Best Sephora Stores Indianapolis Near Me

Sara Norman: Very busy store!! Well stocked for the most part with a few exceptions. The perfume I was looking for was out of stock and no one available to help me. We had placed an order on line the night before we visited the store front and was disappointed that some items were out of stock only to find them at that store when we arrived. Very confusing system to check out. Had to stand in two different lines because of the "on line order" during their busy Saturday afternoon when the store was packed. It became very hard to just look through the store to search for items, finally just gave up and checked out. Will return another time! Store employees very nice and they tried to be helpful, there just was not enough of them for the amount of traffic in the store. Store is extremely clean and well taken care of. Very important for a cosmetic store.

Lisa Jones: Sales staff were extremely helpful!

Terri Beckham: Greeted when entering store. Cashier was polite. Store was clean.

Sheila kritsch: Awesome. Friendly people.

Chapstick Wafer: Helpful staff

Michelle Madding: Sephora is great! Super helpful!

Krista Carlile: Thank you for all your help today Monica! This is the sephora to go to. Always have what I need and great customer service.

Nadia Calderon: Horrible! I was trying to grab a perfume that was at the top shelf, I’m 5’2 so I try to ask for help. And I felt like I was being ignored, when I finally got assistance the guy acted like I was such a bothered. He roll his eyes and sighed and said “you could have just grab it” with such a rude tone. He then proceeded to help a white women next to me and acted completely different. I wanted to buy more stuff but made me feel like I didn’t belong there.

Md joy: You want fragrances? These guys have it.

Sarah: Everyone was eager and ready to help. We got a lot of great tips and answers to our questions. Overall friendly and welcoming atmosphere. Products are organized well, and staff are quite knowledgeable in what they sell.

Christan Gaskins: Every single time I come into the greenwood mall location the employees are so rude its hurtful, I've heard them talking about customers and they treat everyone like they're stealing, if u ask a question but don't take their recommendations they literally do an about face and leave u standing. Im not sure who's worse the asian lady that works the face care section who looks like shes wearing every serum, moisturizer and cream ever made, her face is so oily it baffles me or the tall guy that belittles anyone he feels knows less about makeup than him. Corporate needs to send secret shoppers in there asap, I would rather use drugstore products then give my hard earned money to a company that has the worst customer service known to man

Leslie Vanover: Love this store! But omg , the store smelled like someone dumped several bottles of perfume out because It smelled so strongly of perfume!! I've grabbed what I've needed and left as quickly as possible. Strong perfume smells give me headaches . 😩 maybe see if you guys can do something about that?

Chihuahua Rescue Indiana Inc: Love getting new face stuff and the assistance of the staff made it souch easier to make good choices

Amber Van Gerpen: I only shop here for the perfume

Pamela jones: Using Nars make up

Kcdmgirl: Decided to delete my old review after a recent visit. I came on a day that wasn't so busy and the lady who greeted me at the door was very nice, and was able to point me in the direction of what I was wanting. The products and the displays were all very well organized, and clean.In fact, the whole store seemed much cleaner than before, I'm guessing perhaps Sephora might have revised their store policy or their cleaning procedures, but one of the reasons I avoided this location before was due to the amount of makeup smeared or wiped from the testers onto the displays. I didn't see anything of the sort on my latest visit, they were considerably well stocked too.Overall I definately think this place has changed for the better and will return in future.

Renee Napier: Friendly staff and very helpful. I get the vitamin c serum there and it works like magic!

Clau “Clau” G.T.: Lindo

viswakanth M: Quite a good collection they have

Eve Graves: I love the perfume, I picked but my shopping experience was of very poor quality.

Mike Staker: Good deals on clothes and more. Morning time best time to go.

Courtney Jones: While they don’t have the complete product lines of the brands ( you’ll have to go to ulta or a free standing Sephora ) they do have a decent selection, it’s a hit or miss with it being in stock .Also Sephora will never be open before the actual khols store so they should really fix the misleading opening hours

SuzAnne Rossman: I needed a sample of a makeup color. The lady that waited on me was exceptional!Angela was so helpful.. and her makeup was flawless! She definitely knew the products, and how to use them.

