Best Stores To Buy Women's Casio Watches Indianapolis Near Me

Andy Bauman: Fantastic service and exceptionally helpful. If you need help dtown this is the place to go

Cole Johnston: Our experience was extremely great! We were immediately greeted and assisted to find the item we had been looking for! Keith was very kind and respectful and made our experience very welcoming.

hina zindani: Decent store good customer service

Morayo Akande: Can’t say much about their customizations or warranties cuz I only went to look, but Devonte is a GREAT HELP! My partner and I had been to previous jewelry shops, but the vibe wasn’t great. Devonte was chill, didn’t put any pressure on us, and was super knowledgeable about the products. Also he was fun and funny, sharing his preferences and experiences (but not in a way that was overwhelming or steering us in any direction). Great service!

Wyatt Shafer: Devonte helped us find a perfect match, great experience and knowledgeable service!

Connor H: DO NOT BUY JEWELRY OR WARRANTY HERE. They will steal your money here. Everything is priced 10x higher than what the piece is worth. They middle man sale so they do not make this jewelry so down the road you won’t get a replacement like your warranty says. The repair shop is absolutely terrible they don’t care and will throw it together and come back worse 90 percent of the time. This place has been scamming people for a long time. Also the credit banks will charge you fees and unexplained charges.

Gaby Cruz: 💍💍👍

Caleb Banta: Just watch the video

Dee Baby 82: Want to pop the question or a great place to buy jewelry

robin branch: Made my wife happy thats says it all

Stephanie11 band Francis: Ok, it's been 20 years or so since I bought a diamond toe ring. The warranty I bought covered both the gold and the diamonds.Now I need the toe ring fixed, no lost diamonds just broken gold. I have the piece of gold and now they are saying that the gold isn't covered. It may just be me, but this is a bunch of B.S. HOW HARD WOULD IT BE TO FIX THIS? NOT AT ALL ACCORDING TO OTHER REPAIR PEOPLE, ESPECIALLY SINCE I HAVE THE PIECE. I'M DONE WITH KAY

Joseph Woods: Love this place

Aron Parker: I'm visiting from Florida. Stopped in to get some links taken out of my new watch and the really friendly employee took care of it within just a few minutes at no charge! And she even showed me how to use my new GPS Citizen watch. Absolutely great customer service.

Alex Becker: Great experience with great help. Matt was excellent and went above and beyond answering questions and helping make the correct decision. 10/10 would go again.

Jacob LeBeau: Always very Helpful and knowledgeable!

janet wolf: They no longer sell watch bands.

Rita M: Very friendly, helped us find exactly what we were looking for.

Gemayla Mozee: The sales team at the Circle Centre Mall location are awesome! They are super nice and helpful. My favorite sales lady is LaTonya!

Jennifer Townsend: After procrastinating because of the unique shape of my engagement ring, I stopped by Kay Jewelers the Wednesday before my wedding to see if they had any wedding band options that would work. Matt and LaToya worked with me to find a lovely wedding band that matches up beautifully with my ring. Not only that, but they worked within my budget! I had such a positive experience and I am incredibly grateful for their help. I would definitely recommend this location to others.

Aubrey Coleman: Under new management! We invite everyone to come in, get your jewelry inspected and cleaned ((free of charge)), and meet the new staff! 😀

karina meza: Me encanta por k encuentro lo k kiero no me gusta comprar en linea.

Valerie Vasquez: I had a great time shopping here. Mom and I found what we were looking for.

M DaHabre: A lot of stuff is not in stock. RETAILERS LIKE MACYS IS A THING OF THE PAST

Max Max: They never have quite what I am looking for in dress pants and shoe size

Sterling Williams: Walked in and was greeted immediately, the Macy's associate was nice and walked me to the area to pick up some jewelry I ordered online. Amazing sale that day. Will definitely be back.

Jolie Li: Variaty of products. I love their Backstage section

Megan Larson: HoRRiBlE Macy's. They never have ANYONE on the floor to help you and they have like one dressing room open in the whole store.-one time I seriously dropped my merchandise in a random place because I spent over 15 minutes walking around looking for one that was opened. It's a shame how bad this store is. GET NEW MANAGEMENT because someone isn't doing their job and that's super clear.

