Best Wholesale Drugstore South Bend Near Me

Larry Fick: Lousy business ~~ Apparently they don't need customers.They don't answer their phone and they don't answer messages left.

Angela Giannetto: They have really gone down hill. Switching to Meijer's where they actually will answer a phone call & fill your meds in a more timely fashion

Kelley King: This is the third time I had a text that said it would be ready at 3 pm. Then a text saying they are ready. I come in and get my meds and they say they are not filled yet and the employees have no clue what's going on. They just say they weren't here yesterday instead of finding out why. The place is a mess and no one knows what they are doing.

Julie Anthony: Funny how you can be 6 customers deep, not open on time...the employees don't speak to anyone in line. Customers keep asking what's going on, employees never speak to customers. Why is this always a problem

delphine gafilta: Medicine was ready and always go there

Mustafa Balla: Quick responded to the request of the customers.

James Kauzlarich: Can use "curbside pickup" to park in a specially marked parking spot, and have the Pharmacy br8ng your meds to the car.Walmart is not practicing Social Distancing or having people wear masks, but I still don't want to get sick!

John Monroe: I don't know if the good reviews are by peope who have never had really good service or if their expectations are so low. First I had to learn of their closed hours so pharmacist can have a lunch (I guess other pharmacies know how to cover each other). Then my husband went to pick up my meds to be told they didn't have it. When he returned I called and was told it was on hold so they could tell me the insurance won't cover it (I was told one computer is not connected to the other one on the other end of the counter therefore they were unaware if it.). I was at the Dr's yesterday and the nurse left message for a script. Husband went to pick it up and was told they did not have it. Called Dr's office and nurse left mess again in morning. Called to see if it was ready and was told they didn't have it but when I told them it was left as a mess technician put me on hold and talked to pharmacist. Low and behold they will fill it but it will take an hour. Now it's the following day and almost 3pm that I have been without meds!!! 😕

Kayla Noble: I am always pleased with the entire team at the pharmacy. Maria in particular is a total rockstar! She is incredibly helpful, patient, and prompt with taking care of each customer.

william wallen: EVERY TIME!!!! I have to get my pain meds filled they give me a run around and makes me feel like a criminal. Talked to Dr. office and was told that Walmart is the only one that give people a hard time. Oh!! also they are not friendly at all.

Louis Blaschke: Ok prices great employee s

Robert Holmer: Great place to get your meds. Friendly staff, and low prices.

Cheryl Ashbaugh: Very helpful and friendly staff. Love the bubble pac and delivery service.

Jonathon Singleton: When someone calls, scripts are normally available within an hour for pickup by anyone or delivery.

Daran O'Neill: Staff and pharmacist are very professional. Always friendly and helpful. Reliable delivery available. Best pharmacy in south bend.

jamesaf50: Fast and reliable delivery service. Glad my physician recommended using Healthy U. Pharmacists are always helpful and professionals.

pamela lewis: Personally, I think they care. for their customers

Mr Scott: Scammers, not a real business.

Cathy Jarvis: My favorite pharmacy !!

Robn Trusty: Great customer service

Martha Kouts: People were friendly. Explained my prescription

L F: Awesome team! They go above and beyond for their customers.

Kevin Johnson: Many of the reviews seem to be related to the Home Care facility that was at the same location, but was separate from the pharmacy. My wife and I both have used the compound pharmacy at this location and have had extremely good customer service and have never had an issue with billing or prescription pick ups. Dedicated staff who knows their stuff and have always been friendly and helpful.

Shelby Smallwood: Terrible and very rude costumer service. The price to fill at this pharmacy was very high compared to another, and she was very rude when I told her I no longer needed the prescription and hung up. I am VERY happy that I did not continue care with them.

Jan R: The older reviews on here are for the home medical equipment company that is now closed. The compounding pharmacy does a great job.

Pamela Chizum: Too expensive.

Trudy Wait: If you read these reviews, you will notice that they are all about the home medical business, not the pharmacy.

Howie: This is the third time and last. Terrible service! If they would at least hire more friendly staff it might help.

