Best Dining Chairs In Indianapolis Near Me

Matthew Gardner: Ordered. They said in two weeks they would tell me when order would be “possibly” filled. Three weeks have elapsed and no info. Told up to 20 weeks. So 23 weeks?

Susan Lowder: The store is beautiful! Great quality!

rob evans: Great quality!

Andy Smith: When our sectional arrived with a small manufacturing issue, manager Julie B. went above and beyond to take care of the issue and make sure we were happy with the piece. She even came to our home personally on several occasions. Their furniture is stylish and high quality and they really care about their customers. Will definitely be buying from them again!

Jeffrey Jones: Good furniture but you pay for it.

Alberth Franco: Just ordered a new bed set and cabinets after seeing the showroom. Nikki was super helpful and friendly. We are excited for the new furniture coming soon!

Diana O'Brien: Beautiful furniture! We are loving the bedroom, TV room, and kitchen areas so much. We will be going in soon to order our Dinning room, and office area furniture. Nikki has been such great help in answering any and all questions!Diana OBrien

Ry: The quality of this furniture cannot be beaten. We had a great experience the past week and will be back when our new home is ready!

Marlena Durrett: Ordered in November. Stated we would recieve before Christmas. Arrived after Christmas. What we ordered wasn't right. They picked up items January 4th 2021. I had to call myself to see what was the holdup 2 months later. Had excuse for everything. Still haven't recieved product. Was told when product isn't right item goes in front of the list. Apparently not. When ask that we feel we should be accommodated for our inconvenience all they would say was everything is backed up. Will never do business with this company again. If the item we purchased wasn't so important to my husband wanting I would cancel and request refund. Has taken longer to get item fixed then it took from the time we orginally ordered. I understand things happen and feel we have been very understanding but why did I have to call and now I have a voicemail stating the delivery department will be contacting me. Please be aware they dont care as long as they have your money.

Robert Christman: We are so happy with this place. We weren’t sure exactly what we wanted and Jill took over three hours to help us narrow down our likes and dislikes. She above and beyond and we couldn’t be happier without selection of a new dining table, chairs, bench, and buffet. Getting to design what wood, color, style and trim is amazing. Highly recommend!

Rick Matherly: Great place!!

Robert Martin: Super nice quality furniture.

Annette Jones: Highly recommend! I have been purchasing Simply Amish for years! Furniture is high quality and durable - always happy with the product and customer service. Randy is so knowledgeable, patient, and helpful! Customers have an entire selection of wood and styles- or can design your own furniture from modern to country styles! Check it out!

Eric Julian: Great furniture

Randy L: The Quality is outstandingly good!!

Todd Pollock: Great product....wonderful sales people.

EnlightenedDrew: Because of an overtly racist attitude directed towards a highly regarded family member, a so called salesforce has alienated a significant number of high earnings potential customers. To be specific, a Diannaled with caustic and demeaning innuendo that was followed by supporting comments from another associate.

S. Love: The customer service is disgusting. When customers come into a place of business to spend their hard earned money they shouldn't be disrespected. The racist comments made by Diana and consigned by her co-worker are sickening. My family and I are regular customers and we will not be back. Sickening!

MarchAprilMay G: Terrible service. I experienced rude and offensive comments from two salespersons while the co-manager watched in silence.

Lauren Hinojosa: Terrible staff. They were incredibly rude to a friend of mine and were demeaning towards her. She was a return customer, but they have now lost her sale and my business entirely. Absolutely deplorable. Would not recommend to anyone. Racists.

Karen Edney: So happy we found HomePlex, after literally months of searching the conventional furniture stores for the perfect sofa, we called in after a friends recommendation, so glad we did! Ashley spent hours with us on a number of visits to find the "perfect white sofas" for us. From the beginning to the end, we were given as much time as we needed to make our choices, and there are so many choices! From fabrics, to cushions, to depth of sofa, to feet, color of feet, arms, the selection was truly amazing! Our sofas arrived last week, and they are truly gorgeous, including our custom leather ottoman, that's so handsome! HomePlex gave us top notch service from beginning to end, thank you guys for making our home look gorgeous!

Brad Thurber: Full disclosure. We just ordered 2 couches and so do not have them yet. They are supposed to arrive in 8 to 10 weeks.This place is different in a good way. Super helpful. The floor sample couches were immediately more comfortable than comparable priced elsewhere. Everything is custom but if you can afford to wait longer for what appears to be higher quality than this is the place to go. Custom is not important to me but quality is.It is a very small store. They recommend you make a reservation for weekdays so they can go through everything with you. They hours are limited.

Kayleigh Adrian: HomePlex Furniture is a great place! Ashley worked with us to pick out the perfect sofas for our new home. They look beautiful and the customer service was above and beyond. We will be back for our future furniture needs!

UndrA Nicholson: Impressed

Jayden: Nice people

Hannah vc: Great furniture store!

Nichole Pike: The service and care at HomePlex Furniture surpassed all other furniture retailers that we visited (and there were many!). My husband and I were indecisive and inexperienced when it came to purchasing couches for our new home, but Ashley was endlessly patient and contributed valuable insights, making this a positive, stress-free experience. Our couches were delivered sooner than expected and have made our living room space so much more beautiful. We wouldn't hesitate to shop there again and highly recommend HomePlex Furniture!

Joshua Holmer: Very friendly and helpful staff, and high quality furniture to choose from. You can customize the look and feel of your furniture, which is awesome, although do be aware it takes about 6 weeks for them to custom make your furniture, but delivery is free once it's ready. I never felt "pushed" into buying anything, either, which is something I hated about the big name furniture stores.

Michelle Luttrell-May: We traveled to Chicago and to Cincinnati looking for furniture before we discovered HomePlex. We had also worked with 2 different interior designers but just weren't happy. Ashley came to our house for a consult and then came back to us with suggestions as to what we might like. She is Amazing!!! We've purchased several couches, leather chairs, kitchen chairs and barstools. We have been so very happy with each and every piece. Ashley has made decorating our house fun! Not only is it quality furniture but it can be customized to what you want.