Tara Carter: Went to Macy's, because that's where the pretty girls hang out! No but I went to buy new perfume and they have everything & any fragrance that your geart desires!

un known: We went to get perfume and they had just what we wanted and the cost was still about the same in the midst of all the increased pricing

DeNai Desiree Hill: A few sales

Amanda Lucas: Low clearance prices

haley Bronson: Nothing

Dia Barakat: I had a very negative experience with this store. My son was trying on a new shirt in the fitting room and he left his old shirt in the fitting area to show me his new shirt. During those few minutes someone stole his old shirt. I went to the staff and told them about it. I asked them to check the security cameras and they said that even with evidence they will not take any actions to rectify the situation. This is unacceptable. Very disappointed with Macy's staff who didn't care about their customers.

steve dillback: I can always find really good deals here

Craig Nance: Huge store

Alberta Weah: The people and products are always great!

Vickie McHenry: It's been quite a while since I was shopping here. Prices are outrageous!!!

Maria Atrisco: Me gusta esta tienda por la ropa y especialmente los Perfumes..

liz Geshy: I ordered a watch online and picking up was seamless!

Andreina Briceño: 😊😊😊

James Shelton: She did a Good job for me today and I will always cool to her.Thanks Briann

jeremy anderson: One of the best employees kay jeweler's .Brianne is so amazing at what she does. And my fiance loves the engagement ring....Thanks so much

Tia Stiles: Danielle did a great job helping us and getting us the perfect diamonds!

Jessica Lipman: Both Laniah and Danielle were soooo helpful, kind and thorough!

Kaylee Marqua: Tonya at Kay's is the best! Been our jewler since my husband and I got together in 2011. Went to visit to get my husband a new wedding band and got my ring cleaned.

Mark Donaldson: Great experience at Kay Jewlers. Received outstanding service from Brianne who displayed a lot of knowledge and a very pleasant personality.

Tiffany Smith: Thank you Kay Jewelers East Washington St. Indianapolis!! I love the beautiful engagement ring that my fiancé bought me and the wonderful Christmas basket that we won was fabulous!! Merry Christmas and Happy New Year.

Donna Forester: I received a necklace from my best friend for Christmas from Kay's on Washington Street. I've broken the chain twice and have had to take it in for repair. The customer service there is phenomenal! I was greeted and taken care of immediately. The representatives are polite and listen to your needs and quick to provide solutions. I was also shown some beautiful birthstone pieces and saved them on my favorites for future purchase. Thank you everyone!

Tyler Bean: Tonya was awesome over the phone and in person!

sara neuse: I took a necklace to be fixed. It came back quickly and it’s beautiful as ever! Staff is friendly and helpful, I think I found my new Jewelry Store!!

L P: Staff is very friendly and always willing to help. The security guard Mr. Robert is the best. Would recommend them to anyone. Found my engagement ring and then in turn for my band I have looked for for months there and it was on sale so I scored big time

Victoria Martin: 😍😍Got my babygirl some more earrings&&a necklace

Cody McCulloch: My fiancé took her ring there on the 3rd of this month to get sized for our wedding next month and connect the band to the engagement ring. ETA pickup was the 21st. I called on the 23rd to check since we never heard anything. An employee, named LARRY, was super rude on the phone and told me they hadn't touched the ring because they didn't know what to do with it! Then he told me they could size it but it will be a different shape so they won't line up... What?! So, they rushed the order and got it to us 2 days later. Wouldn't you know they botched it! Looks like someone did it in their garage. I 100% regret getting her ring from Kay's

Danny Stofer: Aubrey the manager is awesome. She's very attentive to detail. I have never had something not be up to standard and her not get it solved. She's very personable . I love to go in and talk to her about jewelry.She is so informed and knowledgeable

Kanisha Davis: The manager (Aubrey) at this location is very rude and unprofessional. I purchased a watch at another location and a few days later went into this store to exchange it or return it. She said that the watch had been worn and I couldn’t return it . I started to explain to her that the watch has never been sized to fit my wrist so there’s no way I could have worn it and she instantly cut me off and repeatedly told me that it had been worn . I asked for corporate number and she sloppily threw the watch back in the box. She got on the phone and ran in the back . After talking with corporate they called the store and she continued to lie to them telling them that it has been worn and also that she don’t even know if i was the one that purchased the watch . I’m not sure if it’s because I’m young , black or both for her to feel that I can’t purchase a watch but my name was on the paperwork and I have an ID. I gave Kay’s (not this location) 2 stars because corporate honored my return. It’s sad because I’ve been to this location before and the staff was really nice but to have such an unprofessional and unpleasant manager really brings the store down .

