Best Cvs Fort Wayne Near Me

Ronda Shepersky: Kudos to Jason, pharmaceutical customer service rep who exhibited exceptional customer service skills and went above and beyond his job duties and responsibilities when he patiently assisted me in transferring my prescriptions that I had forgotten when I was on my way to Midland, Michigan. I normally get my prescription at the CVS in Indpls, and this medication keeps my heart ticking, it's a medication I can't skip. For some reason, I disappeared in the CVS system and he worked diligently and patiently while I was on a different call to the Indpls CVS while they searched their records for my prescription that I usually get there. Kudos to Jason who was patient and assisted me in getting my script! Awesome employee CVS!!!

Kenton Ganger: Just went there to pick up a prescription

Laura Daugherty: There is ZERO customer service at this pharmacy and ZERO care for their patients.

Kalesia Neuhaus: I had the worst phone experience with the pharmacist! She was incredibly rude and wouldn’t let me even finish my sentence. I called to find out if one of my patients was able to fill his prescription because I had received a notification that there was a problem. The women shouted “name and DOB” at me before I even finished telling her who I was. When I have the information that she wanted, she, again shouted, “it is completed”. I tried to ask if that meant that the patient was able to pick up the prescription but she kept shouting at me, again before I finished my sentence that “it is complete”. I told her that she didn’t need to be rude but I just want to make sure my patient was taken care of. She hung up on me before I finished my sentence! I called back to talk to the manager and got her again on the phone. She told me she was the manager! Then I asked if she was the women I spoke with and, again she Interrupted me saying “can I help you” . I again tried to talk and she said again “can I help you”. After repeating herself about 4 times, talking over me, she hung up on me! I have never had such a bad experience calling a pharmacy! I will not send my patients to that pharmacy if I can help it!

Kacey George: Extremely rude pharmacy staff. And very bad at time estimates. Called beforehand to see when the prescriptions would be ready, went there at the time they said and then had to wait AN HOUR to get it filled. Ridiculous.

Diana Weber: Amazing people who work here. They put up with so many problematic people. Always doing the best they can with the most difficult people I've ever seen at a pharmacy. Thank you CVS for your kind patience. With everyone you deal with. Keep up the good work and please don't give up . U

Hannah Risser: HORRIBLE pharmacist customer service.

Shelby Aurich: Pharmacy here is a joke. Staff is extremely hostile and unhelpful. You think after dozens of 1 star reviews somebody would look into it. Avoid this place.

Matthew Martinez: The location at East State and beacon st is always a great store. Kassi the staff member is always a very nice staff. The store is always clean and in order and they always have stock. Definitely give this CVS a 10/10.

Rosa Villavicencio: Pharmacists are not friendly at all bad attitude if they have no character don't be in that job thanks to the clients they have work the company loses because people don't come back to buy there.

Natalie: I called to get a price of an OTC med and spoke with the pharmacist. She stated approx it would be $14 but when I got there to pick it up it was a lot more. When the person at the counter told her about it, she said “sorry it’s in the wrong spot that’s the best I could see from over here” she couldn’t walk 10 feet to check a specific price tag and was very rude about it. The gentleman who rung me up was super nice though and apologized a few times. Thank you Aidan! I’m sorry your pharmacist is very rude! I can’t imagine how it is to work with her.

SushiRBLX: Extremely hate the manager. She’s extremely rude to customers. Would not recommend going to this CVS at all.

Oksuzhi: Super negative. The manager is always rude and racist. Don’t like her at all. This CVS has done super downhill. Let the cops go out with the items unpaid and was extremely rude to customers. Don’t like this CVS at all.

haley squires: I love this cvs very nice and helpful

whitney mcpherson: Waited in line for 20min got home and my daughters antibiotic wasn't even mixed. Tried to call and no one answered so I hung up and mixed it myself. Shouldn't have to do the pharmacies job.

C Honey: WARNING!!!! NO STAR'S..NO STAR'S!!!For 2802 State and Beacon St.Have them open medicine and show pills before you pay or touch them. NEW FEMALE PHARMACIST filled wrong medicine!!!My Mom almost died had an allegric reactionThey treated her rude when she called to let them know they made a mistake.The Female Pharmacist ( Brittany ) lied to my Mom told her it was the same thing, she didn't care to look up my Moms WARNING on her account which told them the danger of changing meds and she hung up on my Mom.Please if the pills don't look the same ,if they have changed don't take them, call and talk to a different pharmacy, you might just save your life!

Savannah Walker: Pharmacy staff is always very friendly and helpful!

Brent Swygart: As always smoo8

A J: TERRIBLE! MY GIRL HAS A HERNIATED BLADDER AND TOLD THEM THIS AND THEY REFUSED TO LET HER USE THE BATHROOM!!! AND COPS JUST CHILLING STRAPPED INSIDE! PATHETIC! MAY GOD GIVE YOU THE KINDNESS YOU'VE SHOWN

Michaela Miller: 24 hours

Gary McAuley: Calvin D. Is a great pharmacist. Very friendly, knowledgeable,and helpful.

Kendra Ruble: Very kind pharmacy intern..I believe his name was calvin..he was very polite on the phone and had my husband's prescription filled quickly..great customer service from this guy very much appreciated!