Nikko Crum: I cannot believe the treatment I received just this year. I have been a client of Beacon for almost five years. The nurse, Tracy Wenger, and bathaide, Danielle Miller were wanting to drop me. They found ways of doing this. How can they say they care about their clients? First off, Danielle would be texting on her phone while giving me my bath. She had her back towards me supposedly getting my shampoo ready, leaving me freezing cold in the shower. I really believe she can't go even five minutes without texting or answering her phone...oh by the way if her office calls her, she ignores them. Lately she kept saying how that if she didn't have me as a client because of drive time and the three hours with me, then she could see three other clients! Then when she says she has to leave to go to her next client, she stands around talking, and repeating her dialog. She came to see me on Monday, I informed that I had the flu for the fourth time this year, she came and left me in a urine soaked bed without offering to clean me up. Danielle, I know it's all about money for you, where is your concern for the client???Tracy Wenger has no respect for her clients, she comes to see me after being in the office for meetings, then takes her frustrations out on me, especially when I'm sick and running a fever, She's very brass, raising her voice and almost threating to drop you if you don't do what she says..always wanting to send me to the E.R. unnecessarily, when the E.R. wonders what you're doing here in the E.RI have requested if she could come on any other day than Mondays to avoid her backlashing, I even tried for a time, have her vent to me her frustrations over the office visits, but it took a big toll on my own life dealing with my many health issues.WHAT I WANT TO SAY, TAKE CONSIDERATION ABOUT YOUR PATIENTS, ITS NOT ABOUT YOU. IF YOU CANT BE CONSIDERATE ABOUT YOUR PATIENTS, THEN MAYBE YOU'RE IN THE WRONG PROFESSION!I was wrongly treated. Even when Tracy Wenger called me one day that her supervisor Rosena was coming with her for a visit. Tracy made some trumped up excuse that I had disrespected her and yelled at her, I was so sick in bed, I didn't yell at her, I just rolled over in bed and fell asleep. Well, nothing came of that false statement. Then I knew they would go to great lengths to get rid of me. So, fellow clients, have your guard up when it comes to these two and it's company.Tracy tried to complain to her supervisor which came to nought, then she complained to my case manager and my friend, neither one of them could get involved in her petty bickering. It reminds me of a little child, who doesn't get her way, so she throws a tamtrum til she gets her way...(ask her fellow employees).Good Riddance Tracy Wenger, Good Riddance Danielle Miller... Maybe others will see your "work" habits too. Good Riddance Beacon Home Care!

A. James McAdams III: It is remarkably difficult to get this office to meet its promises, answer the phone, get information. I always wonder what the people are doing in the back. The facility is beautiful, but even as I contemplate calling them now, I dread the wait and the potential problems. What is amazing to me is that no one in the Beacon administration addresses these problems. So where are you Beacon? This is a recurring problem!

Christina Tembo: Worst service I have encountered in a long time. If you can go elsewhere, I suggest you do!

Christine VanTubbergen: Very rude on the phone. I won't be getting my supplies there any time soon!

John Kerkemeyer: If I could, I'd give them zero stars. This is a business that operates like a scam artist. They prey upon people with medical needs through misinformation, deception and unmet commitments. They incorrectly bill insurance companies and pretend it's the insurance company's fault.

Jamie Lane: They lied to me for months by saying my items were covered by insurance. I asked every time I got replacement parts and mentioned I had not received a letter or documentation or anything and was told I was fine. Yesterday I got a giant bill in the mail. I called and no call back. Why would you keep sending more items if the previous ones were not paid for?! Why wouldn't you make a phone call or some kind of notification sooner? You wait 9 months then send a bill?!?

Scott Nafe: nice folks, but worst customer service on the planet. I waited on hold for over a half hour, twice, and never received a call back. They failed to deliver oxygen to the hospital before dad was sent home on an ambulance, then he sat at home, with no oxygen, for about 3 hours.Wish I could have left zero stars. I will cancel the balance of my medical equipment for home care as soon as they open this morning.

Ann Hochstetler: So incredibly disappointed in how Beacon Home care is handling their closures. We had been waiting for call backs for weeks, now we are waiting over a week for our sons information to be transferred to Alicks. Had BHC notified their families of the closures we could have made sure to start the transfer of care before supplies became low. This is such a disservice to the children and families that depend on service.

meshall williams: I absolutely adore the people that work here. Every single time I have went in, they have been helpful, courteous, and they always do a great job of explain everything.When I go out of town especially, because I need a smaller oxygen concentrator to take with me. It's always ready. Only 1 time I had a problem, the nozzle, (upside green tree that connects to a bipap was missing). Fortunately my daughter could bring it to me. So I will be sure to check and make sure it's on there the next time. I won't be just a couple hours away, more like 15.

Danielle Kline: This is happening in real time: 2:59 pm, Monday, June 27, 2016. Terrible customer service. While here I've been told to call my Dr for a prescription renewal. Did that a few minutes ago. Drs office needed their fax #. When I asked for it I was told that they should have it on file. The staff person from Dr Englert's office was quite taken aback that the Beacon customer service rep wouldn't just give it us. Another Beacon co worker came over and gave it to me. My ticket number to be waited on is 54. The CR rep who waited on me initially just made a statement to no one in particular, but loud enough for me to hear that 54 is her lucky number. Waiting now to see if I can get my equipment today. The gentleman who gave me the fax # is now waiting on me.

Richard Wolf: Terrible billing practices. They bill in 7-8 month lumps. The staff are hostile and uncooperative. I strongly advise going somewhere else. I see from other reviews, my complaint is not unusual.

Todd Beutel: Horrible customer service, questionable billing practices, don't schedule service appointments for rented equipment...the worst company I have ever worked with. Run the other way!

