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1. Furniture Row - Fort Wayne
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· 952 reviews
5807 W Creek Blvd, Fort Wayne, IN 46818, United States
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Nathan Ott: Drew wasn't pushy to buy anything and let us do our thing but also answered all questions we had. Great selection of dressers!
Carol Smeltzley: I really like Furniture Row. So much merchandise to pick from. Very nice!
Rickey keller: Very friendly and knowledgeable salesman
Dean Niccum: Would have been nice to have what you sell in stock so I didn't have to drive back over here.
Chris Kolmerten: Drew was very helpful and friendly.
Ali Crowder: Tony was very helpful, answered all my questions, and was very attentive.
Tammie Tammie: Best place to buy furniture from are sale's guy was amazing with what we was looking for.
Penny Kuruda: Mark was very pleasant and very helpful and we appreciated that he gave us even more of a discount for our love seat.
Leslie Weirich: When we walked into the store we were greeted by a young man who told us his name was Quinton. He asked us what we were looking for. He gave us time to look around and just checked back in to see how we were doing. No high pressure but we knew he was around if we had a question.When it came time to make our decision, he went to check on pricing and came back and said, “I have some amazing news. That chair is on sale.” We bought it and will ask for Quinton the next time we go in.
Teah Stevens: Love this place. Can have good sales and sales associates that don't hound.
Teri D: Salesman, Richie Dawn was so very helpful! Got exactly what we wanted and will be back!
Greta Lesh: Zach was the perfect salesperson. He asked what I wanted then pointed me in the right direction.
mcmc sai: Xoxoxox
Kristin Barrett: An overall great experience. Annika was very knowledgeable of the products and gave great recommendations to fulfill our requirements. She also explained all of the purchase details and after care products very well. Highly recommend Annika and this store for your furniture needs.
Madison Waldon: Maddie was an amazing help. One thing I always dislike about furniture shopping is being nagged by the sales team. This is NOT THE CASE here. We have bought multiple big ticket items there over the past few years including a beautiful bed frame and now a large sectional. Their team does not pressure you to make a purchase and are very helpful when you do have questions. It is my preferred place to look for furniture because of the service and the large in store selection.
Curtis: Very streamlined process. We knew what we wanted and Quentin was great to work with and quick to offer information.
Bethany Rood: Great service again!
David Perkins: We unfortunately needed a refund on a piece of furniture due to a bad real-estate deal that was out of our control. Ethan was very kind and processed the refund with no issues. Because of this they have earned our business. We will be furnishing a much larger home in the near future and it will be purchased here. Great customer service is hard to find right now, but you can find it here!
Nate Minick: Our salesman was great ! No pressure to buy at all. He was able to answer any questions we had and made our purchase easy and simple.
Jane Masters: Very helpful, informative clerk and easy purchase.
Barb Grogg: Lequan was so helpful and found exactly what we wanted plus ! The maintenance supplies will be put to good use. Thank you
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2. John Klopfenstein Furniture and Flooring-14/69 - Fort Wayne
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· 93 reviews
1206 Magnavox Way, Fort Wayne, IN 46804
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Jason Grothaus: Great showroom with multiple floors of displayed product. Friendly staff, with great accents. Ausie, Ausie, Ausie... 😀
Jeremy Balls: bought a recliner from them six years ago, and it is still in good shape and going strong
Kathleen Lukas-Miller: Terrible experience with John Klopfenstein Furniture from 10-17-22 thru 2-22-23. Ordered a "custom" leather recliner which upon delivery was extremly poor quality in spite of a $1500+ price tag. Unable to receive a refund when delivery was refused due to "custom" designation on order. Jason Klopfenstein offered defects to be corrected. Re-delivered on 12-23-22 and within two weeks chair had stretched out leather seat, permanently indented padding on arms and defective mechanical reclining system. Jason Klopfenstein refused to refund sale and advised we pick out another recliner as the only option. Ordered recliner from Lazy Boy Store attached to Klopfenstein (owned by same owners). Lazy Boy Power Recliner quality is nothing like their past reputation AND we needed to add $$ to re-order replacement chair. Jason Klopfenstein refused to comp additional delivery charge because he "had to incur charge to "fix" defective chair." I wonder if this furniture store is selling furniture seconds. Avoid dealing with this store and family. Very disappointed in what was to be a Christmas gift. Would have given zero stars if able to but the delivery men were very nice.
Scott Thum: When they had us take the floor model at the same price as new, I should have been skeptical. When they charged us a much higher price until I corrected their math, I should have walked. When the $2500 couch started buckling after a couple months, I was stuck. The person they sent out was honest and nice, but basically said the couch was made poorly and couldn't handle my weight {210lbs). They did replace cushions, but new ones collapsed after about 2 months also. Just an overall garbage experience.
