Best Finish Line Stores Indianapolis Near Me

Nicholas Richter: A lot good Nike and Reebock

Angie Roucoulet: Just left there without being helped. 3 people working with music being played with cuss words and the "n" word flying. Popular music, I know, but not for a place of business. Would have overlooked it if I would have actually been helped. Guess they didn't want my $160 today.

Rupert Gordon: Thanks for the rebate.

Allison Rugenstein: Unprofessional and horrible service

Vivian B: Went here to apply for a job as there was a sign saying "Inquire Within". The associate I spoke to was upset at me for asking (even when I pointed out the sign), so I left.

Amanda Balser: It should be zero stars but there is no option. Store manager refused my return even though I had my receipt, and shoes were in original condition. Next time don’t make excuses for how my card won’t work for your machine and can’t do cash back with debit purchases when every other store told me (and does) do it. Lies.. store manager also needs to drop calling people “baby and hunny”, such disrespect when you clearly know it’s your fault for not helping your customers.

Bob Short: My experience was not good!! Manger profiled me and accused me of trying to return a pair of worn shoes.💀 I’ll be taking them to a new store for a second Opinion. Than I will file a complaint with finish line🤡My kid wore them around the living room for a few minutes and we determined they were to big.

Travis Stafford: The store manager told us she did a raffle for the Jordan 4s today and she literally just let one guy come in and buy all the pairs. He would walk out with 5-6 bags and the put them in his trunk and then go back in to get more. I watched him make 3 trips back and forth. Shut this location down or fire the manager who just backdoors all the pairs. Low life scums

Sanondra Smith: I shop online for a pair of Air Force One and of size that I have got was a six and a half. But when I got my shoes in the mail and then I tried them on too big they will six 6y

Fred Houston: Girl was rude

James Olding: Never got all the sizes

Esthela Leal: Really nice shoes but I like the old school or new ones but most of the time they don't have my size. They have really nice clothes.

Tameka Oliver: The girl was ok

Alexis Cordon: the person in charge of this place was super rude and with a bad character bad service

Sarah Smith: Not many in-store selections!! 😔

Ronnie Lewis: Washington Square Mall is a sad sight, but The Finish Line is nice.

Brandy Buchanan Moore: Customer service was excellent

mary smith: My son like to shopping there

hollywood “hollywoodkc” jones: Had to have em

Kickman Indy: One of my go to spots!!! Always get good service and they help me find what I need!!!

Cisely Gallardo: Que lugar más malo y si es el personal..se tardan para atender ah los latinos...mal mal mal ni vuelvo hay mejores lugares q ese..

nichelle liddell: Nice staff

Aiyana Bailey: Awful, so slow, told us they didn’t have the shoe in the right size even though the right size was on display. Took about an hour of waiting to even get the shoes. Checking out was a nightmare. Not even busy but taking forever. Worst experience ever. Not the first time it has happened in this store.

Kimberly Purnell: I dealt with one nice lady that was at the register. She was very friendly but the other lady I’m not for sure if she was a manager was very rude. I feel like when you are working at a job like that you should have good customer service skills. If you do not like what you do then you should be looking for something else that better fits your attitude. God Is love

Latoya Leachman: The customer service at the finish line in Castleton square mall is so poor. They talk to you any kind away and they act like you were bothering them when you asked for a shoe and last time I checked that is their job. One particular guy there every time I go he is arguing with someone I did not get his name but he does not need to work there if he argues with every single customer. I was at this location on February 5th workers and management has poor customer service skills and I think they need training.. But that is OK. I took my money down to champs were they were very nice and professional

nevaeh grant: This place is very unprofessional, & the employees are very rude, disrespectful, and no help. I would’ve been better off going in the back room & looking for my own shoes.I don’t recommend shopping here, save your time & money!

Richard Young: We asked to see a pair of shoes, waited for 20 minutes. We decided to ask again and was told that they didn't have enough people working. The manager overheard the conversation and decided to help only to find out they didn't have anything available in that shoe. It's not the first time we have had a similar issue at this store. Will not be returning. We do visit the JD store in Greenwood and have never had an issue so it's just this store as far as I can see.

Stacey CI: There were probably 6 employees on the floor only 2 registers going. The line was 20 minutes.We waited to order shoes that a worker said they had and could be shipped. Of course then at register they didn't have it to ship. Also we were buying a pair of shorts that said $10 and rang up $15. Worker said nope they are $15, I told her all the shorts in that brand are 10 she said - must be an error they ring up $15.Horrible customer service, the Fort Wayne store was just like it. Wow what has happened to this place.

