Best Social Service Centers Indianapolis Near Me

Southeast Community Services Westminster Neighborhood Services Hawthorne Community Center Fay Biccard Glick Neighborhood Center CICOA Aging & In-Home Solutions Marion County Division of Family Resources—North

1. Family and Social Services Administration - Marion County

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· 312 reviews

1213 N Arlington Ave, Indianapolis, IN 46219

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Family and Social Services Administration: what do users think?
Crystal Hale: They need more workers the wait was long
Jeanine Toran: Is this location open
Sucker Fish: Google said this place was open and it isn't like the doors are locked all the time. They're still a sign there and even the hours that say Monday through Friday but it is not open
Leah Cook: Today is February 14th 2022. It would’ve been nice to know or at least update your website when an office is closed to power outages or for any other reason. I traveled to 3 Indianapolis offices just to sign a “summary of eligibility” which wasn’t mailed in the first place and resubmit documents causing a temporary pause in benefits. There are ppl without transportation and I know this was a huuuuge inconvenience for them. The staff at the south side office was very nice and expedited my documents. Please improve your customer service.Happy Monday!😊
Michelle Diggs: They take too long to just review a case
Chris and Ashley Mckain: Not there anymore on Arlington
Sugar Dion: They have moved to 2525 N. Shadeland
Shawna Loyed: It was my first time going here and everybody assumed thay I knew where I was going and what to do. The one personal that was friendly and helpful was the lady you check in with at the Food Stamp office.
Ann Leslie: This place on the East Side and it's there to offer assistance to those in Need.
Jerri Sutton: The staff were friendly and helpful. In and out very quickly.
Nikkita: Great
Mr.Bobcat: Quick in, Quick out. Polite, friendly, helpful staff.
Army OfEight: The people that work there are very friendly and helpful. They make it very easy to get in and out in a very efficient time. They make the whole experience non-stressful and pleasant.
nichelle liddell: Great service
Mika Michelle: Very good people, and fast service
Karen Shrewsbury: The floors were clearly marked of the path that you should take and what desk to go to First. The staff for the most part was quite helpful. One particular girl didn't speak at all but all in all it was a good experience no waiting and I accomplished what I went for.
Christy Panchot: pleased with customer service!
tyra james: Gff
Rohonda Houston: Got business taken care of thx.
Annie Puckett: since covid-19 you can get in and out
Kam Killah: Nice people

2. Southeast Community Services - Marion County

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· 61 reviews

901 Shelby St, Indianapolis, IN 46203

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Southeast Community Services: what do users think?
Sarah Johnson: Good health center
Courtney Benjamin: They make black people feel EXTREMELY uncomfortable. I’m sure they do it on purpose to keep black people away. I had 2 different experiences that made me feel very uncomfortable and when I reported it to my case worker that was supposed to be helping me, I stopped receiving assistance.
Paul Hughbanks: Went to see where to go to get granddaughters back on health and social security survivor benefit's
Tanya Eltzroth: Staff were very responsive and caring and provided prompt assistance!
Dale Green: The BEST go to source for multiple types of assistance, advice, financial counseling, and more. They don't just talk about it, they are about finding a means to accommodate and accomplish in many different ways.👍👍👍
Shawn Hicks: My first time experience was comfortable, it was very welcoming, and I am truly thankful for your services. Thank you
Jennifer Faucett: My family has been with Southeast for 28 years. Everyone there is wonderful.
Mary Armstrong: l9ve our new doctor
Sondra Reed: They are very helpful I don't know what the neighborhood would do without 901
Calista Bunch: I'm so thankful for this place. Lea is such a blessing Miss Carolyn to.
Denny Ray: The Staff is wonderful people who has patience and Understanding, Especially to deal with guys like me!.. I Love you Peggy, Teka, Dawn, Vanessa and Joshua!
LaPrecious Epps: Nice clean atmosphere
Eddie Hudson: Excellent hyph are great community great healthcare
Sam Kafrawy: Established my newborn, 10 year old son, and myself for primary care here since moving to the area. Experienced and caring staff. Easy access and very accommodating. Dr. Kim and Mary Alvarado are among the best providers I’ve ever had, and their support staff go above and beyond to make us feel welcome and comfortable!
Sharon Dalton: I was looking for assistants but it was to no avail.
Bob Schulz: Can't say enough about this place and how awesome the staff is there. They truly care about helping other's.
Erin Elizabeth Breen-Wemer: Worst doctor's office I've ever been to. Doctors unwilling to listen and combative. Seems like they only cater to low-income families and I am not one of those and I never felt more frustrated after a visit I got nothing accomplished. The nurse practitioner was unwilling to listen. I was in a car accident last February they gave me a drug test I just got out of the hospital and I did not pass the drug test because I had just got out of the hospital and giving me a and since then they have treated me like a drug addict. I took my medical records in to show them all the drugs that they've given me basically they said they did not care.
Mary Bales: Mother got taxes done here. We were there for close to 6 hrs. Just saying..
season ofthe kat (Kat): The bestest most helpful stuff and what they do for free is truly a blessing
Sandra Barnes: Shopping is amazing.