Tina Humphrey: If I could give it less then a star I would. Over priced juck furniture
Brandon Caldwell: Went in to browse furniture for a living room we have unfurnished. Found 2 sectionals after the sales employee Alyssa showed us the differences between the 2. We chose the one we wanted maybe took my wife and I an hour to decide on the fabrics for the pillows and sectional. We ended up being there for 3 hours. The employee was a nice lady. I don’t know if it was info she just didn’t have on the back end for financing but that process should be sped up. Felt kind un organized and they didn’t really have a price breakdown on a sheet. Seems like it’s either intentional or they just haven’t thought of having an itemized print out you can look at. They did give us 12 month financing when it was only supposed to be 6, so thank you for that. Great place very informative when it comes to the product quality but the process could be tightened up a bit.
patnuk1: Had a horrible experience with this place when we purchased a couch set from them a few years back. It was a rainy and a very windy day and they could not wait to throw us out into the rain as soon as it was close to closing time. They closed the door behind us, leaving us getting soaked outside. The employees we dealt with had such an arrogant and lackadaisical attitude towards customers.Will not shop there again. The experience left a bitter taste in the mouth.
Dawn Miller: PURCHASED LIFT CHAIR APPROX 5 YRS AGO NEEDED NEW REMOTE MY WASN'T WORKING. BEEN OVER WEEK AND CAN'T GET ANYONE TO ORDER NEW ONE OR FIND ME REPLACEMENT. WOULDN'T BE A PROBLEM IF I DIDN'T DEPEND ON IT TO BE ABLE TO SIT COMFORTABLY AND BE ABLE TO GET OUT OF IT EASILY. WILL NEVER BUY THERE AGAIN. THEY ONLY CARE ABOUT A SALE NOT THE SERVICE THEY AREE PROVIDING. ***UPDATE TO MY ORIGINAL REVIEW***IT HAS BEEN 22 DAYS AND STILL NO ONE HAS CALLED ME BACK. 17 DAYS AGO I ORDERED THE CONTROLLER I NEEDED ON-LINE, IT CAME FROM AUSTRALIA AND IT HAS BEEN DELIVERED, INSTALLED AND WORKS WONDERFULLY. SO SAD LOCAL SHOPPING WASN'T AN OPTION.
Alex Lizurej: If I could give this place a zero star I would. The sales people here lie straight to your face and make fake promises. They told me that I would receive my pillow in 2 weeks. 5 weeks later I still hadn't recieved my pillow so I decided to go into the store to cancel my order. The greedy sales women then informed me that they would not refund my money even though I still hadn't received the pillow. Terrible customer service, extremely overpriced and poor quality. Would not recommend
Keira Carrasco: We were wampum welcomed by sales associate Tom who was kind enough to show us around the entire store as we did have a bit of a picky taste but we ended up finally finding the perfect one. Tom was very patient and kind and not pushy at all. He allowed us to look through the covers because we weren’t in love with the fabric on the couch on display so he allowed us to browse through all of them until we were happy with it. Will recommend to anyone with furniture needs!
Lance Poling: Recently added on...looks like it doubled the space they have. Diane was friendly and helpful.
crystal loshe: Was not pleased when I specifically asked if the table we were purchasing would be coming out of the warehouse and was told yes....so not floor model...ok we'll buy. Drive 40 miles to pick up to save the $130 delivery fee just to find out the table was a floor model. On top of that, it had been broken and they glued it, numerous scratches and dings plus flaking paint. And they only wanted to take $100 less.... um, no matter how much money your offering off not buying damaged goods especially when their still over a $1000. Sad, you used to be good store with honesty guess that's gone. Well, so is my business!!!
Rebecca Comer: This place is great until you need something repaired. Then they lie, lie, lie to you. When that doesn’t work then they insult your intelligence. The repair department is the worst. Even if your furniture is under warranty they will not tell you the truth and they will resort to demeaning you. Don’t spend your hard earned money here because they will not fix the problem. They will just add to your headache!
Kristen Gebhart: I would have given zero stars if I could --- we ordered a couch and all seemed great UNTIL it was delivered. We never received a phone call or saw the delivery come to our home. I called and there was never a return phone call. The next day in the pouring down rain we drove to our lake home to check on something and our couch was sitting in that driveway. Mind you we have not had furniture delivered out there in 10 years.....our receipt for this couch NEVER had this address on it. I called several more times as the couch is damaged, it was not delivered to the right house that was on the receipt. AND WE STILL HAVE NOT GOTTEN A PHONE CALL BACK!!!! This is terrible service. We will not purchase anything from here again.
Leisa Fredbloom: Loved it! Customer service was phenomenal! Very friendly and knowledgeable staff.
Sarah Smith: Sweet staff, we love our furniture!
Michael Dawson: Just bought some really nice custom pieces.....the folks were really patient with me. Found exactly what I wanted!
Alison Thomas: Great furniture store with lots of options and styles displayed. The salesman we worked with was very kind and patient!
