Best Keybank South Bend Near Me

Paige Barrett: I honestly wish I could give this place less then one star. I called in and asked them to cancel two savings accounts that had no money at all and they reassured me that this wouldn't cancel my card and that if it did it would cause a big problem because everything is linked to my card. Well, two days later my card gets shut down and I had to call KeyBank and there was nothing they could do except get me a new card in 5-7 business days. So now I'm going to get my card and change banks. Key has been giving me a ton of problems recently and I've had it. Please choose another bank.

c van: Very very rude, this bank is horrible, thought about setting up an account, No Way, this was at the western ave branch,

Priscilla Ortiz: Very rude and unprofessional at this location

Armando Pal: I get error making online account getting this error ((One or more field values entered are incorrect. If you continue to have problems, please contact the number shown on the back of your card for assistance. ))) everything is correct but getting this error and i am trying since many weeks can't get hold of customer service

Connie Sarvari: This is the ONLY financial institution I deal with. The associates here are top of the line. Helpful in every way!! From the tellers to the bank managers they are definitely 5 star!!!

Ashley Denaway: This bank is ABSOLUTELY slow!! Been with this bank for many years and all other locations are not as bad as this particular one. Wait times are outrageous and tellers are rude. Don’t waste your time going to this location because if you do that is ALL you will do .. WASTE TIME !!

Andrea David: Great staff

Katie Morman: Always have had good experiences here!

Silly Wabbit: Love the fee-free checking and savings accounts I was able to set up online. The tellers have all been 110% polite and professional, and the branch manager is a delight. I can't say enough good about KeyBank on Miami and Ireland!

ROSEMARIE Harnden: The manager was very rude IN FRONT OF OTHER PEOPLE Cathy!!!NOT HELPFUL & JUST WALKED OFF ROLLING HER EYES

Rose Sullivan: Always friendly and helpful

Alex R. (Frozelar): I have always gotten excellent service here. They were very friendly and efficient about getting some new accounts set up for me. The ATM and teller services outside are convenient to use. This is the bank I usually go to and it's never disappointed!

Audrey Baker-Robinson: Awful customer service. Poor management.

Rae McLean: Always open

billie jo emerick: These banks are few and far between but the service is phenomenal 👍💰

John Crow-eby: Nicest people and they always find a way to make smile and they are just very amazing people.

Greg Simpson: Nice tellers and easy access

mary slavens: The manager and operations manager do not know what they are doing when it comes to what legal powers a power of attorney encompasses. It's a frustrating process when you are trying to do the right thing legally for your parent and are unable to due to a misinterpretation of the legal document although they themselves are not attorneys.

Tiffany Thomas: BRANCH MANAGER AT THIS LOCATION IS TERRIBLE, VERY RUDE!!!! WOULD NOT LET ME GET A WORD OUT, KEPT TALKING OVER ME. I ASKED HER WHY WOULD THE “800” NUMBER SAY SOMETHING DIFFERENT FROM WHAT SHE WAS SAYING, SHE SAID SHE DIDN’T KNOW AND IT WAS VERY OBVIOUS SHE DIDN’T CARE! SHE DIDN’T EVEN TRY TO FIGURE OUT WHAT THE PROBLEM WAS! I WILL NEVERRRRRRR HAVE MYSELF OR MY SON VISIT THIS LOCATION AGAIN! AS A MATTER OF FACT, I’M GOING TO BE CLOSING MY ACCOUNT AND MY SON WILL BE CLOSING HIS, NOBODY HAS TO DEAL WITH PEOPLE LIKE HER!

Jeannette Bergman: We've had this bank for a long time and never had an issue especially with this bank location is always super friendly staff. Cynthia is also really helpful and knowledgeable would highly recommend

K. R.: Honestly, if I could provide zero stars I would. As cliché as that sounds, I really mean it. I don't think I have ever had a pleasant experience with any teller or loan agent at this location. The employees are consistently rude, short, and unprofessional. I consistently receive conflicting information about my mortgage account which has become very frustrating. I have had my accounts with Key a little over 6 years, and in my credit history of 12 years, I've never had a late payment. Due to an error with Key bank's processing when they transitioned from a 3rd party mortgage payment processing to within Key Bank directly, it accepted my payment, then 3 weeks later reversed it back into my account. I called this branch and all they could tell me was that it was late - even though it wasn't. I have talked to corporate and they saw the clerical/ system error and assured me it wouldn't count against me as a late payment and reversed the fee associated. Key has yet to correct this with the credit reporting bureau and I'm simply done with them.They have terrible customer service at this branch- like embarrassingly poor. And their corporate line is hit or miss.I will be closing my accounts and never looking back this week. I will never be a customer of Key bank again.

VICTORIA SYMPHANI'ROSE KING: Ive banked with them for a few yrs but have had issues with fraud more than once considering changing banks...other then the fraud no issues but it is a hassle going through the motions

Raven Maddox: Don’t ever bank them

tammy: Its a bank

Sam O: Staff is nice but the bank it self is major rip off. bank somewhere else!!!

Rob Thomas: What a fantastic staff! The people that work at this branch are great! Thanks for your service!

Rebecca Simmons: The drive through is very slow, felt like I was there sitting and waiting for ever. 😕

Alexandra Hake: The ladies here especially Alicia are so friendly, helpful, informative and caring. Alicia went above and beyond to ensure all my financial needs were met as well as giving me all of the information and tools to meet my future goals. By far the best banking experience I’ve ever had.

Michael Clark: Bank manager is extremely rude. Very excited to be removing my accounts and money from keybank. Just know before using keyBank that they will not help you with fruad or almost any situation where you will require help.

Dylon Dabbers: Very unprofessional, horrible customer service, they are not knowledgeable about any of the process that they offer. They make up different rules as they go along and then try to make you out as a fool. I would not recommend them to my worst enemy. I will be taking my business account and personal accounts else where after the horrible experience that I just went though. Have a wonderful day

RLT Noyb: The people I am babysitting for pay me with a check drawn on this bank. I thought I would stop by this time and cash it instead of depositing it in my bank. NO WAY! they have a $7 fee to cash a check drawn on their bank. Nope not going to pay that and will never have an account there.

Nick Herberg: Slow and inept customer service, horrible rates, and a sad outdated website and app. The advantage they would have by all of their brick and mortar locations is lost because They don't offer any additional professional services on site.

Jennifer Malkewicz - Kaplachinski: Good service at this branch.

Steven E. Moore: Friendly staff.

Jonathan Oconnell: Horrible bank dang near anytime i do something money comes up missin...will definantly be closing my account there....