Katrina Bebee: Employees aren't helpful here. They act like you're bothering them when asking about shoes.

Griffyn Beavers: Lots to choose from!

a'drin hughes: I love finish line it’s the best ever Ofn grave shorty

a minor: Awful experience on black friday. Waited in line for 45 minutes to get up to the counter to check out just to have the POS stop working. The employee proceeded to tell me there was nothing he could do about it and that I had to wait in another line that was at least an hour long to purchase ONE item. Spoke to a manager about my experience and he handled the situation well. As for the other employee, awful service, no consideration for guests, and clearly did not care about his job.

P ISRAEL: The worst service I ever received, will never go back. They lost my business and I went to foot locker.

J S: Five star service, three star availability of sizes. None of the shoes I was interested in were available in my size.

menini's puzzles: Worst experience ever. The manager was racist and she only was taking care of people the same race as her. meaning african american. I waited 20 minutes for a pair of shoes to try. And I walked away.she communicates with the staff like if they are body guards hahaha. lack of organization and the store was dirty as a dumpster.Owner. optional suggestion.that "store manager has no clue of what customer service is". she will bring the store to become a getto.I will stop buying at this store, because of that."store manager": open your eyes. $18 dollars per hour does not make you better than customer. Put your feet on the ground and buy a smile. Becausr you need one.

James Olding: Very nice people work there and fast help

Rosalind Shockley: Couldn't find any help

Onelia Figueroa: Muy mala atención la verdad última vez que visito ese lugar no atienden ala gente solo hablan y hablan y nada que ayudan

ShiningStar: Great store for buying a selection of shoes and sports wear.

Namshi Alatul: Want shoes? They gots them. Sports stuff? Same. Drop by!

Janesha Murry: Received a pair of dirty Air Force ones and they did not want to return them

Jennifer Garcia: Will not be returning to this shoe store. Do yourself a favor and shop somewhere else with better customer service and better management. I went in and bought a pair of shoes for my 3 year old brother and returned them all within 4 hours. The night time supervisor told me I couldn’t return them because both was dirty when he only tried on one shoe and he was freshly showered. When I brought this to their attention all they had to say was “so you bought a dirty shoe?”. He had an Attitude the whole time and showed no effort in trying to find a solution. They never even let me see the box until I had already purchased them. I was told I could return them by their employees even after then being worn as long as it was within a 45 day period. There was a lack of professionalism and accord. Won’t be coming back, there’s better shoe stores elsewhere with more attentive employees.

sherry neblett: They have nice stuff clean and neat to see a little pricey but cool

Anthony Bobbitt: Sad place...poorest customer service ever ...this employee actually said to me all the unclaimed raffled shoes get sent back they not allowed to sale them . Be your own people..SMH !!

Hubert Hess: I bought my son a pair of school shoes at this store... my son wore the shoes only to and from school for about 4 weeks and the whole bottom started coming off both shoes.. called the store and was told they don't guarantee their shoes... I was referred to Nike where I made a claim but never got a email back with shipping label.. pretty disgusting of this business to sell shoes and not make it right if they fall apart in a very short time.

Ellie What: Wasn't allowed to try on the shoes and walk around in them before buying, like I have done my whole life. They were worried about these shoes getting creases.I ended up spending $145 on a pair of Nikes that are quite uncomfortable to walk in and it feels like they rub blisters on your ankles.Would have been nice if I could have at least taken a few steps around so I would know if I should or shouldn't buy them. Just been an hour after wearing them and my feet/ankles hurt, getting blisters already, etc.The size is fine, it's just the part up around the ankle that is uncomfy.Accidentally left my bag there as well, so I have no receipt. Not sure if they'd let me return them anyway...Edit: the atmosphere, music, and everything else was great. It's just unfortunate I couldn't find a pair that don't hurt my feet or try any on.

Rey Criss: Hay un parde tipas de las de ahi que le pregunte por un size se zapatos y me dijo que no hacia eso se supone que trabaja ahi y me hiso preguntar a alguien mas

Leeway Myway: The customer service is dry as hell and make sure you check your shoes for flaws, I'll never spend another dollar here they're pure trash!

Yoly Silva: Estuvimos esperando más de 30 minutos para que nos atendieran.Literal tienes que atenderte tú solo,el personal es pésimo.Si pudiera dar -1 lo haría.

