Best Recreational Vehicle Rental Agency South Bend Near Me

Chris Lockman: Great service, clean store. Hard to get through by phone.

Tony Ruiz: Great customer service. Convenient location for me. Did not have to drive to an airport.

Tim Morgan: Very quick and easy

Crystal Dunnebacke: Excellent customer service from Jair, the gentleman at the front desk.

Melanie Lyon: I have always had fast and efficient service here. The staff is competent and friendly

Kristi Bugajski: We needed to rent a car during the holiday airline meltdown. After a nightmare of a day trying to make a one way reservation, I found this enterprise. Mitch Warner was a rock star, and saved our vacation. I highly recommend this location because of their excellent customer service.

Salih Yasun: Friendly and professional staff.

Ms Johnson TJ: The lady that works there is rude, The two guy's are very good with customer service and handling problems, But the car's are a whole different problem, The first car looked great clean and fresh but it was a gas problem I put 55 dollars in the first car only had it for three day's that was a no no so I returned it and the employee had me switch to a different vehicle. The vehicle stank so bad I didn't even drive the damn car, My whole weekend for the holiday was crazy but I did like the fact that the employees put a sanitized wipe in the car. If you are getting a car please look, smell and wipe before you leave the parking lot, Will I go back maybe but hopefully I don't need to.

Andrews Cleanup & More: Recommend

Steve Nichols: I received great customer service, as I have in previous visits to this location. In addition, I witnessed the team working with a very difficult customer, who, quite frankly, had their mind set on being unhappy. The team did a great job trying to work through the situation. I will use this location again due to the people there, though it is not the closest rental provider to my home. Thank you to the team!

Pilar Perez Romero: Personal muy agradable, servicio rápido

Julie Stafford: Very poor customer service. Gotten a rental through them failed to tell me that progressive wouldn't pay some of the charges. The rental was supposed to be fully paid for up until October 8th of 2022. Even with having insurance and having a claim through another insurance for them fixing my truck. They refuse to work with you on any type of payment

Jesus Garcilazo: Very poor customer service filthy worthless cars. Very disappointed will not go back. Will not refer anyone there. Will give zero stars but I can’t.

Jennifer Hall: Friendly speedy service. They have good selection of vehicles.

DroneNut Hill: You are a lifesaver🙏🙏 .On the day ND student returned for the move-in weekend, my car decides.to take a dump.so I knew car rentals would be sarce near me, but the South Michigan street location came through.ty ty...

Vertrice Napper: They normally have a great selection of cars to rent from I personally rent from them whenever I need a vehicle I definitely recommend them but make sure you have a 200$ deposit ready if not going through your insurance company

David Kellems: They were FANTASTIC. My car was rear ended the day before, and my insurance company sent me to them for a rental while I waited to get mine back. The staff was friendly and extremely helpful in spite of the fact that I was supposed to go to a different location that, it turned out, had already closed for the day. I explained that I had to have a car to get to work the next day, and they came through for me in a big way, putting me in a 2021 Toyota in immaculate condition. I highly recommend these folks.

Jennifer Nyikos: The reservation and check in process was fast and friendly. The vehicle was clean and well maintained. Enterprise is my go to location for car rentals.

LJ Somontes: Just accompanied the customer

Darcel Birton: Love them

Daman Lagunas: Stars at night were big and bright

Heather Fleenor: Love you

Nancy Mcintire: Very nice and friendly! Asked for something good in snow and they had it for us. Would recommend!!

John Smith: Great people! Need more inventory!!

Stephanie Wong: I had booked a reservation online with this Enterprise location a few days before I needed to return home for a family emergency. I received a call 30 min before my pick-up time and was told there was no vehicle available. They further stated they only had 2 cars on the lot and that I was 10th on a waitlist. I told them I needed a car urgently and my matter was apparently forwarded to the regional manager and they would get back to me. I never received a call back and was truly left hanging by this company.

Champ1964: This Enterprise was a Starship Enterprise! They have your back here! After calling to reserve a car in route, never getting a confirmation from the company I arrived at enterprise hoping that they had my reservation. Apparently it did not go through but the attendant on staff could not have been more friendly and more helpful and I had a car at the right price within a few minutes and was on my way. A great experience the way you would want it to be anytime.No surprises, no disappointments. Just good business. Thank you so much buddy.

