Best Video Game Rental Store Fort Wayne Near Me

Wyatt Emrick: This place has great customer service. When I call in they a very nice and when I am in store they are very helpful. Highly recommend.

Red: Brought in my Xbox hoping to sell it(they didn’t offer nearly enough) and I don’t know if it’s just proper protocol or what but they factory reset my Xbox basically deleting all my games and data before I even said yes to selling it to them(thanks mega replay can’t wait to spend the next few hours redownloading all my data, games, apps, and re logging in on everything ) I also left a game in it accidentally which they never brought up and I only found out about it when I got my Xbox back(so they were just gonna take the game without paying me a dime)

Breydan Meyer: Brought in a basically brand new Nintendo switch still in the box and everything with it, an Xbox one s that’s in decent condition, and an oculus quest in more than decent condition. They wouldn’t take the oculus quest which is fine but for the Xbox and switch they offered me 150 bucks… I could find a homeless man willing to pay more than what they did and I had to wait 2 and a half hours. Would rate it negative stars if I could, DONT COME HERE

Steven Scheibelhut: The staff is good, helpful, informative, nerdy,awesome. There is a lot of store that consumes the space with old DVDs and games that I don't see a lot of people buying. The inventory of good product from trades has been low since Christmas. And... AND... they turned all their Funko POPs around so you can't see the front. For me, that kyboshes any reason for me to even go there. However, I recognize their benefit, and rank as 3 stars because you might just find the thing you're looking for.

Susan Fowler: Great deals

Little Bean: Good place to buy video games, super cheap!

Nicholas Carpenter: Always has a fantastic selection at an unbelievable price!

Scott Barton: Lots of cool old games.

Julie Sabatino: Awesome as always 😊

Bryan Kimmel: First time there, was able to find what I was looking for on Blue-Ray. Great prices on used dvds and games. Will go back again in the future. There used dvd selection is unreal.

Justin Laney: This location appears to be under two listings under different titles, Disc Replay and Mega Replay. I found the Disc Replay listing which states they close at 8 PM on Sundays. Hours are incorrect on listing and I entered the store "after hours". Wasted a trip out of our way. Staffing was rude and basically told us to leave in very short order with nothing preventing entry with a lot of people still in the building and another group or two looking like they got similar treatment.Based on quite a few negative reviews regarding staff behavior, business practices on trade ins, and the reliability of said products I probably didn't miss much. Can't recommend on the unfriendly staff alone. Won't be back.

Jonathan Atkins: They aren't very helpful. There's no catalog of what they have so you are reduced to looking at racks and cabinets of games. It's next to impossible to see tiny cartridges and other small items laid flat, through a glass window. They have folders of GBA games inside a glass cabinet. How are you supposed to see them without getting a worker to open a cabinet and stand there, annoyed that you are looking through it to perhaps buy something. They treated my son as less than a customer, and he felt the disrespect. He was excited to see the place at first, but the workers and lack of catalog killed the experience.YMMV is about all you can expect here.

waitwho: Took a couple things here to see if I could turn em into some cash; Everything was fine until I got help 😟.It was a man who reminded me of the yellow alien who loves sandwiches from Lilo N Stitch- Blonde with a stash.Oh my goodness. His breath. Or him, I don't know which, I'm sorry that's mean but I could not get that stench out of my nose for the whole day 😖

2.5Raccoons: PS4 system, Far Cry 6, and the PS5 edition of MW2, only 70 bucks? You're gonna sell cod alone for that, never selling here again.

vibranthawk574: They scammed me

Kellie Myers: Love this place. Great place to go for vintage games

Robert Woodward: Robbers

Lisa Francis: Good selection of stuff. Our we bought a 3ds there. Hadn’t been formatted by store though, I wiped it before gifting. came with inappropriate video recorded to the SD card, thankfully we caught it before our kid saw. 2ds came with a weird video too. they should’ve been wiped and checked.

Francisco Pérez: Half of the store are DVD movies, being a Mega version of Disc Replay I expected to have a greater variety of games and movies, have much less of anything that regular stores have.