Susan Seybert: My furniture arrived last Friday and I am so pleased!! I want to thank Ashley for making my experience with Homeplex so enjoyable. The Martin sofa has been a dream of mine for over 4 years and I felt that Ashley truly shared my excitement with me the day I was finally able to purchase it along with a chair. She never minded when I stopped by to see the floor model and she helped me feel confident with the fabric choices.The delivery guys were great! They were very professional and knowledgeable.Thank you again, Ashley, for making this such a special experience for me. I'm sure I will be coming back!Sincerely,SusieSent from Outlook Mobile

Kandace Grabowski: We just moved into our new home in Westfield, IN this March. I started our new furniture search back in November. I walked into HomePlex Furniture (after visiting what felt like every furniture store on this side of town) and had nothing but a positive experience. The design help was awesome! The selections were endless. And the quality blew everything else out of the water! We received our furniture last week. It goes above and beyond our expectations. The quality is amazing. I have 3 boys and I want furniture that can withstand the wear and tear of children. We bought a Temple sectional and leather chair, with hopes to purchase more from HomePlex!

michael miller F.C. Tucker: We have shopped at HomePlex a couple times and every time Ashley has been so helpful! All of the pieces we have received are amazing. The sales staff is not pushy and they pick up on your style very quickly. I high recommend visiting them!

Brenda Stailey: I love my new couch, chair, and mattress. The professionalism and care provided exceeded all expectations. The huge variety to choose from and competitive prices made this one of the best experiences I have had in a long time.

Lucas Spoor: Awesome Furniture store! Great Customer Service!

Katie Ciccotti: I’m so heartbroken.May 2022 we placed an order with the manager for a large piece of wall art… we were assured that it would only take about 8 weeks and that shipping to Florida wouldn’t be a problem. So we happily paid for our art and extra shipping.Now here we are in March 2023 and we still don’t have our wall art. I have called dozens of times. Spoken with more than 3 different employees, been told that they would call me back but no one ever does.I have even messaged the CEO on LinkedIn to no avail.I Was told that my item was in the warehouse… then that it was in the wrong warehouse but it is now in the right warehouse… then that they were just back logged and trying to get through a bunch of other orders… then that the original quote for shipping isn’t going to cover what shipping companies are quoting now… then I was assured that it would be delivered in 10-14 days because the shipping broker was working on it. That was in January 13th.Well here we are, March 13th, and still no delivery.I just want what I’ve paid for and what I was promised. No one will call me back, no one will give me real answers.The sad thing is that I still want the wall art that I purchased!!!!!!!! I just want someone to figure this out and make it right!!!

s Day: I was so excited to get bedroom set from this place. That fact that I waited almost a year to receive it is no big deal considering it was during covid. But the fact that when it arrived my headboard has many flaws in it. I have contacted them to get a new one and nothing has been done, I have even went up there and James promised I would receive another one. So now another year later I still have yet to get it and with no communication at all.

Joachim Indermaur: Some really cool pieces of furniture no doubt and really friendly sales people! But dang the stuff is expensive. I’m not suggesting it’s not worth it, but you won’t walk out with cheap furniture that’s for sure.

Tara Moore: Great experience at this store, Mike was very knowledgeable and friendly. 10/10 would recommend!

JAlberto: Worst purchase I've ever made in my life. I bought a dining table on 12/09/2022 and the seller assured me that I would be receiving it in two or three weeks…totally false, I received it on 19/11/2022 after calling the seller more than 5 times and only receive as an answer that in one more week I would receive it, the day I received it it arrived incomplete. Since that day I have called more than three times and I have gone to the store twice and the only response I get is the same as always that the table should be arriving in a week. The year is over and we are at 01/02/2023 and I am still waiting for them to send me the missing pieces or a complete new table and no one from the furniture store has even contacted me to apologize... they are a disaster... I will never go back to buy something there

Matej Manak: Not bad price not bad furniture but if u want to wait for month’s or over a year just get furniture I will never go back again

cecilia edwards: Jeff Rowland was 'the' guy at Urban Styles he sold me the most beautiful rug the kind you love running your fingers and toes through thank you Jeff your the best! I will definitely return awesome! customer service.

Matt: This place is great. I enjoy via the different art decor they have here. It's unique nothing you will find in traditional furniture stores. Worth a visit even if you are just browsing.

D: Full of unique and interesting items. Had my eye on a one of kind steamer trunk bar and they were willing to cut a deal we both could live with. Nothing else like this store in the area. Highly recommend a visit.

