Best Mailbox Supplier South Bend Near Me

Adam L: Great service 👍

Usman Tariq: Very Excelent Service.

Malena Núñez: Very bad services,👎 never use this place!!! Better use FedEx they have the best service.

Dontasse King II: The customer service was really great here. The store was super busy and the customer service was great.

Nicholas Lowe: This was my first visit. I had half a dozen items to return to Amazon. Amazon gives you the option of returning items just by bringing it into the UPS Store, no box, no label, etc. So, I had to go through my phone and go item by item with the worker (each item was ordered separately and had to be scanned individually) and as I'm giving him an item, I have to find the barcode provided by Amazon for him to scan. He was patient and helpful and it went very quickly. This was my first time returning items in this matter. So, I wasn't sure what to expect. Thanks for the help!

Michelle Jones: They have always given me Perfect customer service. Thanks, to you all!

Tommy Matysik: They randomly change their hours. Have come here three times to try to drop off a package on separate days when their hours said that they were open. Each time, they were actually closed. They won’t get a fourth chance

Mackenzie Balentine: I was literally sitting in my living room and they did not knock or ring my doorbell and said I never came to the door for my package. Needed my package for work and now I have to wait and go out of my way to get it. Called multiple times to speak to a representative and I would not get connected.

Shayla O'Connor: The older woman who works there is incredibly rude, my entire experience was so irritating for no reason

Brittany Vargo-Boice: I appreciate how patient the person working was with me was.Thank you.

Gypman: Fast service.

Joshua Biggum: Don't go by the posted hours they like to close early

Sherry lee: Prompt efficient in and out in minutes

Mel Roc: I often go here to drop off my Amazon returns. The staff is quick and efficient and there usually isn't any wait. If they are with another person they tell me "I'll be with you in a minute." Always a good experience.

G Kame: The staff is professional but they were not wearing face coverings when I went into the store and conducted business. I wore a mask and probably should have turned around right away and left. I will never do business with them or any UPS store again.

shawn flattery: Fast and friendly. Thanks for helping me out!

Albert Farley: ups workers alway ship my packages with such grace

Kevin Boland: Great service and friendly staff members! They make returns painless 👍

Karen Hickey: Although this store is rather close to where I live, I avoid doing business there. I will drive to the south side of town or to Mishawaka where the employees are friendly and appreciate the business. The woman is rather rude and the fellow isn't much better. I have yet to hear a thank you from any one who works at this store. A dose of customer service would be welcome.

Depa Cline: Awesome people! Great service! They don’t lie about their computers “ being down” like the other stores.

Jocelyn Martindale: I recently went to this UPS location to send a box of snack-filled stockings to a not-for-profit organization that sends them to deployed military and veterans at VA hospitals. Mohamed was so very good with his packing and, because it was for a not-for-profit he didn’t even charge me for the box! He was so kind and thoughtful. I really appreciate him! I will definitely go back to this location even though it is further from my home!

Don Burns: Apparently they close well before 3:00 on Sundays despite their claims.Today I arrived by 2:55pm pier Verizon Wireless time and the door was locked.When I tried to open the door it was fully locked.Inside, I saw a person g around who looked up at me then turned away.

NATURALLY DAY’S EYE: As a small business owner I wouldn’t be able to balance life without services like these. Although Sunday packages that are dropped off won’t be picked up from the store until Monday, it will save me time tomorrow. I always get great, pleasant service when I drop off my packages here. Great Job✔️

Q.S.V. Services: Terrible service I have been a customer there for years today the man that says he owns the store treated me with the most Terrible insane service most unhuman I've ever encountered !!! WHAT UPS STORE DONT TAPE OR PACKAGE BOXES 😒 isn't that why you was there!! Your job!!He says it needs tape I say ok tape it,It's not my job he yells! we'll ill pay or sell me tape I'll do it myself no I wasn't given these options no instead he yelled at me like his kid and told me take my stuff and get out his store well ok no problem hopefully the next ups store I go to actually has a piece of tape or will sell me some so I can send off my package since I see even though it's advertised they pack and ship I guess this location only packs and ships for certain people don't go there unless you wanted to be treated like a dummy and want to receive poor service thanks for wasting my day!

Patricia Frey: Mohammad and Sam were awesome! I had called earlier about shipping a very heavy hitch Sam was very informative and patient. Mohammad was able to package the hitch and take care of shipping with ease! We were so thankful for awesome customer service!

