Best Kay Jewelers Indianapolis Near Me

Andy Bauman: Fantastic service and exceptionally helpful. If you need help dtown this is the place to go

Cole Johnston: Our experience was extremely great! We were immediately greeted and assisted to find the item we had been looking for! Keith was very kind and respectful and made our experience very welcoming.

hina zindani: Decent store good customer service

Morayo Akande: Can’t say much about their customizations or warranties cuz I only went to look, but Devonte is a GREAT HELP! My partner and I had been to previous jewelry shops, but the vibe wasn’t great. Devonte was chill, didn’t put any pressure on us, and was super knowledgeable about the products. Also he was fun and funny, sharing his preferences and experiences (but not in a way that was overwhelming or steering us in any direction). Great service!

Wyatt Shafer: Devonte helped us find a perfect match, great experience and knowledgeable service!

Connor H: DO NOT BUY JEWELRY OR WARRANTY HERE. They will steal your money here. Everything is priced 10x higher than what the piece is worth. They middle man sale so they do not make this jewelry so down the road you won’t get a replacement like your warranty says. The repair shop is absolutely terrible they don’t care and will throw it together and come back worse 90 percent of the time. This place has been scamming people for a long time. Also the credit banks will charge you fees and unexplained charges.

Gaby Cruz: 💍💍👍

Caleb Banta: Just watch the video

Dee Baby 82: Want to pop the question or a great place to buy jewelry

robin branch: Made my wife happy thats says it all

Stephanie11 band Francis: Ok, it's been 20 years or so since I bought a diamond toe ring. The warranty I bought covered both the gold and the diamonds.Now I need the toe ring fixed, no lost diamonds just broken gold. I have the piece of gold and now they are saying that the gold isn't covered. It may just be me, but this is a bunch of B.S. HOW HARD WOULD IT BE TO FIX THIS? NOT AT ALL ACCORDING TO OTHER REPAIR PEOPLE, ESPECIALLY SINCE I HAVE THE PIECE. I'M DONE WITH KAY

Joseph Woods: Love this place

Aron Parker: I'm visiting from Florida. Stopped in to get some links taken out of my new watch and the really friendly employee took care of it within just a few minutes at no charge! And she even showed me how to use my new GPS Citizen watch. Absolutely great customer service.

Alex Becker: Great experience with great help. Matt was excellent and went above and beyond answering questions and helping make the correct decision. 10/10 would go again.

Jacob LeBeau: Always very Helpful and knowledgeable!

janet wolf: They no longer sell watch bands.

Rita M: Very friendly, helped us find exactly what we were looking for.

Gemayla Mozee: The sales team at the Circle Centre Mall location are awesome! They are super nice and helpful. My favorite sales lady is LaTonya!

Jennifer Townsend: After procrastinating because of the unique shape of my engagement ring, I stopped by Kay Jewelers the Wednesday before my wedding to see if they had any wedding band options that would work. Matt and LaToya worked with me to find a lovely wedding band that matches up beautifully with my ring. Not only that, but they worked within my budget! I had such a positive experience and I am incredibly grateful for their help. I would definitely recommend this location to others.

Aubrey Coleman: Under new management! We invite everyone to come in, get your jewelry inspected and cleaned ((free of charge)), and meet the new staff! 😀

James Shelton: She did a Good job for me today and I will always cool to her.Thanks Briann

jeremy anderson: One of the best employees kay jeweler's .Brianne is so amazing at what she does. And my fiance loves the engagement ring....Thanks so much

Tia Stiles: Danielle did a great job helping us and getting us the perfect diamonds!

Jessica Lipman: Both Laniah and Danielle were soooo helpful, kind and thorough!

Kaylee Marqua: Tonya at Kay's is the best! Been our jewler since my husband and I got together in 2011. Went to visit to get my husband a new wedding band and got my ring cleaned.

Mark Donaldson: Great experience at Kay Jewlers. Received outstanding service from Brianne who displayed a lot of knowledge and a very pleasant personality.

Tiffany Smith: Thank you Kay Jewelers East Washington St. Indianapolis!! I love the beautiful engagement ring that my fiancé bought me and the wonderful Christmas basket that we won was fabulous!! Merry Christmas and Happy New Year.

Donna Forester: I received a necklace from my best friend for Christmas from Kay's on Washington Street. I've broken the chain twice and have had to take it in for repair. The customer service there is phenomenal! I was greeted and taken care of immediately. The representatives are polite and listen to your needs and quick to provide solutions. I was also shown some beautiful birthstone pieces and saved them on my favorites for future purchase. Thank you everyone!