McKinnies Tribe: I rented a vehicle from Edison location, I got up the next morning, went to take my kids to school and the vehicle would not start. Called roadside assistance for Enterprise and they had car towed and ubered me to the 933 location because it was closest to my home.It was 20 degrees out, the Uber dropped me, the door to location was locked with a sign that they would return soon. I called, and someone came and opened door. Was very unapologetic of the issues I was having with rentals….said he didn’t know I was coming….then proceeded to say the only car he had was a Chevy Malibu. By this time I was already an hour late to work and said that was fine.I get in the car and it had not even been cleaned. Smelled of smoke and was filthy. I kept it because I was already late because of the first rental not starting, but man…smelling like smoke is not cool….Enterprise used to be so top notch with customer service. It has completely went downhill. So disappointed.

andres recalde: This rental car place always a problemToday I have my reservation to pick up a car and when I got there the rental place was close having me suspended my trip to take my son back with mom. Very very disappointing plus if you call they don’t answer.

Linda Green: Arnold is very nice, car is nice, very professional!

Andrew Temple: Beats hertz

kimble griffith: Great service.. Super nice people.

Carrie Hall: Customer service was horrible.

Tom Fuller: Enterprise is a good company. This one time, the vehicle was not clean, the store manager was deceptive and I had to call corporate customer service. A review of his performance record is recommended.

Lindsay Marquette: We had to pick up a car instantly since our car was stolen, and Enterprise made that experience easy and stress free. They had Covid safety protocols in place for safety and were still kind, friendly, and helpful.

Shelly Speakman: Upgraded beacause what we wanted was not there.Much bigger vehicle.

Melanie Kaomixay: Arnold was really nice. We rented the car for a week over a holiday weekend. No issues with the car. Super quick and easy!

Greg Lomasney: This is a well run outfit. They had an awesome car ready for my one way rental, got me in and out efficiently, and were nice and patient throughout. Definitely recommend.

Big I Bbq: Once again I had great service from Enterprise. They were very fast and I was able to get on the road quickly. I highly recommend using Enterprise for car rentals.

Nathaniel Hamel (Nate): Fast friendly service

Lawanda Carver: Excellent

Don Burns: Really convenient place to rent all kinds of vehicles except trucks. Knowledgeable workers who really try hard to deliver the very best. Prices are good and location is fairly convenient.

James Kauzlarich: Very nice people!

JOEL HEMZE: Always a friendly smile to greet you at the counter. Very smooth and quick check in and out process. Highly recommend.

Joannie Campbell: If I could give them a zero star, I would. By far the worst National location! Does not follow their own corporate policies and procedures or honoring reservations.They do not value customer loyalty or corporates whom use their services year round, whom have contract with National and heavily rely on these services, which this location failed to provide.

Phinehas Campbell: Don’t count on this place to hold the 24hr reservation policy. Would not rent me a car even though it was within 24hrs of the time selected. Renting from National year round doesn’t matter to these guys either. Terrible customer service.

Bradley Molnar: Beautiful rentals if theyre in.

Matt: S@!tshow. I went in to renew my contract after 30 days and I was charged 800 for a month the they told me the last 15 days way going to be 900. I had documentation showing that I booked it trough my HR travel site1300 and they said pretty much do you want a car or not have a car.out of town and away from work I had no option . Now I have to deal with my work and the local rental agency. My fellow coworkers didn’t have to go in person to do such and got the rate they originally agreed to.I was told they needed to see the car and rewrite the policy with my signature. They did not look at the car and I did not have to sign a new document.

Corey Louzon: I rent frequently through National as I travel a great deal for business. I prefer to utilize the emerald aisle (Executive Elite member) whenever I fly out to airports that have them. When traveling to more "driveable" markets (Indianapolis, Chicago, etc) for my job, I'm actually glad to utilize the counter service because I get no better service than from the men and women with whom I do business with there. A major thank you to Selena and all the gentlemen at the National Car at SBN for service that is second to none!Update (07/12/22): went back and was promptly waited on by Selena. She provides incredible customer service every time I'm renting at SBN!

