Best Hair Transplantation Clinic South Bend Near Me

Frank Spesia: The South Bend Clinic has failed numerous times to file routine paperwork and prescriptions. This has has resulted in dangerous delays to care for my diabetes. Calling the office is useless, as they have outsourced their phone system to an offsite third party - so once you navigate the long hold times, you still won't speak to anyone with medical expertise or even anyone on site at the office. I have asked for my doctor to call me back, and those requests are either ignored or delegated to a nurse. I wrote a bad review before and was contacted by my physician with a request to take it down - the first and last time that my doctor at the South Bend Clinic has called me back.Stay away from this place if you have chronic medical needs or like being able to communicate with your physician.

Andrea: I love Dr. Sara Bajuyo! She is amazing and I wish I could give her 10 stars!! She gives excellent care and also cares about her patients and her nurse is also great❤️

Christine Mighion: I really like Dr. Bajuyo and have always felt confident in having her care for my family. The new system with using call center to communicate is awful! I made an appointment for my son while he would be in town over break. I received the confirmation email which I accidentally hit cancel instead of confirm. My fault. I immediately called the office number and once again was shuttled to the call center. The person on the other end said our appointment was still there regardless of the fact I could no longer confirm it. I drove to the office since I couldn’t talk to anyone and the woman said it was still there but she would make a note not to cancel.I thanked her and told her his time wasSo limited I just needed to make sure he was seen that day. Guess what? My son showed up to his appointment to be told it was canceled. He called me and I asked if someone could cal me about this and they said no they couldn’t do that. Really? I heard her then say it didn’t matter Dr. Bajuyo wasn’t available to see him anymore and he could reschedule. I had to move things around to make that happen. What bothers me is that my husband is a dentist and he would have made sure to squeeze his patient in if there was a mishap. I went out of my way to make sure the appointment wasn’t cancelled and no one ever said to my son “I’m sorry for the mix up and inconvenience”. I had my own issue with the Dermatology so maybe it’s time to look for providers outside of SBC. Mistakes happen but having some empathy and kindness goes a long way. The fact that you can no longer talk to anyone in the office personally is just ridiculous.

Andrea Misner: Although I really like my Dr (Sara Bajuyo), getting through to the front desk is the worst. I’ve been on hold for 45 minutes and still no answer. This is unacceptable. You can’t tell me that of all the people in the office no one can pick up a phone. What ever happened to customer service?

chad harpole: Why is it so hard to answer a phone? Hold times are over an hour long, they don't call back and wait for u to answer the phone. They say your call is important, but if that were true it wouldn't take more than 20 minutes to get a hold of them.

lily marie: Dr. Albright is so kind and understanding. I moved out of town but continued seeing her virtually because she’s the best! She’s been very patient with me through medication adjustments and helped me find what works best for me:) I usually get nervous in clinical settings but she makes me feel so comfortable and understood. I am eternally grateful for her!!The nurses and reception staff are very helpful and accommodating as well! Everyone is so so nice and it’s clear that they care for patients and go above and beyond to help:)I typically don’t write reviews, but it’s clear that people tend to only review when they’re upset or frustrated. This south bend clinic location is an easy 5 stars for me and I would recommend them to everyone:) Thanks for everything you guys do!!

Megan Bilderback: Waited on hold for an hour and half to finally reach someone at a call center that didn’t understand the doctors/nurse note in my file. Had to wait for a return call. The nurse, Robin tells me because I need to wait 15mins after my shot it would be 5-10 mins after closing time I would need to just wait till the morning. Because someone couldn’t spare 5 mins I will have to wait with a severe migraine for another day or her other suggestion was going to the ER. No compassion from Dr. Albright or the nurse Robin at the South Bend Clinic. What a shame.We will be finding another doctor and one that has in office staff answering the phones. Even the nurse said the call in situation has been “bad”.

Becky Graczyk: Doctor I saw had minimal bedside manner. Doctor and nurses were chit-chating about irrelevant matters during my entire procedure.

Zuzanna Zmud: Impossible to get through on the phone. Make sure to use the patient portal or their online chat.

Theresa E: From the reception desk to the wait to seeing Natalie Emmert to leaving, my 2nd annual appointment went as well as my first did last year. Great team. Thank you!

Cristal Saucedo: They booked me for an appointment only to let me know they don't accept my insurance the day of my appointment at the clinic in front of everyone.

Paul Clark: I had three visits and nothing was done but charge my insurance. They do nothing but send you to another referral. I had nurse practitioners in Lafayette perform what they are referring to specialist.

