Best Water Damage Restoration Service Fort Wayne Near Me

Paul Davis of Northeast Indiana Americlean/Water Out Ross Cleaning & Restoration Inc SERVPRO of Ft. Wayne Hays + Sons Complete Restoration ServiceMaster by Restoration Contractors® Five Star Complete Restoration Fort Wayne ServiceMaster by Monroe Restoration, Fort Wayne Protechs Restoration Inc. Distinctive Cleaning & Restoration Referral Cleaning & Restoration, Inc. Ciocca Cleaning & Restoration Roto-Rooter Plumbing & Water Cleanup Steam-It Inc. Enviro Decon of Indiana Springfield Restoration Steam Works Cleaning & Restoration Chem-Dry of Allen County

1. Paul Davis of Northeast Indiana - Fort Wayne

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· 477 reviews

3010 Butler Ridge Pkwy, Fort Wayne, IN 46808

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Paul Davis of Northeast Indiana: what do users think?
Richard/Kathy Cole: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueExcellent communication work and resultsServices:Mold remediation,Mold cleaning,Mold mitigation,Mold inspection,Water damage-related mold removal,Water damage-related cleanup repair,Mold damage restoration,Water removal
Andrea Thornton: Services:Mold remediation,Flood cleanup,Mold mitigation,Flood restoration,Water damage-related cleanup repair,Water removal,Remodeling,Repair flooringPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Luke Spence: Quality people and a quality company.
Karis Norden: Joel was well-trained and knowledgeable about water damage and the way water travels through areas of least resistance. He was thorough in checking for moisture each day and wise in making decisions about the next right step. He was polite and answered all my questions. His helper Jace was also polite and respectful and wore booties each time he entered the house. Typically we like to do things on our own to save money. We are so glad we didn’t tackle this by ourselves. The equipment Paul Davis has to detect moisture is state of the art. And they have tools I’ve never seen to help dry walls and floors. We are pleased with their service and expertise.Services:Water damage-related mold removal,Water damage-related cleanup repair,Water removal
Alysia Marshall-Seslar: Working with Paul Davis has been incredible, even in such a stressful situation where we needed repairs from water damage. I appreciated that the employees, Joe and Trevor, talked me through each step of their work. They patiently answered all my questions. They were committed to doing the job correctly and making our home safe. When they found an unrelated electrical issue, Joe immediately connected us with a local electrician. Having such friendly, knowledgeable people working on our home was a relief. I could not recommend this company more.Service:Water damage-related cleanup repair
parkercrosby: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueExcellent communicators. Diligent. Respectful. Quick to address in spite of busyness.Services:Mold remediation,Flood cleanup,Mold mitigation,Mold inspection,Flood restoration,Water damage-related cleanup repair,Water removal
Rowdy Brewer: Positive:Quality,ResponsivenessWoke up to find water had leaked from the kitchen, down to the basement and called Paul Davis. They responded immediately. They were helpful, flexible and kindly walked us through every step of the process. Joel, Tasia, Jace, and Andy worked hard to get the job done quickly.Service:Water damage-related cleanup repair
Heather Morken: Can not recommend these guys enough! Storm, Talia, and Joel did amazing jobs drying out our house after a pipe leak/burst. They arrived with exactly the right equipment only 2 hours after I called. They are working in close connection with our insurance company and making this process easier than we thought it would be. Those who came to our home were quick, professional, knowledgeable, understanding and kind. 10 out of 10 recommendedServices:Flood cleanup,Water damage-related cleanup repair,Repair water fixtures,Water removal
Jimmie Risner: Great service, excellent communication. Hopefully I never have to use their services again but if the need arises I will definitely use Paul Davis again.Service:Water damage-related cleanup repair
Reggie: Positive:Professionalism,Punctuality,QualityWe had water damage inside our kitchen wall, Joel came out first thing in the morning, and did the demo work, and cleaned up the damage. Very informative, and professional.Service:Water removal
Brian Murphy: Our basement flooded and it was a Saturday, I called Paul Davis and they were out pretty quick, maybe within about an hour. They got right to work removing the water. The lady we worked that day seemed very knowledgeable. After that I worked with Joel thru the rest of the restoration. He was great. He also seemed very knowledgeable, very professional, and kept great communication the entire time. Everyday i knew exactly what they were going to try to accomplish and at the end of the day he would report with what they did and give me the plans for the next. I was really impressed with Joel!Service:Water damage-related cleanup repair
Shelley Beghtel: Our contractor, Michael Roman, was awesome in helping us to get stuff done! It was a long 3 months and dealing with our insurance, Liberty Mutual, was less than ideal as the the communication with our Adjuster, Takira Caruthers, was not responding to our many emails and calls. Mike was able to get stuff done though and we are finally able to enjoy our home again. Thank you to Mike and the Paul Davis team for your help in a less than favorable situation!Services:Flooring,Drywall repair
Deanna K: Went for CE insurance class. Good speaker friendly staff
Wendy Yoder: Positive:Professionalism,Punctuality,Quality,ResponsivenessWe were so impressed with how quickly Joel and his crew came to our house to cleanup a water issue we had. The communication was awesome too! I will for sure be recommending them to friends and family that are in the same unfortunate situation that we were in!!Services:Water removal,Water damage-related cleanup repair
john morr: Positive:Professionalism,Punctuality,ResponsivenessEveryone we have dealt with has been very knowledgeable, conscientious, personable and helpful.Services:Water removal,Water damage-related cleanup repair
Peter Davis: Benson was an outstanding guy. He really pushes to get work finished in a timely manner.Services:Fire damage cleanup repair,Flooring
Lauren Morrolf: We were in shock after having our house catch fire and we were reassured that everything would be taken care of by the Paul Davis company. Some of the employees were great but the ones they had take care of our house were even actual contractors they were just hired under the table. Our floor is messed up, they didn’t insulate our walls, they didn’t put the correct doors on our rooms, they use the wrong paint so we can still smell the fire smell, we didn’t get a lot of things returned to us because of “smoke damage 🤨” and I can keep going. They took advantage of us and I pray they don’t keep doing this to innocent peopleService:Fire damage cleanup repair
Deb Cottrell: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueBenson was very professional and helpful with getting our roof replaced due to hail damage. The crew he sent did a great job with the installation as well as the clean up. Highly recommend him and the crew!
Cameron Smith: Positive:Professionalism,Quality,ResponsivenessMichael is an awesome project manager! He and his team went the extra mile to make sure we were taken care of. Professional, good communication and always left a clean worksite. Very happy with the end result! Thank you!!Service:Water damage-related cleanup repair
Francis Jones: When we discovered our basement sewage pump had failed, we promptly called our plumber and Paul Davis. Both crews were onsite within a couple of hours. The Paul Davis crew removed as much water as possible from the carpet and then removed the damp carpet, followed by placing dehumidifiers and a large HEPA air filter in the room. Paul Davis arranged for new carpet for us, which was installed a week or two later. Finally, Paul Davis employee Thad cleaned the basement stairs and the traffic pattern on the main floor. All the work was done in a timely manner and to our satisfaction. We are repeat customers of Paul Davis and although we hope not to need their services anytime soon, we know we can count on them if the need arises again.Service:Water damage-related cleanup repair
Thomas Cermak: What an Amazing group of professionals! I was very Impressed with the employees as well as the facility and the great lengths that they go to in providing ongoing training for their entire staff !

