Best Car Leasing Service South Bend Near Me

nathaniel hunt: This review is in regards to Joel at the Mishawaka location. Don’t go to this place. We are buying 2007 Honda Odyssey. It had a intermittent brake noise the day after we bought it so my wife scheduled an appointment. Joel was later rude to my wife because she thought the noise went away and canceled the appointment but had to make another appointment when the noise came back. So I called to address the unprofessional behavior when he got upset and now refuses to fix our van. I understand SOLD AS IS but sold as is and standing by your mechanics work are two separate things. They replaced the brakes before we bought it and put either wrong pads or the wrong rotors or it’s possibly a manufacturer error that should have been noticed. The rear rotors are now warped and the van vibrates when braking due to over sized brake pads overheating the rotors. Also front tires had to be replaced, a new neutral safety switch installed, and now the inner tie rods need replaced. We’ve had it 30 days now having nothing but problems with this vehicle and have already put hundreds of dollars in parts into it. So keep in mind they don’t guarantee their own work so when they mess up servicing the car it’s your problem. Don’t buy a car here because it will most likely have an issue. My wife called back to respond to the managers reply on this review and Joel refused to allow us to warranty the parts out. He claims there is no warranty even though every part store has warranty for brake parts. He also refused to help resolve the issue. I REPEAT DO NOT BUY A CAR HERE!!! Brake failure can cost people their lives. My wife and 3 small children ride around in this car. I’m including some pictures showing that hubs were not cleaned, anti-seize was not used, brakes not properly greased, and they left the old retaining screw broke off in the hub not allowing rotor to seat properly. I was a ASE A5 certified brake technician for years and can tell this is clearly an uncertified mechanic or a negligent one that should not be working on cars.

Payge Fissgus: Mishawaka location review. DONT BUY A CAR HERE!!! Very unprofessional. Bought a 2007 Honda Odyssey. Started having an intermittent brake noise the next day. They just replaced the brakes so I called and made an appointment. The noise went away so I called to cancel the appointment but the noise came back. When I called them Joel was rude and said if I cancel they won't help me because it cost them money for me to cancel. As if it's not going to cost me to drive back and forth 40 minutes for a mistake they made. My husband called to address them being rude so now they refuse to help. Now the rotors are warped I've had to replace 2 tires and the neutral safety switch. I've barely had the vehicle 30 days and it had already cost me hundreds of dollars. Joel still refuses to help even after claiming he would in a reply to my husbands review and also claims they have no warranty on the part from the part store even though every part store has manufacture warranty on brake parts. Attached are pictures of what we found on the front brakes. No anti-seize, not properly greased, retaining screw broke and left from the old rotors, and the hubs were not cleaned. The rear look like oversized pads are on it so it's leaving a lip on the outer edge of the pads. Overheated the rotors and they are now they are warped

Racquel Escobar: Good people I wouldn't say anything to hurt this business Maria is my heart 🙏 She's family oriented and very polite

Angella Hunt: They have been nothing but kind to me I started out with a cash car that did me righteous for a few years and not because the Malibu died cause she didn't I upgraded and since then no problems and always willing to work with me I got low miles Shiney toyota just like I wanted thanks affordable auto roseland

Margaret Brawner: Must check it out ! Wonderful Lady fantastic service !

George Triangle Recovery: Maria is a true superstar, professional, prompt and friendly! Can't wait to do business again.

Prophetess Mae: Cars are over priced, but they don't check your credit. If you have income, they give you a chance. Make sure you get nothing lower than 6000, and test drive it first (take some with you that know cars).

Cynthia Liggins: Love it

Desiree Dunomes: The staff are friendly and great to work with!

Leasa “Leasa” Marie: Unlike one of their competitors, they were very nice, let me pick the car I wanted even though it wasn't the original day I went in. The car is serving me very well, the down payment worked well for me, and the payments fit my budget not the agenda of of the salesperson. Overall very happy with my choice to do business with them!

Tanzli Dangerfield: It’s okay

Nicole Sanders: Bought a truck from here that they "promised" to fix and waited over a month for parts to come in then waited another month for them to get it in to even work on. Needless to say have had a truck I can not even drive but yet stuck paying for each week. Very unprofessional and highly upset.

Lauren Fite: Worst service EVER. Do yourself a favor and drive a couple miles to the Mishawaka or airport site. Those ladies actually CARE about their customers. This site is just trashy along with the lady at the front desk.

Zachary Nihil: Lady at the counter is not helpful. Terrible experience.

Paula Davis: Blessed of Yahweh-Elohim with a very affordable car... HalleluYah!!!

brian young: Nice people, easy process. Some nice cars.