Bobbi Boutte: I’m not at all happy with my experience. My ring is beautiful don’t get me wrong, but I truly feel like the staff didn’t listen to my fiancé when he went to purchase my ring & now it is still too big. My fingers are very, very small. I wear between sizes 3-3.5. When my fiancé went to the store he was advised to get a size 6 because the rep didn’t believe him about my ring size. Though he said a size 4, I wish she would have advised him to get a ring without the diamonds on the side so the ring could have been sized correctly to fit my finger where it didn’t move at all times. My ring doesn’t fit comfortably and I’m always afraid that it will fall off. I understand that it should have a little wiggle room, but I am constantly moving it on my finger so it sits correctly.I really want to love this ring, but I don’t. I’m very disappointed and stuck with a ring that moves constantly. I don’t enjoy it

Char Dunlap: Very friendly staff. They were so helpful. In addition to the great selection. The sale was an added bonus!

Goldy Locz: This is only a good review because this ring is for me. The store on E. Washington St told me the ring was out of stock. It was...just not in my size. The store clerk kept attempting to sell me 20k gold and offered to order the ring in 14k for additional approx $160. I ordered it online and it ships tomorrow. Nice.

Sommer Clarke: My fiancé and I came in last week to get him a gold chain for his birthday, we ended up leaving with his chain, cross for the chain, got myself a rose gold chain, and a rose gold bridal set!! Cassi was absolutely amazing, very personable, professional, informative, and just really made me feel comfortable. I’m so glad we were able to have her to help us. Thank you so much for this great experience!!!

alex hargis: Great staff and customer service!

Abbey Buroker: We had a great experience working with Jennifer! Her expertise helped us narrow our decision quickly, she communicated with us every step of the process and helped us find pieces we will love forever! Thank you Jennifer!

subrato ganguly: Was making my first ever luxury watch purchase, Rep was very patient and went over every little detail I should be looking at. Came in dead set on a Rolex but went home with a beautiful Tag Heuer in the end after he explained the difficulties and wait time it’s taking for one to come in. Can’t wait to see what you’ve next in line for me.Thank you again for making this such a wonderful experience rep. -2021A year ago that was and ever since I’ve bought a couple other jewelry for my girlfriend from you guys. Still waiting on the Rolex waitlist, honestly have given up hope. It’s kinda sad that the rep now claims they don’t even remember which watch I was on a waitlist for, but somehow remembers that I was in the market for another Tag. If you want to sell the premium watches to a select few why even pretend to have a waitlist in the first place ? Anyways, I’m happy to spend my money elsewhere that doesn’t offer false hope to make a sale.

Matthew Goodrich: Excellent service from a staff that treats me like family. Nicole always makes sure I leave with a laugh and a smile

Robert Ogez: From start to finish, Cole, Hannah, and Matt made the entire engagement ring process seamless and approachable. I was very intimidated by the prospect and completely ignorant of all things diamond related, but they broke everything down for me, educated me, and ultimately helped me find an engagement ring that my fiancé loves. Thanks to this great team!

Colin Singer: The process is very professional, informative, and easy! Working with Hannah was incredible. She is very knowledgeable and makes sure you get what YOU want. She works hard to understand what you want and provide a great customer experience. Highly recommend.

Brady Samuels: He was very helpful finding me and my friend a first watch. Overall great service!

Katey Bartlett: Hannah is fantastic! She is very easy to work with. Hannah is very knowledgeable and has always given me her undivided attention. The entire Reis-Nichols team is always welcoming when I walk in the store and they make it a very enjoyable shopping experience.

Jordan Rzepka: Could not have been a better experience for the first time buying a timepiece. Absolutely loved it and the people are very nice.

Zach Amstutz: We love Reis- Nichols!!!! We got our engagement rings and wedding bands from here. We worked with Matt at the Keystone location and he was amazing!!! He knew the products really well. He would see what kind of style we like and then he would make suggestions based on what we liked. Not once did we feel pressured to buy a ring. Once we were ready for to look at wedding bands, he told us about the wedding band event! We bought our wedding bands during that event and saved some money! Most importantly he made the process super easy for us and helped us find our dream rings!

