Best Soup Restaurant South Bend Near Me

Jason P: First and last time going here. Ordered a whole buffalo chicken grilled cheese and got half. See the picture. That’s a $10 sandwich. And the chili was not good either. No idea how this place has over four stars.

Joyce Kozlowski: Food: 5/5|Service: 5/5|Atmosphere: 5/5More

Douglas J. Knoll: I ordered delivery from Zoup for lunch for myself and a coworker, today. I usually dine in, but it was a busy day so I didn’t leave the office for lunch. When I received my order, I discovered I was missing an item. Obviously disappointed, I called the Mishawaka Zoup’s phone number to speak to an employee, but I had to settle for leaving a voicemail. After I got off of work after 5pm, I checked my phone and saw that Zoup hadn’t yet returned my call. So after a second call to Zoup that went unanswered , I decided to drive there before going home to see if I could speak with a manager. Enter Isaiah R. I shook his hand, introduced myself, and then explained my issue. He apologized for not returning my call citing an unresolved phone issue on their end which currently keeps them from accessing voice messages. Phone problems notwithstanding, Isaiah then went above and beyond to take care of my issue. His swift and exceptional service is why I’m giving a four star review.

Aashish Rathi: Loved their soup and Mexican corn bowl. Many good option for vegetarians.It’s similar to Panera Bread in many things.

Joshua Coots: Food: 5/5|Service: 4/5|Atmosphere: 4/5More

Neil R: A bit on the high end for price but the food was good. The one I went to sits across the street from Panera. The food and menu remind me a lot of Panera. But that's a good thing since I like Panera.Overall this was an enjoyable experience. I will be going back to try some of their more original soups.

Diane Taylor: Always good service and good soup.

Kenneth Walden: Soup, sandwich and service were all top notch. I e been here multiple times and never had a poor experience. The only thing I could critique was dining area needed recovered, however it wasn't in horrible shape and they were more than happy to come out and clean up a table. Outstanding and do recommend.Food: 5/5|Service: 5/5|Atmosphere: 4/5 …More

Crystal Marie: I had the chicken and lime broth bowl. What I got looked nothing like the photo on the menu board. Mostly broth, with small diced chicken and too much cilantro. Barely warm. For the price, I was not impressed. I was surprised it did not come with bread. I was still hungry when I left.Food: 2/5|Service: 4/5|Atmosphere: 4/5 …More

Kimberly Burson: Soup was thick and not warm enough. Very disappointing 1st time eating there. Pricing is high for portion sizes you receive.Food: 1/5|Service: 2/5|Atmosphere: 2/5 …More

Montanna Briggs: We went into this place the sandwich station was very dirty, Dirty knives everywhere trash everywhere on the back counter they obviously don’t pay attention when we said we wanted two drinks they never gave any cups to us. I also watched someone scratch there butt and continue making food.

Marsha Frank: Food: 5/5|Service: 3/5|Atmosphere: 4/5More

Marteze Butler: Enjoyed everything about itFood: 4/5|Service: 4/5|Atmosphere: 4/5 …More

Dave Thomas: Everything was fresh, hot and tasty. 👍Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Fran Villanueva: Soy venezolano la atención excelente,la comida espectacular solo era el único hispano y me sentí demasiado cómodo en el lugar gracias por su atención

Scott Trost: Ordered a large 16oz. Chicken noodle soup and it was mainly all broth. About 10 noodles and 2 pieces of chicken in it. Ordered 2ea. 8oz. Broccoli soups and they were the consistency of glue and tasted nasty. You would think that when you spend $80+ on food delivery that an establishment would ensure your food is good.

Anna Bailey: Unfortunately, the people working were very impolite and could care less about the customers they were serving. One lady in particular had a poor attitude and we had to wait for our soups to be served while she just stood there taking with her coworkers.

Jonathan Skrabak: The food is very consistent and good at the price point. No complaints.However, this review is purely for the EXCELLENT customer service I received x2. I placed an order through Uber, was missing more than a few items 🤦‍♂️. I decided to call the restaurant, very upset. In calling, I spoke with a gentleman who was more than receptive and apologetic (totally owned it!). He also told me his manager was sending me a gift card (despite already being credited back by Uber). Got the card today!I ordered through Uber again, a couple weeks later. I called the restaurant asking for a specific request, and subsequently spoke with the same guy. I inquired if he remembered me, he said yes. I asked if he had crackers instead of bread. Request completed 💯💯💯.This guy and place more than exemplifies what food service should be! I will definitely order again, only bc of the outstanding service. There are so many options out there for good food, it comes down to details... whomever I spoke to twice is the reason I will continue to come.You sir deserve a raise for handling things so professionally 👏👏👏 and now have a loyal customer for years to come.

