Best Vacation Home Rental Agency Fort Wayne Near Me

drdjscott1: This review is to inform you of concerns when doing business with Open Door Property Management located in Northeast Indiana. Business owner and managing broker is Tammie Coplin. I recently contracted with the agency to care for two of my rental properties, and I encountered several ethical matters. During the short stint (four months) that they managed the properties, I received numerous complaints from tenants that they were unprofessional, condescending, and unavailable when questions would arise. Likewise, they were very unprofessional in the way they interacted with me and handled the properties. They often would indicate that they would take of maintenance issues but would not follow through with fixing the problem. For example, they were to go to one of the properties and fix flooring and a leaky faucet, charged me money for it after stating it was fixed, however, it was not fixed as evidence by a faucet sprayer hose being covered with electrical tape. Renters confirmed that maintenance did not fix these issues while in the home. I was able to fix the issues, but Open Doors charged me for work that they did not complete.Open Doors also sent numerous fictitious charges. There has been multiple times in which I have received itemized statements regarding work or charges accrued that did not occur; I had either completed the work myself or contracted other agencies to complete the work and have the bills and receipts to prove it. When I question this, they do not respond. They also stated they had put lockboxes on one of my properties, billed me for purchase of these lock boxes stating the one that they had put on was missing (was never notified of this), and then removed them once our contract was terminated. This charges for adding and removing a lockbox exceeded $250.Part of the contract with Open Doors was for them to complete quarterly inspections of the properties. They stated that they completed these inspections and would send pictures of their findings. These pictures would include my properties but also pictures of other people’s properties.My agreement with Open Doors was suddenly terminated by Open Doors in October 2022. One of the properties had a sewer backup problem from a washing machine. I was told that their maintenance crew would assist in fixing it, and there were multiple charges for this service, including a $100 inspection fee of the water damage. They did not fix it and waited several days before telling me they would not be fixing it but agreed to drain the water out of the basement. However, they did not drain the basement but did charge me $195 for it and another $195 for putting a fan down there. This occurred on October 12, 2022. The renter’s indicated that the water was still in the basement, so I contracted someone to help drain it on October 13, 2022. Because Open Doors did not fix the issue when reported, the renters went 2.5 weeks without hot water. When they realized they did not want to fix the issue, Open Doors terminated the contract with me. They indicated that the reason for termination was based on pictures and the amount of work needing done on my properties. However, as noted above, not all the pictures they have of my properties were even of my properties but someone else’s.I am concerned that this is the way Open Doors conducts business, and if this is the case, I believe it to be unethical. Above outlines only a few examples of times in which there has been a problem, and they have chosen not to respond to the problem in either a prompt fashion or at times not responding at all. They have charged me numerous times for work in which they have not completed as well as ignore problems which violate renter’s rights (leaving an environment where they cannot access hot water or where water is left standing and mold can begin to grow, and evicting a renter and not putting the person’s belongings in storage after the eviction). Employees of Open Doors are not accessible most of the time..

Lindsey Mae: Terrible experience the apt I was in had mice because it was in such disarray. Maintenance never fully fixed the dozens of problems I had. People in the office are so rude and unprofessional it was unbelievable. Rent way to high for the type of place you get. Please don’t rent through these clowns ESPECIALLY if you have kids!

Brett Trevino: They aren't that responsive. For leasing company standards they actually have some integrity. They're not gonna steal your money like other companies in town but you will pay for services on your property. When they do things they usually contract the work, it will be done right but it will cost. Otherwise they have been kind and understanding. Not mad with my experience at all

Chris Reiter: I worked with Katelyn Burns and she was awesome! Very quick responses and helpful throughout the leasing process. I highly recommend open door to anyone looking to lease in this current difficult economy.

David McCarran: Avoid renting from this company at all costs. They have a phone tree in place to prevent you from ever speaking to a representative. You leave numerous voicemails and they reply with a text message like a 15 year old kid.

