Best Cummins South Bend Near Me

Outdoor Dave: Knowledgeable friendly staff. Well stocked.

Terrell Davis: Came here for DPF AND DOC cleaning. Staff was very kind and assisting. Service department was very nice and professional with what they are doing. I will return for all my future Cummings needs. Thank you!

A. M.: Julie is the office manager there. I wanted to apply for the office administrator position which would make me under her, but she single handed put a horrible look on the company for me when she started to talk over me while I was being very professional and she followed that by being blatantly rude. I explained how their website for applications was not working and she told me that’s not how I applied for it and I can’t go through the website when she specifically told me to go to said website since I wanted to go through the company itself instead. The over all interactions that lasted about 5 minutes made me not want to work there for one. I would never come here for any service now that I know who I would be speaking with. If she can’t speak to a potential candidate for their position then why would I ever come here as a customer. She didn’t even tell me she was the manger, but in fact told me the manager was out for a few weeks when I asked to speak to the manager. Very unprofessional.

Marv Miller: There customer service is limited, but just amazed at the extremely high cost for engine / generator service (almost $1200.00 with their add ons like "electronic tooling" fee of $50.00 and haz waste disposal fee of $37.50 and shop supplies of $59.84.Really? They already charged for all the oil and filters on separate lines.Just be aware.

Brendan Fisher: Great staff

Venkata Iyer: I want to start with the fact that we appreciated that Devon was able to give us an appointment for the next day for our RV generator which won’t start while most other places we called were busy for at least 1-2 weeks. However, after leaving our RV to the shop for the entire day (& almost $400 later), we got it back with no resolution- basically in the same condition that we brought it in. For a Cummins specialized service center, I expected the techs to be more savvy and be able to get to the root of the problem quicker and resolve it. I basically paid $400 for replacing a $5 spark plug and that was very disappointing.

Colleen Parks: We had diagnosis on our generator in our motorhome and replaced 2 fuse which was 4 dollars . Total cost over 423 dollars including hazmat material. We felt ripped off it shouldn't take a trained mechanic that many hours to figure out what the problem was.

Deb Heen: In for service

Bebe Palmer: Great work for Cummins engines, especially when we have emissions problems.

rick koel: Best onan service center in Northern Indiana

Fredolin “Jojo” Cardino: Taylor accommodated us despite their busy schedule on a Monday. We were passing through I90 west bound and our RV Onan generator won't start and called around northern Indiana for a Cummins shop but everyone is just too busy (2 weeks out) to give us an hour to diagnose our issues. Taylor tried his best to squeeze us in and found way to diag our gen issue and found out that it is as simple as clearing a code and adjusting something. We we're back on the road with a working gen.

Bud P: This would be a good place to have a shop. Out of all their techs only a few top notch engine guys, the rest are morons.However they do have a very good parts department with super helpful employees!

steve nikolich: Technicians don’t follow through with jobs. Spent 2 weeks and No answers and poor communication. Extremely disappointed in the service at this location!

Kyle Whitman: Bad place takes them 12 hours to get to diagnose the truck and needs me to explain to them what happened 3 times before they can work on it and on top of it they never notified me in anyway they always called back to our office and the office would notify me

Shakhbozjon Khamdamov: I’m visiting to truck centers with DEF problems the Ashley helping me so fantastic that truck centre is best in area thank you for your service 👍👍👍

Yaso Ck: Ashley went above and beyond to help me and she take the time to explain things clearly and answer all my questions thoroughly. Ashley is such a friendliness and her positive attitude made me feel happy and satisfied with the service I received.

Mohamed Hassan: I had a situation that I was very unhappy about. I reached out to ASHLEY and she was very helpful throughout my situation. She able to address me some help and keep me updated. Amazing person, thanks Ash!

Tyler Friesner: Ashley was great at keeping me informed on the status of the service on my truck! Had a good attitude! Friendly. Handled the work load professionally in a timely manner!

Nathan Hopkins: Nice repair shop very spaceous plenty of parking modern

Mike Perep: 2nd time here, had a excellent experience here about 2 months ago and decided to bring my truck in for some service again, drove about 200 miles. This time around there was a little miscommunication, I was unhappy with service performed, wish I remembered names but I spoke with the manager, he and his team went completely out of their way to set things right. Honestly went above and beyond, will definitely be back. Highly recommend

hosayn: honest ppl

Kyle Karn: This place is sad. Hardly ever get the right parts the first time. No help over the phone trying to get info. I hope they go under and let a good company take over in my area

Kelly Langan: Was quick and painless very friendly staff

Jeff: Great place to get truck parts.

