Best Kitchen Furniture Indianapolis Near Me

Evan Combs: Buyer alert!Don't trust them when they say " We value customers and please email me".. we have 10 quality issues with their products, when we reached out to Gloria's email, she said "nothing she could do". No compensations, no apologies.'It seems that they only comment to SHOW that they care but they DON'T.They customer care is something you DO NOT want to deal with. Haven't seen any other companies being this inconsiderate as this team.

Jeff Sebastian: Cabinets to go was very prompt and answered my questions I would Highly recomend them

Anton Tsintsarski: Absolutely, the most horrific experience with Cabinets To Go, period. Price of the project $50,000. I don’t know where to begin with, but I’ll try my best. After the kitchen was designed and the installers showed up at the house within couple hours of the installation, I realized without even measuring that the main wall on my kitchen was 4 inches off. I immediately told the crew manager about my concern, and he insured me that he had double checked the measurements, after which I had to do it myself and prove him wrong. They were halfway through the installation when they had to move all of the cabinets 4 inches, which ultimately left me with huge holes in the cabinets where the outlets were cut out wrong. This was just the beginning of a very long nightmare that continued for weeks. Day two of the installation they were working in my secondary kitchen/pantry and made a mistake and installed one of the cabinet doors on the wrong side, which left me with huge holes in the frame, but what was more disturbing is, they never told me about it, and I had to find out myself later. After three days of problems, thei boss showed up 2 weeks later to finish the job and this was the most ridiculous idea they could have ever had. He actually was way less experienced than his crews which ultimately led to tens of mistakes that left me with an enormous amount of damages on my cabinetry in a $1.5 million house. To name a few he was installing a vanity in one of the bathrooms that has an accent tile wall, because he couldn’t find a stud he drilled 12 holes into the tile until I finally went up there and confronted him and told him to use an anchor which worked right away, then he told me I overreacted and had an attitude from this point on until the last day were there. My master bathroom vanity he measured wrong for the drain pipe and left me with a giant hole on the floor. I have repeatedly tried to contact Cabinets To Go corporate so that somebody comes and inspect their peoples work, but so far four weeks later I’ve had nobody show up. Don’t live the nightmare I did. I will let the pictures speak for themselves.P.S. Prompts to the store employees and especially Tim who has always been nice to work with.

Markus Saba: Simply terrible. A circus at best

Janis Wechter: I have been using C2G for many years. I buy the kitchen cabinets I put in the homes I remodel. Always beautiful and the installation is very well done.

Lion’s Share: I used cabinets to go to do my kitchen and they did a wonderful job Tim who designed the kitchen designed a Flawless design it looks like something out of a magazine. The quality of the cabinets, the install was PERFECT! Not to mention the price was within our budget thanks to Tim! Tim gave us ideas that made our kitchen not only look good, but that it was functional as we cook a lot. The great thing about cabinets to go is that it’s one stop shop from the cabinets to the countertop to the sink they did it all! Thank you Tim and thank you cabinets to go for a job well done!

Deleise Fasehun: My cabinets are beautiful!!!! See Jamie is all I have to say. I'm in love with my purchase and the price was right. I'll update with pics once the cabinets are installed.

Pat Curles: I purchased my kitchen cabinets nearly a year ago. While some cabinet companies took six months to deliver during that time, I had my cabinets in a week as promised. My cabinets are beautiful, and I love them; however, the five stars reflect this team's customer service. I worked with Rory and Tim. I am impressed by their knowledge and willingness to lend assistance during and after my purchase. Cabinets to Go has always followed through on every promise they made. I highly recommend this team and the company.

T Beauchamp: STRESS FREE!!! SO FRIENDLY & helpful as well. Definitely worth the drive!!!We ordered as Covid had just made it's appearance. The cabinets we ordered kept getting backordered. I didn't want a different color, so they upgraded the style free of charge.The cabinets were super easy to assemble! Hubby and I had them done in a couple hours.They did a great job and were on time with countertop delivery & installation.The flooring is beautiful and a great quality.We recommend them to everyone even thinking about remodeling.

Jewlz: What a wonderful experience this was for our very first remodel project. Thanks to Rory for making this process smooth and giving us the guidance we needed to make my dream kitchen come to life. We had no headaches and from start to finish he has been available for any questions or concerns I had. The sub contracted counter top group “Cutting Edge Countertops” were better than I even expected with communication and one time appointments! A+. And last but not least, our cabinet installer that CTG uses “John” was beyond my expectations as a contractor. He was patient and kind and really took all details into account. Thank you all that had a hand in my dream!! I will recommend you all to anyone who asks. And have already spread the word.