Benjamin Cabe: I think it's worth noting that many of the poor reviews are of a previous store owner. The new owner, Mohammad, is wonderful. Every time I visit the store I leave with my needs taken care of and a smile on my face.

Timothy Finnan: Incredible service! Definitely a step up from prior ownership.

Kymra Keigley: Always helpful and great customer service

Stefany: Abismal customer serivice, very rude. Will use Fedex from now on.

Mariah Housing: Always quick and fast and friendly great customer service.

Matty: Visited this UPS store a few times to return large items (cargo baskets & crossbars). Mohammed [store owner] went above & beyond each time to help me with the process. Couldn’t be more thankful enough to have such a genuine person to assist in a stressful situation. Any future returns, this is the UPS store I prefer! Thanks Mohammed! -Ryan M (the Kayak Guy)

Sara D: My elderly mother went into your store today to do an Amazon return. Upon entering the store, the employee all but said "did you need something".. Nothing friendly or welcoming by any means. From there, my mother had. in her hands, the item she needed sent out. Before she could say anything, the employee says,, "that need to be packaged?" My mother replied that it did.. The employee goes to the back. My mother hears all sorts of sounds, tape tearing, etc. When the employee comes back up, my mother then lets him know that the item is an Amazon return.. He brashly says to her that it would have been nice if he had known that since he just wasted so much time it putting it together in the wrapping. She apologized and told him that this was her first time doing an Amazon return. He made no comment on that. As she was walking toward the exit door, she turned around and asked him if the item would be going out today or tomorrow or if he knew when it would be leaving the store. His reply was that they had two weeks to ship it. Just a reminder that a little bit of kindness goes a long way. This employee started the interaction on a negative note and proceeded to carry that throughout the entire interaction with my mother. Rest assured, that my mother won't ever be returning to or recommending your store to anyone as a result of this poor experience she had today.

linzey sirk: Fast and easy! Mohammed was a great help with my package. Super friendly with a great location. I will be back again.

Nick Collins: Muhammad (spelling?) a fantastic guy to deal with and always kind and patient! Keep up the good work!

Jay Baby: I had to get a notary signed and couldn’t come to the store for this service. I explained to Muhammad, who was very understanding and ended up coming to where we could get the notary completed. He was very patient and had great customer service! I would recommend this store and their services anytime!

Mary Gongwer: This is the only UPS store I go to.

Bonnie Jedral: I have had a couple of issues with shipping and returns. The men that works at this store has gone above and beyond to help me. I appreciate all that they have done.

Kooziekami (Kooziekami): Came in with a last minute package and was greeted with a friendly smile and we’re extremely helpful.

Fredj Mansour: Best store ever with a new owner friendly and patient with customers

Sherrell Harris: Was going to return a package I got from a 3rd party sell r off Amazon and the return price was more than what I paid for the item. Muhammad was extremely helpful in this process

Au Point Hospitality: I use the ups store by grape road and get excellent service and we find solutions to ship items. This store was a complete opposite experience. I was told to go to Lowe’s. To return my Amazon package. That was already packed, by Amazon. Didn’t offer me a box to ship it. The female employee looked at me like I was crazy when I was confused by the interaction.

Meraki Beauty Studio: Shayla was amazing, she helped me print flyers for my business. She made the process so easy. She was also very kind and patient. I will definitely be back!

Trinity Robinson: I called today to try to get details about two items that I shipped back. She wouldn’t allow me to get a word in. Every time I tried to ask a question, she would talk over me. It was an Amazon return and I had the receipt in hand. On the receipt were two tracking numbers listed, in which neither were valid. I tried to ask why and her reply was, “I don’t know. It’s your receipt.” The same receipt issued from the UPS store. I asked if there were someone else there who had the information I needed, she refused to even try to find someone and told me, “We all going to tell you the same thing.” She had a terrible attitude and just didn’t even act like she wanted to help. I asked if she was the manager, she said yes. I told her that her managerial and customer service skills were terrible and to get further training. I was not impressed, especially since she claimed to be the manager.

Carla Campbell: If I could give it a zero I would. The staff mistakenly shipped a Christmas package heading to VA to MY own home address! I brought the package back in after receiving it next day and they told me it would be even more to send it to the right address! Got a refund and took elsewhere. TERRIBLE CUSTOMER SERVICE. If you want your package to go to the right place, do not go here! Never again!Update: ups store customer service said this was absolutely unacceptable and they are escalating the complaint to store owner and regional management today. This is purely a mismanagement of THIS location, staff and management, John.Update: nothing happened. I haven’t used ups since.