Jeremy M: Matt SanFilippo was absolutely awesome. I came in knowing the watch i wanted to order and he was very helpful with timelines and other general information on the watch. I’m very impulsive and told him I’d like to potentially take something home same day as well, so he helped guide me to another watch that was in stock to hold me over until my order is fulfilled. He was extremely knowledgeable and broke down the history on multiple pieces throughout the store which was really interesting (great inventory btw). He was very helpful, easy to talk to, and friendly. He’s earned all of my future jewelry business and has my highest recommendation!

Jason Hua: My experience shopping at Reis Nicols was first class. All of the staff were very friendly and welcoming. I was searching for my first luxury watch and was fortunately directed to Aaron Bennett for assistance. He is a true watch enthusist and did a great job educating me on the extensive selections of watches available at the store. He patiently answered all of my questions and nevered pressured me to purchase a particular item or brand. After many months, I was able to purchase the watch I wanted. My entire experience was exceptional and I would highly recommend Reis Nicols for all watch/jewelry purchases. I will definitely be back for my next watch.

Matt Buckley: Over the past 3 months, I've patronized Reis Nichols no less than a dozen times, often for no reason other than to hang out, talk watches, and learn about jewelry. Credit to the entire team for creating such an environment that invites you to look around, ask questions, and explore every offering available; all with the undivided attention of an associate, and zero pressure to make a purchase.On a recent trip to the shop, not realizing Aaron was on vacation, I sent him a text stating I'd be in to purchase a watch that afternoon. Within minutes, he replied that he was on vacation but had already called the store to have the watch set aside and waiting for me when I arrived. When I arrived, Zene took care of me and the entire process was flawless! Just one great example of the type of white glove service you receive from these fine people.Perhaps the best experience has been Aaron's guidance on jewelry purchases for my wife. Being a WIS, it's quite easy to pick a watch for myself and get into the nerdy horological discussions about timepieces. But when it comes to picking out a piece of jewelry for my wife, I'm a bit out of my element. On two separate occasions Aaron has help me hit a home run with a couple David Yurman pieces that my wife absolutely adores. I can't thank him enough for his patience, expertise, and attention to detail. Looking forward to many more experiences like these.All in all, Reis Nichols is the best there is. If you want professionalism, excellence, and quality, look no further!UPDATE 10/12/21: Got the call from Aaron that my gorgeous new Rolex YM40 Rhodium/Slate had arrived and was waiting for me at the store! It was his day off, but he knew how excited I would be and had everything taken care of before reaching out to me. I arrived at the store after work and Josh was there waiting for me to take delivery of this gorgeous timepiece. Just like any other visit, the staff and experience was just phenomenal. I've been a customer of RN since 2007 for a reason!!UPDATE 3/08/23: Thanks to my awesome watch manager, Cole for getting me the very first ice blue PRX Powermatic 80! Such a great timepiece!Update 3/23/23: After receiving and immediately loving the ice blue PRX, I had Aaron place an order for the green PRX. And it did not disappoint. As always, phenomenal service from a phenomenal team!

Once Upon A Goldendoodle: Thank you Cheri for your excellent customer service! My husband and I recently shopped at Reis Nichols to update my wedding set. Although there were a couple of bumps along the way, Cheri made sure the wedding set my husband purchased for me was perfect. I absolutely love my new ring! Because of Cheri’s display of professional excellence, this positive outcome was achievable. Thanks again Cheri for making our experience at Reis Nichols such a special event.

Jorge Rocha: Reis Nichols is probably one of the best watches store in the US. The team is extremely professional and very knowledgeable about every piece they have. The service is also great. They advocated for me to get one of my favorite watches (Tudor Pelagos) in record time.

Adam Moser: I could not be more happy with my experience with Marta and Kathleen. I did all of my purchasing and decision making over the phone, and Marta and Kathleen were very accommodating through text, email, and phone. Extremely professional and very willing to answer my constant questions. 10/10 recommend.

Brad Smith: Had a great experience with Brice at the Keystone Reis-Nichols location. He helped us pick out a perfect setting for a loose Paraiba stone. Really turned out fantastic. Highly recommend!