Sean Legros: This pharmacy is amazing. A lot of patients and circumstances are rough, but the team keeps going on and getting the job done, getting the area their meds the best they can.

Nathan S: Someone had recently accidentally driven their car through the front door and CVS put in a temporary door that looked trashy.The pictures we ordered were very blue and we threw some away. The prices on gum was not worth it. I dislike signs that say $1 for 1, must buy 3. For real??? No grocery store does that.

Tab Jackson: I always use my local CVS on Anthony blvd, they are so friendly and store is always clean.

Nur Aisha: I was so mad today with what happen today. The lady at CVS was very rude first of all. I give her the ID for name so I can pick up my medication and she said there is no medication to pick up under this name when I clearly give them the doctor note at morning with prescribe medication at drive thru and they said come back after an hour to pick up, so when I went there again, there was different lady at drive thru she was pointing finger to and showing me where did I exactly give the doctor note when I clearly told her I came at drive thru and give the doctor note. It was so rude of her to point finger and saying it so loud like I don’t speak English. When she found the medication she was saying nonsense like the name on insurance was spell different than doctor note when I showed her it’s spell the same she still didn’t believe me and keep saying nonsense in rude tone. Than when she was given back the ID she scream to me with a laugh like it’s normal. I hope they take action and show respect to costumer next time

Ashley Kay: Do not go to this CVS if you want anything done right please believe me and take the time to drive across town for people that will speak to you with respect instead of this place. I have pneumonia and was in the hospital for days all I wanted was my anabiotic and Kelly in the pharmacy was so disgusting and so rude! I will never go here again.

Helli Talkingtou Ä 'wall: No public restroom which I understand, but I have a small child. Exceptions can be made for every rule. Plus no public trash cans outside. The lady working there was sweet. But not a lot of products to choose from compared to other CVS I shop at.

David Grear: Good place to shop

Aysha Craig: Poor customer service!!!!

Dan Trickle: Old bat at drive thru is the problem..

MinMin World: Good medical service

Marqueen Suel: Super slow customer service they choose who they want to serve nothing is never ready even if its nasal spray. They love to discriminate.

Katherine Kroeckel: I have had nothing but trouble with the pharmacy at this location. Hardly ever get prescriptions when promised, when they say they need prior authorization and that they have called my doctor and are waiting to hear back from them and I call my doctor, my doctor says the pharmacy has never called them(this has happened numerous times), I have also had very rude phone conversations pharmacy technicians. The ONLY reason I haven't switched pharmacies is I do like the reward bucks but lately they have managed to even screw those up lately, saying the code on the coupon doesn't match the account?? I don't even know how that happens but if they don't get that straightened out really quick I will be taking my business to Walmart, which all my monthly prescriptions come up to over $3000. This location needs some SERIOUS HELP!!!

Dorkimus Prime: I love CVS, I always come here and the staffs are always nice. Today I went in and this blonde hair lady was assisting me I was talking nicely to her but she was being so rude talking over me and being impatient.

THOMAS EBETINO: They're always very curious in preparing my medication. The pharmacist as a good recollection of their regular patients/customers. Their stuff are very patient and courteous and looking up information on medication insurance all around their pharmacy is a good staff. The pharmacy does close at 6:00 on the weekends though. They also offered text when your prescription is done.

Ladyd Jones: I love this CVS I been with them every since I moved to fort Wayne Indian that's 16 and half ago

Erin Rivera: Great team, hard working for sure! Probably the busiest CVS in town and it seems they need to know 4 languages.... literally!

Jae Staults: Called a day head of my refill date on my script to make sure my doctors office called it in i was told "yes its here we will have it filled for you tomorrow". I went there the following day to pick it up and the old hag at the drive thru window told me they dont have the script at all. So with it being Saturday and the doctors office being closed i just went home. I called cvs again Sunday morning and told them i was told they dont have my script could they please double check. I was then told yes we do have it. And it was filled yesterday. So i went to pick it up i didnt initially count it right away until that evening and they shorted me 30 capsules of my medication and put qaunity 60 on the label. There was only 30 capsules there! I dont know if theyll fix it but they charged my insurance for the correct amount. I'll be showing up with the police first thing in the morning to have cameras reviewed. This place needs shut down!!!

Kirk Teeters: Employees care about the customers. Down side is there is no HIPPA zone. If you phone in a refill, they never hit the promised time the first time. I have learned if you want to pick up your refill at noon, tell the automated system that you want to pick it up at 9;30. I have been in the CVS on the Las Vegas strip. Even if they have to do an RX transfer from Indiana to Vegas, and no matter how many people are in line that store always hits the promised pick up time. They also have a HIPPA zone. Just goes to show that it can be done.

L. Flick: Don’t expect them to answer the phone even after 45 minutes and if they do you will be hung up on. When you go you’ll be rudely dismissed then if they can finish your prescription they will announce your name so you can’t hear and wait longer than you have to. This experience has reminded me why I never go to this location and I suggest you don’t either.

Anthony Trosper: Don’t get your prescription filled here if they don’t have it they won’t call to let you know

Reginia: In my option, I cannot provide a statement for improvement. Every time I go to CVS on Rudisill Blvd/Calhoun street, rather to shop, pick up a prescription or both, I get great customer service. Today, I spoke with Irene, which I have done so many times in the pass. Her customer service, friendly smile and knowledge products sold, are amazing. I also love how I save money using my CVS rewards points. Thank you CVS!!!

