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1. EyeCare Express - South Bend
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· 148 reviews
1290 E Ireland Rd J, South Bend, IN 46614, United States
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Sara Nielson: Everyone here is very friendly and knowledgeable and I highly recommend them. Not sure if I'm spilling a top secret but they price matched my lenses! Saved 20 BUCKS!!!!
Gwendolyn Russell: Amber was great she helped me get the glasses that I wanted
MA Lindvalls: Such a great place. I've brought my boys and myself here for years. 💜
Jared Bunton: I went and got an eye exam and contacts for my birthday and a few months later I was having issues seeing. Out of one eye(I've worn contacts 16+ years it's happened before due to negligence of eye hygiene). Anyways so I went there to see what was up, and they could not help me there BUT the doctor got on the phone ASAP and got me an appointment with a specialist THAT SAME DAY! (I skippedweeks waiting list) because of the call. The specialist saved my vision had it been 1 day longer t may of not been repairable. So I thank them for playing a huge role in saving my eye. Cornea was scarred from sleeping in my contacts. My fault. Even went back and got the Dr a gift card later
Dawn Rose: I have been coming here for a couple years. The staff is AMAZING, very friendly and helpful. I got exactly what I wanted, and received my glasses the same day. Keep up the good work. YOU GUYS ROCK!!!
Shannon Wilson: Amber is always very helpful and is the reason I keep coming back.
Kimberly Zloza: Everyone was so nice and helpful. Prices are great and the service fast. Would definitely recommend!
John Palmer: I have been a customer at the South Bend location for quite a few years and that will continue. Prices and selection of frames are very good. The Staff and Doctor have always been very helpful and especially when I found out I had a serious medical condition that affected my eyes. Prices and selection of frames are very good plus their Specials. Thank YOU !!!
Nicholas Kemp: I came here for my first pairs and second pairs of glasses! Super quick and seamless! And what’s not to love about getting two pairs of glasses for $69!!!
Laura Didonna: This was our first time using Eyecare Express. My mom and I were on our way to another quick eye care place when they decided to call me and tell me they canceled my appointment (after we drove 1.5 hours there). I called EyeCare and they informed me that they would see me immediately and I could just do a walk in. I saw the eye doctor to get my prescription and she was quick and thorough. They were very patient with my mom and I as we were indecisive about which 2 frames we wanted. They stayed with us 5 minutes past closing and took our orders. We came back the next day after noon to pick up our glasses. We noticed that a lense on my mom's glasses was popping out of the frame and they fixed it immediately. We also dropped off sunglass frames to have them made while we went to eat. They even let us share the bogo on our sunglasses. Due to severe traffic we were going to be about 10 minutes after closing to pick up our sunglasses. I called them and they said it was no problem and that they'd have our order ready for us. My mother and I had a nice experience and I am grateful for the kindness they showed. I would recommend them.
Deatris Jones: Amber was amazing. I called right as they were closing asking her if she could please help me because someone broke my glasses and I was driving without them. She allowed me to come to the store and was able put my current lens into a new frame. I am really grateful for her help and kindness.
Jim Rockford: If you want to look good or are in public often, DO NOT come here for new glasses! Received absolutely terrible lens fitting that is distinctly noticeable. Nose pads also cannot be adjusted or situated because of the lenses not being properly made. When asked about the issue and if everything was correct visually and pointing out the lenses looking like they were put in crooked, was told in a snarky tone by the desk clerk "nothing we can do about it, its already made". No offer to correct and re-cut the lenses or get at least 1/2 a refund for the shoddy quality - nothing at all. Very poorly put together and absolutely no care about quality from this company when you pay over $300 for a pair of glasses that were supposed to be buy one get one free. Beware their one hour service, shop elsewhere.
Arisa Bajer: Very nice people with fast service. They were very busy but still moved along in a timely manner. The doctor herself was very nice and energetic, very obviously wanting to genuinely help. The rest of the staff were kind and professional.
Pat Hayes: First time we used Eyecare Express. My husband and myself both picked out frames placed our order and picked up new glasses in a reasonable time frame. However, after wearing a few days they felt heavy, so we went back explained our problem to Jennifer. She let us know it wasn't a problem we only had to pay the difference, and she reordered the thinner lens. We picked our new glasses up today had a couple minor adjustments and walked away very happy. Jennifer was amazing with her customer service skills and very knowledgeable about the products.
Adam Rogers: Always get glasses here so easy and great selection to choose from.
Cindy Stutzman: Been coming here for years, always very happy with our glasses and their great customer service.
Emma Rogers: I love this place, everyone was so nice and helpful. We've been getting our glasses here for years.
Ms. Carmen SanDiego: Terrible service. No one seems to know what to do on the front end. The doctor was very unenthusiastic, not knowledgeable and seemed like she didnt want to be there that day. Paid over $300 out of pocket because someone did not do their job and submit my claim to insurance. Ended up having to do a reimbursement form which was time consuming and I'm not even sure I'm going to get my money back. Then a month goes by and I have not heard from anyone so I call to find out where my contacts are and she goes back and tells me that they're ready for pickup?? I asked when was anyone going to call me and inform me that what I PAID FOR was there and she just kind of laughed and told me that she didn't know. Don't waste your time. This place is not one to go to for your eye are needs.