Cory Keen: Reis-Nichols Jewelers is in my opinion the best place for Jewelry in the Indianapolis area! They helped me and my Fiancé get the perfect ring for our engagement! And also more recently for our wedding bands! There custom jewelry is top notch! They can do just about anything! My fiancé had her engagement ring made in house and also her wedding band made in house! Very excited to see the wedding band when it’s done! Cheri is absolutely great! Very friendly, knowledgeable and helpful with the whole process! Marta also did a incredible job on Grace’s engagement ring! Wouldn’t go anywhere else for jewelry! Thanks to both of you for making the ring buying process fun and easy!

Katheryne Stapleton: I had a great experience working with Zene at Reis-Nichols. “We” redesigned my wedding ring and I am very pleased with the result. He was patient and listened to me in regards to what I was hoping to accomplish in reworking my ring.

Hannah Lintner: Kathleen was amazing! So helpful and responsive. Made the process of getting a watch for my fiancé great. She also helped us with our wedding rings as well. She did a great job. Will try to work with her every time.

Teresa Garber: Nicole was amazing to work with. We walked in with a general idea of what we were looking for and she was very knowledgeable. She helped direct us right away. We never felt any pressure and she made the process flawless and enjoyable. Will definitely be back in the future!

Elaine Schaler: Found a beautiful dress for my daughters dance and Holly in intimate apparel was very helpful.

Stephanie Young: always have things on sale here.

Christina: Of course Pricey on the cologne and perfume but they have really good stuff!

Mrs. Kathy Barker: The place is clean and spacious. Prices are comparable to other stores in the area. The only thing I didn't like was the bra section was very limited on bra sizes.

Karen Bailey-Adams: I love this store it doesn't matter what Mall I shop at. But the prices are very high

Rocio Mata: Exelente

Nick Gill: It's always nice and clean.

Komarthi Divya: I went when there is sale going on really I got very good products for very less and offered price. I love those.

Paul T: Macy's outside of New York is just a store. The one in Indianapolis is no exception. Just someplace that sells the same things JCPenney's has for lots more money.

Laura Samuels: Jus buy perfume there that's it.

Jorge Baez: Muy bueno para conprar

Tommy Hollowell: Representative was courteous and helpful

chris jones: The nice young lady that help me at the mens cologne counter was wonderful

Dominic Zepeda: Está sección es muy desagradable, sucia, antihigiénica, con un muy mal olor. Una pena el lugar.

Dale Box: Absolutely love this store, one of the best stores and the selection is just wonderful. The sales can't be beat.

Stacie Hall: So sad. Didn't even seem like a Macy's. Upscale Dollar Store Macy's. Pathetic.

Kimi Kimz13: Great Area 😊. Awesome People 👊. Loove ❤️ The Place

Celeste Pagan: I want to give 100 to Trina she is excellent person she explained everything 😊

Kitchen Bath Floor Decor: Good old-fashioned retail customer service

Dallas Hendricks (Real Life Warriors): Expensive

Kiara Gilbert: Adam, you were the best! You deserve to be running that Kay store!!! Thank you literally from the bottom of my heart for helping me experience the best day of my life and a new beginning with my future husband. Thank you tons!!!! Keep a lookout for your invite to our nuptials! 😊*Update*I have had 2 diamonds, both from the halo, fall out. One the day I got it, and another one last week. When I took it in to get repaired, the girl was RUDE as hell and basically said I should try taking better care of my ring and not wearing it all the time, like her. First off, I shouldn't have to do that to begin with, especially with how much it costs. If you sell quality rings, then I should be able to wash my hands and the metal NOT gradually turn colors. I still love my ring but after dealing with her and this happening twice since October 2021, if another stone falls out or the plating (that NO ONE SAID I HAD) fades again, then we will take our business and money somewhere else.

Nina Schriber: Took out wedding rings in to get cleaned and all they got was soaked with solution. Very disappointing. I went to Zales and had then cleaned. Zales did amazing!!!

Dustin Honeycutt: Great service, excellent guest involvement, patient, thorough, not upsaling. Specifically sales team, Christy, Chelsey, Marsha, and Amanda. Will definitely be looking for these ladies next time I'm in the store. "Made our dreams come true!" - Christy Marsha wrapped our gifts!