2. Americlean/Water Out - Huntertown

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· 100 reviews

2315 Southyard Ct, Fort Wayne, IN 46818

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Americlean/Water Out: what do users think?
Dylan Massey: Positive:Professionalism,ResponsivenessDespite being under siege from all the recent water these guys really saved the day. Got our house back to livable conditions quick. They came. Job was done. Basement has never been cleaner. Highly recommend.Service:Sewage cleanup
Matt: Excellent service, quality work, nice staff. I highly recommend Water Out for any water damage mitigation.
Gil Davis: Had a major sewer backup into the basement. They did a great job cleaning it up!
Kyle Lee: Positive:Professionalism,QualitySean and Justin arrived at my home on time to clean my air ducts. They were respectful to my home. They wore booties and even protected the walls from their hoses. They did a fantastic job and I would highly recommend them and this company.Service:HVAC duct vent cleaning
Cathrine Knight: This business was recommended to me and I am glad I went with them. After over a foot of a water/sewage back-up in my basement, Water Out really did a great job. My basement actually smells clean and the musty smell prior to the clean-up is gone. Thank you!Service:Water damage-related cleanup repair
Eniola Fabunmi: Positive:Professionalism,Punctuality,QualityGreat experience! They made the process much less stressful than I was anticipatingService:Water damage-related cleanup repair
Al Wilson: Positive:Professionalism,QualityFast and friendly service!! Kyle,Chad,Eric,Justin very professional service!!Service:Sewage cleanup
Ashley Teitge: Positive:Professionalism,QualityGreat experience! Very friendly and polite. Excellent work!!Service:HVAC duct vent cleaning
Dana Ginder: Positive:Professionalism,Punctuality,Quality,ValueLogan and his partner did a wonderful job!! Would highly recommend Water Out for your carpet cleaning needs!!Service:General carpet cleaning
Dana Hedrick: Positive:Professionalism,Punctuality,Quality,ValueCJ & Justin were great! I will definitely be recommending your services to friends and family!Service:HVAC duct vent cleaning
Patty Goggin: Water Out was amazing! Logan and Chance are a great team, very respectful and responsible! They cleaned the carpet after some water damage in our lower level.Thank You!Fort Wayne Water Out!Services:Flood cleanup,Water removal,Water damage-related mold removal
Matt Farmer: Positive:Professionalism,ResponsivenessEric did a great job cleaning our carpets. Highly recommend this company for carpet cleaningService:Carpet cleaning
Kaitlin Rockefeller: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThey did an absolutely amazing job! Every one of them that came out to help was so professional and nice and informative and respectable. Thank you so so so much!Services:Flood cleanup,Water damage-related cleanup repair,Mold damage restoration,Mold inspection,Mold cleaning,Flood restoration,Mold remediation
Keith Edmonds: Water Out was a company that I found very confusing. They came out and gave me an estimate on services and then quoted me a price then days later the price changed and was higher than the agreed upon price. Then, after cleaning my basement of water damage left the remainder of the cleanup for me to find and additional contractor to finish! What! I learned a lesson that I'll never forget with these guys!Services:Water removal,Water damage-related cleanup repair,Mold inspection,Mold cleaning,Flood restoration
Collin Lahr: Service:Water damage-related cleanup repairPositive:Professionalism,Quality,Responsiveness
Mariann: They came to clean my dryer vent. WOW!!! I was impressed. They didn't come in the house to move the dryer and start from the bottom which is inconvenient for me.They assessed where my outside vent was, got their equipment, explained what they were going to do & explained how it works. I stood out there to watch. My vent is about 12 ft high, they used their ladder, and blow all the lent from the bottom to the outlet.There was a lot of lent. Great job guys!!I call them again for vent cleaning.
Mark Shinn: Critical:Professionalism,Responsiveness,ValueHorrible company DO NOT HIRE to do any flood damage work!Service:Flood cleanup
Nicole Carroll: The owner Chris is very passionate about their craft and helping customers through what can be very overwhelming situations.
Nikki P: They aren't cheap... But they did a good job !
Kristin Raikes: Positive:Professionalism,Punctuality,Quality,ResponsivenessThey arrived on time and were very professional and did a great job with the cleanup. I’d definitely use them again and would recommend this company to others!Service:Water damage-related cleanup repair

