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Bathroom remodeler
1. Colvin Kitchen & Bath - Fort Wayne
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· 22 reviews
3012 Independence Dr, Fort Wayne, IN 46808
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4worldlovers: 
Bathroom remodeling is the core of our business. From tub-to-shower replacement and large tile showers, to complete bathroom redesign and master bath makeovers, Colvin Kitchen and Bath can handle your project.
We also do a lot of work in kitchens. Our kitchen remodeling projects focus on kitchen countertop replacement, tile backsplashes, undercabinet lighting, and cabinet refreshing (both painting and refreshing stained finishes).
Our showroom features more than 40 bathroom and kitchen displays showcasing the latest tile, faucet, countertop and flooring options available! Many of our displays are designed just like you would find them in your home to help you visualize your new room. Our bathroom design software allows you to visualize your new bathroom prior to the first hammer being swung.
Our focus at is on bathroom and kitchen renovations in the Fort Wayne area. We offer free in-home consultations, free estimates, and 12 month same-as-cash financing. We have a 5-Year floor-to-ceiling warranty and a limited lifetime warranty on our Schluter System all-tile custom showers.
Our reputation has been built by doing quality work, offering great customer service, having knowledgeable employees and standing behind what we sell. Check out our reviews and read what others have to say about us.
Bathroom remodeling is the core of our business. From tub-to-shower replacement and large tile showers, to complete bathroom redesign and master bath makeovers, Colvin Kitchen and Bath can handle your project.
We also do a lot of work in kitchens. Our kitchen remodeling projects focus on kitchen countertop replacement, tile backsplashes, undercabinet lighting, and cabinet refreshing (both painting and refreshing stained finishes).
Our showroom features more than 40 bathroom and kitchen displays showcasing the latest tile, faucet, countertop and flooring options available! Many of our displays are designed just like you would find them in your home to help you visualize your new room. Our bathroom design software allows you to visualize your new bathroom prior to the first hammer being swung.
Our focus at is on bathroom and kitchen renovations in the Fort Wayne area. We offer free in-home consultations, free estimates, and 12 month same-as-cash financing. We have a 5-Year floor-to-ceiling warranty and a limited lifetime warranty on our Schluter System all-tile custom showers.
Our reputation has been built by doing quality work, offering great customer service, having knowledgeable employees and standing behind what we sell. Check out our reviews and read what others have to say about us.
Phyllis Keller: My experience with Colvin was wonderful. I appreciated the professionalism of every team worker and the being on time. I am very pleased with my new bathroom. Thank you for listening to what I needed and the excellent results.Service:Remodeling
William T Charland Jr: I HIGHLY recommend Colvin Kitchen & Bath! They remodeled our bathroom about 10 years ago and they always back their work. Excellent family and company!
William Lincoln: Top Ten Reasons to Choose Colvin to Remodel Your BathroomThey have highly skilled workers.Excellent tile work. (Andy did ours - we now own a work of art!)Deep technical knowledge of the products and materials.Excellent at project planning.They do what they tell you they are going to do - with timings as promised.Job site kept clean and orderly at all times.They manage job start to finish, including any necessary subcontractors.Minimal lifestyle disruption during our Christmas holiday remodel!Office personnel friendly and responsive.Fantastically well-stocked showroom makes design decisions painless.
Lon Jones: Limited experience with Colvin K&B but they seem professional, honest and competitive.
Michelle Hoffman: We had Colvin install quartz countertops in our kitchen and install a new sink. Our experience with Colvin was wonderful! Randy and his team made everything so easy. Always kept in touch and always answered any questions we had along the way. Everyone was always on time and very professional. I would highly recommend Randy and his team at Colvin and will definitely contact them with any future projects.