Nicholas Lowe: I visit this store a couple times a month to return products to Amazon. The Staff is always friendly and attentive.

William Earl Snyder: Charged $5.98 to place item in box a put one piece of tape on it. Staff are clueless. Would rate less than one star if I could. Total to ship package was $34.43. Way overpriced. Will never use this location again.

Candice Al Wahidi: I've never seen anything so ghetto in the 10 years I've been in South Bend. I've been coming to this UPS for a long time and never been treated so poorly. The 2 girls that are working there are very rude and actually cruel. They laughed at me because I was struggling to carry a wine refrigerator into the store. They rolled their eyes at me when I said I wasn't aware of 2 dollar fee to print my return label from Amazon. Usually they scan the code.They screamed and yelled at me when I told them they were being disrespectful and rude. I will not be returning. I know no one cares but if they continue to do this to other customers, the business won't be around long.

Patrick Ruch: I have only been to this location twice and wouldn't you know both times I was told that the computers were down. Well I can tell you there won't be a third time.

ccmetalhead: Owner put a 5 dollar minimum on credit card purchases but they have the gall to put a sticker saying small business friendly on their door. Owner seemed offended that I would dare say something about it.

Patricia Frey: If I could give this store a zero I would! The Customer Service is HORRIBLE! The Manager is awful! We had a large hitch to be sent out? They first stated they could not ship because of the lubricant. I said that made no sense. UPS stated it was a biohazard. The hitch was in a Rubbermaid. The gentleman stated that it needed to be put i. Their box and wrapped special, i stated that made no sense. The manager came up and was belligerent then turned around rolling her eyes at me. I told her not to roll her eyes at me and then she started yelling at me and said she was going to call the police. I said i was not yelling and she went and turned to her staff and and said that i was yelling. At that point I took my package and left. I was shocked by the whole interaction and the lying of the manager. Will never go back to that store. Awful service!

Shay H: The young man I was interacting with was up front and honest. The woman who imposed herself into the conversation was incredibly rude

Brandy Baker: The associate John was very rude. The customer before me he felt the need to complain about Amazon returns, which is what I had at the time. He acted as if he was annoyed and inconvenience by my return. Is that my fault Amazon messed my order up. I don't like having to come and stand in line to return an Amazon package at 5:40 at night either after a long day of work. Plus I didn't receive the correct merchandise but I didn't have any problem being respectful and kind. You might want to find a new job he doesn't like working with people. If you UPS contracts with Amazon to return packages then there should be no reason and employee should act or complain to other customers about having to do their job.

Sam Vermande: Amazon sent my prime package to UPS. I got an email saying that I needed to sign for delivery and when I clicked on the link it said my package would be held at the UPS store. So my prime package that Amazon said would be delivered the day after I ordered it is trapped in the ups store all weekend. UPS, on their part, was closed an hour before their posted closing time, with no signage in place - I expected them to close early on New Year’s Eve but a sign saying so would have been nice. They did, however, tell Amazon my package was delivered. Which I guess it was… just not to the address that was the delivery address. I’ve dealt with UPS freight over losing an entire 609 lb skid of airplane parts worth $12,000 so I don’t know why I’m surprised they can’t deliver a $25 8x10” envelope. Worst “shipping” company in existence.

Ken Dougall: Lousy service, employees wait on you if they feel like it, one guy there really has an attitude, I have to use UPS but I hate going in here

dbrown 125: Lost my package that was suppose to be sent back to Amazon.

nancy hegland: Shayla was so kind, helped me with my package as I couldn’t carry it. So please thank her once again from me for her wonderful service and the nice smile on her face! Nancy Hegland👏🏻

Tyler Neely: They could have more employees working out front during busy times. There are 8 people in front of me in line with only one person working the counter. Otherwise, nothing negative to say.

brandi brockwell: HORRIBLE customer service!! They put someone out front that is still in training that had no idea you can take a stack of documents through the copier to auto feed for copies (took 1 page at a time for a double sided document). Didn't keep any of the documents in order and says "do they have to be in order"? ( Um, yes since thats how they were handed to you!!!) She didn't even know to print 1 side if you didn't need copies of the front. How about NOT putting obviously not trained associates up front who don't know what they are doing? Then charges us for allll copies for copies that only needed one side printed

Ben Hershey: Great Service, above and beyond. I needed a print job done last minute including binding. The owners really helped out to make sure it was done including one coming in from home to help with the binding. Thank You very much and job well done!