3. Family Support Center Inc - Marion County

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· 3 reviews

1575 Doctor M.L.K. Jr St, Indianapolis, IN 46202

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Family Support Center Inc: what do users think?
Thomas Willis: I remember going here all throughout my childhood with my siblings. I still remember names of most from the 90s. Really wish I could get ahold of them, and show gratitude for how we was all treated. If it wasn't for this place, some experiences as kids we never would've had.
Sara Evans: This team genuinely cares about the children and families they serve. They tirelessly work to provide the best possible outcome for each unique situation with empathy and professionalism. Wonderful organization!
Jenna Cannon: The Family Support Center’s shelter is an amazing program that helps children in need of a safe place. They support all the needs of the kids and advocate on their behalf. The staff are passionate about the work they do.

4. Indiana Family and Social Services Administration - Marion County

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· 15 reviews

402 West Washington Street MS 25 W461 IGCS, Indianapolis, IN 46207

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Indiana Family and Social Services Administration: what do users think?
Jason Wineke: Place took me off food stamps cause I didn't respond in a timely manner they said. Then why is my letter that I sent them was dated couple days after they told me they were gonna take me off it and medicaid. I tried to work with them, deal with them yet they were as stubborn as a ox. I asjrd to speak with a manager, couldn't, I asked to speak with the appeals dept, couldn't happen. This shouldn't have happen to me, they really need to get different people or train them better. That's awful and now I am gonna be starving. That's crazy!! This place is a scam, fraud, etc!!
Kat Bailey: If I could give a 0-star rating, I would!! I called to check in on my status and was told that I was denied for not providing the address and phone number on a signed and dated written note stating that I no longer worked at a particular place. Since when? I have been writing these letters off and on over the years, and I have NEVER had to do that before! I wrote EXACTLY what the lady at the office told me to! They have the address and phone number of the place on file because I had to turn it in when I started working there! Then yesterday, I received a letter from FSSA stating that I was denied benefits because they claimed that I didn't turn in earned income from a job that I DID turn in. I turned it in on the 23rd of NOVEMBER, and it was ALL of the INCOME I had received up until NOVEMBER 23rd!! I did everything I was supposed to, yet I was still denied and, of course, right before Christmas!!! This happened last year in December as well! I have four kids, and one is on the way!!! Thanks a lot, Indiana!!
Tim Frost: Absolutely terrible customer service. I purchased a house in November, and since have been receiving mail for three different people from the FSSA. I had been returning to sender, but thought I would call to see if they could help get these folks their mail.I held for 20 minutes, and afterwards was told they would not remove the address and when I asked them what I could do (I already reached out to the parent via facebook), they said that they could not tell me what to do and when asked what to do with the mail (send it back, throw it away, etc), was once again told they could not tell me what to do. Glad i wasted nearly half an hour of my day to try and get someone their mail.No help was offered, and these people will continue to miss out on their mail, and I will continue to get it. Job not so well done.
Devan Chandler: Been trying to call to apply for Medicaid for the last 2 hours. I get to the end of my wait time on hold and then it sounds like someone is pressing buttons over and over and then it just holds the tone until I hang up. I let it play out for over 5 minutes and it never stopped. It's very aggravating when I'm just trying to get myself and my infant daughter health coverage.
Erica 30: VERY!! rude staff lack of professionalism will not help or try.
Jonathan Jackson (DHG FLIGHT RISK): There's nothing good about family social services they they are on organize and always want to get into his personal business asked for information is not even need it this is the worst State that I ever live there my advice to anyone who is thinking about moving here I would reconsider
Kevin Cabrera: OMG best customer service ever really nice and loving person i ever spoke too i believe his name is Kevin that works for IFSSA in the call center really good guy and very polite does not judge and a cool cat
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5. Westminster Neighborhood Services - Marion County