Kevin Lockman: I’ve had Colvin Kitchen & Bath remodel 2 of my bathrooms and my kitchen. I have zero regret. I love the work they did. The communication between everyone on the team was great. It was so nice having everything taken care of by them. The team makes sure you get what you picked out and are happy with their work. I can’t speak highly enough about their work and their professionalism. I can’t imagine going through someone else.Services:Plumbing fixture installation,Paint indoors,Install flooring
Jeff Alexander: Great sales associate and terrific pricing
frank feichter: They have a great showroom and excellent reputation.
William Barva: Critical:ProfessionalismJust called and if your house is built before 1970 they won't touch it so don't bother you would think professionals would be able to make things work guess they just want to do whatever is easy for them keep it simple colvin
Lou Connelly: Positive:Professionalism,QualityThey were referred to us by a neighbor, and for good reason. Very professional through the entire process. Quality materials and workmanship was excellent. We would highly recommend!Services:Remodeling,Install flooring
Andrew McKeeman: Showroom is top notch. People are very friendly and accomodating. They were very helpful in assisting us with a bathroom renovation.
Krystal Vega: Critical:Professionalism
Dana Wichern: Colvin installed a new porcelain shower in my home. The quality of the work was outstanding. Everyone involved in the project including sales rep, installers, project manager, and president of the company had a positive attitude, and communicated both with each other and with me throughout the process. My new shower is a work of art. This remodel was the kind of experience every homeowner wants: people who are knowledgeable, trustworthy, and able to deliver. The sales rep stopped by midpoint to see how the project was coming along. The tile installer exhibited an artistic understanding of tile and design that was impressive. The president came for the final inspection, bringing cleaning products and information on caring for the final product.Would I use Colvin again? Truly, I wouldn't use anybody else.
Ben Reusser: Very impressed with the work, professionalism, and attention to detail Colvin displayed throughout our shower remodel. Everything was done as they described and any changes were discussed with us. Thanks for getting our shower back up and running. Will keep you in mind for future projects.
Cheryl Sanders: Very happy with our new tub,shower,surround! Great people,Guy,Julie and the workers we had in our home.Our main installer Brad,Johnny and Shane were all very professional,friendly and left everything neat and tidy. Guy came and checked everything out at the end, Not many companies have the owner interaction with the customers,the way Colvin does.They have done both our bathrooms and we are very pleased😊
J E S: Excellent service and advice. This will be our 4th project with them and have never had any issues!
James Arata: The only place to do business with.
Kyle Doehla: Colvin has got it all!
Jason Vachon: Friendly staff and helpful advice. Showroom is a little small but they have a wide variety of stuff on display.
Nancy Yeoman: We had Colvin remove a one-piece tub/shower unit in our master bathroom and install a simstone shower and also remove all of the original toilets and install new ones. It was a very pleasurable experience because: we were always informed of what was going on (before and during the project), our house was kept very clean during the entire process and Andy (who was in charge of our project) and all others who came were very professional.We highly recommend Colvin and we will definitely be hiring them again for other kitchen and bath remodels.
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Bathroom remodeler
2. Bath Fitter - Fort Wayne
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· 59 reviews
2202 Research Dr, Fort Wayne, IN 46808
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Sereta Hopson: Got my new tub installed yesterday and I love it! So much better than before. The employee who came to install it was friendly and answered all my questions. I would definitely recommend Bath Fitter to my friends and family.
Kevin Boyd: Positive:Professionalism,Punctuality,QualityWe had Bathfitters remove the tub in our guest bath and replace it with a shower. From the beginning visit to completion they were professional. The day of the install they were on time, got everything done and even repaired a towel rack that was loose before they arrived. The work looks great.Service:Bathtub replacement
Don Thompson: Showed up on time. Explained all that was going to be done and how. Answered questions I had as they worked. Everything was completed and cleaned up and our new walk in shower looks great and my wife loves it.
Betsy Tracy: The gentleman arrived on time, placed rugs down so he would not track dirt into the house and he went straight to work. He did run into a glitch hen he cut through an electric line but he called someone for help and they had it repaired in little time. He continued to finish the job. I am very happy with the new shower! The only thing I am not satisfied with is the foot rest, it is way too high for me to be able to use.
