Business in Shipping and mailing service:
ADD MY BUSINESS
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
1. The UPS Store - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 41 reviews
133 W Market St, Indianapolis, IN 46204
Address
Website
WhatsApp
George Galkin: Kaye was so good. Excellent service!
Rob Robinson: Went above and beyond to help me sort out a shipment that was late due to weather. Simply the best team and service. Perfect experience, thanks guys!!
Manuel A Báez (Manni): Was not open at 0835
Patricia Robinson: Mrs. Kaye, she was a great help.I thank God for her and I am very pleased with her knowledge.Thanks Mrs. Kaye.
Aliya Allahwala: Kaye was fabulous! She was super helpful, quick and personable! Will come back to this location for all of my ups needs. :)
Dominasyon Boutique: I had i great experience there Kaye was really helpful and very nice answered all my questions and she was very patient
Sean Herbold: Skip this place if you actually need UPS. Nice people but, I have gone there many times and every time they tell me they are a franchise and cannot help with anything UPS related.
Jpl: Walk in this morning, I say hi, no response from the person working. What's wrong with greeting customers!!! November 21, 2022
Pam D: This store has never disappointed me. I usually stop by after work whenever I have to return merchandise. I always see Glen working and she handles everything with ease. She is a great multitasker, very quick and efficient and friendly. Her demeanor never changes even when the store gets busy and even when others are being difficult. There was never a visit when I don't hear other customers commending her for a job well done. And it's about time I do that too. She takes customer service to the next level.
Aleksandra Shaporova: Really nice store with friendly, professional and very helpful staff!
K L: Kaye was amazing. She helped me out even though it passed closing time!!
Timothy Sheldon: Terribly slow for top of the line shipping
Trevor Bridgewater: Great experience. Kaye was super helpful, efficient, and quick with helping ship my items. Definitely recommend this convenient downtown location.
Mariah B: Friendly, fast, and efficient has been my experience over the past two years.
Pamela Banks: Service Team are very knowledgeable and efficient!I’m always in and out💝
Beverly Kaye Rizada: This store looks so much better since the new employees took over. So much cleaner, brighter and they're all so friendly & helpful. I do my printings & shippings here. My go-to store! Keep it up!
Thomas H: DO NOT TRUST them, my multi thousand dollar item was either misplaced or as I suspect stolen inside of this store before it was shipped out. Employees were no help and the owner ghosted me after I requested footage from that day from one of the dozen cameras inside there.This place IS NOT owned by UPS.My package was scanned in as accepted and never another trace of it and no responsibility.
George Dante: I'm having a really hard time understanding the negative feedback on this store. This UPS Store is a small UPS service center in the heart of downtown Indianapolis. They don't carry a huge variety of items to buy, and I think that's the point.The staff member, Rowell, was friendly and polite. He allowed me to use a hand truck to move an 80lbs package from my car to the UPS store, and helped me print the return label by emailing the store's email address.This place is exactly what you need from a UPS store!
Akins Helen: This is the most unreliable store when it comes to “hours of operation” on Saturday mornings. Have come twice and TWICE they’ve not been open when they state they SHOULD be; doors Locked, Cage down and No one is even walking in the store to give the appearance they’re merely “late.”
Melodi Ak: Glen was so helpful and professional. After work she has helped me return several items and she is quick, efficient and has a customer service mindset. She honestly deserves a promotion.
Haley Smiley: Never had a problem here - Sometimes there’s a line, sometimes the employee is taking a break, but they are always helpful and my packages get delivered on time.
Verified
Shipping and mailing service
2. The UPS Store - Marion County
Verified
· 46 reviews
1075 Broad Ripple Ave, Indianapolis, IN 46220
Address
Website
WhatsApp
Casey: Save your time and money. I've been coming here (and other UPS) for several years for my business and personal printing. They just decided to change their policy from charging per sheet of paper (plus a computer fee most of the time) to charging $1.50 per label if you're printing labels. It's the same amount of paper and a label is only half a sheet with barely any toner. That's fine, but the woman working got a huge attitude with me when I said I didn't want the labels, and I would just go to another UPS. It's a brand new policy, they didn't inform me of the change or the cost before printing. I accepted that was their new policy and didn't fight them on the price, I just chose to go somewhere else. I decided to go across the street to Fedex. 17 CENTS PER SHEET OF PAPER AND THAT'S IT!!! They have self serve kiosks to print at-NO WAIT. My 5 labels cost me $1 to print total, and would have been $7 after tax at UPS less than a minute away. Even before this policy change, that is $2-3 cheaper than what UPS normally charges me. If you ship a lot like me, then that adds up very quickly when we're talking 17 cents vs. $1.50 per label.