Andy Anderson: Dawn Krieg @ Mishawaka Location Is The Best!! Went In This Morning (08/11/2018) @10:00 a.m. And We Test Drove A Couple Vehicles And Found The Exact Vehicle That My Girl and I Could Both Agree On!!! Buying From Dawn Was Easy, Made Us Comfortable And Made Sure We Were Definitely Happy!!! I Recommend Affordable Auto To Everyone Needing To Buy A Vehicle!!! Thank You Dawn!!!

Tammy Kelley: Very affordable car rentals and easy to deal with. Give them a chance if you want to save money.

Tammy Phillips: Quick and Reliable !!

Kristen Crandall: Always available to answer questions. Polite and professional. The car I’ve had for over a year has had no problems and is in great condition. Extremely affordable.

Chris Lockman: Great service, clean store. Hard to get through by phone.

Tony Ruiz: Great customer service. Convenient location for me. Did not have to drive to an airport.

Tim Morgan: Very quick and easy

Crystal Dunnebacke: Excellent customer service from Jair, the gentleman at the front desk.

Melanie Lyon: I have always had fast and efficient service here. The staff is competent and friendly

Kristi Bugajski: We needed to rent a car during the holiday airline meltdown. After a nightmare of a day trying to make a one way reservation, I found this enterprise. Mitch Warner was a rock star, and saved our vacation. I highly recommend this location because of their excellent customer service.

Salih Yasun: Friendly and professional staff.

Ms Johnson TJ: The lady that works there is rude, The two guy's are very good with customer service and handling problems, But the car's are a whole different problem, The first car looked great clean and fresh but it was a gas problem I put 55 dollars in the first car only had it for three day's that was a no no so I returned it and the employee had me switch to a different vehicle. The vehicle stank so bad I didn't even drive the damn car, My whole weekend for the holiday was crazy but I did like the fact that the employees put a sanitized wipe in the car. If you are getting a car please look, smell and wipe before you leave the parking lot, Will I go back maybe but hopefully I don't need to.

Andrews Cleanup & More: Recommend

Steve Nichols: I received great customer service, as I have in previous visits to this location. In addition, I witnessed the team working with a very difficult customer, who, quite frankly, had their mind set on being unhappy. The team did a great job trying to work through the situation. I will use this location again due to the people there, though it is not the closest rental provider to my home. Thank you to the team!

Pilar Perez Romero: Personal muy agradable, servicio rápido

Julie Stafford: Very poor customer service. Gotten a rental through them failed to tell me that progressive wouldn't pay some of the charges. The rental was supposed to be fully paid for up until October 8th of 2022. Even with having insurance and having a claim through another insurance for them fixing my truck. They refuse to work with you on any type of payment

Jesus Garcilazo: Very poor customer service filthy worthless cars. Very disappointed will not go back. Will not refer anyone there. Will give zero stars but I can’t.

Jennifer Hall: Friendly speedy service. They have good selection of vehicles.

DroneNut Hill: You are a lifesaver🙏🙏 .On the day ND student returned for the move-in weekend, my car decides.to take a dump.so I knew car rentals would be sarce near me, but the South Michigan street location came through.ty ty...

Vertrice Napper: They normally have a great selection of cars to rent from I personally rent from them whenever I need a vehicle I definitely recommend them but make sure you have a 200$ deposit ready if not going through your insurance company

David Kellems: They were FANTASTIC. My car was rear ended the day before, and my insurance company sent me to them for a rental while I waited to get mine back. The staff was friendly and extremely helpful in spite of the fact that I was supposed to go to a different location that, it turned out, had already closed for the day. I explained that I had to have a car to get to work the next day, and they came through for me in a big way, putting me in a 2021 Toyota in immaculate condition. I highly recommend these folks.

Jennifer Nyikos: The reservation and check in process was fast and friendly. The vehicle was clean and well maintained. Enterprise is my go to location for car rentals.

LJ Somontes: Just accompanied the customer

Darcel Birton: Love them

brentv: Nice Nissan Altima had a lot of pep with good gas mileage. Better rental price than competitors.

Ediel Luis Cabrera: Rápido

marcy glon: Easy to check in and go.

Amy Stevens: My rental was buried in snow and did not have a scraper inside to clear window shield. Son found garbage in back of vehicle and used a piece of trash to scrape snow and ice off wind shield.

Cojuan Bradley: The car was a Toyota Rav4. The car had front end damage. We where not informed the service maintenance light kept coming on during the entire trip. Return the car a day early did not get any money taken off. The company knew about the damage and did not inform us. I ordered a Toyota 4 runner on line and got a totally different car and was informed there was none available but there where numerous in the lot.