Mari Elsenraat: Don't misunderstand,, my experience has been good. They respond quickly to issues and making payments online is easy. With that said, I just received notice that if I renew my lease, my rent will be increasing 30%... are they kidding? That's insane.

Adam Knoke: Open Door has been managing my property for about 1 year now, and I have no complaints.

Jamie Glaze: I was able to fill out an application and pay by money order instead of going on line right there in the office hm rare

Chad Prince: I do contract work for Open Door. They are the most proactive property managers I have every came across. They care about the tenants and keeping the properties in tip top shape.

Anthony D: They're not open on Fridays there's not a sign saying Dropbox for payment also lack of communication would not give a five-star.

Tyquan Sewell: It is great there

Eluteria Norris: The lady I talked to was very nice and helpful my sister didn't qualify for the apt but I really appreciate her checking before we paid the application fee

David Lampa: the shrimp basket was great..theyre bushwackers are really good too

Patricia Percey: Not very helpful

Angel Coleman: Please do not rent for them ! They lie and don’t fix anything ! Did not inform me that the air of the home didn’t work before move in did not state it no where In my lease and refuse to fix ! And told me to go buy units the windows are way to small for individual units and house is extremely hot told me to take them to court and was very rude about it stay away from them

jarren brown (GrAffitti): Positive:Professionalism,Quality,Responsiveness,ValueAmazing helped me find the home of my dreams :) 10/10

Nicole “Nikki” Medina: I rent with them an they are very pleasent its really kinda handy. Everything is online an avaiable to you if you need to know anything you just login to your portal an it will show you whatever you need to know. The maintence is very fast in responding with a problem. I have not had any bad issues with them in the living at my residents. Thank you I would recommend them to anyone needing a home or apt they will have it for you. Nicole Medina

Brandon Roberts: Jordan is a phenomenal realtor and goes above and beyond for his clients. It is very easy to tell that helping people is his passion and that he truly cares about creating win-win situations for every party involved. In addition to this, he works tirelessly to continue to improve his craft and stay up to date on current market trends so that he can better serve his clients in the future. He is fantastic to work with and he comes with my highest recommendation.

Deborah Vanwagner: So helpful friendly and professional look forward to working with them again

Jaleesa Armour: My home was sold to AG last year during the pandemic. At first I was nervous because I was unfamiliar with the company and I know Fort Wayne has some not so great landlords so I just didn’t know what to expect.I have to say I am quite pleased a year later because Maria is soooo responsive and helpful. Everyone I have interacted with genuinely cares about my concern and they are very helpful with maintenance needs in a timely fashion. I would recommend AG Rentals to anyone that is looking for shelter because I have had such good interactions with the staff and the communication is amazing.2023 I double down on my statement. The staff are kind and helpful and they communicate which is very important. I had an issue with my sink and they were responsive and my sink was fixed within 24 hours of me speaking with someone. AG Rentals are a good company and they do their best handling issues and tenant satisfaction IMO.

Ms Johnson: Quality homes.

Fuckin Jeremy: AG rentals in management has been outstanding and treating me with the tenant respect and care that a renters household needs. Also, Janep holding down front counter intelligence was also very helpful when it came to scheduling my appointments it was so easy to get in and out and the maintenance department is a whole Nother five star review in need of itself

Sara Gunkel: Every professional.. if you have any issues just talk to them and they take care of you.

Melina Jones: I called their office yesterday around 1pm because I was interested in renting a property they have listed. I was very disturbed with how the woman on the phone was talking to me. She honestly disregarded me and my questions and tried to basically just rush me off the phone. Based off of this interaction, I couldn’t imagine doing business with this company if that’s how they deal with customers. Especially with the property being listed for more than 50 days already, I’m sure she is turning away future clients with her poor attitude and lack of willingness to help others. I really expected better and I hope this isn’t how they do business on a regular basis.