Aaron Vossler (expert killer): Paid for a package to get delivered but was never delivered
Eric Shafer: The employees here took their training straight from PopCopy.
Amy Girl: Always helpful and kind staff here.
Barry Foster: Brought 8 boxes various sizes to ship. Marium was extremely kind and helpful to find least expensive ways to ship EACH box: USPS or UPS.Thanks, we will be back!
jdawz: Over the years I have gone to this store several times to mail packages, and each time I have been greeted professionally and courteously, my parcels always reach their destination and there was never any hint of impropriety of any kind by the staff. I look forward to our next opportunity to interact as I know I will always get the same level of professionalism honesty and integrity as always. Keep doing what you're doing, we appreciate you!
Diane Hitchcock: UPS desperately needs another store for this area. Anytime you go - mid-day week days, it is always lined up out the door. Forget going on weekends or after 5pm. Stood in long line, then was ghosted at the front counter. Another clerk at side counter helped person standing in line behind me. Sooooo they need a take-a-number system. Other employees there seen doing nothing. Beware of disappearing employees here.
Teri Cullina: still waiting for assistance after 4 calls to this location - a usps package was processed there May 16 but it never left the building - now 5 voice messages and a call with Jamaar - nothing - Complaint has been filed with the Attorney General's office -- October 11 2022 - RECEIVED EMAIL FROM THE ATTORNEY GENERAL'S OFFICE THAT THE UPS STORE HAS REFUSED TO RESPOND TO THE COMPLAINT - have contact their UPS corporate office - THEY NEVER GOT A RESPONSE BACK FROM THIS STORE MANAGEMENT - now the corporate headquarters is stepping in to get my shipping refund - had another situation - sept had an Amazon return - never made it out the door! now reaching out to owner for assistance with this - i have the receipt and tracking info for solid documentation - the person answering the phone had no idea how to help - be aware - Fed Ex is across the street - we are using them now - FOLLOWED UP TO GET STATUS HELP FOR AMAZON RETURN SHIPPED FROM THERE SEPT. - WAS TOLD TO CALL AMAZON (WK OF DEC 5) have send 2nd request to ROOSEVELT THE STORE OWNER for help - if no response, will reach out to their Corporate headquarters again - they have been great - FYI in case you need escalated assistance -- STILL NO RESPONSES FROM THE UPS BROAD RIPPLE STORE OWNER AND NO RESOLUTION - TURNING THEM OVER FOR THEFT INVESTIGATION NOW
Paola Pizarro: Owner rude and with terrible costumer service, they lost my package and they don’t want to give me money back, for more of one month they don’t solve this claim.
erwin susara: Good during the week; expect to be locked out before closing time on Saturdays. Utilize this UPS store multiple times every week and service is good. At times there are long lines and staff handles things relatively well considering it's not their fault that large numbers of people can come in almost at the same time. Some transactions just take time and customers should understand. Saturdays are different. They supposedly close at 4 pm, but on multiple different Saturdays, I have tried to go in and the door was locked. On 1/14/23, doors were locked at 3:25 pm and there were customers inside. An employee let a customer out and in a frazzled manner stated that they are not taking any more customers since they are understaffed. She was indifferent to the 3-4 people standing waiting to get in. She definitely could have handled it better. I shouldn't be surprised since another young lady handled it in a similar way on another Saturday giving me a "I'm sorry." in a smug voice and cheeky smile. So, if you need to utilize this UPS store on a Saturday, get there early and if you don't, expect to be disappointed since they will lock you out.
Samantha Hill: Very slow wait times, even when fully staffed, and closed at different times than posted hours
Kyle Miller: Horrible store. Staff can't help you very easily, just one person at a time. Don't expect good customer service at this location.
Dion W: Incompetent employees. More concerned with joking and laughing, than actual work.
Angela Cantrell: My anxiety was high but the tall young male was great to work with, haven't shipped anything in years. Thanks.
Derek Peterson: Unprofessional staff. Rude. Act like you’re a bother when you show up. I’ll never go back to this location again.
Bradford Wise: Great customer service from Tyrell (Miller). Pleasant, professional, and prompt!
Rebecca Brooks: I was visiting Indpls and had two boxes shipped to myself in another state. Paid extra for insurance. All items arrived damaged. I left multiple voicemails but received no return call. I finally reached someone who instructed me to email the store. I received an automatic reply email indicating my message had been received. Since then I have sent multiple emails and received no response, have left multiple voicemails with no response, have left messages with staff to have the manage return my call and have had no response. Several staff have been rude and unhelpful telling me to just call back later. It’s been a month since I notified the store of damages and they have done nothing.
Michael Jenks: No one answers the phone
Gerald Edward Stites Jr.: Nice staff
James Williams: Unbelievable understaffed.