Tori Robinson: I have been to this store several times for my ring getting resized, and every time Brandon and Adam were extremely helpful. My fiancé and I stopped in this weekend to get our wedding bands and I said I would wait for either Brandon or Adam because they are so good at what they do! Now during this visit, we were under the assumption of an active shooter in the mall. Brandon directed us to the back room with the other associates and proceeded to close the gates to the store (literally risking himself to make sure we were safe.) Adam and the other associates made sure we were okay, and soothed us while waiting in the back room.They handled the situation greatly and I am so very thankful.

Ray Ice: Very nice people

Randy FINCH: A very delightful experience

Vissna Ran: The guy employee here was so nice and helpful. Walked in ready for a typical jewelry store experience and left extremely happy.

samantha dennison: I love this place. Brandon is really in his customer service skills. He's the only one I prefer to deal with. The others are very good as well but Brandon goes beyond making sure his customers are happy. As long as he stays in this store, I will continue to buy from this store

Jason Shipley: Katie was great she helped my wife find a new watch and got it perfectly sized.

Sharon Kaiser: Friendly and knowledgeable staff. Stress free experience without pressure.Willing to go the extra mile to research a design for my unique request.

Nicole Whetstone: Waited in line for 30 minutes. Sales associate came over to us ( next in line), ask what we needed help with today. I said I would like to take a look around. I'm buying something but not sure what. She then said I would have to wait until one of other sales associates to get free. Obviously she didn't have time for us since I wasn't sure what I wanted to buy. Then she walked off. So I left. If you don't have time for me, don't ask if you can help me.

Kenneth Fox: Very good experience. Pieces fixed at a fair price and looked great.

Donna Comingore: Web site shows open....not open but sales associates in store. If not open change your web page. Some people are on a schedule and plan their time accordingly., especially during covid in order to be safe.

LuMyrum Norris: Great service !!!!!!!

Emilee Goode: Had my wedding rings resized after having a baby last year. They came back to the store March 18th and I got there as soon as my job would allow(4:00). This was the start of all stores closing due to covid and the mall was open but the gates to Kay were shut. Two Employees were still inside, a man and woman. I begged them to please give me my rings. They were paid for and just needed picked up. This man working kept repeating “we’re closed. We’re closed. We’re closed. Were closed.” That’s all he kept saying- my words didn’t matter and were not heard. I left very upset and over two months later still no idea when I will be able to collect my wedding rings.

Chad Wallace: We have been doing business with Kay for many years and have been satisfied with their products up to this point. On March 8th I came into the store and ordered my wife a Mother’s Day gift that was to arrive on March 25th. Prior to it’s arrival they shutdown due to COVId 19 which I understand, but when I called their customer service line to ask for my purchase to be delivered to my home they refused to do so. The store still has not opened (and hasn’t posted when it will open) and now I can’t reach anyone for an update on whether my jewelry even shipped from the manufacturer. I could not be more dissatisfied in the way they are handling this shutdown. They have my $700, I have nothing to show for it, no one will respond to emails, and I can’t get anyone on the phone. Once I receive this I will not be doing business with Kay Jewler again.

Darla Bishop: The way that Kay's is handling this reopening situation is incompetent and unprofessional. They are holding my wedding set hostage at the Greenwood Park Mall location. They took my money and I have no product to show for it. My wedding anniversary is next month and all I keep getting is the run around. My husband has emailed the manager Brandon Wills with no response. I would expect at least curbside pickup but no. I'm not the only one either, there are PLENTY of others who have placed orders and have gotten piss poor communication regarding their items. I will NEVER shop here again.

Michhael Tolentino: Brandon was very helpful and knowledge. They have a great selection. My girlfriend loved her gift.Thank you

Crystal Barnett: They guys tonight were great, very helpful and just wonderful. Thanks for your help!

Shirley Crain: Bought a men's ring with 4 rows of diamonds. The diamonds keep falling out and I get them replaced about every 6 months. And I keep my warranty upto date. Now they are trying to charge me 142.00 to have it fixed this time. Not going to happen, they aren't answering thier phone. The past couple of years this location has suffered with employee turnover and lack of customer service.

Lisa Murphy: Not a happy customer. We have spent near 5,000.00 and my ring was not properly sized by the sales associate at the end of the sale. She did not size my finger. The ring came back not sized correctly and too big. It had to be resent out. Though the manager apologized, nothing was done to "try and make it right." I left very upset. I'm not happy with them at all.