Natalie Belfiglio: Dr. Albright is an amazing doctor. However the woman at the front desk was awful. Had an appointment this morning that I was going to be late for (the roads were slick with ice and snow) I called and told them that I would be late, they told me that it was fine, to drive safe and they'd see me when I got there. I got there and the woman at the front desk told me that I would not be seen by my doctor even though I called ahead and let them know I would be late. She did nothing but told me to reschedule even though I had already had to miss work to be there. Unprofessional, if someone says that your Dr will see you, then honor it

James: Called for an appointment so i could get a new PCP and a reference to a pulmonologist, gave them my info and insurance and let them know i have a cough (i get it every year) and a negative covid test with it, they book me. I show up 15 minutes early for the appointment and they ask me if i have any covid symptoms, i say yes, a cough but i warned of that and i have a negative test. Receptionist calls doc and they say i need to reschedule because i have a cough and i need another covid test done that day. I go get the test, negative comes back 3 days later, i call to make another app and i say i want a new doc because i feel the first doc not telling me they'd reschedule me is unprofessional. So they set me up with another person. I get a call five minutes before they close on the same day saying he doesn't want to see me cause i was a no call no show for the last app. I call next day to complain that i did show and was wrongfully turned away, so receptionist sends doc a note and i get a call later that day asking what insurance i had (even though i gave them my insurance) and if it was private id get an app, otherwise i might not get an app if it's like Medicare medicade etc. This office is highly uncoordinated and wasted a lot of my time running me around. If they can't keep simple files accurate and up to date, i definitely don't want them looking after my well being. Choose carefully

TheKarinne09: Schwalbe makes me feel cared for. He listens and is patient (no pun intended) I'm so happy to have a doctor I trust who listens to me without judgement and works with me so that I can live the life I want with a little less stress. He's helped me find affordable health coverage and referred me to specialist both in and out of his office. Again, I am so thankful to have found a doctor like Justin Schwalbe. The receptionists are very nice and polite too. However, like with most quality places, prices can be high. I think it's usually worth it though.

Tom VanHeesbeke: Dr Schwalbe is a good Dr but the whole Phone system Appt setting and persricption refill system is a joke. No call backs horrible attitudes towards the patients from the office staff. Run Dr Schwalbe South Bend Clinic is gonna pull you down with them!

Kk B: It was my first time going to Dr. Albright, she was professional, thoughtful, took her time, made sure all my questions were answered before moving on to the next thing, made sure I felt heard, and showed a dedication to helping me find the problem. I couldn't be more pleased with the visit, or with her care! I highly suggest her 😊

Francisco Gavlan: My wife went to this place and found her MD Laura Albright. At her initial appointment she was told she would see a oncologist ASAP. That appointment was never set. Instead they set her up for these other appointments, for blood work. Well we missed our appointments twice. They were so far apart by a month. Not only that but we had a death in the family and could not make them. Now we're trying to see our doctor again and the Receptionist said the doctor no longer wants to see my wife as a patient. So does that mean we get a refund because they literally didn't do anything. They couldn't even get medical history from the other oncologist. Which is why the appointments were set so far apart.More than happy to find a more capable office.

Karly Evergreen: They are rude unprofessional and don’t seem to care about their patients. They refuse to fill needed prescriptions on time and never answer the phone

Molly Hewitt: I recently started seeing Dr. Laura Albright, who is wonderful. This complaint is in regards to the staff. Over a month ago I faxed a form to the office for Dr. Albright to fill out. The office was then supposed to fax the form to the company on my behalf. The first time I called to follow up about a week later, I was told by the front desk that they had received the form, and that it was passed along to Dr. Albright. Then, I called to follow up a few days later and was told that no one had actually received the form that I faxed; they then told me that I needed to fax it again, which I did immediately. I followed up yet again, and was told that they never received a fax from me ( though I have the receipt for both faxes saying that it was sent and received). Though I was frustrated, I know that technology can be a pain, so I proceeded to bring the form to drop off in person a week ago. I just followed up today. The first call I made, I was told that the note on my file reads that the form was dropped off by the nurse to Dr. Albright, but that no further action had been taken. I then got a call later from another woman (Alexis) saying that the form was received, filled out a week ago, but that my "phone seemed to not be working", so no one had been able to contact me (I'm not sure how this is possible, as she just called me and the phone seemed to work just fine; I had had no other phone issues during the week). She then told me that it's been sitting there for me to pick up. I explained that I had asked I had left explicit instructions to fax the form to the company. She told me that she would fax it today. I THEN got a call from another woman, stating that the form had been faxed a week ago (by Alexis of all people), but they'd just go ahead and fax it again for me today as a "courtesy". I called to ask for fax receipts, and they "couldn't find the one from a week ago" coincidentally.I know this all seems somewhat silly, but in reality this was ONE piece of paper that was part of a full application for Shire Cares, a company that pays for my medicine. Since I haven't had these forms, I've gone through the physical pain of withdrawal, then the financial pain of caving and paying over 200 dollars to get my medication.I have kept my fax receipts, my voicemails, and I've taken notes through this whole process. I'm very concerned that I've been blatantly lied to by the staff at this office. I wouldn't make such accusations without proof; I work in customer service and I know that it can be hard to have people yell at you all the time when they don't get their way. That's not what this is about, and I encourage everyone who uses this particular clinic to keep a paper copy of all transactions.