Katey Molden: Rock solid service from everyone staff wise today. Can not recommend it enough! Thanks!
robert young: go with eyes wide open. if it sounds to good it is. had broken frame same one on shelf asked to buy frame and put lenses in them. no they would not.. 2 pair glasses n frames $69.. used insurance charged over 300 for 1 pair. that's why our health care suffers.follow up visit same review nothing changed. same experience.
B Base: Do not go here. I purchased 2 pairs of thin feather weight lens. The first time I went to pick the lens up the lens were different thicknesses. The second time they came back they were not the thin light weight lens. The third time they tried and they were double the thickness of my original lens and they said that is the best they could do. Just go online and purchase your glasses.
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2. Walmart Vision & Glasses - South Bend
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· 5 reviews
3701 Portage Rd, South Bend, IN 46628, United States
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Josiah Twiddy: The arm of my glasses broke, so I wanted to see if they had any way to fix it. I guess maybe they don't repair glasses there, which is fine, but the only question they asked was, "Did you buy them at Walmart?" It just seems like they could have at least asked to see them or suggested somewhere I could go without my prompting. Not upset, just also not impressed.
Shante Teague: Love the staff and Dr Van Fleit.!!!
Heather Misiukiewicz: The people of this vision center are fantastic. Dr van fliet is thorough and always takes time to answer questions. I have several children and we have all been here for our eye needs. They are all very patient and kind , especially with my children. They are quick to meet the needs of all who walk into the shop. I would recommend all of my family and friends go to this vision center.
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3. Walmart Vision & Glasses - South Bend
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· 9 reviews
Erskine Commons, 700 W Ireland Rd, South Bend, IN 46614
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Bravo Gabriela: Great Service.Amanda and Andrew are always very professional!
Justin Eikenberry: Best service. Best people. Anything less than 5 stars for this crew is a lie! Dr. Jones and her team make me feel like family and I’ve never dreaded an appointment.
robert hoyle: If you want cheap glasses this is your place. If you want good service this is the last place you should go. Stood there waiting for 20 minutes just to get an itemized receipt for my insurance and there was no one in the Vision Center. I went to the service desk to ask where the person was and after they got done chatting and playing and actually decided to help the customer, another 3 minutes wasted, they said ummm oh there she is she's heading back there now. Where was she you ask, I'm glad you did, she was doing her shopping while she was supposed to be in the vision center helping customers. Worthless people at Walmart!!
Ashley Gage: HAD AN EYE EXAM DONE, WENT BACK TO PURCHASE CONTACTS AND WAS TOLD THAT SINCE I NEVER MADE AN APPOINTMENT FOR A FOLLOW UP VISIT AND IT HAD BEEN OVER A MONTH THAT I WOULD HAVE TO PAY AGAIN.. WHY? WHEN NO ONE THERE EVER TRIED TO SCHEDULE A FOLLOW UP VISIT, SO THEN AFTER PAYING AGAIN TO GET "SIZED" , I WAS OKAY... NOW TODAY I CALL TO GET A COPY OF MY PRESCRIPTION FAXED TO ME AND THEY DON'T KNOW IF THEY WILL HAVE IT AVAILABLE AND WILL HAVE TO CALL ME BACK?!... THE PRICE IS THE CHEAPEST AROUND, BUT WHEN YOU HAVE TO KEEP COMING BACK AND PAYING MORE OR CANT GET YOUR OWN RECORDS, WOULDN'T IT JUST BE EASIER TO PAY MORE SOMEWHERE ELSE?? WILL NOT BE GOING BACK HERE.. THIS PLACE IS A JOKE
Rita Seams (stormy): Had glasses made there , will not ever waste my money again. Received my glasses and couldn't see when I looked from side to side. I was told for another 300 bucks they could give me the full Vision. Not only that I told them they were to strong. They told me to wear them until my eyes get use to them. So I lost over 300 bucks on glasses. I'm not wearing glasses until my eyes get use to them. Dont waste your money
Lo ve: Jennifer needs additional training regarding benefits. Turned me down what a waste of my time.
Brandy: I was diagnosed with pink eye, wasnt given an antibiotic ,and was told I could go to work with the public & to just practice good hygiene, well I brought antibacterial had sanitizer etcAnd still spread it, for 4 days after.my visit I was beyond miserable and possibly spreading this HIGHLY contagious pink eye , before I got REAL help for my condition. I had assumed anophthalmologist would be best fit for a condition involving the eye, clearly I was mistaken! Font waste your money or time here.
Ashley Gurrister: Wonderful place great people
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4. MyEyeDr. - South Bend
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· 72 reviews
315 W Ireland Rd #103, South Bend, IN 46614, United States
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Gary Demski: Tiffany, Anna, and Jeremy went above and beyond to help me find the best fit for new glasses! I can't thank them enough for the time and dedication that they put forth to make it a wonderful experience! Tip of the cap to the staff!
Tami Schmidt: Very pleasant and helpful.
Matthew Villanueva: I purchased glasses with damage protecting insurance. Eight months later I returned with damaged glasses. I had a hassle free return and exchange and was out within minutes. Kudos!
lynnette glossenger: Friendly...always
Jordan Wroblewski: Best eye treatment in the area. Felt really well taken care of and had the best options for our situation. Thanks Jeremy and team!
justin quinn: Great experience. I came here from Michigan because all doctors around me were booked for over a month. They seen me within a few days. Dr Marwa was great. Explained everything. Will be making my trips here from now on even if I drive an hour.
