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Grocery store
1. Kroger - South Bend
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· 535 reviews
4526 W Western Ave, South Bend, IN 46619, United States
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Cortney Love: My favorite grocery store.
Dan VanMele: Have most items in stock and Short or minimum check out lines,
Max Lytle: It was extremely busy with Xmas a few days away. However operations seemed to move smoothly other than the pharmacy. I heard quite a few of those people complaining
Jennifer Arevalo: Their produce manager is very kind and always helps me get cases of the items I need.However, I am knocking off two stars due to their cashiers. I prefer self check out just because their attitude is TERRIBLE.The other day the cashier was really rude and ignored when I would speak to her. She even tried to overcharge me on lettuce.Seriously I love Kroger, their deals are awesome. I'll just stick with self check out from now on.I will admit they treat you how they see you. When I go in all dressed up they're nice, but if I go while doing chores or my hairs up in a bun and no make up they are always so flippant towards me.
Jacki Hein: Older grocery needs to be upgraded
Carl Hagg: Not enough sales tord heart healthy diet.Expshelly the ones that can't afford a 💓 healthy diet on food stamps.Was just at Kroger on 8/22 /2022.in self service line purchasing some items ask the cashier for help with digital couponsI had all ready entered my phone for my kroger card thatCoincide with my card he tell me myPhone number used twice I asked howI asked him to reduce the order he said NoI ask to speak to a store managerI told him what happened ask he can'tThe after a argument because my info was being used he tells me to leave I ask whyAsk him to re do order he said noThen instead of finding the problemHe calls sbpd if Kroger corp was to watch video thay would see I did nothing wrongHere I am with heart failure thay kept arguing before sbpd shows cashier is standing behind manager laughingFinily sbpd showed asked what happenedHe told his I told mine the officer was veryOne sided doing his job for the managerDo not understand why I was treated this way. I WILL BET I'M IN KROGER 3 OUT OF 5BUY THINGSWHEN THERE IS A SAFTY I SPEAK UP NICELYSHOW WHAT WAS WRONG.FOR EXAMPLE BAIR WIRE IN MEAT KOOLERHO CAME BACK IT WAS LIVE WIRE HE TAPED VERIOUS UTHER THINGNO. I HAVE A PROBLEM SHAME ON HIM.Doesn't deal with problem called sbpdOver the Kroger card of mineI call Kroger Corp about magment and cashier dealing the problemHopefully I get a call back from Kroger Corp tomorrow the no trespassing orderShould have never ben filed if the problemOf my Kroger card was delet withNot telling me on my way out to go shop at Martin's. Thank for listening
Shane S: Stopped here on the way home to get some stuff. Great prices and the staff was extremely friendly. Definitely going to stop here again to pick up some things.
Megan Boomershine: I am changing my review.In the last few month the store has gone really down hill. A few weeks ago when the temps outside were above 90° the store didn't have the AC on for well over a week. The produce was rotting in the fresh fruit section and fresh veg section amd there was so many bugs flies and gnats. And even still it smells so bad of mold there by the potatoes its enough to take your breath away. The meat case has a horrendous rotten smell now by the chicken. The milk case has a bad smell now too. The new store manager doesnt seem to care about cleaning like the old one did. Its getting kinda nasty. I am worried the store will end up getting closed down because of his horrible oversights in cleanliness. Before customer service was always opened now its closed several days a week. Ive gotten big cuts of beef that cost over 20$ that have been bad when I open them to cook them but didnt look rotten but smell so bad when I opened the package. Also Ive bought baked goods that have been moldy when I open it. This never was an issue under the other mans watch. I dont know the new manager but its obvious someone new has taken over and he doesnt have the same values as the previous store manager. That smell in the fruit and veg department makes you almost sick. I'm worried the store will end up closed down if this keeps up. Please please address this issue District management. Our community needs this store. I love shopping there but I'm close to going to a new location and that makes me feel so sad.
Tala Gentry: I was at kroger trying to pick out a designed cake for my daughters 1st bday. & Heather from deli/ cake area was so very helpful. She went above an beyond for me to make sure my daughter had an amazing princess cake. She was very kind an deserves a raise. Thank you Heather from krogers!!
Joseph Hunter: Kroger is Kroger. Always something good on sale limits on many products
Golden DomeCab: Very friendly staff and check out
robert young: absolutely 2 stars for the fresh fruits n vigies that are far from..embarrassing..mon july25 just revisited this Kroger store.. in the past my visits and reviews have not been favorable.. today my visit was much much better. newer management changes..store much cleaner. produce sparse but quality 👌 very much improved.. stock on shelves tidy...SOMEONE HAS STEPPED UP TO MAKE IMPROVEMENTS FOR THE GOOD.. FOR NOW I GIVE 4 STARS 🌟 TO SEE IF IMPROVEMENTS CONTINUE..