Zoe Setzer: It’s a pharmacy. It fulfills the purpose of a pharmacy. Sometimes its cool sometimes it’s slow. Like a normal pharmacy. No, not all the service workers act like they love their job every day, but would you? Idk why people expect customer service to do back flips for them, it’s a cvs.

steve fanslow: This is my pharmacy. The address is a default ups delivery site. I just tracked a missing package here. Got Craig on the phone. He was a big help. Thank you . Courteous help over the phone is awesome.

Matt Barker: This place is a total rip-off! Everything you could buy grocery-wise at Kroger is twice the price. Unless your getting your prescriptions via insurance, just avoid this place.

Ash Bauer: Every month there is an issue with one of my prescriptions that I get filled consistently there. And the drive thru line is always crazy long. Sat in line for just shy of an hour last month! The one pharmacist is always rude when I have to inevitably call them, bc it seems to be a different issue each time. Have had to call my Dr. to have them call in & even they say she is inexplicably rude. Today I had 3 RX called in by a new dr. When we got there they said they only had 2 that were in process. Again had to call a Dr. to make them set things right. I have horrible bronchitis & I’m covered in hives. It’s been 6 hours & they still haven’t been filled, 2 of which are the punch out pill containers too! Last time I’m sending any of my RX there!

Angie McDonald: I don't understand why you can't sell Claritin d in drive thru... very rude and didn't even offer a reason. After sitting in line outside with a toddler and needed to go inside to buy. Hummmm lots of sick people and long line inside. Very disappointed.

Joel Kuhn: The store itself is fine, but I've gotten 5 covid tests there now and 3 were misbilled. Two of them were billed to my old insurer, and one was billed to an insurer in Georgia. Now I have $400 in outstanding bills. Mind you, every time you register for a test, you have to attach a picture of your current insurance card, so there is absolutely no excuse.

Elquon Conwell: Very slow drive thru service

CHRISTINA MCDONALD: I won't be coming back to this CVS ever again waiting in there drive thru for over 20 minutes can't even get out of the line I've never has to wait this long before!!!!! I'm definitely done with this CVS!!!!!!!

Rowen Gingerich: CVS pharmacy is a hit or miss. Some of the employees really go out of their way to assist customers, while others act like they couldnt be bothered. Its also super annoying that they never have my medication in stock even though i get it filled around the same day every month. You would think they would stock it in anticipation of a customer's consistent prescription but i guess not. Or at the very least notify me of it being out of stock shortly after receiving the script so i still have time that day to contact my doctor to send it elsewhere rather than wait till the very end of the day.

Shannon White: BEST PHARMACY TEAM EVER!!! I'm always treated with kindness & respect... the pharmacy team goes out of their way to help, they definitely deserve kudos!!😁

Aysha Craig: Worst Pharmacy ever !!!

Steven Ramer: The cashier that helped me Rhonda was kind and courteous I can't wait to go back!🙂

Hanah Sibert: This CVS pharmacy location is one of the best in customer service. Friendly, helpful, and not condescending like some of my previously experiences at other locations.

randi Castillo: The worst pharmacy ever .

Neil Sowards: Everyone is very nice. But the parking lot always had a lot of trash strewn around. I have commented on the trash by the drive through but it always looks grubby. They really need to look around and see the weeds growing up in the landscaping. Make it look like a nice place to visit.

Temple Under Construction: Kirsten was sublime. More shops would benefit with staff as attentive.

James Wyatt: Don’t waste your time, because they will do that for you. They always take about 15-20 minutes per vehicle in the drive thru. My prescription should have been filled yesterday. Get there today and had to wait 20 minutes! People are waiting in lines (plural), phone is ringing and the staff isn’t busy talking about upcoming vacations. Will never return!

straightedge73: I filled a script for an antibiotic there on 3/27. I get up at 4 to take it and notice that the pill count doesn't look right so I double check and instead of the 30 I was prescribed and paid for, I was given 21. What is the purpose of that? 9 of them aren't going to help the thief but it will hurt me. Filing a complaint with corporate AND the State board. This is absolutely unacceptable.

Starr Sapp: I usually don't have a problem here. However there's a cashier up front Caucasian woman who is very very rude. I went Make a purchase using there rewards money thing. I wanted to use it all up at once. After scanning my items I had a little bit of rewards left decided to get some candy. She told me to push the button if I wanted a receipt or not. I didn't wanna do that knowing it end the transaction. She insisted so I did. She then said oops it ended the transaction action. Yes I rolled my eyes at her. She the very rudely snatches the candy to put it back. Never asking if I still wanted it or assuming I didn't have cash. Which I did have. She looked down her nose at me and was rude the whole time. Get better help.

Elijah Meadows: I stopped in here yesterday to get some chapstick and the employee was extremely nice and respectful and made me feel very welcome. I should have gotten her name. Very pleased with my experience

Traci Douglass (itsa-seed-ok?): Never had a negative experience with this entity. Always positive experience, always positive interactions with staff.

