Best Cell Phone Accessory Store Evansville Near Me

Pam Ault Birkle: I had trouble with my phone downloading a banking app that I needed. I was helped immediately and was in and out in 5 minutes. Fabulous!!

Joseph Bouwkamp: Have a little trouble getting a new phone

Anthony Morelos: Pretty friendly employees easy bill pay

Madison Buss: Linzey at cricket wireless in Evansville was very helpful. We approached her with a life or death situation that had nothing to do with her job. She was very helpful to us and we won’t forget that.

Lindsey Spencer: Best place to shop! Each location strives to Go the Extra Smile!! Prices can't be beat!!

Free trials: Best place to shop for phone service! The staff is SO HELPFUL and the prices can't be beat!! I got SO MANY perks when I signed up for service, AND an additional $30 EXTRA off my bill monthly!! Who else can beat UNLIMITED talk, text, and data, 15GBS of hotspot, FREE HBOMAX, protection with extra tech help, and an easy pay option for only $36 a month!!!!! SOLD!! 🤑 Thank you Cricket Wireless!

S: AWESOME!

Michael Napier: Friendly fast service

Shirley Bright: I had a question about my $10.00 upgrade 5/6/21..she explained that I had a $5.00 credit.. Amazing...

Daniel Woolston: Walked into east Evansville store to be hit in the face by four plug in air fresheners. Instant migraine. Anyone with odor sensitivity should avoid the East Evansville store. Drove across town to the First Avenue location and received five star service from Tanner and his crew. First Ave will be my go-to location when I need in-store service.

Abby Coon: D'Angelo was super helpful!

Hannah Hollander: I've ALWAYS been blessed to go here! Awesommmmmm prices and the BEST customer service in my appinion

Dawn Renee Bouch: Just rude

pam burkes: They were really helpful. Glad to know there a store on the northside. !!

Catherine Rasch: Both staff members were very helpful and went out of their way to help me resolve my problem. I appreciated the kindness shown in their service.

Ricky Peay: Very helpful with my account I couldn't log in she got me an app on my phone,made it easier for me to access my account!

Mel Sweeney: I know that there was a snowstorm the night before but most of the roads had been cleared before 10am and they were supposed to be open at 10am and I wasn't the only customer that showed up after 12pm wandering why they were closed when all the other stores around the area were open

Mina Williams: VERY knowledgeable and help and friendly..

Deby Thomas: The guys were very professional, knowledgeable and dedicated to their job by staying later to assist me and other customers.

#1 Best Lover Johnny: Good just a little slow but only 1 employee working. So all and all it was good service

Oscar Morales: Me encanto mucho la amabilidad y rapidez con que nos atendieron y las instalaciones muy pequeñas pero acogedora

Joe Jung: So helpful

Crystle Phelps: Great customer service.

Hannah Abed: Cricket wireless customer since day one when they first open no problems at all we have 5 lines this location is very good they know how to helpThanks

The Caborn Chapel: Jeremy was very helpful and being in person helps you decide which phone you want. Also there are far more choices in person at the store than online. The cricket service is excellent with the app and online store not so much.

Dave Matthews: If u want a great deal and great service come to cricket they hooked my up 5 g all the way

Brenda Koch: Such a relief to talk to a professional, knowledgeable, english speaking and friendly person. I had Straight Talk for 4 months and was about to go crazy. Technical support is on the phone in a far away country.It took Jeremy 10minutes to fix one of the problems with that phone after I spent hours with straight talk so called technicians.Thank you so much. This phone is so easy to use and I can take it to a real person when I have a problem.BEYOND HAPPY

Free trials: Had some tech problem and Jeremy fixed them for me no problem! Even showed me how I can save another $30 off my bill! Thanks Jeremy!

Lindsey Spencer: Love this store

Cheven May: Wonderful service and super fast help! I could not have asked for a better experience. My questions were answered quickly and the in-person assistance was superb.

ryan rupp: Good

Kelcee Birge: Brian Campbell was the one that helped us out today. Though there were a few technically difficulties along the way, he was very patient and helpful along the process. We appreciate everything he helped us with!