Tom Roush: I tried 7 times to cancel this rental cause I could not get to south bend due to weather. I got charged $500 and budget won’t fix it. I never picked up this car. I had to rent in Chicago

Kevin Notter: The vehicle was dirty - crumbs, dirt - and smelled of cigarette smoke for two days. I thought that smoking in rental cars was prohibited.

Nicole Labiche: Excellent customer service! Employee from South Bend, IN very kind and patient! Thank you!

J Cole: I will only rent from Buget on the future. The Budget employee at South Bend Airport was exceptionally kind and helpful. She was willing to go above and beyond to help find an alternative solution for me after a competing rental car company disregarded my reservation and did not have a car for me when I arrived (despite an email confirmation with a reservation number, a phone call to verify a car was reserved, and a second email shortly before my arrival stating a car was waiting for me). THANK YOU!

Mark Kafantaris: Agent created a new "fantasy" reservation over the reservation I made online at an uncharge of $80. No contract or other information provided at time of rental in spite of advising the agent that my flight was cancelled on Thursday night and didn't arrive until Friday afternoon. Website advised reservation and price would be honored because I provided my flight information; don't count on that being true. Had to complain in order to secure refund; not the first time this kind of upcharge has occurred with Budget

Panda: Number doesn't work.

Petra Byers: Best experience I've had when renting a car.

Todd Stackhouse: My Wife and I had reserved a Mustang Convertable Top and received a confirmation the day before with a picture of the said Convertable Top Mustang. Arrive at the South Bend Airport only to be told that my reservation was not held. So BUDGET knows how to take a reservation but knows nothing about holding the reservation, which to me is the most important part of the reservation. Suffice to say, we got stuck with a Dirty 2020 Lexus, which we had to take through a car wash and sweep out. Thanks BUDGET for taking care of your Customers !!👎

Tala Gentry: Worst experience ever. Went to get car on Monday Aug 22nd til September 1st. Not even 3days in an the brakes were so bad. It's sounded like rusty metal scraping together. But that's not all that thursday TPMs came on so I put air in all tires. Still didn't help with the TPM. Come Friday the back passenger tire blew out bad. Been trying to call the office or roadside assistance an nothing no answer. I changed the tire myself an had to cut my vacation short & drive on a donut back from Florida SMH very upset. I spent over 1200 on this car not to have problems an that's all I got.

Bridget Laswell: The car had mechanical problems and I had to wait almost 24 hours for replacement. Your road side assistant wanted my Visa card to charge me to tow the car . Your customer service was the worst I’ve ever dealt with in my life. I paid for a day rental and never had a car . No one was working the counter when I went dropped the car off and the people at Avis would not give me credit for the day I had no car. I was there on business. If you like to call me back at.If not I will let my coworker know about my experience. As of right know I will no longer do business with Budget.

LaVon Thomas: The only problem that I had was not knowing the amount of money that I needed available on my credit card. I tried calling before my pickup time, but didnt get an answer. I was frustrated with the extra things i had to before checking out, but i didn't book until the night before. Everyone was so nice that I plan to use them in the future.

Kelly Todd: The reps at the airport desk came through in a pinch and got us the best car and exactly what we needed. Then, they even let us extend it a couple of days when we unexpectedly got to stay for the Billy Joel concert. They were incredibly friendly, efficient, and accommodating! Pick up and drop off were without incident and extremely and quick. We will now be loyal Budget customers!

Jesus G: Worst place to get rentals. If you want unreliable cars this is the place to go. Along with the worst customer service ever. The lady that we working there basically told me to leave the premises and I wasn’t even being rude then turned around and said I was a known solicitor and criminal when I don’t even have a criminal background. And said I was known to get free rentals when I pay for them up front like everyone else has to. Lmao this place is a joke. I had to purchase a rental from a different rental company. While still paying for their rental. Just refund me my money back for my months rental or I’ll be suing you pretty soon about now. Stop making false accusations against me without any evidence to support it.

Ophelia Camina: Avoid renting from Budget at the South Bend location. Not only is the staff rude, they offered only dirty cars with less than full gas tank and didn't offer to compensate for either deficiency.

Tiffani Howard: This budget location has the absolute worst customer service I've ever witnessed at any establishment. The lady was watching a show on her phone the whole time. We had some issues with renting a car that wasn't her fault but she did not offer any type of alternative option or try to help me at all. She just watched her show. So I had to wrack my brain to figure out the issue myself. Finally got everything figured out and paid for the rental. The other lady had a child there with her. Her and the child went to get the car and the child rode in the passenger seat. It was very bizarre. Throughout the whole experience they never explained anything to me. Luckily I've rented before and knew how it worked with the gas and mileage. When I returned the car they didn't even speak to me. She gave me a piece of paper and didn't say anything. I had to ask if we were finished or not. They were both very irritated doing their job. Do not go to this location!!!

