Best Water Treatment Plant Fort Wayne Near Me

R Skippy Gard: Water Quality Report - 1.8ppm

Ninjagirl50: Turned off my water service without any warning. I guess I was a month behind.(totally forgot)There was no notice posted on my door about the water being shut off. Called the company and had to pay a turn on fee. The customer service rep said "we tried to call you". Funny how the call doesn't show up on my logs and my phone number is the one posted to my account.I think they purposely do that in order to get people to pay the installation fee. Thanks for the warning now I get to go up to eight hours without running water.

Tamera Prince: Customer Service is great every time I call!! Very knowledgeable, helpful and nice.🙋🏾

Ha Sin: I wish there’s another water service, they turn off my water after I miss the 1st month payment, I call the customer service to have my water turn on, she said $84 dollars turn on fees.

gregory schamberg: The water supply is consistent. The guys in the street know their jobs very well. If a main goes down they are on it asap.It's strange these reviews are months apart, apathy, can't change it so why bother? A 1.6 rating is yuck so I guess the peeps complaining only find the bad? I gave 4 stars for the lack of online evolution. It'd be nice to see past billing cycles, and why do we pay for recycling when it makes a great deal of $ for the city?

wodiej: I was charged for a trip fee even though my payment for my bill had posted to my bank account a week earlier. I attempted to resolve this over the phone, in person (no one there), and leaving messages. I provided my bank statement as PROOF.

Joe Smith: You shouldn't charge people for providing almost zero service. Tom Henry needs to be held accountable for this fraud of a "service"

Ethan DeFauw: Awful service with an awful user interface.

John Sutton: We pay city utilities for garbage that don't get picked up shouldn't we get a refund I'm confused the mayor should be removed from office

Trevor Seitz: Worst food I've ever eaten!

mark calligan: Horrible customer service and unreliable pay online system that has been out of service for 3 days then I called to pay my bill and I was disconnected. City utilities needs some competition.

Graham Keda: My 1st time having to get this service and I wish it were another place to use! Being rude classless & tactless must be the job requirements seeing as I spoke to 2 different ppl & received the same results. Clearly they get paid off emotions here rather than doing there job.

Ben Groeneweg: I was digging post holes and noticed water in the holes. I wanted to make sure it was not my water pipe leaking. I called the water department and they sent some one out the next morning to test my line for leaking. I appreciate the quick response. Thank you!

Elizabeth Allen: Very rude

James “Bully” Guinn: Money hungry tics

Kim Miller: Huge shout out to Supervisor Leroy Booker. When another contractor hit our water line at our business, a beauty salon; he was on scene and made sure the contractor knew this was to be fixed immediately. Thanks to him our water was back on the next morning at 7:30 a.m.. He was very professional. Thank you.

Jared Kent: 4 hour window to turn your water on. You must sit at your house for 4 hours with no call that they are coming. Might want to update your archaic way of doing business.

Brenda Hyndman: I really get tired of going to the outside kiosk at the downtown location and again not working? This is now like the 3rd or 4th time this has happened when I go and try to pay my water bill! This time just a black screen ..nothing at all?? Frustrating!😒

Beth Ann Hargrove: Pretty much the worst. Is it a requirement to be rude and classless to work there?

Jessie Limore: I called about my water today, I was extremely heated and angry about the situation at hand; but The costumer service tech Mike was able to help with right way and he was also able to ease the situation and further inform me. We were able to get everything back in the right track! Thank you Mike I really appreciate all of your help and expertise!

BreAnne Hein: Every time I interact with anyone from here .. it’s always a bad experience. Leann is who I talked to this morning and she was just completely RUDE !!! Treat people the way youuu would want to be treated lady!