Kelly Troy: Love this place always great customer service and great deals

Russell Gibson: My son bought a pre-owned XBox One with 1TB storage on Gamestops website. He Received a defected console, disc drive not functioning and pieces sound loose inside console. Able to take to our local Gamestop here in Fort Wayne, where we never had any issues prior, they had always been helpful, and this time was no different. Was able to trade our defected console with another pre-owned XBox, however when we got home realized the XBox they gave us was only 500GB. When I called the following day to inform them of the mistake, I was told there were no 1 TB XBox One on entire Gamestop website and they could upgrade me to a different console for $40 more.I was not willing to pay $40 more and was told by management nothing else could be done except put my name on list when a 1 TB became available. When asked about Gamestop crediting my account because we already paid $40 more to get a 1 TB over 500GB, the Manger said he could not do that and the XBox One 1TB and 500GB were essentially the same, even though they charged $40 more. Very disappointed in Gamestop, I told my son we will take our business elsewhere from now on. My 9 year old son feels cheated and ashamed a company would do this to a child just to earn a buck. I am a very disappointed father and it sickens me Gamestop is willing to cheat a 9 year old out of his hard earned money.UPDATE: Clint was able to resolve all issues with above problems. So I scored a 5 since Clint had great customer service. Thank you Clint

Nathan Squire's: The person there offered a membership I just wasn't very interested at the time I just wanted to get my game and leave I was in a little bit of a rush.

Angela Harris: Ordered online. Product was delivered the same day! For Christmas!

Jeff Dye: Always very helpful at this Gamestop. Employees know their stuff here. A well kept store and can find things easily.

Sarah Lawinger: Great customer service.. if you ask for help the staff at GameStop will do their best to help you find what you are looking for... GameStop has a nice selection in the store that has a little bit of everything a gamer would need or want.

Jon A: Don’t believe the reviews about Clint. I heard about him. First time customer at Stellhorn GameStop and Clint looked me in the eyes and straight up lied about having to purchase a Pro Membership to buy a console just so he could shmooze his way into boosting his numbers. I don’t care if it’s a “good deal” I don’t buy from GameStop regularly for a reason. I want my money back.

Steven Wentz: Staff very friendly and knowledgeable

Ron Conner: Super friendly and answered all my questions

Nick Bella: We love Clint around these parts! Best employee a GameStop could have!

XGC Mystic: Legend has it that the phone is still ringing to this very day

Travis Welker: Rude cashiers, took something straight out of my hand while I was checking out because "pre orders got messed up".

Allen Cann: I love video games, and they sell video games and accessories. We go good together like high dollar escorts and Doctors

Ty Oswald: they open at 11 and i’ve been trying to get ahold of them since then and they will not answer the phone 😂 lazy workers if you ask me i seen other reviews about them not answering either

Dimelo Waterson: It's a good place to save money by swapping out used games when you get tired of them. It's hard to find controllers here, even used, and the Series X, OLED Switch, and PS5 are still perpetually sold out. They do still take broken controllers on trade though, which helps take the sting out of ordering new ones.

Danielle B: I swear this location NEVER answers their phone

Colin Robertson: Very helpful team members. Answered all my questions and found what I needed!

Shannon Swonger: My son lost his wallet with his gift card from his recent trade credit for almost $200 and Clint helped us by getting the card frozen and explaining how we can come in with the receipt from the trade and photo ID to get the credit transferred to a new card! We thought we would be out the $200, but they were awesome!

Gus Macqueen: Super friendly staff here! Always down for a chat about what we've both been playing recently.

Jacob Nardone: Double check your receipts if you preorder from this place. The incompetent cashier put me down for the right game, but the wrong console.

Mason Howard: Never answers the phone. Ever. Drove by one time, no customers in the store, guy at the desk, I called just to see if he would answer and still didn't answer the phone. Lazy.

Jesse Sade: The store was organized and the staff were friendly. Nothing to complain about 8/10.

David Rousculp: They are very nice here. Clean place. They were willing to hold a game for me to buy.