Tyshaun Marshall: Great customer service. Fast and efficient service. cars are detailed well I come in and get in and out every time love the conversation with workers keep up the good work

LaShawn Logan: Fast pace, good service,and really friendly,and helpful people

Ida Williams: Not a very good experience. Rental car heavily smelled of marijuana and seats were badly stained. Budget should never rent a vehicle in this condition.

Sherry Hodges: Staff was ok, nothing to brag about but nothing to get real upset over. There were what appeared to be a couple teens in the back room of the office. The car had a couple burn marks on the seat, car smells of pot and had 2 previous renter contracts as well as 5 packs of thc infused gummies in it so i know the cleaners didn't do much. Seat back wouldn't move and maintenance required light was on. There was a sign and note on the web page advertising after hours drop off but when i called to extend my rental they said no after hours drop and they closed at 1pm

Aqueba Jimerson: Great place to rent from… Cars are always clean and Staff is always Friendly… I’m looking forward to my next rental!!!

Ladell Allen: Great place to rent your next car! Ebony is awesome! She is very friendly, knowledgeable, and hard worker. She will do her best to accommodate your needs when renting a car. I highly recommend that you rent your next car from here!

LaVon Thomas: Fast and friendly service.

Jesse Roach: There was only one staff but they were fantastic! Got me out in 5 minutes but without feeling rushed

Eric Johnson: I can't imagine a worst rental experience than what our family experienced at this Budget location. Go elsewhere.Our family chooses Budget for their convenience, customer service and honesty. Price is always a concern, but we choose Budget over their competitors for the things that are important to us.NONE of these elements were evident with this rental experience originating at the South Bend 23134 Lincoln Way West location. Our poor experience was further compounded when we received a letter THREE months after our rental notifying our family of a charge for damage that was identified to a mirror.We scheduled our pickup at 8am that morning and when we arrived on time, we found the doors locked. There was no one present in the rental office and the first person to greet us at 8:25am was the teenage child of the office staff opening the store. The staff’s unprofessionalism was readily observed as she was wearing a tank top and bra and made her feelings known to anyone who would listen how tired the was and did not want to be there. It was about five minutes before we realized that this person was staff. It appeared that she had two of her children assisting with the rental process.After an unhurried processing in the office, we followed our clerk into the lot to inspect the car. I found it highly unusual that we were not allowed access to the inspection document and did not have any assurances that what we were noting was being recorded. We pointed out various body rubs, etc that may be construed as damage, but the identification of such was made extremely difficult due to the condition of the car. It was not washed, vacuumed or windows cleaned at the time of delivery. A customer should be allowed to perform the inspection and note damages on the vehicle they are receiving. It was like a big secret what she was noting on the report until we received it.We finally were able to leave the rental office shortly after 9am, a full hour after our reservation.On our way home, about a 7 minute drive, the car’s oil warning light came on. When I got home, I checked the oil and it was not registering on the dipstick. Upon further inspection, the tires were all under inflated, the washer fluid was empty (which I filled 1 gal from the supply I had at home.) We were uncomfortable taking the vehicle on a scheduled 700 mile drive that day with the condition of that vehicle, so we returned to the rental office.In short, there was practically no effort to resolve our problem. We requested that we receive another vehicle or that our current one be made safe to drive. (oil added, tires inflated, other fluids checked) The onus of resolving the issue was put almost entirely onto our family. The staff member was highly resistant to satisfying our concerns or coming up with solutions. Would not even pick up the phone to call the reservation office at the airport. Customer concern, focus, and service were nowhere to be found. We demanded that the clerk take the initiative to resolve our issue and their response was "ain't nobody gonna tell me what to do, I don't know who this b*#&$ thinks she is talking s*#t to me like that"We finally were able to convince the mechanic to add oil, inflate the tires, and check the vehicle out for leaks and potential issues. Our family were finally able to begin our trip at about 1030am. Two and a half hours after our planned time and reservation.Budget has refuse to acknowledge this poor experience and fraudulent charges as a result of our family's charges of the claimed damages.Find somewhere else to rent your vehicle.

Marla Godette: The staff was well informed and very kind! She was very helpful. The reason for a 3 star is the establishment was filthy and presentation was as if it had not been cleaned in weeks/months. When I dropped the vehicle off a week later it was even worse. The staff was still just as pleasant and definitely knows her job. She needs to be trained on excellence of presentation so she can move up. She’s great!

