Best Telephone Answering Service Fort Wayne Near Me

Nicki Blank: Cool as usual...in and out literally 6 minutes before they closed and wasn't nobody upset or rude about it (like some other places will tell you they're ready to go home and rant about how you're holding them up)...just doing their jobs, helping folks and keeping stuff affordable and real.

Dennis Mason: Absolutely the worst service they had my phone for a month never gave any updates when provided with am update the story changed everytime, after a month of having my phone for screen repair they asked for another 2 weeks at this point I was feed up looked around and found ubreakifix who fixed it in 35 mintues and $140 dollars cheaper will never use this place again for any service.

Lori Lindsey: Really nice people and place

.: One stop shop get it all here

Daniel Perry: They have phones, lots of clothes for low cost here, very good.

Tim Bean: Awsome,,GREAT Deals!!!💯💯👍👍

Marsha Booker: EZ access, friendly staff.

Keyona Benson: Always helpful

James “Bully” Guinn: Need.cell phone under att go there even if its locked

Paris Armour: Good phones for people to get

Zandra Logan: They were nice and helpful

Teet: the mexican did a real good job on my phone. really hardworking people. very determine to help

Louise Carter: Great service

Martin Garcia M: Goood

MinMin World: Expensive

kierris overton: Phoness

Stacey Campbell: Very helpful, great service and fast.

cartier beats: Great place

Elizabeth: They are great

Andrea Soil Hill: Nice

Bob Bingamon: Excellent, same day service. Very friendly and helpful. Good prices.

Nala 812: DO NOT GO HERE. GO ELSEWHERE.They lie and try to gaslight you. I wouldnt trust them to take care of a fake plant.I took my ipad there because the screen went out over night. They didnt have the the part, said it would be fixed in 5 days for $180 which was fine. I pick it up, the screen is fixed, battery is at 4 percent. I get home, the screen keeps flickering on and off. I tried to charge it, for over an hour and it never charge. I called and ask to bring it back. I was then told that it could be the battery or the port and it would be 150-300 to fix one or both. Something didnt seem right so I asked if they could just refund me for the part that they had put in because it was $80 and i would just accept the $100 service. And just go buy a new ipad, because i barely had the 180, much less another 300, for it to maybe work.I ended up picking it up abd taking it to another store. Where they told me that Genius bent the enclosure from fixing it. And thats why it wasnts working, and there really wasnt any way to fix it.I called Genius to see what they could do about it. I told them what the other shop said.Troy said that they must have bent it, and told me it was Genius because it wasnt bent when they had it. He know who i am, and whos ipad it was and hes the ones who worked on it, and gave it to me and it wasnt bent at all. When i told Troy that i had video, and was watching them the entire time(the other shop). Troy changed his entire tune, and said give me a second to look up your report. It then changed to , oh yes it says right here it was bent. When i asked for an email of the report. He said he couldnt do that.Just save your self the hassle and dont go to them.

Ron Mejia: Never go here.Wife came here with her iPad.The iPad powered but showed a black screen.Got the screen fixed by them. The iPad was bent which caused charging issues and the screen was not even installed correctly. Then they tried to charge my wife more to fix this issue.

Rosemary Saylor: Stopped by because husbands phone was not charging well. Phone had some lint carefully removed and canned air used. Very fast and reasonable. Thanks!

Sheridan Phinezy: Went to take an iPad in to get the screen fixed (2nd time) but they’ve always do an awesome job and the turn around time isn’t long at all. With the weather and what not I really wasn’t expecting my iPad to be fixed by this afternoon.Troy is awesome, he’s the one who fixed my ipad and hopefully does wonders on this switch I’ll be bringing in later.Chester was understanding and thorough with the information given.These guys are my go to and I always recommend them if I have family or friends that are in need of their electronics fixed.

Chris Richardson: This place is a joke they had my phone apart 4 times damaged the battery would not even replace the battery Got two different screens on it and still could not fix it then I took my phone to other place and they said they also damaged the pins inside the phone also I would not go to this place all they will do is brake your phone worse then it was and say they can't do anything

Stephen Shlater Jr.: Thank you CPR for taking care of my screen in a timely and professional way.

