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1. PNC Bank - South Bend
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· 10 reviews
4501 S Michigan St, South Bend, IN 46614
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Dawn Young: Went there to give someone with car trouble a hand
alexa pagan-santiago: My mother went here to do a wire transfer and was “helped” (if we can call it that) by a woman named angel, when my mother pronounced her name with a spanish accent she immediately received backlash & told my mother to not say her name as such (only way she knew how) and when she asked to do a wire transfer, Angel immediately sighed & gave a stank attitude to where my mom just decided to leave instead of dealing with her. I strongly suggested to my mother to leave that bank.
Cathy Kraft: I absolutely do not like the electronic doors, That alone makes me feel uncomfortable, your bank does not need to be in our neighborhood if you need to be buzzed in or out think about the message you are sending, If you feel your bank isn't safe in the neighborhood then stop taking our money !!!
Christy Garrison: Great customer service
Kimberly Cunningham: Don't use this bank they are unreliable and made it a nightmare to close a bank acct when my father passed. He had other accts at different banks no problems this one nothing but problems lost documents. Be warned. Update:: stiiiiiiill waiting 4months later. Yikes!!!!!! If you bank he I feel sorry for your kids who need to close your accts after a death.
Bin There Dump That Michiana: Excellent service by the staff. Very friendly. I’m glad to be part of PNC with my business.
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2. Flagstar Bank - South Bend
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· 22 reviews
4400 Miami St, South Bend, IN 46614
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Ashley Bell: Have went to this branch several times, every time the tellers are really nice and give treats to the kids when they come. Have went to this specific branch location for resolution on several issues I had with other branches. I also went here recently to do a transaction and my vehicle wouldn’t start back up. I rolled it to a parking spot and a couple of minutes later the branch manager came out to check on us. She offered for us to come in the branch with all of my kids to wait for the tow truck. She offered refreshments even for all of us! This branch always goes above and beyond customer service and our family really appreciates it especially when I haven’t liked the transition from Wells Fargo I continue to be a customer because of this branch! So way to go!!!
Steve Woodcox: The manager was very helpful and considerate in getting my account set up
Patricia Hosea: Friendly and helpful tellers and bank associates! A great place to bank!
Chris Villanueva: Came to open an account and everyone is very friendly and welcoming.
Amir Coley: I'm a new customer with Flagstar and so far it's been a pretty good experience. They're pretty flexible with their terms. I look forward to having a good long standing relationship with this institution.
Sam Rader: RUDE! Wouldn't make change for a tourist to use for the tolls. Good grief! 😡
Dan Jackson: Lost ATM card. Sending me a replacement in 7-10 days.
Cody “GreyReviewer” Divens: Had to transfer from wells fargo... It was officially closed a week ago. My check was deposited to flagstar.. Flagstar doesnt know where it is.. Its payday/friday and my entire check is in la la land and nobody can tell me what happened.
Kristin Harris: I would give it a zero if i could. Poor customer service. Was forced into this bank from wellsfargo. I have had nothing but problems. Absolutely ridiculous!!!!
Nathan Kim: Worst bank
Rae McLean: Always friendly, will keep you updated, great place to bank
Jamie McCreery: People here are friendly
Eriberto Salgado Román: Hablan espanol..y son muy amables
Sheila Friesner: My experience here is always good and the employees are very friendly!
Daniel S: Walked in with ID to make a deposit. Would not let us make deposit even after they confirmed ID because I didn't have debit card on me and hardly use this bank (now I remember why).
TG OneBar: Always helpful
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3. Old National Bank - South Bend
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· 7 reviews
130 S Main St #100, South Bend, IN 46601
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Jay: Wow, just called to ask a simple question and intended on asking another but I was promptly hung up without a word after I was answered. No wonder your rating is so bad. Funny thing, my 5 seconds of interaction with your rude employee told me all I need to know.I would suggest avoiding this joke of an establishment.