3. Ross Cleaning & Restoration Inc - Fort Wayne

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· 387 reviews

2025 S Anthony Blvd, Fort Wayne, IN 46803

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Ross Cleaning & Restoration Inc: what do users think?
Tarra Thoma 'Swain': Ross Restoration was the best company I could have imagined to come help on what I felt was one of the worst days of my life. My home flooded and I woke up to about an inch of water throughout my home. I was given Adam's number to call, and within the hour he had his team at my home and starting the dry out process. Unfortunately Ross Restoration had to be the bearer of bad news, but they handled everything in a professional manner, and Adam was extremely professional and very good at communicating every step his team made. They stayed late to rip up flooring (Very sad) and they cleaned up all of the debris. Would 100000/10 recommend calling Ross Restoration for any services you may need. Adam is a wonderful resource to have!Services:Water damage-related cleanup repair,Flood restoration,Flood cleanup,Water removal
Amelia Torrez: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRoss Restoration is a top notch company. I highly recommend their services! Their staff were very professional and courteous! I had them come in to remove water from a carpet after a clothes washer spilled over. They were fast and very thorough. Great company and even better staff!Service:Water removal
Suseela Doravari: We are very happy with Ross restoration with the work they have done for us..Especially appreciated Adam Ross’s sincerity and professionalism.He kept us informed and communicate well determining our needs for upgrades and working with us and we are happy with the end results.He was helpful throughout the process.His crew also were very thorough and helpful.We do recommend ,Adam Ross restoration.Services:Water damage-related cleanup repair,Painting,Flooring
Linda Duesler: Positive:Professionalism,Punctuality,ResponsivenessJob is still in progress, but I am happy so far. They go above and beyond what I expected. I have confidence the fire restoration will be excellent.Service:Fire damage cleanup repair
iliketowatchthis: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery professional and knowledgeable. Top notch business to work with in every aspect. Smoothest transaction for insurance that you could ask for thanks to Adam and his crew. Would never even consider another option. Thanks for saving my basement!Services:Water damage-related cleanup repair,Water removal
Gary McSorley: Ross restoration definitely knows how to put their customers first! They are the best in the business. Our basement has flooded multiple times and Ross restoration is the only company we will use. The owner is hands on and is extremely knowledgeable and more importantly he cares about you and your home and only wants what is best for you. He truly puts your needs first. The staff at Ross restoration was extremely helpful also. The work they did was 1st class. If you are in need of a company the Ross restoration is the best in the business.Services:Water damage-related cleanup repair,Mold damage restoration,Mold inspection,Flood restoration,Fire damage cleanup repair,Mold remediation,Mold mitigation,Water damage-related mold removal,Mold cleaning,Water removal,Water damage-related pest control
MaryJane LuvRose: Services:Mold damage restoration,Mold remediation,Mold mitigation,Water damage-related mold removal,Mold cleaningPositive:Professionalism,Punctuality,Quality
Jerry Fuhrmann: Positive:Professionalism,Quality,ResponsivenessManagement was very involved with my claim and timely handled the complications of restoration. Water damage mitigation was excellent. Quality of work was excellent. I would highly recommend Ross Restoration to friends and family.Services:Water damage-related cleanup repair,Painting,Plumbing,Water damage-related mold removal,Flooring
bob parrish.ppinc@juno.com: Positive:Quality,ResponsivenessWould not consider using anyone else.Service:Water damage-related cleanup repair
David ottenweller: We have used Ross Restoration several times and have always had great service and honest advice.Service:Carpet cleaning
Kimberli Edington: Positive:Professionalism,ResponsivenessAdam was extremely professional, kind and knowledgeable. He explained everything thoroughly and completed the job sooner than expected. We got a “extremely clean” mold report right after he was done and we couldn’t be happier we used Ross Restoration!Service:Mold remediation
Melissa Burkhart: Adam and his team have done great work (flood mitigation and restoration in my mom's house). Everyone who has seen any step of the process has been impressed. Adam goes above and beyond when it comes to communication, from explaining his process to answering general questions. We couldn't be happier with the service we've received so far, and plan to continue working with Ross Restoration.Services:Flood restoration,Water damage-related cleanup repair,Flood cleanup,Water removal,Painting,Flooring
Kelsey Gatchell: Adam and the Ross Restoration team were an absolute blessing. A basement full of water is never fun or easy to manage, especially during a holiday weekend. Adam went above and beyond to comfort my family while taking action to correct to MAJOR flood we were dealing with. Adam is professional, informative, and efficient. He and his team executed clean up and dry out with ease. They were detailed and quick. What more could we ask for!?My family could not be more pleased with the work Ross Restoration did for us. Thank you to the whole Ross team for taking care of a major disaster in our lives and making it manageable.Services:Flood restoration,Water damage-related cleanup repair,Flood cleanup,Water removal
Chuck Yeaser: Ross Restoration is the best in the business!Adam and his crew are some of the hardest working people I've ever seen! Adam is always available, day or night, and if he says it he does it.I highly recommend Ross Restoration, their excellent work speaks for itself!
Ben Key: Services:Water damage-related mold removal,Water damage-related cleanup repairPositive:Professionalism,Punctuality,Quality,Responsiveness
Renee Urrutia: Services:Water damage-related mold removal,Water damage-related cleanup repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Cesar Hernandez: Positive:Professionalism,Quality,Responsiveness,ValueI was surprised Adam is the owner! He was very helpful and understood my frustration as well assured me that my insurance would cover the damages from the flood, I'm so glad I called him 1st! Thank you Adam!Service:Flood restoration
Joe Barker: Prompt and courtoeous. Did a great job drying out our home after a water pipe busted. Adam kept us informed, answered all of our questions and was attentive to detail. Would recommend Ross to my family.
karehder: Positive:Professionalism,Punctuality,Quality,ResponsivenessWe had a major leak in our upstairs bathroom that caused rain in our living room below. Ross was responsive, professional, very upfront and clear with every step that had to be taken. Their record keeping was spot on and their team top notch!Services:Mold inspection,Water damage-related cleanup repair,Mold mitigation
Bob Landon: While not the cheapest option, Ross Restoration was the most thorough, professional company that I could find to do the mold mitigation in a house which I just purchased. The staff communicated regularly with me during the entire process, and Ross Restoration was the only company I could find which offered a guarantee for their services. In my opinion they are worth every penny I spent!Service:Mold mitigation
Jennifer Head: Positive:Professionalism,ResponsivenessAdam and his team were quick to respond and answered all questions thoroughly. I appreciate their honesty and integrity… would highly recommendServices:Water removal,Water damage-related cleanup repair

4. SERVPRO of Ft. Wayne - Fort Wayne

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· 38 reviews

5401 Keystone Dr, Fort Wayne, IN 46825

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SERVPRO of Ft. Wayne: what do users think?
Derek Campbell: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueNick and Luke were very professional and very informative did great work in a timely manner
Virginia Bass: Nick and Luke were awesome. They got may damage taken care of quickly.
Trevor Love: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValuePM- Shahrukh Jafri was very professional and prompt. The whole team did a great job and if I need anything done in the Future I will reach out to them any time.Services:Water removal,Remodeling
Angie Durnell: Shahrukh and his team were great in our time of need. Professional and helpful, highly recommended.
Deb Shumate: Brook J , Walter and Jaylee were great. We had a broken water pipe in the wall. We had water pouring out of the foundation and siding. Bedroom, bathroom, and entryway . They've worked very hard . They are the extraction team. Next to start the reconstruction process for us. Be glad when it's all back to normal
renee meussling: Positive:Professionalism,Punctuality,Quality,ResponsivenessJaylee, Nick and Luke were fantastic! Professional, prompt and explained every step in detailed. They worked around our scheduled and exceeded our expectations.Service:Flood restoration
Shirley Roose: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueJaylee & Evan did an amazing job on working in getting my house dry thank you so much for everything!Services:Water removal,Water damage-related cleanup repair,Flood restoration
eilene elzein: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueEvan and Jaylee did an Amazing job and we appreciate everything you have done for us!!! Thank YouService:Water removal
Michael Yorkovich: Nick and Deron were very polite and did a great job!Service:Flood cleanup
Bronnie Connors: Luke and Nick are great! Always on time always professional and polite. They take the time to explain everything they are doing, and it is all done efficiently. These guys rock! Servpro, as a company, I would highly recommend! They operate in a timely matter and work quickly to get you back in business!
Emory Lyons: Nick and Luke were great. Easy to work with, very friendly and professional. And can't forget Brooks and Walt. They were super helpful in getting the contents out of the house and packed away securely.
Alex Dove: Positive:Professionalism,Quality,Responsiveness,ValueNick and Luke did a fantastic job on my basement after it flooded. They kept me informed about everything the whole way and were very courteous and professional.Services:Flood restoration,Water removal
Amanda Lombardo: Positive:Professionalism,ResponsivenessServpro responded quickly to our flooded basement and got everything taken care of and dried out. Nick and Luke did a great job of keeping us informed and getting everything moved out and dried out and getting all the demolition done in a timely manner. I would highly recommend them.Service:Water damage-related cleanup repair
Thomas Baldwin: Positive:Professionalism,ResponsivenessBrooks and the ServPro team were fantastic to work with in a very stressful situation. Flooding is a part of the risk of owning a basement, and while they couldn’t prevent the flood, they were extremely helpful in the mitigation process. While I hope I never have to utilize their services again—I’d recommend them to anyone.Service:Water damage-related cleanup repair
Bill Guschwan: Jaylee and Evan showed up early to take care of everything. They lugged out 19 machines lickety split. They were very nice and personable. Communication was clear and reliable. Thanks to them!
Walt Justice: Jaylee and Luke were on-site within 24 hours of our sump pump failing. They were able to mitigate all the water and get us back up and going in just a few days. Jaylee was courteous and communicative throughout the whole process and ServPro worked directly with my insurance company. Great experience! I highly recommend ServPro.
Shari Shearer: Nick and Evan were very professional and hard workers. We were pleasantly surprised how quickly the work was completed. They were conscientious to our schedule upon their return to remove their equipment and were very thorough in explaining everything. Great job, team of Emma, Nick and Evan!
Blut Blot: Positive:Professionalism,Punctuality,ResponsivenessNick and Luke were prompt and professional. Great job.Service:Water damage-related cleanup repair
Dawn Daniels: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueServpro Fort Wayne did a GREAT job on covering a hole in the side of our building, until the actual repairs can be done. The 50 mile an hour winds yesterday ripped open a huge spot on the side of our building. They were quick & did a great job. Do yourself a favor & just call Servpro - I highly reccomend using them!
Curtis Pomykal: The experience that I had with Nick and Luke was truly a five-star experience. Nick answered all of my questions and was extremely polite. I would not hesitate one minute to use these two men when it comes to a cleaning service. These two men are obviously Servpro‘s example of quality performance. Thank you Nick and Luke!
Danny El-Hussein: Jaylee and Evan did an amazing job cleaning up the nasty mess from a sewage issue we had in our factory. They were very polite, quick, and friendly. Everything from calling and getting an estimate to completion was an easy experience and I will definitely use them again if needed in the future.
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5. Hays + Sons Complete Restoration - Fort Wayne