Nakia Bell: Too high for what they offer. If you have a basic kitchen the prices are great but anything on a larger scale this is not the place.

Patricia Brady: Design was done in a way that would be impossible. Had incorrect measurements and quoted cabinets at 36” although I ordered 42”. Delivered 30” cabinets. Installed and split one cabinet. Wall cabinets pulled away from the wall before they had even been used two months. One hinge pulled out of the cabinet after literally being opened less than 30 times. After they were installed and in use about 3 months one entire wall of cabinets was pulling away from the wall at the top—this was the installer’s error but it’s the installers that Cabinets to Go uses routinely. They didn’t install hardware and wanted to charge me $100 for toe kick even though there was a 4-6 inch gap in the bases of the cabinets at the corner of the “L”. !!!!

Cori Gasper: My husband and I went to cabinets to go, we met with a designer and received a "soft quote" for the installation. Paid the $99 to have one of their preferred contractors come to our home. We had additional work that would be needed in order to make our dream kitchen come true. They sent a man by the name of Scott Cowman to do the estimate. I proceeded to tell Scott what we wanted done. He suggested that I put my new vinyl plank flooring over cracked tile in the kitchen, "to save me money". He then proceeded to tell me that I would be voiding the warranty if I did not add transition slips between a door way. I excused myself to call the store and they confirmed it would not. He then became very argumentative with my husband and I told him that he could go ahead and leave we would not be moving forward with him. He then raised his voice, screaming and cussing with my children in the home. I will say that the store refunded my money for the $99 charge to have their preferred contractor to come out and the design process went smoothly... However after that experience and the amount of money we were investing I did not feel comfortable moving forward with them or any of their preferred contractors. This would have been a $40k project. The contractors response was he assumed I wanted to save money... better assumption would be I want professional job and flooring that will last.

Michelle Cicirello: Full disclosure- we have not taken delivery of our cainets yet, but I feel compelled to write this review due to the exceptional service I received from Tim C. from CTG Indianapolis. My contractor here in Chicago steered me towards Cabinets to Go and I wanted to get some color samples. I wasn't able to order them online so I called corporate HQ. They directed me to the Indianapolis store because they are the closest store with the full line of custom built cabinets. Tim was so helpful, sending me pictures of the cabinet colors juxtaposed next to other colors so I could see the contrasts and tones. He helped me configure the layout and even add in an extra corner cabinet I was hoping for. It made all the difference. I ended up going with the stock RTA option but Tim still helped me through the whole design over the phone and via email, which was so great considering the pandemic. I only wish I lived in Indy so I could go thank him in person.

John Yergin: Love the look and easy install of their cabinets.

Misha Engleman: My husband and I made a long drive from southern Indiana to visit Cabinets to Go. It was pouring rain, and because of that, there were few customers that day. We were given wonderful personal attention with Jamie using his computer to create a picture of my kitchen based just on my verbal description and our room dimensions. We ordered our beautiful white cabinets. Using online videos we created our new kitchen. I am more than pleased with the help we received and the quality of our cabinets.My daughter said if she was designing her own kitchen she would not change one thing. Thank you so much to the staff at Cabinets to Go.

Cindy Perry: Great cabinets, for a good price.