Victor & Melissa Huston: All the “girls “ always have a nasty attitudes , when you call to check on your truck & upon arrival to pick up ! The orange haired one is the worst ! I pay good money to have stuff repaired here ! Maybe she should find another job !

Bryan Brown: Great service with a friendly staff.

Alissea D: Excellent customer service. This will be the only shop I take my truck for service!! They took really good care of my truck. They didn’t try to get over on me with the labor charge. Kept me informed the entire time I waited for part to be delivered! Thank you for such great work!!

Scott G: Great place with skilled help that can and will assist you in finding the correct parts. Excellent team there.

rick ness: Thanks for great service in parts drjveline repair, getting my old truck back up and able to haul grain,Gene did a great job in repairing 2 shafts and having parts in stock. Thank you !

Rodney Anglemyer: The parts department is awesome. They usually have the parts I'm looking for. If they don't they can order it in. Knowledgeable staff.

Kenny UAH Trucking.: I had a situation that I was very unhappy about, the next day I reached out to MIKE STAHLEY the service manager. Mike was very professional and was able to take care of everything he promised. I’ll definitely be back. If you have any issues there reach out to Mike.

Ken Rosen: Bendix brake class was very informative

Yordan Rashkov: Absolute top-notch hardware backed by the most outstanding customer service. It is obvious that professionalism, patience, and a 'people-first' attitude means everything to this company and its people.

Toxic X: Horrible business

Wood St: Horrible service. No way to get ahold of them for technical support for their products. Spend $1300 on a clutch and get poorly written instructions that say "remove clutch assembly, install assembly", no torques provided for components they tell you to remove. Then they tell you to contact an authorized dealer none of which can answer a phone or call you back.

Robert Chodzinski: Knowledgeable, and product are pretty high quality. Works great on my 88 mustang. Got the kevlar one. Might have been like a stage 2. Wasn't sure how grabby it would be but I can slip it just as much if I want as the stock one. So super smooth cruising, and a lot of grab when I need it. She's healthy!

Mary Bauer: Fast

Thomas Hite: If you need a clutch or anything for one that is the place

Landon Campion: Just went to get a new clutch and get my flywheel resurfaced and the sales man talked me into the whole new kit for a smoking deal. Highly recommended

Jason Stoller: If your clutch is slipping, talk to these guys

Mikail Pinette: We always put SBC clutches in all our high performance builds. Never had a failure.Classic Imports inc.

Amanda Shaffer: Worst clutch ever made and horrible customer service. Don’t waste your time. Buy Valair and save the headache

Kenny Southway: Bought a south bend clutch put it in the truck and 16k miles later it wouldn’t disengage fully causing 1st and 2nd gear to grenade and have no synchros left then to see heat marks on the flywheel. Called many times and no body would return my calls or anything after Landon told me they would cover half the rebuild of the transmission when it came time to pay it they denied everything saying they never spoke to me or anything. Worst customer service and worst people and company to deal with. Losing 1500$ on a clutch and paying 7,000$ to rebuild it is a joke to them. That’s why I bought a valiar clutch and those people are amazing. South bend is not what they hype it to be at all!!

valchakos: To deliver a truckload here :From US-20 take 331 NorthTake a left on McKinley Highway (bus. 20)Take a left on N Main StreetTake a right on Jefferson BlvdThe building will be on your left hand sideTake a left on Benton Str as their delivery entrance will be on that streetPretty quick unload, friendly folks .On Benton Str workers park their cars so it will be a little tight

Brummer CP: Brand new clutch for a ZF6 and the flywheel face is gouged in the box. Thanks South bend.

Kasey Warmbein: Poor customer service, don't stand behind their product or craftsmanship.I had a customer that needed a dual stage clutch rebuilt for a tractor, I took the clutch out of the tractor for my customer, they took it in to get rebuilt. When it was done the customer picked up the clutch and paid for it. I installed the clutch set the free play in the clutch pedal as specified in the manual, and the pto clutch would not release. I rechecked my pedal adjustment and it was correct. Both stages of the clutch would release prior to removing the clutch from the tractor and it getting rebuilt, but there was no adjustment left and the clutch was jumpy.Before I did anything I called talked to Jon and told him what the problem was. First thing he said was I didn't set the pto release. I told him it uses the clutch pedal for both stages for the clutch and the clutch was set correctly, and that I already rechecked it. I also, knowing how the clutch works told him that i believe the finger height or the second stage lifting bolt clearance was not set correctly. (That is supposed to be done by them when THEY REBUILD THE CLUTCH.)Jon said they check those settings twice before they say its done and there's no way that's what the problem is. he said if I brought it in and they found they made a mistake they would make it right. He also gave me the specifications for settings I believed were set wrong. I split the tractor and measured the release fingers where not set even close to even height, and the clearance on the lifting blots for the second stage were not even and were over twice the specification he said they where supposed to be.I never touched any of the adjustments on the clutch and had the customer take it back as it was. The customer brought it back, I looked at the adjustments, it was clear as day that they had changed them. I put the clutch back in and everything worked as it was supposed to.I called Jon back and told him it works as it should now that they set the clutch properly and asked him for labor reimbursement for having to remove the clutch for not being set properly. Jon said there's no way it left there without being right the first time, and that I had tampered with the adjustments, and that they where kind enough to fix what I messed up free of charge.I stated again that I never touched any of the adjustments on their rebuilt clutch because they are supposed to be set when they rebuild it. That the clutch didnt work properly after the first time they had it, but it does after the second, and that they reset it and now it works. He responded with there is no way to prove without a doubt that it was their mistake and that that makes it not a warrantable claim.

