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J R Fox Jewelers Van Horne Jewelers John M. Marshall's

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1. J R Fox Jewelers - South Bend

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· 39 reviews

1105 E Ireland Rd, South Bend, IN 46614

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J R Fox Jewelers: what do users think?
Dalana McCain: Jr Foxx on Ireland has exceeded our exceptions. My husband went here with his mom to pick out my engagement ring, with little direction from me. Nick (husband) gave them the ideas of what I was looking for, and he said they gave him a very good selection. The consultant also gave Nick some advice on when/where to propose because he was so nervous. She suggested doing it when doing something we normally do together, she told him her husband did it while cooking since they cook together all the time. Nick was so excited, he did it as soon as he got home.I have had 2 small diamonds fall out, and they replaced them and I had my ring back and cleaned within a few days. I wouldn't go ANYWHERE else but here for fine jewelry. So happy with the service and the selection. They also offer easy financing options as well. They answered all our questions, and were honest to make sure we didn't spend out of our means. 10/10
Mary Redmond: Great service, absolutely love my ring 😍
CEO Juan: I'm very happy with their excellent customer service and reasonable prices.
LisaW LisaW: Never again will I use JR Fox Jewelers for anything nor will I allow them to touch any of my jewelry or trust anything they say. I'll save myself the money, frustration and trouble and go to Van Horne Jeweler's which is a great local and family owned business who fixed everything everything JR Fox did and provided honest and awesome customer service.
Tim Cichos: Excellent service.
Katie F: Very friendly & helpful staff
Tina Hanig: Personalized service and custom made jewelry!
Aaron Santa: Awesome experiences here for years!!!!
TG Willis: I purchased a Seiko watch here last year. I recently dropped the watch off to have a pin replaced for the bracelet. I was informed it would take roughly a week. I called after about 6 days to inquire, and I was told that the part would arrive sometime in the following week, but that they were not sure when. I understand that shipping times are odd in the time of COVID, so I waited another week and heard nothing. I stopped in to pick up my watch and was told by a staff member that Seiko had not sent the part, and that it was not under their control. While I completely understand that, a little bit of communication would have gone a long way. I am very disappointed by this experience and will be purchasing/servicing my watches elsewhere.
Jim VanOverberghe: I love JR Fox Jewelers if you want to find something for your loved ones you can't go wrong with this place. Get selection, great services, great people.
Dana Davis: Amazing customer service!
Roxie Lee: HEART WELMIMG
Jeff Selby: Outstanding customer service! Helpful and very knowledgeable, will go there when I get an "upgrade" of my wedding ring
hamilton belcher: Services is always good.
Jeanne Brownell Mullet: I never realized how good of a job they did until I got a ring resized elsewhere. This place does a stellar job and my rings always look the same as before they get resized instead of lumpy and uneven like competitors. They even prorated the price when the size they measured me at didn't fit right with a cut of the ring and I had to get it sized twice. It wasn't their fault really because it was only that specific ring that I was an extra 1/4 size in
Ralph Landrum: They're awesome and extremely helpful and I will always do business with them.
Evan Bonne: Great service, great hours!
Patrick Cottrell: The ONLY JEWELRY Store to Shop at in South Bend IN.
lovely t-rex: Nice employees but shotty work.
Sharon Clark: Polite, efficient, did repairs to watch as requested.
Daniel Curl: Very pleasant and helpful