Jannah Foster: Very friendly and helpful staff

angela beaver: They are always changing their hours and never update the website. I am constantly trying to get my rings inspected and they are never open when I show up.

Larry Burroughs: great deals and the staff is soo professional and nice, my wife and i will be back for all our jewelry needs and wants.

Janie Washington: Terrible customer service.

Tracy Shepherd: They be having the best deals all the time they're little sales be having some of the best deals on little jewelry items and actually pretty good deals on some nice jewelry friendly staff knowledgeable work with you absolutely love it recommend 10 out of 10

Laquell J Entertainment: This place always has want I want😉😍🙌🏿

N Odell: Beautiful jewelry, check out their birthstone collection. Wedding sets to watches are available.

Lacain Dwayne (Cain parker): Nice went buss down on everything definitely Kay jewelers is becoming on of my favorite places

Rachel Elizabeth Martin: Arrived to pick up my ring for the second time after it was sized. The first time they called me to pick it up they didn't even have it. Was not greeted by anyone. The people are rude service is slow. Would not buy from here again.

Kevin Merriweather: Over 45 years of quality service👌

Ray Patrick: Loved it

Adrian Luley: Always great service, they make us feel like family there.

Randy Solonka: Awesome ring at a great price

Fiona Clark: I had an exceptional time here. My now fiancé and I had decided to choose a ring together, and we are so glad we stumbled on this hidden gem. The showroom is warm and welcoming, with a wide selection of jewelry and watches to be viewed immediately. Even though we arrived within an hour of closing, my fiancé and I were acknowledged at once and then assisted by the exceptionally professional and kind Amy. She’s experienced, knowledgeable, and extremely helpful. At the time, we were just casually looking, barely more than window-shopping, and even with that in mind, Amy pleasantly surprised us. Sally soon joined to present her own terrific eye for the styles we enjoyed and efficiently supplying a fantastic, ethically-sourced, and budget-conscious selection. My fiancé and I were touched by them working WITHIN our budget and then not trying to push us beyond it. We were presented with a variety of beautiful engagement rings. Sally recognized our ultimate choice was very similar to a ring on discount, and found a wonderfully priced option well within our budget. We were so elated and knew a better deal could not be found. My fiancé and I had gone to multiple stores (including Audrey Hepburn’s jewelry company down the street), and had either impersonal or pushy associates, and because of this we figured it would be LONG before we found what we wanted. I am so happy with our choice of ring, store, and the professionalism of their staff. With such knowledgeable and exceptional service, given by Sally and Amy, this Kay Jewelers location is now our store of choice. Thank you both so much for an unforgettable and lovely experience!

Kim Morris: Sarah was very helpful with helping my fiancé and I find our rings sizes, rings and helped us make a "wishlist"!

Jet Thompson: First off sally is truly an angel and helped me so so much! After being extremely disgruntled via the online ordering, physically going into the store was honestly such a relief because of the warm welcome and GREAT customer service that was displayed! I want to thank KAY jewelers for helping make me the luckiest man in the world!

jayce Cube: Received excellent customer service. Phenomenal!

Chandler Kortman: The Kay at Castleton is amazing! The sweetest associate Sally, helped my boyfriend & I and made our experience sooo special. She took so much time to educate us and make our needs/wants (budget, & style) happen so easy! Buying an engagement ring is clearly a huge deal and she made our visit so warm and welcoming. After this store we went into the Zales in the mall, and we left pretty immediate due to the fact it was the opposite vibe in that store and we had little help and the associate was (no offense, bad)But Kay, the awesome Sally, and the vibe they held was fabulous. We all need an experience like this one!Thanks Sally you rock :))

Victoria Thompson: my husband and I came to the Kay Jewelers at Castleton Square. I had already done my research and I had a pretty clear idea of what I wanted. The lady who helped us was super friendly but did not push me in any way. I was shown many choices. I showed her the pictures I had on my phone. I told her our budget and immediately kept the rings she showed me in our price range.

Shari Walker: Kay Jewelers Southport did an amazing job on my wedding ring!

Jessica Riley: Kristi, the manager, was incredible with my 8 year old’s piercing. She was attentive and respectful of his apprehension and calmed his nerves! She was kind from our first steps into the store and gave great instructions on after care! Definitely made a little boy very happy!