Anna Clark: TWICE NOW I HAVE BOUGHT A$100 MASTER CARD AT KROGER ON WESTERN IN SOUTHBEND AND WHEN I WE T TO USE THE CARD IT HAD ALREADY BEEN COMPROMISED SO I HAD TO WAIT 6 -10 DAYS TO GET MY MONEY BACK BAD BUISNESS DONT BUY CARDS FROM THIS KROGER IT SHOWS Activated BUT DONT WORK
Connie Ploughe Kourlas: All food is expensive now, it's the best place for me to shop I'm on SSI, can't afford Martin's everyday prices get sale item's, meat is good and has good deal's often it's close to a one stop shop for me..hope this helps..thank you connie
Chenetta Fox: Liked it
Debbie Lane: Needs more cashiers
debbie butler: Kroger's is okay I like it better when they open earlier and close later for us older people it's much better hours pretty friendly people work there I must say so yes I will keep going there
Dawn Young: Good except for I forgot my Kroger card and tried to enter alternate I'd which is your phone number and it didn't work but a nice guy helped me out with his card. Thanks again
Lexus Jenkins: They never have customer service desk open and it’s such an inconvenience. They need help bad!!!
Ernesto Frye: Great energy and service
Russ Holse: Trashiest Kroger in town, avoid if you can. Garbage customer next to me stole my cashback right when it was dispensed in a brief moment when my back was turned, management did not care.
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Grocery store
2. Kroger - South Bend
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· 417 reviews
1217 E Ireland Rd, South Bend, IN 46614
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mark gamble: Don't waste your time here, Martins is nearby.
Krystal Sutton: This is the store to hit up if you're in the shoplifting game. It's as if they hire the most ignorant people they can find. I watched a guy go through the store and load up a clear trash bag full of food and then walk out the entrance door. Nobody noticed. Nobody thought that was suspicious. Obviously, kroger has no loss prevention agents.Other than that, they are usually stocked up with whatever I went in for. Employees are alright, never had to interact with too many of them.
Melissa Konkol: My boyfriend Billy S.and I always love shopping here
RCP Packaging & Consulting LLC: My Krogers
Spider Studios: They have decent deals.
Monica Garber: Went in this evening to get some Lotto tickets for Christmas. All but 3 were messed up- they were cut incorrectly by the machine. After asking who I needed to speak with, I had to come back a 1/2 hour later as she had gone on lunch. Christine helped me get new tickets. She was slammed and still helped. I so appreciate her!
Joe Knoxville: The store has went into the toilet completely. Always only 1 or 2 lanes open during peak times, self checkouts get backed up by at least 20 people long on a regular basis, every single shopping cart is always gone and you have to walk back outside (better off to just leave the store entirely) and play games trying to hunt down an empty shopping cart somewhere in the parking lot for 5-10 mins before you find one. The food is ALWAYS expired and never rotated. 5 times I have gotten more than one food item from here that was expired. I just bought a package of Oreos on Dec. 7th 2022 that expired back on April 23 of 2022. I have also seen loafs of bread on the shelves that have been nibbled on by rats that are still on the shelves for sale. Like seriously, come on. The "fresh produce" is also NEVER fresh, it's usually always soft and squishy on the near side of rotten, and the fruit flies swarm in the masses above them and in them. The store used to be a great store back in 2013, 2014 , and now it's just totally fallen apart. Too bad.
Milo Clancy: Never have enough carts- people waiting for others to finish shopping. Still, its the least horrible of Kroger stores in the area/
Roger DeCook: Only one register open on saturday. With the exception of all the self checkout. having a cart full of groceries isn't for the self checkout. Get it together.
Ken Van Nevel: Has problems with keeping items in stock
Mike: Best Kroger in the area. Wide selection of everything in a bigger store. Very friendly pharmacy staff and store employees.
Lex Wess: The store is dirty. Carts are never available they are outside and there are never enough. Produce is always moldy and old broccoli was so old it was turning yellow. Employees outside in the front of the store smoking. Items constantly out of stock. They need new management!!
Jordan G: I got some raspberries at the South Bend, IN kroger, and when I got them home, I opened the container and the whole thing was filled with mold, I am very disappointed with the service there as well, the cashier was very rude.