Brooke's Friend: A month ago I changed my phone plan with Cricket. I have used the service for over a year and never paid them late. I accidentally over paid my bill by 10.00 so I was thinking I have a ten dollar credit on this months bill. WRONG. They told me I can't use it yet🧐!!? WhaaaaaaaT 😳. Just thinking about cutting the service off and using wi-fi calling.

Andrew Hartt: Maisy was amazing. She was alone on a Friday evening handling multiple customers. You could tell she was fairly new to the company, but handled everyone’s issues with great care, even overwhelmed with 4+ customers in store. I’m a former manager for cricket wireless stores and commend her.

Kaitlynn Chapman: Very good experience! They took the time to help me transfer and help me call where I needed to. Very patient and understanding even when the process went after hours. Very good management. I definitely recommend!

Daniel Woolston: Five star service from Tanner and his crew!!

Joni Mestas: I went to the the Cricket store on 1st Ave today I was lucky on two fronts. Store was not crowded and tech expert Lucas was on duty. What a phenomenal young man. He set my newly purchased iPhone and Fitbit online. He was patient and kind. Two wonderful qualities. I was in meltdown mode and Lucas set the world right once again. He is an asset to this company. I am a customer for life. Thank you Lucas and thank you to the individual who hired you.

Cassandra Marshall: Shawn was really rude and disrespectful to my elderly mother. And not really helpful at all. We ended up goin to the east one and he was really nice and respectful to her.

Michael Joseph ROBB: Well it's a good idea to stop by and see the new things they have in display

Brad Cadden: A Russell Cellular representative stated that the iPhone X trade in value for the 14 Pro was $400 for our specific Verizon plan. It seemed too good to be true and was. The representative claimed she could not print the terms with the monthly credit amount . However assured us a note with the $400 amount was saved in the system and to call if issues occurred. When the next VZW statement came out with the bill credit, the amount over the full term was $125. Despite having called and gone in, Russell cellular reps from the first Ave store deny such claims. I’m not a fan of bill credits and this further adds to it as there is no documentation to prove what was agreed upon and this retailer took no accountability to rectify the situation. It essentially became a bait and switch with little recourse.

Chris Weil: Awful work ethic. Will go out of there way to get out of doing work. That means bot helping customers

Jerry Hart: Not much help. Tried to get a resolution for a upcoming increase, but it was a waste of time. I was told to call customer service. Why have a store that can't help. I'm moving to consumer cellular, after 31 years of neglect and price increase.

Stephanie Hull: Great costumer service even with only 2 staff they worked efficiently to ensure costumers needs are met. Mark explained things in a very understandable way leaving me feeling sure about what i wanted device wise. Only downfall is they have slow wifi in their building proven by my phone set up being 7 plus hours in store and down to a half hour after i got home ten minutes later.

Terry Schulze: Had a problem with phone fix couple minute done out the door . Great place

Nancy Bizal: Very patient and positive and helpful

Nelson LeDoux: I walked in with desperation as my year old cell phone was wildly misbehaving... seemingly with a mind of its own. Dekota calmed me down, diagnosed my problem, and when I left... a better cell phone was mine.What a great technician!I'll be back for more...

Whitney Wautelet: Not only was Dekoda the friendliest and most helpful person I've met a cell phone store but he was also very funny. I'll never go anywhere else for cell phone issues ever again!! He was a life saver this weekend.

Dave Walker: Great Experience with Kelsey... very knowledgeable and does her job well. Will return and suggest to others to stop in.

Joe Vetter: Great service!

Cozmo 4570: Excellent customer service, Kelsey handled an issue quickly and professionally that other Verizon stores said "couldn't be done in person" a huge thank you to her!