Pamela Gerber: Had problems with my phone, they replaced my screen saver and told me to screen shoot if error comes up again

Julie Replogle: After dropping my cell phone causing the screen to be destroyed, I was referred to CPR by 2 people, and I can see why. Troy provided excellent and efficient service.

Jeanene Harris: I was very pleased with this repair shop! Troy was courteous and polite. He answered my questions, explaining so that I understood what he was going to do and the same when I picked up the the iPad. It was done same day which made my day. He also showed me other product in the store that I may have needed. This place was recommended to me and I will recommend it to others😊

John McGauley: These guys are amazing! Brought in an iPhone 12 with a crushed screen. I just assumed it was destroyed, but wanted to at least ask. Troy had it repaired and back in my hands, good as new, so fast I hadn't even made it back to work yet when he called. Looks and works perfectly.

Alisha Furlong: Troy was so pleasant and helpful! He was able to fix my iPhone in less than an hour which was a LIFESAVER for me! Highly recommend their services, I’ll use them again for sure!

Darren Crow: DO NOT GO HERE!!!! Replacement parts are NOT GENIUNE PARTS so they keep alerting you that the replacement part is unknown. THEY DO NOT REPLACE WATER SEALS, YOUR PHONE WILL NO LONGER BE WATERPROOF!!! If anything breaks during the repair it will be claimed as a pre-existing condition. In my case Face ID doesn't work after the repair. I lost over $200 on an iPhone screen repair because now I can't even sell or trade in my phone in good conscience. I've gone back 4-5 times with same issue and I have not once been offered any compensation, refund, or anything for breaking Face ID on my device. They charge within $15 of the price of official Apple repair at Best Buy. They will also NOT tell you any of these things before taking your device for repair. You will be screwed with no recourse if you choose to have your device repaired here. STAY AWAY!UPDATE 10/11/2022 (2 Months later): Response below says to email or call the number. No response received (after emailing/calling) from this company or any effort to remedy this issue other than posting the response below in an attempt to save face in their reviews.

luke hurst: Went in to get the screen replaced because I had cracked the side that morning and when I got the phone back the new screen came back not even on all the way and the end half of the screen completely open. We made the mistake of going back again to get it fixed and the person said “oh the frame was bent so we couldn’t get it on there” which the frame was most definitely not bent before we took It there then after like 10 minutes he comes back with the phone fixed so clearly the frame was not bent if he fixed it. But now my phone has dead screen marks all along the bottom where it was not put in correctly the first time. Very bad experience with this location and will not be coming back anytime soon.

Susan Rice: This company is the best!!!! Another place wanted to replace my iPhone battery by keeping my phone for 24 hours, and telling me to get there when they open to get in line. CPR did the job in 30 minutes while I waited for the same price! I used them 4 years ago to replace a speaker in my phone. Same service — fast, professional, reasonable! I’ll be back!

Emelia Benson: Went in with a water damaged screen and got it replaced for a very reasonable price and in less than an hour. Troy was extremely sociable and very kind and the atmosphere of the store was reassuring! Definitely would go back should i have any issues later!

kaylin burns: my whole screen was busted, they fixed it less than an hour. super great service! will for sure be going back there for future repairs. :)

Schmajor Edd: Great service.

Gary Baumgartner: Finished our repair on time. Very friendly and helpful.

Mary May: The very best!

Becky Kien: Amazing work, Juli who had helped me got me my plan change without a issue ⭐️⭐️⭐️⭐️⭐️

Abby Applegate: My mom and I visited this Verizon location yesterday. We had Robert help us trade in my mom's phone. He went above and beyond to ensure everything transferred and hooked her up with some new phone essentials: phone case, screen protector, and car charger. He even eased my mom's anxiety about getting a brand new phone that was long overdue! Thanks again Robert and we will definitely visit again!

Charlotte Vallier: Come see Jay he handled all of my questions!

Michael Glentzer: TJ is a patient worker here and solved all my phone troubles I'll definitely come back when I'm in need

Brian Ewald: Phillip and Jay were amazing they helped me out a lot!