Donald Kissinger: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueInstalled a walk-in shower did a very good job no complaints here job well doneService:Repair water fixtures
Marcus Irons: Service:Remodeling
Kelly G: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTurned my 1960s bathtub into a modern piece of art! Beautifully done!Service:Bathtub resurfacing
Christine Smith: Positive:Quality
Regina Stahl: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueBeautiful product. Excellent installation!!Services:Bathtub replacement,Shower refinishing
Elizabeth Hirschy: Positive:Professionalism,Quality
alva stolte: Service:Bathtub replacementPositive:Professionalism
Gretchen Bruce: Service:Bathtub repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Kirk Crosby: Positive:Punctuality
Katherine Macy: Service:Bathtub installationPositive:Professionalism,Value
Beth Sarazen: Positive:Professionalism,Punctuality,Responsiveness,ValueHad our tub replaced with walk in shower turn out very nice.Service:Shower refinishing
Ron Mitchel: Positive:QualityTHEY LIVED UP TO EVERYTHING THEY PROMOTE. THE INSTALLER WAS VERY PROFESSIONAL AND DEDICATED TO CUSTOMER SATISFACTIONServices:Fan repair,Remodeling
Donna Haddaway: The service man was very good and polite and answered all my questions. The only problem I had was that he had to go back to the shop twice while working on my job because he brought the wrong trim and shelf. The finished job was great.Service:Bathtub refinishing
Fred Rubalcaba: Services:Bathtub replacement,Shower refinishingPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
lloyd brown: Service:RemodelingPositive:Quality
Philip Farley: They removed a standard bath tub and replaced it with a walk-in shower. The process took less than a full day, and aside from a small mess that I said I would take care of, they left the bathroom spotless! The work was well done; they involved me in the process, and ensured my satisfaction with the details. The products used were very high quality, and should last longer than we do, and the warranty was well worth the extra we paid.Service:Plumbing fixture installation
Vickie Fahl: Service:Plumbing fixture installationPositive:Punctuality,Quality,Value
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Bathroom remodeler
3. Serenity Kitchen & Bath - Fort Wayne
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· 33 reviews
1912 Omee Ct, Fort Wayne, IN 46815
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Loraine Farnham: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAttention to detail and prompt response to any concerns or questions. Would recommend them to anyone needing kitchen or bathroom work. I have already scheduled them to remodel 2 more bathrooms.Services:Plumbing fixture installation,Remodeling,Tile work installation,Drywall repair
Stephanie Bailey: Positive:Professionalism,Punctuality,Quality,ResponsivenessSerenity did an excellent, amazing job for our church kitchen remodel, from the planning to the detailed completion.Service:Remodeling
Kevin Whitacre: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueSerenity provided us with a high quality kitchen remodel. We are very pleased with the result!Services:Plumbing fixture installation,Drywall installation,Remodeling,Paint indoors
Bradley Hintz: Positive:Professionalism,Quality,ResponsivenessSteve and his team did a great job on our total kitchen and partial bath remodels. They were extremely helpful and provided great advice when we needed some guidance on design decisions. I would highly recommend!Services:Install flooring,Plumbing fixture installation,Tile work installation,Drywall repair,Paint indoors
Kim Thorne: They couldn't help me, my job wasn't big enough.
Bethany Spencer: I cannot say enough good about Serenity Kitchen and Bath, Steve, and all his guys! From the very beginning with designing the kitchen and choosing materials to all the work of gutting the kitchen and then building a completely new space, the whole team was respectful, professional, hard-working. They got the entire job down within the timeframe they gave me from the beginning. They did a fantastic job. It’s not only beautiful but also done at a very high level of professionalism. We couldn’t be more thankful that we chose Serenity for our kitchen renovation!Services:Install flooring,Plumbing fixture installation,Remodeling,Tile work installation,Drywall repair
Dannielle Kleinhenz: I cant even get this place to call me back to even look at my bathroom, been trying to call them for 2 months now, no response...