Caleb Banta: They didn't have what I came for but Ariel saw what had envisioned and made the suggestion I build my own enhancer. And it came out as a perfect look and fit as well as being cheeper even with warranty etc. The entire team was helpful thought the entire process.

Justen Calhoun: Very generous and helpful even right before closing.. thank you so much ladies

rebecca garza: Kristi and Leslie were awesome! Kristie took the time to make sure we had exactly what we wanted. Highly recommend this place!

Patrick Vining: I cannot stress enough how fantastic Kristi the store manager was. I had an issue with an online order and had spent hours on the phone. Kristi herself spent close to 2 hours on the phone with customer support and did not stop without a resolution to the issue. Would highly recommend.

Tommy Kosub: Frustrating experience. The first time I went in was Black Friday. Computer system was slow and took forever to bring up my account and get my order placed. Went back 12/8 to pick up said order and asked to see a watch as well. I have two young kids and they were both with me and behaving but still in a bit of a time crunch. I asked to see a watch and got told I’d have to wait to speak to a sales person because the lady behind the counter couldn’t help me. I’ve spent quite a bit through the years with Kay’s because they always have taken care of me. This location however did not make me feel this way. I will not be returning and will have to really consider using them in the future.

Calleah Johnson: As of 10/2/2022, their hours for Sundays are not up to date. My husband just went to the Southport Commons location to find them closed at 4:15pm EST.

Mayra Carrera: I cant express enough how happy I am to have chosen this location to upgrade my ring and my husband's. This is our 10 year marriage anniversary. I couldn't have asked for a better sales person than Kristine. Kristine went above and beyond to help us choose exactly what we were looking for. She has great knowledge, recommendations, patience and gets the exact value for your money. You will not be disappointed with her reccomendations.Kristine you are very well appreciated I thank you for keeping me updated throughout the entire process. If I'm in the market for more jewelry. You will be my go to person. Thanks again.

Rachel: Possibly the worst experience I’ve ever had with any “jeweler”. When we came in, we had a budget… we were shown rings out of that budget and of course I fell in love with one that was out of our price range. We bought the ring but had to get it resized. When we came in to get it, the manager kept trying to hire me but I was completely uninterested as my job pays almost 3 times what they do. Then, we had to get my wedding band resized. The lady kept trying to get me to solder my rings together and I told her numerous times no but she kept on and would not stop. Then, we went to pick up the band as we got an email that day at 5:07 to go pick it up and got there at 6… the manger closed up shop over an hour early and there were four people standing on the curb very irritated and frustrated, me included and rightfully so. I called the store and they said they were closed and I said there’s nothing posted on the door just that they were closed Wednesday - it’s Tuesday - and why would I get an email saying my ring was ready and I could go pick it up that day during business hours which we did and get turned away? She just kept saying they were closed. EXTREMELY unprofessional and I will never be coming back to this Kay Jewelers location ever again after I pick up my band, whenever that may be.

Tanya: Wonderful staff!

Mary Smith: The ladies are always super friendly and helpful. They always ask what I have been up to and any future plans. They are not pushy as a lot of sales people are. Kudos ladies😀😀

Jada Shelby: The staff here go out of their way to find what fits YOU. They seem less worried about making a sale and more about making their customers happy. This store will always be my first stop for jewelry just for the excellent customer service. Sara is amazing.

Shawna Greenwell: I ordered line for 24 he in store pick-up and let me just say that the customer service here was beyond exceptional! The staff was as excited as I was to be picking up the Christmas gift I ordered online. Fast convenient, and super friendly. Thank you Kay for having fabulous service! This was truly a great experience.

Brittany Mitchell: I live Kay Jewelers because do they not just have great jewelry and sales but they also have lay always. If anything happens to your rings or necklaces they will help you out with it about getting it repair or fixed. They are friendly and helpful. The services is great. I won't go anywhere for jewelry but Kay's.

Lorena Saavedra: Great service

Cathy L.: Love coming here whether to get something special or just a check up and cleaning on all my jewelry. The Ladies are Always so Sweet & helpful! Thank you & Well done ♡

Jd Singh: Splendid customer service and professionalism! Sarah was so helpful and experienced. It was a delight to shop at this location and will recommend without a doubt.

Dianna Curran: Great customer service

Mary Thomas: Love going to Kay Jewelers, the people are very friendly and gets you checked out quickly. Very pretty and love the quality of it.