Carmela Canale: The reviews on here are bogas. They have bad attitudes and bad customer service. I will NOT go back there due to the staff stating "I have a hard WHITE name"!!
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
3. UPS Access Point location - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 3 reviews
8030 US-31 S, Indianapolis, IN 46227
Address
Website
WhatsApp
4worldlovers: 
UPS Access Point location in Michaels at 8030 US 31 S, INDIANAPOLIS, IN
Secure Self-Service Lockers to Pick Up & Drop Off for Pre-Packaged Pre-Labeled Shipments
It can be stressful to miss an important delivery. Not everyone can take time off work or ask a neighbor to keep an eye out for a delivery truck throughout the day. UPS Access Point lockers help to make life easier for customers who can’t have their packages left at the door. Now customers that might have missed a package during their home delivery, can utilize our UPS Access Point lockers to receive deliveries on their schedule. Our UPS Access Point locker at 8030 US 31 S in INDIANAPOLIS,IN, offers convenient self-service pick-up and drop-off of pre-packaged pre-labeled shipments.
UPS Access Point lockers help you get a fast and secure pickup and drop-off on your schedule. Most of our self-service lockers are easily accessible 24 hours a day. To find the UPS Access Point locker in INDIANAPOLIS, IN, that has your package for pickup, use the free UPS mobile app or track your shipment on ups.com. Once you’ve verified that your shipment is at our UPS Access Point locker location, use the self-service kiosk to help find your package. Your tracking number or notice left by your driver can be used to help find out which local has your package secured inside. A driver’s license or other government issued ID like a military ID can be used to verify your identity and authorize your package for pickup. Once verified, your locker door will open automatically. Do you need to send out a package? UPS Access Point lockers also accept outgoing packages with UPS labels attached. Just scan your label at the kiosk, and a locker door will open.
UPS Access Point location in Michaels at 8030 US 31 S, INDIANAPOLIS, IN
Secure Self-Service Lockers to Pick Up & Drop Off for Pre-Packaged Pre-Labeled Shipments
It can be stressful to miss an important delivery. Not everyone can take time off work or ask a neighbor to keep an eye out for a delivery truck throughout the day. UPS Access Point lockers help to make life easier for customers who can’t have their packages left at the door. Now customers that might have missed a package during their home delivery, can utilize our UPS Access Point lockers to receive deliveries on their schedule. Our UPS Access Point locker at 8030 US 31 S in INDIANAPOLIS,IN, offers convenient self-service pick-up and drop-off of pre-packaged pre-labeled shipments.
UPS Access Point lockers help you get a fast and secure pickup and drop-off on your schedule. Most of our self-service lockers are easily accessible 24 hours a day. To find the UPS Access Point locker in INDIANAPOLIS, IN, that has your package for pickup, use the free UPS mobile app or track your shipment on ups.com. Once you’ve verified that your shipment is at our UPS Access Point locker location, use the self-service kiosk to help find your package. Your tracking number or notice left by your driver can be used to help find out which local has your package secured inside. A driver’s license or other government issued ID like a military ID can be used to verify your identity and authorize your package for pickup. Once verified, your locker door will open automatically. Do you need to send out a package? UPS Access Point lockers also accept outgoing packages with UPS labels attached. Just scan your label at the kiosk, and a locker door will open.
Maya: I did an Amazon return here and it worked great.I had my item packaged and label printed. Don't expect the staff to do any of that for you. All they have is the scanner to get it registered and send off.Overall great and convenient experience.
Austin: Little confused at first, but just went inside the Michaels asked somebody and they help me take care of the package quickly and efficiently!
Olivia Throck: Not UPS Access Point
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
4. The UPS Store - Warren Park
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 66 reviews
6929 E 10th St, Indianapolis, IN 46219
Address
Website
WhatsApp
Laurie Zettel: I've been in several times. Staff is friendly and helpful. If they get a bunch of people at once, they handle the pressure well and get through the line efficiently.
Georgia Bray: I don’t usually write reviews but Anthony & V are always working when I come here. They have been so sweet & helpful. Plus the energy in this location is amazing, they always have good music playing. Thanks y’all!
Venus Dalton: My name is Venus, I went into the UPS store 2845 today 2/10/2023 and was assisted by Anthony the store manager he went above and beyond to assist me and I wanted to let you all know you have a Great Person Managing this location, GIVE HIM A RAISE? ⭐ ⭐ ⭐ ⭐ ⭐!
Matthew Vlasich: Was there well before closing and was told it was too late to send a package that night. Also it wasn’t possible for me to pay for the label and leave the box overnight which I have done before. Poor attitude and lack of knowledge/explanation from the woman behind the counter. She just wanted to go home I guess
Lori Miller: UPDATE: I emailed the UPS store two weeks ago as Jay J requested and never received a response. And BTW, there's a post office around the corner--they charged me half what UPS wanted to re-ship my package.A clerk shipped my package to the return address, and the store refused to fix the mistake and ship the package to the correct address. They gave the excuse that I approved the shipment--as if I approved sending a package to my own address.