Alexis Glore: I was very excited to order with Urban Styles Furniture, they had a great selection and decent prices for what I was looking for but unfortunately our experience was not great. Our sales team member was super helpful when picking out a mattress and bedroom set, we settled on our options and but wanted to make sure the bedroom set we chose did not have a crazy long lead time (January 2022 lots of shipping delays on furniture) and we were told it would be 12-16 weeks on the furniture and 4-6 weeks on the mattress. We were changing the size of our bedroom furniture and did not have anywhere to put the new mattress so we asked to have everything delivered together. We asked if the lead time on our furniture changed once the order was placed wit the manufacturer that we be contacted. Our furniture ultimately did not arrive until the end of July/beginning of August and between March and July we contacted the store 5-6 times for updates. Each time our "expected delivery time" came up or passed we had to call the store, the store did not contact us with updates. On two occasions the staff was rude and would not allow us to voice our concerns (not the sales staff member we previously worked with), when the manager was not in there was no offer to take a message, and the person I talked to made a comment to me that "they were tired of taking flack for this set and everyone was complaining". I asked on each occasion for someone to reach out to us if there as a change or the delivery was pushed back further and this did not happen, and we were constantly told we could have the mattress delivered (and later made to feel that the reason the mattress was damaged upon delivery is because we didn't have it delivered and requested our order together). In total it took 3 deliveries over a 3 week period (total order included mattress, bed frame, nightstands and 2 dressers) to complete our order and the mattress and one dresser had to be replaced due to damage when it arrived. The first mattress arrived stained and the delivery team suggested we might have gotten a "loaner" mattress which was later determined not to be the case but if it is something they do then that is concerning. During the first delivery the team knocked a clock off the wall damaging the wall with scuffs from the paint on the clock and scratches in the dry wall. There were multiple delivery issues with the first and second delivery and finally the third delivery all of items arrived. We had been in contact with our sales team member who we felt did try their best to help and keep us informed but the rest of the service team did not. I had been in contact with a manager what was helpful to start and then acted as if we were an inconvenience for following up when we had not been reached out to. We were told they were "definitely going to be doing something for us in addition to getting our wall repaired" after the first delivery. It took almost 2 weeks after the final delivery in late August for our sales rep (after I made inquiries to the manager) to reach out and let us know they were giving us was ended up being approximately 6% of our total back in a refund. Our wall still had not been repaired and we had not been contacted by the warehouse team to set up time to have it looked at, which we noted each time we spoke to someone. We never received a call or apology from the manager regarding all the issues we had. It is now October and our wall is not repaired and we have not been contacted for a repair. I have also reached out with details regarding our service and lack of repair to our home through their website for assistance on 9/12/2022 and did not receive any response. While we still like the furniture, the customer service and resolution to the many issues we had was not appropriate and will be looking into our options to ensure we get the repairs made. I held off on leaving a bad review in hopes the company would honor their word but unfortunately that was not the case.

Roscoe Reels (Kevin Miller): Really expensive, but dope pieces for sale.

Mitch Ringenberg: Great quality furniture here at totally reasonable prices. The store has a wonderfully unique layout as well, which makes it a blast to just walk around and browse. Talk to James, he’s got the hookup!

Gary Cantwell: Prices was high

Derek Torrico: $2300 for a couch might not seem like too much for some people. But I expected a better quality, within less than a year the cushions of our couch have flattened so much! This was our first “big purchase” and it turned out to be a hit and a miss. 3* because the service was decent

Ivan Morrin: What a super cool place to shop. Awesome variety of unique home furnishings for the entire house! This place is worth a visit!

Chirag Patel: Nice collection

Karla Hollingsworth: I absolutely love Urban Styles from the eclectic unique mix of endless home furnishings, to the sales personnel who give you rock bottom prices. I'm intrigued every time I visit...a purchase is almost guaranteed.

Meg Gambill: Well as of right now we had our couches delivered on 5/12. It was delivered before being adapted/changed to the way we asked when purchased. Okay thats fine i totally understand that. However, after the delivery/installers used a box cutter to open the packaging around each seat and cut the leather on one, we contacted you. You said someone would contact us in the next week to come fix the couch. We contacted you a week from then and told you no one had contacted us to fix said couch, and you again said you would get right on it. It has now been 2 weeks since that message, and we completely feel let down by your business. This needs fixed immediately, we waited patiently for the delivery because we know that everything is behind now in days, but this is now 3 weeks past, and now its an employee and business aspect that we do not appreciate just being left to deal with mistakes on a very expensive purchase. I can't say I can recommend your business if this does not get taken care of.

Rachel Swalls: Do not expect to get any items ordered on time or in good condition. I am 3 months out from my purchase date and have only received half of the items, with one being damaged. Staff do not return phone calls and are days late answering texts. Also, I have taken time off work for scheduled deliveries which have gotten cancelled twice.

Sharon Hunt: Shop there a lot. Nice furniture and great prices.

Gurpreet Heer: Steadily Good Material

Tony Vardiman: I was looking for a bed an I ended up buying one of the best recliner I have ever owned tks guys

Suzie Belt: Such a wonderful store to go into and have bought many things here including pictures, mattresses, chairs, sofas. They know what works for certain homes. The furniture is beautiful and so comfortable.

Denise Faudree: A friendly place to shop! We found pieces here that we could not find anywhere else in town. The prices are reasonable and they go out of their way to help you find exactly what you are looking for. Just save your time, and come here first!

Steve Ward: Great experience with getting the furniture we wanted, price, delivery and service when we needed help. Do not waste your time going anywhere else. This is goto place for all of your needs.

John Martin: Furniture quality a step above the other four furniture stores I visited. Unfortunately, like other furniture stores the lead time is 18 weeks for most orders due to current supply chain issues.

Cathy Mcclure: I live in North Carolina When visiting the family i bought our first piece of furniture for our cabin a beautiful rustic rocker. Beautiful place to shop . we will be back for more exciting pieces.

Oma Barger: Awesome historical experience. 5th generation run establishment. Helpful and more than willing to go the extra mile for their customers. Will go back next time I need furniture.

Amber Fields: Called about getting a warranty check on our mattress we have not had for a year yet and is already broken down on one side . I called and was supposed to get a call back . This is very unprofessional customer service . I want my warranty info and it fixed the way it needs to be or replace me with a new mattress.

Gary Pope: This is just the best place ever to shop for nice furniture.

Judith Hults: Wonderful place! High quality furniture.

Melissa Lechuga: Great deals

Joseph KORTZ: 03/08/2021 My wife and I ordered a love seat from this store. We have the order and paperwork the store gave us. When it came in it was the wrong love seat. Because it was the wrong one and they said that they don’t deal with the furniture makers that make the style we wanted that it would cost us a 25% restocking fee. Now we put down $400.00 but only got back $112.00 because the 25% is on the total amount not the down payment. Now this is Martians fault not ours but it cost us over $280.00 for their mistake. This is theft in the purest form and I will be pushing any source I can for to investigate this type of behavior. Now I’m a disabled Vietnam veteran and still being treated with disrespect and taking advantage of.

cecelia scott: Excellent service and good quality furniture. I have been buying furniture and mattress there since the nineties.

Shawn Seals: A long-standing family business with great customer service, friendly insight, and strong pricing. Looking forward to continued business together.