Rhonda Kattau: Walked in Klopfenstein off Illinois Road on Magnovox Way moments ago. Man standing behind the counter gave a a glance but said Nothing. Not hello, not welcome, not can I help you find something. I continued to walk the entire store and was not addressed until I was frustrated and just about to walk out the door a gentleman named Tyler said something. Sorry Tyler...to little to late. I will move on.
Grace Archbold: Purchased a new love seat and reclining sofa was told i was able to pick up on Wednesday & then was called the day of i couldn’t pick it up off the Illinois road.I also called in the day of pick up to make sure there was guys to load it and was told yes. I was lied to and now have to re arrange my schedule to drive further to get my things.
Hieu Nguyen: Bought a table, paid cash. Per usual they keep moving the date further back. Heard from the salesman twice on the status of the table, btw that's total. Still do not have my table it has been over 3 months. Not only that the salesman said the price included the warranty... Surprise it was not. Will speak to a manager soon regarding business ethics of their staff and professionalism.My two cents take your business elsewhere. The staff is hit or miss with professionalism and the business ethics is below par. You can buy furniture online with the same quality for less hassle and know you'll be getting it at a set promised delivery date.Will never do business with them again.
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Furniture store
3. Habegger Furniture - Fort Wayne
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· 72 reviews
4004 Coldwater Rd, Fort Wayne, IN 46805
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J W: We had been on the hunt for some new living room furniture for a while and were getting pretty discouraged by the selection and quality offered by the other furniture places in town. While on our way to a yet another store we decided to stop by Habegger Furniture "just to look"; assuming that we would find a similar disappointing selection as to that offered by the other places we had visited.We were wrong!After a brief stroll through the aisles we finally found a selection that we thought would work well in our home and offered the kind of comfort we have been sorely missing from our current furniture. We had the pleasure of working with Trina, who helped us with every step of selection and purchasing process, and is someone we look forward to working with again should we make more purchases in the future.All in all, a top notch experience so far. We are looking forward to our delivery! (and I will updated the review at that time).
L Mits: I’m leaving my review when I gave the highest review on below. I stand by the sales staff and their ability to help you design a good space.Fast forward…about a year and my call to them about the fabric on the sofa pilling. A few weeks later they came out and ran a lint remover over the couch. Stating that would take care of it and should be good.Fast forward another year. Couch still pilling and looks cheap and dirty. After several phone calls to get a resolution I was told that if I got reupholstered would lose my life time warranty on the couch.Also I was questioned repeatedly about how I used the couch. I use it just like the other 2 Smith Brother couches (which are older) and 3 chairs that have no issues. They do have different fabric but when you buy “cashmere” you don’t expect pilling. Frustrating to have to debate this when it became quite clear they were looking to avoid responsibility. I understand that the warranty is 1 year on fabric but was not given any solution other than they would send someone out to take a look. That’s been months and still haven’t seen them.Now my only solution to this expensive couch is to cover it with a $50 polyester couch cover, which I’m sure they will tell me voids the warranty.The true character of a person or place of business is how they handle problems, and not when things are new and they are making money. I have lost faith in the character of the management and customer service of this business.……This is a great place for quality furniture. The furniture is great but the people that work there are even better. I needed help with designing and furnishing a living room. Trina has a great eye for style and is very knowledgeable on what takes something from ordinary to extraordinary! My room looks brand new and has style and sophistication. Something I would not have figured out on my own. Harold and others that work there are equally as talented. If you need new furniture this is a great place. Even better if you need help in designing a space to really change the look of a room. - Thanks Harbegger Furniture! - Laura
Diane Daniel: I went to Habegger because their furniture looks so beautiful, and I wanted my living room to look nice. A few months after paying for the furniture and 3 months before it was to be done, I decided I wanted to change the size of my couch to a smaller size, but the saleslady insisted that the size I ordered would work and said it would put me months later on delivery if I changed to a shorter length. Now, I cannot put my couch sideways in the room, as it is too long. I paid $100 extra for couch pillows that were supposed to be very soft like a bed pillow. These pillows were hard as a rock and really flat as a pancake. I had to buy my own. I ordered two swivel chairs, and these are both so uncomfortable, both hard as a rock with no cushioning at all for your arms, and the seats are very hard. The furniture is so heavy that is it impossible for us as seniors to move. Please buy your furniture for comfort, not just for looks, and you will not find comfortable furniture at Habegger Furniture. One last thing. They don't return phone calls, which I think is very rude. I spent a lot of money on furniture that I hate, and I will never shop there again.
Marie Powers: Entered the store to browse on a Saturday afternoon. After informing an older female employee I am "okay and on a call." She proceeded to approach me in the store asking if i was "still on the phone." Quite rude and off putting. She was very overbearing of course I would not want to "girl shop" with you after such acts of entitlement. She literally expected me to get off the phone and acknowledge her. My time, money, day, freedom. Some of us do not need or desire your sale/design tips. Allow your guests to browse peacefully. However the store was nice and the nicest furniture I've seen in this city. I didn't stay long her presence was weird, ruined my energy to find what I needed. Followed around an empty store interrupted every 5 minutes-very distasteful. We are not children.