Vincent Black: Very nice experience easy to work with and the Maiteinace people were very helpful and fast the staff at the rental office are really great I like working with them and I’m glad to rent from AG rentals they are very professional thanks

Rachel Kathleen: We first started renting through AG Rentals. We’ve had to call maintenance multiple times due to the damages of the home. Working with them is extremely stressful. So glad I don’t rent with them anymore.

Deborah Washington: I have been with AG rentals for over tens years . Will I recommend anyone to rent from them . Yes!!

Bryan Guardado: They are very nice and polite and very quick to get you what you need

Latrice Billingsley: I have been tryin to schedule a walk thru to see the inside of one of there properties and they keep lying telling it’s not available when the actual owner is telling me it’s ready multiple times the girl who answer the phone is very rude tired of the back and forth I’m over it 🖕🏽them …

Rachel: I never complain about customer service but it’s unbelievable how rude they thought they could be given they’re trying to shill ugly houses that reek of stale smoke for $1k/month. I have second hand embarrassment for them.

Anita Bradford: Ed

Teet: customer service sucks, they are a scam!

Natalie Jackson: Crazy and racist company. I'm latina and my husband is black and they found the most rediculous things to deny our application. I had to actually sit down and do the math with them.so they understood how much income we have.s to I'll denied us though we make 5 times the amount of rent

Cardell Henigan: Don’t rent from them. Houses are nasty and will take your application fee. Denied me for evictions five years ago like ppl can’t change. I will I could give 0 Stars!!!!!!

Sarah Baughman: You have to sign the lease to rent here or you have to get out when living with another person thats staying. Don't agree with that at all thats giving you a ultamatum.

keiona brooks: The fastest home rentals appear on their site.

Dan Glanville: Have been working with this group for a few years now on our rental properties and they do excellent work. We can trust that things will get done correctly and in a timely manner. The whole team is great at communicating and giving us sound information. I highly recommend.

Cheryl Quaye: Before we moved in, they put of the trash that they clean up in the attic. The door to the attic was also broken so we weren't able to access it. If you want to rent from these people be aware of lead poisoning, they literally paint over everything. They increased the rent and tried to make us pay for the house insurance, we're renting... we had a toilet issue and when we called maintenance they told us we simply shouldn't put toilet paper in the toilet, instead put it in the trashcan, typical. DO NOT RENT FROM HERE.

Candra Canniff: Just stopped to get phone number

JDubb Dollaz: Nikki is AWESOME I absolutely recommend these guys to anyone. Any concerns are remedied right away and they are very responsive.

Simone Runyan: I have left about a dozen or more messages with them and no one calls me back. About a year ago I'd had a nice conversation with a guy there named Rich Graham. He was supposed to have someone get back to me about possibly taking over the management of some of my rentals. No one ever did despite all the voice mails I left. Apparently they don't want my business so I am looking elsewhere.

Whit’ne Harvey: DO NOT RENT HERE. SCAM AND VERY UNPROFESSIONAL!! WILL TAKE YOUR MONEY AND STOP RESPONDING

Dre Thang: Worst place to rent from. If your interested in a property trust me do not even waste your time . I have been renting through this company for atleast a year now and have only spoken to a real person once . I don't even think they have a office here in Fort Wayne , it's basically being run by some small company out of Indianapolis. I have put in many maintenance requests & never got any word back what so ever . I call everyday and leave my name & number on the voice mail & no one never call back. If u want some random property management sticking they're hands in your pocket every month , but not actually taking care of what you need done around your property then go for it.

dulcimersong: This seemed like a rent to own scam. I called to find out if they accept sec 8 vouchers for rentals in Ft Wayne. The person could not answer yes or no until payment was given on application, and then said if the property does not accept sec 8 they could “transfer the application fee to another property” if sec was not accepted. The person would not state yes or no that the fee would be refunded. This felt like a rent to own scam.