Aida Rodriguez: 9/16/21 10:04 must be open but it’s actually closed

Josh Hillenbrand: Terrible customer service. Took my damaged phone in to ask questions about repair and insurance on my damaged phone. Pretty much had no information to answer my questions. Didn't call anyone to try to get answers to my questions. Told me I had to call someone else. Didn't act like he had the least bit of interest in helping me. I couldn't call anyone because my phone is broken. Told me I had to go back to my house 20 mins in the other direction to call someone from my wife's phone then drive all the way back in town to get somewhere to maybe fix it. Couldn't even give me the name of a place to take my phone to have someone look at it.

Matt Druschke: It was a great experience! Connor was extremely knowledgeable and professional. I will be back for sure!

Coleman Hill: Went in after work as a walk in and was helped by Connor. Everything I needed was taken care of swiftly and smoothly

Susan Tieken: I had a very good experience at this store. I am not very tech savvy and the counter person steered me in the right direction to what I was looking for..Very helpful!

Don Judge: I had decided to get a Jetpack for our camper and in the process decided to change my cellular carrier as well. Kelsey helped me do it. We had a situation come up and Kelsey helped make it right. To this point I am a satisfied customer.

Jesse Meriwether: Clean place workers are always nice

Theresa Moore: Kelseywaa an excellent help to me at the Verizon store on North First Ave in Evansville In.

Katey Andrews: Where are all the employees? Trying to return something that i have to return to the store i bought it from and no one is here during business hours. Its 3:15pm & the sign says they'll be back at 2:30pm

Nicole Englehardt: Ginny was wonderful!

Herman Jorgensen: Ginny helped me upgrade my phone today with a great deal!

Kyle Hoos: Ryan was very easy to work with. No problems getting my plan switched around and a trade in set up to get my wife a new phone.

Jane Heath: Giunny took great care of me today

Justin Norcross: Great customer service!

Alaina Norcross: GREAT support by the guy I worked with!!! Took the time to make sure I understood everything and answered all my questions!

Mark Hossler: Ryan was awesome to work withHe answered all my questions

Karen G: Need to amend this 3 months later...We were told our bill would be $100 less than we were paying with ATT for all the same servic. It is not! Our bill is now even higher. Josey has not been able to help us and after visiting the Newburgh store, I was told by Casey that there is no way our bill could be any less than it is- which is $100/mo more than what Josey said it would be. Casey also told me that taxes and fees can change monthly.We we're never told that! He also stated that Verizon makes billing errors and once you pay the mistake, you will have no recourse. Also, there are no managers or Verizon employees at any of the local locations. This has been the absolute worst experience that we have wasted numerous hours trying to sort out to no avail. We are so sorry that we switched to Verizon. TCC has been terrible to work with.Besces. Very satisfied with the whole experience. I highly recommend!

Shelly Willis: Very helpful and knowledgeable.

Antonia McReynolds: Omg I had the best experience at Verizon thanks to Josey ! She was at her best today and put smiles on our face 😄 highly recommend her if you want a great experience making a a very valuable purchase!

katrina Weinzapfel: Pleasant experienceCameron took his time and was very patient and kind!

Matthew Ward: Ginny was super helpful, knowledgeable, polite and fast!! I recommend seeing her next time you are ready for a new phone or accessories!!

Christie Mavrick: Quick and easy to get a new phone when my screen broke. Ginny was very friendly and knowledgeable. I'll definitely go back in the future.

Shane Taraschke: The whole crew is amazing!!

justin bond: This store is wonderful!!!! Ryan and Josey went out do their way to help me with my phone, then helped me upgrade and moved all my stuff quickly!!!!

Chris Dixon: I switched from a different carrier and I had to open seven lines. Josey made sure I got what I wanted for the best price. Hands down josey has the most up to date experience and recommendations for phones and service. Josey was so sweet. I will definitely come back and see josey for my phone service needs. Btw josey was just awesome.

Kaisha Horton: Best service hands down. Josey will work with you and make sure your needs are met.

Colin Gilham: Love going into the burkhardt store! Especially to see Josey! Did a wonderful jobs getting everything done so we had new phones

Jordan Rigdon: This store was super helpful when choosing our phone plans. Josey helped my husband and I and I definitely recommend going there and to ask for her.