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· 72 reviews

3819 Superior Ridge Dr, Fort Wayne, IN 46808

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Hays + Sons Complete Restoration: what do users think?
Matt Bowers: I was very happy with Hays and Sons. The entire process of cleaning up our water mess was fast and professional. They were professional and were on time. They had 2 men who really stood out to us. Russell and Caleb. They were professional and answered all of our questions. They really had a depth of knowledge in this industry and I even learned a couple things! They took care of our property and treated it well. Russell was amazing and communicated the process in layman terms. Both Russell and Caleb were friendly and genuinely caring, really great guys! They really wanted to get us back up and running ASAP. I could tell they cared about their work and wanted us to be happy. Which we were! Hays and Sons are a professional and personal company and have a top tier workforce! Thanks for your service!Services:Flood restoration,Flood cleanup,Water damage-related cleanup repair
Michael Stott: I wasted 2 months of time that should of been used in finding a relaible company. I had zero contact for 1 month from this company, and send an email relaying my frustration and concerns and 1 month later learn my rep thought i wanted nothing to do with Hays and sons. We were talking a 100K job that would have been 20K plus profit! Can I bill you for my time that was wasted? against the bill i am sure you will send!Services:Water damage-related mold removal,Roofing,Water damage-related cleanup repair
Mariah Anderson: Hays + Sons were amazing to work with. Tom Dunlap was amazing to us. He made sure everything got done and got done right. He stepped in and helped when needed. He made sure we were highly satisfied with our home. I would recommend Hays + Sons to anyone. Defiantly a great company for all the water damage that was done to our home. Tom deserves more than a 5 star rating. Thank you. Seriously!-Kyle & Mariah AndersonServices:Painting,Water damage-related cleanup repair,Flooring
Farbod Salman: Initially called for water damage and was told they would have someone out in about 3 weeks. 2 weeks later I called to get an update to at least get a day and time. Was told we were in the system and that someone would call us back. No one called so I called them again and I was told they don’t know when and if they can send someone out. They are too busy. Even though I was in the system already they were too busy servicing others. Told me they don’t know when they can come out and to “just call another company.” They don’t care about their potential customers so yes don’t waste your time and just call a different company. I would avoid Hays and Sons and the headache. Take THEIR advice and call someone else. Don’t bother with this unprofessional company. 0/5 if I could.
Michael Ferrell: We used them once and we will NOT usethem every again. We are NOT satisfied with how the new flooring is installed because it was NOT installed exactly like the original flooring. The new flooring is supposed to be installed exactly like the original flooring that was removed since that is what the word restoring means and that was NOT done. To solve this problem I will have to remove the new flooring and reinstall it exactly the way the original flooring was installed since that is the way we wanted it done in the first place. Second choice for us is to hire a contractor to reinstall it exactly the way it was just like the original flooring was installed. Either way WE will get the flooring laid down exactly the same way the original flooring was installed. My mom is the home owner and she is NOT satisfied with how they installed the new flooring and she wants it reinstalled exactly like the original flooring. My mom deserves to be happy and satisfied with the work being done to her home. She is not happy and satisfied with how they installed the new flooring so that means either I will redo the flooring myself or I will need to hire a contractor to fix the problem by reinstalling the flooring exactly like the original flooring.
Dale Hess: My insurance company recommended Hays & Sons and they contacted me immediately. I had a pipe break in my downstairs bathroom which caused extensive damage to my first floor and finished basement. They sent a remediation team within a day and they really did a great job. Their project manager Tom Dunlap coordinated all repairs. He did an outstanding and professional job setting up our repair schedule and getting the job done in a timely manor. The contractor who he brought in to do the work was an amazing hard worker who did a fantastic job making sure we were satisfied with his work. I highly recommend Hays & Sons and the fine job Tom Dunlap did for us.Services:Mold damage restoration,Remodeling,Mold inspection,Carpet cleaning
Michael: Edit*Nathan and I did speak about this issue and part of the issue was no breakdown of services rendered was sent, just a simple invoice. After the detailed invoice was sent, the services were more laid out, though still high in my opinion. Will add another star to the review because the guys in the field and project manager do seem to be genuine and want to do things right by the customer.$4000 for them to run 2 dehumidifiers for 6 weeks. It was 6 weeks because they had to keep swapping out the dehumidifiers because they wouldn't work. On the second swap the dehumidifiers leaked, damaging the wood floors. The solution for this, Old English floor stain to hide the new water mark. Nothing to address the cupping of the boards and we had to hire a different company to come in and repair the floors. Why not put a pan under the dehumidifiers to catch anything if there is a leak? The techs that came out were nice guys and professional, but not impressed with the solutions or the cost.Service:Water damage-related cleanup repair
Lesley Crowe: Fire chasers took advantage of our grief nothing but problems with the house and its been almost 3 yrs example who lays carpet without laying a sub floor first? Sometimes I feel like I'm going to fall into the basement funny part our front yard had a huge stack of plywood for foors that disappeared but insurance was billed. Doors are not hung right I can go on and on but I'm tired of wasting time with this company oh and the cleaning company lost some of our things whoever that guy Juan they hired as a construction company also has bad shady reviewsServices:Painting,Remodeling,Fire damage cleanup repair
cathy: Positive:Professionalism,Punctuality,Quality,ResponsivenessProject manager Tom was awesome. He was personable and professional. They did the work wuickly and it was top notch quality. All the workers that worked on my basement did an awesome job. Thank you!Service:Water damage-related cleanup repair
Laurie Arnett: Services:Painting,Water damage-related mold removal,Mold inspectionPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Shannon Griffith: Did insurance repair after tree hit our 4 seasons room. We also did other work to enhance the new 4 seasons room. Rick Green was our project manager and did an awesome job as this work took over year to complete due to Covid and material delays. Rick even jumped in do some of the work himself when they were short handed. Communication was excellent and attention to detail was on point. Just great to work with even thought this job was a nightmare from the beginning.Services:Painting,Flooring,Remodeling
Laura Jenkins: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueHays and Sons are amazing!! We've never been through making a claim and they have treated us with so much respect and actually care about us and not just with the project. I would use Hays and Sons again in a heartbeat!!!Services:Water damage-related mold removal,Painting,Water damage-related cleanup repair,Remodeling
John THOMPSON: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTOM DUNLAP was great to work with. He was veryProfessional and always able to answer any question and solve any problem.
Paul Pratt: Services:Painting,Flooring,Fire damage cleanup repairPositive:Professionalism,Quality,Responsiveness
Brittany Mitchell: Positive:Professionalism,Punctuality,ResponsivenessWe had a water leak that ruined our walls and floors in our bathroom, hallway, and living room. Hays and Sons got to our house quickly and helped mitigate the damage. We had a great experience with them!Service:Water damage-related cleanup repair
Jan Van Horn: Critical:Professionalism,QualityThe water extraction was completed very well and quickly. The restoration was a cascade of frustration...poor communication, incompetence, and aggravating attitude. I could go on! Bottom line... would never use again and would never recommend.Service:Water damage-related cleanup repair
Nathan Smith: Took care of everything the only thing that could be improved is I received a couple of calls about deposit but everything was covered through insurance and I should not have received those calls.Services:Flooring,Water damage-related cleanup repair
Nicholas Orth: Terrific Restoration company!!
T K: Hays & Sons handled my water damaged basement with professionalism throughout the restoration. I knew I was in good hands when they were hand wiping the garage floor of shoe prints ensuring no mess would be left. They were great. A special thanks to Rick Greene throughout the restore portion and Kenny Belford and Nate Johnson for the mitigation process and keeping me informed of daily progress. Thank youyou can take the photos and post them.Services:Painting,Flooring,Water damage-related cleanup repair,Remodeling
Amy Wheeler: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueOur general contractor, Landon, did a very nice job communicating throughout the whole bathroom remodel project with us! We are pleased with Hays + Sons’ work.Services:Plumbing,Painting,Flooring,Remodeling
Thomas Swank: Ernesto did a fantastic job repairing our ceiling. He is a master craftsman.Service:Water damage-related cleanup repair