DESNDIAMOND805: Unprofessional. Just go across the street or down the road

Matt Lehmann: The staff in the Minute Clinic went above and beyond, took time to talk with me through what I was dealing with at the time, and made me feel very comfortable. When I had questions, they engaged and explained what was necessary. I met with the NP (won't give her name), and left confident that I had been given great care and satisfactory answers to questions. They took care of the issues, gave me what I needed, and I felt listened to.I arrived at CVS 5 minutes before they opened and was the first one in. I was in and out quickly- 15 minutes with the NP, and another 15 waiting for a prescription.I cannot comment on previous reviews, but because of the previous reviews I felt that I need to leave this one. I will not hesitate to use this particular Minute Clinic next time.

ezzy: possibly the worst cvs in the country in terms of management. but the sweet old lady at the register was wonderful

Jessica Logan: Horrible Horrible Horrible!!!!!!

Jarrod Wood: Never have I had as many issues getting my wife's meds as I have had today will not be coming back to this cvs

ERIN ALKHAZALI: In Pharmancy window why is my sons meds never ready? We are 1 wk behind WTH!? Thx Medicaid

Timea Csibi: Very slow. They never find my insurance or they just simply don't run my prescription through insurance. Don't care at all for wait times. Awful experience every time I went.

Kayla Perkins: Literally the worst experience everytime I come here. Going to go elsewhere. You ll sit behind a vehicle for 30 min while it sits at the window. Everytime I refill a medicine I have to wait and come back 20 minutes later after its been submitted days prior. And twice now Ive waited and came back for them to tell me its out of stock. I cant believe they still get business.

Trista Herndon: Not sure what is going on with this store (pharmacy), but they have people working here that are very unprofessional, rude, and do not know how to do their job. I have been a long time customer and have watched this pharmacy decline dramatically in the past year. I understand mistakes, the things I have dealt with are just pure laziness. I am switching to a different pharmacy asap. I wouldn't be surprised if this is the case for a lot of customers.

Allison Hanford: Daughter needed prescription very badly for her wheezing. Told me it would be ready in an hour. Went back to get it and they told me it wasn’t filled and was not put as a priority and no longer had a pharmacist to fill and could not get it till tomorrow. Horrible customer service and honestly put my daughter in danger bc someone made a mistake. Never going here again

Kailyn Sapienza: Tried to make an appointment and accidentally made the wrong type of appointment, and the nurse or whoever was “helping” me told me to go online and figure it out myself. Very rude.

Erin S.: The pharmacists were very rude to me on the phone 😔. The pharmacist I spoke to cut me off and hung up on me before I could ask a follow up question. I only got to ask one question and wasn’t able to resolve a pretty simple issue: canceling a prescription. I had to call twice just to get this simple task done.

Dquan Ruth: Inconsistent with online services. Went and tried to take a COVID test at that location 3 different times. And each time they moved my rapid test appointment to drive they after showing that my appointment was Rapid . I had screen shot the message to prove it. Terrible service.

Vernon Potter: Walking into the store it is usually better stocked than others. Trying to call on the phone is impossible, as the machine will not let you talk to a person. It will tell you it will connect, then say it can’t connect & hang up on you. If you need something, they probably have it. If you want to call on the phone call somewhere else.

Adrienne Santos: I’m in the parking lot, in a lot of pain and wanting to purchase a heating pad and Tylenol, when I realize that I have forgotten my wallet. I have called TWICE, gone through all of the ridiculous prompts just to be hung up BOTH TIMES as soon as I ask if they accept Apple Pay! Unacceptable customer service!

Danielle: Super slow and they are rude at the drive thru.

Jesse Holt: Online CVS offers copy and print services. However, I just visited two separate stores and found that all I can print is photographs. None of the staff at either location had any idea what I was talking about. I'm sure it's a fine pharmacy/ convenience store, but they should NOT be advertising DOCUMENT COPYING, when they don't offer it. Website says almost 5000 stores, which to my understanding is basically all of them. So, good job, thanks for wasting my time.

kelly kessens: Monica is the best. A great pharmacist. Answers questions. Gave me my flue shot. Didn't even hurt. (Smiley face).

Long Phan: I have appointment at 4:40 pm. I come 30 mins before and check in but I have to wait until 5:15 and she keep calling someone. I talk with the manager, he said if I want to cancel it just leave the store. So mad with this CVS

Everett Bradley: Rude lady with glasses. Would not let you speak and had bad attitude.

Tristan Riegler: Called this location twice for some questions about covid testing and they hung up on me twice after a short conversation about why I was calling. Hold time was 8 minutes, phone call was ~1 minute. Canceled my appointment and went elsewhere.

Elaine D'Archangel: I have been a customer since this store has opened I have always had a wonderful experience of them

Kirk Vakantie: Samantha was awesome. Made taking the test easy.

RC Life: Not acceptableFIX THE ATM THANKS

bethany: Typically great service. Friendly helpful staff.

Cyndy Yonkman: Extremely knowledgeable pharmacy staff, Monica answers questions and all the staff tries hard to keep a very heavy work load moving as well as possible. Years ago Dawn worked diligently to get a prescription filled out of state and after many tries all was resolved. This is typical of how far the staff goes to help customers. Thanks to all

John Marts: The management here is crooked. The only reason they get positive reviews is because they talk nice to their faces, and make fun of their customers behind their backs.