Eric Zahm: Got the leather chair I wanted off the floor oh, picking it up Monday.
kaktie frebel: Hands down Habegger is the best furniture store in Ft Wayne from their gorgeous offerings to the kind gentlemen that delivered my sofa.
Scott Sanderson: Great, quality furniture! We started buying there in 2011 and still have the couch and chair. It is still in excellent condition keeping in mind we have alot of grandchildren and a dog. Harold is a great asset to the company!
Laura Sanders: Absolutely beautiful. The people and decor is tasteful and varied..classic and trending fabrics and styles. A must see!$
Sandy Stephey: Excellent service. Moved my old couch and took off the back so I could get it out my door easy. Set the new couch up. Took time to show me the controls. Made sure I was happy with where they set it up. Absolutely outstanding delivery and set up. Thank you Kyle and Joe. I am a happy customer.
Robert Erb: I love Smith Brothers Furniture
Cheryl Williams: Just didn't have what I personally was looking to purchase.
Kellie Pierce: The furniture pieces are beautiful, stylish and are great quality. The delivery drivers are top notch! They called ahead to make sure we where ready and said they could be earlier than expected and wanted to make sure it was okay if they arrived early. They went above and beyond our expectations! They arrived early for delivery and it was snowing. When I opened the front door to get ready for delivery, I saw the two delivery men shoveling the snow from our sidewalk and porch area to make sure they had a clear path. In addition, they placed quilts down on our floors before walking in our home so they didn’t drag in the winter elements. Lastly, they were very careful when carrying in the furniture to make sure they didn’t dent or scratch the walls. Thank you for your attention to detail!
Kim Landis: Very prompt and communication was great. Love the quality of my piece of furniture.
Lori Kuchmay: My delivery was one of the easiest I’ve had. My delivery guys were professional and top notch. They went above and beyond. Friendly and made sure I was satisfied before they left. Great experience!
Paul Lauver: We had a wonderful experience looking for chairs that matched our new home’s fireplace setting, and Trina helped us find a quality and perfect match. Very grateful!
Lance Harman: The service was the best. The quality is unmatched. Just great people to work with.
Lisa Lorenc: Great customer service and quality products
Nacrina AlvarezBlanco: Thank you so very much Elizabeth, Kyle and Jimmy for your attention to detail and kind, professional service!! And the sofa~ Wow, so very lovely and a piece of furniture to enjoy and cherish for many years to come. Thank you Habegger Family Furniture Team. Nacrina
John Radosevich: Working with Habegger was a great experience! They were very knowledgeable and truthful about every step in the process of buying, delivering and set up.
Patricia Wheeler: The entire staff, from salespeople to the delivery guys, was friendly and helpful. The store has higher quality stock so I will definitely do more shopping there.
Jeffrey Maidlow: From the moment I entered your store I knew I was at the right place to purchase my new furniture. All of your staff have been fantastic. I highly recommend your furniture store to anyone wanting great products and super service. I will be back to continue purchasing my furniture needs.
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4. Ashley - Fort Wayne
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· 2739 reviews
6334 Lima Rd, Fort Wayne, IN 46818
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4worldlovers: 
Ashley Fort Wayne, Indiana, is proud to offer the best selection of home furnishings and décor in the area. Whether you're shopping for living room furniture, bedroom sets, dining room sets, or outdoor furniture, you'll find what you're looking for here. As one of the best furniture stores in Fort Wayne, we are dedicated to providing the best customer service alongside a diverse selection of high-quality furniture pieces and collections.
The Ashley Fort Wayne, IN, store is located at 6334 Lima Road, just near the intersection of W Ludwig Rd and SR 3, across from Meijer. Our team is ready to help you find just what you're looking for any day of the week. Our store hours are Monday through Saturday from 10 a.m. to 8 p.m., and Sunday from noon to 5 p.m.
If you want to beat the crowd, the best time to stop in is on Tuesdays, Wednesdays, and Thursdays from 1 p.m. to 5 p.m. This is when you'll have the best chance of finding a quick parking spot and browsing and buying without the hustle and bustle.
As one of the top furniture stores in Fort Wayne, IN, our location has all the home furnishings and décor you need to create the home of your dreams! Browse our stylish furniture collections like Modern Refinery, or choose from our most popular products, which tend to be our bedding, sectionals, home décor, and power reclining products.
We have lots of great new designs coming in regularly, like trendy and stylish sofas, chairs, and build-your-own sectionals. Our selection features a range of pieces and collections to suit your lifestyle and space in durable but comfortable fabrics that can keep up with your family. If you need help from a customer service team member, we would be happy to help you find the best furniture or décor for your home.