Marcia Hellenschmidt: Awesome service by TJ, who was working at the Stelhorn Road store. He answered all the questions I had and fixed a setting on my phone I could not find, which was driving me absolutely crazy! Keep it up TJ.

James Starks: TJ did great, had a great experience

Susan Didier: Very friendly knowledgeable service

Barbara Funk: Marco is a great helper

Rebecca Ervin: Great place for a phone

Karen Allen: Phillip is a great store manager. Courteous, kind, patient. Highly recommended.

Kayla Caston: Fast and sufficient.

Kenny Koneval: Great service very knowledgeable staff. Very helpful.

Doug Furman: Phillip Markey is a great employee who answered all of our questions and we were good to go before leaving with all of our electronics.

Phil Miguel: Phillip is excellent

Bettye Hill: Phillip was wonderful

Erik Allen: Thanks Phillip

Brenda Richmond: Crystal is a very sweet and patient person, she is very helpful and kind.

Larry Burger: Thanks tj he was excellent and got my phone running again!

Cheryl Morgan: Robert McPherson was amazing! Very knowledgeable and explained things very well.

MARK FUELLING: Robert at TCC very helpful and efficient 2 new phones in out done .

Regina Fuelling: Robert was very knowledgeable and courtesy. Helped out a whole lot since it had been very long since I had bought a new phone.

Kim Bebout: Jay was WONDERFUL and very helpful!Would Def recommend these guys!

WILLIAM ECKLOR: I always get great help here.

Ben Presley: Amazing service Jay was very professional and helped me with all my needs!

George Caldwell: Came in here and got help from Jay he was amazing!

Kimberly Armstrong: Jay did an amazing job he was very professional and helpful!

Lawrence Marshall: Jay was very helpful

Patricia Borgwardt: Phillip was extremely helpful

June Williams: Jay was very resourceful and helpful. He answered all my questions and was a great help.

Natasha Plott: Amazing staff! Quick and friendly!

Barbara Chambers: phillip is wonderful

Carrie Hartman: Thanks to TJ my phone problems were solved!

Shawn Moriarity: They took a long time to work with me to troubleshoot and fix my phone. Very pleased with service

Valdemar Castellano: Philip, is great always takes care of his customers!I definitely recommend him for all your phone needs!! He definitely goes above and beyond.

Alonzo Epps: Phillip was very helpful

Debbie Thieme: Phillip was excellent

Deedra DeCamp: Literally no one in this store can do their job they’re running a scam and won’t credit you for your trade ins

John Houser: Thanks Philip

Jenni Horton: Disappointed with Verizon, can't get good customer service with them and they screwed up my account. They owe me money back but they will not give it back and are making excuses and I have been with them overc18 years.

nicholas clark: Came in for some questions about my bill . I pay over 300 a month for three phones wanted to see what about changing my service and effects it would have on my bill . Was greeted at the door by a employee and when I explained what I wanted to do and go over my bill I was told “sounds like I can just get you the number to disconnect unless you want to purchase a new device” I came in store to get the exact answers I needed but since I wasn’t going to be buying a new device and get there sign up quota up then I was basically pushed off to the next person . Will not be going here or choosing Verizon for my future cell service

Mariel: Morgan was absolutely wonderful today. I went in after just dropping my phone and having a root canal and she was able to help me from start to finish! She assisted my boyfriend with his phone and questions as well. It’s is because of her that I would definitely come back!

Joseph Kreitler: I was having issues with my esim card so I decided to try and go to the Verizon store to get it worked out. I walked in and was instantly helped by an employee, Cora. Cora was extremely helpful and kind. I had been on the phone for hours with Verizon tech support and was getting no where. When I met with Cora, she was able to instantly spot the problem and fix it within 20 minutes. Cora=Goat

Rockford Stout: The customer service at this location is terrible. I went in for a new phone and was given a couple options and selected the new Google Pixel 7. The rep got all my info, added everything to my account, stacked up my new phone, still in the box, on top of my case and then asked if I would like a bag for my things. I questioned if he was going to turn it on and verify that it was working properly and he said "you can do it here if you'd like". I opened the box and turned on the phone. The rep explained that it would take a couple minutes to boot up because of the sim card and he put my things in the bag, pushed it towards me, held his hand out to shake my hand and said have a good day. It was 945 in the morning, I was the only customer in the store. Guess what didn't work, the new phone. I had to return an hour later because something was not done on the reps end. I have 4 lines with Verizon, I've been a customer since 2004. I would not recommend this location to anyone, ever.