Matt Heidinger: I haven’t had my eyes tested in a long time but everyone there was nice and took the time to answer any questions I had. Anna was awesome with helping me pick out frames and fitting them on me. Since then I went back and got sunglasses because of the great service I received.
StaceyAlyse Pointer: I have worn glasses since I was three. Dr. Albert taught me knew ways to see better at night! So thrilled! My daughter saw Dr. Mrs. Avena and she was so patient with her as it is her first time needing glasses. She was so empathetic with a teenager needing glasses! The front staff; Amber, Tiffany, Alyssa, Jeremy, Umekia were ALL amazing! I'm not sure I've ever been to any office where the person at the front desk all the way up to the Doctors have been so extremely fun to work with! They helped us stay within our budget (hard to do with four pairs of glasses!), they were fun to be around, and were so professional with everyone who walked through the door. We are very excited to finally find an eye care doctor's office that we will come back to each year! Thank you!
Jack Schnell: I would definitely recommend MyEyeDr to everyone! From the moment I checked in with Abbrinnia, to the moment I left, everyone made me feel like I was part of the family. I had the most comprehensive exam from Dr. Avena who took the time to answer all my questions, as well as made sure I felt completely comfortable about my prescription before I picked out frames/contacts. Umika did a great job during my pre-test by keeping the atmosphere light and fun, while still informative. Alyssa asked me questions to pinpoint my concerns and issues before seeing Dr. Avena, she also was very professional and accurate and made me feel comfortable that she knew what she was talking about. Once I was out of the exam room, Jeremy assisted in helping me pick out frames. I ended up getting both a pair of glasses as well as sunglasses and will be coming back for years to come. My experience was professional, friendly and fun and made me a lifetime customer now that they're keeping me looking great and seeing great too! Kudos to the South Bend team, this team knows what's up!
Jami Kotras: Absolutely recommend this place to anybody for your eye care needs. They are fast courteous polite just absolutely an awesome place.
andrea madrigal: Great experience I love it everyone is really nice too you they are very patient with people
Dennis Ryans: I had a great experience today at my eye doctor, they were very helpful and courteous.
Tylon Fennessee: The staff was very helpful and professional
Mercedees McBride: Was fun to talk n joke with staff and pick new glasses out they were very helpful and kind!
irene gutierrez: I was very satisfied with my eye appointment on 6/2/22. Everyone was very attentive. I felt very comfortable especially with the checking me before the Dr.
Pilar Walton: I’ve been putting off going to an eye dr. for years and this was my first time here. Staff is friendly and knowledgeable and I had a pleasant experience. I can’t wait to get my new glasses!
Anniyah Nelson: Very friendly place! Very fast and gives great information. Answer all questions thoroughly and makes you feel comfortable! Loved Anna !
Eric Merfeld: Everyone was very friendly and helpful. Definitely recommend.
Michelle Burgett: I had a great experience today here! Everyone in the front office was very friendly and helpful. Especially Alyssa! The Dr. was awesome at explaining things and answered my questions without making me feel like I was taking too much of her time. I will most definitely be going back!
Brooke Bryant: Always super friendly and fast. Always very understanding
Gregg Russell: Friendly service, got my glasses a few days early. Still waited more than a week but they were correct and they made sure they fit perfectly.
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5. Michiana Eye Center - South Bend
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· 276 reviews
319 N Niles Ave, South Bend, IN 46617, United States
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Alma Cutler: Very helpful and respectful I love my kids going there
Joanie Boone: The greeting was very pleasant the staff was friendly Dr. Sanchez assistant was very pleasant and friendly (sorry can't think of his name) but he made me feel very comfortable thru my eye exam and Dr. Sanchez was wonderful and awesome explaining to me about my eye exam and the lady (sorry cant think of her name)where I order my glasses from she was very pleasant..from the time I walk in to the end of my visit. Good job staff😊I would definitely recommend to people to come there for their eye exam
Jennifer Arevalo: Dr. Sanchez was great. She took care of me and the staff was really friendly.
David Groff: I scheduled a vision exam with Dr. Sanchez. The visit was very thorough and Dr. Sanchez took the time to answer all my questions. The assistant was also great.
Shameka b: Very professional, Informative, thorough, and knowledgeable staff. A pleasant experience from beginning to end. Dr Salam was awesome. A must have as your eye care professional.
China Cotton: The doctor was very pleasant and the staff was also pleasant, the biggest part was that the doctor relieved the excruciating pain that was in my eye! I highly recommend michiana eye center!!
marilyn myles: Exceptionally friendly and helpful staff. As soon as you walk in the door, you will be taken care of. My appointment was very excellent.
Angela Lapkiewicz: Great staff and Provider was amazing. Will be coming again
juno zero: The drs were amazing and understanding!
Debra Parker: They made it easy & not as scary!
Karla Forsythe: I appreciate that they were able to get me in quickly after an eye injury. I also was provided valuable information on what I could expect as I recover and what additional symptoms would require a return visit.
Warren graham: Good people with knowledge.
AJ R: Always a good experience.
Tommy Leszcz: Fast, friendly and efficient
Anore Ross: Na
Karen Anderson: Great customer service!