Jim Rockford: The new remodel and rearrangement of the food and aisles is DISGUSTING. It's like it is a game to them - to see how to make someone's shopping experience as confusing and convoluted as possible. What used to be a 15 minute exercise shopping now takes nearly an hour. Bread is split across 2 aisles, other foods are in nonsensical locations (like having the pickles and condiments in the world and asian market aisle or having the aluminum foil in the toilet paper aisle), every single place where you used to find your staple foods is now completely rearranged. And what is the deal with tearing up the floor tiles and leaving it ugly bare concrete? It makes the store look like a collapsing old dump. The availability of common brand food items keeps dropping and dropping so much I am ready to cease shopping here and deal with Walmart's trashy store because at least you can find what you need there.
Mike Meeks: Had just about everything I needed
Rick Shafer: Had enough time to post a review while I stood in the only checkout line with an employee. Self checkouts are a joke. Small kiosks with no place to put your groceries.
Brenda S: We love the cliklist, we have been using it since 2020 & have never had any issues. It’s super easy to use & saves us a lot of money . I like doing my pick up on Thursdays best because the gentleman, Dan, who loads out order is so friendly & always does a great job.
ChristineA Woolley: Like the new remodel, but twice now I've showed up and there are no carts available because they are all out in the parking lot. And no one at customer service counter either.
Jodi Jones: Mike in the Deli was extremely helpful and stopped working on a extremely large order that was due in 10 min to serve me. I would have waited but explained I only needed 3 items this visit. Kudos to Mike. Huge shout out for the excellent customer service!!!
Christy Garrison: Love the low prices
Agny Sanchez: The cashier Laura it’s the worst worker, very rude and racist.
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Grocery store
3. Kroger - Mishawaka
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· 507 reviews
2330 Hickory Rd, Mishawaka, IN 46545
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Rwings73: Friendly employees, great selection
Carolyn Rozmarynowski: This location seemed better stocked than other local Kroger stores. The employees were helpful and the checkout lines were fast.
Rebecca Tillberry: I say I Don’t want substitutes and they still do it also I have not gotten all of my groceries and my bill is 144.65 I did not get all my order I so I was wanting to know what I do. Now I buy them At Walmart it’s ok but I want my money as soon as Possible my order comes to $123.46 and my tip was $3.00 not $9.00 dollars
Mike Meeks: The staff was working hard to restock
Tina Jacobs: Glad I remembered, that I need to get on line and search this weeks sales ad to download what I want to buy. If you don’t, you can’t get the sale price. Just having the Kroger card on your keychain isn’t good enough for this corporation. If you want there sale prices, you have to jump through hoops for them :(
Amonda Hutchinson: It's a place to go when you need stuff.
xXInsaneLoboXx: Kind of low end, crowded.
p payeur: VERY CONVENIENT location but sadly they're always out of the advertised ad items.
Chris Sego: Good deals and saves money 💰
BlackBeltStatus: Good groceries, inexpensive
Pamela Lane: I have worked at kroger for 7 1/2 yrs. Everybody is getting a bonus at the end of the month but because I work part time and not enough hours I do not get one. I really don't think that is fair I work just as hard as everyone else when I'm there. So I say to hell with krogers. If that's all you think of me then that's all I think of you.
Shaye Webb: My experience at Kroger at 9:30 at night tonight was absolutely ridiculous. I think her name was Regina or something like that. My friend Megan and I went in to Kroger at 9:30-9:35ish. (25-30 minutes before close) we were at the check out before 9:20. The lady who was at the self check out section was so rude. I was getting snacks. I got 3 things and it was $13 and some change. I paid with a $10, $1 and tried to pay with a second $1 but it was ripped so the machine wouldn’t take it. So I asked the lady what I could do she said nothing. But she was rude about it and I was using the $2+ of coins I had and the lady kept walking past me and Megan and was staring at us the whole time.My friend Megan tried processing her card as credit but the lady (Regina) said that she can’t. My friend has done it multiple times before and never had a problem. Plus the lady was kinda being mean about the situation. She was just mean and rude. I felt like she was staring at us and watching us the whole time at checkout.
Vicki Chapleau: Very nice workers, but sales items are not always available. Still 100 times better than MEIJER!
Teresa Hartstein: All the produce looks great! Which is not the case in most stores lately
Lorrie Leahy: I waited at window at your gas station while the girl sat on her behind playing on her phone for 10 minutes than while she was waiting on me she was still texting on her phone won't be back
Bridgette Burnett: No management around, an employee got hurt and another customer and I could not find a manager. Absolutely ridiculous. I was able to tell an employee and she just looked at me and at him and walked about.
Mike: Close to home and convenient. Workers are friendly and I have never had a problem finding anything I was looking for.
Derek Teel: Manager was rude he and an employee kept talking and I had to ask them to move they laughed at me like I don’t know but I just walked out
Ted Conley: Always great
Robert Thomas: Horrible, close.