Jackie Cherry: Nice place

Ashley Lehto: Called ahead before driving 45 minutes and told the pieces I was interested in, were in stock. When I got there the sales lady was rude and not the slightest bit helpful!

Charley Hammond: The best place in town! No better deals out there. Our sectional we ordered fell through, because of Covid shutdown and they stood by us and got us a better deal on a much better set. So happy!

Jane Barnsfather: Friendly staff, quality furniture, and reasonable prices.

Sonia Dhanjal: Unique pieces… slightly overpriced in my opinion so don’t let the name fool you! We found some items we liked but just did not want to pay the ticket price for it.

Daniel Carr: Neat stuff, but overpriced and cheaply made. Display items were broken and flimsy, plus the whole store is a typing hazard.

Gary Terry: Not underpriced at all. Very overpriced...

Kali DeWitt: I've never been a fan of furniture shopping. Robert changed the whole experience! He was so helpful and patient while we chose the perfect new dining set. He advised us of the total wait time and kept in touch with us throughout the process. We had a piece that came damaged from the manufacturer. Robert made it right immediately! I would highly recommend shopping Urban Underpriced and helping a local furniture store!

Tyler Jamieson: Very much not underpriced... they had extention cords for $200 lol

roberta heinzmann: Beautiful shopping center for unique items for the home.

Jessica Cottee: Has quality furniture, good price for the quality. The set up is a little busy which makes it hard to figure out what you want at times....some stuff is very much museum quality BUT LOVE this store. Go here if you are feeling down it will lift you up

Jason Reed: I have bought a lot of furniture in my life, I have to say URBAN UNDERPRICED is BY FAR my favorite!!! Besides their prices and quality, their customer support is a 10/10! They never make me argue about anything, they don't nickel and dime you, and really want you to be happy! I highly recommend you check them outr before you buy furniture anywhere else!

Angela Bowmar: My husband and I were looking at purchasing a dining room table and was given an offer. We were debating on purchasing it for quite some time and came to the decision that we were ready to buy. The store associate informed us that he would need to call his boss as this was the last set. He informed us that we would have to buy the chairs along with the table since it was a matching set. The chairs were extremely uncomfortable. Needless to say, I will not be returning to this store. Obviously bad management

Andy Stamps: Very friendly staff. Good prices. Great products. Our go to store for home furnishings.

Levi George: Lots of cool furniture.

Chief Lawson: I've been overpriced for what they had this is not Kittles is not overly quality furniture

Melinda Phillabaum: Such a unique place! Loved looking around at all of the ideas they had in placing furniture and accessories.

elmcneese: Nice stuff. NOT UNDERPRICED.

Andrew Ream: Unique

Jacqueline Yeiter: I came across this store when I was visiting Indy and oh my gosh..what an awesome place!! So fun to just walk around and look at all of the different, amazing decor. This store has anything and everything you could want! It's like a furniture store/museum in one! What a wonderful experience! Will definitely be back...but this time with a truck!

Kendall Seiler: Julie was an awesome help with finding a sectional for my fiancé and I’s first house! She was very personable and easy to work with! Will definitely be returning to Urban Underpriced for future shopping!

Mark Brattain: I purchased a sofa and loveseat in March at a very good price (approximately $200-300 less than manufacturer's store/website). I was pleasantly surprised to schedule and receive delivery of the furniture in less than a week.While the furniture was being delivered, I noticed a couple small protusions extending out the back of the loveseat. I was concerned that over time these protrusions would eventually wear out the upholstry or could get snagged causing tears/holes. The delivery men agreed and took a couple photos that were sent to their superiors. I was told the store would soon contact me to address my concerns.A few days later, the sales rep who sold me the furniture, Julie, called to let me know a furniture repair company will be sent out to my house to look over the loveseat and assess whether or not it can be repaired. If the loveseat could not be repaired, it will be replaced. By the way, Julie has been fantastic during this entire process, from beginning of sale through customer service follow-up.I cannot stress enough how impressed I was with the furniture repair company, A-1 Furniture Services. The repair technicians, Wayne and Brad(?), were very attentive, thorough and professional. They figured out the issue with the loveseat (wood staples not completely nailed in or flush with the wood backing) and proceeded swiftly to make the repairs...took less than 45 minutes.The loveseat is now in better condition than when it was new. Needless to say, the customer service I received from Urban Underpriced and A-1 Furniture Services was beyond excellent.

Taylor Trieloff: I went in store and Sam was super helpful picking out a dresser, nightstand, and mirror. He arranged to have it available for pickup at the warehouse within a few days. The warehouse was a bit hard to find but over the service was great!

Debra Newman: Very unique and cool vibe to this place. Will definitely go back.

Mary Banks: Excellent service, Mary was very knowledgeable, large variety to choose from. The 3D computer layout out of the furniture was awesome.Our couch and chair was custom made and it is absolutely beautiful. The delivery team was extremely professional, timely and efficient.We are looking forward to shopping here again in the very near future. Overall a very good experience.We highly recommend Ethan Allen.

Alison Becker: Over the past year and a half, I have worked with Mary to refurnish my entire home. She has ALWAYS gone above and beyond regardless of how much I spend. Quality communication, even when she is off. She does an amazing job helping coordinate delivery for me when needed and provides invaluable advice to help make my vision a reality. She helped integrate my family antiques into a fun, modern design that works great in my space.She is knowledgeable, has a great eye, and is professional and FUN! My only regret is that I have run out of rooms!

Erin Shaw: Mary is absolutely wonderful. She has transformed our house, and I love it! She was so helpful with furniture, lamps and accessories. I am so grateful for all she has done!

Karen Fanning: Ethan Allen in Indianapolis, IN. is a delight to work with. Their consultants, especially Linda, are efficient and helpful. As a walk in customer, I could not be more pleased with the service and quality of craftmanship received from their team. Their furniture and accessories are high quality. All custom orders have been received before promised. Their delivery service is strong, pleasant and nice. I highly recommend visiting this store.