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· 143 reviews

2325 E New York St, Indianapolis, IN 46201

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6. Hawthorne Community Center - Marion County

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· 80 reviews

2440 W Ohio St, Indianapolis, IN 46222

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Hawthorne Community Center: what do users think?
Jessica McCoy: I love in a hotel I was told by others that stay at the hotel and by hotel staff that this place would help me with paying my rent to the hotel. I call and ask what do I need to do or show I get told that y'all don't help people like me. I have a 6month old son I was pregnant when I called and yet there are people at the hotel I stay at getting help and yet I can't get anything from any of the so called resources here. I wonder sometimes if I was from a different country if I could get the help I need.
Haley Hegwald: Just wanted to share that according to their website, the food pantry is held monthly on the last Thursday of the month from January to October and on the third Thursday for November and December I believe. Good luck everyone!
Richard Clark: This is a great place for a 12 step meetings! It is clean, comfortable and has plenty of space. Thank you Hawthorne.
Noelia F: Buen lugar ayudan con comida en este tiempo de covid-19 gracias!
Wendy Davis: Awesome place that helps with energy assistance.💞💞💞
Timothy Adkins: Very helpful staff
Tammy Johns: Good help
Cheryl McMorris: They are very helpful to the public for resouces
Liz Ortiz: 😊😊
trisha Frederick: Okk
Vibin Vibe: The food is free
Elizabeth “Becky Mays” Graves: Not just a community center. Great for family activity
Randy Turner: Had fun good place for a birthday party.
Clint McCollum: It was f6u delivering Christmas Gifts for the children.
Dustin Landwerlen: Ghetto
LorraineC: Very friendly and helpful.. Employees try very hard to assist you with whatever you are in need of. If they can't help you they try to find someone that can.. Keep up the good work Hawthorne!!!!
Ana Torres: my kids love this place
Jeremiah Moore: Go there
Jeffrey Jones: Great people working there....
Jason Johnson: The ppl
Brittney Berry: Great ppl. Always willing to help. I untiliZe their fax machine and their computers when I'm having issues with mine.