Savannah: I came in to upgrade an old phone and Zack helped me pick the perfect phone! I got out in a timely manner and everything was explained in a way I could understand!Thank you so much!

David Bleke: Brand new location behind the BJ's Brew House and beside Boot Barn. Friendly staff and helped me change my cell phone providers and get a new phone and watch.

Nedra Holder: The staff was very friendly and helped me get some great accessories

Ian Vickers: Came into an hour and a half wait, made an appointment for the following day, came in the next day for my appointment only to wait another 30-45 minutes.

Kim H: Friendly service.

Riley Austin: Absolutely terrible service. Would not recommend to anyone.

Tasha Matthews: Josh helped us switch our service from Tmobile today. He was friendly, very knowledgeable, and was not pushy. He set our phones up with the accessories and made sure the data was transferred. He also gave us an idea of where to eat lunch in Ft. Wayne. One of the best experiences I have had at a cellular store. Thank you for all your help today.

David Alvarenga: The best

Olivia Jamili: i came in to get my own plan &’ start out fresh with a new phone . took hours to get the system to work because it would approve my application but wouldn’t come through on our end . Jaquan made countless phone calls &’ made plenty of claims in my favor to make sure i left same day with a new phone &’ plan . took like 4 hours to finally get ahold of someone to help us but Jaquan made sure i left with wha’ i came in for . definitely my new Verizon rep ! patient &’ determined

Chloe Starks: Whoever “bre” is at the Fort Wayne location on Lima had a very trashy attitude with my mother. She was trying to rush through everything and my mom wasn’t fully understanding what she was saying given the fact that she’s a senior citizen. She wasn’t very helpful at all compared to everyone else in the store. She had terrible customer service skills. She had to be pulled from the back by another employee and she didn’t seem to care about the customer’s needs at all. Very lousy employee.

Dennis McCorkendale II: Excellent customer service today. I was finally able to find something I've been looking for plus got a couple more items I needed. Thanks again Verizon.

AJ CALABRESI: Don't get a business account bc they cannot help you with it.

Media Viewer: Not sure if any adults actually work at this store.One of the employees was distracted the entire time while helping me and kept distracting other employees. The manager enabled it instead of redirecting her to do her job and stop fraternizing/trying to brag about herself. She constantly stopped working on my issue to call over other employees to talk about many different personal things, right in front of customers.The store on Lima Road might as well be a middle school because that's not how adults act, especially at work. I had to go home and call customer service for the 5th time because my issues were NOT resolved after going into this store. Can't believed I missed work to have to listen to this young woman's Main Character Syndrome and still not get the help that I pay for.

Cameron H: Always easier for us to come in and get our phones/plans adjusted rather than doing things online. Nice people and clean area. Kid in a candy store with all that technology.

Josh Quintana: I had a problem with two of our family’s iPads, and I was pleasantly surprised when the representative, who is named Seth, was able to solve my issue and get both iPads up and running in less than 10 minutes. On top of this, he apologized for the iPads, not working, solved the issue and there was no charge for the service. overall great experience thank you Seth for providing a great experience.

TRUTH Be Told: Seth was great I was in and out in no time.

Alena Martynyuk: I was paying my bill by Kiosk . Thank you for install Kiosk back .

Nadine Putt: Not happy, no one knows what is going on, everyone gives you a different answer, I do not have what I signed up for, and paying more!

