Best Green Energy Supplier Fort Wayne Near Me

Doc Austin: Sends spam mail that looks like it came from utility company. I would not trust this company.

John Carter: The company is shut down

Mark Royal: We signed up to get installed in Sep 2021 and we’re told we should be installed by year’s end. We had to call numerous times to check on what was happening with the install. We finally got installed in March 2022. And we had to call again numerous times before we were told to contact our electric company to get it approved to turn it on. Now we need a bill from them for tax purposes and nobody returns calls or emails. Service sucks.

L. J. Boniface: My experience with Modern Mill at the outset of our installation was pretty good. Installation technicians appear to have done a good job. BUT, a year later my system's energy production is down by 50% and I cannot get any response to the company as to why. No returned calls, no explanation. Still on the hook for the payments for a system not producing energy as promised.

Donna McCoy: Professional installers were Ricardo, Lahronda, and Darrel. Excellent communication and installation. Our Electrician Kenyon was amiable & knowledgeable. We couldn’t be more pleased.Donna

Ryan P: Josue at Modern Mill did a fantastic job servicing my solar install (also from Modern Mill). Josue was able to quickly locate the changes required and took care of it. It is great to see Modern Mill stand by their work, even years after the install is complete.Josue, in particular, was great to work with. Despite doing the job by himself, he didn't make you feel like a chore. The job took over 1 day. To finish the job the next day, he even stayed at a local hotel.It took two calls to the office to get my appointment scheduled. They won't leave you hanging; they do quality work, but quality takes time. Be patient with Modern Mill.It isn't often you see companies go the extra mile with their service and support, but Modern Mill and Josue did.

J P: Our system was installed in 2019 and their service was severely lacking in the office area, until recently. We had an issue this summer and I could not reach their local office, I had to call Illinois. Then I remembered that I had Tyler's number in my phone and reached out to him. This is the best customer service that we have had, ever. He communicates timely and is knowledgeable about the system. It was he who got our system up and running and letting me know about what was going on. We are very confident that any issues will be taken care of with his help. Thank you Tyler! (We have never had an issue with any of the installers from the initial installation to a couple visits over the years. They were all friendly and knowledgably as well.) The 5-star rating is based on the recent interaction with Tyler.

Tim Frey: I had 24 panels installed in December of 2018 in West Michigan. It is a ground mount that was supposed to gain 100% sunlight in my large back yard to provide us an estimated $0 net utility bill with our utility company. $38,000 financed for this, and we have yet to go into a winter with ANY built up credit to sustain us. Now, for 2/3 of the year we are paying $200/month on the system while STILL paying the utility company $100-$150/month.I contacted Modern Mill early this summer and found out they installed the entire system in the wrong spot so now it only gets 90% sunlight and is considered to be under performing. They sent me a satellite photo of my property with tons of trees highlighted that I could have cut down to maximize production. They are fully mature trees that were clearly there in 2018 and would cost me around $10,000 to have removed.Now no one will contact me about fixing this by either adding panels or moving the entire system for me since it was THEIR screw up!If they do come through and make things right, I will update this review to reflect better on them, but as of now, they have completely failed me and I'm stuck!

John Stephens: READ FULL REVIEW BEFORE YOU MAKE ANY DECISIONS HEREA fantastic experience with Solar Mill started with my consultant, Donnie, who did a top notch job explaining every aspect of the process.Then it continued with my install team. Cameron, Joseph, and Tyler. The group that Modern Mill sent out was professional in every aspect of the install, friendly, and amazing to work with. There were some issues with a piece of wire, but Tyler, Sebastian, and Louis handled it quickly and efficiently with a follow up visit. Just a great experience all around!ADDENDUM - MARCH 2022:My solar install was now completed MORE than a year ago. The company had given me two separate install dates for my Tesla Power Wall, which cost $16,500. They did not meet EITHER install date, and I have requested a refund. In response to my refund request they gave me a THIRD install date, and have ignored my request for refund.Buyer beware on ANYTHING they don't have IN-HAND and READY TO INSTALL. I'll be opening a case with the BBB today after giving them ample time to get back in touch with me.ADDENDUM - MAY 2022:Modern Mill continues to offer half measures or no measures and after filing complaints with both the Better Business Bureau and the Indiana Consumer Protection Division I'm now being forced to move forward with a lawsuit to recover my losses.If you too are unable to get responses from Modern Mill, email me and I'll share attorney contact information. We might all have an easier time of it if we just use the same attorneys.BUYER BEWARE - AVOID AT ALL COSTS

Ally Smith: They won't give you a ballpark price with out coming out to your property. Even if you know what size array you want (10kw) . Witch is understandable ever system will be unique. What the main problem is they wount come to your property unless you and your spouse are there. My spouse is night shift. She does not need to be there for the sales picth when all I want is a quote. On the size I already know I want.