Musik Haus: So went with this company because of a few suggestions from forums and a performance shop. Clutch failed in less than 200 miles. Was driving at around 35mph in 3rd gear, heard a pop, and then a clicking type sound. By the time i was getting home I could barely get it into first gear from a stop and it sounded like metal was bouncing around in a tin can. I provided pictures from the removal of the clutch. Sent it back for a warranty check to which they denied my warranty and said the issue was due to a missed shift or "extreme downshift". I've been driving manual cars for my entire driving career(over 15yrs), replaced multiple clutches, tracking events for years, and this is the first time I've ever had this experience with a company. I talked with their "warranty guy" named DAVE who laughed at me(I guess my 1200 dollar loss is funny to him). I was driving the car like a baby while in my break in period so I know I did not mistreat clutch. When i took it back off there was a rivet missing from the pressure plate(explain to me how a miss shift or "extreme downshift" causes a rivet to fail?) Again, I've included pictures for you to judge. Then called the manager after Dave HUNG UP ON ME; who is now piecing together a clutch from "spare parts they have around". So I basically paid ECS Tuning for a new clutch and now am receiving a bum clutch rebuild in the hardest to reach spot of my car that I have now taken apart twice already and can't do anything about it except leave a review or file a lawsuit. I can understand a clutch failure being a one off and wouldnt of held it against them, but to be laughed at on the phone and be told it was my fault without ever having contact me to get my side of the story during the warranty process is above and beyond bad service. Before opening a store I was an insurance claims adjuster and these guys do not understand a claims process. Before that I did industrial Xray so I have a bit of experience with understanding metal failure at least even if not this direct application. If you choose these guys I wish you luck. I've heard good things before this and sorry to say I'll be staying far away from them on my other cars unless they provide me with a NEW clutch. Judge in the pictures for yourself how a miss shift or extreme downshift causes a rivet to fail and the damage you see. In my experience that causes a blown engine with even stock clutches as I have "money-shifted" my E36 M3 before or wouldve caused slipping as it was a BRAND NEW CLUTCH to which there would have been hot spots as I have seen on previously replaced clutches at the end of their cycles. Where are the hot spots from the slipping on my discs? Maybe their expert inspector and in house comedian Dave can point it out for us. I'm holding one of the rivets in my hand along with metal pieces from the damaged clutch and transfer case. 1 star because their manager is atleast trying to remedy the situation even though it should be a new replacement and 0 stars, but overall this was a complete disappointment and failure for my car project in one of the most vital areas that has ruined my excitement about the build entirely and wasted hard earned money that I chose to spend with them. Now I'm just anxious to even drive a car I used to have fun driving as I'll be wondering when the clutch is going to blow up again. I'll probably be replacing for peace of mind once I can save up enough for a new one.

Jimmy Miller: In and out within 15 minutes with a rebuilt clutch great service

David Qualls: Really friendly people and very helpful

David Shattler: The 4 is a mistake. I have had two clutches from South Bend. They were both the ceramic and fiber style. Both of these clutches failed and the fiber portion disintegrated and locked up the clutch. The first one they glued the fiber on and the second was riveted. I would not recommend buying there products. I called to tell them of the problem and they just shined me on. Didn't take me seriously. I don't want anything from them as I won't deal with them again. You should know that they said they had never had that problem before. I read the reviews and there are lots of us complaining about product and customer service. Don't buy their products!!!!

David Waddington: Had an awesome experience with Landon. I had previously ordered a south bend clutch through summit and summit messed up the order. Sent the clutch back to summit and went straight to South bend and told Landon what I was doing he got me the correct kit to my shop in a couple days. Unfortunately the bolts were too long for my conversation. Landon shiped out the correct size next day no charge. Supper pleased unfortunately had to pay shipping but worth every penny.

Keith Harley: Ive used dozens of South Bend clutches in my shop and on my own cars and they are always perform 100%