Tyler Bean: Tonya was awesome over the phone and in person!

sara neuse: I took a necklace to be fixed. It came back quickly and it’s beautiful as ever! Staff is friendly and helpful, I think I found my new Jewelry Store!!

L P: Staff is very friendly and always willing to help. The security guard Mr. Robert is the best. Would recommend them to anyone. Found my engagement ring and then in turn for my band I have looked for for months there and it was on sale so I scored big time

Victoria Martin: 😍😍Got my babygirl some more earrings&&a necklace

Cody McCulloch: My fiancé took her ring there on the 3rd of this month to get sized for our wedding next month and connect the band to the engagement ring. ETA pickup was the 21st. I called on the 23rd to check since we never heard anything. An employee, named LARRY, was super rude on the phone and told me they hadn't touched the ring because they didn't know what to do with it! Then he told me they could size it but it will be a different shape so they won't line up... What?! So, they rushed the order and got it to us 2 days later. Wouldn't you know they botched it! Looks like someone did it in their garage. I 100% regret getting her ring from Kay's

Danny Stofer: Aubrey the manager is awesome. She's very attentive to detail. I have never had something not be up to standard and her not get it solved. She's very personable . I love to go in and talk to her about jewelry.She is so informed and knowledgeable

Kanisha Davis: The manager (Aubrey) at this location is very rude and unprofessional. I purchased a watch at another location and a few days later went into this store to exchange it or return it. She said that the watch had been worn and I couldn’t return it . I started to explain to her that the watch has never been sized to fit my wrist so there’s no way I could have worn it and she instantly cut me off and repeatedly told me that it had been worn . I asked for corporate number and she sloppily threw the watch back in the box. She got on the phone and ran in the back . After talking with corporate they called the store and she continued to lie to them telling them that it has been worn and also that she don’t even know if i was the one that purchased the watch . I’m not sure if it’s because I’m young , black or both for her to feel that I can’t purchase a watch but my name was on the paperwork and I have an ID. I gave Kay’s (not this location) 2 stars because corporate honored my return. It’s sad because I’ve been to this location before and the staff was really nice but to have such an unprofessional and unpleasant manager really brings the store down .

Bobbi Boutte: I’m not at all happy with my experience. My ring is beautiful don’t get me wrong, but I truly feel like the staff didn’t listen to my fiancé when he went to purchase my ring & now it is still too big. My fingers are very, very small. I wear between sizes 3-3.5. When my fiancé went to the store he was advised to get a size 6 because the rep didn’t believe him about my ring size. Though he said a size 4, I wish she would have advised him to get a ring without the diamonds on the side so the ring could have been sized correctly to fit my finger where it didn’t move at all times. My ring doesn’t fit comfortably and I’m always afraid that it will fall off. I understand that it should have a little wiggle room, but I am constantly moving it on my finger so it sits correctly.I really want to love this ring, but I don’t. I’m very disappointed and stuck with a ring that moves constantly. I don’t enjoy it

Char Dunlap: Very friendly staff. They were so helpful. In addition to the great selection. The sale was an added bonus!

Goldy Locz: This is only a good review because this ring is for me. The store on E. Washington St told me the ring was out of stock. It was...just not in my size. The store clerk kept attempting to sell me 20k gold and offered to order the ring in 14k for additional approx $160. I ordered it online and it ships tomorrow. Nice.

Sommer Clarke: My fiancé and I came in last week to get him a gold chain for his birthday, we ended up leaving with his chain, cross for the chain, got myself a rose gold chain, and a rose gold bridal set!! Cassi was absolutely amazing, very personable, professional, informative, and just really made me feel comfortable. I’m so glad we were able to have her to help us. Thank you so much for this great experience!!!

alex hargis: Great staff and customer service!

Lisa Murphy: Not a happy customer. We have spent near 5,000.00 and my ring was not properly sized by the sales associate at the end of the sale. She did not size my finger. The ring came back not sized correctly and too big. It had to be resent out. Though the manager apologized, nothing was done to "try and make it right." I left very upset. I'm not happy with them at all.

Jannah Foster: Very friendly and helpful staff

angela beaver: They are always changing their hours and never update the website. I am constantly trying to get my rings inspected and they are never open when I show up.

Larry Burroughs: great deals and the staff is soo professional and nice, my wife and i will be back for all our jewelry needs and wants.

Janie Washington: Terrible customer service.

Tracy Shepherd: They be having the best deals all the time they're little sales be having some of the best deals on little jewelry items and actually pretty good deals on some nice jewelry friendly staff knowledgeable work with you absolutely love it recommend 10 out of 10

Laquell J Entertainment: This place always has want I want😉😍🙌🏿

N Odell: Beautiful jewelry, check out their birthstone collection. Wedding sets to watches are available.

