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1. Chase Bank - South Bend
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· 31 reviews
2101 S Bend Ave, South Bend, IN 46637
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Emerald Copeland: Terrible company that supports domestic violence and helps criminals. Closing my account with them permanently. Now that we’re in this inflation period the “services” they claim to offer they do not anymore. Also very problematic if you are traveling to places such as Chicago because you cannot even ask ATMS due to them all being locked in lobbies because they act like ghetto trash there. Had to find a new bank because as someone who’s business gets paid in cash I cannot afford to waste time not being able to make deposits due to the recklessness of other individuals. Picked this bank because it would allow me travel and the convenience of having access to my bank however this place is nothing but problems at this point.
Yvonne: Some of the workers will treat you like you don't exist. Very rude and disrespectful. One of the "Karens" walked right in front of me and didn't even say excuse me. She did it intentionally. Lucky for her, I refused to stoop to her level. Didn't feel like catching a case that day. Fortunately, I can change banks! :)I'm so happy to be leaving AmeriKKKa soon! This country is overrated and it sucks because of the people in it!!
Marianne Hatfield: We have been to several Chase Banks and appreciate every single one. There has never been a problem or rudeness with anyone at Chase. Our money is safe and we are always greeted and leave with a smile.
lashaun waddell: How is it on a Saturday morning you have two tellers one for the drive up and one for the inside horrible service
Charles MacMillan: I've tried multiple times to set up and start a checking account here. I finally scheduled an appointment with a banker after previously arriving and seeing multiple, personal bankers, not assisting anyone ... but no, I had to schedule an appointment.I showed up 5 min early, waited 20 min, then just left.Last week was my 5th and final attempt, done with this institution.Thanks GuPersonal touch goes a long long way.Stoked to open accounts at 1st Source, should have gone there in the first place.
Susanna M.: Not drive thru atm even though there’s signs for it and the only working atm they have is out of cash. I’m sorry but you know you’re going to be busy on a Friday, plan for it.
M N: I like Chase in general because its international. I use this location often and I've never had a bad experience here with a teller, in fact they are always great to work with, which is why I gave it two stars. The customer service with the bankers, however, is abysmal. In my most recent visit I was there to discuss opening a new five-figure account and discussing investments of a significantly higher amount. I was told by a young Asian woman who's name I don't remember, but who's also ignored me multiple times there, that even though there appeared to be 4 non-teller employees there that they didn't have the time to see me. Guess I'll be keeping the bulk of my money where I get offered a cup of coffee and called sir or Mr. when I walk in the door.
V: Wow so slow
Ainur Kagarmanova: Terrible customer service. Everyone is very slow and rude. Appointment times mean nothing to these people.
nature of life: Good Customer service, very helpful and Very Happy with them.
Thomas Harris: Best bank Ive had yet.
Julieanna Robinson: STAY CLEAR OF CHASE BANK! They let someone walk in and steal $10,400 out of our savings account and overdraw our checking $1600 at another branch out of state!!!! All they can say Is theyll send it to their fraud department! It’s ruining us! Your money is NOT safe at CHASE!!!
David Lewis: They don't even pretend to answer the phone anymore. Just play you a message and drop your call.
L D: This particular branch- says it closes at 4pm. If you call at 3:50pm THEY WILL NOT ANSWER. I have called all other branches and they pick up. I called needing the direct deposit form (would’ve taken 1 minute). THIS BRANCH IGNORES CALL MOST OF THE DAY. This rate is only for this particular branch. The rest of them ? EXCEPTIONAL!
smackdown2211: $8.00 to cash a check that's drawn on chase bank. Pass cost back to customer writing the check. Then add $5.00 for the inconvenience. 'Asked if I would like to open an account. Couldnt help but laugh.
cherrybeer: No one is answering the phone!!!
Stephen F. Takach: Friendly, knowledgeable personnel who have helped me with questions on several occasions.
Steven E. Moore: Friendly staff
Santiago E: Very helpful and polite staff. Handle difficult situations quickly and efficiently. Quite impressed.