Rachel Elizabeth Martin: Staff here is rude and unhelpful. Was charged here for things that other UPS stores do not charge for, such as $3.00 to print my shipping label and was not told this until after it was done. The staff then proceeded to hand me the tape and told me to tape up my box my self and stood and watched. Would never return to this location again.
Tee: While this location is always busy, the people that work there are super friendly and they know how to work fast.
Carrie Yazell: This UPS Store's staff goes above and beyond! Amy and her team were wonderful to work with. They are super responsive and extremely professional. I went in for printing needs. I was given a week and a half turnaround time, which I was fine with. However, the next thing I know I'm getting a call telling me that my projects were done...same day! You can't ask for better customer service! 5 stars all around!
Brian B: Anthony H. @ this UPS Store (10th & Shadeland) is always professional and courteous. I always know when I see him behind the counter my shipping needs will be handled quickly and efficiently. I love this location! It is so convenient and easy to get to compared to their former location across the street! All of the employees at this location are very caring and helpful.
Seneca Coppotelli: Amy and staff were so helpful with getting my little ones birthday invitations printed off! Very thankful for their fast turnaround and flexibility!
Mira Cassidy: Thank you so, so much for the 42 in. board you produced for my Women's Retreat this past Saturday. It turned out so well. I always think of this store first when I'm in need of copies and other supplies. You guys are great!
Kerrie Smith: I drop documents for overnight shipping at this store several times a week, and Anthony is usually there to eagerly assist. Anthony is always super friendly, helpful, knowledgeable, patient and funny.I've seen him single handedly serve lines going out of the door, and often with impatient and sometimes disgruntled customers. He never seems to get flustered or overwhelmed. He's truly a multi-tasking pro. Hats off to him!He is a huge asset to this UPS store and his commitment to great service always shows!
Stephanie Bussell: The staff at this store is always so friendly and very helpful. My favorite is the redhead, he goes out of his way to help!!! Keep up the good work guys!
Cynthia Grant: JAY IS THE CEO OF THIS LOCATION AND HE WAS VERY HELPFUL AND PATIENCE WITH ME AND I HIGHLY RECOMMEND HIM FOR ASSISTANCE
SK S: everyone that works here is super nice and helpful even tho they have to deal with amazon returns all day long. they always work as fast as they possibly can.
Kylie Lockett: The store is so nice inside. They said they recently moved and its a great new spot. Was really busy when I went in to drop off packages.
Sheila Ingram: Love this location.Amy is awwwsome and has the greatest and most friendliest attitude when dealing with the public!!. Thank you Amy!
Wendy Dych: Very nice staff. Friendly, kind & helpful
Kris Reed: Always friendly and helpful they are my go to for sure!!!!
Dee Burnett: Friendly and helpful worker's. I had no issue dropping off amazon returns. Only issue is the hours on the door aren't correct . Went between the hours listed and they were closed.
Duane Watson: The last time I used this UPS Store, they said they do not package anything! You have to package it yourself! They even said you had to supply your own boxes. But yet a month earlier when I went in there they did all the packing for us!! We just walked in and handed them the item, had to buy the box, and they packed it. They need to make up their mind what their job is. Especially since the website says that they ship and PACKAGE as well. UPDATE: I went back to the store today 3/8/22 and I dealt with a gentleman by the name of Cory C. Cory took care of all of my concerns and was very professional!!! Whomever I dealt with prior to him just did not want to do their job. I left everything sitting on the counter, and Cory made sure they took care of the packing as well as the shipping!! So some of the people that work there, just don't want to do their job. While Cory on the other hand is a professional and I thank him for his time courtesy and help.
Related inquiries Shipping and mailing service:
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
5. The UPS Store - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 31 reviews
1389 W 86th St, Indianapolis, IN 46260
Address
Website
WhatsApp
Marie Graham: Manny is the best! He is always kind and helpful. I highly recommend this UPS store.
Sherry Johnson: I have been coming here for years and experience was awful today.The two young guys that worked with me and other customers today was not pleasant. Most definitely didn't hardly speak. There also was an elderly man needing help from one of the guys and they act like they really didn't want to help him, I think it's a shame when it comes to that with it the elderly. They're going to be elderly one day they will need more services than that. Reap what you sow. Bring back the old workers that was there before. People like Connie😍 was the best.
Joel Cooper: Terrific customer service dropping off packages
Brian Mullins: Don't take Amazon returns here, they will use any excuse not to accept them.
