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1. AT&T Store - Evansville
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· 126 reviews
800 N Green River Rd Space 0204, Evansville, IN 47715
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Mark Classick: Brittney was great. You can feel they really want to help you. She explained everything and even saved me money . 5 star's plus. I'm glad I went there.
Tess Harper: Best customer service I've experienced in a long time! The manager, who's name I didn't catch, was so helpful. The next day, I went in to get my new phone & Korey H. & his coworker, who I think was a new employee, were so helpful & nice! They took the time to show me different cases & explain everything to me & it was a much more positive experience than I had expected it to be. I will definitely be going to this location every time from now on!
Asher: Excellent customer service. Nathan was extremely helpful and knowledgeable, I highly recommend him and this store.
Jo Jo Durocher: Great experience Nathan helped me lower my bill and got us all new phones.
kick white: We drive over 1 1/2 hours to have Nathan take care of us. We won’t do business with ANYONE EXCEPT NATHAN. PERIOD!!!!!
Steven Eisenhauer: Nathan was very helpful and friendly with our deliema.
Emma Hagan: The manager, Dakota (who has since been fired for theft) ordered me the wrong phone, then when I received the right one said that he could return the wrong one and never put it in the system. My account has been on hold for 6 days and corprate will not communicate with this third party store in the mall. They're attempting to bill us 1600 dollars for a phone that we returned to the store under false pretenses.
Kim Bayer: I always dread going into AT&T because I am not tech-savvy and it gives me extreme anxiety just walking in the store. I was greeted the minute I waslked in with a warm welcome from Nathan. I was long overdue for a new phone but on a tight budget. Nathan (manager) was so extremely helpful and respectful of my time. Highly recommend checking this store out. I am not from Evansville and would make the hour drive back there just for the awesome customer service!!!
Sherale Greer: Nathan has really helped me and my daughters today and he was really patient with us and we were able to get what we needed. I greatly appreciate you and the service provided!
Gladys Helena Lopez, MD, MPH: Korey was absolutely amazing !!!We would not go to any other store from this point on.Best costumer service for AT&T in Evansville, IN
Trionna Greer: Nathan was amazing! He literally took his time to explain the process of everything with getting the phones and even when we didn’t get the answer we hoped for he made away to help us out, which was greatly appreciated! He never got frustrated and was very understanding, I think he deserves so much more but this review will have to work! He’s a great salesman and even better person! Nathan thank you so much! Especially for helping my mom finally get another phone!! If you are in need of new phone or service, Nathan at AT&T in Eastland mall is your guy!!!!
Paula Gist: Nathan is awesome! He helped us so much, he was also very patient with us. He's so knowledgeable about everything!
Zdoh Designs: My girlfriend and I had a wonderful experience with the store Manager by the name of Nathan. This Gentleman had a wonderful personality and really cared about his customers. I look forward to continuously doing business with that particular person.
Courtney Hawkins: Nathan was awesome. Parents purchased items in owensboro location. Something messed up and he went out of his way to fix the problem he did not create. Awesome service 🤟🏽🤟🏽 #bear 💩🌲🌲
Amber Jones: Nathan M, the store manager at the Eastland Mall location on Green River Rd in Evansville, IN, was a pleasure to work with. He saved me enough money on my bill that I was able to walk out of the store with two new Apple Watches but still paying less than when I walked in. I had a great experience.
Stacy Ragsdale: Nathan was very professional and excellent at explaining the plans. Been with Verizon for years and def thinking about switching!
Bethany Lewis: Nathan was very helpful! A nice young man.
Sylvia Malec: I usually don’t check out the location in the mall but I decided to stop by and look at phones for my son. Nathan greeted me with a warm welcome and made me feel like he really cared. Will definitely come back to this location from here on out just to work with him!