John Crawford: This is my new optometry home. The front desk staff are amiable, the technician was efficient and on his game, and Dr. Chavez gave me a set of trial lenses that enable me to function in a meaningful way to society.
Mark Dougherty: Dr. Baxter is always friendly and does a great job at answering any questions that I have.
Kimberly Smith: Excellent service. Optometrist really are concerned with my eyes
Donna Briney: Very friendly and knowledgeable staff! I felt relaxed and at ease during my visit!
Cathi Isza: I wanted to go to a doctor I could trust, this is my second time going, and they all are very professional, eye exam was a breeze and great selection of frames.
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6. Focused Eye Care - South Bend
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· 70 reviews
810 E Colfax Ave, South Bend, IN 46617, United States
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M. Sean Turner: Absolutely fantastic! The staff are engaging, polite, and efficient. This is the best experience I have ever had getting glasses. I wish I could give 6 stars!
Flowjo Walker: Eye still red, waiting for it to clear up
Brian Sittley: Dr. Purtzer does a great job of listening, explaining and giving patients all necessary attention. She's wonderful and highly recommended.
Susan O'Brien: It’s easy to schedule appointments here and a reminder card is sent every year. Dr. Whitney Purtzer is very thorough and I feel confident she will catch any serious problems with my eyes. My prescription is always accurate and I love my glasses. The frame selection is plentiful as I have a narrow pupil distance and can find frames that fit my face here. They will also gladly order the correct size frame to fit your face. My family sees Dr. Purtzer as well and have had thorough eye exams resulting in glasses. They are seeing better now! The service is always on time and I have zero wait time even if I’m early. I appreciate Good Service, Thank you!
Veronica Martin: The staff was kind and courteous. The Eye Doctor took her time to listen to my concerns, they helped me to find the perfect glasses my visit went well. I was treated with respect and taken care of professionally. I enjoyed my visit and will recommend them to my friends and family.
Brian Peck: Dr. Purtzer and her staff are great. I will be back!
Tanesha Jones: Been coming to this place for awhile .. we love the staff
David Thomas: Dr. Purtzer is a kind caring compassionate person she makes you feel comfortable and welcome
Brett Crowe: Ordered glasses $729 waited a month for them to come in. Can only see my phone when I hold it 6 inches from my face. 1 in closer or further away completely blurry. Can see fine far away unless I turn my head I centimeter to the left or right then again completely blurry. They told me it might take awhile for my eyes to adjust. I've worn glasses for15 years and have never had a problem before with much less expensive glasses. Both of my roommates got medicaid glasses from focused. With anti glare and scratch resistance at a cost of $0 extra. I paid and extra $192. I am not at all impressed with focused eye care. I can see better out of my pair of drug store glasses. They simply dismissed my issues but I guess they've already been paid in full so why would they care that I am not at all satisfied not to mention cannot see out if the inferior glasses they sold me. The most expensive and absolute worst glasses I have ever had. And they say you get what you pay for...Ha! Last time I splurge on myself.
Danashe Thompson: The receptionist lady is Beyond rude, and she book a appointment that I missed and was not aware of after a call with questions and concerns on the situation due to my child. I was told to go see my primary doctor. Due to it not being time for his Eye exam time, but because I have 3 miss appointments it’s my fault even after explaining what happen, but best wish.
Karl Fleming: Very patient friendly,and amazing staff that are trusted in there craft! A Reallife business & part of the ND/South Bend Community 🎯💯✔️🤠
Dennis: Had metal shaving in my eye and they fit me in in-between appointments and took care of me quickly. The staff and doctor on hand were extremely friendly and very helpful. I was very appreciative of the fact they took me on as a walk in and got me in and out quickly and throughly checked my eye and made all the foreign material was removed.
Mrs. Lindow: The entire staff works together to provide a quality experience. They assisted us on numerous occasions, including the time my daughter’s glasses broke less than 24 hours before a special family trip to the mountains! She had her new glasses in literally hours. Our entire family sees Dr P-that’s 6 of us!- and we have always been happy with our experiences.
Jaime Sanchez Alba: Dr. Purtzer is great. She takes time to get your prescription right and to go over any questions or concerns you might have.
Vicki Brown: I have been going to Focused Eye Care now for 3 going on 4 years and I absolutely love everyone there! They are nothing but helpful and pleasant from the minute you walk in the door. My eye dr is the greatest she takes the time to listen and she really cares about what she’s doing and about her patients. They go out of their way to make sure your comfortable and happy with the glasses and how they fit. Now if your like me where I can’t make up my mind on which pair I want, they’ve helped me with that too. I’m always happy with the results and very pleased when I receive my glasses!!!!! Yes if I had to rate them between 1 & 10 I would give Focused Eye Care a 100 and trust me I’m picky lol!!!! They are all great!!! 👍. Sincerely, Vicki Brown
Troy Blasko: Very polite&quick service
alynn83: Dr Purtzer is great and explains things thoroughly. The rest of the staff is very nice and helpful as well.
Sam Ehresman: I've been coming here for several years now. The staff is very knowledgeable and friendly and my prescription is always right for both my contacts and glasses. I highly recommend them!
Natasha Foster: I am always pleased with the care my children receive here. The Dr. is so caring and actually listens! Highly recommend!