J Widdifield: Never answers their phone. What has happened to even the most basic customer service.
Mar Gningue: Bad customer service at this location they don’t help for anything 👎👎👎
DENNIE SCHILLING: Pack and ship..good customer service
Krisha: $1.75 to print out a single piece of paper. The UPS store downtown doesn't charge for printing out shipping labels.
Chris Fullerton2: Unfriendly staff at store 6285.. Tried to charge almost 3 dollars to print a single shipping label. Didn't mention it until after printing it. Take your business elsewhere...
Sarah Artest: Went today to have a letter notarized . They were fast and greeted with a smile. They also faxed my documents where they needed go.My hearing is bad they were patience with meas my daughter had to explain over again what was being said. I will use this place again in the future.
Enjoy All these things: Grateful for the fabulous notary service! Many walk-in notaries do not deal with real estate documents. Jeff, at this location, does a thorough job.
Mrs Jay: Henryetta the Asia older lady ALWAYS has an awful attitude when I come in, I came in so many times for simple things she doesn’t speak and always has the worse temper….She was so aggravated and short with me over a box of watches… the box was too small so I didn’t know the paper wouldn’t fit on the outside of it to mail it off… she talked to me like I was incompetent….Ironically those same watches I sent back never made it to Amazon and now I’m being charged again bcs she didn’t do her job, there is no point in going up there trying to reason just to get treated poorly again from her so I’m being charged for two smart watches I bought for me and my husband bcs she didn’t mail them off
John Evans: Friendly and very fast service!
A Google User: People here are always rude for no reason
LARRY STRAWBRIDGE: I have used this location several years only to return Amazon packages. Service was always good. No complaints from me.
Richelle Brooks: I called them an hour before they closed and they hung up on me ☹️
Cf Ray: This place has always been a good experience to return my Amazon packages
DetriaDaniel Aigbiniode: When you walk in the door you get a vibe as if you can feel the bad service coming on.The female that halfway helped me was extremely rude for no reason whatsoever. The nicer I was it seemed as if it made her angry.At first I was told $17 to send my item in two days but then I was told $137 to overnight an envelope weighing less than half a pound. The woman helping me asked to see my DL and she was so focused on being nasty to me that she never gave it back to me when I didn't go thru with the transaction. She also wanted to charge $2.25 to print out a page that needed to be sent with my item.She made me feel so uncomfortable and didn't want to explain why the price jumped from $17 for 2 days to $137 for overnight. I am still unsure why she needed to see my DL but I had to go get a new DL. I only went to this location because I was pressed for time. I ended up going go the post office and paying $26 for the same service.Honestly now is not the time for people to behave like this especially when so many people need jobs.
Brad T: Always good, friendly service. Warning, i was wearing a mask, but the female staff who took my package was not.
Matthew Vlasich: Bad customer service skills. Needed to print off 2 copies of an invoice that I had on my phone. Of course it costs money for the copies but they want to try and charge $2.25 for me to send them an email of it to print. I could have direct printed from my phone but they still wanted to charge the fee. Definitely not looking to help you problem solve. Told me to try somewhere else so I went to a different UPS location who printed 2 copies for free. Love UPS but definitely will avoid this store
Ms Holifield: So, I walk in and there’s a sole UPS employee at the computer. There is another customer at a table with a bunch of copies gathering them together. I’m the only other customer so I stand there, and stand there...she won’t even look up to acknowledge me. She doesn’t say one word. She is actually making it obvious that she is avoiding any eye contact with me and is not remotely interested in helping me. I stand there a few moments more then leave. My time is valuable. I’m using FedEx from now on.
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
6. The UPS Store - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 33 reviews
5325 E 82nd St, Indianapolis, IN 46250
Address
Website
WhatsApp
Amy Amy: Made an appointment to get items notarized. Had this on the calender for 10+ days, brought our witnesses, arrived at the appointment time to be told very blandly "The guy who notarizes isn't here today." No offer of any other alternative. We said we had an appointment and even got reminders and his continued bland response was "Its a website issue." I normally like to call and talk to managment before posting reviews, but they won't answer the phone. So, there ya have it. Avoid the UPS Store if you want anything done correctly.
DZ Sher: Went to drop off 2 larger boxes for return. Young man laughed at me when I asked nicely if I could drop them here. I just left. Rude, I have dealt with him before.
Nicole Goodwin: That one guy who is always there...Is very rude and burnt out. He needs to reconsider his position with UPS. The back of the house would be best...then the customers want have to see his grumpy face.