Apple IPhone User: Absolutely LOVE the furniture I purchased! My only regret is not coming into Ethan Allen sooner to purchase everything. Linda helped answer all of my questions, was patient as I selected the fabric for our different pieces and made the process so easy.We live in a world where everyone wants everything immediately… but having custom pieces made is well worth the wait! The quality is truly amazing and I don’t know why I’ve ever purchased furniture anywhere else.The two gentleman that delivered the furniture were professional, friendly and by far the best delivery service I’ve ever had.Worth the price… worth the wait for each piece to be made and will never go any where else! Once you’ve purchased from EA… from start to finish… you’ll know why you don’t want to go anywhere else!

Veronica Reyes: Don’t waste your time and money in this place they used to have high quality furniture. Now all the have is horrible craftsmanship, customer service and it takes forever to get a custom made headboard only to get a Value city quality item. Restauración Hardware is the way to go.

Sheila Wilson: Linda went above and beyond with customer service. The delivery process was professional. I highly recommend this store!

Jeanne Love: I am a long-time Ethan Allen customer, and love their high quality furniture. Designer Mary L. is awesome! She's not only extremely helpful, she always follows up with you and helps you through the whole process. Her expertise in customizing your exact needs and wants are very much appreciated!

Robin Watkins: I had a very good shopping experience at Ethan Allen. Linda, who was my designer, did a great job 👏🏽 Linda answered all of my questions and concerns. Linda was patient and professional. Iwould love for her to help me again for future purchase’s. Thank’s again!!

Mary Parsigian: She’s cheerful, helpful, and creative. I completely enjoyed doing business with her. She was so helpful in ideas that way past just furniture shopping!

Catherine Currie: have purchased most of my furniture at ETHAN ALLEN ALWAYS GREAT SERVICE FROM JACK

McDonald Family: Purchased the Arcata sofa, and I love it! High quality furniture ! Mary L. was extremely helpful through the whole process.

Jeanne Rozel: Jack was excellent, knowledgeable and very nice to work with.

Pardis Parsapoor: From start to finish, we had a great experience with Jack .He helped us with every decision and we are so pleased with the outcome. He came couple of times for measurement to make sure everything is right. Thanks a lot

Robert Shanks: Mary has helped us furnish two houses. She is creative, loves trying different room layouts on the computer and won't stop until you are completely satisfied. In the rare situation we have needed assistance after a purchase, she has gone out of her way to make sure our issues are resolved. We couldn't be happier with her help and service!

Alan Jolly: Linda Denney was fantastic to work with. We are remodeling our home and she came up with the perfect design; furniture selection and accents for our family room.

Maureen Banning: We love working with Kim! She is such a delight every time we come in and has helped us pick out the right furniture for our new home! Thank you Kim!!!

Sue Cornila: Had a great experience working with Ethan Allen and specifically Mary Larson. She is very knowledgeable and works hard to incorporate your style. So happy with all of the selections. She went above and beyond to help us with selections. I highly recommend.

John V: Very good quality furniture in a pleasant atmosphere. Low pressure sales with good displays. Made in USA

Nanette Catena: We had such an awesome experience working with Mary Larson and Ethan Allen! She guided us through the design process, offering advice without ever being pushy or 'hard sell.' We couldn't be happier!

Melody McDevitt: Jermaine was awesome

Americus Mccoy: I visited value city furniture on 4/15/23 I was served by Will Bridgeforth. He was nice and polite. He helped me to find what I was looking for. Thanks for your service Mr. Bridgeforth.

Victoria Sheppard: Wendy was very personable and very helpful.

Cordia Watkins: Wendy was very personable and very patient

Ronda Miles: Those guys were amazing. Very polite. Please send them back with my next purchase I love my sales rep Aaron Lesure. He was awesome as well. Very knowledgeable about the merchandise. Thank you Aaron and the delivery guys.

Yolanda Evans: Will was a great help and I recommend him for all of your furniture needs. No pressure to buy sales approach persuaded me to make my purchase.

Kelly Moore: Stephon at the Castleton Value City Furniture store was very knowledgeable and helpful without being pushy. In no way did he make us feel that we felt rushed to make a decision. He explained everything to our satisfaction. I would recommend working with him if you go tho this store.

Eva Withers: I had a very positive experience with the Value City Furniture team from the purchase to delivery. They were professional, knowledgeable, and courteous.

Maninderpal Singh: No good bad work

Neida Perez: They help a lot and they give you the best that someone could ever have they show you for what you are looking for they have a very nice person every single day and they greet you very well!

Yolanda Vandever: My experience today with Will Bridgeforth was amazing he was very helpful and attentive I’d recommend him. I’ll definitely be back!!!

Ryan Murdoch: William was wonderful to work with! The whole process was quick and efficient, would definitely purchase again in the future.

Erin Monahan: We had a great experience at the Indianapolis store! Our salesman Will delivered exceptional customer service. He greeted us with a smile as soon as we walked in. And he helped make the process of purchasing our table go smoothly.

Mark Hoke (Productions): Great place to do business

Larry Cardwell: Friendly staff they were courteous and professional. The wife and I arrived at almost closing time. Even though it was closing time they didn't rush us and we found a great sectional with recliners. Thanks guys I appreciated it.

Tara Bovey: Great experience with Will thank you!

larry wood: Pay attention to fine print, pay attention. To add ons.

Carrie Hagerty: Got some great deals!!! Can't wait for the new furniture to come!

Rita Majors: They got some good furniture

Nawaz S: They have a good product but their 5 years protection plan is a scam, under the lengthy terms and conditions they have a clause that says report your problem within 30 days of purchase, 5 years of protection plan is actually for 30 days only. Becareful with this scammers. I spoke with warranty service and they told me the same.

L Hill: Staffed well. Nobody was working with customers in the store and not one person greeted us or spoke to us.

Kylie Lockett: They have great options!