7. Fay Biccard Glick Neighborhood Center - Marion County

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· 126 reviews

2990 W 71st St, Indianapolis, IN 46268

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Fay Biccard Glick Neighborhood Center: what do users think?
Raquel Garcia: Filled out a form for rental assistance in November, finally got correspondence from them in February and was told it was processing and now it's April and my landlord said she hasn't received anything from them. Reached out through email and called and left messages and no one has gotten back to me. Also, the lady who answerers the phones is rude.I filled out a paper application for utilities and it was never even sent in.
Jonee Adams: Defund this useless place.
C. Ebonee Wilson: A real neighborhood jewel
Nicole Means: Visited for a Christmas black business bazaar, had a great time... met some wonderful business owners & bought some really great items. The space allowed was used accordingly and the ice rink was real cute.
Misty jo Mcgriff: They are amazing I'm on fixed income not enough for me to live on let alone raise a 6 year old but I do it an struggle badly at that but he is my grandson an I will not let him go in the system an the people here they made it so he had something for Christmas without them he wouldn't of had anything at all !!!! Thank you to Fay Biccard Glik Neighborhood Center !!!
chamar folson: I was there for the Wakanada Wonderland and it was more than expected. The location was well advertised and organized. I'll attend any and all events they host!!!!
Sonya Cody: Very Friendly And kind People
ct ct: Good things are going on here. Go check it out!
mario watts: The people must be nice folks because the children are all smiles
Paula Rhodes: There were 2 ladies at the front desk, Jane & Aretha. They were VERY customer service attentive and friendly.
Lawrence Jefferson: Very Nice Employees.
Antoinette Chandler: Got my gumbo 😋
Grady Wicker Jr: This place is gaining speed in reaching a community in need. Thank God for the Leadership, Love and Support. Let's Go...FBGC...Grady Wicker
Miles Robinson: I come here to get one on one help from Beth I come here it's a Very nice Neighborhood center building of Indianapolis.
Jackie Edmonds: I am at this facility on Friday evenings to pick up my dinner from Southpaw Catering.
Sonia Martinez: Ilove it there and helpfully t o my weird needs
Virginia Hill: We Have Been coming to Glick Neighborhood Center for a long time and They are THE BEST always friendly people, helpful people, offer all kinds of resources We love glick neighborhood center !!!!
Gregory Mahoney: great place wonderful worker
Nicole Beckwith: Can never get a return call back, this place have change.
Angel Hutcherson: Food pantry
Liduska Fuenmayor: Excelente centro y el Daycare no decirlo es muy dedicado y amable con los padres cuidan su instalación mi baby es súper feliz lo reciben con tanto amor y lo busco feliz sabiendo que lo cuidan y enseñan