Thomas Morgan: Run don't walk from this establishment. A job that was to take 5 days has turned into 3 weeks and they still aren't done.1) We ordered the cabinets and flooring and they wanted to start the job on August 12th. We told them not to start until September 2nd,so they said they would go ahead and order in the cabinets to have them and they have the flooring in stock all the time.2) They come out September 2nd missing 2 cabinets and a wall panel for the refrigerator. The cabinets were to take 2 days them 3 days to do the flooring. (flooring was in kitchen livingroom and diningroom and hall leading to all bedrooms.)3) They then tell me they aren't starting the floor until the following Monday on the 9th. I tell them that I have appliance and furniture coming and I cannot change all these dates. I basically was told too bad.4) The person shows up to install the floor on Monday the 9th and the guys show up to finish the cabinets. Well they don't have the wall panel for the refrigerator. So they install the 2 cabinets. We show them that there is a damaged door on one of the other cabinets and they have to order that. The person there to do the floor is a nice man by himself at 80 years old.5) I come home later that day, I walk over to the first few rows of flooring and inform him that it is crooked. He tells me he knows and will fix it.6) I come home the second day and we cannot see most of the floor ( he had only made it about 12 rows in that did not even finish the hall yet. ) He had boxes of flooring laying over everything he had done.7) I come home the 3rd day (remember the flooring was only to take 3 days) He has mad about 6 more rows of progress and it is majorly crooked. The reveal on one end of the hall was about 2.5 inches at the other end was almost 6 inches. (the hall is about 20 feet long)8) So I point this out to him and he tell me my walls are crooked. THEY ARE NOT. I start calling his boss at the flooring store that cabinets to go had subbed out the work to. I called 2 times that day and 3 times the next day. (flooring still not done next day) Finally I called cabinets to go and told them I could not get a hold of his boss and he would not return any of my calls. I left a voicemail with my name and number each time I called because my phone does come in blocked as I own a property management company and do not wish for my 500 + tenants to have my cell number. He did call back the first time I left a voicemail about the sink install being too low so I know he listens to voice mails.9) The cabinets to go called him and he calls me back. YELLING AT ME SAYING HE DOESN'T ANSWER BLOCKED CALLS. I inform him his installer has installed the flooring crooked. He once again become mad at me saying it is almost done now. I at this time have become angry myself. I hang up on him. He calls me back I tell him the first 2 words out of his mouth better be "I'm sorry or this call is over". He apologized. I frankly do not care if you answer blocked calls or not this is your business line and your customer is trying to get a hold of you. Also I do not care that the floor is almost done, YOU would not answer your phone.10) He said he would have his guy come back out and relay the floor. Also he would send help with him to get it done faster. Well he came back worked Friday, Saturday and Sunday, with NO help. Floor is still not done. They were going to try and reuse the quarter round they had started laying and took back up I informed them that is needed to be new quarter round as that is what I paid for and they would have multiple nail holes in those pieces if they reused them. I will be filing suit against them for time and trouble as we have been living out of our garage this entire time. I expect 20% or more off the entire order or this will go to court. My attorney has told me that once we figure up hotel costs and eating out costs I am letting them off too cheap. We shall see.RUN FROM THIS PLACE!Now we are up to 3 weeks! Still not done!

John Anderson: Good for home flipping or rental property.

Shannon Sargent: I gave three stars cuss we have used them in the past and they were great had no issues, this go around wasn't the same and still got shorted our handles for drawers that nearly took 6 months to get and still didn't get them all

Matthew Gardner: Ordered. They said in two weeks they would tell me when order would be “possibly” filled. Three weeks have elapsed and no info. Told up to 20 weeks. So 23 weeks?

Susan Lowder: The store is beautiful! Great quality!

rob evans: Great quality!

Andy Smith: When our sectional arrived with a small manufacturing issue, manager Julie B. went above and beyond to take care of the issue and make sure we were happy with the piece. She even came to our home personally on several occasions. Their furniture is stylish and high quality and they really care about their customers. Will definitely be buying from them again!

Jeffrey Jones: Good furniture but you pay for it.

Alberth Franco: Just ordered a new bed set and cabinets after seeing the showroom. Nikki was super helpful and friendly. We are excited for the new furniture coming soon!

Diana O'Brien: Beautiful furniture! We are loving the bedroom, TV room, and kitchen areas so much. We will be going in soon to order our Dinning room, and office area furniture. Nikki has been such great help in answering any and all questions!Diana OBrien

Ry: The quality of this furniture cannot be beaten. We had a great experience the past week and will be back when our new home is ready!

Marlena Durrett: Ordered in November. Stated we would recieve before Christmas. Arrived after Christmas. What we ordered wasn't right. They picked up items January 4th 2021. I had to call myself to see what was the holdup 2 months later. Had excuse for everything. Still haven't recieved product. Was told when product isn't right item goes in front of the list. Apparently not. When ask that we feel we should be accommodated for our inconvenience all they would say was everything is backed up. Will never do business with this company again. If the item we purchased wasn't so important to my husband wanting I would cancel and request refund. Has taken longer to get item fixed then it took from the time we orginally ordered. I understand things happen and feel we have been very understanding but why did I have to call and now I have a voicemail stating the delivery department will be contacting me. Please be aware they dont care as long as they have your money.

Robert Christman: We are so happy with this place. We weren’t sure exactly what we wanted and Jill took over three hours to help us narrow down our likes and dislikes. She above and beyond and we couldn’t be happier without selection of a new dining table, chairs, bench, and buffet. Getting to design what wood, color, style and trim is amazing. Highly recommend!