Reagan Nichols: The lobster bisque is always such a favorite! Comfy atmosphere and friendly staff, whenever we travel to South Bend we always consider Zoup! as one of the places to stop at.

Nick Hernandez: This place is a true delight. Fresh salads and delicious soups. Looking forward to trying the sandwiches at a future visit.

Kyle Myer: Friendly staff, great service, tasty food A+

Pam Wenino: Food: 5/5|Service: 5/5|Atmosphere: 4/5More

Sunny Williams: Food: 4/5|Service: 4/5|Atmosphere: 4/5Recommended dishes Pad Thai with Shrimp, Japanese Pan Noodles Parking space Plenty of parking Parking options Free parking lotMore

Monique Tillis: Food: 4/5|Service: 5/5|Atmosphere: 4/5More

herp dehurr: Got the spicy Korean noodles. Very boring, the whole dish tasted like a salty beef gravy with no flavor variety. Maybe worthwhile if complex flavors scare you.Food: 1/5|Service: 4/5|Atmosphere: 3/5 …More

Kenneth Walden: Been twice now. Both times the restaurant was exceptionally clean, both times we got stellar service, and both times the food was outstanding and fresh. The second time we went however Stephanie was the star of the show, she had great service etiquette, and was genuinely glad to help. That said I'm sold! Will definitely be back!Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Dennis Daniel: Great placeFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Travis Tharp: Food: 4/5|Service: 5/5|Atmosphere: 3/5Recommended dishes Mac & CheeseMore

Gerard Welling: Good selection of different noodles. Nice change of pace from the usual.Food: 4/5|Service: 4/5|Atmosphere: 4/5 …More

maxwell henry: DeliciousFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Robert Jordan: Very slow service. They some how lost our ticket and when they came to verify our order they didn't even apologize for it. This was after a 30 minute wait. The food is ok but not worth the trouble. Will no longer come to eat at this location. It is obvious that this store is focused more on online orders than in person dinning.

Dutch: My daughter would eat there twice a day every day if she couldFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Annah Mae: If I could give 10 stars I would! I don't know what was better the food, or the customer service!! Everything was absolutely amazing, first time going and I can't wait to go back!

Kris Good: Never disappointedAlways a good fix for fast affordable comfort food craving.Dietary restrictions: Celiac / GLUTEN free

Gary Hepting: Food: 3/5|Service: 4/5|Atmosphere: 3/5More

Momma Lion: Brought a family member from out of state here and the rude girls working here completely embarrassed me. They didnt even let us know when the food was ready and everyone got food poisoning. Until they hire staff who do at least the bare minimum steer clear. The staff must relatives of the owner or something.Food: 1/5|Service: 1/5|Atmosphere: 1/5 …More

Kelley Shepard: Was super excited to go to Noodles and Company today, we all agreed on a place to eat.There was a photo on the door.Very disappointedFood: 5/5|Service: 1/5|Atmosphere: 1/5 …More

Dee john: Worst service ever you go in at 3 o'clock they open at 10 but tell you they don't have enough staff there yet. This has happened multiple times

Jazzy J: First time......Last time .... Ordered the Spaghetti and Meatballs with baguette cheesy bread. Spaghetti had Absolutely No Flavor at all! the Meatballs were Chewy- the Baguette cheesy bread-Cold with unmelted cheese on top! Wisconsin Mac & Cheese also No Flavor at all! Dreadful Meal...Save Your Money!

Big Jake Stud: Always some reason for this place to be closed mid day. Forget about it.Food: 1/5|Service: 1/5|Atmosphere: 1/5 …More

skyla crafp: I was so excited to try this place but ended up so disappointed. There was dust and dirt everywhere. A woman came out from the back and started “sweeping” (pushing dirt around, she didn’t even have a dustpan). Definitely DONT come with children because I heard f-bombs dropped at least 4 times. They were blasting rap music when we walked in and the girl up front was on her phone 90% of the time I saw her.