George Watts: Pretty sure they all listen to rap music.Everyone in this store lives in a false sense of safe consumer materialistic dream land. It's like walking into a sims game in real life. Trending bots convinced they're people selling products to bots pretending to be their favorite rap stars... who are setting the trends for the bots. Its easy to lie to someone... its difficult to teach someone they're being lied to. So go buy your shoes slave brain.

Marianne M: I received the wrong exchange items 4 different times from JD customer service. I was frustrated and just wanted my money back. No stores would help me but speedway. The manager was so nice and understanding. She treated me fairly and I will only shop in speedway from now on. Thank you!!

marco gomez: real baaaad costumer services. they make like you goint inside of the store to ask free stuff. bad costumer service. bad costumer service.. baaaaaaad costumer service

Maria Figuereo: It was great, service, quality, and price.

Rick Walker: I buy my shoes from this spot here.!

India Johnson: Nike warehouse had me caught in a 7-10 day exchange policy for the Jordan MAs. I stopped here by chance, and found exactly what I know my daughter will love! Thanks for saving Christmas🎄 Nice selection, cool atmosphere. Thank you Simon and Kylie!!

David Todd Reynolds: Very well done remodel. Feels like a more modern shopping experience. Parking is plentiful.

Jonas Pfeifer: I'm so glad it's not finish line no more best kicks I've seen in 10 years on the west side

Hoyt Pragnell: Great customer service

Tonya Green: This is a early review do take it with a grain of salt. It tool almost a hr to receive 3 pairs of shoes. The only thing that made me feel better was the customer service.

M. Strickland: The Store is clean and spacious. A wide range of merchandise with a friendly staff.

Gary Lee: I came in today with no greeting and walked around for 20 minutes and still never got acknowledged.

Darvous Clay: New kicks

Chef Darnell: Small but ok

Ron Arnold: They had the size and style shoe we were looking for. Good, quick service.

Ian Leach: Store employees stand around talking instead of helping customer. I was the only person in the store and couldnt get help to buy 2 pairs of shoes.

Kathy James: Zero stars from me! The “manager” has terrible customer service skills! The $200 shoes we bought our son for school the silos started coming off the first day he wore them to school. We had the receipt, just wanted to exchange the shoes. Nope, not without your BOX!! REALLY FINISH LINE! I never thought I needed to ask the return policy at the time of sale, but apparently I paid $200 for a box!! Terrible store, the manager is terrible and the other kid who was working and waiting on another customer started mouthing off from access the store. I won’t ever buy from finish line ever again and I will give this review everywhere I can.

Sarah Williams: The store manager went out of his way to adjust my return and make sure I didn’t lose my coupon from an online purchase. Appreciate the awesome customer service and would shop here again!

John Eberle: I bought some amazing defective Adidas shoes from here back on November 27th, 2021 because I wanted to treat myself for Christmas. They were fairly expensive so color me surprised when the seams started to rip just past the 45 day mark. The 45 day mark is important because that is the furthest point finish line will return them. I have to go through adidas themselves now. However I need a receipt, conveniently the receipts are deleted online “as soon as they are printed” -an customer service manager. Do not bother calling customer service online as they will bounce you around 4 different people for an hour and hand you off to a manager that will say pound sand. I am going to try and contact the store manager directly because the retail store I worked at could pull receipts from any date using the card number. I am flabbergasted by the incompetence of the workers and the difficulties of getting a receipt. If you have to purchase from here take a picture of your receipt or link your phone number to the purchase through a rewards account. Do not repeat the mistake I made! I hope the manager makes it easy because I will be as persistent as needed.

ethan blair: Not much of a selection

David Mitchell: Not very helpful to the older generation

Tyeshia Beck: Very friendly and staff was helpful in me finding some shoes.

Cortnie Woods: Customer service is lacking... uncertain if store was unusually busy or if this is their norm. They were the ONLY store in Indiana that carried the shoe I wanted... for that I'll give 4 stars versus 3.

Ike Rich: Nice and friendly service

Danimal moberly: I think ur getting a bit expensive

Toby M.: They're always busy, but the staff (usually teenagers) seemed to never be too overwhelmed where they can't assist.

Patrick Carter: Cannot believe the price of shoes now days... seems like they are a Nike only store. I know they carry other lines just not many. Gone are the days where a shoe store carried Niki, rebok, Adidas, convers...ect

Catherine Y (Cat): Dope asl

Ray Bickham: Very friendly staff.

Patrick Query: Great customer service from Steffen.

James Barkman: Friendly staff, the store was clean, bright, and shiny. Love the way the shoes are displayed.