Karen Allen: Positive:Professionalism,QualityThey did a wonderful job remodeling our bathroom. We would use them again for sure.Service:Remodeling
Melissa Dankenbring: We had Serenity Kitchen & Bath remodel and update our kitchen, as well as do some repairs and a small remodel on a bathroom. We had never had a professional remodel done on a house, and Steve and his crew made the whole thing as stress free as possible. From picking out materials and flooring to the finished product and everything in between, Steve, Chris and the rest of the team at Serenity Kitchen & Bath were amazing. They were on time, respectful, professional, and did amazing work. We are so pleased with the quality of work and the guys themselves we will be using them again in the future for our other bathroom. 12/10 would definitely recommend!Service:Remodeling
Jeff Pelz: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueResponsive and well coordinated to insure projects were completed on time.All employees were respectful of us and our property and very helpful when we had questions.Services:Remodeling,Paint indoors,Tile work installation
John Morrison: Steve Neeley was great with Serenity. Absolutely love the new bathroom. I love the floors! High quality work and priced well compared to alternatives we shopped in town. Kristian, who did most of the on-site work was excellent. Johnny the tiler with That One Guy did fantastic as well. We chose to paint walls and the cabinet ourselves which you'll see in the pics.Services:Remodeling,Plumbing fixture installation,Tile work installation,Install flooring,Drywall installation
Victoria Book: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueEveryone was professional and performed excellent work. The work was done exactly as explained and expected. We couldn't be more pleased with our new shower.Services:Remodeling,Plumbing fixture installation,Drywall repair,Tile work installation,Drywall installation
Tony Gonzales: Friendly people on schedule very professional and formative overall five stars
Thomas Swank: Positive:Professionalism,Punctuality,Quality,ResponsivenessWe did a bathroom remodel. Matt and Chris were very professional, courteous and skilled. We would hire them again.Services:Remodeling,Plumbing fixture installation,Drywall repair,Repair flooring
Emily Holloway: Great People 😀😀
Carol Kirsch: The crew was all of the above. Once they started working on our kitchen, they stayed on the job, not leaving it midway to take care of another project. I appreciated that. The crew was not only all of the above, but they were friendly and went the extra mile to answer my questions or described what they were doing. I give them 2 big thumbs up!Services:Remodeling,Tile work installation,Install flooring
Alyssa carroll: Amazing customer service and amazing work
Randall Burns: Serenity did a great job remodeling two bathrooms. The team did a great job from tear out to finish . Friendly ,always on time and careful to protect flooring and clean up every evening.The tile work looked great very happy with everything . Steve quickly came to give a estimate after calling and time frame for project . Definitely would recommend and will use again for next project .Services:Remodeling,Tile work installation,Install flooring,Repair flooring
Deb Winger: We wanted to remodel our bathroom that had a vinyl tub/shower spa and replace it with a custom tiled shower, replace the flooring, and replace the counter and sink. We signed the contract at the end of September and the project was started on December 3, 2020. It took them 10 working days to get everything completed (except for the glass doors). O'Neill glass measured for the glass doors on December 18 and they were installed on January 8. The shower is perfect and we love the flooring and new sink and counter. The shower is 5' and has a bench at the one end. Matt did a wonderful job and was so professional and so precise with everything. He put down the flooring as well as doing the tile work, installing the counter and sink, and doing all the plumbing. We couldn't have asked for a better company to work with. Steve Neeley, the owner, answered text messages promptly and was patient with us as we asked questions. Thank you so much, Serenity Kitchen and Bath and to Matt who did the work!Services:Tile work installation,Remodeling,Install flooring,Plumbing fixture installation,Drywall installation
Scott Federoff: This was the first real remodel when have done in our home and it was the replacement of a master walk in shower that was outdated. Steve was great guiding us through the design process. Our installer Matt could not have been better. He was always on time, never left a mess, but most importantly asked questions during the project when he came to a place he thought we needed to decide to go left or right. We had some very intricate tile work and other detailed items and he is truly a master craftsman. Our end result was better than we could have hoped for and I would use them again in a heartbeat and recommend them (make sure you try and get Matt on your project) without hesitation. There are photos of the end result on the Serenity Facebook site and are worth taking a look. I told Steve at the end of the project that the only downside was going to be my water bill going up from staying in the shower too long!Service:Remodeling
Josh Arnold: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueBeautiful bathroom remodel! I will add pictures later once the glass has been installed. A bit pricier than some other options, but the quality and warranty gave peace of mind and definitely make up for it!