Andrew Sutter: My CVS Experience has always been a exceptional one at this store. Whenever I go to pick up my prescriptions I can tell everyone in the pharmacy is working really hard to ensure everyone has the best customer care!!!

Kari Auer: When Kroger dropped our insurance, we started going here. And it was definitely a good switch! Everyone is so nice and helpful! Brittany always makes sure to greet me every time I pick up my prescriptions, whether she's helping me or not. And I always go inside and normally don't have to wait for more than a few minutes. Needless to say, I'm glad we had to switch!

Travis Lyons: Love the people here at this cvs. Never rude always helpful and always have a smile on their face.

Sara Paris: This CVS pharmacy team is THE best! They are all so friendly and helpful…with four kiddos and myself to pick up prescriptions for, I’m there quite a bit, and some of them know my name when they see me. Brittany and Rachel are always super sweet and go out of their way to greet me or ask how everyone’s doing. I would absolutely recommend this location!

Brandon Kominkiewicz: Expect over an hour wait with no exceptions when getting a prescription filled.

Brandon: Inept

Dawn Eichler: I see now that this the worst cvs to fill prescriptions. I called 2days ago and at 5 pm two days later they’re supposed to be done already. Now I have to wait for another day

mike miller: Wonderful service, selection, and friendly atmosphere.

DveaGri: I used to work for the manager at this store. This is the professional language he uses in his text messages. (text in photo) I suffer from anxiety, and he constantly made me stressed out with these texts. I got sick of the poor treatment I received from him and the lead pharmacist. I'm glad I work in a better setting now, and I feel bad for the poor patients who get their prescriptions from here.

dgetsssleeved: Terrible customer service and very unprofessional staff. Would NOT recommend.

Denise Weaver: Ok...so had questions, and the clerk was beyond rude. I could go on about that but he made a crude comment about depression medication. I can't even imagine why. Maybe a new career for you???

Natalie Jones: I did drive through and it was a good experience.

Tim Moriarty: Would give zero stars if possible. Needed my COVID booster. Signed up online for a 10:15 appointment. Checked in with my confirmation code at the "Minute Clinic." Put the code in at the CVS kiosk and let them know I was there for my booster. CVS employee came out and told me she had no appointments at that time. Sent me to the "Consultation" line. The employee there asked me to fill out paper work, I told them I already did online, and gave her my COVID shot record. Then tells me my appointment is at the Minute Clinic and I need to go there. Told her they sent me over to this line. I was pretty upset by that time and just walked out. Forgot my COVID card, so I went back to get it. Pharmacist tells me, "if you want your shot now I'll give it to you right now." I agree. She gives me the shot and says, "You're now good with your flu shot." Wait a minute... I'm here for my COVID shot! She offers to give me that too, but I decline on the advice of my doctor not to get both at the same time. Went to Walgreens across the street to buy my $9.99 product. UGGHH! Never again, CVS.

Irie Stuerzenberger: This place and everything about it is a joke. Horrible pharmacy staff (Karen Bennett) that are rude and can’t enter prescriptions properly, then make you call and do all the work they’re supposed to do. They never have things in stock, they don’t update their hours for holidays , unprofessional staff, etc. Because of my insurance I have to use CVS and I miss Walgreens that much more every time I have to deal with this place.

Julie DeJesus: Horrible experience this evening and not the first time! Rude pharmacy staff- argued with me about when I picked up a prescription. She was looking at the wrong one! Instead of apologizing or moving forward, she became increasingly rude and unprofessional.This cvs is a train wreck.

Nancy Smith: Their pharmacy hours are wrong!

Madeline Ellis: Always clean and professional

Dave Leas: Fantastic pharmacy staff!

Darby Fleming: No waiting and very helpful

rhonda thomas: Other than a computer issue the tech was friendly and courteous and helpful. He was very busy but kept things moving.

Amy Cater: I tried printing off pictures at this location because Walgreens wouldn't allow me to print the certian pictures off. So today Tuesday January 4th I went in to pick them up and they got very nasty with me saying that I didn't send them in when I did. Was going to ask for the manager of the store but I just left. Not returning if they continue to be that nasty.

Sunflower Moon: Horrible! Around 6:00pm on December 21, 2021, I came to return a photo that I picked up earlier that I felt was a bit blurry. Online it said they should be able to return photos if it does not satisfy us. Two blond ladies quickly stated that they cannot return and then one older lady opened the photo to ask me "are you a photographer?". She was trying to say that I am not an expert to determine whether or not a photo is blurry or not. Incredibly distasteful. The other lady started getting loud at me about my license and that's when I had to tell her "ok, calm down.". I am an 18 year old girl who did not expect grown women to badger me like this. They brought their manager who then stood right next to me staring at me with a sneer until she kept making snide remarks about my situations like "I'm not worried because we never return photos" and she was giggling at me. While I was talking to my sister to get her to contact customer service, she kept making remarks to rebuttal my private conversation. Finally, customer service told us that they apologize that my specific store had disrespectful employees and that they should have no problem returning the photo, the online people were able to refund us and were stunned at our experience. The lady kept telling me that I needed a receipt online, even though I have a physical receipt. Made no sense! I told her that she was incredibly disrespectful and that all of them were snarky towards me. She said out loud in a condescending tone, "Oh, THANK YOU!" Then I see her run to her manager to talk all about it. Three grown woman badgering a young girl even though I was nice. They were nice to everyone else but me and I noticed I was the only person of color. I was offended and I will never come back. I have told all of my close friends and family and they are utterly shocked and will never give money to this horrible managed establishment. Hate has no place in a business. I will be making further complaints to make sure these three ladies are held accountable for their actions. There is a reason this place has such low reviews.

