Best Human Resources Specialists Indianapolis Near Me

Chris McCarty: Terrible company to work with. Go elsewhere. You are just a number, you don't get any regular rep, the provide incorrect information then have no desire to make it right.

Dave Taler: PLEASE DO NOT USE UNDER ANY CIRCUMSTANCES. We all have issues with turnover and staffing especially these days. However there is truly no excuse for the multitude of payroll issues including taxes not being withheld, employees completely disappearing from payroll and Paychex having no record of where they went, Inability to get ahold of any team member much less your "dedicated payroll specialist". I write this review as a warning in hopes to save other small businesses from the headaches that come with working with paychex for small business payroll. I switched to another company and myself and my team have had nothing but great experiences so far.

Jamin Shue: Worst service ever!!!!! The randomly take random amounts of money from your account even when you're not using their services!!!!!! Had to close my bank account and open a new one just to get them to stop!!!! After being told multiple times to cancel ALL SERVICES with them they have yet to cancel and continue to draw massive random amounts from my account. I wouldn't recommend this company to anyone!!!!!

J Anderson: Paychex sold us on the simplicity of administering payroll, benefits, and COBRA coverage and failed on all fronts. They missed our benefits renewal date which locked us into a plan before we could compare others for pricing and coverage. Customer service is not good, and addressing issues up the admin food chain is pointless - nothing was done about the issues we experienced. Latest and last issue - they failed to mail out W-2 forms in spite of multiple calls and emails reminding them to do so. We no longer use Paychex and would highly recommend no one else does, either.

Josh Mahaney: Awful like the other ones in the review.

Rabia Masood: Go for Lyons HR or somewhere else.We had serious payroll issues with Paychex and our rep or the manager was never be available to address. They paid all employees double salaries, did not include entire personnel salaries, were not withholding employee taxes, DID NOT FILE BUSINESS TAXES etc. I would dread the payday wondering what surprise we are getting this time. Hence we switched to Lyons HR and receiving excellent service.I still get solicitation calls from them Paychex, not sure what makes them think I would waste a minute on them. I sent them the IRS letter showing they are suppose to file for us, but no response from anyone. The list goes on but I have to file those taxes myself so will stop here.Update after 3 years:Our tax issues from their payroll is still lingering. They simply won’t correct the forms, instead we decided to pay the tax withholding shown as a result of their incorrect forms, when its not an actual withholding on our end.

Kyle Quinn: This has to be the worst company in the world! They failed to get us properly setup or trained, we had to go up 3 levels of supervisors to finally get off the ground. Then, they messed up and dropped our HR platform randomly, which took months to get back in place. There were so many mistakes after that they are too many to list them all out. Then, when we finally got rid of them after filling out multiple various forms, they continued to charge us...so we had to block their charges with our bank despite hours of multiple phones calls to them. There is no support from this company and everything is so separate that you cannot get anyone to help you with anything other than the 1 person assigned to that area (hope they return calls or are not out as they rarely returned our calls). We spent dozen of hours trying to make it work and thousands of dollars wasted. So, this is your warning not to use this company!

Sarah J. Dooley: I am really dissapointed with my experience here. I was referred by a friend and have never heard from the rep that I was referred to. I had my SUI set up by one of their 3rd party partners and it was done incorrectly resulting in several notices from the IRS and my filings for Q4 and Q1 being late resulting in fees to me. Two thumbs down

Mark Livings: I have now had 5 different payroll specialists. The last one I had never returned any of my calls. She didn't have her phone set up correctly so when you tried to go to someone else it always gave an error. I escalated and asked a manager to call me back and received one days later. I was told I'd get a new payroll specialist but got redirected to the one who NEVER answers her phone and the redirection to another payroll specialist isn't set up. VERY VERY VERY FRUSTRATED.

LNK Tax “LNK Tax Group” Group: Paychex has been an asset to our company and helps us with our payroll/insurance/HR needs. Easy to use portal and you can always call your account specialist to help with something you get stuck on.

Katharine Liell: Apparently they withheld our payroll taxes and never paid the government. Currently seeking counsel as Paychex breached their fiduciary duty.

Rachel Brown: Frist, If I could provide 0 stars I would. They intentionally build their departments to prevent accountability and a points of contact you can consistently reach. So if you are experiencing an issue, you will be unable to speak with the same person each time you attempt to resolve.I inherited my mothers 401K account upon her passing. Her previously employer had gone out of business and no longer able to be reached. They refused to release her funds until I obtained a signature from an individual who no longer worked for the company (since they closed their doors and went out of business). They provided me no help on locating her, I contact the old president of the company who provided all supporting documents and tried to help me get these funds released, but they refused to acknowledge his role, since he was not listed as an authorized administrative support on the original setup of services.They provided no 3rd party administrator to help negate this, after nearly a year of searching I located the woman through facebook. Then, they withheld ALL of the plans past due fees from my mother disbursement check.They made zero attempt to help me, or make this situation right. It was stated to me each time I called the 800# that it is my problem to resolve. Even my probate attorney was at her wits end. If you are looking for a company who choses to take no responsibility for the fiduciary responsibility this is the company for you!