Suzanne Thomas: Friendly staff. Clean office. Dr. Purtzer is outstanding. Very knowledgeable. Clear communicator. Fast and efficient. Friendly and kind.
Lisa Heckman: The staff here are very pleasant! It's such a cute place! Tons of glasses to choose from. Dr. Purtzer is very personable and pleasant. Will be going back next year!
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7. Stanton Optical - Mishawaka
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· 872 reviews
5415 N Main St, Mishawaka, IN 46545
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Cindy Cumnins: I took a pair of my husband's glasses in that were broken to Stanton Optical where they were purchased and asked them to repair them. After a few minutes they told me that a screw had broke off and in could not be removed. Then I was told I'd have to buy new frames because there was no way to get the screw out. They didn't even attempt to remove the broken screw and said that it was caused by over tightening it. I told her we have never touched, let alone, tightened, the screw. I took the glasses yo Walmart Optical in Niles, MI. A very nice young women greeted me asked how she could help me. I explained what I was told at Stanton. She ssid" I can fix them". Wthiin just a few minutes, she had repaired and cleaned them at no charge.They were repairable but the Stanton employee just wanted to sale me frames. They didn't even come from Walmart yet they were happy to help me. Go yo Walmart!
Markey OnKey: I had a pleasant experience at Stanton optical, all of the staff was very polite and I was seen fairly quickly apon arrival.The gentleman Dr Gish was very patient and informative about the state of my eyes. I would highly recommend to friends and family :)
Johnie Shelton: Went here to get contact lenses and it seemed like they hated their job and just wanted me in and out. The pre examiner acted like he hated his job and was getting annoyed with me. It took nearly two and a half months to get my contact lens order and when I went to pick them up they again handed them to me acting like they were annoyed and wanted me out. They didn’t even call me to tell me any kind of updates on my already late order. My prescription ended up being way off and went to Boling Vision Center and was treated much better. They took the time Stanton should have to make sure I left with the correct prescription and made my visit very welcoming.
michael wagner: This is basically a scam. At no point do they inform you that their 2/$79 deal with free eye exam only applies to people who basically only need reading glasses until you've already had your eye exam and picked frames. Then you find out the eye exam you've already had which was supposed to be free is actually $95. And the frames that were chosen from the deal section were actually $169. Which didn't even include over $250 for the lenses, because lenses with a prescription higher than readers were needed. They aren't just using a gimmick to get people in the door, they are scamming people. You can't give someone a service and tell them after the fact that they owe over 5 times the amount they were expecting without even warning them it was a possibility. Especially when even if the person rejects the glasses they still have to pay more than the deal amount for the eye exam that just happened.
John FamilyMan: What a great experience! Very helpful staff. The doctor was very informative and does a great job of explaining all he's doing. After the exam we were helped out by Mark. Mark was top notch! He was very helpful & gave us options instead of being a pushy salesperson. I really appreciated him for how he did his job and interacted with my wife and I. Whoever does the hiring there is doing a great job also. Whoever is in charge of promotions, give Mark a raise. I'm not related to Mark and he didn't pay me to say this, I was just a random costumer who was impressed.
Melissa Miller: Danielle was phenomenal and all the ladies on staff that day were knowledgeable, fun, and Attentive from the moment I walked in the door!
Sandra Hart: Good service!! Danielle was fantastic. There were no hidden fees which was really nice. My glasses were done in 10 mins
Sean Austin: Had a great experience definitely talk to Julie when you go in she is very helpful and professional
LG Williams: Quick and easy. Very hospitable 😃
Jd Miller: Took an hour to be seen. Eye examiner was rude. Glasses said $199 but after being upsold (do you want clear lenses, or do you want like a scratched up piece of glass off of an old ford truck...do you want them to not scratch easily, or do you want wind to scratch them, ect.), and ended up paying over $350. BUYER BEWARE OF THE UPSELL.*if you think you will get an exam and glasses for cheap or free with insurance...idk I did. Paid $350 for my son's "exam and glasses for $100", or whatever the b#llsh@t sign said
Jordan Mayfield: Going on a month and a half and still no glasses. Purchased the warranty a year ago. Some damage happened, and they sent them out for repair. They tell me 7-10,14 days to receive them. Never showed. You call them, they don't answer the phone. A 3rd party answering service answers. We will submit a ticket every time I call. At least 15 times now. No answers.They tell me it's a shipping issue. Folks, it doesn't take that long to ship. Unless you're getting frames in the store that they can turn around without shipping out. Don't waste your time.However, again, in store, good service.
Kirstyn Kubiak: they’re a great place, i always go to them!
Dale Kilgore: Heather the receptionist calls herself the owner and is a snowflake that refuses calls to people wanting to spend money with the exstablishment.Word of advice if you want competent service, go to Walmart eye doctor, as they are better than Heather and that speaks volumes.They threw a baby fit over being asked what insurance they accepted because Heather don't know the difference in insurances but is a medical receptionist.. smh
debbie leonard: The staff was friendly and helpful the eye doctor was knowledgeable and nice. Would recommend it to friends and family
Dani H: Had a great experience at Stanton Optical. The ladies name that helped me was Danielle and I was happy with the service and the personable experience that she provided.