As part of our dedication to social responsibility, the Ashley Fort Wayne location participates in initiatives that give back to those in need within our community. Like all other Ashley Store locations, we give a portion of our proceeds from mattress sales to Hope to Dream, an organization that gives mattresses, bed frames, pillows, and bedding to children in need.
Our team also gives back by donating to local non-profit organizations that provide support for homeless men and women impacted by the recent housing crisis. We love embracing the opportunity to make a positive impact in the Fort Wayne community.
Kenneth was great and personable! We appreciated that he was not a pushy salesman that hovered around us the whole time.
Ashley Fort Wayne, Indiana, is proud to offer the best selection of home furnishings and décor in the area. Whether you're shopping for living room furniture, bedroom sets, dining room sets, or outdoor furniture, you'll find what you're looking for here. As one of the best furniture stores in Fort Wayne, we are dedicated to providing the best customer service alongside a diverse selection of high-quality furniture pieces and collections.
The Ashley Fort Wayne, IN, store is located at 6334 Lima Road, just near the intersection of W Ludwig Rd and SR 3, across from Meijer. Our team is ready to help you find just what you're looking for any day of the week. Our store hours are Monday through Saturday from 10 a.m. to 8 p.m., and Sunday from noon to 5 p.m.
If you want to beat the crowd, the best time to stop in is on Tuesdays, Wednesdays, and Thursdays from 1 p.m. to 5 p.m. This is when you'll have the best chance of finding a quick parking spot and browsing and buying without the hustle and bustle.
As one of the top furniture stores in Fort Wayne, IN, our location has all the home furnishings and décor you need to create the home of your dreams! Browse our stylish furniture collections like Modern Refinery, or choose from our most popular products, which tend to be our bedding, sectionals, home décor, and power reclining products.
We have lots of great new designs coming in regularly, like trendy and stylish sofas, chairs, and build-your-own sectionals. Our selection features a range of pieces and collections to suit your lifestyle and space in durable but comfortable fabrics that can keep up with your family. If you need help from a customer service team member, we would be happy to help you find the best furniture or décor for your home.
As part of our dedication to social responsibility, the Ashley Fort Wayne location participates in initiatives that give back to those in need within our community. Like all other Ashley Store locations, we give a portion of our proceeds from mattress sales to Hope to Dream, an organization that gives mattresses, bed frames, pillows, and bedding to children in need.
Our team also gives back by donating to local non-profit organizations that provide support for homeless men and women impacted by the recent housing crisis. We love embracing the opportunity to make a positive impact in the Fort Wayne community.
Kenneth was great and personable! We appreciated that he was not a pushy salesman that hovered around us the whole time.
Claudine Russell: Sales associate at the store was friendly, pleasant and ever so helpful. The young men delivering the furniture were so friendly and pleasant, a joyful experience. Great job!
David Anderson: Good
Landon Johnson: I wouldn’t have bought the couch if it weren’t for Tiler. He was great and honest. Very rare do you see that in a furniture store. Thanks Tiler!
Amy A. Shidler-Ward: The guys were really friendly and helpful.
Emma Ryan: Audrey T. was extremely helpful when purchasing a new bedroom set and mattress. She stayed late for us and answered every possible question. She is extremely friendly and we will definitely be going back to get more furniture in the future!
Bobbi Jean Aker (MUMZY): David, our sales representative was Very informative and personable ❣️❣️ Great experience!!!Only issue was they delivered 2.5 hours before my scheduled 3 hour window🤦Delivery guys were very personable also, yet very professional.
Anna Cranston: Great service
Shana Young: Drew was very helpful and not overly pushy. We appreciated that very much.
Nathan Vrooman: Audrey is everything you would want and need in a salewoman. She was personable, concise, and professional. She did a fantastic job of finding us exactly what we were looking for without pressuring us into something we wouldn't of needed. We are thankful that in a time where most people act as if you are a chore that someone like Audrey breaks from that mold and makes you feel confident in your purchase. I cannot say thanks enough for your help Audrey, fantastic job!
Kasandra Faulkner: We got bed, and we ordered a love seat, they put in the wrong code and ordered a couch. They wouldn't switch them out for us. Unless we paid 500 more dollars, for return shipping fee and ordering fee. Spent over 7k , they messes up our paperwork, never shop there again. They blame the customer for their mistakes.
Tim Reichenbach: Josh and Paul were excellent. They were very friendly and helpful! Thanks much!
Trent Knefelkamp: The warranty on there furniture is not as great as they make it out to be. The sales people working there don’t have a clue what is going on. The furniture is okay! I don’t think I would have bought the warranty.
Nicholas Voirol: Great service! They really know the furniture in and out and can even help out with your home design!
Tessa Niebel: David knows a lot of information about the furniture. Also says yay all the time. Helped me pick out a great couch. Zero gravity!
