Best Pandora Indianapolis Near Me

Lady Shar: False advertising store operations time. On website it states they’re open at 10AM.. when entering a lady who was inside the store stated they are not open until 11AM. Updated time needs to be updated!

Ciera Harris: I had an amazing experience at this location Lauren helped me out by the way a very nice lady. I ordered online and pickup was at the Castelton location. When I arrived it was 30 people in line. The manager was very unpleasant and unprofessional btw. When it was my turn I found out my order was canceled and instead of helping me purchase another item she told me I had to rewait in line because “she’s not getting cussed out by all these people” so I called the keystone at the crossing’s location and Lauren told me there wasn’t a line or wait. The moment I arrived I was greeted immediately with very minimal wait. I told her my frustrations with Castelton she helped me pick out another charm. After I left she called me to inform me that the original charm I purchased online just got returned to the store and wanted to know if I still wanted it. Lauren gets a 100000 stars guys!! Go to keystone where you’re valued!

Felice: Customer service sucks at this location. I won't purchase anything from Pandora after this experience.

Jamie Epps: They always have a selection jewelry my family loves.

Just me: During this time they were offering a bracelet with a purchase of 150 or greater. Well they didn't have the bracelet, which was ok sorta, but the problem comes with the manager who was right out rude & disrespectful.

Austin Mills: I love the new avengers Pandora line here!

Erica Chosen: If you go to this location please don’t go to Jada or even ask to speak with manager Lauren. Lauren (manager) and Jada (rep) at the fashion mall at keystone could not polish our charm because of their polishing cloths were thrown out and I had to ask is there a way you can open a new cloth and use that cloth for the store use(I’ve seen it happen before) considering we just made a purchase and charm was dull.Jada brings out Jewerly cloth bag saying she could wipe it off with the bag um no I have those cloth bags they are meant to store your Jewerly in. Then Lauren goes in the back to get the nastiest cloth to wipe the charm off and I told her never mind that’s disgusting.There was no box, bag given. I was so frustrated I just told my daughter let’s go. I will take her to another location so she can experience true Pandora way.This was the worst pandora I have ever been to where customer service was horrible even asking questions, it was like jada didn’t want to be there. I wanted my daughter to have a great experience since this was her first charm and I have 6 bracelets fully charmed I have never been treated this way. If you see Jada and Lauren run.

Rose Williams (Rosie): Love this store but today, I was very disappointed with the sale associate. After patiently waiting 5 minutes for a sales associate to become available, the associate Victoria bypassed me like I wasn’t there to assist a customer that had just walked in the store. I asked Victoria for her name, the customer then apologized, saying oh you were here before me; Victoria never said a word, no apology from her at all.Thankfully, another sales associate, Paula assisted me with exceptional customer service. As I was walking out of the store the customer apologized again but no acknowledgement from Victoria, the sales associate. I was very disappointed because this has never happened to me here! I have referred a lot of friends-co-workers to this store. So unexpected! .

Allison: My cousins and I purchased $250 worth of Pandora gift cards for my mom. A Christmas gift. Pandora had a buy 2 get 1 free sale. So my mom wanted to use her gift cards. It started with purchasing the cards. They only allow $100 gift cards. We had to have 3 transactions for that. I went online with my mom for the sale and they only allow one gift card to be used for a purchase. You can't even use the PANDORA CREDIT CARD online. It was overall a terrible experience. We had to do 3 transactions online, I had to use my Mastercard for two of the transactions and one card still has a credit.

Pamela Faulkner: Writing this review for my husband who got me the perfect Valentine's day gift! In love with my new bracelet and ring. My husband also stated the girls working the day he went were extremely helpful.

Shawn Hampton: Nice!

Dave Wood: The salespeople were extremely helpful and kind. Thanks to Paula, Cayman, Marr, and all the K’s for helping me pick out the perfect bracelet for my wife. It was a fun experience!!

Andrea Kiah: Nice store, didn't have what I wanted.

Clevis Marshall: Nice products

C Mo: Exceptional service!

Brandon “Brandon Mathue”: Beautiful store. Strategically placed on the corner of the food gallery and in direct view while coming down in the escalator. Impressive.