Tasha Tasha: Came in on Wednesday and there was only 2 people working but you would have never known! I had the pleasure of having Danielle assist me with my purchase and I could not have been happier! I will be back for my next exam and will request for her to help me again! Thanks again Danielle!!!
promise: Danielle was very helpful. She took the time to help me pick out frames even though they seemed quite busy. I can be difficult sometimes but she didn’t make me feel like I was. I really appreciated that. She was very personable. The whole staff was great but Danielle really stuck out to me.
Antonio Gilbert: Stanton Optical were really helpful. I called and they were able to fit me in their schedule. Daniel their front desk. Is really cool. She’s very helpful and friendly. I highly recommend. 9/10
Debra Thomas: Here waiting to be waited on I try on several pair of glasses, so I picked out a pair Danielle had me to have a seat.I waited ,waited Danielle She never came back, , But would look me in my face. she waited on every White person that came in the door and those who came after me. It will never change !! I asked her did she see me ?? She just walked away with No Answer !! We as African-Americans has a stigma that we’re aggressive. We’re angry we are loud we are troublemakers ,But !! I never said anything else to her because I know what the outcome would have been with Mishawaka, Police . A Black aggressive, angry Black Women confronting a White Woman of course I would have been the one who started.The conflict . So I sat there with dignity until the young man Mark was available to assist me I was okay with that because he gave wonderful customer service. 20th century and we still sitting in the back of the bus..
April Ilagor: They went above and beyond to make sure that I could pay for my glasses and help me qualify for assistance.
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Drug store
8. Walgreens - South Bend
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· 35 reviews
1351 N Ironwood Dr, South Bend, IN 46615, United States
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B Bitch: Do not fill your prescriptions here. They close the pharmacy whenever they feel like it and if your script is a narcotic they cannot transfer it electronically causing the patient to suffer withdrawal symptoms until they either reopen or the doctor office is open to resend script.
Shiloh M: employees are rude. i asked for help finding masks and was told they were “in the back corner” of the store… i asked where exactly and she pointed in a vague direction. didn’t give an aisle number or any details of the products or sections of the store that might be near them. after wandering for a few minutes i found them near the front of the store. when i reached the counter, she very judgementally asked “where are you going that you need to be wearing these anyway?” as if that’s anybody’s business but my own. all i know is if i showed my customers that much disrespect, i wouldn’t have a job.
Roxan Tidwell: The pharmacy staff are great, love smiles and service for years , I just love them!!!
Rwings73: Nice staff. The pharmacists are very knowledgeable. I get asked sometimes about side effects of prescriptions I'm getting refilled.
Joshua Hartsell: Pharmacy staff is rude and unhelpful. In a world of options and a pharmacy on every corner, I'd suggest exercising your right to choose elsewhere for your pharmacy needs!
Shellie J: Love them!
Tammy Jones: Curb side pick up was amazing. My order was filled quickly. Instructions to pick up were easy to follow and the actual pick up was flawless. My daughter has food poisoning and I wanted to get the items to relieve her discomfort quickly. The order was filled before I could even get my shoes on. Once I got to walgreens to pick up my order I barely waited 3 minutes when it was brought to my car by a very kind person. All around an amazing experience that I would recommend.
Vickie Elaine Harris: I love this store and the pharmacy they are very friendly and helpful and the store always clean and they have great prices I love there cards that I need to get any occasion they have great quality product and food and special as well they have patience with a smile
K Eberhard: Third month in a row this pharmacy is out of a prescription med that I get refilled EVERY month there. They have given me a partial refill. And then I make a 2nd trip for the rest. This month they are completely out. So, I have to go without it for 3 DAYS! I am going to be in bad shape in 3 days! I will NEVER spend any more money at Walgreens. The pharmacy is bad!!
Mindy Welker: Pharmacy now closes for "lunch" at 1:30pm because they don't staff enough pharmacists. Can't pick up or even drop off prescriptions during this time. Employees/pharmacy staff are rude and snarky when you ask about it. It's not a clean store either. Ive been a loyal walgreens customer for many years and in a few short months of going to THIS walgreens, I will never go back in another one. Transferring all of our many monthly prescriptions elsewhere.
J “Amorecavallo” Hous: I absolutely love Karen in the pharmacy. I am in between insurance right now and she is always going above and beyond to help and with a smile too. Really makes going to pick up Rx so much more pleasant. Thank you Karen!
Me: Very nice pharamcy people can speak and understand english. Way better then cvs across the street.
Lois Kassem: I would never used their photo department! Very unprofessional staff that doesn’t have a clue about anything going on. Put my order through four different times online due to their errors... and then the final time to find out upon arrival that they didn’t process it! So wasted an hour of my time waiting at the store as I did them again! I would pay double to not experience this again!
Carrie Wildchild: Very friendly staff
Ashley Balentine: Very good prices WAY better then cvs by far
shazzar mack: It is a excellent store.
G Kim: Somewhat limited selection of many products. Friendly employees however, and not too crowded. Overall pleasant experience.
Michele Woody: Was a long time CVS customer and when they stopped being 24 hour, that was enough for me to pull the plug. EVERY time I went thru the CVS drive thru line there was a line of cars. And it simply took forever to get a rx filled. Meanwhile, across the street at Walgreens, there is hardly ever a line, and if there is, it moves along quickly. I also noticed that some of my maintenance rx are free at Walgreen's, not the case across the street. One of my rx is over a$1,000 (before insurance) a pop and the way it is written/dispensed, I could very well be paying that 2x a month but they worked with me to insure that I only have to pay it once. Every employee I have encountered, whether it be in the pharmacy or out on the floor has been friendly, kind & helpful.