Vince Smith: Selina is great. She took great care of me. I definitely recommend working with her

Tim Fann: I was told I could use my debit card for the rental fee but when I got there they said I had to have a major credit card. Not Happy

Tina Weldy: Our rental agent, Selina was fantastic! She was very helpful and accommodating. We look forward to future flights to South Bend and renting from National rental. Thanks Selena!

Dakota Rupe: Ladies here where great and lifesavers especially when hertz who I had a reservation with didn't have me a vehicle.

Beth Wade: The National rental office at the South Bend airport is one of my favorites. The staff is friendly, vehicles are in good working order and clean.

Tommy Morrissey: I always receive 5 star service at this Location. Barry Chandler is courteous and professional. Thanks Barry!!

Jim Smith: Returned a car Tuesday night and was up against the clock to catch a train. Luckily for me, you have Karen. Profecient, quick, friendly, funny,etc. An ideal employee for customer service. Hadn't dealt with her before though I have returned several cars there. Would have DEFINITELY REMEMBERED HER! An asset to your company! Thank you very much Karen!

Carmen Luisa Coya: Karen was the agent that helped us. She greeted us with a warm smile and gave us some excellent tips for the area. I'm in application process for one of the universities in the area for my PhD. My husband was with me on this trip, and it was the first time for him to be in South Bend Indiana. He was shocked to see how kind and courteous that Karen was, but the rest of those that worked at National.We had a little bit of an incident where my husband bookbag was open and he accidentally dropped a very precious article that was given to him when he was deployed. One of his battle buddies gave it to him during the mission. When we arrived in Texas I was able to call back and connect with Karen and let her know that we thought it was left in the car. Luckily we were right! Her quick action and reaction help us secure this valuable and sentimental item of my husband from a a fellow soldier who served alongside of him. We are returning to South Bend next week to explore more the opportunities of my studies and reunite him with a this gift that serves symbol of loyalty and excellence for him. For us now this has a double meaning Karen reminds us of that symbol of loyalty to the customer and excellence as well. We would rent from them again the next time we go back just because if the excellent service!

Tyler Thomas: As an executive elite member I always get annoyed when there is no Emerald Aisle but not here. The staff is always so friendly and awesome to deal with it brightens your day. Wish all locations were like this. Great job guys.

Pat Valerio: Easy check in and check out at South Bend. Smooth as silk! I was upgraded to an aircraft carrier (Ford Expedition with turbo). Smooth ride.

Scott Harris: I waited over 90 minutes for a car to be found! This was after having to negotiate down from a $1140 three day rental charge, OUTRAGIOUS!!!!!After 30 minutes of negotiating the rental cost down to $540 I was asked to wait longer for a vehicle. South Bend Airport.

Ross Helms: My last trip was awesome, the car was great! The only reason I give a 4 star instead of 5 is because I am an emerald member but the last location I went to did not have an emerald isle. There was signage showing cars in the emerald isle, but SBN airport does not honor it. They did go above and beyond once I walked back into the airport and stood in line, just wish I'd have known instead of walking around a bunch of random cars hoping one of the doors would open!

Robert Tooker: Great service at the check in counter.

Jason Sherrett: Just waited an hour for my rental car. They dont know how to staff appropriately for timed reservations. Meanwhile the Avis and Budget customers were served immediately.

Erica Minix: I rented a car from Southbend Airport location. Was so convenient and the gentleman that helped me was wonderful. I wish I had his name. Car I received was clean. 💜

Jedadiah Haines: Thank you for helping us in the time we needed I gusse after losing a job because no truck and not help get us out of sport car in a shown storm lol but I still life and dead thank you and can u shift it to the left and little deeper

Gretchen Moore: Had a great experience this weekend thanks to Kym. I had made a big mistake in my travel plans and Kym went above and beyond to help me straighten things out. I am so grateful for her patience and guidance! She saved the day!!

