Best Van Rental Agency South Bend Near Me

Graciela Garcia: Very good attention ,familiar treatment

Anthony Blue: Great service and team members. Hit a deer and when swapping trucks team members helped us.

L Ruff: Very good service received whenever my Semi needs work done. I love this location over West Chicago

Laurie Maynor: This was for work..picked up a semi truck.

Brandon: If you get on the website and fill in your information so you can see the prices and don't rent anything they will continually harass you with phone calls even if you tell them to stop. Just had my third phone call trying to setup a rental in a one week period. Ridiculous.

Damian Mosher: Unfortunately I'm required by my company to fuel here. They have no consideration for drivers and leave people sitting waiting for fuel for extended amounts of time. I've currently been waiting 45 minutes while I watch people in the shop going about their day like I don't exist.Absolutely dred coming here

Kenny Lubinski: Sat there over an hour with a flat tire. When they finally got to it, decided they didnt have correct tire. Typical Penske.

Mario Lopez: Couldn't get fuel on labor day . They were open but no service person to pump fuel . Trucks are still running regardless of the holiday .

Nikki Talton: Awesome

Austin Wagner: Truck wouldn't go past 90mph

Park Hedges: Great service, they got what you need

This Old Man: First off, just let me say WOW! That showroom was incredible. All the latest Penske models on display. Free flutes of glutton free motor oil while you wait in their upscale waiting room. Flat screen tv, pool (billiards for the lay people). And a complimentary key chain. I think it's 24 carrot platted. Very swanky. My only gripe would be that they took longer on repairs than what was quoted, but the free Penske logo bath towels made up for that. I would highly recommend their seafood plate.

RCP Packaging & Consulting LLC: Great company to use they are the finest professionals.

Kev McD: I left Wisconsin early afternoon and was experiencing some abnormal shifting in my freightliner Cascadia. I was heading east toward New England, my home .I called my home base Penske truck center and described the symptoms. They recommended I get it into the nearest Penske service Center to be looked at. The nearest one on my route was South Bend Indiana so I called ahead and talked to Don, a technician. I described the situation to Don and he said he can’t guarantee he can fix it immediately, but he can at least take a look at it and make a determination whether or not I can continue on and make it back home. Don had it diagnosed within minutes but could not fix it at the time. Most likely a corroded wire to a wheel speed sensor at the rear. He said I should be able to make it back so off I went.. their facility was only a couple minutes off the interstate and I was in and out of there within 35 minutes. He told me exactly what I wanted to hear. I give this man and the facility he works at a five star rating because of his expert knowledge and speedy diagnosis of my problem.

Brutally Honest: Communication could be better

Tom Terlecki: Work there

Hartistic Expressions: Thankyou kindly for helping me help you help me help the people in this great nation😊👍🏼☝️

Mike Rice: Connor in the Parkland location was very helpful and informative. Great customer service.

Victoria Peterson: GOT MY TRUCK FIXED THE GUY WAS GREAT HOW EVER THE OTHER MALE STAFF EMPLOYEES WERE VERY RUDE AND DISRESPECTFUL.I WONT BE BACK!

Dr. Timothy W. Curtis Ph.D: Fast and efficient service, truck in top condition.

Reese Stariha: Highly recommended if you're looking for a conversion van or SUV

Gerry Thompson: They installed a scooter lift on my vehicle for the VA and they did all they said they would do and the people I dealt with were fantastic!

Joe Scardino: They are the most helpful service to deal with.

Charles Watterson: If you want world class service and attention to detail, Superior Van and Mobility in South Bend, Indiana is the place to do business. Their manager, Matt Nordin will insure your experience is the best it can be. You just can't go wrong at Superior Van and Mobility.

Eddie Smith: I was asked to give a review earlier today it was not a very flattering one basically because I felt misinformed about the purchase that I made since then Matt My sales person Has called to let me know that he plans to be more informative and he helped me today more than he knows thank you Matt

John Dillon: Second vehicle with Superior. Service has been excellent. Friendly staff.

Rogue Adventures: Excellent place to deal with who care about their customers

Mark Adams: Great people who care about You!

