Best Extended Stay America Hotels Indianapolis Near Me

Jose Roman Garcia Santos: Muy buen servicio de parte de las personas que atienden

Bethia Sierp: Got the room, and it was fairly clean. Never got new towels, stayed 2 nights, my car got hit in the parking lot and they wouldn't look at the cameras to see who did it. I also looked behind a chair in the room while I was inspecting the place and found a clear white capsule pill with a white powder inside. It was NOT a Tylenol or anything of the sort. The people in and out of the hotel are not the best. Seemed like an apartment complex with bad tenants and the ones I saw were very 'methed'out looking and I didn't feel safe here. They charge for pets and they don't refund the money if the room is clean from the pet and like I said, my car was damaged from another person side swiping it in the parking lot and they wouldn't look at the cameras to see if they could assist in anyway for me to get information on who damaged my vehicle. I'm now replacing a tire and rim and have massive markings down the side of my vehicle from this. I wouldn't recommend this hotel at all to anyone. Also, the key cards are awful and had to be reset multiple times. Cigarette burns on the sink and toilet and it was not a pleasant stay.

B Metzger: Place is a dump. The other extended stay around the corner is almost just as bad but a little better. My suggestion is to stay somewhere else.Rooms: 1/5|Service: 1/5|Location: 3/5 …More

Jose P: Almost no food options nearby, hallways smell like weed and their "breakfast" is just coffee and a small granola bar or a tiny muffin.

Heather Brower: This was not a great stay, at all.When we arrived there was no one at the front desk. I had to ask for someone to come up to the front so I could check in.When we arrived on the 3rd floor we were greeted by a horrible chemical smell. It smelled like nail polish and polyurethane mixed together. It took your breath away! We learned that they were redoing the bathrooms with a spray concoction in 14 rooms of the 3rd floor. Including those right next to and across from our room.When we arrived into the room the bed was covered in stains. We are unsure if it was human waste or blood. There were cigarette butts under the bed. And multiple stains on the carpet. The curtains were broken. I’m not sure what manager would allow this room to pass the “10 point inspection guarantee.”While our our way to discuss our issues with the front desk we noticed the elevator certification is expired.The front desk informed us that they did not have a house keeper available to change the sheets nor did they have any sheets in our size clean. She was able to find us a set of sheets for a king sized bed, our was a full. The king bedding set had a cigarette burn on the so called comforter.We took what we could get at this point and made WE made our bed the best we could.We were assured that the smell coming from the 3rd floor was not toxic to our health. We left at this point for several hours as I felt light headed and dizzy from the 10 minutes I had been in the room. I was not subjecting myself or my child to this smell any longer. We closed up our room with the dirty sheets to try and block the smell coming in.The only positive thing I can say was that the bed was comfortable.

Randy Wilson: I had stayed at this location for the first time and it was one of the best experiences I've had in a long time the rooms were clean and the housekeeper (I think her name was Amy) was a great help all around I would say a o out of 10Rooms: 5/5|Service: 5/5|Location: 3/5 …More