Brian Sullivan: The pharmacy is not open 24 hrs. And you can't even get some of the over the counter stuff because they keep it in the pharmacy. They just give you blank stares when you need Advil cold and flu.
Emma Jordan: Totally unprofessional employees. The store manager can’t control his employees. They are out of control.
Sheila Friesner: Nice and clean and employees are friendly.
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Drug store
9. CVS - South Bend
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· 14 reviews
2051 S Bend Ave, South Bend, IN 46637, United States
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Frank Karczewski: Closed for lunch earlier than posted time
Mike Singleton: never ever have my prescriptions ready! no matter if i order online week ahead, or call days ahead, whatever i do, in order to have medication available when i arrive, is flunk. wasting my valuable time standing there, and still gotta inform the pharmacist in person to fill prescriptions! regardless, im wasting 30 minutes to inform the pharmacist to fill what i had ordered days ago... and wait another 30 minutes. it never fails...
Stephanie: ZERO STARS. WORST CUSTOMER SERVICE EVER!
Mark Pedzinski: ordered prescriptions to be filled on their app yesterday 01/26/2023! i went down their today, their lunch break finally ended and i still had to ask to have them filled! sad part is im bus dependant, suffering from copd, and out of albuterol, an emergency to pick up! then of course its 16 below freezing considering the windchill to wait for city bus back! utterly cruel and unusual punishment? been inside cvs nearly an hour! bus stop there near speedway, bus stop back on their side, exit drive out! 30 minute for bus!
Jeremy Liggett: Worst pharmacy ever! Scripts get called in 24 hrs in advance and they still aren’t ready! I’ll never use this location ever again! Twice this has happened! Get employees that work!
M W: I only use this CVS for prescriptions. The wait isn't usually long but there is no drive thru so you have to go in the store. Parking can be kind of hard because it's right next to a busy Martin's. However, there is one woman who works in the pharmacy department that could be friendlier. It's ok here but I think I'm going to switch pharmacies as this one is no longer convenient to my home.
Jason Quaid: Everything that I was looking 👀 for ❤️
Storm Harman: If I could give less than one star I would!!! Horrible pharmacy!!! Staff is rude and doesn’t acknowledge you. Pharmacy employees don’t even say have a good night they just stare at you until you leave. Very unhelpful. If my insurance let me use Walgreens I would never step foot in this building again.
Maddison Apple: Manager always helps and is very pleasant with their attitude.
Alissa Hansen: I like this pharmacy. Very fast on filling prescriptions and the pharmacists are extremely helpful. The store has a good selection of merchandise and puts up accurate sale tags every week.
Lori Winenger: I have delt with this pharmacy for over 25 years and Craig Keefe and Mark Beam are the best there is. Mark always knows how to fix the problem I have with my doctors and insurance....and there have been plenty. These two I will continue to have take care of my family. They are excellent!!!!
James Kauzlarich: This store is Large, clean, and friendly. It sells lots of merchandise, has a pharmacy, sells first-aid items like rubbing alcohol, Band-Aids, triple antibiotic, sells food, candy vitamins and herbs. It also sells liquor.
Emily Potucek: Wonderful pharmacists and security guard! I will miss being able to fill my prescriptions here.
De Y: I love this store!! I have been going to it since it was Osco's and have felt no need to change. The staff and I are old friends, we know each other by name, and they make me feel important whenever I enter the building. There is one part-time employee who even tells me a funny joke whenever I see him there. From the pharmacist to everyone else who works there, they are all abundantly helpful and kind. I love the bargains and the bonus bucks! My 4 year old grandson calls it "Our CVS" and it is! There is never any need for me to go to Walgreen's, Walmart or any other place when I can get all I need here.
Nathan: This is my normal go-to pharmacy. Staff is friendly and extremely helpful. I've been coming here for 8 years now so everyone knows me by name. :-P
Erik M: This is your standard CVS in terms of product selection and prices. I personally find the CVS reward dollars to be extremely frustrating but that isn't a reflection of this particular location.I have been here about half a dozen times and at least half of those times the checkout lines have been insanely 5+ people in length. The customer service reps are super nice about half the time and the other half appear to just be going through the motions.
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Drug store
10. CVS - South Bend
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· 106 reviews
2210 Edison Rd, South Bend, IN 46615
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Don Pauley: Can we got to pick up prescriptions there it takes forever they call you on your phone tell you they're ready and then you get there and you're not ready it's terrible drugstore
Chance Peregrine: Would give zero stars if I could. My partner was trying to pick up his medication but they kept refusing to give him the correct medication, despite insurance double checking and even confirming that he was approved for the prescription they were refusing. Not to mention they were consistently misgendering him, despite his legal name being a masculine name. We tried to get it sorted out over the phone, with insurance on the line as well, and the technician hung up the phone. The insurance company was absolutely baffled by their ignorance and how rude they were to someone just trying to get their medication.
K Bla: Good
Alex Harkness: if i could give less i would. pharmacist is always rude as if he isn’t paid to make sure patients get what they need. very ill informed on issues for said patients with their medications. and never fills my scripts without a hassle that lasts maybe weeks at the keast
Noelle Dana: Got my flu shot here, very easy. Allie was incredibly kind and helpful!