Emily Potucek: Drive up ATM at a convenient location.
Lukas Koestler: Absolutely worse service. I would recommend any other bank instead!
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2. PNC Bank - South Bend
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· 13 reviews
110 N Lafayette Blvd, South Bend, IN 46601
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John R: Last time I went the entire atm was broken and they were in the middle of being closed for a week. Something is typically broken when I visit the atm here. Usually the deposit function for cash and checks is broken. Tried to contact pnc through the app and someone replied but i cant check it because the entire app and online service is now unavailable 5 minutes later. Clown stuff.
Nancy Jessie: PNC is amazing and the staff is very kind and helpful!!
Dominique Bradley: Melanee was the best teller I could have ran into while trying to solve a minor issue. She was very professional and friendly. She told me exactly what I needed and how to get the paperwork I needed. She also squeezed in time to explain something to a peer if they ever had another customer had the same issue or request. Great job Melanee! Sorry if I chopped the name. Your company should know that you rock because you did what CORPORATE customer service couldn't do for me. So thank you sooo soooo much!
Mary Kreske: Went in for a simple transaction. They only had 2 tellers, they were taking care of the lobby and the drive thru. Waited for over a half an hour in the lobby, finally one of the people in the office came out and asked how I was being helped. I told him what I needed and he made no attempt to help me. I waited a little while longer and went somewhere else. Why bother asking, if you don't intend to help me, and are just going to stand there staring at me? I was told at another branch, that he should have been more than capable of helping me. That there was no reason for him not to. They have been shutting down branches and cutting staff. There is no reason they shouldn't have another person who can run the drive thru. The drive thru was also packed.
Cathy Kraft: Took care of business, everything was awesome from the security guard to old fashion customer service, prime example of how to take care of the people in your neighborhood, Excellent job to you all 💗💗💗
Richard Kuhlman: I went to close account I had to obtain bank checks because of limit to online transfers. Not a good bank.
Lara Latshaw: As a business owner i LOVE this PNC branch. Venus is always very helpful and so is everyone else. This bank is friendly, convenient and helpful!
Riker Call: Ethan was super helpful in getting my account set up.
David Lewis: No one ever answers phone.
Jude Ash: They are personal, professional, and very helpful. Great service. Venus and Keya are just phenomenal.
Robert Clark: Great service and friendly!
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3. Centier Bank - South Bend
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· 3 reviews
108 N Main St, South Bend, IN 46601
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Tearra Lewis: Very good staff, clean, and offered me the best account that fit my needs.
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4. Fifth Third Bank & ATM - South Bend
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· 16 reviews
301 N Main St, South Bend, IN 46601
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Kirk Brown: Ok
Audrey Baker-Robinson: Don't like the one in south bend
Jeffner Haning: Short staffed, longer wait times. 1 person usually works front counter and drive-thru.,, So neither way is faster than the other. This was before pandemic and currently 11/01/2021
Virginia Davis: Great customer service
Sarah Khan: Always available to help when I have questions, and very friendly. It may be longer wait times but that's because they want to make sure all of your business is handled in one stop. Molly & Milton are the BEST!!!!
Lucas Harmon: Horrible bank. Expect to be treated poorly, and to get screwed over in new and exciting ways.Oh, and the app is always broken.
Tenise Nelson: Opening my account was super easy. Even during this whole Covid 19 situation, my banker was very helpful and patient with me.
Caitlin Ferguson: Aubrianna was exceptional. I had a great experience with her opening my checking and savings account. Everything was explained thoroughly and she made me feel at ease regarding some concerns with fees. I learned a lot about my new accounts and will definitely be coming back in the future if I need more banking services. Great job!
Charles Reed: Will never return here. They treat longtime customers as criminals. The staff is rude as I've ever experienced.