Lacain Dwayne (Cain parker): Nice went buss down on everything definitely Kay jewelers is becoming on of my favorite places

Rachel Elizabeth Martin: Arrived to pick up my ring for the second time after it was sized. The first time they called me to pick it up they didn't even have it. Was not greeted by anyone. The people are rude service is slow. Would not buy from here again.

Kevin Merriweather: Over 45 years of quality service👌

Ray Patrick: Loved it

Adrian Luley: Always great service, they make us feel like family there.

Randy Solonka: Awesome ring at a great price

Fiona Clark: I had an exceptional time here. My now fiancé and I had decided to choose a ring together, and we are so glad we stumbled on this hidden gem. The showroom is warm and welcoming, with a wide selection of jewelry and watches to be viewed immediately. Even though we arrived within an hour of closing, my fiancé and I were acknowledged at once and then assisted by the exceptionally professional and kind Amy. She’s experienced, knowledgeable, and extremely helpful. At the time, we were just casually looking, barely more than window-shopping, and even with that in mind, Amy pleasantly surprised us. Sally soon joined to present her own terrific eye for the styles we enjoyed and efficiently supplying a fantastic, ethically-sourced, and budget-conscious selection. My fiancé and I were touched by them working WITHIN our budget and then not trying to push us beyond it. We were presented with a variety of beautiful engagement rings. Sally recognized our ultimate choice was very similar to a ring on discount, and found a wonderfully priced option well within our budget. We were so elated and knew a better deal could not be found. My fiancé and I had gone to multiple stores (including Audrey Hepburn’s jewelry company down the street), and had either impersonal or pushy associates, and because of this we figured it would be LONG before we found what we wanted. I am so happy with our choice of ring, store, and the professionalism of their staff. With such knowledgeable and exceptional service, given by Sally and Amy, this Kay Jewelers location is now our store of choice. Thank you both so much for an unforgettable and lovely experience!

Kim Morris: Sarah was very helpful with helping my fiancé and I find our rings sizes, rings and helped us make a "wishlist"!

Jet Thompson: First off sally is truly an angel and helped me so so much! After being extremely disgruntled via the online ordering, physically going into the store was honestly such a relief because of the warm welcome and GREAT customer service that was displayed! I want to thank KAY jewelers for helping make me the luckiest man in the world!

jayce Cube: Received excellent customer service. Phenomenal!

Chandler Kortman: The Kay at Castleton is amazing! The sweetest associate Sally, helped my boyfriend & I and made our experience sooo special. She took so much time to educate us and make our needs/wants (budget, & style) happen so easy! Buying an engagement ring is clearly a huge deal and she made our visit so warm and welcoming. After this store we went into the Zales in the mall, and we left pretty immediate due to the fact it was the opposite vibe in that store and we had little help and the associate was (no offense, bad)But Kay, the awesome Sally, and the vibe they held was fabulous. We all need an experience like this one!Thanks Sally you rock :))

Victoria Thompson: my husband and I came to the Kay Jewelers at Castleton Square. I had already done my research and I had a pretty clear idea of what I wanted. The lady who helped us was super friendly but did not push me in any way. I was shown many choices. I showed her the pictures I had on my phone. I told her our budget and immediately kept the rings she showed me in our price range.

Kala Merrell: Great team to help with all your needs. Would highly recommend.

Amber Cardiel: I went in today to have my ring cleaned and I had my 3 1/2 year old with me and one of the associates asked if she could have a stuffed teddy bear and I said of course. So when my daughter saw the fluffy soft bear her eyes lit up so big. I just wanted to say thank you to the staff who are always so super friendly and happy.

Charles Williams: The team at the Noblesville Kay Jewelers is wonderful. The customer service was great and they helped me through the whole process. I would recommend everyone to visit them. They will receive my business again.

Izaiah Dunn: They made the process of buying my engagement ring absolutely stress free. I was worried at first but Sierra made sure that everything was perfect in every single way.

Samuel Garcia: Amazing staff and jewelry, Sierra is very helpful and makes you feel welcome into the store

Bamba Kizer: Lost a small diamond in my wedding ring and had forgotten it was under warranty. Also had a couple of places that needed repaired. It was under Warranty and when I picked it up it was just beautiful. The jeweler did a great job. The ring looks brand new and sparkles like new. I love my ring again. Thank you for taking great care. The staff was amazing too. Jenny, the store ManGer was so helpful and friendly too.