2. Van Horne Jewelers - Mishawaka

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· 146 reviews

7145 Heritage Square Dr, Granger, IN 46530

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Van Horne Jewelers: what do users think?
Catalina Milbrand: Katie from Van Horne helped me and my fiancé design my dream engagement ring. She was so helpful and kind throughout the whole process, and we couldn’t be happier with how it turned out.
M: Doing business with Van Horne was splendid and Tammy there was very patient with me and my SO as we looked through options. No one there pushed me to expand my budget either and they worked hard to stay within that, and I still managed to walk out with a gorgeous ring at a very fair price. I would happily endorse this business as they're very professional, helpful, and thorough. They provided me with all the necessary paperwork and were diligent in giving me status updates on the ring as it was worked on. And huge shout-out to Tammy for all her patience and helpfulness! I couldn't be happier coming here for my jewelry needs! They even gave me a bottle of wine to celebrate with my SO which was not necessary but a very nice touch that demonstrates their commitment to making their customers happy. Just come here and you won't regret it!
Michael Kinney: ***Katie Brenneman***If you need anything from Van Horne Jewelers, contact Katie!I first purchased an engagement ring and wedding band 10 years ago from VHJ and for our 10th year anniversary needed to purchase the matching anniversary band. I contacted Katie who, after finding that the particular ring line was no longer available, had the ring custom made to match the existing set. All this needed to be done in less than a month and she made that happen. I was completely floored with her and her teams' ability to make this happen!It is becoming more rare to find this level of customer service and I hope to see her again soon.Thanks Katie!
Andrew Long: Doreen was exceptionally helpful and knowledgeable! Showed us exactly what we were asking for and went above and beyond in my opinion to make us feel comfortable in our purchase. I tried other jewelry shops and none came close to the personalized touch and care that Doreen gave us. Van Horne is where we will be going for years to come. Thank you again to Doreen and Van Horne, your care doesn’t go unnoticed.
Gabriel Thomas: Doreen was fantastic during the entire process. She answered all my questions and gave me a great deal on an engagement ring! I highly recommend Van Horne for all your jewelry needs!
Jake Ferguson: Doreen was absolutely amazing helping me pick out an anniversary present for my wife. She went above and beyond to make sure that everything was exactly how I wanted it. For all of your Jewelry needs I would highly recommend Doreen and Van Horne.
Brenda Hill: I cannot say enough about the customer service. Top notch!! Designer Katie was exceptional at creating the ring of my dreams!
Riley Jamieson: Working with Van Horne was truly amazing! I bought my fiancée’s engagement ring here and it is perfect and absolutely beautiful. The entire process was super easy and they were always available. Their customer service is unmatched. Doreen was so helpful to me every step of the way in making sure every detail was exactly how I imagined. So thankful for Doreen and Van Horne.
Dave Wetterlund Jr: Van Horne Jewelers was excellent to work with and excellent in their pricing. My wife and I worked with Doreen, who was also great. She was helpful and responsive, answering questions and even explaining the pricing breakdown in detail. The entire experience with Van Horne was first rate!
Emily Puck: Doreen did an amazing job assisting me with a piece that’s for a family member! The service was prompt and they went above and beyond to ensure I would have it for Christmas! Thank you, Van Horne and Doreen for your help!
Bryan Oliphant: Van Horne Jewelers have the greatest people working for them! A big thank you to Doreen & Michelle whose expertise and recommendations made made my Van Horne experience the merriest of all my Christmas shopping.
Joan horvath: We just purchased my engagement ring. Doreen Ruffles, and Michelle were so helpful. They made our experience fun, instead of stressful. I recommend anyone looking to purchase fine jewelry, but from Van Horne.
Hodge Patel: I have a 17 year old stainless Submariner Rolex that needed to be serviced. The team at Van Horne looked at, called me back, gave me a fair estimate to make the Rolex look like new, and then returned it to me completely refurbished in three business days.I am back to loving my Rolex. Thank you, Van Horne. Definitely money well spent.I plan to take my other Rolex to them for servicing too!
Satyajit Gudimani: I searched locally in Mishawaka as I wanted to get the flexible strap shortened in my new watch! This guy took the watch inside the shop and made me wait over 20 minutes and then came back and told me “your watch is not working, Needs a new battery, and it’ll be $40 to do do it”!! I questioned him that this is a brand new watch. It was working when I bought it, the guy kept on insisting no the technician said “the watch is not working, needs a battery”. Scammers. I will never ever visit visit this store again.
Mary Loriot: Working with Doreen Ruggles sales manager was more than delightful she was initiative Smart knew her business and has a great personality I would highly recommend her if you go into Van Horne jewelers this little woman has it going on and will get you what you want! Thank you so much Doreen, Mrs D. Snyder
Verna McGruder: OMG! THEY TOOK GREAT CARE OF US! Special thanks to the owner, Madison and his wonderful supportive workers Doreen & Robbie! My fiance and I were in a rush to marry. The store was filled with some of the finest jewelry and we worried we couldn't afford what we wanted...But they worked with us on the price and supplied us with several options whereas my fiance was able to purchase the ring I wanted! THANK YOU SO MUCH VAN HORNE JEWELERS. P.S. We were in the store on Friday. Was married (With the ring I love) the following Tuesday!
Michelle Murray: Doreen was so helpful and really great to deal with. Thank you!
Josh Cones: Doreen was exceptional to work with. She’s helped us find an upgraded engagement ring, and it turned out perfect. She was patient and very knowledgeable.
Meghan Maddox: I cannot say enough good things about my experience! I was sent in from another jewelry store to have an appraisal done before sending my wedding & engagement ring in to have it modified. The other jewelry store was going to have to send it out and I was not comfortable doing this before having an appraisal done. I walked into Van Horn just to have the appraisal done but after seeing first that they do all the work in house behind a huge glass window and then meeting Katie who's customer service was superb, I decided to have them give me a quote on price. They not only beat the price, but the work was done in less than half the time! I saved a few thousand dollars and I absolutely love the finished product. Katie was not your average sales person, she went above and beyond to help me come up with the perfect plan at the right price and even texted me to keep me in the loop. I live over an hour away but will continue to make the trip to buy all my jewelry from them in the future!
Lori Thompson: Katie Brenneman did great listening to what we wanted and creating the perfect ring for me
Michael Moore: Doreen at Van Horne Jewelers was wonderful to work with in purchasing a watch as a gift. Easy transaction and delivery of merchandise.Highly recommend this jewelry store

3. John M. Marshall's - South Bend

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· 2 reviews

Key Bank Building, 202 S Michigan St #101, South Bend, IN 46601

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