Brian Schutt: Revised Review:Very impressed with the Arhaus corporate team's follow up once I posted my original review about my experience. I wished the 800# had initially provided a resolution, but once I posted here, they responded quickly and thoroughly to get my problems addresssed.Original Review:Stipulated up front that I really don't like writing negative reviews. I'm a business owner, and know how important these things can be.The store experience, style, and apparent quality of Arhaus was great whenever we've gone in.However, when we purchased an Evelyn bedroom set (bed, side tables, dresser) about 2 years ago, it was not a great experience. After about a year we noticed some cracking in the paint starting to occur but didn't immediately address. When we contacted the warranty concierge, the first person was immediately dismissive, said it wouldn't be covered by any warranty and gave me an 800 number of a company they use for repairs. Upon the second call a few days later, the woman was very courteous, provided an opportunity for me to send pictures -- but this too resulted in no attempt at culpability. The response said it appeared paint was cracking due to too much moisture in our home.If you're willing to spend multiple thousands of dollars for furniture, I would recommend against Arhaus.

Celieboo: There is a reason you can't rate your purchases on Arhaus's website and that is many of thekr products are poor quality. I share many of the other reviewers experiences. I spent almost $20k on furniture here 3 years ago (a sideboard, two gage counter stools, a pavo trundle sofa, a drum coffee table and 2 vegan leather chairs).For the most part, I was pleased with furniture EXCEPT the Pavo trundle sofa and the Gage counter stools. The Pavo sofa has horrible ke fabric and it pills so badly. The cushion is mishapen, too. I constantly have to shave it, which is causing the fabric to thin. I contacted Arhaus in March 2020, about 10 months after purchasing the couch. They had me send pictures, which I did. I never got an answer back. I will probably just get it reupholstered since the hardware is good quality.The bonded leather on the Gage counter stools has peeled in some areas a d I first noticed about a year after purchasing them. At $600 each, I expected much better quality. I am going to explore my options with an upholstered and try to rehab these very expensive stools since the hardware and seat are in great shape.This just goes to show that higher cost doesn't always equal higher quality.

Connie Perkins: I am not a review writer, but I felt compelled to write this considering how awesome my experience was.I can’t say enough good things about the staff at Arhaus!! The moment I walked into the store I felt welcomed. It was clear that they didn’t just want a sale but rather that they were there to help ME.My sales person was Coco, and she is a true gem. She was beyond helpful, and just a joy to work with. She helped me make my rough concepts and visions to a beautiful and warm future household.I’m furnishing a new build. So, with the help of Victoria, (another complete angel) they took the time to find my floor plan online to showcase all of the lovely pieces I chose in a 3D plan online.They also helped me utilize the pieces I already have, and just helped it all come together!Thank you ladies, you all are the best!!

karen dague: We bought the London faux leather dining bench and within a month of daily use the padding was no longer effective and sagging. Would not recommend and waste of money.

Mandy May: Love this place. My favorite furniture store.

Matthew Farr: Coming up on 12 months of waiting for my leather office chair which is 6 months longer than was quoted. Have not heard back from sales when I said I will cancel if I do not receive my order by early June. Seems like Arhaus looks good upfront but cannot deliver the on their promises. I will be calling in to cancel my order shortly. Waste of time and money. Definitely will tell all family and friends to avoid Arhaus if this is not resolved swiftly. Desk I ordered was beautiful only decent part of this experience.

Sean Clayton: The Arhaus staff at the Indianapolis store were great when we furnished our entire house with their furniture after relocating from Seattle. The problem is their company does not honor their warranty which is extremely "limited" and in no way "lifetime". We've had 2 pieces break that were under warranty according to the documentation provided when we purchased in-store yet which their corporate office refused to replace or refund. We will never buy their furniture again and have told all our friends and family not to as well.

May R: We dealt with Arhaus for 12 years now, their after sale service is always disappointing.Last purchase was 3 years ago and less than a year later the chairs started sagging. I sent their service department a video and photos, and they refused to rectify the issue, they thought the chairs looked fine!!

Andre Franco: The furniture is great and looks super nice - however the service has been terrible - it felt like we were doing a favor to buy in the store and they were not helpful and almost rude on the phone when I tried to get update for order which was delayed. I had to go personally to find out the piece of furniture was already in the store. Frustrating when we bought in the store so many times before

Melinda Rosa: Purchased a new bedroom set and after waiting 6 months for delivery it arrives with two headboards. This is the third piece of furniture out of 25 pieces (currently in our house) that we have had similar issues with upon delivery. The first they replaced the item. The second one (fractured leg on buffet console) we were told someone would be contacting us but still have not received a call. Now two headboards!!! Highly disappointed and will begin to shop elsewhere for furniture now.

Kayla Breann: Echoing what’s already been mentioned. Terrible customer service. We ordered a bed the first week of October. They told us it would take 12-14 weeks before it arrived. Three weeks after purchasing the bed we saw we could buy it online and have it delivered within 5 weeks. (I have a screenshot) When we called Arhaus Indianapolis they informed us that what we saw was no longer the delivery date online and basically alluded to the fact we were making it up to which it changed to 14-16 weeks AND on top of that we will actually have to wait until February to receive our bed. Fast forward to last week. We get a txt and call saying the bed would be delivered today. We were thrilled to hear this. The bed showed up today with dirt all over the headboard and the leg of the frame was broken. We have been trying to get in touch with with someone from corporate regarding our very unpleasant experience regarding Arhaus especially now that we don’t have a bed. Very very upset.Update: they delivered another bed 4 weeks later..we were sleeping on the floor, and you’d never believe it, but the second bed was broken as well! We had to wait another 6 weeks for the next bed (x3!!!) to be delivered. We were going to just throw in the towel but the delivery guys got the huge headboard up our steep stairs and Arhaus refunded some money. Enough that we kept the bed but still could’ve gotten a way cheaper bed that probably would have been way less headache.Changed to four stars because after 3 delivery attempts and 6 months of sleeping on the floor Arhaus made it right. But beware something is going on with their warehouse

Anna Schappaugh: Great quality at a fair price. Far superior to its competition and my favorite furniture. You don't get great style and quality often.