Brad Barnell: Matt was very knowledgeable about his products and service. He was very helpful as we were searching for a vehicle that would meet our specific travel needs.

John Kistler: Great customer service great bunch of people.

Dewey Sturdivant: If you need a wheelchair accessible van, Superior Van is the place. Affordable up to date vans with lifts. Perfect all around.

Karen Vaughn: Always have a van available for our mother to take her anywhere.

Dionisi Skotadis: First visit was excellent as far customer service is concerned. 2nd visit to correct what they should have done the from the get go was not so pleasant. Installed hand control rods right over OBD2 port making it inopperable. Came back to have port moved over. Spent 3 hours round trip and missed day of work just for them to break off tab and have it free spinning. Called back to express my displeasure just for manager Bobby to tell my that's how they fix stuff. Just break off the tab. Wow!! And they consider that good enough. Can't wait for port to fall off just so Bobby and his company can deal with my lawyer

J Mc: In mid June we found ourselves in a bind my moms husband of 30 years passed away and my mother is in a wheelchair. I tried to get help from the facility she is in to get transportation for her so I could get her to the funeral but they were unable to find any. That is when I found the number for Superior Van and Mobility and at first it did not look like they could help us because of an event in Indianapolis, but the staff did not give up and found us a van in Ft Wayne and were able reserve it for us. Thankfully due to their hardwork and customer service they made it possible for my mother to attend her husband's funeral and all us were truly grateful for that. Thanks again for everything and I would recommend your company to any who would needs a handicap accessible van rental all of you are awesome.

JoEllen Biggers: Did good job of installing my chair lift. They went out of there way to get the used lift I wanted from Tennessee to South bend, Indiana.

Pat McGinnis: Explained & totally answered all my questions. Very polite and friendly.

Lynda Weiss: Amanda and her staff in service are great. Diagnosed the problem with my moms wheel chair van and we fixed it ourselves. Works better then it ever did.

Paul Wulff: Superior van was excellent service my vehicle was ready on time and they took the time to explain everything to me.

Linda Casper: Very good service for my husband and his driving needs

Wendy on Wheels: They sell a much-needed product

Nora Bates: I always used U Haul with no problems this time total disaster. Tried to over charge for cleaning services, gas and other stuff. Not up front with fees and and times. I wanted truck from 2-Saturday 5 pm Sunday. This is not professional and I would say take a picture of vehicle before and after which the staff told me I should have done. Highly upset.

MARELLE 574: If u use a truck they will over charge you and will not fix the overcharge do not go to uhaul on the west side of south bend off of falcon street

Ramin Rajaei: Extra charge!

Dan Vabmele: Truck was clean and ready for pickup, drawback is they raise the rate for the weekend

Eliana Fram: Please do your self a favor and do not use this facility.My experience: In April, I rented a storage unit and moved my things in. I came back on August to find out the lock was cut and my unit was open, with all my stuff up for grabs. They told me that there was an error and they were supposed to cut the neighbor unit, not mine. However, they never called me to inform the situation nor put a new lock in. Just left it open for who knows how much time!They are impossible to get a hold on the phone. You have to call central u-haul (long wait times) and get an operator to put you in contact. That's the only way they answer.It's simple: I pay for my stuff to be safely stored and they were not. I would say they are incompetent, but the fact that I wasn't even informed and the unit was left open, just screams careless and malicious.Extra: their storage units' are the worst quality I've ever seen (dirty floors, floppy walls and doors). Maybe i shouldn't have left my things there but I trusted the U-haul brand. Maybe it's not too late for you to put your things in a place that'll give you peace of mind.Bottom line: don't use their facility, they don't care about you, your plans or your belongings.

Rebecca Short: Reserved a unit from them when I got there they said no unit was available and I asked them to call uhaul and she told me she doesn't make phone calls and pretty much my problem. Never go there

Dan M: Zero stars! I reserved a cargo van two months ahead of time for my son’s college move-in date. I got a “confirmation and guarantee” email from U-haul. When I arrived 10 minutes early to pick up the vehicle, I was told that their last vehicle had just been rented out. Despite my guaranteed reservation, her only response was that there was no vehicle until later in the day. She never apologized or explained how this happened. There is absolutely zero sense of responsibility or customer service at this location. I am not sure why anyone should make reservations with U-haul when it means nothing to them. It appears anyone walking in can take the vehicle whether it’s been reserved or not. I was extremely stunned and upset that day. I still am. To top it off, I got a text later that I missed my pick up time and my reservation will be cancelled.