Dillon Ainsworth: Great experience, sales team went the extra mile to get us the right products and best deal!
joni taylor: Both the gentleman that delivered my couch were so friendly and nice!!!! Thank you guys!!
john graber: Jason was very helpful and knowledgeable.
Johnathon Hargrove: Very friendly and knowledgeable!
diana macias: My order took almost a year to come in, when it did parts of it were broken. They refuse to fix my furniture the proper way or replace it. It looks like they smeared paint and glue where the wood was cracked. I am still waiting for it to be fixed.
Rick Canter: We got a great product at an awesome price! Our delivery was right on time and was done quickly and professionally!
Mark Anders: Great furniture, great sales people, and quick delivery.
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5. Home Rooms Furniture & Mattress - Fort Wayne
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· 1165 reviews
6314 Lima Rd, Fort Wayne, IN 46818
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Norma Driver: Julie very helpful with ideas for us to consider when looking at chairs/table
Drew Minkosky: Kam was awesome showed us every possible way to choose our tv stand, was not to pushy and helped us get one that was not only affordable but matched our existing furniture!
Lauren Sedar: Kam was a great sales man! As soon as me and my fiancé walked in the door, he greeted us. He helped us find what we wanted in our tv stand! Thank you Kam!
Samantha Hale: Nichole was awesome and I highly recommend speaking with her if you need a new couch!!
Saryna Jasper: Very friendly and helpful staff. Great prices also. They offer a variety of furniture, they’re sure to have something for everyone’s space and taste.
Angela Denny: We love working with Kimberly, she has great taste, and is excellent customer service.
Joseph Lefevra: STAY AWAY. STILL HAVE NOT FIXED DAMAGE LOVE SEAT SINCE NOV 2022 DONT WASTE TIME. UPDATED 4/5/23Not happy!!!!!! at all got dropped off didn't even set up our tables and I paided the higher price for drop off and set up and driver said no!!! they don't set up tables so don't waste your money it was alot of money .The love seat they cut with box knife the lid is broken the 1 won't stay together because they didn't build right from factory and I still can't use it cause it won't stay together on my hardwood floors and slides and all I get is well we will have to send tech out save your money don't waste it with set up and delivery cause it's a lie and now I still can't use it for the holidays for family so it's a waste of time I will be returning my stuff not worth it worst mistake ever we still have to set on the floor cause only thing that's good is couch and can't all fit
Lydia Keihn: Great experience, David was a great help with my first big purcahse.
Rhonda Vian: Nichole was knowledgeable, kind, personable and so helpful to me in finding the right furniture for my home. I highly recommend her!
Laurie Easterday: Very friendly and helpful. Nichole was very friendly. Did a great job of explaining what my options were and how to take advantage of them. All staff members I talked to on the phone were also very friendly and helpful. Awesome job by all!!!
Dana Mitchell: Nichole was fabulous! She was friendly, knowledgeable, patient and has a great personality. She led us in the exact direction and knew which sectional we needed immediately. We hit it off straight away. Great experience with Nichole!
Trystan T.: Alright, folks. Now I'm no stranger to furniture stores. I've seen 'em all, from the fancy-schmancy designer showrooms to the discount warehouses where the employees wear vests that say "How may I ignore you today?" But let me tell you when I walked into this place, Nichole was a breath of fresh air. Not literally, of course - the air in the store was perfectly fine, but metaphorically speaking, she was like a gust of wind on a hot summer day.From the moment I walked through the doors, Nichole greeted me with a smile and a willingness to help, and not just the fake kind of help that you get at some stores, where they're just trying to make a sale. Nichole was genuinely interested in finding the best piece of furniture for me. She listened to my needs, asked thoughtful questions, and made recommendations that were spot-on. She's kinda like a cross between a Swiss Army Knife and a genie in a bottle. Before you know it, she's got you sittin' pretty on a brand new sofa and your living room looking like a million bucks! Thank you, Nichole, for making my couch shopping experience a fairy tale come true.
Andrea Kendall: Nichole was phenomenal! She was attentive, but not pushy. She was incredibly knowledgeable and patient, answering all of my many questions with a smile. I will always go back to Nichole when I need furniture!
Bill Cain: One of the best experiences shopping for furniture. Very friendly sales and delivery was top notch!
judyandjerry Anderson: Alyssa spent a lot of time with us, and didn't seem pushy. She listened to what we were looking for and had several suggestions. We appreciated that. We ended up buying a sofa and 2 chairs. We were able to bring samples for the fabric of the sofa home to see them in various kinds of lighting. She is a great sales person.
Brad & Angie Walker: David was very friendly and helpful and provide excellent and low pressure service. He answered all of my questions and worked to meet my needs.
Cyn Angel: Great experience! From sales to delivery!
Katherine Ramage: Alyssa was great to work with and took the time to help us find the perfect couch for our house and growing family. Can’t wait to get it!