Jake Renfree: This noodles is terrible. Takes forever to get food. Waited for 25 minutes after ordering food. Then opened it up and the portion was tiny compared to other noodles locations I’ve been to. The previous time I walked in and waited 5 minutes with no one acknowledging me so I walked out to get dinner somewhere else. Not going back.

Shawn Jackson: Lady that I asked for a drink carrier was extremely rude.Service: 1/5 …More

Brian Westfall: Great pregame meal. Food was fast and tastyFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Errol Pal: Closing an hour before they are supposed to messing with my money. Had a huge ubereats delivery from there and they shut the lights off as I walked up to the door. This location is useless, act like yall been somewhere before unreal.

Grzenia Mannion: In September of this year I filled out the survey to express my disappointment in the portion size of my noodles because it had happened a few times before. I got a nice email from the general manager, Alissa Bennett, apologizing & offering a gift card to return. Never received said gift card & no response when I asked for an update a month later. Today I decided to give it a shot...I was about to order online and thought it would be better to order in person. I walked in and saw several people waiting and got in line. Three employees looked very busy making food and that was good to see. But in that time no one ever acknowledged my presence or came to take my order. I saw a co-worker waiting for his meal that he placed online. After I watched an employee take a dish out to a waiting customer at a table and the customer tried to tell the employee that it was still wrong and was ignored...I decided I made the right decision to not order online. Right as I decided to leave, I went up to my co-worker and told him good luck and told him how I've had such bad service lately. He informed me that his order was 20 minutes overdue. Then someone else chimed in that their order had been wrong twice. NEVER GO TO THIS LOCATION! The staff do not care (although they are never rude) and management does not care or follow through. I walked straight to Five Guys for my lunch. I'm going to write a review for Five Guys because they've never disappointed me...expensive but never got my order wrong or took too long.

Jason Swift: I wish I could give this restaurant less stars, because they don't even deserve one. Only go here if you have an hour or more to kill, because that's how long they'll make you wait. I put in an order that said it would be ready at 12:36pm. I arrived around that time, and my order was not ready. While waiting, they served 2-3 people at the order counter. Those folks received their food before I got mine. I had to ask the wait staff 3 times before I received my food. Each time I asked, the server acted like I had never made the request before. She was more interested in chatting with a friend who was in the store visiting. To make matters worse, they marked the order as "ready" 20 minutes before I got my food. Then, once I finally received my food nearly 30 minutes after promised, it was WRONG. They added toppings to my salad that I requested not be on it. They gave me the wrong dressing. Charged me for extra dressing when there was none. Hardly gave any protein, and the flatbread side was crunchy. While I was waiting, another woman in the store expressed her frustration as well, after the waiting staff gave her the wrong order TWICE.The customer service here is abysmal. This is not the first time either where the wait was this long. In fact, it's this long of a wait more times then not. Would not recommend this restaurant to anyone, because it's certainly the worst on Eddy Street.

H. K.: Our family has gone to Noodles and Company for years over in Mishawaka but lately it seems like they're always closed. So we tried the South Bend location for the first time today and it'll absolutely be the last. My son cannot eat dairy so we got the same order we get every time we went to the other location; macaroni noodles with no cheese and some veggies and protein. (We've gotten this order with zero issues for years in Mishawaka.) They brought it out with cheese on it so the employee took it back so they could remake it. About 5 minutes later, I heard someone say "No! You weren't supposed to put cheese on it!" So they made it again and another several minutes later I heard someone else say "wait, this isn't supposed to have cheese on it?" (Mind you the kitchen is 10 feet from where we were sitting so we could hear everything they said.) And if you're keeping count, that's 3 times they've made a simple dish incorrectly. So after several minutes waiting again, everyone else at the table was done eating but my 3 year old son still hadn't received his food. So I waited in line to speak with an employee about getting the order to go since everyone was done. She went back into the kitchen and it was apparent that they still hadn't fixed the order. In fact, several people came into the restaurant and got their orders in the time we were waiting for them to make a dish without cheese. While waiting again, I heard the chef ask confusedly, "so they just want it with noodles, tofu and broccoli??" Like was it THAT difficult?? Either way, I'm definitely not going back if a simple request like no cheese takes several tries and the staff is not even caring enough to get it out in a timely manner. Especially since we spent over $50 on just two adults and two kids.