Emma Colboth: Grey employees Nathan was awesome and helpful
Angela Lewis: Well I had the best experience with Nathan and his Co worker they did a fabulous job took the time too help every customer that came in the store if I had too chose a phone company it will be at the Eastland Mall in Evansville Indiana if u need a phone please go to Nathan at the Eastland Mall
Sharon Tison: Nathan has been a life saver for me. I wanna thank you for hiring him, hire more like him please!
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2. AT&T Store - Evansville
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· 486 reviews
330 N Burkhardt Rd, Evansville, IN 47715
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3. AT&T Store - Evansville
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· 230 reviews
3231 N Green River Rd, Evansville, IN 47715
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Tammy Sablone: We were there probably 30 minutes, there were another couple there sitting at a table with several boxes stacked on the table...not sure if they were customers or reps. We didn't see name tags so we assumed customers. 🤷♀️ There were 2 more people at another table with a salesperson who were purchasing. Then, 2 guys were setting new products up for display. During the time we were in the store nobody ever asked us if we needed help with anything, or said someone would get with us in a minute, asap, not a hello, etc...we were there to purchase a phone but decided after visiting the store on Green River Road, we weren't interested in doing business with someone who couldn't take the time to even acknowledge us.
Dave Molinet: BUYERS BEWARE!! We bought a new phone there was on a promotion $1000 dollar trade in on any condition phone. We had to take the phone to get all contacts pictures etc transferred to new phone. We returned the phone and there trade in is now $800. And they just said sorry that trade just happened to in on the day we bought the phone. Don't do business with them this is not the 1st time they have screwed up my plans
Ben Hill: Sold me a phone but didn’t have stock. They shipped me a different phone and now require $55 restocking fee. Make sure they order what you tell them.
Larry Parrot: Very bland and toohigh.
Andy Funk: Was there this week. Michael W was great to work with. He was very knowledgeable and very patient. I highly recommend him and this store. Thank you Michael
Amy Bonenberger: My father in law went into this location to get his phone line switched from our business plan to a personal plan & Justin was so helpful. I would highly recommend this location! He made sure we understood everything & explained it in detail. Thanks again for taking care of us!
Matthew Miller: They are quick to help with any issues I've never left the store unsatisfied I would recommend to anyone considering AT&T.
Tiek 1970: Friendly staff knowledgeable.
Larry Wilzbacher: Awesome professional Service from Jaidah $50.00 a raise.Larry Wilzbacher
Kris Riley: Waiting over an hour for zero help - even while on a "list" that is barely acknowledged by employees.I'd rather eat mulch than go back in there.
Mark: The guys at this store were very helpful.
Awanda McElwee: Joseph was very very helpful. He helped usi n trying to help us get the best deal possible. He let us know about a special they are having to help us save money. Believe me he will keep us returning.
Linda Green: All my needs were met with professionalism very pleased with my visit
Lyle Gamble: Professional & Honest
Chad Neal: If they had negative stars I would have given them at least 2 and the store on Burkhartd 4 negative stars. Att shut my service off because I had a 3g phone neither store would help me because I was a prepay customer. They kept trying to push me into a contract. They said prepay customer's have to use the customer service line. Since att deleted my acct I had no phone to call customer service. Neither store would let me use there phone to try and resolve my problem. So after buying a Brand New unlocked Att compatible phone they refused to help me. They stated my phone was not compatible with att (I assure you I checked with the manufacturer and provided documentation thanks to the extremely helpful people at best buy) needless to say after 6hrs on a friend's phone, talking to 3 call reps and a manager I finally got my issue half resolved I had to call again the next day to get them to credit my acct what was still owed to me and for them to turn on my mobile data. I have been a loyal customer since 2001 I've kept the same phone number the whole time and the automated system had more information about my acct than the call center reps. I'm beginning to think it's time to change carriers.
Ray Kastner: Terrible service I will never go back.
Stephen Hawes: Quick and expert service. The representative was awesome
Me, Myself AndI: Michael is/ has been a valuable asset during my services & new phone change-upHighly recommend!