Diane Stier: We are in the process of rebuilding our Columbia City home after losing everything in a fire. Recently, while in Fort Wayne, I had some time to kill, so I thought I would start looking for furniture at Klopfenstein Home Rooms on Lima Road in Fort Wayne. Tiler, the salesperson that greeted me at the door made me feel so comfortable and was so helpful, that I decided to go ahead, right then and there, and pick out the furniture I would need to furnish our house when it is completed. A task that I thought would be a huge endeavor, turned out to be a very pleasant experience. He was very knowledgeable about the quality and construction of the furniture and had great recommendations for our choice of mattress. He was very attentive, but didn't hover. He seemed to know just when to give me some space to look around, but also provided all the help I needed. I made a second trip back with my husband to make sure he liked the choices too, which went better than I expected! Because of the BOGO sale that was in progress at the time, we felt we spent a very reasonable amount of money to furnish our entire home. It was a great shopping experience.
Vicki Haines: Julie is exceptional!! She seems to know just what we are looking for.
Donald Korte: Noel know his products and was very helpful.
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6. Ashley - Fort Wayne
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· 1438 reviews
6331 W Jefferson Blvd, Fort Wayne, IN 46804
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Rebecca Castro: Yes they have nice furniture. But the customer service was terrible. They are kind to you and willing to work with you while you were in the process of purchasing. But as soon as you complete your purchase, their customer service was horrific. I was told five different things about the couch I ordered no one knew where it was her when it was arriving. I was promised that it was a quick ship item. Meaning it was already in stock and didn’t need to be made, and then I get told it’s in production so it’s not being delivered for another month. Then I called back and they said it’ll be delivered this week, then I called back today and it’s not gonna be delivered for another three weeks. They have no idea what’s going on, their sales person completely lied to me about the status of this order. Would never buy another piece of furniture from them again.
ilovepissinpeopleoff: Josh and Paul were great
Kris DeLong: Ashley Furniture is our 1st go to when looking or buying furniture. They gave a great selection and service!
Beth Ann Bell: Sales people very nice and delivery was within 10 or 15 minutes, of the 3:30pm to 6:30 pm delivery times; and set up took 20 minutes to 30 minutes to set up and Christian and his partner in the delivery of the furniture were professional, friendly, and respectful.
Sam Espich: Just beware that if you get an in store credit…that credit would NOT be allowed to purchase anything at a sale price. It would only be able to be used toward the full price, which nothing in the store is seemingly the full price.Shame on you Ashley Furniture.
Alesha Wickey: Our experience wasn’t the best. The customer service while shopping was good. I personally didn’t like the associates following me all over the store, it was uncomfortable, but they were still good.We asked to price match a couch, but they wouldn’t because they couldn’t guarantee the 3rd party resale would have as good of quality compared to straight from Ashley themselves. So we decided to stay with Ashley to make sure we receive good quality.However, when the couch arrived the quality was awful. We should have saved ourselves $4-500 and go with a 3rd party seller. The sectional came extremely crooked/off-square (by 2 inches) in multiple sections of the couch, among other problems. It looks crooked and has a few-inch gap between sectional pieces. We were pretty upset with the quality and reached out to their customer service that we were told to contact. They emailed back next day and basically said there is nothing they will do for us and that their quality is sometimes different per item made. I don’t trust Ashley now, and will not shop with them again and will be letting others know if their poor quality and customer service.
K Darling: Beautiful furniture, friendly, knowledgeable and fun sales staff. Ashley was great and very helpful.
Doug Hartle: Ashley Sordolet was friendly, informative and seemed to understand the importance of relationship building and addressing the customer’s needs. We’ll be back to work specifically with her soon!
Kayla Robinson: She was awesome made us feel comfortable
Shari Jones: Samantha was awesome!!! Really helpful and made me feel comfortable!!!
Jody Schroeder: Very helpful and professional! Sedina Bear, our consultant was extremely wonderful! She went over and above in making our experience so pleasant and enjoyable! Thank you, Ashley Home Store!
Mona Smascz: Guys were wonderful when they delivered my sofa!
Kristen Hall: We've bought many Ashley furniture pieces over the years. This time we purchased a dining room table & it arrived within a few weeks. The sales guy was very nice & not pushy. He made sure we got the best price possible & was patient with our decision making. We paid for the white glove delivery & set up. The two guys were very friendly & introduced themselves to both my husband & I. They were careful with the furniture & had it set up within 15 minutes. The one guy even complimented my plants - said they looked nice which was very kind.We will definitely be going to Ashley again in the future. And paying for the delivery & set up was well worth it.
Shelia Ashworth: We had a good experience today at Ashley Furniture buying a Mattress. Samantha is very knowledgeable and answered all my questions.
Joe Freiburger: Our experience at Ashley was awesome! Our associate Sedina was very helpful and knowledgeable about the products! She set us up with exactly the sectional we were looking for!