Benjamin Pykare: Took 20 minutes to get 1 of our 2 meals that we ordered. Showed them our half empty bag and now waiting another 10 minutes to get what we paid for. Avoid unless you want to get ripped off

Margarita Kawakami: Vegetarian options: Tofu is very dry and hard. Customer service was very good.Kid-friendliness: Kids food was great.

Dominique Watson: I was so excited to get some noodles. There was no line but a small wait for the food because it was cooked fresh. I finally got my food. I made it all the way home on the other side of town only to find that my Lo Mein Orange Chicken had ABSOLUTELY NO CHICKEN in it! The lady even threw in free cookies for the wait but i feel like it was a setup because she knew my food was not correct. I am very unhappy and will not be back. The other location in mishawaka was better and they filled up my bowl.

Jack O'Leary: Always a nightmare. Food routinely 25-45 minutes late and never less than 10 minutes late no matter how simple the order or how far in advance it is placed.

Beth Dinwiddie: This place has five star potential and should be buzzing with customers. I have tested this place out several times over the last couple of months and order from here at least twice a week. The food is usually super tasty which makes the rest of the experience pretty disappointing. There was only one issue with food that I will touch on later.All but two of the times I have gotten food here, there is a crazy wait just to order and not because there is a line. It seems to be the practice that whatever orders are in, those orders have to be completed before more orders are taken. This is rather silly because if they take your order and your money, you've gotta hang around. When they don't take an order for minutes, respond to customers, or greet customers, it makes it super easy for people to walk out and go to another place. Once the order is taken, my food is usually out in 11-12 minutes if it's not busy.Weekends are decidedly worse. Sometimes there's a faster response for an order, but you will often get an unexpected one as a customer. One weekend my husband went to pick up an order before closing and was told (along with other customers) they weren't taking orders because they sent their cashier home early. Someone did eventually come out from behind the prep area and take customer orders. Customers are frequently told that machines are down and they're not taking orders unless you ordered online. I have heard a dasher be told that they never made the food because "dashers don't normally show up." The dasher said he always shows up to get his orders and at that point they began making the order. Another night we were told that they are not taking orders because the cook was let go an hour before closing. On these occasions, it can take 30 minutes or longer to get your food even with an online order. The longest wait we had was just under an hour with an online order (due to staff being sent home). Today I was told they weren't taking orders while working on a catering order unless it was an online or Door Dash order. The manager said it would be 15 minutes before I could order in person.The only food issue was when they were adding salad chicken to the food rather than the baked chicken I had ordered. When it was brought to the managers attention, he quickly corrected it and said that shouldn't be happening. It has not happened since. While it is discouraging the number of times I have been told they are not taking orders, the food really does taste great. The fresh ingredients taste fresher than the Mishawaka location.Dietary restrictions: I have lots of dietary restrictions due to certain foods making incredibly sick for days. The main ones I have problems with are dairy and gluten. The Pad Thai is my go-to for a safe option with no alterations (baked chicken is a great addition). Most of the cooks (yes, the cook, not the person at the register) at this location already know that there are no changes to the recipe and to keep utensils separate or use a clean pair. Despite how difficult it is to order food, I have never gotten sick from cross contamination or anything else. That's a big deal to someone with limited options and takes a chance every time they order out.

Sean Healey: NOODLES get them here. Short ones long ones, thin ones and thick ones. All sorts of noodles. Ramen, Spaghetti your choice NOODLES

Olaoluwa Balogun: Sweeeeet

Harley Beaver: First time ever going to noodles and co. Food was good. However, the manager who took my order was probably the most condescending person I've had take my order at any establishment.. ever. Not impressed I feel bad for the two employees working with him because he had an attitude and was not talking nicely to them at all. Probably won't be going back.

Ashanti Tobar: Very rude service over the phone .

Danielle Wales: Noodles and company is usually a go-to for lunch for me but this location was horrible. I was the only one in the restaurant and waited a full five minutes for my order to be taken. When I did get the chance to order, I had to correct the cashier twice. I waited 15 minutes for my food to come out (again I was the only customer when I arrived) and my food was ice cold once I received it. I am very disappointed and will not be returning.

Kate Hawkins: Seriously? This is the pad thai you packed in my to go order? Did you dig it out the trash? This particular location should be closed!

Clay Goldman: I like the Noodles & Company brand. It’s a simple product with a lot of tasty options, so it is not very hard to make it a pleasant experience. With that being said, this location can be very slow. It’s poorly equipped for high volume times due to size and arrangement of the facility.