gary sizemore: I HAVE USED PAYCHEX FOR 10 YEARS WITH LITTLE TO NO PROBLEMS HOWEVER, I HAVE CALLED OVER 6 TIMES TO REPORT PAYROLL AND HAVE NOT RECEIVED ANY ATTENTION. GRANTED COVID HAS HAMPERED ALOT, BUT AFTER 6 MONTHS OF IT SURELY THEY COULD FIND A WAY TO WORK AROUNDIT

Dustin & Brittany Wells: I almost signed up with them, but the sales rep promised me things in the original price that I found out later didn’t come with the package. I would have had to pay extra. Their customer service is terrible. You have to wait on hold for a long time just to speak with someone. I didn’t end up signing up, but I’m still getting at least 2 emails a week, even though I’ve repeatedly asked to be taken off all communication. As a business owner I recommend ADP, they are much more efficient and straight forward.

Matt Frick: Buggy software you have to use, no day to day hours breakdown, terrible 90s style interface, routinely won't allow you to log in, weekly payroll and tax issues to the point an employee had to go to jail because they weren't taking out child support, customer service that doesn't even read what you wrote and if your contract ends they remove all information from online so your employees can't access it. Deleted my account with no prompting after I asked for assistance getting my old paychecks. Genuinely an incredibly terrible service.

John Baughman: Paychex always does a great job with our payroll services!

Roberta Pritt: I have an awesome payroll specialist.She's always available to answer anyquestions and take care of any needs.

Mary McAllister: We have made a business bond over the years with Paychex. They have gotten to know us and us them through payroll transactions and their HR knowledge. Would recommend to any business.

Broadway Veterinary Clinic Anderson IN: DO NOT USE PAYCHEX. The customer service is horrible. The payroll website is slow and always being "updated." The agents gave out my employees' and my own personal information to a former employee's brother, on speaker phone, in my office, without them asking for my consent or asking him any security questions. After 7 months beyond the closing my account, they were still drafting the monthly fee ($58.00) and additional fees for not running payrolls weekly, to the tune of over $900. Now I use Onpay, with great customer service, a really fast and simple online payroll module, and no hassles with fees. They quote you and stick to it. STAY AWAY FROM PAYCHEX!! If there were an option for less than 1 star, they would get it! (And for the record, this is an additional 3 months later and they have paid just over half of the money back.)

Xavier Tribble: Just the worst. Don't try to even contact them. I've been waiting for about 30 mins for a simple fix.

Joseph Gurreri: Helping small business run better so they can grow faster...

Gayle Freeman-Richards: Ashley Sawyer from Express Employment is great to work with, she is on top of everything and very helpful in meeting our business needs . I would highly recommend this agency.

Rosario Ard: I got a good job at a temp to hire in two days with them, everyone I came in contact with at the office was nice to me, and Ashley has been very helpful in the process with the job I got over the phone the last couple days from the interview I had to answering any questions that I’ve had.

william “Raymond Scoe” davis: Express has always been fast in getting me employed. They've employed with some great jobs. Thanks Express

gentarra johnson: Very great company to work for got a on the slot job ....great customer service highly recommend

Marquita Twyman: Exspress, They we’re pleasant, very helpful. Kind and work hard finding you a job.

Deonna Walker: The front desk lady was very friendly and got me started right away on my interview process

India Ronye: 5 star staffing agency

Desmond Hill: Great customer service and they good at there job

iamjuliovaldez: The employees here make the walk in process as easy as possible. Great attitude!

Chuck Schleutker: Helpful staff, chill environment, easy onboarding, get a job today!

Johnny Paredes: They don’t look out for the people they give jobs too and when you are about to get hired they get u fired so u can keep getting them more money

Princess Spencer-Kuc: We have been using this agency for some time now and they are great to work with, communication is great and they are finding candidates for us. Ashley is awesome to work with. Thank you

Leslie Smith: The staff at Express Employment Indy East are kind and processional. I have enjoyed working with them. Emily M. was exceptional and helped me with all of my needs.

EST GEE: Angee is extremely helpful and explains things throughly

Gracin Carpenter: Excellent staff and they really take pride In their work would recommend to everyone

Stephenie Lievense: Great company with great people. Impressive attention to detail and accountability. Fantastic experience.

mckenzie philebaum: Superb experience with this company! Cydney helped me out and was extremely pleasant to speak to.

debra veldman: Ashley and the whole team at Express do a fantastic job for us!

Mike Wieland: Cydney Clouse was so very helpful and worked hard to get me a very good job. Thanks Cydney.

Michael Teague: Cydney is very professional!