Ronda Shepersky: Emma provided exceptional service when I was shopping in Sephora. She was very knowledgeable on the Sephora product line and answered all my questions on the products and help me find what I wanted. She also gave me lots of great suggestions on trying to achieve the look I wanted! Thanks Emma for Totally Awesome service!

Danny Q: Great selection of dress shirts and pants. Plus they have a dressing room.

Teddy Phillips: Love the atmosphere. Friendly and helpful employees.

Rhonda Harding: Wonderful customer service at this location!

Kynleigh Martin: My mom went into Sephora looking for a lip stick, she is so picky and multiple employees were determined to help her find the right shade! I’m only eleven so most of the time people overlook me but a great employee gave me a makeover, helped us shop, was so kind and also made a list of all the products she used on my face; so helpful and kind. Just love love love Doris!!!

Rebekah Orto: Really appreciative of this location letting me return an item I purchased the incorrect item of without a receipt!!! I was appropriately chastised for the mistake and honestly I can’t hold that against them as it was an oopsie on my part and a lesson learned but they have my eternal gratitude!

Jaylon Cooper: One of the ladies were babying around me and my friends. soooo not buying anything else from here. NEVER COMING BACK!!!

Sophie Andre: I’ve been shopping at Sephora for about 10 years and I’ve never had any problems until today. I went in to return a foundation that I had (stupidly) bought online without trying. Not only was the staff unwelcoming, but I was told that I’d only receive 5 dollars back. I had paid over 45 dollars for the foundation and I’d also planned on exchanging it for one that matched my skin tone. The staff never once offered to help me find anything or even greeted me. There were approximately 4-5 employees in the store at the time and only 2 other customers; when you consider the fact that the store is only a little bigger than a large walk-in closet, it seems pretty ridiculous that I couldn’t get anyone to help me. Overall, I’m very disappointed with the lack of customer service at this location. I actually have to go out of my way to shop at Sephora and I’ve been considering switching to Ulta due to the fact that they’re closer and offer a wider selection of products. I plan on going into a different location to return the foundation, but I’m no longer sure if I want to exchange it because of today’s experience.

Deleise Fasehun: Bummed because I couldn't redeem a birthday coupon at Plainfield location. I bought cologne that I'm happy with.

Lonnie Lagle: Didn't have the type of slacks I was looking for which was a disappointment. My biggest complaint is the lack of sales associates

Delores Robinson: Great Customer Service! Looking Foward To Going Back Soon!!!

Shadae SmoothOperator: Need to get some people in there who know about color. 👩🏾‍

B !!!: No good directions to do an online return. Finally find counter and I had to wait u til Linda was done folding a rack of jeans for help. She didn't explain anything on my return and refund.

jason venis: Too busy 20 minutes to check out

Robin Gilbert: Pricey..

Zhappnin Im Fredy: Bought a item online and requested curb side, the item was damages and when I tried to return it I had to wait in line for 30min just to have them tell me the weren't able to do a full refund bc they do give back what you pay in protection plans the customer service people where also slow and rude with processing my refund I'm not going the distance just wait far to long and get bad service

Robert Essex: We found what we were looking for.

Brandie Wilson: My second time in this store. Second time disappointed. Their stock sucks. If they even have any. I got the same exact birthday gift that I got last year. Better off going to ulta on the corner tbh

Jennifer Farrell: The only place that looked nice in the ENTIRE STORE!

Tom Richardson: Not much of choice

idara daniel: Thank God

Gloria Gilliam: You can actually find different stylish dresses, and don't have to deal with an online order. Great prices!!

Shirley Chism: I bought a bath mat. I did not shop at Sephora.

Karen Hill: I love the staff and selection! Thank you for helping my daughter's acne with your private selection!

ANG MURPHY: i love makeup and this is a good place

Ginny Jones: My favorite makeup

Lisa Murphy-Tate: Great service. No Tarte in stock. 😒

Anita Huizenga: I found the dress that I wanted. It was on sale to! The service was excellent!