Douglas Rhoads: Manager checked in my van a day late. Over charged me. Never refunded me. Went through head office who him to refund me and he still hasn't.

Daniel Schwandt: Do not rent from UHaul. They apparently are under no obligation to fulfill your reservation for a truck after they’ve taken your money and you’ve bothered to reserve something. They won’t even call a neighboring outlet to make it right for you. Had to make other arrangements on my own. Never again, UHaul!

Art T-ski: Try getting some help here. Not happening.

Phil Stoddard: We had our dolly trailer vandalized while staying at a local hotel on a cross country trip. Craig Lovings, the GM at this location was able to troubleshoot and fix the problem quickly so we could get back on the road. Thanks Craig!

George Dowden III: It would be great if someone would return our dang call. We have been trying to get ahold of someone there for almost a week in regards to our upods arriving and delivering to our house.

Abaddon Lucifer: They offer propane at a very competitive price. And you always get the proper fill which is why I highly recommend them for 100% of your propane needs.Besides installing Trailer Hitches, Balls, and trailer hookups, they also offer rental trucks, vans, box trucks, car hauling trailers, pull behind camper style storage boxes, U-Boxes and self service on site storage rooms.They are currently getting ready to build a new building and further expand their availability to provide amazing services to the public.I definitely recommend this location.

Jeffrey Krafft: Trying to get a hold of a manager. I call, go through the automated routing about storage. And the phone says, wait time is less than 5 minutes, then hangs up. I rented a uhaul 2 months ago, somehow it ordered a storage space for me. I did not want the storage. I canceled it right away, hub cap Annie's called the storage place and canceled the storage. Yesterday I get an overdue bill statement from them. Trying to get it fixed, but when I did talk to someone yesterday, she was rude to me. She said I have to talk to a manager and hung up on me. If I have to walk in there I will not be happy. And maybe be rude to them as well.

Remington Barnes: Came in to get a faulty trailer light cable fixed while in the middle of a cross country road trip, towing a Uhaul trailer. Internet and door says they open at 7, but when I arrived at 7:15 there were two people waiting already and no one had arrived to open the store. Almost an hour later there was still no one there, and no local phone numbers to try either. Disappointing customer service.

Alvin Avance: THIS IS THE MOST GHETTO , RUDE , OBNOXIOUS , WORST CUSTOMER SERVICE I'VE EVER RECIEVED! I mean seriously .. Ive never been treated with such attitude . GO TO THE ONE ON MICHIGAN ST 1733 S Michigan St, South Bend, IN 46613. I PROMISE IM SAVING YOU A HEADACHE .

Clawson Amy: This place is full full crackheads that can't do there job.. zero stars so rude.

Larry Chubb: We made an appointment for a trailer hitch. When we showed up the front office person, Kim, was very helpful and courteous. The manager totally ignored us for 45 minutes, then said he didn't see our appointment, (Kim saw it), then said they didn't have the parts (turns out they did) waited all day, got no help from U-Haul corporate, finally got it done the next day (but not the electrical). At that point we just wanted out so we had to do the electrical ourselves. All throughout this ordeal, Kim was very professional, and was the only one to communicate honestly what was going on. Thank you Kim for your help.

Mike Cseh: Had a 3 day rental reservation for a cargo van- confirmed the reservation the day prior to pick up.Was told at pickup that it was “this store's policy” only to rent cargo vans for 24 hours. So while standing at the counter with the actual 3 day reservation in my hand, I was turned away. This place stinks- rent from someone else.

Willo Radgens: My husband took the day off work to go down there (an hour and a half away) and get a trailer hitch put on. He made a 1pm appointment. They didn’t even see him till 1:30 and then they didn’t have the part they needed to do what he made the appointment for. What a complete waste of time, energy and money. What kind of customer service is that?!?

