my trees and shrubs and about 30-45 minutes later a text saying that my service had been completed. I was actually waiting to speak with the tech which is how I know they never showed and they never showed up on my ring cameras when the service was “complete”. Save your money, go anywhere but here.Service:Weed control

Alfred Arlic: Services:Lawn pest control,Weed controlPositive:Professionalism,Punctuality,Value

Rick Leeuw: Critical:ResponsivenessI was contacted by the company. Given the phone number of the local office. Called. Never called me back. Called again. Gave up. Went with VisionScapes

STELLA WEAVER: Service:Weed controlPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Christopher Cruz: The need to have more communication with the customer they have call before the come to the house

clarence queen: Service:Weed controlPositive:Responsiveness