Best Holiday Inn Hotels Indianapolis Near Me

Michael H: AC unit was extremely loud. It sounded like an unbalanced washing machine. Not a very good night sleep.Rooms: 1/5|Service: 2/5|Location: 5/5 …More

Kobus Nelson: Great service, rooms and food unfortunately I don't know much about the location but overall it's a great place to stay overRooms: 4/5|Service: 5/5|Location: 3/5 …More

Sue Calabrese: Wonderful accommodations & customer service!Safety: Great locks security guards...plenty of staff aroundFood & drinks: Delicious breakfast spread

Shuying Sha: Room is big and clean, but the window does not stop around from the highway at all.Rooms: 4/5|Service: 4/5|Location: 5/5 …More

DiamondJosh1: dirty rooms! rooms smell badRooms: 2/5|Service: 2/5|Location: 2/5 …More

Rachael Carroll: What a great experience. My husband had to call the front desk one time to complain about a family above us stomping and screaming so loud it sounded like they were coming through the floor. The man at the front desk immediately went up and took care of it; it was never an issue again. The staff was so kind and the breakfast was better than at any other hotel that we have stayed at. Will definitely be coming back when we are in the area.

Stacy: Can you leave no stars? Live bed bug on the bed spread in one room, dead bed bug in another, 3rd room urine stains on mattress right below the sheet. We immediately left after that.Hotel refuses to refund, staff at hotel told IHG that an inspector was out to investigate at 10:30 pm on Saturday evening. (Really?!?!) IHG will not investigate further.

James West: Had to listen to what sounded like the ceiling crashing in from kids upstairs running jumping screaming on the floor above us. There was also a dog in a couple of rooms down that barked all day and all night. They hardly had anything for breakfast as supposed food co. Was on strike. Probably the worst place I have ever stayed in my life.

Miguel Alvarado: Very clean hotel. Very nice staff. Not far from downtown.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Taylor Redmond: had a lovely time, accommodations were nice. people were nice. the breakfast was a little lacking but it was complimentary! not bad for downtown indiana!Rooms: 5/5|Service: 5/5|Location: 3/5Hotel highlights Luxury, Kid-friendly, High-tech …More

Sarah Juerjens Bland: We stayed here due to the location- near many restaurants and the Children’s Museum of Indianapolis. The location is the only reason for any stars.Avoid IHG and stay at Hilton Hotels!1. Reserved 1 night to stay. After speaking with friends we were traveling with, we decided to add on another night. I called the ihg reservation line as provided in the email to add Friday night to ensure it would be booked in the same room.2. I go to digitally check in and notice my room isn’t what I reserved. Called the front desk and was told I have a different room reserved each night plus the hotel is overbooked so we would have to stay in a smaller room on Friday, check out at 11am on Sat, and wait to check in at 3pm on Sat. I called the reservation line to see if they could fix their mistake. They informed me this was all they could do, but we could leave any items needed at the front desk while we were out and stay in the lobby as long as we needed.2. Since the wrong room was booked by reservations, our room was smaller than expected for our family. We ate pizza with our friends in the lobby since we didn’t have room in our room. Our kids made a mess so we offered to clean it up. Instead of the front desk cleaning the area or asking cleaning staff to do so, they gave us some napkins and a broom to clean it up ourselves. No offer to help us and no disinfecting solution for the tables we ate at.3. On Saturday we checked out before 11am and asked to keep our things at the front desk. We were told there was no available refrigerator to keep any items that needed to remain cold, so we had to throw those out and use a cooler in our car for our child’s medication. We asked to be notified if early check in was available and were told there wasn’t an early check in list but the hotel could call if that was available.4. We took our kids to the Children’s Museum. Everyone was getting tired and our little ones needed naps badly. I still had no call from the hotel for early check in availability so I assumed that wasn’t an option. We decided to cut our trip short and go home. I called guest relations and informed them of our experiences. I asked if I cancelled now if I could please not be charged as we would have stayed had we a place to crash right now if reservations hadn’t booked us incorrectly. They said they called the hotel while I was on hold and I could not cancel my room without being charged the full amount, but the general manager of the hotel could call me in 48 hours.4. We took our kids bowling to try to pass more time before we could check in. We decided if we had to pay for the room for the night then we should tough it out and use it. As we are paying our check, I receive a phone call from the hotel front desk. The woman asked if we were still staying the night. I told her that I called guest relations and was told we would still be charged in full if we cancelled tonight so we were trying to pass time until we could check in at 3pm (it was 3:30pm at the time). The woman said she would cancel our room and we would not be charged for this night. I said with everything that’s happened I want a confirmation email showing this in writing. She said she would send it and I have yet to receive that or the refund that is supposedly being given for Saturday night.We stayed at Hampton Inn our last stay, near the Colts stadium, and it was wonderful. I highly recommend avoiding IHG hotels and staying at Hilton hotels!