Joseph Green: Great service, well maintained truck.

Brittany Lopez: 10/10 we made it to Florida with no issues, great travel trailer while we needed it.

Randy “Stone” Jones: Quick, easy and convient. Trailer was in good condition, pulled straight and true

Melinda “Mindy” Thome: Charlie is the Greatest..had what I needed, excellent Customer service, super friendly..this will be my go to destination from now on!

Nick O'Connor: Quick and friendly! Thanks

Leah Ann: Tell people your on Michigan since dubail under complete construction in south bend

Vee Log: Outstanding service by quality staff!!! Rent from them!!!

Amanda Jacob: The office was closed when I went to drop off, but the self drop-off instructions on the website were easy to follow and super convenient.

Alvin Avance: CHARLIE IS THE MOST COMPASSIONATE , SELFLESS PERSON IN CUSTOMER SERVICE. I had a horrible experience at western and decided to come to Michigan street Uhaul facility. GIVE CHARLIE A RAISE! HE'S EXTREAMLY VAULABLE!! THANKS AGAIN FOR MAKING MY MOVING EXPERIENCE FROM HORRIBLE TO AMAZING!

Becky Jordan: Starting mileage was wrong and I had to have it fixed. Then, they lied about the mileage used. Overcharged me by 100+ miles. Doesn't answer the phone. But the only phone they have is some guy named Nick's cell phone and when the mailbox isn't full, which is rare, and you do get to leave a message, no one returns your call. Not even the district manager. SO THIS ISSUE HAS NOT BEEN RESOLVED.This place is an outright SCAM COMPANY. I warn you. DO NOT do business here. I will never use Uhaul again. Moving is expensive enough without being scammed out of more money. Not an honest company at all. Stay clear of this business.

Tim Pruitt: Great service

Joshua Hynes: Miscommunication with our appointment to pick up the truck. Had to find a different location.

Nik Thomas: Simple and easy! Would recommend this location if they have the truck you need!

Tim Cleaver: Do not rent from here!The attendant became easily frustrated with the computer system. There were at least 6 customers waiting in line for their rental. The attendant walked away for about 10 minutes and was complaining about his job as he did so. More customers arrived while he was gone. An altercation happened between two customers while in line and the police showed up to assess the situation. One customer was asked to vacate the premises.It took 57 minutes for me to drive away with the vehicle that I had rented online a few months before. I would not recommend this location. Go to western Ave location in SB. it is worth the drive.

Greta Sigler: DO NOT RENT FROM HERE!Completely incompetent. I experienced no sense of urgency, common decency, respect for Covid RULES, the list could go on.AGAIN, I WARNED YOU, DO NOT RENT FROM HERE.Evidently, they don’t do on-line check in, so don’t waste your time with that. I made that mistake yesterday, showed up at 9am, followed instructions from email/text, only to be told I had to wait to speak to a representative. (Store opened at 10am)So at 10am, I walked up to a little shack type building, only to be snapped at. I was told that I had to wait in line. The line was 6 cars deep and going nowhere quickly. I tried to explain that I was thinking I could be in and out and was having trouble with my on line reservation. The guy working in the shack said their location doesn’t do on-line pick up and that I should get in line and stop holding it up, wasting his time. (Wow. I had to check myself at this point. I wanted to snap)So I wait. Almost an hour. Watching shack man’s co-worker, man who moves the trucks around, continually smoke in and around every truck. Gross!! AND MIND YOU, NO ONE HAS A MASK ON.I get up to the shack’s window and shackman is apologetic about my wait but goes on to blabber about nothing. He said my on-line reservation was denied because the picture of my driver’s license didn’t upload correctly. “Okay, fine” was my reply, just wanting to get a truck and be on way 2 hours late to move.So after a few minutes, I was told that I had an “eElert” which was the ACTUAL reason I wasn’t able to get the truck from the get go. I asked shackman what an eELert was as I don’t speak Uhaul lingo and he told me to call an 800 number, take care of an outstanding balance and pull around and get back in line.Haha. Not happening I told him. I went with plan B and begged family and friends with trucks and muscles to donate a few hours of their time.LONG STORY Short, I called today to clear up any balance UHaul thought I owed them and they said my account was zero. Had no idea why I had a problem.COMPETE WASTE OF TIME AND ENERGY AND BREATHE AND BRAIN POWER.