Chance Peregrine: Would give zero stars if I could. My partner was trying to pick up his medication but they kept refusing to give him the correct medication, despite insurance double checking and even confirming that he was approved for the prescription they were refusing. Not to mention they were consistently misgendering him, despite his legal name being a masculine name. We tried to get it sorted out over the phone, with insurance on the line as well, and the technician hung up the phone. The insurance company was absolutely baffled by their ignorance and how rude they were to someone just trying to get their medication.

K Bla: Good

Alex Harkness: if i could give less i would. pharmacist is always rude as if he isn’t paid to make sure patients get what they need. very ill informed on issues for said patients with their medications. and never fills my scripts without a hassle that lasts maybe weeks at the keast

Noelle Dana: Got my flu shot here, very easy. Allie was incredibly kind and helpful!

Scott Kretchmer: CVS GUMWOOD Granger IN- was sent a text stating all scrips were ready. Waited 1.5 hrs behind 6 vehicles, get to the window, was told none were ready, and they are filling as needed. Moving all business to anywhere else!!!

Matthew Bodnar: this is the worst pharmacy in South Bend. The voice mail program is horrible too.

Elizabeth Yoder: My husband had his home nurse come to see him, he has a heart condition where his heart is at 20%. She sent 2 scripts, he got a text saying they were ready 2 hours later. He went to pick them up, the lady with the glasses laughed and said, yea, these will take hours to fill & maybe we can have them done by 9.. when we close.. I said, by he got a text saying they were ready. She says, well, they need to be approved & rolled her eyes, shut the door and walked away. Absolutely horrible woman! There was no need to act like that.

Joe Sam: Every month there are problems with my prescriptions. I would go to a different CVS pharmacy but this is the third one and they are all very, very bad at what they do. It really sucks when your ins. Has preferred pharmacy.

Lillian Pask: The tech Liz is very helpful and great with people!

Stephanie: The pharmacy NEVER answers the phone!! Their drive thru is closed down and with short staff, they close at 5. If I can’t make it there then at least answer the phone during the day!!!

Ashes !: Azzedine was super helpful and friendly! I have had an issue with getting one of my medications since September, with little help and no responses (or medication).He went above and beyond to get it to go through to my insurance and I now have the meds I need!You are amazing, Azzedine! Customer service skills are certainly ideal for being an example to others!Again, thank you so much, means more than you know!

Gabriela Milewski: They don’t know how to pick up a phone

Jack Ransbottom: Wow is all I can honestly say about the pharmacy dept. I had a prescription called in on Monday, Dec. 20th from St.Joe hospital when I was there overnight for A-Fib. I went there 3 different times that afternoon to get my prescription for a blood thinner. They said it was still in process. I told them I would be back the next afternoon. I went there at 5 this afternoon and was told it was still in process. I told the clerk I was there 3 times the previous day and got told the same thing. The clerk said she would check to see if they could expedite it. I waited for close to 10 minutes while she helped other customers. She finally came back and said they didn't have the medication. I left there pretty disgusted which leads me to this review. If I could give them less than 1 star I would. Very, very incompetent pharmacy! I should have learned from the previous 7-8 years I've went there. They were always the absolute slowest even before covid. You folks really need to shape up. You're extremely pathetic! I may call the manager tomorrow...not that I think it will do any good.

zaniya sconiers: The pharmacy techs are rude and feel entitled to have an attitude with customers yet whenever I go in there they take forever due to not focusing on doing their jobs and are on their phones.

Tiffany Brantley: Busy

Jessica Brooke: This pharmacy is ridiculous. Anytime I call I’m left on hold for 45+ mins! When I go in there the staff are almost never busy. They are chatting or on their personal phones. Don’t get me wrong, the staff are pleasant when I physically go in, but this wait time is insane. I was calling about my 6 year olds prescription but never got to talk to anyone. What a joke.

K Gillen: Regarding Edison & Ironwood location. My experience in getting photos taken couldn’t have been smoother. Katelyn, a manager helped me through every step. She was professional, courteous, personable and efficient. And has a sense of humor! Thumbs up.

K Nicole: I get texts saying scripts are ready and whenever I get there I STILL have to wait 45mins to an hour!! Drive thru is always ridiculous I do6nt care what time you go. When I call I'm on hold for 25 mins or longer...IF SOMEONE ACTUALLY ANSWERS You are better off getting your prescriptions from a bubble gum machine. I switched to Walgreen's. Lot less headaches!

Michelle Hedge: I'm so disappointed with this pharmacy. It's almost impossible to get through to them, they don't answer the phone. If you need help from them, you have to go in which is not always possible. Will be using a different pharmacy in the future.

Jennifer Jacobs: Where should I start! Been on hold for 15 min and get hung up on. Called again and have been on hold for 10 min.The reason I have to call is because they didn't fill the right meds for me and they've done this before?! Use to go to Walgreens and never had this problem! CVS on Edison stinks. Need people who know what they're doing!