Andrew Osborne: The staff were all very friendly and informative. I walked in and was helped immediately. All of my questions were answered with detailed information.
John Anoskey: My visit on April 18 to upgrade two phones on my account was excellent. My rep, Joseph was knowledgeable, efficient, friendly, and very helpful.
Carla Jochim: My husband and I visited the AT&T store on GreenRiver Road on Tuesday, April 5, 2022.Our representative was April. She was knowledgeable about the products, easy to talk with, and very helpful when making our selections.She is definitely a top notch salesperson.
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4. Phone Todd - Cell Phone & Computer Repair - Evansville
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· 766 reviews
111 N Green River Rd, Evansville, IN 47715
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Cody Cantrell: Great friendly staff!
Mattea Meadows: Damien was super helpful! Fast service.
catherine EwingBooker: Quick and timely
Kristin McQuown: Amazing service. Friendly, fast, and experienced!! Would definitely return if needed!!
Kris Neal: There are signs in here that if you leave a good review, you get a discount. So. There's that. He told me he would have my phone done the next day. When I showed up to pick it up, he said he wouldn't have it done because the part that my phone needed was "all the way in evansville." I drove it 10mins to evansville and was late getting back to work late from my lunch break. They have no problem telling you one thing and then doing another. Next time I break my phone, I'll go somewhere else. Ohh. And no discount for the nut crackery.
Brian Payne: Fast and easy to work with.
Brittany Silvers: Very professional, quick service and my phone is fixed and working amazing!!!!
Ryan Bobbitt: Quick and easy. Would use again.
Donna Smith: iPhone Todd fixed my iPhone 11 battery service was amazing!
Holly Miskell: Great work at a great price
mturner turner: Very good services I will be back into to have more work done on my iPad
Taylor Nau: Amazing customer service!
David McCord: Great place. Fast service and they know their stuff.
Brenden “Chad” Woodruff: Good service and good quality
Courtney Thomas: Very polite and answered any questions had. Face quality service.
Aaleycia Douglas: My daughter broke her iPad and they did a Fast and effective fix
David Jones: Great place to get your phone fixed. Fast service done in less than 1 hour!
Glenn Pace: Excellent and affordable service. Always friendly and helpful.
Lamanda Peay: Amazing
Sophie Kloppenburg: Awesome place! Very timely repair! Nice personnel!
Southwest Forreal: Great people speedy service
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5. T-Mobile - Evansville
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· 241 reviews
303 N Green River Rd, Evansville, IN 47715, United States
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Ambur M: Waited 40 minutes just to make a payment. Had to leave.
Jeremy Wallace: Newly remodeled, open for business!
Miranda Saffell: Visited T-Mobile today, Jeremy and his team were great today! Took care of everything we needed today and provided us with all the information we needed to purchase as easy as possible. 5/5 recommend him and his team!!
Brittany Fougnies: 0 stars.. the customer service and going into a store for this company does nothing. Trying to fix something they did not us. You can't actually get help or anything figured out. Worst phone company I've been dealing with. Finally switching to another carrier.. I HIGHLY recommend you stay far from this company.. it should be 0 stars
Joe Gonzales: Knowledgeable staff.
Richard Garrett: A great group of dedicated team magenta customer service representatives that want to help you!
Robert Bunner: I pay my gf bill and I pay my phone bill. Over 200.00 for both services. Still have high down payments due to bad credit score. I've payed t-mobile over 4,000 and nvr missed a payment.
Ambur McDaniel: Honestly, service on my phone is very iffy at best. Lost my phone paid the insurance deductible and now I’m paying for two phones. Called the customer service and they are a joke. Needless to say the insurance is pretty much a scam, because you pay for the lost phone anyways.
Jen hust: Had the same issue for months with my phone and no one could seem to fix it. At one point they told me they didn’t even have the phone, which was dropped off that morning. When I went to pick it up, still not fixed, I asked if anyone had even looked at it and one guy told me he didn’t have time to deal with me.