C Waller: Arrived at South Bend airport and picked up my car. I don't think they check them before giving them to customers. no caps for any of the tire air knobs, all tires were low and rear passenger tire had a nail in it. Had to pull over 3 times on my way to Elkhart to fill it during the night. Not what you want to deal with after a 2.5 hr delay and 12 hrs in airports and planes.When I called to get a replacement the next day, the lady said they had the same car available in Elkhart and they would be waiting for me. Go to the Elkhart branch and, no one knew I was coming, and they only had a sedan instead an SUV.The guy I got the car from told me to email him if there are any issues. I did and got no response.I cannot recommend this company due to their lack of follow through and quality of service/rentals. Do yourself a favor and rent from somewhere else when visiting South Bend Indiana.

Marcy Griffin: This was booked on expedia. We were not told we could not use a debit card (that the local branches accept) until we arrived to pick up the vehicle, causing us to have to put on another's credit card and costing us for an extra driver for the person actually renting and driving the car. We had called the day before to confirm the vehicle, but it was not available when we got the vehicle. The branch told us we could drive around to other branches and try to trade out for the minivan we reserved. Finally found a minivan, it was dirty (used mask & wrappers, and carpet was torn up) but we needed it and were already 3 hours late. One day into trip the van broke down. It took them nearly 4 hours to get a new van around. We use enterprise a lot but this was the worst experience ever.

Heather Ebner: Our rental was ok. We reserved a truck. Which there were none when we arrived. only 1 person at the counter for National to help everyone getting off the flight that reserved a car. Not good Customer service when you wait 45min to get the car. Return was easy because no one is there and you drop it off. Last rental was much better.

Rapid Roadsode: If I could Leave 0 stars I would . Had an auto emergency and had my car towed. I needed to rent a car last minute . Enterprise website showed plenty available so I had the officer on scene take me there. I get there and am told that because I rented the car same day I was sol. I was then told to get on like a find a car . I asked the young woman behind the counter in Alamo garb if she could help me find an actual unspoken for car at a near by location . The 6’2 white , balding , ginger worker in enterprise garb told me no they wouldn’t assist and I had to find me own car . I told him that my experience with enterprise at the moment was unpleasant and maybe he should assist instead of telling me to deal with it myself . His reply was “ I have things to do and I’m going to call the police .” I told him to go ahead and that I’d be writing a review and speaking to corporate . I asked his name and he refused to identify himself which is why I described him. Very disrespectful and unhelpful.He did call the police , hoping for what , I don’t know . When the airport officer arrived I explained to to him the situation and he left me alone to search online for another car .A guy that overheard the conversation pulled me to the side and suggested a couple of neighboring towns I should try that may have available cars. As I write this I am $45 into a $80 cab ride to Elkhart Indiana .Then $50 miles into the ride I get a call from the enterprise in Elkhart ! You guess it! After calling the number and asking if they actually have cars available they tell me that the call center knows nothing and that each branch does what they want . Not only can they not rent me a car but they can help me find a car and I’mOn my own .Never again!Thanks enterprise !

Rick Harfert: Grat place awesome staff only place I will rent a vehicle from

Aleksandra Plisow: Worst customer service, just terrible. Definitely would NOT recommend

Daniel Pasky: Do not rent from this location. They do not properly notate damage to the vehicle before renting it to you. Thus, when you turn in the vehicle, you will be responsible for the damage because it was not properly notated.

Todd Allen: Good business

alex scott: I requested a car seat 3 days before pick out and was told by law they are required to have car seats on hand. When I arrived and picked up the vehicle they told me there are no car seats in the entire airport and I needed to leave my family there alone at 11pm and go buy one. So family travelers maybe pick a different option

ND 4LIFE: Service counter was closed before and after my rental so I picked up at national. Good thing I knew that Alamo, National & Enterprise we’re somewhat the same company. Vehicle had a large rock chi- in it when I received my rental but it was not reported, good thing I took enterprise’s rental insurance. Prepayments for tolls were useless and my money was not returned. I returned my vehicle over 24 hours ago and still have not received my final bill or receipt. Enterprise could definitely do better in this instance. Overall the pick up and drop off was fairly easy to located and use.

BARBARA OLIVER: Lack of customer service skills. No clean cars dark lot to go find your own car. Customer service sucks.

Jessica Englebrecht: Severely disappointed! Set a reservation for 9pm. Show up to pick up and we are told that we have to wait until after the last flight arrives. This last flight doesn't get in until after 11pm. This still doesn't ensure we have a rental! Even though it was already reserved! Absolutely unacceptable! Do not recommend!