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Bathroom remodeler
4. Bath Planet of Fort Wayne - Fort Wayne
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· 2 reviews
4422 Airport Expy Suite 250, Fort Wayne, IN 46809
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Veronica Erickson: Tub to shower done. Service from the workers, great! Even came back the next day to fix a small issue. The problem, however, was with the higher-ups. I called for install after seeing a commercial for several dollars in gift cards and a percentage off labor. Takes nearly a week at times, to get a call back, then I have to fill out paperwork to receive the gift cards, with info that i don't have access too. Ridiculous.... Give what you promise.
John Heitz: We wanted a tub to shower conversion and bath planet worked with us so we could. The guys were friendly and respectful and finished in 1 day. We love it and feel so much safer .
Orla Bontrager: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe enjoy our new shower ! All works as they said and is complete satisfaction. It's neat how they take all the old material with them. Nothing to get rid of afterwards. They left us with a great and wonderful shower. Very professional! All in a day! Thanks again!Services:Bathtub replacement,Shower refinishing
Kevin “Goodie” Goodnight: Positive:Professionalism,Punctuality,Quality,ResponsivenessOn time, Professional, good quality. Would highly recommend. Finished in one day and cleaned up after.Service:Bathtub installation
Kate Beamish: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWonderful experience with this company! I would highly recommendService:Bathtub installation
Troix Alan: Positive:Professionalism,ValueFrom the initial meeting with the design team to the installation, this outfit earned a FIVE Star review. There was hidden damage discovered during the removal of our tub and Bath Planet didn’t surprise me with extra ‘fees'. More beautiful than the computer rendering tool displayed.
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Hot tub store
5. Master Spas - Fort Wayne
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· 269 reviews
7102 Lincoln Pkwy, Fort Wayne, IN 46804
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4worldlovers: 
With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is.
That longing for your own backyard oasis to relax and unwind in?
At Master Spas, we understand that your hot tub or swim spa has to meet your unique needs.
As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivaled range of premium home hydrotherapy solutions to customers like you for three decades. Whether you are looking for relief from pain, pure relaxation, a therapeutic exercise aide, or to reinvent time with family, we have a hot tub or swim spa that will surpass your expectations.
Finding your perfect Master Spas hot tub or swim spa is simple.
Your local dealer will assess your site and your requirements before presenting you with recommendations and prices.
With your Master Spas dealer guiding you through the buying process, you’ll choose the model that is right for your lifestyle and your space.
Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution.
Applies magnetic therapy to pressure points on the neck and back. Increases blood flow, improves circulation, and reduces swelling.
Inspired by nature, our water filtration system utilizes copper and zinc to purify water so that it is crystal clear and fresh.
Walk, jog, and exercise in the water without the need for water shoes. The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface.
Creates a deep and wide current of pure water flow with virtually no turbulence.
The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun.
This hot tub is like no other I have ever been in. I love that you can control the flow of water and direction of the jets. I move from seat to seat for a full body massage!
Our hot tub has brought so much joy & relaxation! My aching body so appreciates the time spent in this heaven. We look forward to each day of pure joy!
This really is the best purchase I ever made. I can swim day or night, and I love the water. It has wonderful accessories that can allow me to get total fitness.
With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is.
That longing for your own backyard oasis to relax and unwind in?
At Master Spas, we understand that your hot tub or swim spa has to meet your unique needs.