Brandon Jordan Wade: Josey was so much help! 10/10 recommend this store for your phone needs

John Wolf: Austin was an absolute wonder for us. We walked in not knowing they were closing in 15 minutes. That did not matter to him as he proceeded to replace both of our phones and transfer everything for us. Could not ask for a more friendly person to help us

Benjamin Nathan: Had a great experience getting set up with our new plan. Austin was a big help getting us a plan and phones that met our needs!

Kent Smith: Austin was very helpful and even stayed after hours to get set up with new phone. Would recommend very highly and ask for Austin

Tammy Cochran: Austin was super awesome in helping me transfer phones and buying case.. 👍👍👍

Brenda Webb: They are really wonderful employees, they always go out of the way to help me. I not very good with cell phone. But they always make me feel like a star. I love the west side store. Your all amazing. 🙏 Namaste

Pres: Tanner was really helpful, I’d definitely recommend asking for him.

Full Metal Armory: Don't expect to get your free promotional items. They don't have them in stock and then somehow can't get a hold of you when they come in. Dont have records of calling you about your items as they only keep your phone number on a piece of paper that magically disappears.

Barbie Patrick: Nikki was absolutely wonderful! She helped us with our phones and went above and beyond to get the phones we needed.

Lee Needs Help: Nikki was amazing and went above and beyond to help us with our phones!

Joy Straw: Shantel is the best! She will always help me! This store is the best!

Ryan James: Austin was awesome

Tony Sollars: We came to the store at 6pm and the store closed at 7pm. We asked an enormous amount of questions and Austin was beyond patient with us and never got flustered when technology was being ornery. He knew the answer to every question we threw at him and he was extremely pleasant. Work ethic like that is hard to find. Thank you, Austin, for all you do for your customers

Brenda Kremer: Great person for salemenlove to have him all the time every helpful. Austin is his name.

Nich Pariman: I couldn't say enough nice things about the way I was treated by Austin at the West Evansville Verizon Store. From the very beginning he was friendly, knowledgeable, approachable, and able to communicate clearly and in a way that was easily understood. When he promised follow up, he delivered. And Finally the best complement I can give him is he was willing to go beyond what was expected. When I showed up to pick up my phone 30 mins before closing I told him I was willing to come back another time if he didn't think we could complete our transaction before close, but he was very warm and welcoming. He certainly didn't need to stay as late as he did to help me, but he did and he had a wonderful attitude and persona even when he didn't need to. Austin, Thank you so much for everything. Verizon has an absolute gem of an employee and human being with you.

Nancy Kirkpatrick: Austin is so very professional, knowledgeable, patient and personable. He represents his brand beautifully.

Rick Schmidt: Austin was supper! Have used him for years a Great drawing to this store.

Leslie Eades: This is my third time visiting this store and the experience was again … wonderful! The team here is kind, compassionate and always takes care of us. If you’re needing a new phone or just want to check into new options - highly recommend this location.

Brooklyn Williams: Austin was awesome! I am so thankful for all of his help. He was very professional and understanding.

Jessica Devillez: Was welcomed by very nice employee. GIVE FIVE STARS TO AUSTIN WHO DID NOT GIVE UP ON ME .FIXED MY PROBLEM WITH MY PHONE. THANK YOU SO MUCH.

Jennifer Rittichier: Austin was a great help!

Hannah Schamburg: Ty was great go see Ty

Eddie Burnette: Well week ago been a positive review but At&t and Direct TV choose not to offer Newsmax which permotes factual news will be going to a different provider after March 9th no more paying At&t. They support banning of freedom of speech.I'll spend my money with a company that permotes 1st Amendment. Not backing Communism.

Jason Daniel: This store destroyed my account! After a purchase on October 7th, 2022... I'm STILL dealing with a very huge issue. I bought 1 tablet... somehow, the rep duplicated the purchase... creating an additional unwanted line. 1 tablet. 1 imei. 1 serial number. 1 purchase. EVERYTHING duplicated. Now... I'm STILL fighting customer service to get this corrected and adjusted off. We're talking over $1,000+ in unnecessary and unwanted overcharges that nobody has been competent enough to correct for us yet. Not sure if this was a training issue with this sales rep or if he was just trying to pad his commissions. But this has been a nightmare! And is STILL ongoing! Filing complaints with FTC, FCC, Atty General's Office, right now. Anybody who will listen! Do yourself a favor... Skip this location. Better yet, skip AT&T.