Rick Matherly: Great place!!

Robert Martin: Super nice quality furniture.

Annette Jones: Highly recommend! I have been purchasing Simply Amish for years! Furniture is high quality and durable - always happy with the product and customer service. Randy is so knowledgeable, patient, and helpful! Customers have an entire selection of wood and styles- or can design your own furniture from modern to country styles! Check it out!

Eric Julian: Great furniture

Randy L: The Quality is outstandingly good!!

Todd Pollock: Great product....wonderful sales people.

EnlightenedDrew: Because of an overtly racist attitude directed towards a highly regarded family member, a so called salesforce has alienated a significant number of high earnings potential customers. To be specific, a Diannaled with caustic and demeaning innuendo that was followed by supporting comments from another associate.

S. Love: The customer service is disgusting. When customers come into a place of business to spend their hard earned money they shouldn't be disrespected. The racist comments made by Diana and consigned by her co-worker are sickening. My family and I are regular customers and we will not be back. Sickening!

MarchAprilMay G: Terrible service. I experienced rude and offensive comments from two salespersons while the co-manager watched in silence.

Lauren Hinojosa: Terrible staff. They were incredibly rude to a friend of mine and were demeaning towards her. She was a return customer, but they have now lost her sale and my business entirely. Absolutely deplorable. Would not recommend to anyone. Racists.

Leo: We have spent a lot of time looking for the perfect couch, and our salesperson, Rose was awesome during the process. She was very helpful, nice, and sincere and did an excellent job at explaining everything. We finally bought the couch of our dreams and are so thankful for Rose's help. We are very happy customers!

C.V. Jones Jr: Always good to look at just got to watch the prices

Mariah: All the items I’ve ordered from here have been great quality and no issues with delivery. Highly recommend!

Kylie Lockett: Great location in the keystone mall.

Terry Franzman: My favorite furniture store.

Uday Kamath: We had an issue with our furniture delivery due to some miscommunication from their delivery company. I went in and talked to the store manager Evan about the issue, he was very polite, professional and he took care of us and made us whole without having to go through any long arguments. Needless to say we will be purchasing our furniture here in the future. Thanks Evan.

Jennifer Jamason: Clean, well stocked, great displays. Friendly customer service.

Tevon Scott: Evan and Ashley, went above and beyond today for my husband and self. They ensured all questions were answered, were very funny as we waited, and made sure we knew about the product we purchased. Above all else, I appreciated your patience and ability to do your job without a fuss.

theresa predmore: The assistant manager is the best. Thank you for your help. Pleasant experience.

DK G: Nice to look at all the modern and up to date kitchen and home wares, but still hard to swallow the prices for some even the simple items.

Christy W: I have to agree with the other complaints around furniture purchases. I ordered a bed in February which was to be delivered in May/June. It has pushed back to September and they will not refund my deposit. I will never order furniture from C&B again.

Nick Damptz: Why is this place still around? SUPER expensive for no reason. Tried spending a gift card twice and even the "clearance" items are expensive and damaged... why? Save money go to other places

Veronica Vernon: I have sadly had the worst experience with this location. I asked to place a large furniture order. The store employee gave me false information and left off a key item from my order. The store called me to schedule a delivery of part of my furniture and told me I owed money on the account, which I did not. They said they would call me back after checking their system; they never did. I have had to spend hours on the phone with customer service to resolve the issues that started in the store. I know this is a trying time for all, but I am so disappointed in the service here. I do not recommend using Crate and Barrel for any furniture needs. There are nearby stores with far superior customer service.

Holly Krajewski: Employees here are always friendly. A product I came in to purchase was out of stock and I was able to have it quickly shipped to my home for free. Also, I appreciate that this store has taken extra measures to purify the air with several purifiers throughout the store during the Omicron surge.

Anthony Scott: Love this store. Friendly staff and great furniture.

Cathy G: Dreary day, dreary store. Everything is black, white, and gray. No colors, no fun.

p s: This is a large store with many options for kitchen ware. The staff was very helpful looking at dinnerware options. Prices can be quite high for higher quality items. All equipment that I have purchased from C&B have been long lived.

Danette H'Bey-Thompson: Bought champagne glasses didn't realize I didn't have a full set.