Achille yao: Employee rude . I wasn’t satisfied with the service
Alonso Bustamante Bustamante: very angry and rude young white man
Tony Mycio: Vlad the guy working at this store is extremely rude and lazy I dropped a package off Saturday it was an Amazon return he just took it and threw it back down the hall. Now it's missing imagine that. A 200 dollar package just gone... I went in to talk to him and he told me that he did his job he gave me a receipt, that thats all he had to do and it wasn't his problem anymore.... what an arrogant pr**k....I won't be using ups anymore ill find every way I can to get around using them they have really gone down the johnson.....
Kayla Xolio: The worker (young male) wasn’t friendly at all! Made an appointment online for notary service, but when we arrived (10mins before our time) we were told that no one could help us. Explained that we received confirmation with this ups address and time, but the worker was rude and sent us to Nora. We then went to Nora and was advised would have to go to Carmel or 82nd street. Such a hassle. Fix your online scheduling system! Also, it would’ve been great had we received an email stating not able to perform service instead of a confirmation. Also would’ve been nice to have a friendly worker instead of one with a nasty attitude! If you hate your job dude the. QUIT!
Michelle Sweeny: quick Amazon return and no issues with my packaging or anything! tha ks!
edward smith: I guess I should've read everyone else's reviews before I went into this store. I went in with a big box ready to ship at 2:40 PM and the gentleman working there was not happy from the moment I walked in the door. I asked if I did something wrong. It was $190 there but it was only $151 online. I left the store went next-door to get a hamburger and realized I forgot to get shipping insurance so I walked back over at 2:59 and he was already locked up and was extremely unhappy that I was at the door. he opened it and said he couldn't change the label because it was already printed then as I walked away he offered to cancel the sale. He said he works too much and he just wanted to go home. That's what sets employees apart from business owners. I don't think I'll be going back to this UPS store. I got back to my office and called them they don't even have voicemail. I thought they might be better than the one over at 75th and Shadeland but I guess I was wrong. Should've just went to the mailing station at 71st and Binford. They are always happy to have your business.
Vince bradley: $2 to print a return label that’s already paid for. Just squeezing every penny out huh 🤡
Karen Schaefer: The young gentleman Is consistently not friendly and customer oriented. Please bring back the friendly staff!!!
Deborah Smith: The young punk that works there has a very terrible nasty attitude my 70-year-old husband dropped off a package and he was so rude. More ways than one I would not recommend this place to anybody.
Customer Reviews: Dropped a package off around 8am Saturday. It didn't get picked up by a driver that day so it sat there Sunday as well of course. UPS service is at an all time low.
Mohammed Khattab: The charges for services provided are not disclosed upfront. I forgot the prepaid return label and asked if they can print one for me with self adhesive. They sure did, but then charged me $1.82 for the paper print out. In comparison, I had a same issue with an item returned via FedEx, and they printed the label for free.
Claire Vogel: Closed at least 10 minutes earlier than posted hours, so ended up being a wasted trip. Why have posted hours if you won’t be open for them?
Big Hens: I came into the UPS store around 10:15, on August 20th this the second time I went here and the representative, don't know what he's doing, he act like he is new not well trained and extremely nervous around the public please UPS have properly trained employees before they work by themselves this store is ridiculous this is the second time I got the same results coming to the store had a box for my package then he said I need another box I was going to charge me $8 for a box I had my own label
Chris Thornsberry: They advertise notary service on their website and ask you to make an appointment. I made an appointment a few days ago and showed up for it today and was informed they do not actually have a notary. Why would you advertise services for some thing that you do not provide? Waste of time, waste of gas, frustrated…
layla L: Quick service
chill. daisy: They never answer their phones I have called 6 times terrible
Jared S.: Great customer service. Very friendly.
nei fileshare: UPS tried to deliver package to my business, but could not, so they sent the package to the Castleton UPS Store. I went over to pick it up, and they would not give it to me. Had to call corporate, sit on hold for 30 minutes, then write up a letter (on company letterhead) stating that I own the business the package was addressed to, and that I was authorized to pickup said package. Bunch of nonsense. Employee promised her supervisor would call me, but he or she never did.
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
7. UPS Access Point location - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 2 reviews
7225 US 31 S, D1, Indianapolis, IN 46227
Address
Website
WhatsApp
carolina zuazo: Is NOT an UPS acces point location :(
Olivia Throck: Heads up- Not a UPS Access Point. Stores been moved.
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
8. The UPS Store - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 76 reviews
5351 Thompson Rd, Indianapolis, IN 46237
Address
Website
WhatsApp
Jessica Jackson: I have had good experiences using this location's services.