Mxtt Beats: This is the worst experience I have ever had with a bank. I got approved for a credit card around 2 months ago and they withdrew $300 from my account. I have still not received the card. I’ve called the customer service line 4 times now. The 1st time I verified my address and they told me to wait a few more days, although it had already been 2 weeks. The 2nd time I called I verified my address (again) and they told me someone forgot to put a stamp on the envelope and it was mailed back to them. So they sent out a new card (another 7-10 business days) about 2 weeks went by and still no card. I called, verified my address (for the 3rd time now) and they told me to wait a few more days. Today is the 4th time I have called behold they have an incorrect address for me EVEN THOUGH I HAVE VERIFIED IT 3 times over the past 2 months. So today they sent me out another card, another 7-10 days, and I am losing faith that I will ever receive it. I asked how I would be refunded my $300 if it doesn’t show up this time and get this they will “mail” me a check. MY ENTIRE ISSUE IS THAT THEY CANT EVEN CANT EVEN MAIL ME A CREDIT CARD. STAY AWAY! STAY FAR AWAY!
Boyd Services: Great Place to do business.....they have my trust.
Emily Sowder: Paid my car loan off in full 2 years early and they won’t stop my payments automatically. Now, I will either end up going my old monthly amount until I get the form by mail to sign and send back or call my real bank and begin their stop payment process, which will cost me a fee of $50. So to keep my money I have to pay or wait forever to get reimbursed for the money they don’t need to take out because my loan balance is zero. I tried to get them to send me this stop payment form via email so I could get this done before the 15th (7 days from now), but they won’t do that for security reasons.Just stop my payments when I don’t owe you anything. Makes logical sense. Thank goodness your not my bank. I will never do business with you again.
Douglas Cuskaden: worst bank ever... don't waste your time here...bad business
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4. PNC Bank - South Bend
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· 13 reviews
110 N Lafayette Blvd, South Bend, IN 46601
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John R: Last time I went the entire atm was broken and they were in the middle of being closed for a week. Something is typically broken when I visit the atm here. Usually the deposit function for cash and checks is broken. Tried to contact pnc through the app and someone replied but i cant check it because the entire app and online service is now unavailable 5 minutes later. Clown stuff.
Nancy Jessie: PNC is amazing and the staff is very kind and helpful!!
Dominique Bradley: Melanee was the best teller I could have ran into while trying to solve a minor issue. She was very professional and friendly. She told me exactly what I needed and how to get the paperwork I needed. She also squeezed in time to explain something to a peer if they ever had another customer had the same issue or request. Great job Melanee! Sorry if I chopped the name. Your company should know that you rock because you did what CORPORATE customer service couldn't do for me. So thank you sooo soooo much!
Mary Kreske: Went in for a simple transaction. They only had 2 tellers, they were taking care of the lobby and the drive thru. Waited for over a half an hour in the lobby, finally one of the people in the office came out and asked how I was being helped. I told him what I needed and he made no attempt to help me. I waited a little while longer and went somewhere else. Why bother asking, if you don't intend to help me, and are just going to stand there staring at me? I was told at another branch, that he should have been more than capable of helping me. That there was no reason for him not to. They have been shutting down branches and cutting staff. There is no reason they shouldn't have another person who can run the drive thru. The drive thru was also packed.
Cathy Kraft: Took care of business, everything was awesome from the security guard to old fashion customer service, prime example of how to take care of the people in your neighborhood, Excellent job to you all 💗💗💗
Richard Kuhlman: I went to close account I had to obtain bank checks because of limit to online transfers. Not a good bank.
Lara Latshaw: As a business owner i LOVE this PNC branch. Venus is always very helpful and so is everyone else. This bank is friendly, convenient and helpful!
Riker Call: Ethan was super helpful in getting my account set up.
David Lewis: No one ever answers phone.
Jude Ash: They are personal, professional, and very helpful. Great service. Venus and Keya are just phenomenal.
Robert Clark: Great service and friendly!
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5. Fifth Third Bank & ATM - South Bend
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· 16 reviews
301 N Main St, South Bend, IN 46601
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Kirk Brown: Ok
Audrey Baker-Robinson: Don't like the one in south bend
Jeffner Haning: Short staffed, longer wait times. 1 person usually works front counter and drive-thru.,, So neither way is faster than the other. This was before pandemic and currently 11/01/2021
Sarah Khan: Always available to help when I have questions, and very friendly. It may be longer wait times but that's because they want to make sure all of your business is handled in one stop. Molly & Milton are the BEST!!!!