SAMUEL: They have very poor coverage along all major roads. I got the infinite data plan but what is the point if I can't use it while in a car.
desiree stinchfield: Use to be friendly, helpful costumer service when we had any issues with our phones. Now they act as if you are inconveniencing them when you have to go in person. Been loyal customers for several years but we may have to consider looking elsewhere if the customer service doesn't improve. The least they can do is pretend that they appreciate their customers.
Skeezix mccat: Had issues with an insurance claim for a broken phone, these guys helped me on the phone with them and got it resolved!
Brennan Green: While the service in store was decent the over all T-mobile service is a pathetic joke. Only had my plan a week now and I've already recieved a bill thats due in a matter of days from now. Coverage is abysmal! Dead spots all over and the supposed 5G is slower than my son's cheap pay as you go deal he got through Walmart. Unless I have constant wifi most online options are useless so it makes working from my phone next to impossible which is a must for me and my job. I should have known better than to go with T-mobile. I'll be looking for a new provider asap!
Cherlyn Harris: Shout out to the store manager, Neena, she worked with me to solve some very stressful customer service issues. She took ownership of my concerns and worked on coming up with a satisfiable solution. I greatly appreciate her and her efforts and highly recommend this T-Mobile location for your future needs! Thanks again Neena!!!!Also have to make note that Gage was very helpful in my most recent visit as well!
Robin A: The manager was helpful but the guy that started helping was was horrible. He didnt really want to be bothered. Hope to not have to go back to this one.
Valerie Hatfield: The employees were very helpful and professional.
ATL-_-AS: The employees are extremely incompetent and lazy.
Ashon Stewart: Been trying to get a phone fixed for 2 days and get nothing but a run around at this place. This is the only place of business that I have been to that no one in the store knows anything other than the phrase "you need to go to the website" had a rep tell me that they couldn't even look at the phone at 6 pm even though the store closes at 8. Was refused help with switching back to an old phone multiple times. Only thing they can do is push a sim card update that they won't even do, I will be so glad when my contract is up.
Travis Dame: I give them a negative 5 stars TERRIBLE customer service they laughed because i am having phone issues. Never again will I use this store.
Amy Bartley: The manager was beyond phenomenal. He was discrete in my aunts condition and made the transfer of care seamless.
Maria Cardwell: Mark is fantastic if you go their ask for him
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6. AT&T Store - Evansville
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· 144 reviews
4600 N First Ave, Evansville, IN 47710
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7. Redline Wireless - Evansville
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· 1 reviews
200 S Green River Rd a, Evansville, IN 47715
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Marlaina Rayaer: Marinlana Rayaer
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8. T-Mobile - Evansville
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· 53 reviews
701 N Burkhardt Rd A, Evansville, IN 47715
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ltaylorrocks: TLDR; Bad customer service by the manager Jesse.GO TO GREEN RIVER STORE, SAVE YOUR TIME.Made this review in store while waiting because Jesse told me in order to fix my phone I needed to call customer service. I had to use their store phone becuase my phone could not make calls. I was on hold for almost 40 mins. They saw my review and told me I either needed to delete the review or leave the store. Lol. Goodbye.I went to Green River and Mark fixed my phone in less than ten minutes!
Linda Ryan: Darra was wonderful to work with! Darra was very patient, easy to talk with & fun throughout. She answered our questions although spouse & I were asking questions at same time. Sky & Tae helped too.
Daniel Trippett: Excellent management... Store in great shape, and staff was very polite and helpful
Stephanie Vermillion: The customer service was fantastic and the store was awesome! I will definitely go back for all my cellular needs.
Shannon smith: Not very helpful. Customer service there is slim to none. Did not act like they cared if we kept our service with them or not. Will not go back to this store.