Scott Kretchmer: CVS GUMWOOD Granger IN- was sent a text stating all scrips were ready. Waited 1.5 hrs behind 6 vehicles, get to the window, was told none were ready, and they are filling as needed. Moving all business to anywhere else!!!
Matthew Bodnar: this is the worst pharmacy in South Bend. The voice mail program is horrible too.
Elizabeth Yoder: My husband had his home nurse come to see him, he has a heart condition where his heart is at 20%. She sent 2 scripts, he got a text saying they were ready 2 hours later. He went to pick them up, the lady with the glasses laughed and said, yea, these will take hours to fill & maybe we can have them done by 9.. when we close.. I said, by he got a text saying they were ready. She says, well, they need to be approved & rolled her eyes, shut the door and walked away. Absolutely horrible woman! There was no need to act like that.
Joe Sam: Every month there are problems with my prescriptions. I would go to a different CVS pharmacy but this is the third one and they are all very, very bad at what they do. It really sucks when your ins. Has preferred pharmacy.
Lillian Pask: The tech Liz is very helpful and great with people!
Stephanie: The pharmacy NEVER answers the phone!! Their drive thru is closed down and with short staff, they close at 5. If I can’t make it there then at least answer the phone during the day!!!
Ashes !: Azzedine was super helpful and friendly! I have had an issue with getting one of my medications since September, with little help and no responses (or medication).He went above and beyond to get it to go through to my insurance and I now have the meds I need!You are amazing, Azzedine! Customer service skills are certainly ideal for being an example to others!Again, thank you so much, means more than you know!
Gabriela Milewski: They don’t know how to pick up a phone
Jack Ransbottom: Wow is all I can honestly say about the pharmacy dept. I had a prescription called in on Monday, Dec. 20th from St.Joe hospital when I was there overnight for A-Fib. I went there 3 different times that afternoon to get my prescription for a blood thinner. They said it was still in process. I told them I would be back the next afternoon. I went there at 5 this afternoon and was told it was still in process. I told the clerk I was there 3 times the previous day and got told the same thing. The clerk said she would check to see if they could expedite it. I waited for close to 10 minutes while she helped other customers. She finally came back and said they didn't have the medication. I left there pretty disgusted which leads me to this review. If I could give them less than 1 star I would. Very, very incompetent pharmacy! I should have learned from the previous 7-8 years I've went there. They were always the absolute slowest even before covid. You folks really need to shape up. You're extremely pathetic! I may call the manager tomorrow...not that I think it will do any good.
zaniya sconiers: The pharmacy techs are rude and feel entitled to have an attitude with customers yet whenever I go in there they take forever due to not focusing on doing their jobs and are on their phones.
Tiffany Brantley: Busy
Jessica Brooke: This pharmacy is ridiculous. Anytime I call I’m left on hold for 45+ mins! When I go in there the staff are almost never busy. They are chatting or on their personal phones. Don’t get me wrong, the staff are pleasant when I physically go in, but this wait time is insane. I was calling about my 6 year olds prescription but never got to talk to anyone. What a joke.
K Gillen: Regarding Edison & Ironwood location. My experience in getting photos taken couldn’t have been smoother. Katelyn, a manager helped me through every step. She was professional, courteous, personable and efficient. And has a sense of humor! Thumbs up.
K Nicole: I get texts saying scripts are ready and whenever I get there I STILL have to wait 45mins to an hour!! Drive thru is always ridiculous I do6nt care what time you go. When I call I'm on hold for 25 mins or longer...IF SOMEONE ACTUALLY ANSWERS You are better off getting your prescriptions from a bubble gum machine. I switched to Walgreen's. Lot less headaches!
Michelle Hedge: I'm so disappointed with this pharmacy. It's almost impossible to get through to them, they don't answer the phone. If you need help from them, you have to go in which is not always possible. Will be using a different pharmacy in the future.
Jennifer Jacobs: Where should I start! Been on hold for 15 min and get hung up on. Called again and have been on hold for 10 min.The reason I have to call is because they didn't fill the right meds for me and they've done this before?! Use to go to Walgreens and never had this problem! CVS on Edison stinks. Need people who know what they're doing!
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Drug store
11. Walgreens - South Bend
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· 21 reviews
52482 Indiana, State Hwy 933, South Bend, IN 46637
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12. CVS - South Bend
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· 30 reviews
4403 W Western Ave, South Bend, IN 46619
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Optometrist
13. America's Best Contacts & Eyeglasses - Mishawaka
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· 63 reviews
115 E University Dr, Granger, IN 46530
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Optometrist
14. Patrick Albert, O.D. - South Bend
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· 3 reviews
315 W Ireland Rd #103, South Bend, IN 46614
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Eye care center
15. Eye Care Associates of Michiana - Saint Joseph County
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· 258 reviews
17477 Generations Dr, South Bend, IN 46635, United States
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Optometrist
16. Midwest Eye Consultants - South Bend
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· 36 reviews
17615 IN-23, South Bend, IN 46635, United States
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17. CVS - South Bend
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· 62 reviews
2101 E Ireland Rd, South Bend, IN 46614
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Optometrist
18. Visionworks Doctors of Optometry - Mishawaka
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· 14 reviews
5720 Grape Rd, Mishawaka, IN 46545
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