Keilah Rodriguez: I left a one star review when I first moved into a rental property managed by HomeRiver Group in March. Since then Doug Berndt and Michelle Henry have done an amazing job at changing my mind on how this company is structured and managed. My 3 kids and I were locked out of the home due to a maintenance issue, Michelle Henry and Doug Berndt responded so quickly. Thank you so much Doug for finding and fixing the problem! I appreciate your knowledge in fixing things and your rapid response to resolving the issue.

Elexis Williams: Worst place I’ve ever rented from! Never answers phone calls, doesn’t care about maintenance request. I’ve had raccoons in my attic for 9 months and still haven’t got anyone out to do something about the issue. Had no ac for 5 months before they could get someone out to fix it. Had a tree hanging on my power line in my backyard and did absolutely nothing about it. I will never rent from this company ever again!

Bradley Ruth: It was a joy to work with Traci!

Kimberly Hudson-Davis: Positive:Professionalism,Quality,Responsiveness,ValueI have lived in my rental property for 6 years. The property manager Traci and maintenance Doug are impressive, impeccable, and outstanding. They take such great care of our needs. They are prompt, professional and awesome! Such a blessing in our lives!

Scott Green: Positive:Professionalism,Quality,Responsiveness,Value

Jenn Godoy: If you are looking for a company to rent from I highly recommend Home River Group because of Traci, their Property Manager and Doug their Maintance Man.I absolutely adore Traci, she is the most amazing Property Manager ever! I enjoy renting my home and I have done so for the past 20 years so I have rented from many companies and I have never stayed with someone as long as I have with Traci! We have renewed our lease for the last 6 years because of Traci and her amazing service!! Traci goes above and beyond for her residents everyday! She treats us like family and always responds to my questions and concerns quickly! Traci does a fabulous job of taking care of us and our needs. She is an asset to the Home River Group!!I also absolutely love our Maintance Man Doug, he is friendly and communicates with us as soon as he receives our requests. Doug calls to let us know when he can take care of our problem and gets ahold of us quickly if their is an issue with our request, like he needs to order a part. We like to rent so that we don't have to worry about the repairs around our home and with Doug we never do!! He fixes it right the first time and is always friendly and helpful!If you are looking for a great company to rent from with amazing staff I highly recommend Home River Group because of Traci and Doug!!

Martha Payton: Positive:ProfessionalismWe love our rental and the service we receive. Tracy does a great job communicating everything that is going on. Doug does a great job with the maintenance. Super nice and efficient

David Abragimov: Great team of professionals. Fast communication and very cooperative for any questions.

Dylan Roth: Select Property Management did not provide us with clean water in our rental.Our water was coming out of the faucet black and staining anything it touched, making the entire house smell like sewage. We were unable to shower, launder our clothes, drink, or clean our dishes.Access to clean water is inherently a part of monies paid for rent; the property owners and property management company were not doing their due diligence to provide access to clean water per our rental contract.When we requested alternative accommodation hoping the house would be worked on, she repeatedly refused.We never received our deposit back, and they threatened us with eviction because we did not want to pay another month of rent without clean water.

Doc “Doc's Locs Fort Wayne. IN”: This is a very professional, good company to work with!

Gerry Bailey: We have been doing business with Select Properties for well over 5 years. I find that they are easy to work with and very prompt in responding to any problem that should arise. I would encourage anyone that needs their service to do so knowing that they will be treated right and with respect.

Whitney McFall: I rent an apartment through Select Property Management. I have been very pleased with them so far. I have had to put in several service requests and to my pleasant surprise, they've all been resolved promptly and with no questions asked.

Sylvia DeWall: These folks are among the most caring and sincere we’ve met here in Indiana. 👏

Jaakko Savolainen: Select PM listens to and understands their customers needs very well and is constantly adding massive value to exceed expectations. Extreme ownership and a bias for action. Very happy with their services to me as a professional landlord.