As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivaled range of premium home hydrotherapy solutions to customers like you for three decades. Whether you are looking for relief from pain, pure relaxation, a therapeutic exercise aide, or to reinvent time with family, we have a hot tub or swim spa that will surpass your expectations.
Finding your perfect Master Spas hot tub or swim spa is simple.
Your local dealer will assess your site and your requirements before presenting you with recommendations and prices.
With your Master Spas dealer guiding you through the buying process, you’ll choose the model that is right for your lifestyle and your space.
Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution.
Applies magnetic therapy to pressure points on the neck and back. Increases blood flow, improves circulation, and reduces swelling.
Inspired by nature, our water filtration system utilizes copper and zinc to purify water so that it is crystal clear and fresh.
Walk, jog, and exercise in the water without the need for water shoes. The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface.
Creates a deep and wide current of pure water flow with virtually no turbulence.
The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun.
This hot tub is like no other I have ever been in. I love that you can control the flow of water and direction of the jets. I move from seat to seat for a full body massage!
Our hot tub has brought so much joy & relaxation! My aching body so appreciates the time spent in this heaven. We look forward to each day of pure joy!
This really is the best purchase I ever made. I can swim day or night, and I love the water. It has wonderful accessories that can allow me to get total fitness.
Pete Schrock: Respectfully kind: When I went shopping, I went to the full showcase at the Noblesville Fairgrounds. They helped assure me after I carefully weighed all the options. I never felt rushed or pressured. Then later on, months after installation, I received immediate care after reporting an issue with the folding bar. They sent a crew out to resolve the issue by installing a new crossbar free of charge.There are so many possible failure points in the whole process, and so far they've passed all of em.
DayGlowzXo: my mom works here so slay ig.
Kim Parr: We purchased a hot tub from Spanky(Mike Peters) in February. The tub was delivered within 2 days and the delivery guys were extremely helpful. Once we got everything up and running we had a few questions. I texted Spanky and got a response back within minutes. We have been extremely happy with our purchase. Thank You!
David Wilde: 0 stars if I could. Run away!
Ted Wright.: A great Product and the employees Always try toHELP you as much as possible. Must be Great management and ownership. Highly Recommend!!!
Dennis Zech: Really nice on the phone talking my order, everything went well.
Romaldo SMG: Muy bueno
Calamity: pourchased a master spa a little over a year ago. I was given the wrong color, and was told the correct panels were going to be shipped...never got them and have a brown tub instead of gray. I called for service because they had it set to run 24 hours straight, and it was overheating. technician from master spa showed up with a new pump to replace? the settings just needed set correctly. luckily I asked questions before he started working or it would have cost me hundreds. My tub now has a leak that appears to be a design flaw, as stated by my local technician. I called master spa to have one of their technicians come out, and they said they are "not servicing" at this time. Buyer beware. It was not a cheap tub...horrible....horrible...horrible....purchase a different brand!
Mike Hall: My Trainer 15D was delivered in November 2022 and it has been great! We did have an issue just this week and Master Spa sent a tech out the very next day to help diagnose the issue. It ended up being the circuit breaker had gone bad. I replaced the breaker and we are back in business!
HE Pennypacker: CHEAP!!! Poor quality, poorly designed hot tub. We have owned several other brands of hot tubs over the years, and decided to purchase a brand new Master Spa two years ago. Soon after receiving, I started realizing how cheaply made this spa is. The frame is constructed with different types of thin wood all pieced and patched together. There is no floor, only a sheet of plasticy paper-like material. The sides are a thin gauge plastic, which attach by screwing directly through them and into the frame. What a dumb design! There are no bolts or nuts (like every other hot tub manufacturer has used for years). So, every time you take the sides off of the hot tub, whether it be to inspect it or make a repair, or winterize, you need to screw directly into the frame, which means you will end up routing out the wood holes and creating wear and tear directly to the side walls. I’ve never seen such a cheap Charlie hot tub! 18 months into ownership, we had an ozonator line disintegrate, causing the hot tub to leak all over when the pumps ran. I called master spa’s warranty department, and they would not fix it because it was past the one-year warranty period (RED FLAG!!!). However, the customer service guy was nice enough to let me know that the quality of the hose was indeed poor, and it happens on many of their hot tubs! That was a $300 outside repair bill I had to pay to diagnose and fix that hose. Also, the skimmer does not function properly. It is designed to raise and lower based on the water level, but it doesn’t do that at all. It sticks and sits up high, not allowing water to go into the pumps when called for. If the pumps don’t get water they will burn up! It’s a horrible design. I’m sure all of these issues are ones that master spa is aware of. These are poor engineering decisions that I’m sure were done for cost-cutting purposes. Do yourself a favor and DO NOT BUY A MASTER SPA!