Angela Griffith: SERVICE IS A 4 AND NOT A 5 DUE TO BOOKING OVER THE PHONE AND THE PERSON NOT BEING TRANSPARENT ABOUT FEES AND DEPOSITS. I only found out at check in. That's why service is a 4. However that person does not work directly at this location. They are just an agent.ADDED A DETAILED VIDEO I TOOK AS PROOF OF ROOM CONDITION AT ENTRY. It does have some *spicey* choice of words. However it is a good look at what a single queen sized bed suite looks like and what you may get if you book. The WI-FI has been fantastic and that's without paying for "better wifi," as you have the choice. We're also on the 1st floor though. The TV has had no issues either, and has some decent channels to watch. You can see there are dead bugs in the light, however, we haven't had nor seen a single bug anywhere what so ever. I did notice that there are small bait traps in the cabinet above the microwave. I am being 100% transparent with this review, and my experience. I am literally still in my room the date I'm posting this. Some chipped paint, loose drawer handles and loud vent exhaust doesn't bother me. There's no violence, loud parties, drunk people, or the like.Absolutely fantastic so far! We've been here 2 weeks so far. Any issues we have had they take care of immediately. There was a constant smell of smoke in the hall so they performed room checks to find out who it was, and this was beyond appreciated due to the fact we have 2 kids who have asthma, and have a toddler. We don't want smoke around them at all. So it was greatly appreciated. We stayed at the ESA in Park 100 and had an amazing stay there as well, there they had actual blankets, unlike here. There are no bed bugs like previously reported. I came in with camera rolling and video'd every single thing. The ONLY thing I didn't like was the fact that they give you a sheet to cover up with, no actual blanket at all. Plus after booking over the phone we arrived and only then were we told about a deposit. That is it. Otherwise, the rooms aren't what you'll get at the Marriott Hotel. They're decent rooms though. Hotel staff can't prevent others from making a mark or two on the carpet, and then you getting the room after them. Kayla was absolutely amazing and extremely helpful. I just walked down to specifically ask her name so I could make sure to name her here. She deserves so much from ESA, and I truly hope to see her grow with them. She is the type of employee that any employer would beg to have. Sam the manager was fantastic as well. She made sure all was well with our room and ensured us that during our stay we would be taken care of. Which was absolutely true. We have had no issues with changing bedding to get new clean bedding, getting toiletries or any other needs. Kayla was the one who always made sure we were satisfied each and every day, and when Kayla was off, Sam was in her place. These two women deserve recognition, because the entire time and even now- Kayla is out there making sure customers are taken care of, but she's putting her heart into it. Kayla and Sam should be making amazing money, but I'm sure they're not, when those two are the reason for the business here, and why people are returning to stay. GIVE KAYLA AND SAM A RAISE. Also, for it being off the interstate, and our window practically being right next to it, you can't hear the traffic nor the very low landing planes.I truly hope this 1) helps someone, 2) gets Kayla and Sam better pay because omfg those girls are saints and 3) helps clear up any confusion about the place. XxRooms: The rooms are in decent condition. They're in no way perfect, but you're not paying for a perfect room either. Our room was clean, but not deep deep cleaned. I always wipe everything down with bleach though. I one of those 😂Nearby activities: It's Indy, everything is nearby. We have like 14 parks to choose from. Gas station is walking distance.Safety: Safety I'd say I can't really talk much about. I can tell you I feel safe and my husband feels safe. I feel comfortable walking outside at dark alone or even my kids with me. But I won't let my kids outside alone. I don't know this area enough to give you a safety rating for your kids or you.Walkability: Not the best, unless you're employed at one of the warehouses right here or one of the other hotels. Otherwise the gas station is the only other thing that you could walk to- but it's a good mile away.Food & drinks: There are none in this vicinity, except for the gas station a mile away. If you are willing to drive you can find any type of food you want along with whatever drink.

BitchFaceRADIO: Quick and simple check in...the halls and elevator smelled gross, an update is needed, stains on the furniture and slight smoke smell in room.Rooms: 2/5|Service: 4/5|Location: 2/5Hotel highlights Quiet …More

Magnus Pauly: This hotel chain has the worst cancellation policy I have ever experienced. My reservation was for 4 nights at a cost of $427, due to a debilitating medical emergency I needed to cancel my stay 8 days after making the reservation and 32 days ahead of the reservation. I was told there would be a cancellation fee, no problem totally understand. The fee was $427. My advice is to avoid reservations with this hotel chain unless they are the only option.