MeChelle Brooke: Ebony and her sister were wonderful! It was my first time renting and they made it such an easy process. If I need to rent again, I will definitely be going here. Thank you again!

Gregory Gill: My only issue with budget is I’ve been getting representatives who have been misrepresenting the the company by giving me wrong information or different information when it comes to fast break points profile earning rewards I’ve been told several different stories and I’m confused as a customer

Sheere Fervida: Great prices, fabulous owner whom is extremely friendly going above and beyond.

Tawana Battle: No drop box an don't use the Dropbox at the airport

Artur Silva: Disgusting. Does corporate know you’re raising kids in this office? There were piles of trash on the floor and staff incapable resolving any of the many issues with this rental. I had to walk out and not rent because of their incompetence and absolute disdain of costumers. No thanks.

Andrew Patterson: Nice people

lUIs espinoza: Would like to share a great experience while renting a car in South Bend, In.Thanks Ebony for making day eventful with the great service you provided and exchanging the car because of mechanical defects. You helped me through the process, Budget should be proud to have you.RegardsLuis

vickie hernandez: Ebony was great to work with. Quick in and out. Thank you

adolfo ocampo: Very polite n profesional on renting and receiving the rental. Easy n fast no problemas.recomend it to everyone.

Holli Penn: Shanin Brown was extremely helpful! As first time new car buyers, he was patient and eager to help my fiancee and I through the process of purchasing our 2023 Ford Maverick. Highly recommend!

Hanna Vida: i had bought a truck from this dealership about a year ago, i spent nearly 10 grand on warranties so i wouldn’t have to use my own money to fix it in the long run. well come to find out the service department is a complete nightmare to work with, i was charged with things i didn’t agree too. i specifically said don’t do anything that’s not covered underneath my warranty. i was cussed at for explaining myself and why i felt i was getting taken advantage of. my truck had been having some issues running and the check engine like and gas cap light where on. i told them this i had bought the right gas cap because i got the wrong one when i bought the truck. and i go to pick up my truck with a 500 dollar bill waiting for me and my truck still not running correctly. basically all they did was flushed my heater core because my hear wasn’t working and a oil change, was charged for that without being asked. they replaced my water pump which was covered but still want help me figure out my problem with this truck. don’t waste your time at this location they are all a joke, no one can return my phone calls when i leave messages, they don’t care

Xander: Let me start by saying that I'm very upset this dealer ran my credit without my consent. Sales insisted over and over again I gave them written consent to run my credit and I denied it because I wasn't happy with the deal they were offering. As it turns out they insisted so much I gave them consent because they knew they had illegally pull my credit already. This is so irritating. This is the main reason I write this bad review even though I must say my whole experience with this dealer was bad in general terms. I tried contacting the sales staff about my complaint and they denied it. Once I said I had prove then they ignored me. I was simply seeking answers. So I tried contacting Nick Henckel the General Manager ( who shook my hand that day) by email and he ignored me. Finally I decided to go back to the dealer and asked to speak to a Manager and they had me waiting for at least 35 minutes until I got tired of waiting and I simply left the dealer without ( once again) answers.So I decided to move on to Step 2 of my complaint which is to make public my complaint about this dealer's rather suspicious activity.I've had a previous bad experience with Gurley Leep in the past but it was a different location. Gurley Leep Ford had the car I wanted and if I'm fair this dealer had a good price on it. I thought "well its a different location, surely this time will be different". I was wrong. Sales representative was intense and pushy and when I denied accepting a bad deal ( to me anyway) he even seemed upset about it.Having written this review it is now time to move on to the next step, which I was trying to avoid. I would've been willing to forget about it had they been kind enough to hear me out.Hopefully I'm the only one who's been through this. And I hope this review serves as a warning of what to beware of in the future.

Robert Talton: It is with great disappointment that I write this review of Gurley Leep Ford. My recent experience with this dealership was nothing short of a nightmare. From the moment I stepped onto their lot, I was met with incompetence and substandard work.First and foremost, the salesperson seemed uninterested in my needs as a customer. They were more interested in making a quick sale than ensuring that my problem was solved. They provided little information about the vehicles issue and seemed to have a limited knowledge of the products they were selling.Furthermore, the dealership’s customer service was severely lacking. I had multiple issues with this vehicle I purchased, and it took multiple attempts to get the dealership to address them. When they finally did, the repairs were subpar and required multiple returns to the dealership to fix. Additionally, the staff was unprofessional and rude, making the whole process incredibly frustrating and time-consuming.Overall, I would not recommend Gurley Leep Ford to anyone. Their incompetence and substandard work make for a stressful and unsatisfactory car-buying experience. There are plenty of other reputable dealerships in the area that offer much better service and care about their customers’ needs.