6. ServiceMaster by Restoration Contractors® - Fort Wayne

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· 9 reviews

1601 Short St, Fort Wayne, IN 46808

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ServiceMaster by Restoration Contractors®: what do users think?
Jeremy West: My opinion may be biased and seen as disgruntled as I was a former employee for Monroe restoration. My employment lasted a total of 3 months as a carpenter. My position was terminated because a customer had an interior water leak inside of the structure of their home. I had very little to no knowledge on the situation and was still in training and just did as I was told to do as I was hired without any experience at all. My position was terminated because I did not turn the water off even tho we reached out to management right away about the leak and nobody told us what to do and or even give us direction to resolve the issue. The damage was already there and we did not see any active leaks.Upon my termination Jerry Fair, the guy who hired me, fired me and gave me very little reason and would not even have a conversation about the situation claiming we cost the company 3k but the damage was already there upon arrival. I was told i didn't shut the water off. Mind you I'm still in training and have no experience in this field. I was hired as a carpenter not a plumber. The damage was all internal and I was only following orders from the guy training me. Who's actually a great carpenter and awesome worker ( also not a plumber)Besides all of that working for Monroe was rather annoying, I've read all of the previous reviews and can relate to a lot of the 1 star ratings as they are very unprofessional, zero communication, zero empathy and no compassion for peoples homes and or their employees. They are unorganized and very irresponsible in the start to finish process of somebody's home. Of the 3 months I have been there I have heard nothing but complaints about the company from clients and I couldn't agree more.Now I can also say that the five star ratings are well deserved because the water tech team boys are awesome! Very professional and very kind but that's where the professionalism stops. Those guys deserve every rating they have and more.My advise to you, if you have a water leak the water techs guys will be awesome, if you have any other issues, such as storm or fire damage do not call Monroe unless you want your projects to drag out for months and months. On average customers that were not satisfied ( I've talked to a lot of them) were around the 6-9 month area with getting their homes somewhat put back together.End of rant.- Jeremy westFormer carpenter for Monroe
Matt Lantz: Positive:Professionalism,ResponsivenessA car had hit our house in the morning. Servicemaster was there that afternoon and had the damage covered before they left. Trent and Zach did an expedient and professorial job.
Aaron Gernhardt: Positive:Professionalism,Quality,ResponsivenessRayden, Noah, Zach and Trent were rockstar who performed their job at a high level while showing professional courtesy and compassion!Service:Sewage cleanup
Mallory Pruden: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTrent, Noah, Zach, and Rayden all did a phenomenal job. From start to finish everything was very professional. I would absolutely recommend this company to anyone in need of this type of work done.Services:Mold cleaning,Water damage-related cleanup repair,Water removal,Mold mitigation
Deborah Denton: Rayden n his team were on time every day! Would call n give heads up when coming, always a smile n kind words!! Explaining thru whole process, unbelievable for this day in age, SUPREME COMPANY, at least here in Fort Wayne/New Haven, Indiana!!! Cannot praise enough, THANK YOU SERVICEMASTER, THANK YOU!!! Btw, this is from Gary/Deborah Denton..,,,Services:Water damage-related cleanup repair,Water removal,Carpet cleaning,Flooring
Jake Johnson: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThese guys were awesome! Extremely knowledgeable and efficient. Answered all my questions in helpful ways. Trent, Rayden, and Alex were incredibly hard workers and very professional.Services:Water damage-related cleanup repair,Flood restoration
Rob Nick: Positive:Professionalism,Punctuality,QualityTrent and Rayden turned a bad situation into a pleasant one. These two men should be promoted for the quality of service they give!Service:Flood restoration
Jordan Freedman: Positive:Quality,ResponsivenessThe team was responsive, professional, and experienced. They told us what they needed to do, and did what they said they would do when they said they would do it. Can’t ask for a better experience at a difficult time.Service:Water removal
kate hurd: Positive:Professionalism,Punctuality,Quality,ResponsivenessVery respectful staff. Kept me updated throughout the process. They all did a great job. I hope I don’t have to hire them again lol. If the situation was to arise again, I wouldn’t hesitate to contact this company.Service:Flood cleanup
The Swish: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRayden, Jermaine, Trent, Alex and Chris were great. They were very accommodating to our needs. I'm very please with how everything went.Service:Water damage-related cleanup repair
Jerry Fair: We had water damage at our house cause by a line to the dishwasher that ruptured. Our entire floor was ruined. The team at ServiceMaster showed up, removed the damaged floor and started the process to dry everything up. The have went to great lengths to make sure everything is mitigated and contained. Trent, Rayden, Jermaine, Alex and Chris were prompt, professional and helpful.Services:Water damage-related mold removal,Water damage-related cleanup repair,Mold mitigation
Gina Gould: Services:Flood restoration,Water damage-related cleanup repair,Flood cleanup,Mold remediationPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Gerard Willis: Service:Water damage-related cleanup repairCritical:Professionalism,Punctuality,Quality
Savannah Coonrod: Positive:Professionalism,Quality,Responsiveness
Todope Dope: Positive:Professionalism,QualityThey came and did everything I asked for in a timely manner and very professionalService:Fire damage cleanup repair
Tara Bliff: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThis company was VERY responsive, within 1 hour someone was at my house and instantly relieved my stress. I had a sump pump fail in my basement and they helped me get it all out and put new flooring in. They dried my basement and we’re very professional.Services:Water damage-related mold removal,Mold inspection,Water damage-related cleanup repair,General carpet cleaning
Jeremy Davidson: Positive:Professionalism,Punctuality,Responsiveness
Owen Fischler: Everyone at Monroe Restoration was terrific. They remodeled our old tired bathroom and turned it into exactly what we wanted. We could not be more pleased! They just transformed our bathroom! Thank you everyone.