Tactical: We are still currently staying here due to housing shortages, and have been here since last September. The $100 wasn't an issue for us, although for some I can understand why it could be an issue. We got it back so no issues with that at all. The staff is friendly and we've had no issues with any of them at all. We love having the full sized fridge and two burner cook top. Our room is fine. Generally we clean it ourselves and purchased our own vacuum cleaner as we feel that being long term it is up to us to do our best to keep our living space as clean as possible, considering we also have a lot of our electronic cookware and cooking utensils that would make it difficult for staff to clean around. There are trash rooms on each floor for long term guests to take their trash to so that staff doesn't have to be inconvenienced by trash being set out by our door every few days. The only improvements I could suggest would be to let long term guests know where trash rooms are located on each floor so that the guests can take their own trash out to those designated areas so as to not clutter the hallways up with trash bags. Which in all fairness hasn't happened in several months. Most long term people know where the trash rooms are located so there's been a sizable reduction on our floor anyway, of trash bags being set outside doors. There is an in facility laundry room as well, of four washers and I think 6 dryers, maybe eight. Those take debit cards for our convenience and this is great bc we do not have to go to a laundromat to wash our clothes. The laundry room is well kept and pets are welcome here. We have found our stay here thus far to be overall way better than some of the other hotels around. You can also opt to have higher speed internet which the cost will be added to room cost but its a great option to have if you need to have a stronger WiFi for business or gaming. The rooms are dated, but honestly, who cares? The service is great, the hotel manager is a great guy, and the staff is very helpful. Their breakfast is muffins and breakfast bars with coffee and hot water for tea or hot chocolate. But this isn't the Hilton, so I don't expect a fancy continental breakfast. Great place to stay while you're trying to find your forever home, or here on business for a few months. There's not a whole lot of decent eatery places in the general vicinity, but there is a family dollar down the street and a Kroger's not far down on Kentucky Avenue and Mann Road. There is a Waffle House however and it is really good for a greasy spoon restaurant and easy on the budget. This area may not be the best, but it has been cleaned up from when I used to do armed security in a different hotel chain in this area. The staff is very good at identifying problematic guests and those type of guests get asked to leave if caught doing anything nefarious. Five stars for diligence and doing their best to keep their guests safe and comfortable. Five stars for service, and five stars for taking care of issues (leaky faucet) in a timely manner. Also, they do offer cookware and plates and eating utensils when they have them in stock. I brought my own as I'm picky, but its good to have that option for people who do not have those kind of items with them. The "nasty" smells a previous guest mentioned is generally from people cooking and not everyone cooks the nicest smelling dishes. And you do occasionally catch a whiff of "skunk" but again those who get caught smoking said unnamed plant are asked to leave. Unlike some of the other hotels in this area, I have not seen any drug deals going down in the parking lot or loud music being played out in the parking lot. Most guests are friendly with each other, but generally keep to themselves. So no one is knocking on doors bothering other guests. Again, this isn't the Hilton, so I don't expect 5 and above star service. The prices work great with our current budget and I am just grateful to have a roof over my head, friendly and helpful staff and a bug free environment.

Mr. Truth: Sam, the GM here helped me check into my new room. Today was by far the best experience I’ve ever had at an Extended Stay. 🌟🌟🌟🌟🌟If you're looking, come here instead of the one down the street. I stopped by there twice to ask a few questions before booking because I work in the area. They didn't give me nearly the same quality of service so, they lost my business at that other location after speaking to two separate individuals on different days. Thank you, Sam!

Michael Riat: Nothing stood out either good or bad. Inexpensive, clean place to sleep. The decor is aging but reasonably maintained.Rooms: 4/5|Service: 5/5|Location: 5/5 …More

David Roberson: Definitely love the staffRooms: 5/5|Service: 5/5|Location: 5/5 …More

Dina I.: The room was clean and comfy except for some dust on the tables and TV. I didn't care for the location, but it was a great value for the money. The staff were nice as well.Rooms: 4/5|Service: 3/5|Location: 3/5Hotel highlights Great value …More

Gage VanRisseghem: Decent location off the highway. Stayed here for the first night of our road trip. Pillows were really small and hard. If that’s your thing, great but I thought it sucked personally. Front desk attendant was kind of rude. There was a nasty smell throughout the lobby and hallways. Otherwise, served its purpose for what we needed. Just a place to crash for the night. Nothing special

justin Wampler: Haven for people renting rooms to have all types of good times if you get what I'm saying, if you looking for a cheap room that likely has a hookup on whatever you want, this is your spot. If looking for a place to sleep..... go to the next exit

Rome: This hotel was pretty good...great location...not that expensive...if you are staying in Indianapolis for a day or two..this is pretty good..everything was as advertisedRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More

Jerel Wells: The hospitality is amazing!!!!! From the time my Team walked in, we felt at home!!!Everything is clean, parking is great andthe courtyard is beautiful!! Excellent place to stay at!!!!

Ashley Williams: Customer service was amazing I stayed a few days for vacation and everything was clean and well kept… no wait on help and positive attitude.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Romantic, Quiet …More