Chante Sehinde: Jennifer was so sweet and got my now husband and I in and out with beautiful wedding bands! Highly recommend!!

Socorro Blas: Great teamwork …..one can just feel the unity to help clients….

Samuel Owens: They helped me out a lot. The new manager is amazing. Thanks Jenny and kala!

jose Gonzalez: The staff helped me find the perfect ring for my wife. The prices are very reasonable and the selection is better than most. I will be a Kay customer for lifre!

MissDana: The person that helped us was wonderful!

Kim Davis: It was horrible. The lady was rude revealing stuff about my purchase in front of the person I bought it for. Then had to return my money and then wanted me to pay more than I did at the first place.

Liz Pfeifer: They showed a ring with a price tag lower than what it was on the purchase system. They said oops, I guess we have to charge you more. Incompetent people. I called another store when I got in my car and made the purchase over the phone. I was willing to pay more, but not to them for their commission. Be careful buying from them!

A Brakke: Nice ring nice price

Justin Bookout: Got my ears pierced here very safe and great service love my diamonds ear rings

Lynn R: Friendly people and service.

M J Maddox: I went in for my second holes and within 15 minutes I was done. The staff was amazing and very sweet! Definitely recommend for teens looking for a place to get their ear pierced.

Linda Didot: Nancy is awesome always take great care of me. She even called and checked upOn me after I had surgery.

Cody Stephens: I have had the hardest time getting my ring they cancelled the first time for no reason then when they finally get it in its to big then they put it on "express" order and its been well over 2 weeks VERY VERY UNSATISFIED

Joe Staton: Great store and employees. I'll drive past other stores to do my business there

Amy Mitchell: Misty was wonderful!!!!

Joe Blair: Misty did an awesome job! Thoroughly answered my questions, showed me the products I wanted to see and didn't try to sale me stuff I didn't ask for.

Amy Walker: Bri was very helpful.

Mike Roberts: Misty and Amanda were amazing and very helpful! Great personalities and positive vibes!

Josh Sears: Great personal support and knowledge of products. Highly recommended Misty and Kay Jewelers. Check her out, you won’t be disappointed

Chelsea Ostermeyer: We’ve been long time Kay customers and were thrilled when this location opened. Anytime we need new jewelry or need a repair or a cleaning we come here. Amanda is always there to great us with a smile! Misty has been extremely helpful as well. Everyone we’ve interacted with has been knowledgeable and extremely helpful with great attitudes.

Consuela capps: Amanda helped me to get my ring repaired. She was very nice and even gave me 6 more months warranty on the work done! Ring is shinning brighter than when I bought it. I would recommend her and the plainfield Kay's to anyone that asked. Thank you, Amanda!

alyssa hulett: Highly recommend working with Bri. Super helpful and a genuine person

DEJUAN MONCRIEF: The nicest and most helpful staff. Every time I'm there they make my decisions easier and I'm always comfortable with my purchase afterwards. Keep up the good work, y'all are awesome!!!

Dani Rader: Bri was very helpful and informative when my fiancé and I were shopping for wedding bands. She stayed with us past closing to make sure we were taken care of. Thanks for great service :)

Jeremy Eckels: Amanda& Misty were wonderful! Highly recommend this Kay’s for all Your jewelry needs! ☺️

Kaetlin Andrews: Great and fast, thanks Misty!

Demetrius Austin: Misty was very helpful and courteous. She made my shopping experience quite easy.

Debbie Foster: Love Misty

Jennifer Davis: Thank you Amanda at the Plainfield store for taking my call and helping me find what I was looking for today. Not only was she helpful via phone, but also took the time to show me several items in store with excellent professionalism. I appreciate that very much!

Manjyot Kaur: Amanda and Misty are absolutely wonderful to work with. Every time I’ve been in, they’ve been super helpful and complete sweethearts. They’ve helped me on multiple occasions whether it’s buying new jewelry, doing a trade in or just my biannual inspection. Absolutely recommend this location and these wonderful ladies for all of your jewelry needs!

Julie Linette: Misty and Amy helped me and was absolutely amazing!!!

Sheena J: Amanda has great customer service. .I been coming to this Kay's for some years..I really enjoy the knowledge and service I get from her...

Yalonda Buchanan: Walked In No Hello Okay No One Asked If We Need Anything As If We Was Invisible Okay Then The Older Guy Literally Was Visibly Nervous The Time We Had Contact With Him SMH We Spent Over 20k At Kay's Now I Truly Regret It Oh But Trust It Will Never Happen Again

Dawn Britt: Thank you Misty, for the great customer service 🤩 always a good experience at the Plainfield Kay Jewelers location