7. Five Star Complete Restoration Fort Wayne - Fort Wayne

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· 17 reviews

3209 Caprice Ct, Fort Wayne, IN 46808

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Five Star Complete Restoration Fort Wayne: what do users think?
Elsa W: Positive:Quality,ResponsivenessThe guys were great and got everything back together after having a stall shower leak inside the wall. They did drywall in the bedroom and installed a new shower stall after they cleaned the mess from the leak.
Crystal Allen: Total waste of time. It took 7 weeks to get to honest enough that they couldn't pull permits to do the the restoration work on the house fire. Empty Hope's and promises with Poor communication and lack of consideration during difficult times.
Michael Filosa: We had a flood roughly 4 months ago. Due to insurance, Stanley Steemer did the water mitigation - so I can't speak on that side of things.What do I have to say about Five Star Complete Restoration? I am 100% happy with everything they have done. You can see the before and after pictures (think after are uploaded first). You can see how awesome their work is here. New floors, cabinets, countertops and trim.Let me tell you about the team. Ryan - one of the best guys I've ever had the pleasure of working with. He and I tag teamed the insurance and he made sure I got what I deserved in compensation. He will fight for you! He knows what he is talking about and a true professional. Easy to get in touch with - either via phone or text. He and his guys went out of their way to help us feel as at home as possible. I can't even tell you how many times they came and moved the washer and dryer in and out of the house.His team, Brad and Scott, awesome dudes that do great work! Not only are they great at their job, they were very courteous of our space. They cleaned up daily and I didn't see a mess after they left, not one time. I can't say enough about these three guys.Ryan, Scott and Brad will make things right, no matter what! They put up with some of my requests, no questions asked. They stayed and didn't say job well done until I was happy. Not only that, Ryan said if we find anything in the future, no question he'll come out and get it taken care of.I will be using these guys for any type of work on the house I can't do or don't want to do. I trust no one more. They are not only a veteran owned company, but local too!I am so pleased to be able to work with them - it was such a pleasure. It was a long process due to circumstances out of their control, but well worth the wait! I'd recommend them to anyone and will use them again!
Jessica McFadden: Five Star came to my rescue late on a Friday night to fix my water damage from sewer back up. The guys were quick and professional. They were helpful on an ongoing mold issue I had also.I would gie them 5 stars any day of the week
Cathrine Noffsinger: Thank you for the fast 24 hour service on the week end on our water damage, Good luck with the new store in Fort Wayne with fire and mold repair also
Cindy Archer: These guy do a great job with water damage fire and mold issues
Britney Bates: 5 star cleaned water out of my homeThey are great !!!
Norm S.: This company is outstanding! Five star restoration was referred to me by my insurance company. I had an ice maker line leak in my kitchen and got my wood flooring wet and damaged. Five star restoration dried my hardwood floor and drywall.Their staff is professional and knowledgeable. I would recommend and use them again in the future.
Brian Schultz: Highly recommend. The guys did a great job cleaning up the mess from our water damage. Very satisfied!

8. ServiceMaster by Monroe Restoration, Fort Wayne - Fort Wayne

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· 15 reviews

3707 Transportation Dr, Fort Wayne, IN 46818

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Jerry Fair: We had water damage at our house cause by a line to the dishwasher that ruptured. Our entire floor was ruined. The team at ServiceMaster showed up, removed the damaged floor and started the process to dry everything up. The have went to great lengths to make sure everything is mitigated and contained. Trent, Rayden, Jermaine, Alex and Chris were prompt, professional and helpful.Services:Water damage-related cleanup repair,Water damage-related mold removal,Mold mitigation
Gina Gould: Services:Mold remediation,Flood cleanup,Water damage-related cleanup repair,Flood restorationPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Tara Bliff: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThis company was VERY responsive, within 1 hour someone was at my house and instantly relieved my stress. I had a sump pump fail in my basement and they helped me get it all out and put new flooring in. They dried my basement and we’re very professional.Services:Water damage-related cleanup repair,Mold inspection,Water damage-related mold removal,General carpet cleaning