8. CICOA Aging & In-Home Solutions - Marion County

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· 69 reviews

8440 Woodfield Crossing Blvd #175, Indianapolis, IN 46240

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CICOA Aging & In-Home Solutions: what do users think?
Deb jo Wethington: I'm 55 started here5 years ago . I was in a super life threatening motorcycle accident. They have been super. Indianapolis
Roger Smith: Could not be any more happy!!My rep. is Catherine and she is a constant blessing to me!! 💖Thank you CICOA and most especially Catherine!! To say I appreciate you, just doesn't cover it!! 🙏
patricia carter: Very disappointed!!! I was with this company and they outsourced my client to another company and didn't inform us of anything. Then the company they sent us to was horrible !! Started lying right at the beginning. Called cicoa back to ask why, no one had an answer and treated me like I was never with their company. Now I have to start over with someone else and nobody thought enough to call send a letter a email or nothing. Its like treating people with disabilities like cattle. just send them anywhere without notice
Janie Cook: I have been trying to get my disabled brother on for services for over a month. I cannot get anyone to answer or call me back. This is the worse customer service that I have ever seen. I did intake for over 20 years. If I would have done this. NI would not of lasted 2 weeks.
KAldrid: Poor service. I completed all paperwork requested for services for my mother. After being told she qualified for services, the Case Manager just stopped communicating with us. Will not answer emails or phone calls. Messages left but doesn’t return calls. Have been trying for over a year to get service. In the end, just a waste of time.
Angela King: My experience with this business as a healthcare worker I was not satisfied. Clients request was not given in a reasonable time frame. I was not sure of process, but social worker made necessary intake request. Contact with family of client or client family feedback not efficient in response to request made for services to clients immediate needs. Family should have an updated answer for clients healthcare workers to go by when services are needed for equipment and products. If insurance info is needed or guidelines need to be followed up and should be explained and updated to family members getting services for their loved ones in a reasonable time frame.
bill burrows: False hope and waste of time 6 months of nothing trying to get any help i will keep working a full time job and full time caregiving myself Cicoa what a shame
Angel H: Not a good place to work for people of color, look elsewhere respectfully
Rebecca Rushing: Can't get anyone to call you back takes them forever to get thing done been waiting since July to get a waver done always blame someone else for their mess ups
Thomasina: I have to say this is the worst company ever please think twice before choosing them. The case manager I had was terrible and rude. In my personal opinion Alnise Armstrong call me back when she wanted to. I explain to her I move and need assistance and the phone hang up I attempted to call back went to voice-mail. I really think this out terrible when I am in pain. Each time I call to talk to the supervisor mystery it go to Ms. Armstrong voice-mail. Our business will be devolve on October 30 22 so now I think this is personal.
Adrianne M-Hooks: THANK You Ladies and Gentlemen that Make a difference everyday providing your Services!...Continue Being Great!🙏💎💕🙌😘 Hallelujah for being the breakthrough for my family's need we sincerely Appreciate you All!...Keep Shining!🌞
Timothy Barnett: Hard working people that care for seniors.
Jennifer Albright: Does anyone work here? This place was referred to us by my father’s neurologist and I have been calling for a MONTH, including today. No one answers the phone. I have yet to speak with anyone. The phone rings and rings and rings. One time I received a voice message response. If this is the kind of “care” and “service” we’re about to sign up for this is just a big red flag full of frustration for what our future may look like if we use this company. Seeking help to care for our elderly family members should not be like this. Completely unacceptable. Do not recommend.
James Ellis: Officially my new home and I cannot wait to move in.
Freeyourmind: You have to wait for days to get a phone call back from your case worker. Were not talking a couple we are talking a week or more.
Swords of Lethe: I think its really norrow-minded to choose to only serve people who need help with self care under 65. All I needed was help covering the cost of meals on wheels as I struggle to cook for myself given my disability. I use mobility aides to get around everywhere and struggle to stand for more than a few mintues. So because a person with a spinal cord injury spent her entire savings getting an acessable bathroom so she could bathe and toilet herself totally independantly and with dignity doesnt qualify for any of your services. There are so many disabilities that fall under that umbrella and cant manage. Great job creating a care doughnut hole just like Medicare. You guys are supposed to help people and based on your other reviews you arent helping those who qualify either.
Tony Eckert (More Than Conquerors): When was client, my case manager, her direct supetveror did nothing but lie to me. When got the waiver it them a month return a phone call, after the supervisor called me and left her first name, no return number, half of the time I had to leave messages that were never returned. I actually hold Amy Rapp responsible because she does not police the case magererscand these companies accountableOur tax dollars at work
Darrin Brackins: This place sucks for communication! You leave messages and don’t return your call. There is one supervisor there that they need to let go cause she is so fake! CB
April Durham: Very helpful and resourceful in helping me care for my mother
wilma nicolay: They have come thru when food was slim. They have made sure I ate numerous times this year
C Debre: The staff of WAY2 GO can, sometimes, akin to Nurse Ratchet -- sugary sweet intimidating, bully-ish and vocally "curt", (if for any reason -- you have a disagree ment with them). Aside from reasonable needs for rescheduling, they occasionally play scheduling games with those they disfavor. They also retaliate by rescheduling rides, notifying you at the last moment -- when you may not be available, and/or have you wait an hour for return pick ups...... Typical "mean girl" tactics (inclusive of intimidating speech from Director, Karen Brooks -- because you don't dare question or disagree with the head boss!!! They will also falsely accuse you.... So, if you can record all phone conversations -- do so. Be aware that they use retaliatory tactics. Unfortunately, they are the ONLY senior transportation service in Indy & they're bullies. Be strategic when dealing with them. SENIORS BEWARE!

9. Marion County Division of Family Resources—North - Marion County

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· 21 reviews

2620 Kessler Blvd E Dr, Indianapolis, IN 46220

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10. Indiana 211 Partnership, Inc. - Avon

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· 16 reviews
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11. Indiana Community Action Association - Marion County

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· 10 reviews

1845 W 18th St, Indianapolis, IN 46202

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12. Indiana Association of United Ways - Marion County

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· 1 reviews

3901 N Meridian St, Indianapolis, IN 46208

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