ETHAN SMARTINI: Rooms were very clean and pretty roomy in my opinion. Bathroom was small and it felt smaller considering the door opened into it and not outside of it, but it gets the job done! We asked them to fix one of the TVs two days in a row but it never got fixed, that's my only negative. Everything was good!Rooms: 5/5|Service: 4/5|Location: 5/5 …More

Kenneth House: VERY Friendly AND Professional staff. Clean and Comfy rooms .....Great place to stay.Rooms: Clean and Spacious roomsSafety: Felt secure and safe here.

Guy Skrobul: We have stayed here many times since 2020. We have always had great stays! The staff are helpful, friendly, and courteous! We will certainly be back!Safety: We always feel very safe here!Food & drinks: The continental breakfast is always fantastic!

Craig Nance: Service was poor. Don’t recommend it

Leonard Zakoor: Super cool attendant. We checked in really late in the evening and he was more than accommodating!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More

Dé Soares: Very polite staff, perfect breakfast, everything very clean and smells great!!! I would stay there 1000 more times!

Cynthia Varela: Near Indianapolis downtown. There are other businesses within walking distance, such as Starbucks, Gatsby pub and grill, Jimmy Jhons, Jack's donuts, and Hot Box pizza.The breakfast included is OK.When I came back the second day, the bed wasn't made even though the cleaning was done.I couldn't use the indoor pool.I saw a guest with a small dog, and that made me think they are pet friendly but not sure though.The rooms have a microwave and a small fridge. Wide TV cable options including Disney Channel.A good option for a short staying.Rooms: During the night I stayed, the bed wasn't made.Nearby activities: Near Indianapolis downtown

Jackey Lee: Nice decoration, but terrible service

Vanessa Castaneda: Very nice experience. The concierge staff were professional and friendly. They give a complimentary bottle of water per guest, and they had fresh coffee at 4:30am before i got on the shuttle. Will definitely stay with them again.

Austin Decker: LOOK AT WHAT WE GOT HERE!!!So with the story below, I came over to these guys and guess what, they accept CLC Lodging.I will recommend holiday Inn over Comfort in any dayAnyone trying to decide a hotel, please pick here, they came in clutch in a stressful situationPLEASE READ MY EXPERIENCE BELOW BEFORE CHOOSING THEIR NEIGHBORS!!!Absolute joke, DO NOT GO HERE!!!!I was told that they except CLC Lodging cards 2 hours before arriving, upon arriving at the hotel the front desk operator told me that they stopped accepting CLC Lodging cards about an hour ago, which makes no sense what so ever. In the 5 years that I have been using CLC Lodging as my main source of staying at all my hotels, I have never been told or been aware of time cut-off for a CLC card. The person I talked to on the phone was a complete joke as well, he states that he told by his boss that we cant accept them anymore for the night and then just repeatedly said sorry, then when I still tried to get a room and was told I could get a discount for the troubles I was told it was still going to be 115 dollars, what kind of discount is that?????I will never use and recommend a Comfort Inn ever again, I liked you guys and I've never had problems with getting a good nights rest, no my nights ruined and I also have to try to find another hotel.Complete disappointment!!!!!!!

brianna adams: Worst experience I've ever had. We came to celebrate my daughter's birthday with two families. We picked this place because of the pool and hot tub. It was 60° in the pool room and the water was freezing. When we asked management about it they told us it was 85°. The hot tub is broke but instead of owning up to it, management told us "it was a liability to make it warmer". The kids got in the pool and, within 30 minutes, had blue lips. I pulled them out, and they were all shivering. When another family complained about cold water, the front desk asked them if they wanted some ice for it. Our room smelled like mold and was falling apart. The supervisor was aware of several families being upset and decided to leave, making it impossible to issue a refund without dealing with corporate and handling it myself. Customer service was nonexistent, and this was a horrible representation of a Holiday Inn. The beds were also terrible.Wanted to give an update on the status of my refund. My family was there for all of 2 hours before packing up and asking for our money back. Due to the supervisor leaving, I called back on Monday for a refund. He informed me I won't receive a refund because our room was used. I called corporate who told me they can only issue me points towards a future visit with their company.