Raimie Wheeler: Never got notification that they had received my package so I could go pick it up. When I had time to try tracking it and discovered it should be available for pick up I tried calling to confirm it was still there. No one ever answers the phone. I really don't want to have to drive there to find out they aren't even open, or my package isn't there.I get with Covid things are different, but you should still be notified of your package and be able to confirm the place is open.You are better off getting your package delivered elsewhere. If it wasn't for porch pirates being so prevalent in the area they wouldn't be so busy.

Mike Johnson: Fast

Enis Guitars: Update your hours!!!

Stephanie Sirmons: The ladies were very pleasant, helpful, efficient and fast inspite of being very busy. Great job to ladies upfront and their fellow coworkers behind the scene.

Gabriela Mongua: Bad service. They don't know what they're doing, they're supposed to have training and they also treat the public badly. If I could give 0, that would be great.

Laura Mae: Excellent customer service they're always polite I can't ask for a better and closest post office

Sheryl Trinidad: When calling to fix a problem and try to question answers they are rude

Bingo Johnsson: Delivery on routes from this branch is sporadic and inconsistent. Numerous times they fail to pickup outgoing mail placed in box and well as failing to deliver on a daily basis. Phone contact impossible, in person contact time consuming and frustrating at best with employee attitude. Excuses offered are invalid and often quite bogus! Long lines, disinterested clerks, etc.,etc. make a personal visit to this branch a "pain"! Now two years later and issues still persist. I Placed a misdelivered letter in my mail box at 11Am yesterday. Now 6:45PM a day later and no pickup or delivery of mail either day. USPS has become as unreliable as FedEx.

Alyssa Leon: Polite, calm employees!Clean and compact!

Berenisse Sandoval: I have not received mail in over a month and was confused as to why all of the sudden it had stopped. I order monthly from a company and that package always arrives with an attempted delivery notice. So today after waiting for important medical mail for over two weeks, I looked inside my mailbox to find my name scratched off the inside tag. I live in apartments and have a different last name than my husband. I am upset and need my mail delivered. I have lived at these apartments for over a year and never had a problem until recently. I need this rectified post haste.

Moody Judi: I wish I could leave zero stars because honestly they are unworthy of one star even. We had very important mail coming in and they just completely didn’t deliver it this is after the mailman decided to break our mailbox by throwing it in the road and running it over a couple times absolutely filthy company and I’m sad that they are tied with the United States government complete ruthless if you want my truthful opinion. It’s completely sad that this is our only option for mail delivery in the United States when they are complete garbage.

Tyson Smith: They’ve always been friendly and helpful every time I came in here. Recently I got a PO Box, and they made sure I was all set with everything.

Rachel Smith: Every single time I’m expecting a package to be delivered, they never actually deliver it. They just stick an “attempted delivery” note in my mailbox and send it back to the post office. I know they never attempt the delivery because I make sure I am home/awake during the times my mail comes. No knock at the door, nothing. This has been going on for months. It’s getting REALLY annoying having to go to the post office to get my deliveries, especially when I’m trying to stay away from public areas during this pandemic.

Wendy Faulkner: Fcfffftty bbn n n..........nn. n.

Lara Brestelli: I have never had a problem at this location. Always very friendly and helpful!!

Dee Weisberg: We are having a big problem with the mailman and the post office he works at .we haven't been getting are mail .and they believe him over us .the only time we get mail is when he is off .and the post office can't see this put him on a different route.

Nithy S: Poor customer service

Albert Farley: usps alway 5 star dont you DARE say other wise

Gwendolyn Marschand: very rude employees

Wilbur Freeman: Service with a smile, encourage patrons to fill out the survey, and ask 'if you need any stamps?'

Danny Nussbaum: I can't thank Caleb enough for his dedication to making sure the registered mail I sent got to it's location on time. He took time out of his days on multiple occasions to make sure everything went well and keep me updated. Caleb went above and beyond and I certainly appreciate his hard work and dedication!