9. Protechs Restoration Inc. - Fort Wayne

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· 43 reviews

2777 Sherman Blvd, Fort Wayne, IN 46808

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Protechs Restoration Inc.: what do users think?
Cassie H: If I could give them less stars I would. Their services were extremely poor and unprofessional.They admitted to providing sub-par service due to demand and said my carpet did not need removed, only to find the mold under the carpet because they couldn't do the job properly. Im so glad I didn't take a word of their advice and went with my gut to have the carpet removed.They told me that they would check on the moisture levels daily and didn't for 6 days! 6 days! No wonder there was mold, because they didn't even remove the water!They also billed me wrong. And only after asking multiple times were they able to provide a line item cost breakdown to which I saw mistakes and had to fight to have taken off.Please do yourself a favor and scroll on to the next company for services even if it means not getting help in a flood or fire restoration. It will save you time, stress and money.
Toby Kennerk: In June we took on water from a rain storm. I called Protechs per a recommendation from my insurance company. They arrived quickly. I spoke with the employee who came and she assured me they could dry my carpet and everything would be fine.They removed water with a machine and left the house with 15 large fans and 2 dehumidifiers. Day 2 house smells awful. Protechs never shows back up day 3 they arrive and spray some cleaner/deodorizer. remove old laminate and in the process damage my bar. Day 4 bring in a large heater wire into my breaker box put holes in my wall hanging plastic sheeting covering staircase. People it keeps going on and on After about 10 days I finally get them out of my home! pulled the carpet and replaced it for less than PROTECHS charged me $5729.17 to dry my carpet that I had to remove do to the smell. please consider someone else if you have water damage. They didn't want to even give me a total! they wanted to keep ringing up the bill for my insurance company. needless to say my insurance company has vowed to never use these folks again as well! I have pictures of everything as wellService:Flood cleanup
Barb Richards: Positive:Professionalism,Quality,Responsiveness,ValueThis is the second time I have used Protechs and both times have been wonderful. They are the most reasonably price, they are quick, effective, keep you up to date on what is going on. Everyone was wonderful to deal with. I will always deal with Protechs. Thank you.Services:Flood cleanup,Mold remediation,Water damage-related cleanup repair,Carpet cleaning
Mike Liebing: Services:Water damage-related mold removal,Water removal,General carpet cleaningPositive:Professionalism,Punctuality,Quality,Responsiveness
Deanna Schaefer: I can't say enough about Pro -Techs and the excellent service they provide. With recent heavy storms in our area, we had 3 offices down without power causing basements to flood. Pro Techs got on it and got the job done!!! They are professional and experienced and treat you like family. Special kudos to Megan at the office. I'm sure they were getting overwhelmed with calls and people needing service but she was always calm, cool and collected. Also to Caleb our Project Manager. Great guy that made sure things happened. If you need water restoration services call Pro Techs. You will be glad you did. Thanks again Pro Techs Team!Service:Water damage-related cleanup repair
Lori Sealscott: Critical:Professionalism,Punctuality,ResponsivenessThis company is very unprofessional. They will set up appointment to come out and then cancel the day of. THey have done this three times to us. You will regret if you schedule with this company.Services:Flood cleanup,Water damage-related mold removal,Carpet cleaning,General carpet cleaning
Jacquie Downey: Positive:Professionalism,ResponsivenessDuring the great power outage from the Storm that hit southwest Fort Wayne in June 2022 ended up losing power and had water in the basement. Made the call and they had a team out there within a few hours. The team was professional, nice, trustworthy and hard working! I would highly recommend them for any of your needs.Service:Water removal
Colleen Fodrey: Protech’s made the most amazing transformation of my bathroom. It had mold on the walls and they gutted it all the way down to the studs cleaned everything and redid the bathroom beautifully adding a vent and pocket door so mold will not return. Super professional and a great price!
Nichole McCoy: I have used Protech before when my basement flooded years ago and received great service for a great price. This led me to using them for carpet cleaning almost yearly. Recently I was needing a last minute dryer vent cleaning because it was taking 3 hours to dry a load of laundry. They fit me in the schedule quickly, especially with the holidays. Once here, the 2 gentlemen noted that it wasn’t a cleaning that I needed but a pipe in the wall came apart. Not only did they clean the vent by they also ran to the closest town to get a new pipe and supplies to fix it, cut my dry wall, repaired the pipe, and replaced the dry wall with minimal follow up for me to do to finish the space they had to cut. I am beyond happy with their service. It is not often these days that u find a company and their employees that bend over backwards to do the job right, instead of just fixing it enough to get by. The 2 gentlemen were kind, professional and very thorough. Will definitely be using the company’s services again and hoping these 2 men receive compensation for a job well done.Service:HVAC duct vent cleaning
Bad Review: I hired this group to clean out my attic and some minor work in the house on a budget. After dealing with the owner on a resolution, and then just doing the job myself to get it done right , I would NEVER hire, or do business with any of these jokes again. I wish I didn’t have to give a star as they are not even worth one. The ethics, and standards set forth by the owner of the company is a shame. Cleaning up sludge fits the professionalism that I received.
joan courtney: Positive:Professionalism,ResponsivenessGreg was absolutely awesome in his professionalism and work! They removed asbestos from the air ducts and suggested we get our HVAC guys in ASAP to fix the ducts. They had rusted thru and Greg used as much duck tape and cloth he could to keep our AC running. I would recommend ProTechs for any upcoming needs.
matt hoevel: Excellent service, from initial bid which was compared to another, answered questions promptly, services were started sooner than expected, completed to satisfaction on an entire house of a smokers house pre sale, final walkthrough to ensure everything met expectations, would recommend
Brenda Williams: Critical:Quality
Crystal Clark: Positive:Punctuality,Quality,Responsiveness,Value
L.G: I contacted protech after a referral with hopes of getting an estimate on my dads home which I recently inherited.The home had a small bathroom fire which resulted in a lot of soot and smoke damage throughout the home.After speaking with a receptionist and informing her I would be paying out of pocket she said a guy named Kirk would be out to give me an estimate.When Kirk arrived he looked around about 10 minutes and stated he thought this would just be a small bathroom fix and again asked if I had already contacted my insurance.I again replied I would be paying out of pocket.He states he would contact his lead because he came unprepared to give an estimate that size.I asked when would I be contacted by the lead and he said by the end of that day.That was last week.I have not been contacted by anyone from protech.I feel the reason I haven't been contacted is because this company is assuming I dont have the money or can't afford to pay out of pocket.Im very dissatisfied and dissappointed.
Annette Way: Has a house fire and $7500.00 to wash tools that we said not to! Only to get are stuff back with 1 to 2 tools in each box!! Like a meat smasher and an empty grill tool bag in 1 box! That’s absolutely absurd!!! And seem to be missing some tools! Weird was that your bonas pay?! Never again would I even recommend this company!! So disappointed
Karlee gfds: Half of these reviews are from employees, what a great way to boost yourself to a false rating . If you look at the reviews of people who have actually used them as customers, most of them are unhappy. They even shut the reviews off on their Facebook page, because they were all negative. Absolutely avoid this company at all costs. They did a terrible, terrible job on my restoration, took forever, and then ripped us off on the cost of the claim. Worst company I have ever dealt with. I would avoid at all costs.
Tony Mass: I worked for them I love protect I wish I worked for them full-time permanently... 😊😎 Heading there at 10:00AM to check if there hiring in about an hour and a half... Lol 😊
steve wagoner: Was referred to this company through insurance. Insurance said they don’t charge for estimate. So got a invoice for 500 dollar inspection and it states must be paid to receive estimate.
Emily Rorick: On time and professional even for the biggest Job, thank you! I highly recommend!!