Matias Savolainen: Usually I don't write any reviews, but working with Select I am making an exception with a very good reason.I have been very satisfied with the professional and open communication with Select team. Fast response, very co-operative attitude, prompt payments, highly informative inspection reports and effective operations. The only reason not giving 5 stars yet, is that I have under a year of experience having them taking care of my properties.Comparing to the other property management companies, I am impressed many ways. Most of them are not a good fit for larger portfolios let alone institutional size portfolios. It is pretty uncommon that the same provider can handle well both small investors having one, two or several properties and larger operators. Working with Select, I have seen this happening time after time.I have a background of being professional residential real estate investor and fund manager over 20 years internationally. Experience of acquiring, renovating, renting and selling more than 1,000 doors in EU and US.It is often hard to find even decent property management company to take care of a larger single family home portfolio. The difference of the service level and the costs of having apartments or single family homes is enormous. As a professional I need to be honest. That's part of the game.After over 12 years journey investing in Mid-West and especially in Fort Wayne markets, Select has been the most effective and professional property management supplier for us. I am happy to do business with the Select team.- Matias

Tharson Goh: I asked Select Property to manage my properties not long ago and compared to my previous property manager, they were so much better. They sent me the property inspection results with detailed photos and summary without me asking for it and they also let me know when the property was on the market again with detailed info. They also got on eviction process immediately on my other property with bad tenant. They always responded to my questions timely! I recommend them for your property management.

Layli Morse-Magers: We have been in our duplex for 3 years. We LOVE the people in the rental office. We especially love, Joy! She is the best!!!! She is SO nice and always willing to be helpful and go the extra mile. I highly recommend Select Property Management to anyone looking for a rental from a reliable company.

April Fletcher: Joy and Tom at select property management. Is terrific. We had two managers before select property. They didn't care what was going on with the property... select property management is on top of everything..I really appreciate and love select property management... thank you guys so much for taking care of this property we live at.. you guys are the best

Bernie cooper: Vince has been managing my 16 unit apartments for almost 4 years. He and his staff are always pleasant and efficient. My gross income for 2019 was about 95% of potential and I think that is great. Thanks Vince.

R.E.L GROUP: Vince Brown and his team are always available for us. They assist us to find investment properties, rehab , rent and more. It is so important to have a profesional partner when you are far away.

Tony DeWitt: Excellent service!

dallas sherman: I’ve been renting from this management for 2. Joy one of the property managers is an absolute gem to work with! She’s very nice and we get everything we need when we need it! Thanks select!

Jamie Jenkins III: We couldn’t have chosen a better management company for our property. The transparency, attention to detail, and professionalism is exactly what we’ve needed. I would recommend 100 times over.

James McQuilla: They are personable, professional, and kind. You just don't get old-fashioned customer service like that anymore. We couldn't have made a better choice. Thank you.

Kamdyn Klingensmith: I usually wouldn’t leave a review on something I don’t agree with but this company is so ignorant with their approval process. My application got declined because one of my “co applicants didn’t meet the criteria.” Despite me not only meeting the criteria for the home by myself but with the intention of paying the first 9 months of rent up front as I was planning on putting a down payment on a different home. Although I tried to explain this there was no fix. I was offering to pay them 3/4 of there rent up front. Absolutely bizarre circumstances I guess but hey I don’t make the rules. It feels to me select property management doesn’t consider that each person has a different circumstance

kenney34695: If you're looking for the best property management company in Fort Wayne, look no further! The team is top notch. They are competent, professional, responsive and a pleasure to work with. From leasing, marketing and make ready tasks to handling major property renovations, Select Property Management can do it all. A BIG THANK YOU to the team for being a key partner in helping to manage my investment portfolio with confidence and peace of mind!

Bonnie Davis: I am have been with Select Management for 3 years and own 7 properties. I am pleased with the quick responses to my calls and emails. If repairs are needed the Select Management staff has taken care of everythiong with no effort on my part. As renters have left Select has found new tenants quickly and for higher rents. I would recommend Select Management to any property investment owner. Bonnie Davis

Kate Violette: Thrilled to be buying my home through this group! We have had nothing but pleasant encounters with the property manager and the rest of the staff. Any issues we had during our first year were immediately attended to. If you're like me, ready to settle down into a cozy spot and LIVE, this is the place to go to get set up right!