Kamea Timmer: This is by far the worst AT&T location. Went in to set up a plan and traded my previous phone in with them. They did not walk me through a specific plan and its details, just went ahead to pick one for me. When my phone arrived I went back in, as I was told, to get everything transferred to the new one. The girl told me to call the service line, I don’t know if they even credited me for the phone I traded in! My bill fluctuates all the time yet is “unlimited.” I was unhappy and went to another location, there they told me I had to get a new phone number because they should had known beforehand everything would not be able to transfer. So unhelpful and professional. Cant wait to switch already after only 3 months. I do not recommend this company as a whole.

Ronald Mcgary: Good help

T Fisher: I have high-speed fiber optic internet, 3 phone lines, and an Ipad Pro that is a bundle deal through this establishment. My internet is cheap at $40 per month for 300GB. I do a lot of business with them and am happy about their great customer service. I highly recommend this store and AT&T for all your cellular needs. Customer service over the phone needs a little improvement because it is difficult to get a live person to talk to but other than that I have had good service. I will continue to patronize this establishment. I am about to upgrade my phone, which is already paid off.

Virginia Box Ryan: Great service! But the charger didn't work that came with the $1016.00 phone and the battery does not hold charge long!!

Misty Yahr: They were very helpful and nice

Dylan Rexing: Picked up a phone here from an online order this evening. Got home and the phone didnt work. I called the store to figure out what was wrong. The rep I called and talked to at 8:25 pm tonight was extremely rude, He didnt give me his name.Went back to the store and they had given me the wrong phone….mistakes happen, but no reason to be rude. The store needs to pull phone call recording.

Diane Leggett: We were very satisfied with the service. The young lady that helped us, Tola, was very easy to work with.

Amos Grogan: I came in to get my upgrade, and the store employees were accommodating. They did their best to complete my list.

Michael Shoptaugh: If you come to this store, ask for Cameron. He knows his stuff and was a huge help with any issues I had. He’s fast, friendly and knowledgeable.

Jon Townsend: Unbelievable. Waited for an hour. Three people in the store. All talking about TV shows, gossiping with customers and wasting our time. Now they have left the floor and there are three customers waiting. We are next supposedly. Worst customer service ever. Will never be back, changing carriers.

Trista Virgin: Good services

Carly Virgin: Was helped and got new phones.

Ryan Sermersheim: If you go here, be sure to ask for Jerry. He's the silver haired guy that's working his butt off while everyone else watches. He likely held the door open for you while you came in, unless he was already busy with a customer. Seriously the BEST customer service we've received in a long time anywhere. He talks of retiring, hope not because he's the best at&t tech in the city!!

Gifford Morris: Sold an item that was told would work with my phone. Was told I could return it, but they were super unhelpful and didn't want to return the item.

jason hunt: I waited for 20 minutes for service. One of the sales reps, was sitting beside me talking to some guy about horses and College and all that nonsense. I am a paying customer. I've been with AT&T for 15 years. And your sales people ain't got nothing better to do than sit around talk about their personal life? I'll never come back to this store again

James Riger: Quick and efficient

Amy Supper: My salesperson (Jerry) was very kind and knowledgeable (and a great salesperson). The manager Jessa went ABOVE and beyond to help me get set up (and my eligibility accepted) for First Net. She continued working on a complication we had with First Net even after I left the store! She educated me on how to use, and even drove to another location to pick up the IPad Air that was not in stock at her store. I was a retail sales manager for years... and if I still was in the business, I would be recruiting Jessa! It was a very good experience.