Lisa Papai: The sign on the corner is way too bright. It really should not be on when it’s dark out, it is a hazard for traffic. Also, the images you are trying to display on the sign are bigger than the sign, so only part of the ads show up anyway and they’re impossible read.

Allen Fuentes: no point in calling because they don’t answer! after 45 minutes of waiting (yeah i know) i hanged up and just drove there for an update on my x-ray for my back.

Ursula Dreaded: The Best Care! Thank you for putting up with my putzy, difficult, bad patient self. ❤

Mrs. Lindow: The office was clean and the staff is professional. The care I receive is consistent and the follow- up is appropriate and timely. I’m a patient of Dr Larsen and he’s wonderful! He helped me get to a complicated diagnosis through testing and follow up meetings. I truly trust him with my health.

Brian Weller: Great doctors, that care about your health and needs.

Cynthia Liggins: Cleaning clinic

Sandra Kemp: Easy in, easy out. Good doctors.

Kim Branson: I needed to get labs done. At first I couldn’t get them done because I needed an appointment. Recently I was told “ no were not doing appointments now because we’re back up to full staff” I checked twice about this information because the website says you need an appointment! I get to the labs this morning.... first in line. They took three people in before me because THEY HAD AN APPOINTMENT! I have called the clinic three times last week and spent 90 minutes on hold for the three calls. This is beyond ridiculous and frustrating. Do yourself a favor and find a different health care clinic. I love my doctor but the operation of the clinic itself is the worst!

DeAnna Ham: Dr. Cassidy and his staff made me feel like I had an input on my health, educated my husband and I, and gave us options so we still felt in charge of our health. My information was kept completely confidential.

S. W.: Doctors vary in experience and quality from duds to heroes. Do your research! The facilities are now a bit old n dreary but clean. Sometimes dealing with record keeping or billing can be frustrating but isnt that true of any medical facility?

James Kauzlarich: Ok

Lasher Tempest: I had been treated by the core of the original Doctors who started this clinic as independent physicians and they are all terrific individuals... I'd return if it was my decision.

Destiney Smith: My only complaint is that the receptionists can be a hair slow. I've never had a problem with them other than that, and my doctor seems to legitimately care about his patients.

Brad Brink: Receptionists can be a bit short and interpreted as rude but Dr. Larson seems like a doctor who actually cares about his clients

Judith Edens: I've had numerous problems here. My son's doctor is a total quack for one. Other doctors are okay there but do not get stuck with Soisson. The front desk is very rude and slow. Switching doctors, they didn't even check my ID when I came to get his records!

Kayla Martinez (LaLa): What an amazing clinic! I have no idea what the other guy is talking about lol I've ALWAYS been treated with respect and friendliness from the staff, wait times are minimal and Dr. Larsen is kind and patient. He never makes me feel rushed during my appointments and answers every question I have about my chronic condition. I recommend this doctor's office to anyone 😀

Rick Rish: Staff is rude and snobby, uncooperative and unaccommodating. Dr Thomas Larsen is a very arrogant Doctor. You often don't find many family physicians with a PHD, I think it's gone to his head. If you don't listen to him lecture you, he will "dismiss" you from his practice. I understand he had issues at Memorial too. Maybe he should go back to Denmark where he is from. South Bend clinic has a policy that you can't change doctors within the same group throughout their entire network, so if you don't like the doctor, you won't be able to continue going to South Bend Clinic.

Arnela Cozzi: Felt listened to and heard, love my lips, thanks Kellee!

Kara Gordon: The PC Center is amazing! They were very thorough in explaining the procedure and with all my questions. Felt completely at ease come surgery time.