Lindsay Owens-Dumond: All i have to say is WOW! The service was amazing helped me without a hesitation. Between The amazing job and service, They are amazing when keep the customer happy and handy as i am Disabled. Thank you Darra Brown Help me figure out which phone i wanted and we got it done. Jesse began my trade-in when i went back a week later and they were all Amazing, But Tae Brown and Darra brown , Did the dang thinking with my sales today. it was smooth they were very insightful and i came for one they and i think i bought the Amazing job.
Eddie Burnette: Great place if ya need in store service.
Emily Lynn: I have never had a more terrible experience getting a phone or a phone line at a store in my life. To go into the whole ordeal would be like writing a novel. Not one person in this store knew what they were doing. The phone they gave me when I purchased was half of the GB as the phone I currently have. They had already shut off my phone number with the company I was with. To make a long story short and four hours later, I walked out of the store with no working phone and after they told me I could leave three different times and then would call me when I left and tell me I had to go back for something or another- I drove directly to the phone company I was trying to switch from and set my old line back up. The worst experience I have truly ever had. I would recommend this store to no one. Saving $20 is not worth dealing with this company.
Manny Paris: Worst costumer service. Employees should to have a better training and better costumer services. They push you away and want me to change company after so long.
Ethan Harris: Super helpful and friendly staff an absolute pleasure to do business with. Big Morg makes me all Warm and fuzzy but he let's me vent sometimes.
Laurena Pauline: They went above and beyond to help me with all my tech issues. Thanks guys! 😊
Chris Hall: I had a great experience while shopping and big Morg was super sexy. They took care of all of my needs.
Gregory Richards: Morgan and his team were super helpful.
McKenzie Hagedorn: Just witnessed a Jerry Springer episode featuring two of the workers so unfortunately I did NOT get my upgrade, I left after a female worker screamed at another worker and went in the office to have a temper tantrum. Also, I’ve never had a good experience at this location. Horrible 😂
Mike Schaefer: Very helpful, and friendly as always is the case here.
Dawn Michelle Seidl Godsey: Great customer service! Great phone service too.
Garrett Webb (Gwebbdakilla): So I've been with tmobile since they bought Sprint. It's been fine. But this store is making me leave. I walked in today because I wanted to upgrade to a Samsung Z fold 3. The guy I spoke with when I told him I wanted to give him $1800 for a phone said "we don't got that, you gotta go on the website" then looks at me with no follow up. Doesnt even suggest another phone or that he can order me one. So anyway now I'm switching to Verizon who has already got me the phone I wanted at a cheaper price and I get to keep my number.
Joey Dimmett: Super friendly, answered any question I had, and even remembered me from a previous visit. If you appreciate customer assistance this is a great place.
Luke: Worst service I've ever had. Basically, all of Burkhardt is out, as well as other major chunks of Evansville. Doordashing is almost impossible now...But don't worry, workers display their pronouns on their name tags so we know they conform to Woke theology. And that's all that really matters, right?
Heather Wenner: I went with my Dad to help him get a new cell phone. We were really concerned about making sure that we didn’t loose pictures and voicemails of my mom’s who recently passed away. Shelbie helped us. She couldn’t have been more helpful, friendly, patient, and knowledgeable! She made the visit so easy and stress free. This was the best experience purchasing a new phone that we have ever had!
Jackquest Mason: Network is aweful once ya leave Evansville. Then as for Sunday's go the 2 stores on Greenriver Rd are closed as a matter of fact the one is not open at all anymore so how about an update
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9. Verizon Authorized Retailer - TCC - Evansville
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· 438 reviews
939 N Burkhardt Rd Ste C, Evansville, IN 47715
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4worldlovers: 
It’s simple! With no annual contracts or hidden fees. No equipment charges or data caps. Plus, the price is the price. Guaranteed for 2 years. Powered by the network America relies on.