Heather Grant: I was on the verge of cancelling my service because att is constantly pulling charges out of nowhere and jacking my bill up. I called 2 different times and tried to get the worker to fix my bill. The first time the worker said he’d fix it. He didn’t. I called back another time and she just gave me the run around. I ended up hanging up because I was so frustrated. Then I talked to Sarah Feese and she is the ONLY reason I still have att. She fixed my bill, listened to me, and made me feel heard. Next time, just send me Sarah Feese. She’s the only one that listens.

Kymberly Himsel: Really terrific service from the great crew at the AT&T store on First Avenue! Robert and JT worked tirelessly on a problem phone and were so knowledgeable, patient, and friendly. Above and beyond great job!

Camille C: I will start by saying I have been an AT&T customer for many years and have never had any issues with the plans or customer service. That is until November 2022 when I visited this particular store. I visited this store to purchase an iPhone for an additional line. During this visit we were told that it would be cheaper to add two additional lines on the one device and that when we were ready to use the additional line we could purchase a new device. I was also told that there was a better plan available and we would not lose any incentives we had with our current plan. In addition, the store was “running a promotion” where I could get two “free” AirPods pros. The problems I have since encountered since this visit in November are:1. When the plan was switched we lost the HBO access we were told we would not lose.2. The “free” AirPods began showing up on my bill as a $41.67 12-month installment plan.To make matters worse I called AT&T to get the AirPods issue resolved and was told there was nothing they could do since stores run their own promotions. I was told to call the store to see if I could return the AirPods since as I had previously told the store, I already had AirPods and did not need anymore. The store had since changed managers and I was told I could bring them into the store and they would credit my account. I returned the AirPods to the store and they reversed the charges. I wish this is where the nightmare visit ended. I was told they could not do anything about the future installment payments and I would have to again call AT&T to get this issue resolved. When I called AT&T they informed me that a credit was given to me by the store. I have searched each account I use and this credit has still not shown up. Until this day I have lost my HBO access and am continuing to go back and forth between AT&T and this store to have this installment payment to stop occurring on my account.My advice to anyone reading this is please DO NOT come into this store or any other “authorized seller”. Save yourself the headache, mileage, and countless hours on hold and just go into an AT&T store. I am highly disappointed and still do not have this issue fully resolved.

Shakopee MN: Quick n Easy

Jerry Falnes: Great food Great people

Mr. Goats N' Hose: One of my favorite locations to do business with.

Jeni Orr: They helped me with my phone thanks ladies

Jennifer Feese: Sarah is great and always willing to help. Addy is super friendly and a joy to talk to.

cant bestopped: sara and addy are my favorite! they helped me understand my bill and set up my new phone!

Virginia Box Ryan: Only have contract phones! Go to Burkhardt store it's better!

Rebekah Eskridge: Best experience in an AT&T store!

Tyler Feese: . Isaac demanded to know what the number was, and the representative notified him it was his watch's number. Isaac then wanted to return the watch because he was not able to use his number sync or its line, one. The employee notified him that he was outside the buyer's remorse period to return the device so they could not return it in-store. He got irate and began blaming the rep for company policy she had no input in creating and blaming her for not disobeying company policy. Seeing the customer was getting more irate and the situation was not going to be de-escalated because he was all but cussing the representative, the representative asked him to leave her store. It is like Isaac could not comprehend that someone only 3 levels up in the company had no part in designing a policy that was decided by upper management for the entire company. Also, it seems the customer cannot comprehend that disobeying company policies get employees write-ups and terminations (or he was too selfish to care

Isaac Tucker: Worst place ever

Rick C: Addy and Korey were wonderful and help an inexperienced businessman out!

Joshua Capps: The workers were very friendly and professional.

Autumn Benson: Amazing staff and fast service!

Jim Adams: Seemed really nice,and helpful.

Ladonna Hight: Robert was extremely helpful, knowledgeable and very patient. He answered all my questions and took care of a new phone set up. Great customer service!

James Gray: Abby was fabulous! Patient with us oldsters, very knowledgeable, and kind. Love my new I Phone !!

Chasity Davidson: Way better than the Westside! Actually got my husband's watch working!