Michael Segura: Enterprise Rent-A-Car's Team and car selection at South Bend International Airport were top-notch especially during a hectic commencement weekend for local colleges and universities.

Michael Tan: This Niles MI location has all the best people there. They are helpful respectful, kind, cheerful, and honest!I go to this Niles office as a first preference?

Ellen Winch: Wonderful customer service

Jody flower: No problems and received a brand new car

Champ Scott: I have called at least 5x throughout the day, spending time on hold(up to 13 minutes) and have yet to talk to a person. Customer service is nonexistent, but since they have cornered the market in South Bend, I guess that’s ok.

Braja Swar Rout: Very convenient location. Friendly efficient staff.

SD MONORANZIN: Very good service

Rochelle Leslie: I drove from Plymouth to bremen at 10 am for food give away at park. .It wasWonderful them doing this for people. The weather was cold , and sometimes not goodThank you so much to them as i needed the help right now being unemployed and loosing my apartmentIn etna green last friday. Thank you bremen and food distribution. I appreciate you greatly

Anthony Young: Okay

Evan: Very trashy. They allow child molesters to stay there.. Manager and the people staying there are always drunk. Showers dont drain. Toilets dont flush. Everyone there swaps partners. Extremely disguting place to stay

James Ham: Owner is such a great guy! Everyone around the rooms are great company! 10/10 would stay again!

Christopher Conwell: Aaron the manager is doing a Very Good Job at making this Hotel a Very Comfortable place to stay again. Brendan should be proud of what he has done to the Bremen Inn. Great Job Aaron!

Becky Wade: Terrible service. Waited 20 min for a sandwich

cheryl hochstetler: They rent to drug addicts. The manager is a nice man but doesn't care who he rents to. This place is as bad as the red Rock in Plymouth. Needs to be closed down

Diedra Balsley: Trashy, dirty, bad people living there

Tiffani Howard: This budget location has the absolute worst customer service I've ever witnessed at any establishment. The lady was watching a show on her phone the whole time. We had some issues with renting a car that wasn't her fault but she did not offer any type of alternative option or try to help me at all. She just watched her show. So I had to wrack my brain to figure out the issue myself. Finally got everything figured out and paid for the rental. The other lady had a child there with her. Her and the child went to get the car and the child rode in the passenger seat. It was very bizarre. Throughout the whole experience they never explained anything to me. Luckily I've rented before and knew how it worked with the gas and mileage. When I returned the car they didn't even speak to me. She gave me a piece of paper and didn't say anything. I had to ask if we were finished or not. They were both very irritated doing their job. Do not go to this location!!!

Tyshaun Marshall: Great customer service. Fast and efficient service. cars are detailed well I come in and get in and out every time love the conversation with workers keep up the good work

LaShawn Logan: Fast pace, good service,and really friendly,and helpful people

Ida Williams: Not a very good experience. Rental car heavily smelled of marijuana and seats were badly stained. Budget should never rent a vehicle in this condition.

Sherry Hodges: Staff was ok, nothing to brag about but nothing to get real upset over. There were what appeared to be a couple teens in the back room of the office. The car had a couple burn marks on the seat, car smells of pot and had 2 previous renter contracts as well as 5 packs of thc infused gummies in it so i know the cleaners didn't do much. Seat back wouldn't move and maintenance required light was on. There was a sign and note on the web page advertising after hours drop off but when i called to extend my rental they said no after hours drop and they closed at 1pm

Aqueba Jimerson: Great place to rent from… Cars are always clean and Staff is always Friendly… I’m looking forward to my next rental!!!

Ladell Allen: Great place to rent your next car! Ebony is awesome! She is very friendly, knowledgeable, and hard worker. She will do her best to accommodate your needs when renting a car. I highly recommend that you rent your next car from here!

LaVon Thomas: Fast and friendly service.