Trade in your current phone for a select smartphone and save up to $1,000 with a new line. Get Samsung Galaxy S23+, Google Pixel 7 Pro or iPhone 14 Pro for free with this deal! Or upgrade and save up to $440. Old and damaged trades accepted! On select 5G Unlimited plans.
Save up to $1,000 on Samsung Galaxy Z Flip5 or Galaxy Z Fold5.
Introducing Samsung’s newest smartphones: Galaxy Z Flip5 and Galaxy Z Fold5. New and current customers can save up to $1,000 when they trade in an eligible device. New lines required Unlimited Plus plan. Upgrades require select 5G Unlimited plan. Get a free storage upgrade to 512 GB when you pre-order the 256 GB Flip5 or Fold5. Plus, stay connected and get Galaxy Watch6 on us and $249 off Galaxy Tab S9+ when you bundle with a select Android smartphone purchase.
TCC Evansville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 939 N Burkhardt Rd.
We are an authorized retailer with a direct partnership with Verizon. At TCC, we carry the same devices on their award-winning network.
Visit our locations page here to view TCC stores near you that offer Fios.
It’s simple! With no annual contracts or hidden fees. No equipment charges or data caps. Plus, the price is the price. Guaranteed for 2 years. Powered by the network America relies on.
Trade in your current phone for a select smartphone and save up to $1,000 with a new line. Get Samsung Galaxy S23+, Google Pixel 7 Pro or iPhone 14 Pro for free with this deal! Or upgrade and save up to $440. Old and damaged trades accepted! On select 5G Unlimited plans.
Save up to $1,000 on Samsung Galaxy Z Flip5 or Galaxy Z Fold5.
Introducing Samsung’s newest smartphones: Galaxy Z Flip5 and Galaxy Z Fold5. New and current customers can save up to $1,000 when they trade in an eligible device. New lines required Unlimited Plus plan. Upgrades require select 5G Unlimited plan. Get a free storage upgrade to 512 GB when you pre-order the 256 GB Flip5 or Fold5. Plus, stay connected and get Galaxy Watch6 on us and $249 off Galaxy Tab S9+ when you bundle with a select Android smartphone purchase.
TCC Evansville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 939 N Burkhardt Rd.
We are an authorized retailer with a direct partnership with Verizon. At TCC, we carry the same devices on their award-winning network.
Visit our locations page here to view TCC stores near you that offer Fios.
India Wilder: I got new phone like a week ago. I was having a lot issues with my old phone that I had a year. I went to the other store on green river. They said they couple my old one with new one. So I came back the next day they say they couldn't cause its prepaid phone. So why did the lady said they could knowing it was prepaid. Went to other phone repairs they never fix it. So I went to this location. I dealt with Ryan. He was very helpful but also not pushy unlike most phone salesman. He also got me pretty good deal. Didn't lie to me. Got out there with samsung galaxy s23 plus. He also transferred all my stuff from old phone to my new one. Something that the green rivers road said they will charge me $90 which he didn't charge me. Thank you Ryan for all your help!!
Nicole Englehardt: Ginny was wonderful!
Herman Jorgensen: Ginny helped me upgrade my phone today with a great deal!
Kyle Hoos: Ryan was very easy to work with. No problems getting my plan switched around and a trade in set up to get my wife a new phone.
Jane Heath: Giunny took great care of me today
Justin Norcross: Great customer service!
Alaina Norcross: GREAT support by the guy I worked with!!! Took the time to make sure I understood everything and answered all my questions!
Mark Hossler: Ryan was awesome to work withHe answered all my questions
Karen G: Need to amend this 3 months later...We were told our bill would be $100 less than we were paying with ATT for all the same servic. It is not! Our bill is now even higher. Josey has not been able to help us and after visiting the Newburgh store, I was told by Casey that there is no way our bill could be any less than it is- which is $100/mo more than what Josey said it would be. Casey also told me that taxes and fees can change monthly.We we're never told that! He also stated that Verizon makes billing errors and once you pay the mistake, you will have no recourse. Also, there are no managers or Verizon employees at any of the local locations. This has been the absolute worst experience that we have wasted numerous hours trying to sort out to no avail. We are so sorry that we switched to Verizon. TCC has been terrible to work with.Besces. Very satisfied with the whole experience. I highly recommend!