Jeffrey Jones: Nice stuff

Alberth Franco: Really great staff in the store. There are definitely some good buys and sales. Their furniture is of great quality but on the more expensive side. Overall, highly recommended to drop in and check it out

Josh Smith: I purchased a table and chairs on August 20th, 2022. I didn't receive all the items in my order until March 31st 2023.When I spoke to the salesperson when I initially purchased I said I am only interested in items they have in stock for delivery as I did not want to wait for months due to supply chain issues. I was given two options of the tables that would meet my needs that were in stock in the warehouse, and I chose the one I liked the best.Delivery was scheduled for August 24th. I got rid of my old table and chairs so I would have room for the new. I received the table and 2 of the 4 chairs.I called and was told the other two chairs would be in within a day or two and they would be in another delivery. Fast forward to March 31st 2023. I finally received my last two chairs.223 days between purchase and delivery for an "in stock" item. I called every few weeks to check the status. I asked for a refund and to return the two chairs I was delivered so I could buy a set somewhere else. This was denied.Customer service kept referring me to my salesperson for and she wouldn't return my calls. I asked to speak to a manager in customer service but was told there is no way to get a refund or return the chairs, that I just had to wait. 223 days. 7 months and 11 days they had my money and I couldn't seat my entire family comfortably (adults chose the metal chairs kids got to sit on the 2 new ones).Sadly, I found a part number on the bottom of the chair and I could purchase it at Home Depot with 2 day shipping, but by the time I realized that I was able to buy them somewhere else, for about the 5th time, that they would be in the following week. Fast forward a few weeks and I did finally get them. I didn't need 6 and they wouldn't refund my money for the missing chairs so I kept using the metal folding ones.Every month it was "they will be in within the next month."Horrible customer service, I don't think it's unreasonable to return the 2 chairs that were delivered and get a refund for all 4 when I was told they were in stock when I ordered.Unresponsive sales person, unresponsive customer service who's "hands were tied" for 7 months while I had to use metal chairs at the dinner table because every few weeks the new chairs were arriving in just a few weeks according to customer service.I purchased a sofa not too long after the table, and that will be my last purchase with Kittles.On the off chance someone at Kittles reads these - 101229316 is the customer/order number. I'd love a refund for the chairs I had to wait over 7 months for. Heck even my sweet elderly mother said I should get a refund for all 4, and still get to keep them, for the hassle.

Carla Wise: Paul has been fantastic to work with. He is a wonderful designer who I have used for several homes!!!

Joy Stouder: We were very pleased with Brenda! She was patient and listened carefully to our interests in dining room chairs. She was very knowledgeable about what was available and worked to get us the best possible price with a superb quality chair.Thanks!

Cassandra Freeland: Had a great experience with Brian Helmerick, he answered all my questions, listened to all my wants and needs! I would shop there again

Julie Bishop: Found what we were looking for with the help of Mary car Mack

George Almquist: We bought a sectional couch. It was in stock and delivered within 3 business days. Unheard of these days. 2nd thing was there was a staple on one of the sections. 1 call they came out next day to fix. Then one cushion was a little flat they came out right away no questions asked. Try to even call Ashley furniture they dont even answer the phone. Kittles has my business due to customer service and yes the couch is quality.

Jane Mount: Camryn, was very kind and show me exactly what I want it. Great person to work with stop by and see her.. Kittles has beautiful furniture.

Chelsea Draper: Brian H in the mattress section was awesome to work with!

Pam Stein: We entered the store, immediately were approached by a salesman. He continued to follow us in the store eventhough we said we just wanted to look around. I had visited this same store in January where Picky Vicki helped me with a chair. The price of the chair at that time was $881.00 with a sale of 20% off and was told I could not purshase the chair on the floor, it had to be ordered. I had called before I came to the store in January, was told I could use my "Don't use is, don't lose it" credit but when I went to pay they said I had to come back in March to use the credit. I returned to the same store on 3/27/2023 to oreder the chair only to find it was placed with "close outs" along with the automan with a supposedly marked down price of $1149.00. I had to pay $663.00 for the floor model where if I had been able to buy the chair in January it would have been a new chair for a price of $618.00. So I am not very happy with your store and will not return. Also, I don't think the salesperson who continued to follow us in the store and took the sale shared the commission with Picky Vicki who wasn't in the store on the 23rd eventhough I explained I had came back to work with her.

Michele Zimmerman: Mary took great care of us while picking a bedroom set for our son. And Sandy was great help with a mattress!