Ty Washluske: Never keep up with appointment times that are actually required to meet with a bank representative....unprofessional
Mariah Manley: 5/3 is the worsssssssst bank. Their app is frequently down, when it is on sundays you can’t get help bc support is closed. They do infact charge you for EVERYTHING! Their lines are really long at the bank inside and outside. They can’t keep employees bc they know their bank is trash. 5/3 is a horrible bank. Do not consider them! I hope they go out of business!!
Chris Rainone: Worst bank experience ever!Faster to deposit the check in the ATMI just wanted to deposit a $213 reimbursement from my employer.They would not let me in the front door because my steal toed boots kept setting off the metal detector. They asked me to go through the drivethrew. It took 15 more minute than it should have because the woman forgot to give me a deposit slip, then had to send over my drivers licenses, and finally had to answer security questions.
Robert Wisnieski: Best bank I ever had too. Always willing to help and don't charge a fee for everything. I love them.
Leona Ridgeway: Best bank I've ever had. Never have a problem. They reimbursement me when I do a withdrawal from a ATM. They catch identity theft for me before I do! And everything is just so easy with their mobile bank app!!
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5. PNC Bank - South Bend
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· 10 reviews
4501 S Michigan St, South Bend, IN 46614
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Dawn Young: Went there to give someone with car trouble a hand
alexa pagan-santiago: My mother went here to do a wire transfer and was “helped” (if we can call it that) by a woman named angel, when my mother pronounced her name with a spanish accent she immediately received backlash & told my mother to not say her name as such (only way she knew how) and when she asked to do a wire transfer, Angel immediately sighed & gave a stank attitude to where my mom just decided to leave instead of dealing with her. I strongly suggested to my mother to leave that bank.
Cathy Kraft: I absolutely do not like the electronic doors, That alone makes me feel uncomfortable, your bank does not need to be in our neighborhood if you need to be buzzed in or out think about the message you are sending, If you feel your bank isn't safe in the neighborhood then stop taking our money !!!
Kimberly Cunningham: Don't use this bank they are unreliable and made it a nightmare to close a bank acct when my father passed. He had other accts at different banks no problems this one nothing but problems lost documents. Be warned. Update:: stiiiiiiill waiting 4months later. Yikes!!!!!! If you bank he I feel sorry for your kids who need to close your accts after a death.
Bin There Dump That Michiana: Excellent service by the staff. Very friendly. I’m glad to be part of PNC with my business.
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6. Horizon Bank - South Bend
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· 14 reviews
1747 17400, IN-23, South Bend, IN 46635
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Natalie N: Ali helped us set up an account and made it a wonderful experience. She was a delight! Thank you so much, Ali!
Saint Km: Horrible customer service. I will never bank with them or refer anybody to do so.
Jequea Kirtdoll: Looking for best outcomes for myself. This bank is it. I went and was denied my first appointment but had a satisfied second opened within minutes
Nicole Hall: Constricted by covid guidelines.
John Schmidt: Incredible Bank very helpful people are incredibly friendly welcome you in and they take really great care of you thanks Horizon really appreciate the way you care about the customer.
Alexandra Sobieski: I have nothing but bad things to say about Horizon Bank. After years of putting up with their poor customer service, I finally pulled the plug and closed my account with them. I would never recommend their services to a friend (or even my worst enemy). They are beyond incompetent at every level.
Shar Smith: Very helpful and nice. I would recommend them to anyone that is looking for a good bank to bank at.
Christel Golubski: Amamzing!!!
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7. Old National Bank - South Bend
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· 6 reviews
1233 N Eddy St Ste 101, South Bend, IN 46617, United States
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westowitz: Jennifer was very helpful and went out of her way to help us with opening a new account even though I'm pretty sure she was still technically on lunch break for another 20 min.! I only waited for 1 min. when I arrived and that was only because the teller was going above and beyond for her guest. Great service!
Rana Mort: The tellers at this branch were amazing. Very helpful to someone new to the area! Their customer service went above and beyond!
Gayle Carter-Wilson: The correct spelling of the location is: Eddy Street Commons
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8. 1st Source Bank - South Bend
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· 12 reviews
100 N Michigan St, South Bend, IN 46601, United States
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Jim O'Connor: I suppose if all you know is garbage and dealing with backwardass people with a decent vocabulary, then you must not know any better. This bank will make a Hoosyer out of you forever.