James Murray: Went in the location off of coliseum to see about upgrading my phone.Acted like she didn't have time to listen to what my needs were and what i was looking for in a new phone. Asked me if I had a prepay plan and if I was gonna buy a new phone straight out. I said yes and then she told me to go to Best Buy..lol that's not good business practice shifting a customer to someone else. Been with AT&T probablylonger than she is old. I have always had a prepay account by my own choice. The same # also from the start. Her attitude and demeanor makes me rethink my loyalty to ATT as I'm shopping at BEST BUY... I think corporate would be real happy about this LOL

Hunter Justice: Had some issues with my phone. Walked in to the store and Alexis greeted me. She resolved my issue with in minutes. Super sweet and knows what she’s doing ! 10/10 recommend working with Alexis at this location.

Angie Sturm: I had the BEST EXPERIENCE HERE!! I always avoided getting a new cell phone bc it was overwhelming and people always made me feel stupid. NOT THE CASE HERE! They made me feel appreciated and were real people!!! Thank you for making something I use to avoid for months now a good thing I look forward to! Will recommend to everyone I know THANK YOU!

Kyle Dellinger: Great staff, very friendly and educated on the business. Got exactly what I wanted and was in and out in less than 10 minutes. 10/10

Angela Miller: If I could rate a 0 I would. This has been the absolute worst experience I have ever had with a cell phone company in my life. I ordered phones online and there was a huge problem with that. Reluctantly then I was forced to go into the store to sign up for service. I was there for 4 HOURS. FOUR. HOURS. I. SAT. and waited for phone. Then TYPICALLY a PROFESSIONAL asks all the plan details. I was not asked which plan option I wanted at all. I literally TOLD them I did not want the insurance nor any additional add-ons and all that was STILL added to my bill. Then come to find out that particular woman I worked with had LITERALLY. PUT SOMEONE ON MY PLANS NAME AS "AHOLE" so that when he called anyone thats what came up on thier caller i.d. How anyone in the customer service industry could be SO..ENTIRELY. UNPROFESSIONAL. is just beyond me. FURTHERMORE..then my phone had a problem transferring numbers from our old t-mobile accounts and my mother didn't have service on her phone for 2 days and I couldn't even call her to know that it was a problem and spent at least a total of 4 hours on the phone with customer service the following days trying to get this issue resolved. The transition was absolutely horrible and i HIGHLY reccomend that if you are switching to at&t to not go to this store in particular.

Michael Filosa: Not entirely helpful. Honestly better off doing what you need to online.

Nicole Culbertson: Anthony at the Coliseum store was fantastic!! He got me right in, listened to what I needed and got it 100 percent spot on!! I got a new plan with a new phone, got my work discount !!! I have never had such a great experience at a phone store!!

izabela chociej: Andrew at the Coliseum location I’m Fort Wayne is amazing. If you need anything I would suggest going to this location! Effortless, easy and super helpful visit with getting a new phone! Sooooo appreciated! Thank you!

Tammy Garcia: Andrew at AT&T Spearhead Mobility was amazing. He was very help and patient with my family.

Jesse Garcia: Very helpful and thorough knowledge

Meaghan Caliste: Store manager Andrew was very helpful and nice. He was very understanding when my kid was running around and helped me through everything. Will continue to go to this store for the customer service.

Anton Jamar: Great service and timely

Jerimee Haiman: The wonderful woman who’s name starts with an A (I don’t want to butcher the spelling) went above and beyond for us. She was incredibly friendly, efficient, personable, and handled our two new lines while also helping a family without sacrificing the attention from one or another. She made the entire process as stress-free as possible, and if she isn't a manager, I would love to see her as so the next time we visit. She rocks!

Deven Cobb: I went in this AT&T location with the very complex and somewhat confusing situation Right away I was direct to management like I expected I would be given my situation. The manager was very patient and friendly as well as a Attentive She listened everything I had to say and then based on what I had to say She decided I needed a new SIM card So within minutes my phone was back working again I was able to make calls and left without being charged anything This was my 1st experience at this location and overall it was a good experience much better experience than I had at the corporate store on Jefferson road They could really learn a thing or 2 from her over there. For now on any problems I have or any upgrades I have Will only be done at this store

Joe Burns: Very helpful!! They were so nice!