Joy Benn: I love Kittles. Also a pleasure

Connie Zeiler: I was very happy with the purchase of our desk. We have it set up already and it's perfect! Only small drawback was they were extremely busy and we had to wait on Shelly to get to us but great experience otherwise.

Carly Marer: Paula was so kind and helpful- she was excellent and I loved working with her to pick out a sectional!

Anna Brouwer: Always a great experience!

Amy Hart: Good customer service.

ashleigh valdez: Shelly helped make my shopping experience wonderful! She was very patient with me and my 4 year old son! She helped stick to my budget and showed me everything as many times as I asked. Couldn’t have asked for a better experience!

Harry Hults: They have the better built stuff but you pay more for it but when you find what you want look it up on the internet before you buy it not after like what I did

Elizabeth Weaver: Brenda Westfall was an amazing sales representative. She showed me the Daniel’s Amish line. All top quality, expert craftsmanship. Made to order. Loved the whole experience.

Hanan Osman: Friendly and efficient sale

Betsy Simpson: From the moment I walked in I was greeted warmly by Vicki. I explained what I was looking for and she took her time walking me through the entire store showing me exactly what o was asking for in all price points which I really appreciated. She was never pushy or “salesy” , which I really appreciated. I came back the next day and she helped me close the transition smoothly. I will be back!! Thank you Vicky for your kindness and expertise!!

Karen Edney: So happy we found HomePlex, after literally months of searching the conventional furniture stores for the perfect sofa, we called in after a friends recommendation, so glad we did! Ashley spent hours with us on a number of visits to find the "perfect white sofas" for us. From the beginning to the end, we were given as much time as we needed to make our choices, and there are so many choices! From fabrics, to cushions, to depth of sofa, to feet, color of feet, arms, the selection was truly amazing! Our sofas arrived last week, and they are truly gorgeous, including our custom leather ottoman, that's so handsome! HomePlex gave us top notch service from beginning to end, thank you guys for making our home look gorgeous!

Brad Thurber: Full disclosure. We just ordered 2 couches and so do not have them yet. They are supposed to arrive in 8 to 10 weeks.This place is different in a good way. Super helpful. The floor sample couches were immediately more comfortable than comparable priced elsewhere. Everything is custom but if you can afford to wait longer for what appears to be higher quality than this is the place to go. Custom is not important to me but quality is.It is a very small store. They recommend you make a reservation for weekdays so they can go through everything with you. They hours are limited.

Kayleigh Adrian: HomePlex Furniture is a great place! Ashley worked with us to pick out the perfect sofas for our new home. They look beautiful and the customer service was above and beyond. We will be back for our future furniture needs!

UndrA Nicholson: Impressed

Jayden: Nice people

Hannah vc: Great furniture store!

Nichole Pike: The service and care at HomePlex Furniture surpassed all other furniture retailers that we visited (and there were many!). My husband and I were indecisive and inexperienced when it came to purchasing couches for our new home, but Ashley was endlessly patient and contributed valuable insights, making this a positive, stress-free experience. Our couches were delivered sooner than expected and have made our living room space so much more beautiful. We wouldn't hesitate to shop there again and highly recommend HomePlex Furniture!

Joshua Holmer: Very friendly and helpful staff, and high quality furniture to choose from. You can customize the look and feel of your furniture, which is awesome, although do be aware it takes about 6 weeks for them to custom make your furniture, but delivery is free once it's ready. I never felt "pushed" into buying anything, either, which is something I hated about the big name furniture stores.

Michelle Luttrell-May: We traveled to Chicago and to Cincinnati looking for furniture before we discovered HomePlex. We had also worked with 2 different interior designers but just weren't happy. Ashley came to our house for a consult and then came back to us with suggestions as to what we might like. She is Amazing!!! We've purchased several couches, leather chairs, kitchen chairs and barstools. We have been so very happy with each and every piece. Ashley has made decorating our house fun! Not only is it quality furniture but it can be customized to what you want.