Austin Lage: Terrible - The sales person offered a credit line or financing similar to affirm. They said I would get $400 for a future purchase if I used this option which I did. I asked her 3 times if this was a credit card. She informed me no 3 times. I get an email saying welcome to your new Aarhus credit card and the cc to follow in the mail shortly after. I am beyond frustrated and will be suing this store for Fraud. The manger only offered me an apology and no solution. I do not want a Arhaus cc and I made that very clear. Unreal

Chris: Don’t waste your time. Ordered patio furniture online May 7. Confirmation says ready for delivery in 7 weeks. Come early June, we hear nothing, so we call. (They don’t have a feature online to check order status). Rep on the phone says I am wrong, confirmation said August. I told her no, I’m looking at the confirmation in front of me and it says 7 weeks from May 7. Rep then says there was a delay. I ask why we weren’t told. She says they are still working on that feature. I told her we needed the furniture for the 4th of July and that’s why we went with them. She says all their competitors are also doing delays. I told her we wasted a whole month waiting for a product we were told would be delivered end of June to now find out, only because we called, it would be August, when we could have went elsewhere during that month. Fraudulent the way they claimed “ready to deliver in 7 weeks” to get you to make the purchase, but then push that back another 4 weeks with no notice. Very poor customer service.

Shari Donnelly: We ordered a few pieces from Arhaus in January. We had shopped extensively and felt they would offer the best quality and service. We cannot speak to quality yet since we have not received our furniture yet but the service is non existent. We were told that it would be 16 weeks and that we would be updated regularly. As the time passed, we have Never once been contacted by anyone from Arhaus with an update. We have called on numerous occasions and asked for an update and every time we are told it’s been delayed. I even reached out to the Arhaus corporate customer service and got no response. The number of reviews here that share the same story is overwhelming and yet Arhaus continues to do nothing to service their customers. We will be grateful if and when our furniture ever arrives and can only hope it will be worth the frustration.

Caroline Warner: Poor customer service, very disappointed in the lack of help I received as I contacted them several times about the dinning room table I had ordered back in November. Don’t call/visit asking for help at this store because they won’t bother getting back with you. Sadly it’s obvious they only care about getting a sale/commission rather than helping a customer with a previous order.

Pat Francisco: I guess I should have read the other reviews before buying something because my experience lines up perfectly. Paid way too much for a chair in January, only AFTER I had paid did they bother to mention the 16 week delivery time. But ok.. pandemic yada yada I’ll deal with it. Hadn’t heard a word from them for 4 months, not even an email confirmation of the order. So I called to find out that now the expected delivery time was 6 months from the original order date, and the guy explained that basically every order is delayed, and that this might not be the final delay.At this point I just want to cancel the order and go get a chair for half the price and half the lead time, but the most I can get back is 50% of the $5k I paid the for the chair. For the money you spend at a place like Arhaus you expect to be treated better. There are plenty of places to buy over priced furniture, and you will get much better customer service elsewhere.

Wanda Culp: Melissa was very helpful, knowledgeable and there was no pressure tactics!We are ordering our new couches Monday!

Tasha Hubbs: Robin was amazing to work with from start to finish. The whole staff was extremely pleasant and it makes me want to return very soon to buy more from them.

Judy Walker: Everyone was so helpful,

Greg logsdon: The buying experience was great as Scott was very helpful and had good knowledge of the products on the showroom floor. I can not leave a truthful review on the sectional we bought as it is 4-6 weeks out until delivery date.

Danny Toon: Customer service is fantastic. Very easy to deal with. Would recommend buying from them. Manager and Greg (salesman) were great to work with!

Kayla Thompson: Greg was a great help!

Manderson428: Our experience at Bob’s furniture was excellent. Greg G. treated us like family. Thank you.

eren newton: Bruce was very kind and knowledgeable. He made us feel comfortable with our purchase and knowing that we have the ability to speak to him directly about future concerns and purchases made choosing Bob’s easy!

Michelle Cothron: I was very pleased with my salesman Eric. He greeted me immediately, listened to my needs and wants. And found exactly what I was looking for. Very happy and excited to get my new furniture. Thank you

Sacul Arts: So far so good, greg was very helpful, felt like the prices were reasonable,

JohnSchott Schott: This was a great experience that I did not expect. Eric our sales person was great.

Thor: Enjoyed the relaxed atmosphere and friendly attitude of everyone there. Staff was helpful and knowledgeable. Went the extra mile for us.

BluBlur317: Seems to be the best prices around. Not near as pushy as some other furniture stores

Sonya Sandlin: Everybody was so nice and helpful we were able to get just what my grandmother was looking for.

Courtney Lane: I have ordered my sofa and chair and it will be here in only a matter of days. I want to give a shout-out to Regina at the Greenwood location for making us feel comfortable and welcome. No one bombarded us at the door which was nice and Regina kept a respectful distance while we browsed. We ultimately decided on over $4000 in furniture on this occasion and I left feeling confident about my purchase.4/3/23 I’m back! We are still THRILLED with our power leather furniture. Everything is working A+ and holding up under rigorous testing by our dogs. 😂I will shop at Bob’s again in the future if the need arises.

Matt Mcmullin: Great customer service Kyikyi was great

Fredrick Amara: Eric was very helpful and knowledgeable

Tyrea McNutt: My experience was AMAZING i was helped SO MUCH Greeted with a VERY warming hello and in less than 15 minutes i was approved. I highly recommend this location.-Thank youuuu

Carol Garrett: I love BOB'S FURNITURE STORE the merchandise is awesome and the employees are very polite and friendly I would recommend my family and friends to your store .

Amanda Williams: I give our sales associate 5 stars. We took a very long time to make our final decision and she was continuously patient with us and never pushy. She even moved tables and other items in order for me to see how they looked together. This is the first time I actually had fun with this process. We have never had a sales experience as good as this one. I am one that I will avoid eye contact or communication with a sales person until my final decision is made and all they have to do is enter it into their system. So this says a lot regarding this experience as she was with us from the time we walked in their doors.I gave 4 stars ONLY because we haven't received our furniture yet to rate it properly. I will update this review at that time.