Amber Coppler: It has been officially 5 week since my tummy tuck and breast lift. After losing 150lbs I knew I need this done but never thought it would be possible. After meeting with Dr Downs and his team my dreams started to seem like reality. Five weeks ago we completed 1 of my 2 suggested surgery’s. My recovery so far has been extremely easy with little to no pain. Dr Downs has been just the best. He took his time and explained every part of my surgery and what I could expect. It was a pleasant surprise to wake up from surgery and find out he didn’t have to make the vertical incision down my stomach due to all the my weight loss, and lose skin. I’m so happy Dr Downs is who I decided to go to for this surgery. Can’t wait for him to complete my project.

Daysha Feliciano: Such an amazing team! The staff is very kind and took the time to explain the process and answer all questions. They made me feel extremely comfortable while doing an amazing job on my injections! I wouldn’t go anywhere else!!

Nadzieja Pocheki: Thoroughly disappointed!I did reach out to your office and got the non-chalant....well you signed the papers! It's really quite a racket!! Patient care or satisfaction does not seem to even be a thought in your mind.

Cynthia Wojtysiak: It’s been one week today since I had my upper eyes and arms done, I can’t be more pleased with the results! I have had virtually no discomfort or pain. Dr. Viscardi and his staff were amazing. They were professional, caring and made my experience exceptional. If asked would I do it again….. the answer would be absolutely!!! Special shout out to Lavene and huge thank you to Dr. Viscardi and his staff!!!

RICK ADAMS: I had eyelid surgery done with DR. MACIAS in august . I want say she did an amazing job on them. Had both sides done top and bottom, what a great transformation. She is absolutely the best. I would recommend her to everyone.

Michelle Craig: The entire staff is wonderful! Kelle Hedges is brilliant! She has a great eye for perfection and is super personable.

Rosemary Ponto: Do not give them your credit card. I went for a botox walk in. Could not have in lower lip. They said I needed filler,could appointment,charged my c/c 50.00 for nothing.

Carolee Saylor: Very disappointing, I had an appointment today and I thought my appointment time was 8:30. When I arrived I was told it was 8:00 and not 8:30. She said maybe they could work me in but the lady next to her shook her head no. So I had to reschedule. Mistakes happen and irregardless of who made the mistake I felt disregard but I rescheduled anyhow because I did pay a 50 dollar deposit. She gave me a new appointment card for October and my name was not even close to being spelled correctly. Bottom line is thisappointment was important to me and I left feeling upset. I feel like it was their mistake and not mine and they did not even attempt to make it right.

Daisy Parrett: Center PC has given me the very best experience possible. I had contemplated breast augmentation for years. Dr Macias gave me exactly what I asked for and more!! Ever single staff member was very sweet and kind at every visit. Also very informative. I never left with any worry or unanswered questions. Surgery and recovery were very easy going and the Anesthesiologist was GREAT( I was extremely nervous since I had never had surgery before)!! All together 10 out of 10 and will continue to recommend to all my friends!

Farah Khatoon: I would give a -5 if I could for the spa. Went in for Consult with the aesthetician (not my first time with one and just moved to town so looking for a new one) and she did not examine my skin or have any idea what I needed. She simply handed me a bunch of price sheets after leaving me sitting in the exam room for 20 min. When I asked her specifically about one treatment over another her reply was it just depends on what I want rather than discussing the pro and cons. They charge for the consult which is just a pricing visit for whatever you want done. If you want really advise, stay away from this place.

Sarah b: The Centre PC has a wonderful and caring staff. From the time of my initial consult to 4 months post op they have always been helpful and polite. Doctor Down does amazing work and has great bedside manners. Would definitely recommend him to my friends and family for whatever work they may want in the future.

Shauna Tidwell: I’ve been coming in for the past couple years for my Botox between the eyes and have always had a great experience!!

None ya Business: Let me say, I am rating this a 3/5 because I have had great service in the past, but yesterday was different. I called to make an appt and the receptionist was so rude to me I am considering not going back there again. Lady, you work in a doctor office, but you are not a doctor yourself. And, even if you were remember this, you are no better than anyone else, and it's people like us that pay you.

Tina Hinen: Dr. Downs and his staff are wonderful. They made me feel comfortable and answered all my questions. Look forward on taking the next step with this team at The Center PC.

Melissa Palmer: Kelly is amazing, so friendly, knowledgeable and professional. Great place.

Leslie Peters: Staff was helpful, pleasant, and professional.

Julie Andrews: The staff is very friendly, professional and there was no wait time. They got me in and out very quickly. Kellee made sure to explain my treatment plan in detail and answer all my questions. I will be referring my family & friends for any treatment they may need.

Elissa Chudzicki: My experience with the Centre P.C. was nothing short of excellent. Their customer service is refreshing and top notch. The entire Centre P.C. staff from start to end made me feel so comfortable and at ease. I would highly recommend the Centre P.C.