Ceteris Paribus: The local UPS store is an excellent choice for all your shipping and printing needs. With a friendly and knowledgeable staff, you can always count on receiving top-notch service and assistance with any questions or concerns you may have. Whether you need to send a package across town or across the country, the UPS store offers a variety of shipping options to fit your needs, including next-day, ground, and international shipping. In addition to shipping, the store also provides a range of printing services, including copies, flyers, and business cards, all at competitive prices. The store is clean, organized, and well-stocked with all the shipping supplies you need, making it a one-stop-shop for all your shipping and printing needs. Overall, if you're looking for a reliable and convenient shipping and printing solution, the local UPS store is a great choice.
Jules F: I went to this store today and got there right when they opened. There was already a line out the door that continued growing. Kyle,who was the only employee working, was very friendly and fast. He was also answering the phones while trying to help customers. I would recommend getting some extra help and also recognizing Kyle for his hard work. He had a positive attitude while being extremely busy.
Donnelle Griffin: This UPS store is very quick and efficient at helping you with your services. They go above and beyond to help you find the right box for your items and they try to get you the cheapest price possible to get you package where it needs to go! I highly recommend this location!
Amanda Jarrett: This is the second store I had to go to the woman here was very nice and helpful! Thank you for providing pleasant customer service!
Adam OHaver: Staff is absolutely superb, but for whatever reason they're only able to have 1 working on the weekends. If corporate or management reads this, please give these people help or a raise. The amount of foot traffic they have to deal with over the weekend is incredible.
karen thorpe: 2-4-2023 Saturday.Brittany was extremely helpful in helping me get my packages returned.She is fast and efficient knows her Job .and has great customer service.She takes care of each of her customers that I have seen with the same care and respect.Brittany you are awesome and I really appreciated the patience you shown me I f I could give more then 5 stars I would .Thanks again you are awesome 👍😎
Sarah S: Gets the job done. Every time I go in to drop off for work or personal usually a long wait with one person working.
Chris Kerr: The Manager (Jay Johnson) who is over this store is a true leader. He has the skills to go to the top. His customer service is amazing. He has the patience and the knowledge we all appreciate. I was really frustrated with the UPS tracking and claim investigation specialist. Jay stepped in and took care of everything with speed and accuracy and honesty. Amazing person!!!!! Thank you Sir!!!!
Amy Berti: Quick and fast long line. thought I was gna be there forever. But no.. I was in and out.
Kathy Brown: Service is always efficient and friendly.
Y S: Nice work over there
Jared Denman: This is one of my favorite ups stores. Always fast and always a friendly staff!
Beth Hinton: The lady who was there today was pretty rude. I've been in there several times in the past and had good service. Always puts me off when someone says "that's not my job". She was rude to the customer in front of me also.
Amber Franco: Scheduled a notary appointment for 3PM because their website has it listed as an available time Monday through Friday. I get a call saying the person that does the notary leaves at 3 so I need to change the time. The website needs updated to reflect that. It’s definitely an inconvenience.
Bee Nunez: I have been in there a lot before and after Christmas and each time has been amazing! Very friendly even at the busiest time of the year. I was there yesterday and the lady working alone had 10 people in line and she worked very hard and was extremely polite. Very minimal wait for as many people that was before me! Job well done!!!!
Chris Hally: I went there a couple weeks ago. I asked for my envelopes to be mailed. The clerk tried to sell me a book of stamps, which I didn't ask for or want. I got stuck with book of stamps which I left. To make matters worse, she didn't put the proper stamp on it and a customer emailed me to say it was short on postage. The four letters had important things in them and now I'm not sure they will get to the proper person. They were checks!!
DeNae Dawkins: The guy that helped us today was very, very unprofessional!! The way this person acted as if we were inconveniencing him! Besides showcasing other unethical tendencies, he literally walked way/stopped helping us to service the other people in line bc in his words they needed help too, after we professionally confronted him. This will be the last time doing business with this store!!
Gunnar Wielinski: They were friendly enough until I saw the price. If you can afford it this location is fast and friendly. Unfortunately the print and lamination job cost me 20 dollars more than the other store I usually go to. I would call around and find one with better pricing. I was charged. It’s about 25 cents per black and white printed page compared to 10 cents at another location and they charge time for computer use. Good service but abhorrent pricing.
Christine Williams: They charge double to take an Amazon return, even if it's boxed up and ready to ship.
Karen Morgan-Gamble: Always exceptional service! There has only been a line once and they brought people from the back to open 2 more registers. They are always friendly and serve with a smile! 😁
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
9. The UPS Store - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 68 reviews
7399 Shadeland Ave, Indianapolis, IN 46250
Address
Website
WhatsApp
Jade Italis Zoé: Zacharia took care of all of my notary needs and provided excellent customer service. Would recommend this store over others.
Morgan Daniel: Went in because they advertise that they do passport pictures. The guys inside said they don't even though it says online and inside that they do
Thomas Johnson: Great, quick, and friendly service. Most laid back in the city!