10. Distinctive Cleaning & Restoration - Fort Wayne

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· 122 reviews

2401 Pennsylvania St, Fort Wayne, IN 46803

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Distinctive Cleaning & Restoration: what do users think?
crazynexus: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAlan and Audrey were great! Scheduling was easy, and they were very communicative. Alan did a fantastic job of cleaning our carpet. It looks brand new and the vibrant gray color returned. Will definitely be using them again for the rest of the house!Service:Carpet cleaning
Holly Haire: For 7 years now, I have battled my tile flooring in my kitchen. I have tried everything to keep this whitish color tile looking clean …mopping, scrubbing, homemade baking soda pastes…I even hired another cleaning company to professionally clean it, but no matter what I tried my tile still looked dirty. I was referred to Alan at Distinctive Cleaning and Restoration and I was amazed at the before and after. My tile looked so clean my 7 year old asked if we got a new floor when he returned from school!! Alan was very through, professional, and he even offered me tips to keep my tile looking fresh. I will definitely be using this company again. My photo shows the left portion of my “unclean” tile and the right portion has been cleaned. My photo speaks for itself!!
Robbie Bear: Positive:ProfessionalismMy carpets look new after they cleaned them.Services:Area rug cleaning,Carpet cleaning
Kevin Smith: They did a remarkable job on my carpet, area rug and upholstery. They took their time and made sure everything was perfect.. After seeing the job distinctive did for me, I can't imagine ever using one of those national chains again. Great job!Services:Area rug cleaning,General carpet cleaning,Upholstery cleaning
Carla: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI couldn't believe how fast and thorough Alan was in cleaning our 2 story home with a finished basement! Our carpet shows zero signs of the stains that were there from things like spilled coffee and having 2 large dogs. I highly recommend using this company for all carpet cleaning needs!Service:Carpet cleaning
Brian Gottwald: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueDistinctive Cleaning was a pleasure and easy to work with, great communications from the time of the quote until the job was completed. I would highly recommend for any cleaning and they will be the first that we call in the future.Services:Carpet cleaning,General carpet cleaning
Ted Huard: Great Job , The Best
Errik Polakovic: Positive:ProfessionalismDistinctive Carpet was amazing!!!!! Got out stains other competitors couldn’t!! Will be using again!! Great job!Service:Carpet cleaning
Ellen Kinzer: Positive:Professionalism,Punctuality,Quality,ResponsivenessEverything came out very clean. Appreciate Alan arriving at the time indicated. Will use them again. I would recommend this company.Services:Carpet cleaning,Carpet steam cleaning
Laura Taper: Positive:Professionalism,Punctuality,QualityThey do the best job and I have recommended them many times.Service:Carpet steam cleaning
AJ May: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAwesome customer service, communication, and value. Glad I came across a nice small business to support!Services:Carpet cleaning,General carpet cleaning
Donna Neff: 50 gallon water heater flooded my utility room went under the wall under my new flooring no less on Christmas day. However Distinctive Cleaning and Restoration came the very next evening and brought commercial fans to dry up the floor after my children had soaked up most of the water with a shop vac and dozens of towels. Greatly appreciated DC&R coming so promptly.Service:Water damage-related cleanup repair
Dennis Ernest: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThe quality of work is top notch. Very professional. Will absolutely use them again. Highly recommended.Service:Upholstery cleaning
Naomi Eddy: We have had the best experience with Distinctive Cleaning! Alan has worked magic on my upholstery that had stains on it, old stains in carpet, pet stains, you name it.Audrey is great at getting back to me immediately, and even if they are busy, they work hard to fit me in.I will continue to use Distinctive Cleaning for any of my carpet or upholstery cleaning needs, and will refer to any of my friends as well.They are also very professional and kind/enjoyable to talk to.I love a good quality, small business!Services:Water removal,Carpet cleaning,Upholstery cleaning,Carpet steam cleaning
Diana Lute: We are VERY pleased with the prompt service, excellent workmanship, and knowledge of Alan and Audrey at Distinctive Cleaning. Our very light patterned recliner looks brand new! Also, so much water after the cleaning was extracted that the furniture dried very quickly. If you want top-notch service with your delicate furniture and/or specialty rugs at a reasonable price, Distinctive Cleaning is the place to call.Service:Upholstery cleaning
Robert Gilbert: I cannot say enough great things about Distinctive Cleaning! Alan and Audrey are so professional, friendly and informative. As a house cleaner I have introduced them to some of my clients. Who are now converts as well! Thank you Alan and Audrey. I’ll continue to use you and recommend you and your business to all friends, family and clients!
Greg Anderso: Positive:Professionalism,Punctuality,Quality,ResponsivenessVery professional and there work is outstanding, only carpet cleaning service we’ll use from now and on.Services:General carpet cleaning,Area rug cleaning
Nathan McBride: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery impressed with Distinctive Cleaning! We used them when our basement flooded earlier this year and were very pleased. We had them come back again to clean our upstairs carpet this time around. Couldn’t be happier. We will continue to use Distinctive for future carpet cleanings. Thank you very much for your hard work!Services:General carpet cleaning,Pet stain odor removal
Tammy Heine: This is the second time I have used Distinctive Cleaning and they are hands down the best carpet cleaning company you will find in Fort Wayne. They take extreme care to protect your home, are courteous, reliable and VERY knowledgeable. Alan has cleaned my furniture, carpet and wool rugs with superior results. I especially appreciate his strong work ethic and professionalism. Audrey returns my calls promptly and went out of her way to work with my schedule. I know I will be using Distinctive Cleaning in the future and highly recommend them for anyone in this area.Services:General carpet cleaning,Upholstery cleaning,Area rug cleaning
HHouser: Distictive Cleaner's owner personally did our carpets, some of which are very old (15+ years, maybe 20) and very very used. All the carpeting looks brand new now. It was truly amazing. My teenage daughter gets all manner of things on her carpet and it was very spotted with gummy spots and inky spots and who knows what else and now it truly looks new. I can't recommend this company enough. They are not the cheapest by a long shot, but after going to other cheaper places and not being impressed at all, I think it's truly worth it. Allen spent many hours doing 4 bedrooms, a hall and a family room and there wasn't a single spot he didn't get out. I'll definitely go back to them the next time. They charge by the square foot, I think, so I may not move as much furniture next time if it doesn't really need to be cleaned under there. That should bring the price down a bit. Call them - you won't be disapponted!Services:Carpet cleaning,General carpet cleaning
Colin Snyder: Hired Distinctive Cleaning & Restoration to clean carpets in 3 bedrooms. Working with Audrey and Alan was a great experience. Audrey worked with me to move dates as my schedule changed and followed up next day (which is always appreciated) and Alan was courteous of our busy household while he did his work. I will be hiring them again in the future!Service:Carpet cleaning

11. Referral Cleaning & Restoration, Inc. - Fort Wayne

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· 107 reviews

2901 Parnell Ave, Fort Wayne, IN 46805

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12. Ciocca Cleaning & Restoration - Fort Wayne

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· 54 reviews

4440 Secretary Dr, Fort Wayne, IN 46808

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13. Roto-Rooter Plumbing & Water Cleanup - Fort Wayne

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· 824 reviews

4035 Transportation Dr, Fort Wayne, IN 46818

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14. Steam-It Inc. - Fort Wayne

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· 52 reviews

6925 St Joe Rd, Fort Wayne, IN 46835

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15. Enviro Decon of Indiana - Huntertown

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· 9 reviews

15605 Lima Rd Ste B, Huntertown, IN 46748

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16. Springfield Restoration - Allen County

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· 46 reviews

17402 IN-37, Harlan, IN 46743

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17. Steam Works Cleaning & Restoration

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· 244 reviews
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18. D W Brandenberger Inc - Fort Wayne

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· 14 reviews

202 Collins Rd, Fort Wayne, IN 46825

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19. Chem-Dry of Allen County

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