Amy L: Exceptional customer service from Ashley staff. Very knowledgeable and not to mention, patient with my indecisiveness. Thanks for your help!
Tiffany Nicola: Furniture arrived to warehouse early and they held it there until we got moved 2 weeks later, it was delivered and set up professionally and handled with care. A perfect experience 👌
Nicole Mahler: Sedina went above and beyond when helping pick out our furniture. We came in with general ideas and she was able to quickly direct us to items that exactly matched what we had communicated. She was knowledgeable about each item and was able to speak to the materials used and benefits to each type of build for each item. She also was playful and comfortable with our curious 2 year old. By the end of the visit our daughter was sitting on her lap and offering kisses.
Sally Anderson: The guys were extremely efficient!! And friendly.
Charlie Ulm: Jeremiah was very helpful and knowledgeable. He made the process quick and painless.
Robert W Hatfield Sr: Happy from start to finish. Even had to return to the warehouse and get a section of cord that didn't get loaded. Were back in about 20 minutes, installed and checked operation. Very polite and conscientious.
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7. Kittle's Furniture - Fort Wayne - Fort Wayne
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· 185 reviews
614 E Coliseum Blvd, Fort Wayne, IN 46805
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4worldlovers: 
Indiana owned and operated since 1932, Kittle's Furniture is Indiana’s Home Team!
Indiana owned and operated since 1932, Kittle's Furniture is Indiana’s Home Team!
Miriam Harbo: Luke the salesman was knowledgeable and showed me a variety of beds. He was kind and respectful. Thanks.
Andrew Martin: Great salesman!!! Brad MooreHe listens and is knowledgeable, great consultant. Make the experience very pleasant.
No One: We shopped for mattresses. Although we went to a number of places, the salesperson was comparatively more knowledgeable and knew where to direct us. He was a little overbearing in the store and in subsequent phone calls, but I guess he was trying to save the sale. The store was willing to price match. Delivery was professional and fast (a couple of days) when other stores were telling us we’d need to wait weeks.
Teryn Becker: Ani did a wonderful job of answering our questions, helping measure and ensured purchasing our couch was a seamless process.
Anita Boone: We loved our saleswoman, Denise Ecklor. There was absolutely no pressure. It was a lot more like hanging out with a friend. We told her what we liked and didn't like. Things we wanted in our chairs and what we didn't. We tried a few and then voilà, she took us to the perfect chair. It's even better than expected. It's a power recliner with adjustable lumbar and headrest. It only came in the one color and it matches our couch perfectly! 😲😀
Bill Oberg: Maddie was great. Easy to deal with. Handled everything very professionally and it was a pleasurable experience. Thx 🙏2/13/23
Richard Tomazic: Very affordable quality furniture helpful staff and the clearance area really is great .
Lori Price: Great sale right now
Brittany Morrow: Very good selection in the store. Salesman was friendly and helpful but not pushy. Quick delivery too.
Sulekha Jindal: bed quality is very bad
Vicki Marquart: Great customer service & not pushy!
Daniel Caudill: Staff was great! Purchasing was a breeze
Patrick Silver: I’ve been in here twice since moving to Fort Wayne and they have a great selection of quality furniture. The salesman I worked with (Lucas) was extremely helpful and found exactly what I was looking for in no time! So far, I’ve purchased a living room set and end tables. Will be back for more furniture in the future.
Tisha Heller: Denise was great. She was very patient as it took us a couple of months to decide.
Pam Stouder: Denise was very helpful and knowledgeable of the products.
Pete Humphrey: I’ve bought a few items from Kittle’s over the last year. I’ve always had a great experience. From communication about delivery to working with their sales rep, Luke. He’s great to work with.
Alex Magana: Luke was great, they had the couch we were looking for, purchase was made easy.
Leanne Reigner: If Luke is taking care of you at Kittles, you are in good hands. Everyone at this location is friendly and helpful, and Luke will go above and beyond to make sure you have a great experience.
Darla Starns: Friendly salespeople. Denise was very helpful.
Lisa Copeland: Denise knew what questions to ask to assist in the choice of the right mattress for us, making it an easy decision. Happy with the experience and expertise!
Jenny Morel: I had a great experience at Kittle's today. The salesman, Luke Farrell, was fantastic. He was so kind, not pushy or overbearing, very knowledgeable, and just a nice guy to do business with. Can't wait for my chair to be delivered. Thanks Luke, I would be happy to visit your store again.
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8. Value City Furniture - Fort Wayne
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· 897 reviews
811 Northcrest Shopping Center, Fort Wayne, IN 46805
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9. Countryside Furniture LLC - Allen County
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· 23 reviews
15525 IN-37, New Haven, IN 46774
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10. Fairfield Galleries - Fort Wayne
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· 22 reviews
5010 US-33, Fort Wayne, IN 46818
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