Kem Zolman: Bernie Glavin was our initial contact, salesman. Bernie was very knowledgeable, helpful, truthful and honest with us. Everything Bernie told us has happened including a rebate check from Modern Mill for three months until our system was up and running at full potential. Being in sales myself the customer relations was excellent and Bernie answered the phone each time through the process and made sure things were getting done. Modern Mill's instillation crew worked nonstop in horrible weather conditions until finished. After our first full month of full operation our electric Bill from AEP was the service fee only just like we were told.

Gregg Latter: Trust me do not hire this company. They will tell you lies and not get back to for months. My friend signed a contract with them in September and they won’t even contact him back. If you look at the bbb complaints you will see that they have done this to many other folks.

Janet Fedor: Extremely slow at answering questions. You have to keep at them to get anything done. They have not answered us since the 7th of March- ("I'm working on it and will call you back to answer your questions"). That's the last we heard from them. Keep leaving messages and sending e-mails. They still need to repair a wall (from Dec. 21) that was damaged hooking up the electric. As far as the panels go they work fine- especially good when the sun is out. Not so much when covered with snow or frost. No easy way to clear the snow off either. Disappointed in their customer service!!!

Joe Salgo: These guys are the absolute worst. Their install timelines are atrocious. They installed 2 of my clients in December and still have not got them up and running. DO NOT DO BUSINESS W THIS COMPANY

Bob Bieber: This company is pure trash. Solar has been installed last October and we have a $70,000 loan payment with no working solar. They refuse to call us back. They have the same app to watch the system and they know it's not working. Almost 5 months and nothing works. We had to get a lawyer to throw them under the bus and have this junk removed.. Save yourself an expensive mistake, never let these guys on your property. Look at the second image, that's a serious error and they don't care...

Precision Roofing Services: Do not do business with this company. We did roofing projects for this company two years ago and we're still trying to collect payment! As a fellow business we strive for satisfaction, not only to our customers, but to our fellow contractors and vendors. We are very disappointed that another company would take advantage of a small business. Two years, multiple phone calls, emails, letters, and still silence on their end.

Benjamin Smith: I would not do business with these folks. I called the local number on their website for the Fort Wayne location. They transferred me to what sounded like a national call-center. They put me on hold again and all I wanted was to ask some questions to a Sales Rep. I called once and never got a call back. I called back a month later and each time I was told that I "had to act fast because the deal would expire by week's end". That can't be true because I'm told that each time I call. It's nothing more than a scummy sales technique to pressure you to buy something. At the end of the latest call, the representative refused to schedule the appointment unless my spouse would be present. She's very busy managing two very young children. The rep spoke to a supervisor and still refused to send out a sales rep unless my wife would also be present for whatever sales pitch we would have to hear. I've never had so much trouble trying to spend $75,000. Do yourself a favor - call anyone else.

Karva Davis: Still waiting on ths service people to show upMill's tod

Joe Bir: Far surpassed our expectations.Our initial contact with Rich Dorgan was very informative and he was ableto answer all our questions. A delightful young man!The installation went very smoothly and efficiently. After installation, Luis and Joe, who are very friendly and professional, even volunteered to clean our gutters and refused any payment for doing so. Richard, the electrician from England, was most professional and friendly.Soraida, the project manager , was an invaluable help to us with our many questions. She was able to convey instructions with clarity as well as patience. She was also able to solve what we thought were problemswith amazing ease.We have made several recommendations to our friends and family.It feels really good to have reduced our carbon footprint.Joe and Mary Bir

dhh3 TrailHawk: Modern Mill Solar just finished my install consisting of a 22 panel array. This is an awesome company to work with and I highly recommend MMS to anyone who is in need of an alternate power source. Everyone who was involved in this install was highly professional. I couldn't have asked for a better team; from the Salesman Bernie to the installers: Team Leader Tyler, Electrician Richard, and Panel Slingers Sebastian and Luis. This combination of fine young professionals far exceeded my expectations. Their attention to detail was remarkable. They respected me and my home. Wow! Kudos to MMS. Thank you.