Indi Jackson: Do NOT trust this dealership. These reviews are a few months old so I’ll add a more recent experience.Understandably so, cars are on the rise with cost but this should not be an excuse to sell duds and not provide any reasonable service when it falls apart.I’m just a few months ownership of my “reliable 2014 Chevy Cruze”, I have been back and forth with this dealer regarding problems outside of everyday maintenance. This includes buying a new starter, intake manifold, hoses, key fobes, and the list goes on. Each problem they offer no service help, and instead of announcing their incompetence they give you the run around and look at you as if you’re the problem.I will NEVER be back and you should not trust suck an important decision with trashy people.Pay attention to the comments calling them shady, those are the truths you should trust. I hope you are able to save money and make a better decision than I did. Someone needs to SHUT THEM DOWN.

DeCarlos Avance: David Spencer has great customer service was not only genuine with his comment but very informative as well. He made me feel my needa were being met and did not rush my decision.

Shaun Akins: Amazing place to find your dream car, and willing to do whatever they can to make sure that happens

Susan Daymont: For the first time in my 72 years I've had to buy a vehicle without my husband's and/or son's guidance. To be honest, it was quite scary. Fortunately when I drove through Gurley Leeps lot in South Bend Dave Spencer was the one that cheerfully greeted me. He listened to what I was looking for and knew my budget. It didn't take long before he found the perfect vehicle for me... a Kia Sorento. I absolutely love it. So, when you are ready to buy another vehicle, put your trust in Dave Spencer. He is not only charismatic and quick-witted, he is passionate about his job, very informative, and above all helpful. Thanks Dave.

Jerry Dietzel: Dave Spencer is the man! I hate car shopping and Dave made the experience a whole lot less painful for me. If you're in the market for a new vehicle, see Dave!

feno awad: David Spenser was who helped me & did a great job, he was honest, specific with the information he shared and very timely

Malena Nuñez: thanks for the service, you are the best Ryan Steinke.🙌

Xavier Biggerstaff: Dave Spencer helped make the process for purchasing my mustang GT at Gurley Leep Ford easy. He especially made it feel like he was looking out for my best interest to give me the best deal. Thanks!

Michele Kaczynski: I found three 2017 Ford Fusion locally. Gurley Leep was the closest. I got 11am test drive set up with David Spencer. We talked and took a test drive, had it checked out at nearby service center for evaluation. We had some recalls and battery low voltage. We came back to Gurley Leep to turn in the car because we were going to shop around at the other Ford Fusions. David Spencer said “take the car for the day” Boy, we did just that. Every member of my family drove that car! We went back to Gurley Leep for 6:30pm. Worked some numbers and deals. We bought that car that night and Gurley Leep was ordering a new battery. David Spencer was a great, non-pressure salesman. I would recommend him any day. I will return to David for future car purchases.

Ron Wheatbrook: These guys are thieving snakes! Check over your paperwork very closely for stupid thieving charges! I bought an older 2004 ford van. It had something anti theft where all the parts are marked. Didn’t notice at the sale or signing but there was a $600.00 charge to transfer the anti theft to me. Never asked me if I wanted it. Just stuck it in there and stoled $600.00 from me. Check over your final paperwork. They will screw you over!

Rondell Sims: I highly recommend stopping by if you’re in search of the perfect vehicle for you. Kasey Ham made my car buying experience as pleasant and easy as possible! If you’re looking for the right people to put you in your new ride, look no further. An amazing staff, amazing customer service, and great energy!

Grace Deitsch: Had a great experience shopping for a car here. Dave Spencer was incredibly helpful when it came to talking through my options and helped find the perfect car for me!

scott nipper: Our sales guy, Dave Spencer did an outstanding job. He hunted down the vehicle we wanted and we got a great deal. We couldn't have asked for more.

TheChev69: Dave Spencer was very patient with us and worked very hard to find exactly what we wanted. Even after we changed our minds. He kept in touch with us and never gave up. I’ll send all our friends to work with him

Farron Gross: If you have a problem with anything just communicate calmly with them and they will try to keep you satisfied

Ben Davis: Gurley Leep so such a breeze to work with. Very responsive and gave out their personal cell numbers. Prices were the best around and they proved it showing a 100 mile radius and being fully transparent with their numbers.

AMcLeod timetraveler3: Excellent customer service. Nice vehicle. Easy return.

Jennifer Olivier: Wonderful staff and easy to get your rental. Love they let you pick what you want to drive. The cars are clean.