Tamnika Toliver: I LOVE THIS EXTENDED STAY HOTEL THE STAFF HAS MADE ME AND MY FAMILY FEEL AT HOME WHILE THIS HAS BECAME TEMPORARY HOME WHILE I WORK. THEY ARE CLOSE TO ALL THE STORES AND THE MOVIE THEATER. THEY HAVE MEET ALL OF OUR NEEDS. MS. HEATHER AND HER STAFF ARE VERY RESPECTFUL PATIENT AND UNDERSTANDING. THEY KEEP THE BUILDING UP TO PAR. ITS NOT DIRTY AND ALWAYS SMELLS FRESH. IF YOU HAVE A PROBLEM WITH SOMETHING IN YOUR ROOM THEY ARE QUICK TO WRITE UP A WORK ORDER. AND THEY GET ON IT ASAP. AND MOST OF ALL I HAVE NOT SEEN ONE BUG. I WOULD RECOMMEND THIS HOTELL ANY TIME I HAVE FAMILY OR FRIENDS THAT NEED SOMEWHERE TO STAY.Rooms: THE BEDROOM HAS A DOOR AND IT HAS TWO TVSNearby activities: THERE IS A MOVIE THEATER RIGHT ACROSS THE STREET.Safety: ITS CLOSE TO BUSINESSES WHERE THE POLICE DOES RIDE THROUGHS.Walkability: EVERYTHING IS IN WALKING DISTANCES.Food & drinks: VERY CLOSE TO THE HOTEL FAST FOOD AND DINE IN.

Hailey Riegsecker: Rooms: Very clean.Safety: Staff were amazing!

Hollis Morse: Went down for my girls cancer treatment and spent alot of time in our room. 1st room didn't have a couch so we moved rooms. Staff was kind but there was a weird vibe about the place. Maybe it was just me. Soda machines were empty and it was Wednesday and Thursday. Wasn't bad but weird vibe. No sodas!?Rooms: Rooms were clean and spacious. Nice rooms.Food & drinks: No sodas on a Wednesday and Thursday? Come on! Not a holiday?Noteworthy details: It's right on the highway so it would be a nice place to stop for the night if you're traveling. Has kitchenette which was nice.

Meghan Dicero: This is definitely one of the nicest and cleanest extended stays I have been too! Brittany was so helpful and quick to get me in for a last minute reservation. Would absolutely recommend this location and stay here again!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Kid-friendly, Great value, High-tech …More

Chingona Gordita: It's loud late on weeknights and every day around 7am, the workers have a good time and listen to the TV with the volume way up.There is alot of mold around the tub and the kitchen sink smells terrible. Hot water is good most days.Laundry is on the second floor. The room stinks like ciggarettes.The heater works but it's loud.The refrigerator works but it's loud.Parking is not too difficult but it's full most days.

InTown Suites ZII: Service is awesome. I love the management too. Thank you guys for everything!!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Melody Cherrette: Outrageously expensive.Rooms: 3/5|Service: 3/5|Location: 3/5 …More

Michelle Jackson Bailey: I love this hotel. Brittany and Heather are doing a fantastic job and very friendly to talk too. I will be back!

Cathy Haynes: Very nice rooms. No actual breakfast.Rooms: 5/5|Service: 4/5|Location: 4/5Hotel highlights Great value …More

Shannon Mason: Not knowing we were going to stoo and get a room we tried 2 other places and they were not so appealing. We walking in this extended stay anf fekt at home as soon as we walked in. The property was clean, our room waa spacious and in order. Qur stay was so relaxing that we booked a second night just to hang out and Felica was amazing with top notch customer service. Thanks to the whole staff..... much appreciated,................................. so that was after 2 days. We return a week later to a whole new sceen. We stayed a week and both of us work nights so with an approval from felelicia we pay in the nornings for the previous day. We do thiis all week. Then comes brittany and words can not describe. We were 1 day away from my better halfs company paying for the room for 90 days based on her contract. We have a reservation under titian medical for that day and brittant says ....you have to leave the property immediatly. .....We explain we have an agreement with felicia the hotel gener manager and can we speak to her. No we cant and we have 15 minutes to be gone and brittany states it dosnt matter what felicia says i am the reginal manager and her boss" (turns out brittany just works the front desk) I say "you can get as loud as u want but there is no way we are packed up and gone in 15 minutes. In a lobby full of people this very light skinned lady calls me a f'^#@&ng cracker. Yes you read that right. Then calls the police....they came and we spoke to them for 2 minutes and they left. Little did brittany know that mandy is the go between for her agency and the hotels that incomming travel nurses stay at... since the day of our situation here she has refered a total of 284 qualifying stays at hilton properties in 11 states And more than 100 nights at wyndham locations. You do the math. Worse part is that we had the money in hand to pay the room and never got a chance to. Its amazing how 1 person alone can single handedly destroy your opinion about a business in a matter of seconds.