Chad Thoms: Found everything to be above expectationsSuper clean roomsBathrooms stocked with soap and shampooPools was great and the pool hrs was awesomeStaff was friendlyBreakfast was GREATRooms: Super clean and well stocked bathroomsFood & drinks: Breakfast was awesome

Valerie Kuhns: Got charged for a night I did not reserve or stay at because I “didn’t check out”. Management has not called, or offered to work with me to dispute this charge. AVOID THIS PLACE!!!Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Tara: Out of all the Holiday inn Express & suites we stayed at on our recent trip this one was the best! This was by far the best breakfast location, the hotel was clean, and the staff was friendly! Seems like a nice location too, close to lots! Highly recommend!!Rooms: Nice size, clean, options for beds, sofa beds, suites, etc.Noteworthy details: Pool has lift for wheelchair accessibly

Courtney Henthorn: Traveled to the Carmel Indiana location with our sports team and our rooms electricity and heat went out for 2 hours. Room got extremely cold. I called to speak to the manager about receiving a refund for the day since we were without basic necessities Kendra Kearns, the group sales manager called me back and was extremely condescending. She said she would not issue me a refund because no one else in our group complained. I told her that not everyone in our group lost power and heat. Again, I asked to be refunded for not having basic necessities for two hours. In a condescending tone Kendra said “and what basic necessities exactly were you without” I said “umm electricity and heat?!” Kendra replied, sorry I cannot issue you a refund because no one else in your group complained. Worst customer service I have ever experienced. Have stayed at many Holiday Inn Expresses with amazing experiences. Carmel Indiana sadly doesn’t have the caliber of manager that most locations have apparently.

wendy knau: Check in was confusing. Staff appeared to be poorly trained. They held the full fee for the room, even though I booked with points. Normally a small fee of $30 is held for incidentals.The place had way too much scent...it appears they were covering up an odor.

Jeff Davis: Everything about our stay was perfect. People, room, and breakfast!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Joe Jung: So far so good. Clean and very helpful staffRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Kid-friendly …More

Dan “Dan” Kimmet: Nice, large clean rooms.Rooms: 4/5|Service: 4/5|Location: 4/5 …More

Charles Kimmet: Nice,clean spacious rooms.Rooms: 5/5|Service: 4/5|Location: 4/5 …More

Angelo Serra: Pretty standard Holiday Inn with easy on/off the highway. The rooms are standard for a Holiday Inn and clean. The rooms were quiet and the bed pretty comfortable. I feel this may be an updated hotel as the floor seemed a little creaky at times. Our room was equipped with a small refrigerator, a microwave, and a single-serve coffee maker with pretty standard coffee.The front desk staff was very nice, check-in was easy and very quick. The included breakfast was pretty average - cereal, scrambled eggs, crispy bacon, biscuits and gravy, make-as-you-go pancakes, yogurt, coffee, juice, milk.

Helen Sims: The floor was creaky but the housekeeping staff was great! I didn't expect my room to he cleaned everyday but it was. Bed was made, towels were replaced. It needed a freezer but was sufficient for 3 days.

Patrick Hardin: Great hotel with large rooms. Breakfast was great, and even has a pancake machine which is great for the kids.Safety: While this is on a main street, everything felt very safe and the area feels very quiet and safe when driving around. There are several nice major chain stores nearby if you need anything, as well.

Frederick struckmann: Was told very rudely by breakfast attendant kitchen was closed at 6 am. Told her that's okay I just getting a cup of coffee. She told me no I could not take a cup. Then a little while later she was outside the front of hotel making out with her girlfriend in the way of front doors. When checking out me and another guest waited 15 minutes for front desk attendant to come back to front desk from there break outside to walk past us with no acknowledgement to go in back and play on his phone for another 5 minutes before coming out front to help us. This hotel needs better management and staff.

Martín Estrada Contreras: FantasticRooms: 5/5|Service: 5/5|Location: 5/5 …More