Debra Stevens: Went in there for something to eat didn't get anything they don't carry any vegetarians food in the store doctor put on vegetarians and low protein diet
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Pharmacy
4. Kroger Pharmacy - South Bend
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· 7 reviews
4526 W Western Ave, South Bend, IN 46619
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Jennifer Arevalo: Awful costumer service. Good prices. I believe we won’t be going back to this pharmacy for awhile. What is advertised is not what we experienced today. Here’s why:I took my elderly grandparents in to pick up their prescriptions. This was their first time getting their medication from Kroger’s Pharmacy, but I recommended it Having gotten a prescription there myself earlier this year.I stood back allowing them to do their thing, but staying on standby in case they needed help. Rarely do I need to help since they are pretty independent my grandmother especially, due to her outgoing personality (both of them are 70+yrs old, and English is a second language). She walked up to the window insurance cards in hand.She continued to make her way to the pick-up area, and my grandmother began to talk and inquire if her prescription was ready. Since her doctor had sent both hers and my grandfathers prescription to this particular pharmacy on her request since it is closer to home.Well I began to hear her voice quiver and her repeat her birthdate saying “month is ##, day ##, year ####. She was repeating herself more than once and so I stepped in. The man who was helping her not once made eye contact, seemed too busy doing other errands and another man with short hair was to the mans left and they were talking about how she wasn’t show up in the system.I let it go. I came closer to stand next to my grandmother. But when he came back and spoke to my grandmother stating she wasn’t in the system and that she needed to call her doctor. But his voice was so low even I had trouble hearing (I’m 24). I then began to inquire as to what else we could do taking over for my grandmother sensing the discomfort in her.I still got no eye contact no real interaction. I spoke loudly and stated it was tough to hear him. And so he asked for her ID. And well turns out she wasn’t in the system and we had to contact her doctor.H then began doing something else but I did move from the window since we still had to ask about my grandfathers medications. I had to get his attention. I felt very much like I was a nuisance and my business was bothering him. And it wasn’t even for me. My grandfather came up and ask in Spanish if they just didn’t want to sell us anything. My heart cracked a bit. They felt like they were bothering the pharmacy employees and my grandma became so uncomfortable she called my aunt on the phone and asked if she just didn’t have a medication or what was going on because she was so confused.My grandfathers medications (3 of them) were there. We got them and paid.I’m a client so I know they staple our receipt to our bag. But nope he just put the medication in and handed me the bag... I will be taking my grandparents to a different Pharmacy for awhile or pick up things by myself. Because their attitudes were awful... both the male and female.
Eddie Bingham: Very polite service in the pharmacy and great deals.
Brittney Sanders: everytime i call to refill i sit on the phone for 45 minutes before i maybe get an answer or they just plain don’t pick up their phone. i’m moving pharmacies. it’s honestly unbelievable and extremely unprofessional. and their staff is not helpful and always very short with me. DO NOT RECOMMEND!!
Steven Brock: Are they going to open? Are they gonna have my prescription ready? Who knows? Also The worst pharmacy as far as customer service goes , the staff are very rude!
Ben Rofcien: The kind of extremely incompetent staff that you run into once in five years. Avoid at all costs.
Victoria Brown: Very poor customer service. Why does it take 3 days to fill a prescription sent directly from the doctor???
S F: Pharmacist Jeff should look for a different profession, don't care about needs he's a know-it-all that's unatentive to people acts like he has better things to do than help.Only thing they have going is there price.
Mary MacDonald: They are very professional and very nice to customers. They also are very helpful and explain everything to me, and never act like I'm wasting their time. I am impressed with the service.
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Pharmacy
5. Kroger Pharmacy - South Bend
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· 13 reviews
1217 E Ireland Rd, South Bend, IN 46614
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DrEvill Meanie: Pharmacy has long lines. They called today said my prescription wears ready. I drive up there they have me wait 35min then tell me it’s not in stock. Never again
James Smith II: Normally friendly and prompt. Need to fix thier Credit card machine.
Katie Madonna Lee: The Ireland rd location has excellent customer service! I almost paid 50.00 dollars extra for a prescription but the tech found a coupon and saved the money. I appreciate their efforts to communicate and help me. 🙏
Vanessa Cales: Awesome pharmacy!
Mike Cook: Excellent prices with their GoodRX membership. It is well worth the price. The people at the pharmacy were very nice and helpful.
Stephanie Swanson: Slow. Disorganized. Horrible communication.
Lovelyy V: Good convenient store to shop at. It's well organized and their fruit and vegetables are fresh. 👍👍
Nicole Finn: Quick, friendly, efficient customer service.