Rhonda B: Was able to get my grandson his Xmas gift...great customer service but should have more then one rep. When it's the busy season it was a little bit of a wait in line

Kevin Peek: Has good games

Josh: Love this place.

Psycho_ 2004: Tastes great

Sunny Longberry: Brian (I believe) was a great help!

William Thomas: Friendly service.

Benjamin Waggoner: Always a pleasure shopping at this store.

Rose: My son enjoys going there and always finds what he is looking for and the customer service is nice 👍

mandy burger: Ordered 2 products and neither shipped nor did I get a cancellation email or any communication at all from them. Highly unprofessional and it is no wonder these are fewer and fewer of these stores now.

Jeff Bryant: Staff was friendly and knowledgeable!

Eric Gollenberg: Always friendly staff and willing to help. Usually will have your item in stock and if not will tell you where you can find it.

Christopher Parker: Jared Is one of the best associates they have

colin Oday: Fine, good selection

Derek Gaston: Actually Had Vivid Voltage packs in stock.

Chris. K.: Can't 🛑 won't 🛑🎮🛑.

Kristofer Jonak: Limited stock on used games and none for the Wii.

Eric Blaine: Great people friendly service this is where I get all my gaming products

OPPS SORRY: The one employee Brian was very polite & helpful ☘

TyroneSarah Jackson: Nice selection

Mike DeRose: The crew did a great job installing my new Pinball machine. The rest of the team was also great to work with.

Wendell Brane: Purchased a used Valley pool table. Staff was friendly and knowledgeable. Installers had to carry it down into a basement, but they handled it just fine without complaints. I had a small problem with one of the rails and they took care of it. Will gladly do business with them again.

Hollis Morse: It was clean and nice! A variety of pinball machines and shuffle board tables. In a small room in the back they've got a nice little setup for darts and specialty pool table accessories. Nice place.

Christopher Miner: The Installers did an excellent job. They were extremely professional and I would highly recommend them.

Mark Rifkin: I got a ping pong table from here. Everyone at the store was very nice and helpful and the delivery and install was fast and went great. The install team was great.

Mike Hall: Ray and Jon did an awesome job! They were very fast and super professional! Would recommend them and Ace to anyone! Thank you!

Amanda Jones: Very helpful, not pushy, and flexible!

Lea Powers: Ace Game Room sent two employees, John and Ray, to tear down and set up a vintage pool table that has sentimental value. The team took great care in measuring and placing the table exactly and even returned to make a small adjustment I requested. Thanks, Ace Game Room team!

Craig Bloom: I was 100% satisfied with the service and quality of work by the installers today with the pool table awesome job thank you very much.

Michael Fisher: Excellent customer service!

Brenda Slabaugh: Awesome service both in store and delivery/installation! Thank you Austin, Michaela, Ken and John!!!

Susie Whybrew: Super friendly folks! Mikayla was so pleasant to communicate with, she kept me posted on parts order & scheduling repair for my Rainbow playground set. Kenny did a fabulous job replacing parts. Highly recommend Ace Game Room Gallery!!

Riley Morehouse: The guys were phenomenal; very respectful, professional team. Showed up right on time, took them only about an hour to complete (would’ve taken me weeks). Got exactly what I paid for. Saved the number in my phone in case any friends/family buy a play-set! Great experience overall!

Rebecca Levitz: A great experience from start to finish. Austin was a huge help during the buying / selection process and the installation crew was efficient and friendly. Love our pool table from ACE!

Angela Kohlheim: We had our pool table moved and leveled. The installers did an amazing job! Accurate, efficient, and friendly!

Billy B: A1 1st class service, friendly 👌

T. Walker: We were looking for a decent preowned table and we found it at Ace. They came out just a few days later installed it and had a brand new cloth and came with cues, racks and balls. The guys did an excellent job setting it up!

Bianca Pernell: The installers were on time and got it done quickly and efficiently. My daughter is going to be obsessed with this play set.

Michael Pee: Installers were fast and professional even with the heat and number of steps to get down to the basement. Pool table looks awesome!!

Jennifer Fager: Plenty of new release options