Lucas Harmon: Horrible bank. Expect to be treated poorly, and to get screwed over in new and exciting ways.Oh, and the app is always broken.
Tenise Nelson: Opening my account was super easy. Even during this whole Covid 19 situation, my banker was very helpful and patient with me.
Caitlin Ferguson: Aubrianna was exceptional. I had a great experience with her opening my checking and savings account. Everything was explained thoroughly and she made me feel at ease regarding some concerns with fees. I learned a lot about my new accounts and will definitely be coming back in the future if I need more banking services. Great job!
Charles Reed: Will never return here. They treat longtime customers as criminals. The staff is rude as I've ever experienced.
Ty Washluske: Never keep up with appointment times that are actually required to meet with a bank representative....unprofessional
Mariah Manley: 5/3 is the worsssssssst bank. Their app is frequently down, when it is on sundays you can’t get help bc support is closed. They do infact charge you for EVERYTHING! Their lines are really long at the bank inside and outside. They can’t keep employees bc they know their bank is trash. 5/3 is a horrible bank. Do not consider them! I hope they go out of business!!
Chris Rainone: Worst bank experience ever!Faster to deposit the check in the ATMI just wanted to deposit a $213 reimbursement from my employer.They would not let me in the front door because my steal toed boots kept setting off the metal detector. They asked me to go through the drivethrew. It took 15 more minute than it should have because the woman forgot to give me a deposit slip, then had to send over my drivers licenses, and finally had to answer security questions.
Robert Wisnieski: Best bank I ever had too. Always willing to help and don't charge a fee for everything. I love them.
Leona Ridgeway: Best bank I've ever had. Never have a problem. They reimbursement me when I do a withdrawal from a ATM. They catch identity theft for me before I do! And everything is just so easy with their mobile bank app!!
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6. Old National Bank - South Bend
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· 6 reviews
1233 N Eddy St Ste 101, South Bend, IN 46617, United States
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westowitz: Jennifer was very helpful and went out of her way to help us with opening a new account even though I'm pretty sure she was still technically on lunch break for another 20 min.! I only waited for 1 min. when I arrived and that was only because the teller was going above and beyond for her guest. Great service!
Rana Mort: The tellers at this branch were amazing. Very helpful to someone new to the area! Their customer service went above and beyond!
Gayle Carter-Wilson: The correct spelling of the location is: Eddy Street Commons
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7. Lake City Bank - South Bend
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· 4 reviews
101 N Michigan St, South Bend, IN 46601
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R Chest: Super, thanks!!!
NANCY EBRIGHT: Always courtious quick to respond to banking needs great friendly staff
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8. Flagstar Bank - Mishawaka
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· 30 reviews
2926 E Mishawaka Ave, South Bend, IN 46615
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4worldlovers: 
At Flagstar, the success with our customers starts with our people. The expertise and personal dedication of our team are the factors that allow us to excel. That is why we set the highest standards for our staff. Please call us or stop in to our office. We'll appreciate the opportunity to serve you.
At Flagstar, the success with our customers starts with our people. The expertise and personal dedication of our team are the factors that allow us to excel. That is why we set the highest standards for our staff. Please call us or stop in to our office. We'll appreciate the opportunity to serve you.
Corbin Trent: The bank on Mishawaka Ave has to have the absolutely worse service I have ever seen in my entire life. I am standing in line right now as I am writing this review. I have been standing in like for 15 minutes with the same woman behind the desk just looking at me. When I asked if she was going to help me she told me I would have to wait for the other person to come back from the bathroom. When she finally walked out 20 mins later she started helping people in the drive thru line. I asked what was going on she responded she is helping you as I listened to her take care of person after person in the drive thru line. Finally when I spoke up again my check and I' was taken. There is no sense of urgency or customer recognition at all. Just blows my mind that the customer service is so bad here and the people that work here get away with it.