Douglas M.: Kudos to Alamo Rental. Selina H. was ever so helpful in helping me with a car for in South Bend, In. I needed a rental within a short amount of time due to a family medical emergency. I am happy to say the whole process easy, w/Selina helping my already stressful situation. She was very quick to respond to my questions via email and very helpful over all.

Sunshine Everyday: Very efficient and friendly staff.

Rodney Tolbert: Got free upgrade staff very helpful

Michael Genau: Waited on hold for 12 minutes to be told "Your call could not be completed at this time, please try again later."

Kathi Borsodi: We had reservations with Alamo but not until 8 pm but got in at 6. The two gentlemen told us we have to wait until 8 to pick up the car. I asked if we just couldn’t pay for two extra hours and they said no because they go hour by hour and only clean as many as the reservations they have which is totally ridiculous. Wouldn’t let us pay and we had dinner reservations meeting up with family. That is totally ridiculous as what do they do if someone doesn’t have a reservation. I would give them a -0 for customer service. I don’t think I will ever rent from National/Alamo in South Bend again.

Zayre Sull: They had great service the young lady at the counter was extremely helpful and very nice made it a painless experience and the car that I got was amazing.

Adrienne Lee: Always a good experience at Alamo. Curtis is a good representative for Alamo. He always make sure I'm taken care of.

Rob Aitchison: After renting from this counter for over 3 months (two weeks at a time) I returned the car as usual to catch my Friday afternoon flight. There were 4 people behind the counter. When I checked for my receipt on Monday it said that I still had not returned the car. Called national service (there is no number listed for the counter). They said to give it a couple of days. One week later is says that I returned the car but on the 28th, not the 19th when I rented it. It also showed that I had racked up 2,400 miles. I probably racked up around 500 miles.I spent 2 weeks talking to six different people at National service. They kept telling me that someone from the counter would call me but the local counter never had the decency to call. National finally and begrudging refunded me for the "extra week". If I had to guess someone that works at the counter "borrowed" the car and had a hell of a trip.I have spent close to $4,000 dollars at that counter over the last couple of months. I will be in and out of South Bend for the rest of the year. I will be renting from Avis or Hertz.

Esther Park: We reserved for a car, but when we got to the airport they said all the cars were sold out. They did not even tell us beforehand! Very disappointed :(

Walter Recavarren: Fraud, avoid this place. I rented a car, it had some mechanical issues but nothing that would make it undriveable; the problem was it also had scratches, was told by branch employee that "if paint was not chipped it was fine". He didn't even do a walk around vehicle nor came outside of his desk to do a visual check. I was naive enough not to get something in writing. A few days later after returning the car, I get hit with an $800 bill for damages. Do yourself a favor and avoid them.UPDATE 12/19/20 : After the help and investigation by Customer Care and Damage Recovery Unit Dept for Alamo; they were able to resolve/close the claim. It's a relief the company I have used for so many years is still reliable and professional , even if the branch did not meet my expectations.

Brenda Thorek: Car was dirty on the inside. Crumbs on the passenger and back seats. Booked thru Costco, Conf # C376782695, for $202.83. Credit card charged for $234.80. Plus I never received my receipt via email otherwise this would have been addressed at that time.

Lyeela Mason: If I could give this company a zero I would. Rented a car and they place a $200 deposit on my credit card. The car was damaged. I took a video and went back into the lot before going anywhere. Talked to the employee showed him the damage. He said he had no more cars and that he would note the damage. Brought the car back and they kept my $200 deposit. Now no one can tell me why. They keep saying a damage admin fee. But when I call the damage department they don't have any information and cant tell me why I didnt get my 200 back. Never again. this place is terrible.

Michael Babb: When you find yourself in South Bend, Indiana in need of a car you should book with Alamo. We arrived at the airport at 9:45 p.m. We had reserved a car with Hertz. We called in advance to notify them our flight would arrive late, Hertz reassured us someone would be there to provide us the car. They lied! The only car rental counter open was Alamo. A gentleman named Curtis was working. We explained our situation as he chuckled; he said Hertz always leaves at 4 p.m. even if they know you are coming. Short story made long, he quickly leased us a car and we were on our way within 15 minutes. As you can see, Curtis and Alamo care deeply about their customers -both expected and unexpected- so you should save yourself the hassle and go with the only company that is going to take care of you . . . Alamo!!! My new car rental company! Thank you, Curtis!!!

Brit Brit: Never renting from here again!!! There were roaches in my rental care which delayed my trip due to the fact that we had to wait for the location to open the next morning. Still waiting on a refund two weeks later!!!