Nathaly Ortega: Realmente amo esta tienda, sus productos son únicos, bellos

Erika Iampoetry: I had a terrible experience when I went in to return a bracelet and ring that my girlfriend couldn’t fit. They’re not very helpful and they implied racial stereotypes.

LiLi Velez: Pandora has some really nice pandora bracelets and charms. The prices are reasonable as well. The associates are very helpful.

J G: Chill Place....

Jasmine Jackson: My four stars is going to a young lady named Lindsay. Not only does she have great customer service she was also VERY helpful had she not come from the back of the store to help me I would not have met her I started to walk out and leave due to the young lady who was already there she was not helpful and did not ask if I needed anything with that being said THANK YOU Lindsay.

Niña bonita: Im always recived with a smile and Natalie was the best so sad she is not there no more but yes i have 4 full pandora charm bracelets so i dont get the one star review but in my case they are wonderful !

Suzie Belt: Beautiful jewelry and nice staff and sales associate the Greenwood Park Mall.

Grason Holt: Ashley was amazing and helped me in under 10 minutes !!! Love her she’s a girl boss and deserves a raise ❤️

Tevin Kielton-Brown: I hope management reads this bc it's a testimonial to ur associate Mona. Today I went in with low expectations bc I originally purchased online, wrong size etc, online shopping troubles. I had a lot of questions, especially for a Monday morning first customer in the door and Mona not only answered them but completely saved my wife's Christmas present. We spend over a month in NICU and I just wanted to get something personalized to appreciate my wife and Mona made it so easy/painless. I work commission and have for 5 years and I didn't hear a word or tone of upsale. Surprising for a jewelry store. I can't put into words how much she saved my butt this Christmas. I will no longer be shopping online I would strongly recommend going in-store as I will be in the future. Hopefully her manager reads this. Thank u thank u and thank u again from a future customer

Denise Williams: Love this place! Guys go here and your girl will be happy happy happy! Staff was wonderful.

Buck beak: Worker lied to me about the return policy to make a sale. Not honored and disrespectful.Was told a few days ago that black Friday deals could be price matched if we bought charms at the time, those charms went on sale and we were told today that they would not be price matched and we could not even return/rebuy them because a worker was "aware of our intention". What a waste of my time and money.Regardless of the policy the fact that the other worker lied to pad their commission is awful and I hope action is taken.

Greg West: Got what I was looking for got it.

HoosierChef77: Jacob was awsome. Told him want I was looking for and 20 mins later he showed me a couple different ideals and I walked out with more than I was expecting.

Taylor Compton: I had a quick visit for an exchange (unfortunately a quick visit because I love Pandora and I wish I could have stayed longer lol).Finally went to a Pandora store :)I’ve always wanted to. This was a great location to go for the first time.Very friendly staff. Store was clean. Store was adorable. I love it! Hopefully I’ll go into shop the next time :)

john wall: Ughhhhhhhh.......

Kells R: Probably the best store in Indy! They were the only store that had the letter Z I needed. Many thanks!

Curtis Day: Picked a couple of charms for my wife's birthday great serbice

Morgan Mulkey: I always have good customer service experience

Chanel Reagan: Don't visit this one...order online! 4 people working in a small store and not one of them asked to help. They were doing inventory, and yes there were 4 people that worked there in the store. One in the middle, one in the display to the right, and two behind the counter talking. I was there 3-4pm

Chris Wells: Emily was a great help for two days running, I brought a ring for my girlfriend as a souvenir from my time in Indiana, the first one wasn’t quite perfect, so I was able to return this and ended up buying two different rings to take back to the UK, she couldn’t have been more helpful, service with a smile throughout.Highly recommend her to assist your next purchase, the store as a whole was very welcome also.

Alli Farrington: I wanted a new charm and they delivered. The staff is amazing, they will show you everything you need while answering all the questions you have. If you need your Pandora Jewelry cleaned, come here, they take care of your jewelry to make it shine again.

Debora Hall: Staff was extremely helpful.

Brian Syester: Good customer services

Victoria: Love Pandora. I have to much but still like browsing in the store. Staff are always very nice.