Shelly Willis: Very helpful and knowledgeable.
Antonia McReynolds: Omg I had the best experience at Verizon thanks to Josey ! She was at her best today and put smiles on our face 😄 highly recommend her if you want a great experience making a a very valuable purchase!
katrina Weinzapfel: Pleasant experienceCameron took his time and was very patient and kind!
Matthew Ward: Ginny was super helpful, knowledgeable, polite and fast!! I recommend seeing her next time you are ready for a new phone or accessories!!
Christie Mavrick: Quick and easy to get a new phone when my screen broke. Ginny was very friendly and knowledgeable. I'll definitely go back in the future.
Shane Taraschke: The whole crew is amazing!!
justin bond: This store is wonderful!!!! Ryan and Josey went out do their way to help me with my phone, then helped me upgrade and moved all my stuff quickly!!!!
Chris Dixon: I switched from a different carrier and I had to open seven lines. Josey made sure I got what I wanted for the best price. Hands down josey has the most up to date experience and recommendations for phones and service. Josey was so sweet. I will definitely come back and see josey for my phone service needs. Btw josey was just awesome.
Kaisha Horton: Best service hands down. Josey will work with you and make sure your needs are met.
Colin Gilham: Love going into the burkhardt store! Especially to see Josey! Did a wonderful jobs getting everything done so we had new phones
Jordan Rigdon: This store was super helpful when choosing our phone plans. Josey helped my husband and I and I definitely recommend going there and to ask for her.
Brandon Jordan Wade: Josey was so much help! 10/10 recommend this store for your phone needs
10. Verizon Authorized Retailer - Russell Cellular - Evansville
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· 77 reviews
4210 N First Ave, Evansville, IN 47710
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Amanda Cadden: After talking to Brittany for over 2 hours (over 3 visits), I was so excited to get a new phone! She originally quoted a "free phone" with my current phone's trade in but after looking up my current plan, let me know she could only promise me $400 off. I asked for a document or statement before I traded in my phone and started paying fees but she said it was company policy and unfortunately couldn't give me any documentations. "NO WORRIES! If the $400 credit (or $11.11 per month) didn't show up, she would be able to easily manually enter in the discount."When I called in this past week (since there wasn't an $11.11 discount this past month), I was simply given an apology and told I could return the phone without being reimbursed the fees already paid, they would not return my old phone, and I would owe an additional $50 for a restocking fee for a mistake that was made by an employee.Do not make the same mistake I did.
Brad Cadden: A Russell Cellular representative stated that the iPhone X trade in value for the 14 Pro was $400 for our specific Verizon plan. It seemed too good to be true and was. The representative claimed she could not print the terms with the monthly credit amount . However assured us a note with the $400 amount was saved in the system and to call if issues occurred. When the next VZW statement came out with the bill credit, the amount over the full term was $125. Despite having called and gone in, Russell cellular reps from the first Ave store deny such claims. I’m not a fan of bill credits and this further adds to it as there is no documentation to prove what was agreed upon and this retailer took no accountability to rectify the situation. It essentially became a bait and switch with little recourse.
Chris Weil: Awful work ethic. Will go out of there way to get out of doing work. That means bot helping customers
Jerry Hart: Not much help. Tried to get a resolution for a upcoming increase, but it was a waste of time. I was told to call customer service. Why have a store that can't help. I'm moving to consumer cellular, after 31 years of neglect and price increase.
Stephanie Hull: Great costumer service even with only 2 staff they worked efficiently to ensure costumers needs are met. Mark explained things in a very understandable way leaving me feeling sure about what i wanted device wise. Only downfall is they have slow wifi in their building proven by my phone set up being 7 plus hours in store and down to a half hour after i got home ten minutes later.