Susan Seybert: My furniture arrived last Friday and I am so pleased!! I want to thank Ashley for making my experience with Homeplex so enjoyable. The Martin sofa has been a dream of mine for over 4 years and I felt that Ashley truly shared my excitement with me the day I was finally able to purchase it along with a chair. She never minded when I stopped by to see the floor model and she helped me feel confident with the fabric choices.The delivery guys were great! They were very professional and knowledgeable.Thank you again, Ashley, for making this such a special experience for me. I'm sure I will be coming back!Sincerely,SusieSent from Outlook Mobile

Kandace Grabowski: We just moved into our new home in Westfield, IN this March. I started our new furniture search back in November. I walked into HomePlex Furniture (after visiting what felt like every furniture store on this side of town) and had nothing but a positive experience. The design help was awesome! The selections were endless. And the quality blew everything else out of the water! We received our furniture last week. It goes above and beyond our expectations. The quality is amazing. I have 3 boys and I want furniture that can withstand the wear and tear of children. We bought a Temple sectional and leather chair, with hopes to purchase more from HomePlex!

michael miller F.C. Tucker: We have shopped at HomePlex a couple times and every time Ashley has been so helpful! All of the pieces we have received are amazing. The sales staff is not pushy and they pick up on your style very quickly. I high recommend visiting them!

Brenda Stailey: I love my new couch, chair, and mattress. The professionalism and care provided exceeded all expectations. The huge variety to choose from and competitive prices made this one of the best experiences I have had in a long time.

Lucas Spoor: Awesome Furniture store! Great Customer Service!

Katie Ciccotti: I’m so heartbroken.May 2022 we placed an order with the manager for a large piece of wall art… we were assured that it would only take about 8 weeks and that shipping to Florida wouldn’t be a problem. So we happily paid for our art and extra shipping.Now here we are in March 2023 and we still don’t have our wall art. I have called dozens of times. Spoken with more than 3 different employees, been told that they would call me back but no one ever does.I have even messaged the CEO on LinkedIn to no avail.I Was told that my item was in the warehouse… then that it was in the wrong warehouse but it is now in the right warehouse… then that they were just back logged and trying to get through a bunch of other orders… then that the original quote for shipping isn’t going to cover what shipping companies are quoting now… then I was assured that it would be delivered in 10-14 days because the shipping broker was working on it. That was in January 13th.Well here we are, March 13th, and still no delivery.I just want what I’ve paid for and what I was promised. No one will call me back, no one will give me real answers.The sad thing is that I still want the wall art that I purchased!!!!!!!! I just want someone to figure this out and make it right!!!

s Day: I was so excited to get bedroom set from this place. That fact that I waited almost a year to receive it is no big deal considering it was during covid. But the fact that when it arrived my headboard has many flaws in it. I have contacted them to get a new one and nothing has been done, I have even went up there and James promised I would receive another one. So now another year later I still have yet to get it and with no communication at all.

Joachim Indermaur: Some really cool pieces of furniture no doubt and really friendly sales people! But dang the stuff is expensive. I’m not suggesting it’s not worth it, but you won’t walk out with cheap furniture that’s for sure.

Tara Moore: Great experience at this store, Mike was very knowledgeable and friendly. 10/10 would recommend!

JAlberto: Worst purchase I've ever made in my life. I bought a dining table on 12/09/2022 and the seller assured me that I would be receiving it in two or three weeks…totally false, I received it on 19/11/2022 after calling the seller more than 5 times and only receive as an answer that in one more week I would receive it, the day I received it it arrived incomplete. Since that day I have called more than three times and I have gone to the store twice and the only response I get is the same as always that the table should be arriving in a week. The year is over and we are at 01/02/2023 and I am still waiting for them to send me the missing pieces or a complete new table and no one from the furniture store has even contacted me to apologize... they are a disaster... I will never go back to buy something there

Matej Manak: Not bad price not bad furniture but if u want to wait for month’s or over a year just get furniture I will never go back again

cecilia edwards: Jeff Rowland was 'the' guy at Urban Styles he sold me the most beautiful rug the kind you love running your fingers and toes through thank you Jeff your the best! I will definitely return awesome! customer service.

Matt: This place is great. I enjoy via the different art decor they have here. It's unique nothing you will find in traditional furniture stores. Worth a visit even if you are just browsing.

D: Full of unique and interesting items. Had my eye on a one of kind steamer trunk bar and they were willing to cut a deal we both could live with. Nothing else like this store in the area. Highly recommend a visit.