David Battle InformInspire HolisticHealth360 LLC: Bankers were supportive about my concerns. They were patient in getting the accounts started due to my work schedule (3rd shift) and other interruptions.Big reason for choosing Flagstar: it has a branch within a block of my office.
Scott Reed: Great Bank and Knowledgeable staff. Very happy with my banking at Flagstar.
Jays Everyday: Inside clerks are very slow, i am currently writing this review at their front desk waiting on a withdrawal of under 5k that is taking over 20 minutes. Not to mention I called before coming to make sure they had the specific amount. Still alone at the front desk waiting for an employee to come back.
Gregg Schimmel: They are very knowledgeable with what I wanted to do
Barry LaDow: The tellers were very knowledgeable about the products offered, and very efficient in getting my new account set up.
Hoosier Pioneer: EvEryone was nice and helpful. Please stop calling me. You call when I sleep.
Mariela Parker: Everyday is worse. One day I can receive money, another day I can't receive money. I try to transfer money by zelle, and for security, the bank stopped the transaction for only $20!!!!! It is the same If I transfer money to the same person $1 or $200. So if you call customer service on weekend, forget it, you have to wait until Monday to resolve the problem. So you can't move your money freelyI'm going to close my account. I have a lot of headache from all of this. It's enough
andrew wolfe: Always friendly and welcoming tellers, inside and drive thru. Always ask me if there's anything more they can do and thank me for coming into the bank.
Karen Guerrero: Bot anything g like Wells Fargo
Nathan Kim: I’m leaving Flagstar. It is the worst bank ever I have been. They don't even deserve to have a one star.
Alek Cherrone: After all these shenanagins with switching over are done, im leaving this bank.
Scarlett Mclain: I am a previous Wells Fargo customer, and have been happily for several years. Flagstar stepped in and bought the Indiana branches, and have know about this transaction for the better portion of the year. They failed to send out debit cards, checks, and other pertinent account information prior to the exchange. Their websites publicly stated that ATMs would be operable until Friday 11/30 at midnight, which they were not. And Wells Fargo was not made aware of that time frame. Their online banking is still down and is quoted to be down until 12/4, according to the 888 number you can call. The 888 is now just a recording, you cant even access a live person or a menu option. No one can see their account balances, and the banks are all packed in person. This was absolute insanity to botch something this big, right after Thanksgiving, the first weekend of the month and right before Christmas. They lost at least 1 customer, I'm sure there will be more to follow.
DJ Sin_x_Big Dolla Beatz: All I'm gonna say is this Wells Fargo seriously need some professional customers service and people that knows exactly what they are doing in there if you know what I'm saying! Now I have to start traveling across town to deal with people that know what to do instead of going a couple streets over....Iooks like I'm going to have to switch banks.
Joel Florek: I am a longtime business customer of Wells Fargo. I had my 10month old daughter with me and stopped into this branch to open a new business account. I had to use the restroom as I had been driving for a while before getting here. They refused to let me use the restroom that employees have and made me go to a nearby gas station which only had an employee restroom as well. Happy to see the gas station attended had more customer service sense to let me use their restroom....
L K: very professional workers
Sheila Friesner: I have always had a positive experience here and everyone is very friendly and helpful!
John Z.: Best bank ever!!!
Christopher Firestone: I love it
Shawnda Goff: ok
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9. Lake City Bank - South Bend
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· 2 reviews
21113 Cleveland Rd, South Bend, IN 46628
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10. Chase Bank - South Bend
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· 31 reviews
2101 S Bend Ave, South Bend, IN 46637
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11. Flagstar Bank - South Bend
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· 21 reviews
2317 W Western Ave, South Bend, IN 46619
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12. Centier Bank - South Bend
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· 3 reviews
108 N Main St, South Bend, IN 46601
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13. Centier Bank - South Bend
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· 3 reviews
2850 W Cleveland Rd, South Bend, IN 46628
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14. Northwest Bank - South Bend
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· 3 reviews
742 E Ireland Rd, South Bend, IN 46614
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15. Horizon Bank - South Bend
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· 14 reviews
1747 17400, IN-23, South Bend, IN 46635
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