Tim Fulton: Phone number is incorrect. It calls east state.Also , it puts you into an automated system that will just loop if you have a question beyond what the computer can answer.

Don Kissinger: do not use this location if you expect any kind of good customer servicethey are holding true to their low rating

David Kolhoff: This is a review of the CVS.com vaccination scheduling website. It’s very poor. Too many questions and then drops your effort when you take the requested photo of your insurance card. It also fails to recognize that a Medicare Advantage insurance plan is part of Medicare. I have tried to use the online scheduling twice in last several weeks and failed both times. My advice is just show up or call.

D Will: A disgrace to the community. Weeds are waist high bushes un kept and grass not mowed. You can't even read the led sign.

Erna1 Vanhelfteren: Super helpful and professional. They identified a problem with MyChart and patiently helped me solve it even though that's not their job. Very grateful!

Lisa Harris: A couple of years ago, I wrote a bad review of this pharmacy. They have improved so much! They are very helpful and professional. They have worked very hard getting qualified people. Thank you for all you have done. It is very much appreciated.

alexis gooding: This is the worst pharmacy.They guess on refills/quantity if they can’t read the doctor's handwriting, the pharmacist asked me what my medicine was for “because [she] would be asleep on that dosage”, and they have given me the wrong quantity of pills numerous times. Not once in all of the times they have messed up do they call and confirm the prescription with the doctor's office. This is particularly disturbing when I take a controlled substance and they are so lackadaisical with it. I keep thinking it might be a fluke, but after the 4th wrong prescription, it is definitely them.

Kathy Saylor: Cannot believe that the pharmacy closes at 6pm!!! On a Saturday!! Completely ridiculous!!!

Sue C: The staff & the pharmacist are incredibly kind & caring.

Ash Marie: I came in to do an order, and my 2 year old was sleeping. I was holding him and trying to find the items for it. One of the workers, Tim, literally came up and said "what do we got here." Took the list and went and grabbed it ALL for me. ALL! SERIOUSLY THIS MAN DEMONSTRATED THE BEST CUSTOMER SERVICE I HAVE EVER EVER EVER SEEN! Thank you Tim! I will DEFINITELY come back, just because of you! You have a good one CVS!

Amber Stephenson: Helpful and friendly

Jessica Miller: Ruby was amazing!!! Will go there always.

Lyndsey Williams: Absolutely terrible pharmacy, I had a tech Rubbie argue with my over a prescription I had because she didn’t know the generic name. Then when I go to pick it up no one calls me or tells me. The tech at the window was less than impressive. Extremely poor customer service. Will not go back.

Heidi: People come here because they aren't doing well. We shouldn't also have to deal with the terrible attitude of the drive through staff.

Thang Do: Rude !!!If your staffs didn't have a good day, the manager should let them stay home, don't let them go to work. Ok ?

Grayson Patton: the manager amy is very rude. asked if we could throw away a small bag and w attitude she said we can throw it away at home.... then we asked why she was being so rude she kept on going. and we said we were going to call corporate she replied good maybe we will get a new garbage can..... wow shes lucky I didn't throw the bag at her. just a small taco bell bag we would place in a can. but I kept my cool and now on the phone w corporate

W.: Guy that works the front during the day is incredibly rude; he acts like ringing people out is a burden or an interruptionI'm sorry if you don't care for your job, but that has nothing to do with myself.. May want to figure that out for yourself

John Casey: Service is meh, store needs updated looks dirty.

Linda Rowlands: DEPENDS ON WHO'S WORKING IN THE PHARMACY & THEIR PRICES ARE HIGHER THAN surrounding STORES, I GO because THEY EXCEPT MY INSURANCE!

Casey johnson: I desired a certain brand of my prescription, that this location didn't have. The pharmacist called multiple locations until he found one that had the specific brand that this diva wanted.AWESOME service!

Lindsey Smith: The staff is awesome and they always help me whenever I need it.

Jason Barnes: Won't call your name when your prescription is filled and then stare at you awkwardly

Arthur Kirk: Great staff.

Al Eynon: I enjoy the personal recognition and service of the pharmacy. The rest of the store is useful, and the service cordial. A good store.

Connie Miller: You would not believe the experience I’ve had at two CVS stores trying to get my prescriptions refilled. I am not going into detail because it came to the point of ad nausea him with their insufficient help! Previously, I had gone to Kroger and they just did a fabulous job but unfortunately insurance changed and they will be hearing from me too. Several times I called CVS only to have no one answer after waiting 10 minutes, 15 minutes, and then an hour and a half and still no answer! Thn they act like they know nothing about what you’ve been talking about so evidently we need to get some help in there that knows what’s going on

Miranda Garwick: Long story but will take my business next door gave them too many chances I will however say the pharmacist guy was sweet and apologized for his techs mistake,,,,,

Jeremy York: Terrible service, the pharmacist said something and then hung up without me getting a chance to say anything. People like that should not be in this profession.