Boomkatt Johnson: When I say the staff was wonderful and Felicia Thee BOMB I WILL ALWAYS RECOMMEND THIS EXTENDED STAY TO MY OUT OF TOWN VISITORS... I LOVE THIS PLACERooms: 5/5|Service: 5/5|Location: 5/5 …More

Shawntay O'Brien: My family decided to book at Extended Stay. This lady named Brittany was professional and friendly. She was very helpful and answered all my questions. The rooms was clean and well maintained. I will highly recommend this hotel. We will be back!!!

Trae-Eisha Johnson: Brittany is a very good hard worker. Any questions that I had she answered them. She is very professional.

Tiffany Cross: Brittany is a wonderful desk clerk very respectful and pleasant personality. Check-in was easy and smooth process with her.

Antonio Herring: Very good service Brittany at the front desk is outstanding person does a excellent job!!

ybgnjulio: brittany was a very a very good gsr she got me right with the rooms and to expect in them rooms. she made sure that the rooms were clean for me to stay in. W brittany.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Denita Scott: Brittany was amazing!!! She went above and beyond for me and I greatly appreciate her for all the help!!!!!!

Gabriella Portis: I stayed here again because I enjoyed my stay the first time and liked the service. I want to say Brittany helped me out with everything with a kind attitude. She made the service way better !! She made sure I had everything I needed and that I was comfortable with a positive attitudeRooms: 4/5|Service: 5/5|Location: 5/5 …More

Irma Graves: Thank you for a great experience. My room and the lobby was very clean. Brittany was very nice and respectful and friendly when I checked in. It's good to see friendly people.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Sanquinta Miller: Like always, Brittany was great. I had to come in town and see my mom. I look forward to my stay with Extended stay when in town. Brittany greeted me with a smile as always. Not to mention the room was magnificent. Extended Stay is definitely my home way from home. I STILL SAY YOU NEED MORE BRITTANY'S and Extended Stays.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

flora clark: Brittany helped me. And love everything about her. Very helpful and professional. Thanks again!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Twon Hoskins: Brittany is a great worker. I will come and stay again

Kenneth Morton: GreatRooms: 5/5|Service: 5/5|Location: 5/5 …More

Stephanie Willard: I like it around here and the areaRooms: 5/5|Service: 5/5|Location: 5/5 …More

Mrs Malika: For starters for what you pay for Nooo I paid $117 for an night!!! Key card was so call not working, so they had to let you in the room every time you leave like you 3 yrs old.. Customer service from the lady at night was horrible!! She put the coffee pots up and you have to wait til 6 and we’re in a SNOW STATE!!!! Make that make since!!! Ice everywhere. O yea the favorite word “I’m sorry” Yea this place sure is!!!!!!!

Korben Towns: GoodRooms: 5/5|Service: 5/5|Location: 5/5 …More

prashant agarwal: I recently stayed at Extended Stay in Indianapolis-North, and while the reviews had me a bit worried, my experience was quite nice. The location of the hotel is a definite plus, with Fashion Mall and plenty of restaurants and shopping options nearby.One downside was that the breakfast offerings were quite limited, with just coffee, muffins, and oatmeal on offer. Additionally, I was disappointed that I had to ask for cutlery and there was no milk available for coffee.On the positive side, the hotel did provide cutlery when requested, and there are several nearby parks for a morning run. The rooms were spacious and clean, and the staff was friendly and accommodating.Overall, while my stay at Extended Stay was pleasant, I would recommend exploring other options in the area if you're looking for a more well-rounded experience with better breakfast options. However, if you're looking for a basic, no-frills stay in a convenient location, Extended Stay may be a decent option for you.

Johnie Simmons: I went out there to go to the Dave Ramsey Event that I had booked about a week prior to that. Finding a hotel was good because I was only going to be out there for less than a day. When I got out to the location, I asked could I check- in early to my room which was hassle- free for me to do that considering available rooms and other things like that. The customer service was great and did not have any issue with my stay. My room was clean and shower / bath was great. Thank you.

Chany López: Very goodRooms: 5/5|Service: 5/5 …More

Sam Love: Booked a room for our employees, a worker there came in the middle of the night while they were sleeping and stole money from them. I requested a manager call me, but received a call from the same employee stating that the she, the manager, will not be calling me back and to tell my employees they are being removed from the property. The hotel has a copy of the police report, they know this happened since they have universal keys that register every time it is used. We book tons through extended stays for our company but will never again.