Katherine Wallace: Way to expensive

Nichole Slater: I have cleaned for several Property Management companies and this one by far has it together completely. Their homes are all bug free very clean and well maintained. Good communication between the staff very simple to get paid and plenty of work to be done I recommend this company both as a tenant and employee

cyndi M.: I've been renting from this company for several years, so I should know. I think they're pretty good -nobody's perfect, I've had pretty good service from them and in the end they always try to do everything they're supposed to do. I have anxiety so when something upsets me I always want someone to come over immediately, I think they're pretty caring people. Does seem like everything happens over the weekend. Çyndi

Dawn Bicek: I feel like Minga Medina whom she says she works for your company took my money told me I would get it back cash app and she lied. She told me I have to send money on a house in Hammond Indiana when I never saw the place. She told me I would get my 100.00 back cuz I told her no and now she wants my address and everything else. She is a liar and to me she is a person I would want with my company. This woman owes me 100.00 and keeps lying to people. Her Facebook account is phony too so hope noone else believes in her or sends money to her cuz she is a scammer and won't send money back.

Timothy Wright: Good people make the process go fast thanks for the opportunity to rent from u guys. Can't wait to sign the paperwork work monday

Jaquelia Sanders: Positive:Professionalism,Quality,Responsiveness,ValueThe staff is kind and understanding. You treat others how u want to be treated. Communication is the key to any relationship. Fwpg will work with you, I'm a living testimony.

Melody Soellinger: Critical:Professionalism,Responsiveness,ValueRented here for over 6 years. They will delete work orders and say they're complete, and will refuse to do basic work or fix heat in winter without repeated calls. They will not work with you without a fight and my landlord has had to pay people to come out and do what they will not. Would not recommend to renters or house owners.

Jeff Bryant: We rented from this group since they were established. Everything was always great! Friendly staff, fast maintenance, and gives you your privacy.

maria paniagua: Positive:Professionalism,Quality,Responsiveness,ValueReached out to Kyle about a maintenance concerned. He was responsive and took care of my concern in a prompt manner.:)

Gina Hughes: If your new to the Fort Wayne Indiana area and are looking for a rental property you should definitely start with Fort Wayne Property Management. They have very reasonable prices on rent and their homes and apartments are always clean with up to date features.

Timothy Jacks: Property management group. Got denied but they were polite.

Ramona Scott: Critical:Professionalism,Responsiveness

Karina Whitehead: All around terrible. They try to avoid repairing stuff and are technically breaking the law by informing someone they will not be re signing the lease only a month in advance. The law says they have to tell you 3 months in advance but they dont seem to care.

repomanm77: Great experience with this Agency and staff,worked with me for over a month to find the right placeThanks again all of youDavid!!!

Dan Carroll: It took my daughter and sister in law to fall through the stairs leading up to the bedroom for them to come out and fix them right. They dont care about their tenants all they want is their money. They will do the cheapest possible way to make it look like they fixed thing or should say fix it so it holds until they leave.

Geneva Vazquez: Very impressed with the maintenance. They have been very kind, and very helpful. They go out of their way to repair stuff, and make sure things are working properly. Very happy, and satisfied.

Bessie Jenkins: I did not initially rent through this company, but my landlord now works with them and since they became my landlord, it’s like pulling teeth to get things fixed. I had kitchen drawers that needed repaired. It took 6 months and several phone calls to get them back. My furnace needs fixed every year and I have been asking for a new thermostat for a second winter now. My house isn’t heating past 64 degrees and they don’t care!

Kegan Romero: These guys were great to us for 2 years. Always quick to help with maintenance and other things. Only issue I ever had, was a tree that fell in our back yard at the end of the lease they didn't remove for us.