Terry Schulze: Had a problem with phone fix couple minute done out the door . Great place
Nancy Bizal: Very patient and positive and helpful
Nelson LeDoux: I walked in with desperation as my year old cell phone was wildly misbehaving... seemingly with a mind of its own. Dekota calmed me down, diagnosed my problem, and when I left... a better cell phone was mine.What a great technician!I'll be back for more...
Whitney Wautelet: Not only was Dekoda the friendliest and most helpful person I've met a cell phone store but he was also very funny. I'll never go anywhere else for cell phone issues ever again!! He was a life saver this weekend.
Dave Walker: Great Experience with Kelsey... very knowledgeable and does her job well. Will return and suggest to others to stop in.
Joe Vetter: Great service!
Cozmo 4570: Excellent customer service, Kelsey handled an issue quickly and professionally that other Verizon stores said "couldn't be done in person" a huge thank you to her!
Aida Rodriguez: 9/16/21 10:04 must be open but it’s actually closed
Josh Hillenbrand: Terrible customer service. Took my damaged phone in to ask questions about repair and insurance on my damaged phone. Pretty much had no information to answer my questions. Didn't call anyone to try to get answers to my questions. Told me I had to call someone else. Didn't act like he had the least bit of interest in helping me. I couldn't call anyone because my phone is broken. Told me I had to go back to my house 20 mins in the other direction to call someone from my wife's phone then drive all the way back in town to get somewhere to maybe fix it. Couldn't even give me the name of a place to take my phone to have someone look at it.
Matt Druschke: It was a great experience! Connor was extremely knowledgeable and professional. I will be back for sure!
Coleman Hill: Went in after work as a walk in and was helped by Connor. Everything I needed was taken care of swiftly and smoothly
Susan Tieken: I had a very good experience at this store. I am not very tech savvy and the counter person steered me in the right direction to what I was looking for..Very helpful!
Don Judge: I had decided to get a Jetpack for our camper and in the process decided to change my cellular carrier as well. Kelsey helped me do it. We had a situation come up and Kelsey helped make it right. To this point I am a satisfied customer.
Jesse Meriwether: Clean place workers are always nice
Theresa Moore: Kelseywaa an excellent help to me at the Verizon store on North First Ave in Evansville In.
Katey Andrews: Where are all the employees? Trying to return something that i have to return to the store i bought it from and no one is here during business hours. Its 3:15pm & the sign says they'll be back at 2:30pm
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11. Boost Mobile - Evansville
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· 40 reviews
823 S Green River Rd Ste A, Evansville, IN 47715
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12. Verizon - Evansville
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· 449 reviews
2001 N Green River Rd, Evansville, IN 47715
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13. Cellular Connection - Evansville
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· 7 reviews
5000 Pennsylvania Expy, Evansville, IN 47712
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14. Metro by T-Mobile - Evansville
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· 46 reviews
200 S Green River Rd, Evansville, IN 47715, United States
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15. Cricket Wireless Authorized Retailer - Evansville
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· 80 reviews
143 N Burkhardt Rd, Evansville, IN 47715
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16. AT&T Store - Evansville
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· 243 reviews
5020 W Lloyd Expy, Evansville, IN 47712
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17. Boost Mobile - Evansville
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· 37 reviews
501 N Main St C, Evansville, IN 47711, United States
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18. Cricket Wireless Authorized Retailer - Evansville
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· 101 reviews
3100 N First Ave, Evansville, IN 47710
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Electronics repair shop
19. CPR Cell Phone Repair Evansville - Evansville
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· 176 reviews
619 N Burkhardt Rd, Evansville, IN 47715
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20. Verizon Authorized Retailer - TCC - Evansville
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· 374 reviews
5000 W Lloyd Expy, Evansville, IN 47712
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