Mark Palmer: Extremely rude clerk who told us we had to wait “10 minutes” while he “counted the drawer” before we could check in despite the fact we had already paid online. After 30 minute we informed him that we had to check in so we could make our dinner reservations, he was then snapped at us and said he has to finish. He was clearly frustrated from not being able to count his drawer properly. When we asked him if he could hurry, he deliberately slowed down and bizarrely threatened to call the police on us for “not letting him do his job”. We told him to go ahead, but he didn’t. Finally, after a 40 minute total wait we were able to check in. Took him 10 minutes to get us keys to a room we had already paid for online. Also the room smelled and had burn marks all over the carpet.

Steven Clouse: Bugs everywhere. I have went to the front desk and told the clerk about the bugs. I was asked if I tried to kill them. She never wrote down my complaint. I reported the bugs several more times with no help at all. They have no problem taking my money but no help with the bugs. Can anyone help? Everyday I find more. I just reported bugs again, today, 12/28/2022.

Khalil Cole: They kept harassing us about a pet fee, charging our card w/o our permission. Never once said anything about a pet fee, the white boy checking us in was too busy worried about if my boyfriend looked good or not. When they did say something about it, the girl said we already had paid it. They tried to lock us out of our room the next day cause they kept saying we didn't pay it & charging our card w/o our permission. All the while theres roches & roach corpses everywhere around the room.

Jinnie Osuji: The bathroom wasn’t clean and the room has roachesRooms: 1/5|Service: 1/5|Location: 2/5 …More

Raymond Johnson Jr.: Was the worst experience dealing with a front desk personnel I have had. Could not check in to my reservation when I came in from out of town at 6 a.m because they cancelled it and gave it to someone else. They charged the full 3 day stay for not checking in before 12 o'clock the previous night. They were booked up, they said, so we couldn't even get another room. Even if we could of gotten a room they wouldn't of let us check in until 3 p.m. I would rate this hotel a 🤬

Gilbert Kamwendo: I wish there was zero stars option, this place is Nasty and so I lady at the front desk. Everything is Zero at this placeRooms: 1/5|Service: 1/5|Location: 1/5 …More

Daniel Oyler: Easy review COCKROACHES!!! Ran across the street to the very very nice Marriott. Cost about $60 but I would have lived there literally. If I could afford it. We will be getting with Priceline and Extended stay for a refund!!!Rooms: 1/5|Service: 1/5|Location: 3/5 …More

Calvin Loser: We made it about 30 seconds into our room when roaches started crawling down the walls. Got our money back and went to the holiday inn.Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Lora Rodefeld: I regret having not read the reviews before booking. This hotel is seriously roach infested. I was offered another room a week into my month long prepaid reservation. As if my room was the problem and not the whole hotel. It was insulting to say the least. There are no luggage trolleys so the thought of packing up my whole room to move to another roach room was not an option. Then the pest control guy offered to spray my room if I would clean out my cabinets and put everything out on my bed but would not be able to do so for a week. I asked if the hotel could provide an over the counter spray so I could treat it myself and was advised that other sprays would interact with their chemical spray and cancel each other out. Being that I only had a little more than a week left of my month-long stay, I declined. It has been horrible trying to sleep knowing roaches are everywhere.

Lasheay Ervin: This hotel is amazing very clean professional place I was looking for help in this nice woman name Brittany came in service’s me with the help I needed.. Thank you!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Keia Friend: Ms Karen in house keeping Shant'a the general manager are God send.Shant'a was respectful knowledgeable professional and downright friendly. AND goes out of her way for guests. Not just my family but me watching encounters her with other guests as well. There was an issue with flooding that she handled so efficiently my family had NO idea there was even an issue. And the stress didnt affect her work ethic. she keeps a smile on her face no matter how difficult. You can see and feel the pride she takes in her work. SHE NEEDS A RAISE.MS. KAREN is thoughtful patient kinda and above all the woman canCLEAN. You know when she has been in the hall cause the smell goods for her linger. She is always asking if we need something. And always always asking if we are okay. I ended up needing someone just to listenAnd she sat (OFF THE CLOCK MAY I ADD) and just let me talk to a fellow human. She doesn't know it but it prompted me to stand up for myself in a situation I normally would be a door mat.You have truly caring people working here. I sincerely appreciate EVERYTHING you guys have done for my family.This will be our go to hotel and I will definitely tell our family and friendsThank you

Krystal Anderson: It took an hour to check in.Rooms: 2/5|Service: 1/5|Location: 2/5 …More