Arman Kazemi: The person running this shop is very slow. He has trouble with technology and does not know who is doing what. It took me 45 minutes to get a dolly and some furniture pads.

Chaz Rich: Truly terrible. I reserved a 10 foot truck only to find out on Saturday after a 45 minute wait that the owner gave it to another person because their reservation was longer. At least Uhaul guarantees you a truck if you reserve it or they'll give you $50, so I guess that made it a little better.

Rachel Leonard (Rae): Guy was rude then trying saying that i needed to have the truck there when i got it for 2 days

Justin Donoghue: This is the most unorganized and dysfunctional Uhaul operation I have ever visited. The location states they open at 9 AM. Upon arrival there were no employees available and the building was locked. Employees showed up 15 mins late. Once they finally got around to getting to me, it took them forever to get me out the door. I pre-registered and paid for everything before even coming to the facility and I was still there for 1.5 hours... I will never come back to this business.

Pam Devane: They do not answer their phone. No emailed receipts. Bad neighborhood, dumpy place. Confused people working there.Up to no good. Don't go here! You were warned.

Tom Weatherly: Great experience. Large parking lot and everything went as planned

shaquila allen: Rented a truck on 12/31/2022 and had it until 01/01/2022 and they charged me $ 110 for after they said the truck was 49.00 for24 hours and 15 miles he said I went 40 mile which is 25 miles over but its 0.99 a mile which would be 25 or $26 on top of 49.00 plus 26.00 plus 10.00 for a dolly they where rude and never gave me all my money back they said I kept it for a extra day but I only had it for 24 hours

Edward Wargo: Very efficiently run vehicle rental, they get you out the door and into your rental quickly. Very helpful staff, knowledgeable and courteous.

bronson wood: David and Keegan were both great help will definitely use this location again

Tanya Garrison: Worse experience of my life.

David Negron: Excellent customer service and very friendly

wil Freeman: Clean, neat, likely to return for service

H Jude: U-Haul is a great way to to haul stuff around

Reina Elizabeth: Friendly staff, helpful.

Teerry Weber: Ok a little price

GeorgeOssery52 Brownsfan: They fill your needs if you need a truck.

RCP Packaging & Consulting LLC: Great place

Stephen Erdel: Rented a truck online the night before. Had no problems during pick up or return. Very smooth process.

Lisa Borsch: I called to get some information and the manager Dave was extremely rude and hung up on me! Told me to use another U haul! I have never been treated like this ever in my life!

napoleon jennings jr.: Great business

nathaniel hunt: This review is in regards to Joel at the Mishawaka location. Don’t go to this place. We are buying 2007 Honda Odyssey. It had a intermittent brake noise the day after we bought it so my wife scheduled an appointment. Joel was later rude to my wife because she thought the noise went away and canceled the appointment but had to make another appointment when the noise came back. So I called to address the unprofessional behavior when he got upset and now refuses to fix our van. I understand SOLD AS IS but sold as is and standing by your mechanics work are two separate things. They replaced the brakes before we bought it and put either wrong pads or the wrong rotors or it’s possibly a manufacturer error that should have been noticed. The rear rotors are now warped and the van vibrates when braking due to over sized brake pads overheating the rotors. Also front tires had to be replaced, a new neutral safety switch installed, and now the inner tie rods need replaced. We’ve had it 30 days now having nothing but problems with this vehicle and have already put hundreds of dollars in parts into it. So keep in mind they don’t guarantee their own work so when they mess up servicing the car it’s your problem. Don’t buy a car here because it will most likely have an issue. My wife called back to respond to the managers reply on this review and Joel refused to allow us to warranty the parts out. He claims there is no warranty even though every part store has warranty for brake parts. He also refused to help resolve the issue. I REPEAT DO NOT BUY A CAR HERE!!! Brake failure can cost people their lives. My wife and 3 small children ride around in this car. I’m including some pictures showing that hubs were not cleaned, anti-seize was not used, brakes not properly greased, and they left the old retaining screw broke off in the hub not allowing rotor to seat properly. I was a ASE A5 certified brake technician for years and can tell this is clearly an uncertified mechanic or a negligent one that should not be working on cars.