Jesse Roach: There was only one staff but they were fantastic! Got me out in 5 minutes but without feeling rushed

Eric Johnson: I can't imagine a worst rental experience than what our family experienced at this Budget location. Go elsewhere.Our family chooses Budget for their convenience, customer service and honesty. Price is always a concern, but we choose Budget over their competitors for the things that are important to us.NONE of these elements were evident with this rental experience originating at the South Bend 23134 Lincoln Way West location. Our poor experience was further compounded when we received a letter THREE months after our rental notifying our family of a charge for damage that was identified to a mirror.We scheduled our pickup at 8am that morning and when we arrived on time, we found the doors locked. There was no one present in the rental office and the first person to greet us at 8:25am was the teenage child of the office staff opening the store. The staff’s unprofessionalism was readily observed as she was wearing a tank top and bra and made her feelings known to anyone who would listen how tired the was and did not want to be there. It was about five minutes before we realized that this person was staff. It appeared that she had two of her children assisting with the rental process.After an unhurried processing in the office, we followed our clerk into the lot to inspect the car. I found it highly unusual that we were not allowed access to the inspection document and did not have any assurances that what we were noting was being recorded. We pointed out various body rubs, etc that may be construed as damage, but the identification of such was made extremely difficult due to the condition of the car. It was not washed, vacuumed or windows cleaned at the time of delivery. A customer should be allowed to perform the inspection and note damages on the vehicle they are receiving. It was like a big secret what she was noting on the report until we received it.We finally were able to leave the rental office shortly after 9am, a full hour after our reservation.On our way home, about a 7 minute drive, the car’s oil warning light came on. When I got home, I checked the oil and it was not registering on the dipstick. Upon further inspection, the tires were all under inflated, the washer fluid was empty (which I filled 1 gal from the supply I had at home.) We were uncomfortable taking the vehicle on a scheduled 700 mile drive that day with the condition of that vehicle, so we returned to the rental office.In short, there was practically no effort to resolve our problem. We requested that we receive another vehicle or that our current one be made safe to drive. (oil added, tires inflated, other fluids checked) The onus of resolving the issue was put almost entirely onto our family. The staff member was highly resistant to satisfying our concerns or coming up with solutions. Would not even pick up the phone to call the reservation office at the airport. Customer concern, focus, and service were nowhere to be found. We demanded that the clerk take the initiative to resolve our issue and their response was "ain't nobody gonna tell me what to do, I don't know who this b*#&$ thinks she is talking s*#t to me like that"We finally were able to convince the mechanic to add oil, inflate the tires, and check the vehicle out for leaks and potential issues. Our family were finally able to begin our trip at about 1030am. Two and a half hours after our planned time and reservation.Budget has refuse to acknowledge this poor experience and fraudulent charges as a result of our family's charges of the claimed damages.Find somewhere else to rent your vehicle.

Marla Godette: The staff was well informed and very kind! She was very helpful. The reason for a 3 star is the establishment was filthy and presentation was as if it had not been cleaned in weeks/months. When I dropped the vehicle off a week later it was even worse. The staff was still just as pleasant and definitely knows her job. She needs to be trained on excellence of presentation so she can move up. She’s great!

MeChelle Brooke: Ebony and her sister were wonderful! It was my first time renting and they made it such an easy process. If I need to rent again, I will definitely be going here. Thank you again!

Gregory Gill: My only issue with budget is I’ve been getting representatives who have been misrepresenting the the company by giving me wrong information or different information when it comes to fast break points profile earning rewards I’ve been told several different stories and I’m confused as a customer

Sheere Fervida: Great prices, fabulous owner whom is extremely friendly going above and beyond.

Tawana Battle: No drop box an don't use the Dropbox at the airport

Artur Silva: Disgusting. Does corporate know you’re raising kids in this office? There were piles of trash on the floor and staff incapable resolving any of the many issues with this rental. I had to walk out and not rent because of their incompetence and absolute disdain of costumers. No thanks.

Andrew Patterson: Nice people

lUIs espinoza: Would like to share a great experience while renting a car in South Bend, In.Thanks Ebony for making day eventful with the great service you provided and exchanging the car because of mechanical defects. You helped me through the process, Budget should be proud to have you.RegardsLuis

vickie hernandez: Ebony was great to work with. Quick in and out. Thank you

adolfo ocampo: Very polite n profesional on renting and receiving the rental. Easy n fast no problemas.recomend it to everyone.