Evin Wallace: Never come through the drive through if you want it quick... 26 minutes for one car....everytime

Mark Spencer: Tried twice today to pick up at drive thru. No service. Window was still closed after 10:00 am. Very unhappy. Planning to transfer my prescriptions to a different pharmacy.

Mike Schenk: Not sure why there are so many bad reviews but I’ve been a customer for many years and have never had a problem. People need to learn to be patient.

Karen Clugston: The pharmacy check out person couldn't find one of my prescriptions but finally did

Elizabeth Metz: I wish I would have read the reviews before moving all my medications here. I know they are overworked, but my God the people working the pharmacy are the RUDEST people. The actual pharmacist snapped on me in front of his staff and a line of people, just because i didnt understand him. I didn't understand his confusing wording on why my meds weren't ready, when I was told they would be the day before, when I originally went in to pick it all up. He snapped on me and said "you're not listening to what I am telling you" in a disgusted tone. I had not, and still did not raise my voice to him. He is a grown man snapping on women. That is NOT OK. The only thing this store has going for it is the sweetest girl working the front. She's young with brown hair, but she is more mature than your pharmacist. She saw me crying as I left the store and offered to get her mangers, but I knew he would hold my medications if I complained about him right away. Now that I have my meds I would like to warn others to avoid this place.

Greg Stansifer: Only reason I gave this pharmacy a one star is because I can't give it zero stars!

Ish: Probably one of the worst pharmacies. They can never find the prescriptions.

Sarah Selking: I don’t think you can get any worse than this pharmacy. Slow as hell and their customer service is atrocious. Definitely switching pharmacies ASAP.

Brooke Curry: This has got to be the worst pharmacy in town. If you can wait 4 days for a script to be filled, I'd just go to a different cvs. Not to mention you can stand in line for 30-40 minutes inside and listen to their phone ring and watch no one even consider answering it. What a joke.

R. murphy: From walking in front door to pharmacy counter the store is dirty.

Etta Lee: Great location! Employees were so polite and helpful! I was looking for some chex mix and a nice young lady named Summer was quick to help me find it and told me she liked my hair! 10/10 would recommend visiting this CVS!!!🎉❤️🌟

Cassandra Smith: GREAT SHOP! met a gal named summer who was very helpful helped me find my things and made delightful conversation :D LOVELY STORE 10/10 will shop again i recomend to all lovers of pharmacys this is waaay better than walgreens :( they are so mean there nothing like summer! 3

Natalia Melendez: The worst cvs service, we moved recently near by this one so I transferred all my prescriptions, they are slow and rude, pharmacy is always empty, will change the pharmacy doesn’t matter if I need drive more

David Behnke: Scripts were called in at 1130. At 6 PM not called and was told they would not be filled because there was only 2 people working today. If I wouldnt have called, I would not have medicine till monday as nobody works on Sunday? She did transfer to another store but what if I didn't call. Not a good experience.

dana b: The location is convenient of course but there is ALWAYSSS a wait. If you have something to do then don’t bother stopping to get your meds. When you go ensure you have plenty of free time and your schedule is clear. I was recently in line for 40min 🤦🏾‍♀️when I got to the window they didn’t have all my meds which I called in and was supposed to be ready with the others ,so I had to go back for another long wait.

Chrigl Tg (chrigl 123): Takes 30min wait with appt.Slower then slow.Test takes 1min.No info

Carolyn Burch-Hinton: I called about my son's 2nd Covid shot at 7/26 at 7:30pm at the CVS Lima Rd and Carroll. The pharmacist said if I got there before 7:45pm my son could get the shot. I got there at 7:40pm. The pharmacist and her employee purposefully waited on customers that came in after me. Then at 7:50pm she finally waited on me a told it to late and just come back tomorrow.

Terri Beaty: Worst experience ever. Arrived at 9 waited 20 minutes,finally a tech arrived and told me it will be at least an hour before they have a pharmacist. Left, came back at noon,stood in long line, script not filled, that was called in yesterday. Waited another 45 minutes with a toddler. Finally got my script filled. Will never shop there again.

Nathan King: Horrific experience! Went to get a COVID booster and the pharmacist took 10 min to enter my insurance info in the system to later be told that it wouldn’t go through! Needless to say I went right down to Walgreens and within one min it was approved!

AceSolo21 -: Worst pharmacy I’ve ever used — I’ve worked retail pharmacy for 6 years. I only use cvs now because I’m mandated by the new speciality rx company I work for. This store needs to get it together.

HD Spardan: Vish in the pharmacy is the absolute best. Great guy. Super nice. Everything you use to get from your local pharmacy! Now the GM is drama, but I don’t deal with them.

Fuckgoogle Fuckgoogle: Pharmacy is an absolute disaster. Been there 3x in the last 3 months to pick up prescriptions and the Pharmacists can't find it. Today they flat out told me to redirect my prescription to a more "well equipped and efficient" cvs location

Shane King: Won't price match Walgreens where product is 4 dollars cheaper daily. Guess I'll just go there.