Heather Williams: Great experience! We went in looking for living room furniture, found what we wanted, and was out the door within an hour. 👍🏻

Josh Smith: I purchased a table and chairs on August 20th, 2022. I didn't receive all the items in my order until March 31st 2023.When I spoke to the salesperson when I initially purchased I said I am only interested in items they have in stock for delivery as I did not want to wait for months due to supply chain issues. I was given two options of the tables that would meet my needs that were in stock in the warehouse, and I chose the one I liked the best.Delivery was scheduled for August 24th. I got rid of my old table and chairs so I would have room for the new. I received the table and 2 of the 4 chairs.I called and was told the other two chairs would be in within a day or two and they would be in another delivery. Fast forward to March 31st 2023. I finally received my last two chairs.223 days between purchase and delivery for an "in stock" item. I called every few weeks to check the status. I asked for a refund and to return the two chairs I was delivered so I could buy a set somewhere else. This was denied.Customer service kept referring me to my salesperson for and she wouldn't return my calls. I asked to speak to a manager in customer service but was told there is no way to get a refund or return the chairs, that I just had to wait. 223 days. 7 months and 11 days they had my money and I couldn't seat my entire family comfortably (adults chose the metal chairs kids got to sit on the 2 new ones).Sadly, I found a part number on the bottom of the chair and I could purchase it at Home Depot with 2 day shipping, but by the time I realized that I was able to buy them somewhere else, for about the 5th time, that they would be in the following week. Fast forward a few weeks and I did finally get them. I didn't need 6 and they wouldn't refund my money for the missing chairs so I kept using the metal folding ones.Every month it was "they will be in within the next month."Horrible customer service, I don't think it's unreasonable to return the 2 chairs that were delivered and get a refund for all 4 when I was told they were in stock when I ordered.Unresponsive sales person, unresponsive customer service who's "hands were tied" for 7 months while I had to use metal chairs at the dinner table because every few weeks the new chairs were arriving in just a few weeks according to customer service.I purchased a sofa not too long after the table, and that will be my last purchase with Kittles.On the off chance someone at Kittles reads these - 101229316 is the customer/order number. I'd love a refund for the chairs I had to wait over 7 months for. Heck even my sweet elderly mother said I should get a refund for all 4, and still get to keep them, for the hassle.

Carla Wise: Paul has been fantastic to work with. He is a wonderful designer who I have used for several homes!!!

Joy Stouder: We were very pleased with Brenda! She was patient and listened carefully to our interests in dining room chairs. She was very knowledgeable about what was available and worked to get us the best possible price with a superb quality chair.Thanks!

Cassandra Freeland: Had a great experience with Brian Helmerick, he answered all my questions, listened to all my wants and needs! I would shop there again

Julie Bishop: Found what we were looking for with the help of Mary car Mack

George Almquist: We bought a sectional couch. It was in stock and delivered within 3 business days. Unheard of these days. 2nd thing was there was a staple on one of the sections. 1 call they came out next day to fix. Then one cushion was a little flat they came out right away no questions asked. Try to even call Ashley furniture they dont even answer the phone. Kittles has my business due to customer service and yes the couch is quality.

Jane Mount: Camryn, was very kind and show me exactly what I want it. Great person to work with stop by and see her.. Kittles has beautiful furniture.

Chelsea Draper: Brian H in the mattress section was awesome to work with!

Pam Stein: We entered the store, immediately were approached by a salesman. He continued to follow us in the store eventhough we said we just wanted to look around. I had visited this same store in January where Picky Vicki helped me with a chair. The price of the chair at that time was $881.00 with a sale of 20% off and was told I could not purshase the chair on the floor, it had to be ordered. I had called before I came to the store in January, was told I could use my "Don't use is, don't lose it" credit but when I went to pay they said I had to come back in March to use the credit. I returned to the same store on 3/27/2023 to oreder the chair only to find it was placed with "close outs" along with the automan with a supposedly marked down price of $1149.00. I had to pay $663.00 for the floor model where if I had been able to buy the chair in January it would have been a new chair for a price of $618.00. So I am not very happy with your store and will not return. Also, I don't think the salesperson who continued to follow us in the store and took the sale shared the commission with Picky Vicki who wasn't in the store on the 23rd eventhough I explained I had came back to work with her.

Michele Zimmerman: Mary took great care of us while picking a bedroom set for our son. And Sandy was great help with a mattress!

Joy Benn: I love Kittles. Also a pleasure

Connie Zeiler: I was very happy with the purchase of our desk. We have it set up already and it's perfect! Only small drawback was they were extremely busy and we had to wait on Shelly to get to us but great experience otherwise.

Carly Marer: Paula was so kind and helpful- she was excellent and I loved working with her to pick out a sectional!

Anna Brouwer: Always a great experience!

Amy Hart: Good customer service.

ashleigh valdez: Shelly helped make my shopping experience wonderful! She was very patient with me and my 4 year old son! She helped stick to my budget and showed me everything as many times as I asked. Couldn’t have asked for a better experience!

Harry Hults: They have the better built stuff but you pay more for it but when you find what you want look it up on the internet before you buy it not after like what I did

Elizabeth Weaver: Brenda Westfall was an amazing sales representative. She showed me the Daniel’s Amish line. All top quality, expert craftsmanship. Made to order. Loved the whole experience.

Hanan Osman: Friendly and efficient sale

Betsy Simpson: From the moment I walked in I was greeted warmly by Vicki. I explained what I was looking for and she took her time walking me through the entire store showing me exactly what o was asking for in all price points which I really appreciated. She was never pushy or “salesy” , which I really appreciated. I came back the next day and she helped me close the transition smoothly. I will be back!! Thank you Vicky for your kindness and expertise!!