Brandi Windmiller: Love our new spa. Shane was very helpful explaining what chemicals we needed and was able to answer all of our questions!
Tom Rodenbeck: Salesmans promises versus what was delivered aren't even close. Make sure you read the contract because nothing will be done beyond. Don't expect customer service to return any phone calls.
William Conatser: Went to the expo and bought a 20k hot tub and was lied to. Was told it doesn't take almost no chemicals and it was damaged no cover. They told me to go buy a tarp and cover it. Water evaporates every 2-3 days had have to fill it up. Called customer service and they were very rude. It's been almost 5 weeks and still haven't received a cover. I wouldn't recommend using this company. Also I run the filter 3 times a day and added chemicals the sales person recommended.
Jodi Taner: Shane was great!! Explaining the different hot tubs. Highly recommend.
kent windmiller: Staff has been very helpful and pleasant. We are so very pleased with the new hot tub and are enjoying it regularly. At first start up we were having a tad bit trouble getting chemicals correct. One phone call to them and the info, we had it resolved in no time.Thank you Master Spas!!
Cyndi Andrew: Wonderful experience. Shane explained everything so well and was a pleasure to work with. Super excited to get out hot tub.
TODD STEFFEN: We bought a five person spa a year ago one of the most expensive one's they have and in the first few weeks the upper opening and closing bar started to bend which they replaced with a heavier gage steel, then the chrome plate above the water fall began to tarnish which had to be replaced and now after draining it for our second time for cleaning pump three wouldn't prime and pump two is blown and leaking, we couldn't be more disappointed and would never recommend or buy here again the quality is very poor I would recommend buying a spa somewhere else.
Brooke Alexander: Great products!!! Will never use another brand.
Jeremy Cowin: Our experience with Master Spa was exceptional. I purposfully waited two months after my purchase to write this review. Our was delivered very quickly and efficiently. We did purchase a used spa from them and had a couple issues in there very beginning. However, they were very responsive and had there experts out right away. After they fixed a couple items our spa was as good as new. They completely delivered on all of their promises and we have been extremely impressed with the service we have received from our first call to our last. We absolutely love our new spa. Thank you everyone ar Master Spa on a job well done.
Connor Rohrman: Easy and enjoyable experience working with Jeremy Slattery. Would recommend him to anybody! Can’t wait to see our built for us hot tub!!
Rhonda: I have called a left over a dozen messages in the last year and no one has called me back for warranty repairs. There is water in the control panel making the hot tub unusable! So I basically have a 15k porch decoration. I would not ever recommend them to anyone and will never purchase anything from them again! The customer service is the worse I have ever seen!
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Home improvement store
6. Lowe's Home Improvement - Fort Wayne
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· 1625 reviews
6931 N Lima Ln, Fort Wayne, IN 46818
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Home improvement store
7. Lowe's Home Improvement - Fort Wayne
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· 1716 reviews
1929 N Coliseum Blvd, Fort Wayne, IN 46805, United States
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8. Lowe's Home Improvement - Fort Wayne
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· 1505 reviews
4430 Illinois Rd, Fort Wayne, IN 46804
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9. The Home Depot - Fort Wayne
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· 1516 reviews
6235 Lima Rd, Fort Wayne, IN 46818
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