DonnyTheDasher: Never deliver packages on time or at all.

zee glaz: Mariah was a doll. Very helpful and professional. Thank you

Phillip Hensley (Phensley): Fast,and friendly service

R Mallard: In and out

Eilene Bennett: Helpful Very Awesome attitude very patient helps all the time on the Post Office Boxes IAM grateful that someone somewhere in the world still wants to work and don’t mind going out of their way just a little bit remember There is still a God One thing Is KINDNESS STILL RULES

E V 1: Very helpful and friendly.

Bekah Utley: They have no idea how to deal with passports. I was called back to bring something else in after they said I had everything needed. The department of state just sent me a letter saying the photo they did for me is unacceptable and I have to send another. Please go somewhere else for your passport needs. Mine is time sensitive and now I have no idea if it will be here when I need it.

Melanie Darmody: Line moves quickly, good variety of stamps, cards, bubble mailers, friendly, knowledgeable staff. Extra business hours helpful. Covid protocols in place appreciated.

Maryann Cruz: Phone service is the worst !!!

Bianca Pagliara: THEY LOST MY PACKAGE AND DID NOTHING TO FIND IT OR AT LEAST EXPLAIN WHAT HAD HAPPENED TO IT...TERRIBLE SERVICE.

Ben Pippen: I tried to call my local office for a quick question about packing. Their phone labyrinth could not answer my question nor gave me an option to talk to someone. Once again our tax dollars hard at work.

Leah Hendrix-Smith: easy parking, nice people.

Erek Bickford: Wait on hold for over an hour and a half just to never get to speak with anyone.

crazybusdr: The lady on telephone is the most professional and friendly person I have ever talk to about my package l put the wrong zip code. She is truly a caring person. I am in Germany and she has given me hope that my package will be taken care of. Thanks a million, Pete .

Char: Worst experience of my life, they will hassle you every step of the way

Papa Fisherman: On 7-18-20, A package coming from Florida to South Bend traveled to Indianapolis, then to Maryland, and then back to Indianapolis, and finally to South Bend. What is that all about?Now instead of being delivered today as it stated, it won't be here until Monday now. I sure can't blame the Frontline workers as I believe they work hard and realize upper management is in a world of hurt and will be to blame for the demise of the postal service if it finally crumbles apart. So sad.

Jasen Hicks (Jasen's Customs): Unfortunately, at least four packages are sitting waiting for processing (over 10 days). When you pay nearly $300 in shipping, you expect the service to be a little faster. Even worse when USPS Priority is normally 3-4 days (only a fraction longer due to COVID-19). Please look for the 4x tires/rims from Tire Rack and get them moving. Thanks.

Julie Nemeth: We just called with a bit of a crisis and the staff was FANTASTIC! Thank you, thank you to all of your crew who are helping keep our postal system moving!

Austin Duda: Rudest and most unprofessional people I have ever dealt with in my life. If I could give them 0 stars I would.

A Alemara: Fast service A+

Rob Simones: For 4 days tried to get them to answer phone my job has me traveling when I get back they tell me nothing they can do W2 was returned to my employer a title registration and plates never showed up but BMV gives tracking number post office says doesn't exist but yet my wife gets some mail but her W2 never showed up either. There's a crook in that office

Joseph Hunter: Nice staff try the bast they can ..

brandi brockwell: The worst mail service and local post office ever! They are also discriminatory! I will see a mailman deliver mail to everybody else's house but mine on more than three occasions. Every time I speak with someone over the last 2 years, it's nothing but justification and excuses on why I don't get my mail! And it seems like it's always the same excuse, my normal carrier is on leave or is absent.They also seem to never have anyone who answers the phone! I've got a call like a crazy person repetitively before they acknowledge a phone is ringing!

Alysha Muhleisen: Always very nice. Prices have risen though 😞

Trisha Carrico: Great service

Bobby Borysiak: Great communication by a postman that I had seen at a nearby gas station to tell my postman not to leave packages outside my door.I had a package that was suppose to be delivered today and because noone was home the postman took the package back to the post office which I absolutely love!

james lee: Package late called customer service to get an update on ETA for package that is already a day past due. Attendant stated that they would look into it and get back to me they have not. This is time sensitive material and paid extra money for timely delivery.. now they say they don't know when they will deliver nor could they provide this information. This incident has cost me hundreds of dollars in wages because I have to be present to sign for a package that they have no clue when it will be delivered.