John Regan: CVS are price gouging. They are selling surgical masks (that were packaged individually in a likely non-sterile environment) for $1.99 apiece. Despicable.

William Mauritzen: It’s hard to find any flaws at this pharmacy. They are efficient and friendly.

Teri Elizabeth: I only needed Mucinex for my great Uncle. To be talked down to, reminded i would need i.d. and treated as such is ridiculous. I will never be back. You refused to sell me Any Mucinex and instead sold my husband the CVS brand chest decongestant.

C White: I love this CVS. It's close to home, everyone greets you when you walk in. The pharmacy staff are always on time with alerts and ready to offer alternative options if needed.I'm tired if super stores that require too much walking around to find a single item. Please keep these small friendly neighborhood CVS stores.

Allie Wolfe: This CVS has always been terrible at the pharmacy! Lazy techs! Do yourself a favor and drive down the street to Walgreens!

Jared McHugh: Great place for a car wash fundraiser. Friendly staff.

Christian Gerber: Sort of outdated store but has everything a pharmacy needs

M S: If you come in with UPS package and you see Menager coming, turn around don’t waste your time listening to him, he will tell you system is down “every time”. On the other hand if is employee “all good” I tested this more than 6 times.

Kelli R: I spoke to a girl in the pharmacy who helped me out A LOT while other locations didn’t. Thank you!!

Nate: Paige is extremely rude for no reason at all. My medication was supposed to be refilled a week ago and when I call and ask if it has come through (since it is on back order) once a day, since apparently it is "randomly" restocked, I was shocked and appalled when she grew immediately exasperated and told me to call my doctor. Also she hung up on me after giving me major attitude. Needless to say I will call my doctor and have him transfer my prescription to a different location even though this one is closer to me.

Jeana Moe: I was able to find what I wanted fairly easily.

Pat Murphy: They're trying to get you to use their automated check out seems the register person is making their self scarce trying to corral you in to the automated clerk they could hire more clerks if they would get rid of those six feet long receipts

T K: Avoid this location. Other CVS locations don't have the attitude the people have here. Store manager and Pharmacy staff are rude. Go for the pharmacy drama queens if you are into that!

Lisa Fair: Rude pharmacy tech Paige. Will not visit this location again.

David paterno: Female middie aged manager was extremely rude to me several times. Was slow avd did her job bad, refuse to acknowledge me and answer questions, also rude about package I was sending ups.

Jenni Harris-Steele: This location is unable to provide any ounce of cleanliness, professionalism, or service. Literally not even the bare minimum. Just go to walgreens. Its not worth it.

RC Life: The customer service through the drive thru window was less than acceptable. The lady giving covid tests is a pure B…. I suggest going elsewhere

jeff Bennett: Don't bother doing a walk in for a flu or covid vaccine. Unlike the website that says walk ins welcome they tell you they are not taking walk ins when you get there

Ashton Boyd: Anything you need done will take an hour or more whereas most places it takes minutes.

morgan miller: Never would I recommend this pharmacy. My prescription was incorrectly sent to Lima/Carroll Rd. CVS by the ER physician. Myself, along with Walgreens (my preferred pharmacy) have been trying for 24hrs to get CVS to fax my prescription over. The cvs pharmacist who spoke with Walgreens stated “they didn’t have time to fax it and would get to it at some point”, which they never did. I have two antibiotics I desperately need to start on and am unable to thanks to the pettiness and negligence of CVS pharmacy on Lima/Carroll Rd.

jeff haines: I was told 48 hours ago my prescription was ready I pull up two cars in front of me 20 minutes and they tell me my prescriptions not ready can you come back in 15 minutes

Bob Jones: Manager Chelsea is A + ++++I was in the storeManager Chelsea assisted me in several Purchasesand I'm telling you that girl is on top of her game sheneeds a raise...I just cannot say enough about thefine quality of service I received from Chelsea.This was my first time ever meeting this lady in mylife . I was at a cross roads on Which purchase tomake, I had inquired on several things and I didn'tknow what way to turn. She really came through forme I will be eternally gratefulWith best wishes .Believe me,Cordially yoursBob Jones....

Serenia Brames: We usually never have a problem but today a pharmacist was extremely rude and acted like we were not worth the time to help us. Im assuming the manager was also extremely rude to us as we were checking out. We are considering switching to Walgreens instead very disappointed.

Nicholas Funk: Terrible customer service . Needed prescription they took 72 hours to fill my prescription. Unacceptable!

Glitch InTheBody: I work for doordash and while shopping for my order I ended not finding 2 things for my customer so after I found everything on my list I waited up front for them to not to be busy to see if I could have a little help or be told where I might find the products but before I could even ask the lady up front yelled at me to find it myself if im with doordash. So I went to try to look again (never did find it) but overhead them talking about how lazy doordashers are

Ruaa Alani: Thank you guys for taking care of me especially Paige, the most professional people work there❤️

Brent Serre: Stopped in today (12/1/2020) to pick up a prescription through the drive through. Pulled into the far right lane with my driver mirror folded in as it is more welcoming for full sized vehicles. I was told that lane was for "drop off only" and was told to pull around to go through the left lane. I obliged, as silly as it seemed, and when I pulled in, the lane was so small that it caused ~$800 in damage to my truck from scraping across their large yellow lane poles.