Payge Fissgus: Mishawaka location review. DONT BUY A CAR HERE!!! Very unprofessional. Bought a 2007 Honda Odyssey. Started having an intermittent brake noise the next day. They just replaced the brakes so I called and made an appointment. The noise went away so I called to cancel the appointment but the noise came back. When I called them Joel was rude and said if I cancel they won't help me because it cost them money for me to cancel. As if it's not going to cost me to drive back and forth 40 minutes for a mistake they made. My husband called to address them being rude so now they refuse to help. Now the rotors are warped I've had to replace 2 tires and the neutral safety switch. I've barely had the vehicle 30 days and it had already cost me hundreds of dollars. Joel still refuses to help even after claiming he would in a reply to my husbands review and also claims they have no warranty on the part from the part store even though every part store has manufacture warranty on brake parts. Attached are pictures of what we found on the front brakes. No anti-seize, not properly greased, retaining screw broke and left from the old rotors, and the hubs were not cleaned. The rear look like oversized pads are on it so it's leaving a lip on the outer edge of the pads. Overheated the rotors and they are now they are warped

Racquel Escobar: Good people I wouldn't say anything to hurt this business Maria is my heart 🙏 She's family oriented and very polite

Angella Hunt: They have been nothing but kind to me I started out with a cash car that did me righteous for a few years and not because the Malibu died cause she didn't I upgraded and since then no problems and always willing to work with me I got low miles Shiney toyota just like I wanted thanks affordable auto roseland

Margaret Brawner: Must check it out ! Wonderful Lady fantastic service !

George Triangle Recovery: Maria is a true superstar, professional, prompt and friendly! Can't wait to do business again.

Prophetess Mae: Cars are over priced, but they don't check your credit. If you have income, they give you a chance. Make sure you get nothing lower than 6000, and test drive it first (take some with you that know cars).

Cynthia Liggins: Love it

Desiree Dunomes: The staff are friendly and great to work with!

Leasa “Leasa” Marie: Unlike one of their competitors, they were very nice, let me pick the car I wanted even though it wasn't the original day I went in. The car is serving me very well, the down payment worked well for me, and the payments fit my budget not the agenda of of the salesperson. Overall very happy with my choice to do business with them!

Tanzli Dangerfield: It’s okay

Nicole Sanders: Bought a truck from here that they "promised" to fix and waited over a month for parts to come in then waited another month for them to get it in to even work on. Needless to say have had a truck I can not even drive but yet stuck paying for each week. Very unprofessional and highly upset.

Lauren Fite: Worst service EVER. Do yourself a favor and drive a couple miles to the Mishawaka or airport site. Those ladies actually CARE about their customers. This site is just trashy along with the lady at the front desk.

Zachary Nihil: Lady at the counter is not helpful. Terrible experience.

Paula Davis: Blessed of Yahweh-Elohim with a very affordable car... HalleluYah!!!

brian young: Nice people, easy process. Some nice cars.

Andy Anderson: Dawn Krieg @ Mishawaka Location Is The Best!! Went In This Morning (08/11/2018) @10:00 a.m. And We Test Drove A Couple Vehicles And Found The Exact Vehicle That My Girl and I Could Both Agree On!!! Buying From Dawn Was Easy, Made Us Comfortable And Made Sure We Were Definitely Happy!!! I Recommend Affordable Auto To Everyone Needing To Buy A Vehicle!!! Thank You Dawn!!!

Tammy Kelley: Very affordable car rentals and easy to deal with. Give them a chance if you want to save money.

Tammy Phillips: Quick and Reliable !!

Kristen Crandall: Always available to answer questions. Polite and professional. The car I’ve had for over a year has had no problems and is in great condition. Extremely affordable.