Reda El Mkhantar: Awesome service. Thank you!

melodie ringer: Once again the amazing people at this branch wrote back to all my preschool kids as Santa and made each one personal. Thank you for be awesome!

David sayer: Great service very informative and helpful. Always asking what else they can do for me instead of me having to ask for help because they are to rushed.

Lornzia: Simple, fast & friendly! :-) I use this office frequently for my home business, mailing out products. Never had an issue, THANKS!

Semih Coskan: Perfect service.

Paul Frye: This is the BEST location for customer service in South Bend or Mishawaka. The employees are friendly, knowledgeable, fast and informative. The employees make this the best place for your postal/mailing needs. The people make you feel welcome and important each and every time and I know because I ship almost daily and know everyone by their first name and many of them know their customer's names also. Terrific, feel good place.

Lynnette McGovern: Can't tell me why my package isn't being delivered even though they are delivering my mail.

Ted Knudson: Fantastic post office. Best one I have ever used, hands down.

Crystal Fredenburg: They always answer their phone! Best Post Office in South Bend hands down!

Dawn Judd: Best Post Office in town hands down.

Ethan Fletcher: The staff here seems to be much more customer service oriented than the other Post Offices in town. They have patience and understanding with customers.

Johnny P: I'm a small business owner that uses this post office regularly. After having to contact a couple post offices in another state with a question about a package and receiving appalling customer service, I realized how incredibly lucky I was to have this post office nearby with its employees. They are so helpful and friendly every time I go. They've even gone above and beyond over simple things in the past. Excellent customer service!

Terri: Why are the business hours so very limited? I can't speak about their service because I haven't been able to make it in yet given the limited hours. Open until 3pm on Saturday? I'm just going to use USPS and get this package out already.

Paige Starnes: I'm not sure who keeps hiring crochety old women to run this store, but whoever it is, needs to stop. I've attempted to use this store several times over the past 10 years and every time i get stuck with some old woman who hates her life and takes it out on the customer. Terrible customer service. I always see only one person working while the others stand around and stare at you. They have made me feel like a child and completely incompetent time and time again. My most recent visit was the last. All i wanted and needed was a box and some bubble wrap to pack and ship my package. It took all 3 employees to determine what i needed when i already knew and stated to them what i needed. Then they proceeded to give me all the wrong products to ship my package and when i pointed it out to them the response was "well we told you we could do it for you. Since you don't know how." Excuse me? I'm an adult. I own a house. I have credit cards and loans. I have a family. I am capable of packing my own package and i even KNOW how to do it since my full time job ships products via UPS and FedEx. So how do they know what i do and do not know? Insulting, to say the least. I laughed at the store manager, and told her i was not paying for anything i touched and left. Did my business with FedEx and it took me 15 minutes tops. Rather than the 45 minutes I wasted at UPS. FedEx also had all the products i needed out and ready to go. The employee working also helped me pick the right products so i wasn't over spending.Dear John, don't reply to me. It's clear you're a terrible business owner. In every response, you blame the customer and not your highly unmannered and unskilled employees. While not every customer is right, there does seem to be a trend with the customer service for this store and the other your own. Do better.

Throne of Toys: I don’t ask a whole lot from UPS since I’m just dropping off a prepaid package on occasion. But they do have tape available and the employees that have accepted my packages have been nice and helpful. It’s not near home so I don’t frequent this location. So there’s not much else to say from experience.

michana reggae fest: I came into the store to return two items. A young man was assisting me and asked for the QR code of the first item and I gave it to him. I pulled up the second QR code for the second item and the lady standing behind him asked which QR code was for which item. I told her the items were identical. She rolled her eyes and sighed then turned around. Both items were curtain panels. Most people use 2 curtains for there windows so I’m not really sure what her attitude was about.🤷🏽‍♀️

Bailey Clark: Every time I have visited the staff has been friendly and helpful!

Jennifer B: Worst customer service ever! I was here on 11/23/22 asking for help to correct a delivery address that the sender messed up on a package. The two women inside informed me that this location is NOT affiliated with UPS and couldn’t have been less interested in helping me resolve the problem. They gave me an 800 number to call UPS. Well the automated system that the 800 number goes to doesn’t recognize the tracking number and won’t direct your call to a representative until it does. And when it doesn’t, it disconnects. Not to mention that I am Deaf and trying to navigate the automated system with a sign language interpreter is a nightmare. I’ll NEVER ship with this UPS location again!

ccmetalhead: Apparently the same person who owns the Ireland road store owns this one as well, which explains the 5 dollar minimum charge for all credit card transactions. Owner tried to justify this with some excuse that I don’t care to remember. The important thing to remember is that other UPS stores do NOT impose this fee and it is most likely something the owner has set up. The ladies working there are nice enough, but with “small business friendly” UPS stores like this, who needs enemies?