Karen Reuther: Rented a Hyundai Santa Fe in April to be picked up in July. Alamo had the best price. When we picked up the car, they didn't have any Santa Fe's, which was disappointing since I placed the order so far in advance. They said they would upgrade me to a 7 passenger vehicle - a Ford Edge - at no extra cost! That was awesome, however, the car I received did not fit 7 people. There were 2 seats in front and a bench seat in back. It worked fine for the 5 of us and our luggage.The staff was very friendly. The return process was a breeze. They were in walking distance from the Grand Rapids Airport. Only airport locations take debit cards, other locations in Michigan are credit card only - not even cash.

Kurt Friedman: Alamo car rental in the South Bend regional airport was awesome. They were open late and able to get me a car quickly. The vehicle was nice, clean and the guy behind the counter was friendly. He tried to harass me when I let him know I had rental insurance on my auto policy. I wish they wouldn't do that. Anyway, the price was very reasonable and I would definitely rent from Alamo again! Thank you Alamo, you made a stressful trip back home a little less stressful.

Sam Carter: Free Upgrade for my Families Funeral Visit to Michigan. Thanks for Nice Big Clean SUV for Snow. Sam

Mark Vino: Great rate on a F150 rental with the 5.0L, so much fun for 2 days.

Nancy Mcintire: Very nice and friendly! Asked for something good in snow and they had it for us. Would recommend!!

John Smith: Great people! Need more inventory!!

Stephanie Wong: I had booked a reservation online with this Enterprise location a few days before I needed to return home for a family emergency. I received a call 30 min before my pick-up time and was told there was no vehicle available. They further stated they only had 2 cars on the lot and that I was 10th on a waitlist. I told them I needed a car urgently and my matter was apparently forwarded to the regional manager and they would get back to me. I never received a call back and was truly left hanging by this company.

Champ1964: This Enterprise was a Starship Enterprise! They have your back here! After calling to reserve a car in route, never getting a confirmation from the company I arrived at enterprise hoping that they had my reservation. Apparently it did not go through but the attendant on staff could not have been more friendly and more helpful and I had a car at the right price within a few minutes and was on my way. A great experience the way you would want it to be anytime.No surprises, no disappointments. Just good business. Thank you so much buddy.

McKinnies Tribe: I rented a vehicle from Edison location, I got up the next morning, went to take my kids to school and the vehicle would not start. Called roadside assistance for Enterprise and they had car towed and ubered me to the 933 location because it was closest to my home.It was 20 degrees out, the Uber dropped me, the door to location was locked with a sign that they would return soon. I called, and someone came and opened door. Was very unapologetic of the issues I was having with rentals….said he didn’t know I was coming….then proceeded to say the only car he had was a Chevy Malibu. By this time I was already an hour late to work and said that was fine.I get in the car and it had not even been cleaned. Smelled of smoke and was filthy. I kept it because I was already late because of the first rental not starting, but man…smelling like smoke is not cool….Enterprise used to be so top notch with customer service. It has completely went downhill. So disappointed.

andres recalde: This rental car place always a problemToday I have my reservation to pick up a car and when I got there the rental place was close having me suspended my trip to take my son back with mom. Very very disappointing plus if you call they don’t answer.

Linda Green: Arnold is very nice, car is nice, very professional!

Andrew Temple: Beats hertz

kimble griffith: Great service.. Super nice people.

Carrie Hall: Customer service was horrible.

Tom Fuller: Enterprise is a good company. This one time, the vehicle was not clean, the store manager was deceptive and I had to call corporate customer service. A review of his performance record is recommended.

Lindsay Marquette: We had to pick up a car instantly since our car was stolen, and Enterprise made that experience easy and stress free. They had Covid safety protocols in place for safety and were still kind, friendly, and helpful.

Shelly Speakman: Upgraded beacause what we wanted was not there.Much bigger vehicle.

Melanie Kaomixay: Arnold was really nice. We rented the car for a week over a holiday weekend. No issues with the car. Super quick and easy!

Greg Lomasney: This is a well run outfit. They had an awesome car ready for my one way rental, got me in and out efficiently, and were nice and patient throughout. Definitely recommend.

Big I Bbq: Once again I had great service from Enterprise. They were very fast and I was able to get on the road quickly. I highly recommend using Enterprise for car rentals.

Nathaniel Hamel (Nate): Fast friendly service

Lawanda Carver: Excellent

Don Burns: Really convenient place to rent all kinds of vehicles except trucks. Knowledgeable workers who really try hard to deliver the very best. Prices are good and location is fairly convenient.

James Kauzlarich: Very nice people!