Phillip Hensley (Phensley): I needed money. I drew it out cash of cash machine. The money was green. No hassle
robert young: my experience has ALWAYS been pleasant . friendly workers. (except 1 male presence) seems when I walk in I get the "I got my eye on you look". little creepy but the girls put you at ease. been customer for 4ish years always there for me.
matt heidet: Best customer service
James Kauzlarich: Nice bank.
Jennifer Malkewicz - Kaplachinski: Excellent service, excellent products, excellent employees.
Shawn Carlton: LOVE THE TELLERS AT THIS BRANCH.
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9. Old National Bank - South Bend
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· 7 reviews
130 S Main St #100, South Bend, IN 46601
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Jay: Wow, just called to ask a simple question and intended on asking another but I was promptly hung up without a word after I was answered. No wonder your rating is so bad. Funny thing, my 5 seconds of interaction with your rude employee told me all I need to know.I would suggest avoiding this joke of an establishment.
Mxtt Beats: This is the worst experience I have ever had with a bank. I got approved for a credit card around 2 months ago and they withdrew $300 from my account. I have still not received the card. I’ve called the customer service line 4 times now. The 1st time I verified my address and they told me to wait a few more days, although it had already been 2 weeks. The 2nd time I called I verified my address (again) and they told me someone forgot to put a stamp on the envelope and it was mailed back to them. So they sent out a new card (another 7-10 business days) about 2 weeks went by and still no card. I called, verified my address (for the 3rd time now) and they told me to wait a few more days. Today is the 4th time I have called behold they have an incorrect address for me EVEN THOUGH I HAVE VERIFIED IT 3 times over the past 2 months. So today they sent me out another card, another 7-10 days, and I am losing faith that I will ever receive it. I asked how I would be refunded my $300 if it doesn’t show up this time and get this they will “mail” me a check. MY ENTIRE ISSUE IS THAT THEY CANT EVEN CANT EVEN MAIL ME A CREDIT CARD. STAY AWAY! STAY FAR AWAY!
Boyd Services: Great Place to do business.....they have my trust.
Emily Sowder: Paid my car loan off in full 2 years early and they won’t stop my payments automatically. Now, I will either end up going my old monthly amount until I get the form by mail to sign and send back or call my real bank and begin their stop payment process, which will cost me a fee of $50. So to keep my money I have to pay or wait forever to get reimbursed for the money they don’t need to take out because my loan balance is zero. I tried to get them to send me this stop payment form via email so I could get this done before the 15th (7 days from now), but they won’t do that for security reasons.Just stop my payments when I don’t owe you anything. Makes logical sense. Thank goodness your not my bank. I will never do business with you again.
Douglas Cuskaden: worst bank ever... don't waste your time here...bad business
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10. Centier Bank - South Bend
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· 3 reviews
2850 W Cleveland Rd, South Bend, IN 46628
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11. Flagstar Bank - South Bend
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· 21 reviews
2317 W Western Ave, South Bend, IN 46619
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12. Lake City Bank - South Bend
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· 4 reviews
101 N Michigan St, South Bend, IN 46601
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13. Flagstar Bank - South Bend
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· 22 reviews
4400 Miami St, South Bend, IN 46614
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14. 1st Source Bank - South Bend
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· 10 reviews
4505 W Western Ave, South Bend, IN 46619
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15. Flagstar Bank - Mishawaka
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· 30 reviews
2926 E Mishawaka Ave, South Bend, IN 46615
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16. Lake City Bank - South Bend
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· 2 reviews
21113 Cleveland Rd, South Bend, IN 46628
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17. KeyBank - South Bend
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· 6 reviews
4854 W Western Ave, South Bend, IN 46619, United States
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18. 1st Source Bank - South Bend
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· 6 reviews
2323 S Michigan St, South Bend, IN 46614
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