Merrill Laverne: Horrible Customer Service Over the phone.No "bye Thank You or You're Welcome "Flat Out Hung Up . Find A New Employee.

Ann Lehman: Kristen and Michele were fabulous! It was so great to have such wonderful customer service. They were extremely helpful and pleasant. Would 100% recommend.

Linda: Thieves! Knew my package was a Verizon cell phone and gave me a receipt from the wrong month, weight and destination when I figured it out because Verizon never received the phone was treated awful by the “ manager” whom didn’t want to help me anyway she loudly announced from the back! I wondered as I stood in line why there was an employee ( male) removing cell phones packages from the pickup shipment area, apparently it was to steal! I’ve worked shipping a long time, I’ve never had an issue with this store until now. I am now out a lot of money and will be talking to the police! I’m not done with this issue yet! Would NOT recommend doing business with this locally run location to anyone.

James: The employees clearly dont know shipping rules, and when asked to look them up I was yelled at and told we will not ship your package.John Crowley is this how employees are trained? Its acceptable to yell at customers? Its acceptable not to know your own shipping rules that are clearly posted on UPS' web site?Its clear to me as a owner/ manager you need to take some pride in training and customer service but you probably don't care long as you are making a buck.Thanks for the reply, it was a gun part that needed repair, not a hazardous item, or anything that would pose harm to the community.

Tommy Matysik: Closed without posting updated hours online, despite the roads being clear and no snowfall in the past 16 hours…

Sarah Parkinson: I walked in to do an Amazon return. I had tapped the receipt to the top just to remind myself that I’d scanned it and needed to take it to UPS to return. I walked in greeted the clerk, she garbled something and before I could say two more words she saw my Amazon receipt tapped to the box and said “ oh no you have to do that online” I then informed her that it was just a reminder to myself and showed her my codes. Overall she was very rude and unpleasant. I would not use this location again.

Kevin Beavers: Accepted an iPhone return and somehow got “lost”. Beware of internal thieves if you are shipping from this location. Claims are a huge hassle and you are unlike to recover the true value.Follow up per comment to this review did not resolve issue.0/10. Would not recommend.

Danielle Hall: They made it easy to print a prepaid label and to send my package. Thank you!

Randy Moore: I go to this UPS location frequently (used to anyway). Today I was treated as rudely as I have ever been treated by a retail person and when I mentioned the rudeness she started screaming at me in the store. As a business owner I wanted to make sure the person responsible for this location was aware of interaction by their employee. So I called John Crowley who says he owns the franchise location. After speaking with him I am confident he does the training. Go FED X!! I WILL NEVER RETURN TO THIS LOCATION. I see many other reviews echo my sentiment.

han: Winning a nobel prize is easier than getting a notary seal in this store.

Justin Polaski: So when is the notary actually ever there?

Mary DePrez: Have been going here for 5 years. The women working here have always been polite, efficient, and welcoming. A recent employee (last few months) has been rude & short with customers. I have watched. Today she waited on me & argued about my Amazon return. Kept trying to explain & show the process for my wardrobe return. She kept telling me I was wrong & impatiently arguing. I left. She didn’t care. Sad, that she blemishes your business. I know you’re busy without my business. But I’ll find somewhere else to ship my packages.

Gregory Soto: Went here to pick up a package recently and was treated very rudely by the employee at the register. I will be ending my contract with them as soon as I can.

AnonymousDog: Always attentive and polite. Always well staffed. Always a pleasant, quick experience.

S H: Amber was great! They are always nice and helpful and quick! Thanks!

Samantha Faragoi: This is now the only ups drop off site I go to. I have always dealt with amber! She is extremely knowledgeable about what I need to get the best experience with shipping and printing. This site is a bit out of my way but the customers service she has given me everytime I go in is worth the drive.

7 B: Super fast and always friendly!

Hudson Farrell: The cashier was very nice and friendly, and outlined the process clearly after I expressed my concerns about the package being fragile. Was a nice interaction that helped me feel positive about sending my package.