Luis Nolasco: The guy at the counter is really helpful, definitely a great location.
Monica Staples: Great place to drop off Amazon packages. Manager is great and his staff are eager to help.
Sophia Saleh: Zacharia was extremely helpful and friendly. Seems like a great manager making sure to help his employees learn the ins and outs of their duties
Michelle Kirk: Went to this location on 12/14/22 to shipped two returned items. When entering the store after they had been opened, there were no team members located in the store. Lights on, computers running, music playing, doors UNLOCKED and no one to work in the store.I called in case someone was in the back and didn't hear me and two other customers walking into the store but no answer.10 minutes after waiting - an employee comes walking in from the Wendy's restaurant across the road to help with my shipment.Not very professional to have a store open with no staff to cover the store.3 Stars since he was able to process my transaction quickly but negative review due to the store being empty during normal working hours.
Thomas Pea: The UPS STORE 4265 at 7399 N Shadeland Avenue is the best of the best! Led by Store Manager Zach Glenn who is spectacular! Whatever your needs are the friendly and helpful Staff is always ready to help. Notary, mail, business, etc can all be handled with one stop by a great Team at this fine establishment. I give my highest recommendation to Zach Glenn and the Staff at The UPS Store 4265!
Sally Pea: I use this store frequently for my amazon returns and to ship packages. I get quick, friendly service everytime. They recently did business cards for my husband and did a great job too!
Albert Henning: Only mgr, Zach Glenn, provides notary services. His hours don’t necessarily match published store hours, so call ahead.I came back the next day midday and completed my notary task. The mgr was apologetic, and emphasized calling ahead if you need notary services; he manages several locations, and before 4 pm can get there in about 10 min if you haven’t called ahead.Corporate doesn’t let him fine tune hours on the web site.Super polite, helpful, efficient.
Tricia Biondi: Made an appointment online for notary service. Zach Glenn is the notary and he was training a coworker but finished up quickly and helped us. I drove from New Jersey to purchase a vehicle and the signatures needed notarizing. Zach was kind, attentive, and professional. His co-workers were also kind and helpful. I wish all of my notary experiences went as smoothly as this one. Great group working on 9/24/22!
Jeff Wainscott: I had a very good experience at this store. My first time there. The manager, Zacharia was extremely helpful and courteous.
Amanda Smith: Super friendly and helpful staff! Have visited three times since moving here in May and never disappointed. Thank you!
Luo Syrn: Stuffs here are so friendly and helpful!
Megan Crawford: Everyone was very helpful and professional. I don't live near this location but receiving great customer service is worth traveling a little further for. I'll definitely be returning, the next the time I have to ship anything.
kathleen ruddick: Went in to store to have a document printed off and notarized then mailed all in one convenient transaction. The lady who helped me to print the document informed me the notary had left for the day. When I went to print document same lady read my document and stated she was the notary she just wasn't in. The frustration I have with needing to go somewhere else to find a notary now and then mailing the document when she could have taken the time to help me I beyond me. She should have just not informed me she was the notary and left it at that and not taken the time to read my documents then inform me she wasng going to do it.
Glenn Shay: Zachariah manages this store very well.
Angela Yates: We was greeted at the door. A young man introduced himself as Zach. He asked what could he do for us. I told him what we needed. He looked over everything and gave me the price at the beginning which I appreciated very much. And we were in and out. Great professional service. I will be back.
Samantha Cook: Zach helped us this morning! He was very efficient and helpful, we were so grateful to get everything done so quickly after stressing about it!
Zach H: This store is very well run. Everyone is always very helpful and happy when I come in 👍
Kyle Burton: Zack was quick and professional. If you want good service head here.
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
10. The UPS Store - Lawrence
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 26 reviews
9801 Fall Creek Rd, Indianapolis, IN 46256
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
11. The UPS Store - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 6 reviews
8375 E 96th St, Indianapolis, IN 46256
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
12. The UPS Store - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 24 reviews
1300 E 86th St Ste 14, Indianapolis, IN 46240
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
13. The UPS Store - Avon
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 48 reviews
8103 E US Hwy 36, Avon, IN 46123
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
14. The UPS Store - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 45 reviews
9702 E Washington St Ste 400, Indianapolis, IN 46229
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
15. The UPS Store - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 45 reviews
1350 W Southport Rd Ste C, Indianapolis, IN 46217
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
16. The UPS Store - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 32 reviews
8206 Rockville Rd, Indianapolis, IN 46214
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
17. The UPS Store - Marion County
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 51 reviews
7915 S Emerson Ave, Indianapolis, IN 46237
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Shipping and mailing service
18. UPS Access Point location - Avon
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 3 reviews
10352 E US Hwy 36, Avon, IN 46123
Address
Website
WhatsApp