Alexis Glore: I was very excited to order with Urban Styles Furniture, they had a great selection and decent prices for what I was looking for but unfortunately our experience was not great. Our sales team member was super helpful when picking out a mattress and bedroom set, we settled on our options and but wanted to make sure the bedroom set we chose did not have a crazy long lead time (January 2022 lots of shipping delays on furniture) and we were told it would be 12-16 weeks on the furniture and 4-6 weeks on the mattress. We were changing the size of our bedroom furniture and did not have anywhere to put the new mattress so we asked to have everything delivered together. We asked if the lead time on our furniture changed once the order was placed wit the manufacturer that we be contacted. Our furniture ultimately did not arrive until the end of July/beginning of August and between March and July we contacted the store 5-6 times for updates. Each time our "expected delivery time" came up or passed we had to call the store, the store did not contact us with updates. On two occasions the staff was rude and would not allow us to voice our concerns (not the sales staff member we previously worked with), when the manager was not in there was no offer to take a message, and the person I talked to made a comment to me that "they were tired of taking flack for this set and everyone was complaining". I asked on each occasion for someone to reach out to us if there as a change or the delivery was pushed back further and this did not happen, and we were constantly told we could have the mattress delivered (and later made to feel that the reason the mattress was damaged upon delivery is because we didn't have it delivered and requested our order together). In total it took 3 deliveries over a 3 week period (total order included mattress, bed frame, nightstands and 2 dressers) to complete our order and the mattress and one dresser had to be replaced due to damage when it arrived. The first mattress arrived stained and the delivery team suggested we might have gotten a "loaner" mattress which was later determined not to be the case but if it is something they do then that is concerning. During the first delivery the team knocked a clock off the wall damaging the wall with scuffs from the paint on the clock and scratches in the dry wall. There were multiple delivery issues with the first and second delivery and finally the third delivery all of items arrived. We had been in contact with our sales team member who we felt did try their best to help and keep us informed but the rest of the service team did not. I had been in contact with a manager what was helpful to start and then acted as if we were an inconvenience for following up when we had not been reached out to. We were told they were "definitely going to be doing something for us in addition to getting our wall repaired" after the first delivery. It took almost 2 weeks after the final delivery in late August for our sales rep (after I made inquiries to the manager) to reach out and let us know they were giving us was ended up being approximately 6% of our total back in a refund. Our wall still had not been repaired and we had not been contacted by the warehouse team to set up time to have it looked at, which we noted each time we spoke to someone. We never received a call or apology from the manager regarding all the issues we had. It is now October and our wall is not repaired and we have not been contacted for a repair. I have also reached out with details regarding our service and lack of repair to our home through their website for assistance on 9/12/2022 and did not receive any response. While we still like the furniture, the customer service and resolution to the many issues we had was not appropriate and will be looking into our options to ensure we get the repairs made. I held off on leaving a bad review in hopes the company would honor their word but unfortunately that was not the case.

Roscoe Reels (Kevin Miller): Really expensive, but dope pieces for sale.

Mitch Ringenberg: Great quality furniture here at totally reasonable prices. The store has a wonderfully unique layout as well, which makes it a blast to just walk around and browse. Talk to James, he’s got the hookup!

Gary Cantwell: Prices was high

Derek Torrico: $2300 for a couch might not seem like too much for some people. But I expected a better quality, within less than a year the cushions of our couch have flattened so much! This was our first “big purchase” and it turned out to be a hit and a miss. 3* because the service was decent

Ivan Morrin: What a super cool place to shop. Awesome variety of unique home furnishings for the entire house! This place is worth a visit!

Chirag Patel: Nice collection

Karla Hollingsworth: I absolutely love Urban Styles from the eclectic unique mix of endless home furnishings, to the sales personnel who give you rock bottom prices. I'm intrigued every time I visit...a purchase is almost guaranteed.

Meg Gambill: Well as of right now we had our couches delivered on 5/12. It was delivered before being adapted/changed to the way we asked when purchased. Okay thats fine i totally understand that. However, after the delivery/installers used a box cutter to open the packaging around each seat and cut the leather on one, we contacted you. You said someone would contact us in the next week to come fix the couch. We contacted you a week from then and told you no one had contacted us to fix said couch, and you again said you would get right on it. It has now been 2 weeks since that message, and we completely feel let down by your business. This needs fixed immediately, we waited patiently for the delivery because we know that everything is behind now in days, but this is now 3 weeks past, and now its an employee and business aspect that we do not appreciate just being left to deal with mistakes on a very expensive purchase. I can't say I can recommend your business if this does not get taken care of.

Rachel Swalls: Do not expect to get any items ordered on time or in good condition. I am 3 months out from my purchase date and have only received half of the items, with one being damaged. Staff do not return phone calls and are days late answering texts. Also, I have taken time off work for scheduled deliveries which have gotten cancelled twice.